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  • Shift Leader
    Shift Leader
    hace 13 horas
    $18.5–$24 por hora
    Jornada completa
    New Hyde Park

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Production Operative
    Production Operative
    hace 29 días
    $18–$20 por hora
    Jornada parcial
    Great Neck

    Heavenly Tea Leaves is looking for a reliable, detail-oriented individual to join our small but mighty production team in Great Neck, New York. We’re a family-run organic tea company passionate about crafting high-quality blends that promote wellness and sustainability. This role is ideal for someone who enjoys hands-on work, being part of a tight-knit team, and growing with a fast-moving small business. About the Role This position begins as part-time, with the opportunity to expand into a full-time role based on performance and interest. As part of our production team, you’ll help bring our teas to life—from packing and labeling to preparing orders for shipment. Experience with computers and fulfillment softwares like Shipstation and Shopify are a must. Responsibilities • Measure, fill, and package teas according to company standards, • Prepare and fulfill customer and wholesale orders accurately and efficiently, • Label, seal, and organize finished products for inventory and shipment, • Maintain a clean, organized, and safe production workspace, • Assist with receiving shipments and restocking materials, • Support general production and facility tasks as needed, • Learn to utilize our fulfillment softwares to assist facility manager with technical and data entry Qualifications • Strong attention to detail and quality, • Ability to work efficiently in a small team setting, • Comfortable with repetitive manual tasks and standing for extended periods, • Dependable, punctual, and organized, • Prior experience in a production, packaging, or warehouse setting is a plus (but not required), • Computer and tech savvy Schedule & Compensation • Part-time to start (approximately 16 hours per week), • Potential to grow into a full-time position, • Competitive hourly pay based on experience If you’re passionate about wellness, sustainability, and working with your hands, and working in a fast paced, right-knit environment, we’d love to hear from you. To apply: Please share your resume and a brief note about why you’d be a good fit

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