Sales operations manager jobs in Passaic, New Jersey - Page 6Create job alerts

Job DescriptionBenefits: • Bonus based on performance, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Strong leadership and organizational skills., • Excellent communication and problem-solving abilities.

Job DescriptionThe Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager. ESSENTIAL DUTIES & RESPONSIBILITIES REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities • In-depth knowledge of sales practices and techniques., • General understanding of Fitness Industry., • Ability to work with computers., • Must have good interpersonal communication skills., • Excellent customer service skills, • Independent, self-starter with strong organizational skills., • Must be a team player, • Adhere to meal and rest break periods and must clock in and out for all shift times 2. Minimum certifications/educational level: • High school degree or GED required., • Must complete company sales training and orientation program. 3. Minimum experience: • 1-2 years sales experience preferred. 4. Physical Requirements: • Must be able to lift 45 lbs., • Typing, using the telephone and computer mouse, • Frequent sitting, standing, walking, and stair climbing, • Ability to demonstrate proper fitness techniques This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Description Who Are We? Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. Position Overview: • Job Title:Assistant Manager, • Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience, • Schedule: Monday - Friday; 8am - 5pm Position Summary: We are seeking a dedicated Assistant Manager to support the operations at Aspen Riverpark Apartments, a 261-unit tax credit and project based apartment community in Newark, NJ. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager also helps ensure the community is well-maintained, providing excellent customer service to residents and applicants while supporting the Community Manager in meeting property performance goals. How you will make an impact: • Represent Investment Property Group in a positive and professional manner at all times., • Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently., • Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary., • Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience., • Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action., • Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action., • Meet with and respond to resident concerns, requests, and complaints., • Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders., • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections. Requirements Qualifications & Requirements: • 1+ years’ experience as an assistant manager at a multifamily community of 100+ units., • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members., • Exceptional time management and problem-solving skills., • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic., • Experience with rent collection and delinquency management., • Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property., • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement., • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities., • Marketing and sales skills to promote vacant units and maintain high occupancy rates., • A positive attitude., • Must have a valid driver's license. What Will Make You Stand Out: • Experience with Yardi and CRM is preferred but not required. Benefits • Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more., • 401k with company match., • Accrued 4-weeks of paid time off (PTO)., • Employee Referral Program. We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow! WE ARE AN EQUAL OPPORTUNITY EMPLOYER Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the Go-To-Market Team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes. Customer Success serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes. About the role: As a Customer Success Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent. Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. In this role you will: • Own the customer relationship from pre-deployment through long-term engagement, • Serve as the primary point of contact for customer communication and non-technical coordination, • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively, • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution, • Monitor customer health, engagement, and risk signals and take proactive action when issues arise, • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity, • Identify opportunities to expand customer impact by understanding operational goals and usage patterns, • Partner with Sales to support expansion opportunities through strong relationships and customer insight, • Capture and elevate the voice of the customer to inform product, process, and experience improvements, • 3–7+ years of experience in customer success, account management, client services, or customer-facing program management, • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination, • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously, • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred, • Excellent written and verbal communication skills with confidence in customer-facing conversations, • Comfort navigating ambiguity and evolving processes in a fast-growth environment, • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs, • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes, • Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$100,000—$130,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. Job Description Broad Function and Purpose of Position Responsible for product support functions relating to a designated group of Sika products. These functions support the salesforce and the Market Manager in ways that increase our sales and market share in the designated product groups. Responsible for product management of defined products/projects on an annual basis to help create, maintain and manage the product range for growth. Specific Responsibilities: • Fully responsible for the accuracy of all product literature and electronic media, • Fully responsible for Product Creation, Product Maintenance, and Trading Product processes, • Responsible for all product packaging and labeling issues, • Responsible for growth of assigned products and or projects to support Target Market and BU Manager., • In assigned growth areas understand market size, competitive landscape and Sika’s share vs. competition, • Develop clearly defined action plans to achieve sales growth in defined products/projects, • Measure overall effectiveness using the metrics of profitability, sales and sales margins vs. targets, and market share., • Prepare thorough and well documented Product Idea Proposals for the Expert Team, • Conduct thorough and well documented Field Tests within a timely manner to meet commitments, • Responsible for the Sales and Customer focus of the Expert Teams and must ensure the Team is driven toward the commercial goals and commitments, • Establish realistic sales budgets together with Sales Management in each Business Unit, • Produce new or revitalized product and promotional packages that clearly position our products and differentiate Sika from the competition by added-value, • Rationalize product line to ensure an optimal and manageable number of products in the range, • Launch new products to the Sika salesforce and our external customers with clear positioning and thorough understanding of competition, • Benchmark Sika products versus competition to determine and understand advantages/disadvantages, • Ensure a good level of rapport with Sales, R&D, Operations, Administration, and other departments based on mutual respect Qualifications Bachelors in Engineering Degree Required • Min. 3 years sales or related direct experience with customers desired, • Sales experience extremely desirable, • Strong customer focus, • High level of communication skills, • Must have excellent organization and interpersonal skills Additional Information Perks & Benefits • 401k with Generous Company Match, • Bonuses, • Medical, Dental, and Vision Benefits, • Paid Parental Leave, • Life Insurance, • Disability Insurance, • Paid time off, paid holidays, • Floating holidays + Paid Volunteer Time, • Wellness/Fitness Reimbursements, • Education Assistance, • Professional Development Opportunities and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Job Description Who Are We? Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. Position Overview: • Job Title: Assistant Manager, • Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience, • Schedule: Monday - Friday; 8am - 5pm Position Summary: We are seeking a dedicated Assistant Manager to support the operations at Aspen Riverpark Apartments, a 261-unit tax credit and project based apartment community in Newark, NJ. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager also helps ensure the community is well-maintained, providing excellent customer service to residents and applicants while supporting the Community Manager in meeting property performance goals. How you will make an impact: • Represent Investment Property Group in a positive and professional manner at all times., • Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently., • Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary., • Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience., • Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action., • Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action., • Meet with and respond to resident concerns, requests, and complaints., • Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders., • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections. Qualifications & Requirements: • 1+ years’ experience as an assistant manager at a multifamily community of 100+ units., • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members., • Exceptional time management and problem-solving skills., • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic., • Experience with rent collection and delinquency management., • Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property., • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement., • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities., • Marketing and sales skills to promote vacant units and maintain high occupancy rates., • A positive attitude., • Must have a valid driver's license. What Will Make You Stand Out: • Experience with Yardi and CRM is preferred but not required. Benefits • Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more., • 401k with company match., • Accrued 4-weeks of paid time off (PTO)., • Employee Referral Program. We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow! WE ARE AN EQUAL OPPORTUNITY EMPLOYER Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

Job Description Want to join an expanding company in one of the world’s fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. Responsibilities: • Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry., • Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews., • Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms., • Handle escalated customer concerns and resolve issues with professionalism and efficiency, • Work closely with the sales team to assist customers and help drive conversations., • Train and supervise customer service representatives, fostering a supportive and high-performing team., • Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes., • Utilize customer service software such as Great Plains and Asana., • Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention., • Collaborate with internal teams to streamline processes and deliver exceptional service to clients., • Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth., • Associate’s degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience., • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus), • Working knowledge of Microsoft Dynamics, • Self-motivated, able to independently manage various activities with minimal supervision., • Customer-oriented mindset, • Excellent communication, listening and collaboration skills with a problem-solving mindset., • Competitive compensation (based on experience), • Comprehensive medical, dental and vision insurance, • Employer-paid life insurance, • 401(k) employer contribution, • Paid time off and holidays, • Dynamic work environment, • Opportunity for advancement, • Salary: 75k - 90k