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Customer Service Representative I’m partnering with a fast-growing company in the AI space that’s building advanced technology used by enterprises, educational institutions, and individuals worldwide. Their platform focuses on AI-driven text analysis, content integrity, and responsible AI usage, helping organizations ensure accuracy, transparency, and IP protection. About the Role We’re looking for a Customer Service Representative to join a high-impact Customer Success team supporting both B2B and B2C customers. This role will serve as the front line of support—helping users troubleshoot issues, better understand the platform, and ultimately drive a strong customer experience. Key Responsibilities • Provide timely, professional support to both B2B and B2C customers, • Help customers understand and effectively use AI-driven products and tools, • Troubleshoot technical and account-related issues; escalate when needed, • Gather customer feedback and share insights to improve product and experience, • Track trends and customer activity using CRM tools (e.g., Salesforce), • Collaborate cross-functionally with Customer Success, Product, Marketing, and Sales What They’re Looking For • Customer-first mindset with strong problem-solving ability, • Excellent written and verbal communication skills, • Highly organized and able to manage multiple customer interactions, • Comfortable learning new tools and technologies quickly, • Interest in AI, technology, or education is a strong plus Requirements • 5+ years of experience in customer service or support (SaaS experience preferred), • Experience supporting both B2B and B2C customers, • Familiarity with tools like Zendesk, Salesforce, or similar platforms, • Ability to work independently and collaboratively, • Strong troubleshooting and critical thinking skills, • Fluent in English (additional languages a plus), • Able to commute to a NYC office (Flatiron area) 3x/week (Tues–Thurs) Why This Role • Join a high-growth AI company in a cutting-edge space, • Clear path for growth into Customer Success, Technical Support, or senior roles, • Collaborative, fast-paced environment, • Competitive compensation and benefits, • Opportunity to work directly with innovative AI technology

Operations Manager, Enrollment Management Western Atlantic University School of Medicine (WAUSM) seeks a highly organized, data driven and proactive Operations Manager, Enrollment Management to oversee the daily execution and operational discipline of the Enrollment Management team. This role serves as the operational leader for the enrollment team, ensuring that Senior Enrollment Managers (SEMs), Enrollment Support Specialists (ESSs), and admissions staff are operating efficiently, meeting productivity expectations, and progressing prospective students through the admissions funnel in a timely and organized manner. The Operations Manager functions as the primary day-to-day manager for the Enrollment Management unit, providing leadership, accountability, and operational structure while partnering closely with the Vice President of Development & Enrollment Management on strategy and performance improvement. This role ensures that the daily enrollment operation runs smoothly and productively. WAUSM provides an exciting opportunity for individuals that wish to join an energetic team of medical educators that are committed to building a fresh, new, dynamic, and innovative medical education program. Our students study medicine in a highly integrated, systems-based, hybrid curriculum that incorporates active learning strategies into large and small group settings. We seek outstanding, team-oriented colleagues who share our excitement in our dynamic and innovative educational program. Location: Bloomfield, NJ Duties and Responsibilities: • The Operations Manager, Enrollment Management will serve as the primary operational manager responsible for maintaining visibility into day-to-day team activity and performance as directed by the Vice President – Development and Enrollment Management., • KPI Monitoring & Team Productivity: • Track team performance against established KPIs, • Monitor key admissions funnel metrics such as lead responsiveness, application progression, interview scheduling, and enrollment conversion, • Ensure SEMs maintain consistent outreach and engagement with prospective students, • Review CRM activity and outreach cadence, • Identify productivity gaps or pipeline concerns early, • Provide regular performance summaries to the Vice President • Operational Leadership of the Enrollment Team, • Monitor daily team activity, availability, and travel schedules, • Maintain visibility into staff workload, priorities, and pipeline activity, • Ensure the team is operating efficiently and collaboratively, • Maintain consistent operational structure within the team, • Funnel Oversight & Performance Reporting, • Lead regular funnel review meetings with SEMs, • Monitor applicant movement across admissions stages, • Identify bottlenecks within the admissions process, • Coordinate follow-up strategies for stalled applicants, • Lead onboarding progress review with ESS’s for admitted students, • Prepare weekly operational updates and insights for the Vice President, • Team Accountability & Coaching, • Conduct regular check-ins with SEMs and ESS team members, • Support staff in managing workloads and priorities, • Reinforce professional expectations and team accountability, • Escalate personnel concerns or performance issues to the Vice President when appropriate, • Provide input for performance reviews and professional development, • Meeting Leadership & Internal Communication, • Manage agendas and follow-up for weekly Enrollment Management meetings, • Coordinate operational updates across the team, • Maintain organization of internal documentation and team resources, • Support communication between Enrollment, Admissions, and other university teams, • Process Improvement & Operational Development, • Identify workflow inefficiencies and recommend improvements, • Assist in the development and refinement of Standard Operating Procedures (SOPs), • Help implement process improvements within the admissions workflow, • Collaborate with CRM and data teams to ensure operational visibility, • Support documentation of best practices for the Enrollment Management team Education, Experience and Attributes: • Bachelor’s degree required, • Experience in admissions, • Demonstrated management or supervisory experience required, experience in enrollment management preferred., • Strong organizational and project management skills, • Excellent written and verbal communication skills, • Experience working with CRM platforms (Slate, Salesforce, or similar), • Ability to manage multiple workflows and coordinate team accountability, • Experience working in higher education admissions or enrollment management, required. Experience in a for-profit medical school preferred., • Ability to keep current on industry best practices, • Collaborative in nature and enjoys growing in a team environment. Western Atlantic University School of Medicine (WAUSM) is an equal opportunity employer (EEO). We are committed to diversity and inclusion and support applicants from all backgrounds to join our team. We strive to build a community that represents the students we serve and exhibits a variety of skills, cultures, perspectives, and experiences. Employment is a decision based upon qualifications, merit, and the needs of the University.

Job Description Our Story Adorama Rental Company (ARC) is the leading equipment rental house for high-end digital cinematography tailored to creative professionals and productions of all sizes. Whether you're a filmmaker, photographer, or producer, we provide an extensive inventory of cutting-edge gear, tools, accessories, and services to bring your vision to life. Backed by decades of industry experience and the trusted Adorama name, ARC offers end-to-end rental solutions, camera and lens testing, dedicated account managers and seamless, personalized service designed to keep your project moving forward—no matter the scale or complexity. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We are seeking a detail-oriented and driven Sales Support Specialist to support a key member of our sales team operating in the TV & Film equipment rental market. This individual will assist the Business Development Manager with a range of administrative duties including, but not limited to purchase orders, invoices, delivery coordination, and other tasks as required. • Assist sales representatives with quotes, rental orders, • Manage inbound customer inquiries regarding equipment availability, • Coordinate equipment reservations, substitutions, and availability, • Monitor active rentals, returns, extensions, and billing make appropriate adjustments, • Support scheduling and logistics for gear deliveries and pick-ups, • Maintain CRM (Salesforce) records, • Ensure that the customer has all the necessary rental documentation, • Bachelor's degree preferred, or equivalent industry experience, • 2+ years of relevant sales support / rental coordination / production operations experience preferred, • Experience or education in broadcast, film, television, live events, or production rental strongly preferred, • Strong organizational and multitasking abilities, • Excellent client service and communication skills, • High attention to detail and accuracy The hourly rate of pay for this role is $18 - $22. The rate will be determined based on overall skills and experience. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$18—$22 USD

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

We’re seeking a dynamic and analytical Senior Credit Analyst who thrives in a fast-paced, detail-oriented environment. This individual will play a key role in credit and risk assessment, partnering closely with senior leadership and underwriting teams to support the quality and profitability of the loan portfolio. This is an excellent opportunity for someone who excels in financial analysis, credit evaluation, and decision-making, and is eager to contribute to the development of innovative lending products. • 2+ years of experience in credit analysis or underwriting, reporting directly to the CRO, • Strong focus on cash flow analysis, risk assessment, and loan pricing (including pricing caps), • Required proficiency in advanced Excel and financial modeling, • Core underwriting experience evaluating borrower creditworthiness and repayment ability, • Regular analysis of P&L statements, balance sheets, and bank statements, • Manage deal sizes ranging from $100K to $10M, with CRO involvement on $1M+ deals, • High-volume environment handling ~30 files per day, taking deals from start to finish, • Collaborative work style with other analysts and credit team members, • Preferred experience with Salesforce, plus strong communication and phone skills (including funding calls), • Ideal candidate shows confidence, ownership, and mentoring potential, • Clear growth path toward a Team Lead role with leadership responsibilities, • Strong preference for candidates outside of MCA (merchant cash advance) backgrounds, • Culture is young, fast-paced, and growth-oriented, favoring driven and ambitious individuals, • Fully on-site, 5 days/week - no exceptions, • Role includes credit memo preparation, borrower evaluation, and contribution to credit policy and product development

Role: Lead Business Analyst _ Salesforce FSC & Agentforce Location: McLean, Virginia | Milford, Ohio | San Antonio, Taxes Hire Type: Full Time 8 - 10 years of experience Job Description Must Have Technical/Functional Skills · 8+ years of experience as a Business Analyst, with at least 3–4 years in a Lead BA role · Strong hands-on experience with: · Salesforce Financial Services Cloud (FSC) · Salesforce Service Cloud and agent workflows · Agentforce (AI-assisted service / agent use cases) · Deep understanding of financial services / lending / mortgage business processes · Proven experience working in Agile / Scrum environments · Strong documentation skills (BRDs, user stories, process maps, use cases) · Excellent stakeholder management and communication skills Nice to Have: · Experience with AI-enabled service models, chatbots, or intelligent case routing · Exposure to Salesforce Omni-Channel, Chat/Messaging, or Contact Center integrations · Experience supporting member-facing or customer-facing platforms · Salesforce certifications (FSC Accredited Professional, BA / Admin / Service Cloud preferred) Roles & Responsibilities · Lead end-to-end business analysis activities for Salesforce-based initiatives, including discovery, requirements elicitation, and solution alignment · Act as the primary BA lead for Financial Services Cloud (FSC) implementations across Lending / Mortgage / Member Services · Define and document business requirements, user stories, process flows, and acceptance criteria aligned to Agentforce-enabled service models · Collaborate with product owners, architects, and development teams to translate business needs into scalable Salesforce solutions · Drive adoption and optimization of Agentforce capabilities for AI-assisted agent workflows, case handling, member interactions, and productivity improvements · Work closely with UX, Salesforce developers, and integration teams to ensure seamless end-to-end experiences · Support release planning, sprint execution, UAT coordination, and stakeholder sign-offs · Identify gaps, risks, and improvement opportunities and proactively recommend automation and AI-driven enhancements · Act as a trusted advisor to business stakeholders and provide thought leadership on Salesforce and AI-enabled service transformation

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in customer support, CX operations, support ticket handling, knowledge base documentation, escalation workflows, and structured support process review. This role supports current and upcoming remote consulting opportunities focused on structured customer support review, ticket workflow analysis, knowledge base assessment, escalation routing, exception handling, and high-quality project execution. Selected professionals will apply their customer support expertise to review realistic support scenarios, evaluate policy and documentation requirements, prepare structured written outputs, and support accurate, evidence-based customer support workflow tasks. Key Responsibilities Professionals in this role may contribute to: Ticket Handling & Support Response Review • Review customer support scenarios involving Tier 1 tickets, known-answer workflows, knowledge base references, macro selection, and response quality, • Evaluate support responses against source materials, product documentation, rule sets, and defined customer support criteria, • Support structured review of ticket replies, support macros, response templates, and customer communication workflows, • Review support scenarios involving refunds, exceptions, account issues, policy-based decisions, escalation triggers, and approval or denial workflows, • Evaluate exception handling decisions against documented policies, eligibility requirements, escalation rules, and customer context, • Support structured review of escalation notes, decision logs, customer communication records, and support playbooks, • Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content, • Evaluate support content against required sections, step accuracy, product logic, formatting standards, and documented workflows, • Support structured review of KB authoring, content maintenance, automation design, and QA processes Strong candidates may have: • 2+ years of experience in customer support, CX operations, support operations, technical support, help desk support, customer experience, or related roles, • Experience in B2B SaaS, marketplace, e-commerce, fintech, consumer apps, digital products, or other support-heavy environments, • Experience with one or more areas such as support ticket handling, macro design, automation workflows, escalation routing, refund or exception review, knowledge base authoring, CSAT analysis, or QA processes, • Familiarity with support platforms such as Zendesk, Intercom, Freshdesk, Front, Help Scout, Salesforce Service Cloud, HubSpot Service Hub, or similar systems, • Comfort reading and preparing support artifacts such as ticket responses, KB articles, macros, escalation notes, QA reviews, support playbooks, and customer communication records, • Strong written communication skills and ability to explain support decisions clearly, • A degree or professional background in communications, business administration, customer experience, information systems, service management, operations support, or a related field is helpful, • Experience with support QA, customer experience analytics, help center optimization, support automation, or support operations improvement, • Familiarity with CSAT, SLA tracking, escalation frameworks, refund policies, support macros, or internal support playbooks, • Experience preparing or reviewing ticket responses, KB articles, macros, escalation notes, QA scorecards, or customer communication templates, • Experience working with B2B SaaS, marketplace, e-commerce, subscription products, fintech, or digital service environments, • Apply customer support and CX operations expertise to structured remote project work, • Contribute to high-quality ticket workflow review, knowledge base assessment, escalation analysis, and support documentation, • Work on flexible, project-based assignments aligned with your professional background, • Use your customer support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $45–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Transfr is on a mission to help create pathways to career success. Our immersive career exploration and training simulations empower learners and job seekers of all ages find the right job for them and build the skills they need to enter (or reenter) the workforce or change careers — helping them improve their quality of life. Immersive VR experiences from Transfr have been shown in studies to deliver better learning gains than video tutorials, slide presentations, and other training methods. Learners also find Transfr experiences highly engaging and enjoyable. At Transfr, we believe the future starts with innovative workplace training and skills development. We’re building bridges between schools, workplaces, and governments to help improve training and job placement pipelines and create a better tomorrow, today. Summary: Transfr is looking for an Account Coordinator to support a high-volume portfolio of customer accounts. This role is critical to ensuring smaller, high-volume accounts receive fast, accurate, and professional service, while enabling Account Managers to focus on growth and strategic work. You’ll act as the operational backbone of the team, owning core administrative and coordination workflows across quoting, CRM management, and customer communication. This is an entry-level role designed for someone highly organized, detail-oriented, and eager to build a career in account management, customer success, or sales operations. Responsibilities: * Generate and process customized quotes and renewals for timely delivery 95+ days in advance of renewal dates * Maintain accurate account data and deal tracking in Salesforce * Monitor and triage inbound customer requests, escalating when needed * Support Account Manager by handling administrative and operational tasks * Identify ways to improve efficiency and reduce manual errors Qualifications * 0–2 years of experience in a customer-facing, operations, or administrative role * Strong attention to detail and organizational skills with a process driven mindset * Ability to manage multiple tasks and prioritize effectively in a fast-paced environment * Clear written and verbal communication skills * A proactive mindset and willingness to learn Success Metrics * Timely submission of quotes * High-quality support and response to customer inquiries * Correct identification of upsell opportunities for Account Manager to engage * Customer satisfaction and relationship longevity What We Offer: The hourly rate for this position is $20-$25 per hour, with working hour of 4-5 hours/day with a duration of a 6 month contract. In Closing: If you're looking to make a big difference in the lives of others, we invite you to join us on our mission to make learning more intuitive and help individuals develop the skills they need for career success. Be a part of creating pathways to prosperity by helping to develop training simulations to teach skills that lead to well-paying jobs, for all. At Transfr, we embrace diversity because it breeds innovation. Transfr is an equal opportunity employer that participates in E-Verify committed to providing equal employment opportunities to all applicants, consultants, and employees, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We're looking for someone who thrives in a fast-paced environment, has a passion for helping others, and brings a proactive approach to problem-solving. If you're a strong communicator with a knack for building trust and resolving issues efficiently, we'd love to hear from you. Responsibilities • Respond promptly and professionally to customer inquiries via phone, email, live chat, and messaging platforms., • Resolve customer issues with empathy and efficiency, ensuring a positive experience and long-term satisfaction., • Maintain a high level of product and policy knowledge to provide accurate and helpful information., • Follow established procedures and guidelines while identifying opportunities for process improvement., • Collaborate with internal teams (e.g., Sales, Logistics, Technical Support) to resolve complex customer issues., • Manage a high volume of interactions while maintaining attention to detail and quality., • Meet and exceed individual and team KPIs, including customer satisfaction scores and response time metrics., • Document customer interactions accurately in CRM systems and escalate issues when necessary., • Build and maintain strong relationships with both internal and external customers through open, respectful, and solution-oriented communication., • Demonstrate a commitment to continuous learning and staying current with company products, services, and policies., • Uphold Adorama's values and brand reputation in every customer interaction., • Perform other duties as assigned to support the department and company goals, • Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities. What Will Help You Thrive • 1–2 years of experience in a customer service or client-facing role (retail, e-commerce, or tech industry experience is a plus)., • High School Diploma or equivalent; college coursework or degree preferred., • Exceptional written and verbal communication skills., • Strong interpersonal skills with a customer-first mindset., • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment., • Proficiency in Microsoft Office Suite and customer service platforms (e.g., Zendesk, Salesforce, Dynamics or similar)., • Excellent data entry and documentation skills., • High emotional intelligence and the ability to remain calm under pressure., • Strong problem-solving skills and a proactive approach to resolving issues., • Willingness to learn and adapt to new tools, technologies, and processes., • A team player who thrives in a collaborative environment. This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$20—$22 USD

Administrative Assistant A global private equity firm is hiring an Administrative Assistant to support a wonderful team of executives including 1 Partner, 2 VPs and 2 Associates in a collaborative culture. Salary range $100-110k base + discretionary bonus, company paid benefits, 401k with 6% match, 20 vacation days, 12 weeks paid maternity leave, cell phone reimbursement, free lunch in office and professional development reimbursement Office Location: Midtown, NYC in office Monday – Friday (remote summer Fridays) Hours: 8:30am-5:30pm Qualifications: • 3–5 years of administrative experience supporting a team of senior professionals in a corporate environment, • Ability to thrive in a fast-paced, rigorous work environment with shifting priorities, • Bachelor’s degree required, • Strong written and verbal communication skills, strong attention to detail when composing and proofing materials, • Punctual, dependable, and highly organized, with strong follow-through, • Demonstrate initiative, ownership of responsibilities, and a proactive, resourceful mindset, • Ability to work both independently and collaboratively as part of a close-knit team, • Advanced proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel), Concur and Salesforce experience a plus Responsibilities include: • Manage complex MS Outlook calendars, prioritizing and resolving scheduling conflicts and coordinating internal/external meetings, • Ensure professionals are fully prepared for meetings, • Coordinate domestic and international travel and process expenses using Concur, • Provide back-up support to other admins Please submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting ___. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Senior Manager, Analytics Lead Analytics Strategy and Client Impact • Serve as a senior analytics partner across multiple client accounts, acting as a primary point of contact for measurement and insight needs., • Design and implement measurement frameworks that align to media strategies, business objectives, and client goals., • Develop test-and-learn approaches, optimization scenarios, and forward-looking analyses to inform decision-making., • Translate complex data into clear, actionable insights that drive media performance and business outcomes.Own Reporting, Insights, and Data Integrity, • Lead the design and delivery of dashboards, forecasts, scenario plans, and performance reporting using media, behavioral, and business data., • Ensure accuracy, consistency, and integrity across all reporting and analytics outputs., • Troubleshoot data and reporting issues, partnering with internal teams to resolve gaps or discrepancies., • Maintain clear documentation of data sources, methodologies, and processes to support scalability and continuity.Collaborate and Improve Analytics Operations, • Partner closely with media, analytics, and cross-functional teams to ensure analytics solutions support broader strategies., • Identify opportunities to improve workflows, tools, and processes that increase efficiency and scalability of analytics operations., • Contribute to the evolution of the analytics practice through shared learnings, best practices, and innovation.Own Reporting, Insights, and Financial Stewardship, • Oversee performance reporting, pacing, and insight delivery, ensuring clarity, accuracy, and actionable recommendations., • Support portfolio-level forecasting, margin management, and financial health assessments., • Diagnose performance challenges and build strategic plans that address root causes and drive efficiency and growth., • Facilitate monthly invoicing process in partnership with Finance teamLead, Mentor, and Develop the Team, • Manage, coach, and support a team of analysts through clear direction, thoughtful feedback, and career development guidance., • Foster a collaborative, high-performing team culture grounded in curiosity, accountability, and continuous learning., • Demonstrate strong task management, delegation, and prioritization across client and team responsibilities.WHAT YOUR BRING, • 7+ years of experience in analytics, reporting, or a related field, with hands-on experience in digital marketing measurement., • 2+ years of people management experience, with a proven ability to mentor and develop analysts., • Deep experience designing and delivering media measurement frameworks across multiple digital channels., • Strong technical proficiency with SQL, Python, R, and BI/visualization tools such as Looker or Tableau., • Familiarity with marketing and audience platforms (Google, Meta, Adobe, Salesforce) and data integration tools like Adverity, Fivetran, Funnel, or ChannelMix., • Confident communicator who can present insights and recommendations to senior stakeholders., • Highly organized and accountable, with a strong commitment to task management and follow-through., • Curious, proactive, and resourceful, with a growth mindset and openness to feedback., • Passionate about building strong teams, improving processes, and advancing analytics capabilities within an agency environment.

Job Description About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage. About the Role: You are responsible for increasing data and AI readiness at enterprise organisations through the power of DataCamp. Your role is to understand data and AI upskilling opportunities and gaps in business lines, People and Learning and Development departments, and data and AI functions and to increase data capabilities of all skill levels across the organisation. You will need to call on a skill set that 1) drives retention and growth of DataCamp within the organisation and 2) brings an understanding of the data and AI landscape, vendors, concepts, and strategic application. Success in this role is dependent on your ability to understand the diverse subject matter and features of the DataCamp for Business platform and your ability to coach clients on how to best leverage and tailor these offerings to help them in their data and AI transformation. About you: At DataCamp, we seek individuals who embody our core values of data-driven action, transparency, ownership, and customer focus. We are seeking individuals that thrive in a fast-paced, high-performing sales organisation and are driven by a passion for democratising adoption of data & AI. Your entrepreneurial and collaborative spirit pushes you beyond just meeting/exceeding retention and expansion targets. You aim to understand the strategic imperatives at DataCamp's clients and strive to be a thought partner in transforming their data & AI readiness. You are a collaborative team player who is equally happy to work internally with sales, product, support, marketing as you are happy to roll up your sleeves and strategize with clients. You subscribe to the belief that people, process, technology, and data are all key ingredients to digitally transforming a business and you are energised by helping our clients up-level their data readiness at scale. If this sounds like you, we encourage you to apply! Responsibilities: • Manage the customer lifecycle from onboarding to renewal for DataCamp's most strategic, top-tier B2B clients, • Build proactive success plans and goals with and for the customer to help them meet and exceed data & AI transformation and upskilling goals, • Collaborate closely with counterparts in sales (AEs, Learning Solution Architects, Partnership program, services) to maintain and grow product adoption and relationships, • Strategize on and help launch learning initiatives (eg competitions, custom tracks or content, learning leaderboard sprints, value capture sessions) to promote access and outcomes for thousands of learners, • Capture and promote business value created from DataCamp use, • Work with product and marketing to ensure the voice of our customer is being heard and considered for our product and content roadmap, • Elevate conversations both up and across the client org to evangelise DataCamp and drive meaningful adoption that grows business outcomes for a client, • 5+ years of industry experience in relevant fields and domains (e.g. consulting, customer success, pre sales, account management, support), with a commitment to building a long-term career in the go-to-market space. At least 2-3 years in the consulting or customer success domains is of top focus, • Experience and proficiency in big data and advanced analytics technology, topics, trends, and an appreciation for the current vendor landscape. Motivation to stay on top of trends and technology and ability to speak to these confidently, • Demonstrable track record of meeting/exceeding GRR and NRR targets (or equivalent metrics), and balancing priorities and playbooks in a portfolio of customer accounts, • Bringing a "Teach to fish" not "give a fish" mentality to enabling our client counterparts and helping them champion datacamp adoption across the organisation, • Creating and nurturing champions and value stories to underscore the impact of DataCamp across the enterprise, • Experience in Salesforce, identifying and documenting risk/growth opportunities, collaborating with sales, and creating renewal quotes and POs Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you'll love being on our team: • Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding., • Competitive compensation: We offer a competitive salary with attractive benefits., • Flexibility: Benefit from flexible working hours because the future is flexible!, • Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth., • Global retreats: Participate in international company retreats, fostering a global team spirit. Compensation At DataCamp, we strive for market alignment and internal equity as a key part of our compensation approach. The total range (base + OTE) for this role is $147,000; actual pay will be determined based on the individual's skills, experience, and location. Salary is one component of our total compensation package. This position also qualifies for: • Equity (i.e., stock options)., • Unlimited PTO, • 401K retirement plan + matching, • Insurance (medical, dental, vision, life)

Insight Global is looking for change management consultants to join one of their investment banking clients in New York City. The individuals will be a part of the Investment Banking Technology Vertical and a part of the CRM team and will be responsible for change management and training initiatives around CRM transformations. Ideal candidates will have strong execution skills, adaptability, and ability to engage with senior bankers, VPs, Associates, Analysts. This is a hybrid opportunity requiring 4 days a week onsite in the office. Key Responsibilities • Support the execution of change management plans across IB technology projects, • Partner with business and technology teams to coordinate communications, training, and rollout activities, • Engage directly with bankers to gather feedback, address concerns, and drive adoption, • Prepare stakeholder materials including presentations, training guides, and updates, • Help manage resistance and ensure smooth transition to new tools and processes, • Track adoption metrics and report on progress to senior stakeholders, • Assist in identifying risks and issues related to change and escalate as needed Must Haves • 3-5 years’ experience in change management or business transformation, • Experience working in a front office banking environment (Investment Banking, Private Equity, Hedge Fund, Asset Management, etc.), • Strong interpersonal skills with the ability to handle demanding stakeholders (Senior Bankers to Entry level analysts), • Clear and concise communication skills Plusses • Deal Cloud or Salesforce CRM experience Compensation: $45-$52hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionIMMEDIATE Staff Opening: Student & Partner Success Associate, Corporate Work Study (CWS) Position Summary In addition to being an academically rigorous high school, CRB provides all students with a unique four-year, work study experience. Corporate Work Study (CWS) is an innovative, educational, and financial model that enables students to afford a private, college-preparatory education. Students earn their way through high school, while gaining invaluable work experience to better prepare them for college and the professional workforce. All CRB students attend classes four days per week and work one full day per week in entry-level positions at leading businesses, law firms, higher education institutions, and various civic, philanthropic, and governmental entities across New York City and beyond. The Student & Partner Success Associate works with the full Corporate Work Study Team to run a robust and efficient program for all constituents, including students and their families, CWS partners and sponsors, and the CRB community. The Student & Partner Success Associate is energetic, diligent, innovative, and instrumental in coordinating activities of CWS, focused on client relations and day-to-day operations. Primary Responsibilities Essential duties and responsibilities include but are not limited to: Daily Operations - The Operations Team is responsible for client relations and day-to-day operations for this unique program that represents a core element of the schools overall college-prep curriculum. To support this, the Student & Partner Success Associate will: • Support student professional development and programming both over the summer and throughout the school year for all students, • Manage daily morning Send Off to track attendance, notify pertinent parties of student absences, and ensure safe and effective transportation from school to workplace for Student Associates, in conjunction with chaperones, • Act as point of contact for chaperone communication, • Track and plan necessary make-up work days, • Perform site visits at Work Study partners 2x per year, • Assist coordination of job placements for students each year, • Assist tracking student progress and grades in Google Classroom and PowerSchool with support from Operations Team, • Communicate regularly with parents/guardians regarding workplace performance and expectations, • Address and enforce all CWS related school policies including discipline and dress code, • Operate under the general program hours of 8 AM - 4 PMAccount Management - CWS staff service Corporate Work Study partners by professionally and proactively communicating with Supervisors and Program Managers. The Student & Partner Success Associate will serve as a primary contact for assigned CWS accounts, providing them with information about the students, responding to inquiries, and troubleshooting as needed. To support this, the Student & Partner Success Associate will:, • Communicate regularly with Work Study stakeholders through email, telephone, and site visits to understand workplace environment and Student Associate responsibilities, • Collaborate with supervisors to identify, address, and support areas of growth for Student Associates to help student excel in the workplace, • Follow up on constructive time cards and evaluation comments with supervisors, students, and parents/guardians in a timely manner, • Assist with new supervisor orientation and ongoing training, • Ensure all procedural requirements are completed for Student Associates onboarding processes in a timely and accurate manner, • Work jointly with Operations Team to develop and lead supervisor engagement, student development, and overall program initiatives from the workplace based on supervisor feedback, timecards, site visits, and performance evaluationsQualifications and Experience:, • Bachelors degree from an accredited college with minimum 2-3 years of working experience, • Experience working with Google Suite and Microsoft Office Suite, • Strong communication, public speaking, and presentation skills, • Ability to support various stakeholders, be proactive, and work collaboratively in a team, • Strong understanding and appreciation for the Cristo Rey mission, • Background working with people from diverse backgrounds, students of high school age, and/or managing client relationships, • Efficient in managing and following through on simultaneous tasks and projects, • Strong technical skills in database management and/or experience with Salesforce This is a year-round (12-month) position, Monday through Friday on-site at CRBHS. Occasional late and/or weekend work may be required Application Interested candidates should submit a resume, a cover letter that specifically addresses the responsibilities outlined above, and two professional, supervisory references to Kitoye Wariboko (she/her), Director of Operations for Corporate Work Study, at .

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in B2B sales, growth marketing, lifecycle marketing, demand generation, revenue operations, CRM workflows, and structured go-to-market execution. This role supports current and upcoming remote consulting opportunities focused on structured go-to-market workflow review, sales motion analysis, campaign planning, revenue operations assessment, CRM documentation, pipeline review, and high-quality project execution. Selected professionals will apply their sales, marketing, or RevOps expertise to review realistic GTM scenarios, evaluate commercial requirements, prepare structured written outputs, and support accurate, evidence-based revenue workflow tasks. Key Responsibilities Professionals in this role may contribute to: Sales Motion & Deal Workflow Review • Review go-to-market scenarios involving account research, ICP targeting, outbound sequencing, discovery preparation, demo scripting, proposals, SOWs, redlines, QBRs, renewals, and forecast calls, • Evaluate sales materials against defined buyer profiles, commercial requirements, pipeline context, pricing logic, and documented deal criteria, • Support structured review of sales playbooks, opportunity notes, call plans, proposal drafts, QBR materials, and forecast narratives, • Review marketing scenarios involving campaign builds, ad copy, SEO content, case studies, positioning documents, battlecards, launch plans, nurture sequences, webinars, and social copy, • Evaluate campaign and positioning materials against audience requirements, messaging frameworks, brand standards, source materials, and documented campaign goals, • Support structured review of campaign briefs, nurture flows, content plans, product marketing assets, lifecycle messaging, and launch documentation, • Review revenue operations scenarios involving CRM hygiene, lead routing, lead scoring, pipeline analytics, win/loss categorization, territory planning, commission calculations, and attribution models, • Evaluate CRM workflows, routing logic, attribution outputs, and pipeline reports against defined specifications, formulas, and expected business outcomes, • Support structured review of sales operations artifacts such as pipeline reviews, attribution models, territory plans, commission models, routing flows, and GTM dashboards Strong candidates may have: • 3+ years of experience in B2B sales, account executive work, sales leadership, growth marketing, lifecycle marketing, demand generation, RevOps, SalesOps, MarketingOps, agency work, SaaS GTM, or related commercial roles, • Working fluency in at least two areas such as outbound strategy, sequencing, campaign planning, marketing operations, attribution, pricing and packaging, sales operations, lifecycle marketing, CRM workflows, SEO, or content strategy, • Familiarity with tools such as Salesforce, HubSpot, Marketo, Outreach, Salesloft, Gong, Clari, LeanData, Chili Piper, Customer.io, Iterable, Google Analytics, Semrush, Ahrefs, Looker, Tableau, or similar GTM systems, • Comfort reading and preparing GTM artifacts such as pipeline reviews, campaign briefs, attribution models, sales playbooks, outbound sequences, positioning docs, QBR decks, territory plans, and commission models, • Strong written communication skills and ability to explain GTM decisions clearly, • A degree or professional background in business administration, marketing, sales, communications, economics, analytics, entrepreneurship, or a related field is helpful, • Experience in SaaS, agency, B2B technology, marketplace, fintech, e-commerce, or other GTM-heavy environments, • Familiarity with sales frameworks, lifecycle journeys, campaign attribution, ICP development, pricing and packaging, CRM hygiene, territory design, or pipeline forecasting, • Experience preparing or reviewing campaign briefs, outbound sequences, pipeline reports, sales playbooks, attribution models, battlecards, launch plans, QBR decks, or commission calculations, • Certifications or practical experience with Salesforce, HubSpot, Marketo, RevOps, SalesOps, lifecycle marketing, SEO, or analytics tools, • Apply sales, marketing, and revenue operations expertise to structured remote project work, • Contribute to high-quality GTM workflow review, campaign assessment, sales motion analysis, and revenue systems documentation, • Work on flexible, project-based assignments aligned with your commercial background, • Use your GTM judgment in a focused, detail-oriented work environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $65–$115 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager at Tabs, you’ll bring proven customer success expertise to elevate the experience of finance and AR leaders running their business on our AI-powered platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you’ll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying customer feedback and helping shape product improvements. What You’ll Do * Manage a portfolio of customers, acting as the primary point of contact for adoption, escalation, and renewal. * Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. * Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides. * Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations. * Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams. * Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. * Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion. Who You Are * 5+ years of experience in customer success, account management, or a closely related customer-facing role at a B2B SaaS company; experience supporting finance, AR, or operations personas is a strong plus but not necessary. * Track record of owning a book of customers and driving measurable outcomes across adoption, retention, and expansion (NRR, GRR, logo retention). * Comfortable leading executive business reviews, success planning, and renewal/expansion conversations with finance and operations stakeholders. * Working knowledge of accounts receivable, B2B invoicing, collections, and AR workflows—or a strong appetite to develop deep fluency quickly. * Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, HubSpot), and comfort troubleshooting accounting/data issues. * Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes. * Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset. * Organized, prioritizes effectively, and able to independently solve complex problems. * Growth mindset, fast learner, and comfortable working in a high-growth startup environment. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As a Provider Partnerships Manager, you'll be instrumental in advancing our mission to enhance health outcomes for as many patients as possible. Your primary goal will be to grow patient referrals to Nourish by establishing and nurturing relationships with healthcare provider partners. These partners include primary care physicians, specialist physicians, and other healthcare professionals who refer their patients to us for nutrition support. In this role, you'll report directly to one of our Provider Partnerships Regional Managers. Please Note: This role is full-time and you must be located in Brooklyn, New York. Key Responsibilities: In this role, you'll take end-to-end ownership of building relationships with Nourish's provider partners. While creativity is strongly encouraged in tailoring your engagement strategies, core responsibilities include: • Spotting Opportunities: Identify new provider partner leads via proactive research and prospecting., • Connecting & Converting: Reach out to leads and activate them as referral partners., • You're passionate about Nourish's mission. You're interested in nutrition and are eager to help solve America's healthcare crisis., • You have a knack for building and maintaining strong relationships. You're naturally curious about others and feel driven to establish meaningful connections. You're an effective listener and know how to ask the right questions., • You are relentlessly resourceful and persistently pursue success. You demonstrate both tenacity and creativity to overcome challenges. You excel in "figuring things out" and look for unconventional approaches to achieve goals. Your resilience allows you to turn obstacles into opportunities., • You're energized by working autonomously. You prefer taking ownership and responsibility for the processes you lead, even when it means stepping outside of your comfort zone., • You enjoy juggling several responsibilities simultaneously. You feel comfortable managing multiple accounts while seeking new opportunities., • You thrive in a fast-paced start-up environment. The hustle, striving towards goals, and rapidly evolving environments excite you. You are comfortable with ambiguity and can be flexible in your approach., • You don't settle for 'good enough'. You proactively seek areas for improvement, both personally and organizationally. You're coachable and appreciate feedback. You bring up suggestions for change.We'd love to hear from you if you have:, • 2+ years of direct experience engaging with providers in a BD, sales, account management or partnerships capacity, • Exceptional communication skills (written and verbal)., • Strong time management and organizational skills.

Position Overview: A member of the executive team, the Chief Program Officer (“CPO”) is a senior executive tasked with overseeing the strategic and day-to-day direction of Hot Bread Kitchen’s programs. The CPO leads all program innovation, design, implementation and impact measurement, while providing motivational and inspirational leadership to all organizational staff, with a focus on the program team. A seasoned leader with a steady, objective presence and a commitment to continuous improvement, the ideal candidate thrives on analyzing complex information and ensuring processes are optimized for accuracy and efficiency, while also taking ownership, being results-driven, and delivering impact. At a pivotal moment of organizational growth, the CPO will play a critical role in strengthening operational infrastructure, building scalable systems, and ensuring that programs are delivered with clarity, consistency, and measurable impact. This leader will balance strategic execution with operational excellence—translating vision into disciplined workplans, clear priorities, and sustainable processes across a complex portfolio of programs. Equally important, the CPO will also be an exceptional people leader who centers staff development, trust-building and team cohesion – co-creating solutions with staff and grounding decisions in the lived experiences of the organization’s members. The CPO will ensure that growth and innovation are built in partnership with and through the strength of the existing team. As a senior executive, the CPO is a lead participant in the organization’s strategic planning and decision-making and helps to ensure that program strategy and delivery advance the overall mission and direction of the agency. The CPO reports directly to the Chief Executive Officer (“CEO”) and oversees five direct reports and a total team that is currently comprised of 40+ staff members working 9AM-10PM nearly daily, and delivering: (1) workforce development; (2) small business development; (3) community and member engagement; and (4) program evaluation, training, and innovation. This role requires a highly autonomous, experienced leader who can quickly assess organizational needs, implement improvements, and operate effectively in a fast-paced, high-expectation environment. The CPO will also engage the Board of Directors under the direction of the CEO, providing reports at Board meetings and serving as the staff liaison to the Program Committee, and will engage with advisory boards in various capacities. Key Responsibilities: Leadership and Program Strategy: • Act as a thought partner to the CEO on all aspects of organizational strategy and day-to-day operations, including but not limited to the organization’s programs., • Act as a trusted and effective partner to the CEO in a fast-paced, highly collaborative environment—offering data-driven recommendations, helping to prioritize competing demands, and challenging thoughtfully, constructively as needed to ensure focus and maximize impact., • As a member of the executive team, provide holistic strategic and operational oversight to the organization and its employees., • Partner closely with the Chief Financial & Operating Officer (CFOO) as a key collaborator, aligning program strategy with operational planning, budgeting, and infrastructure to support sustainable growth., • Co-own organizational priority-setting, long-term planning, and execution with executive team peers, ensuring alignment across functions., • In partnership with all senior leadership, play a lead role in the overall development, strategic planning, service delivery, and management of Hot Bread Kitchen’s programs., • Translate organizational strategy into clear, actional workplans, and KPIs, ensuring alignment across programs and accountability for results., • Directly supervise key program areas, working closely with senior program staff to build their skills and confidence so that they can develop and deliver impactful, relevant, and innovative programming., • Establish annual program and staff goals and objectives and track results against these goals as well as accountability protocols, ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met., • Drive clarity and discipline to prioritization, ensuring teams are focused on the highest impact work and reducing unnecessary burden and inefficiencies across the organization., • Oversee effective program operations, including maintaining up to date program policies, protocols, and processes that ensure equity and safety during service delivery., • Lead efforts to streamline and strengthen core operational processes, improving efficiency, consistency, and scalability across all programs., • Ensure sufficient risk mitigation within, and adequate staffing of, all programs, across all sites and hours of operations; lead, or appropriately delegate, the response to any program-related emergencies., • Alongside the executive and senior team, serve as an internal and external spokesperson and bridge-builder on Hot Bread Kitchen’s programs and systems change work., • Partner with external stakeholders, including funders and donors, to clearly articulate program strategy, outcomes, and impact. Evaluation, Impact Analysis, and Innovation: • Consistently explore opportunities for program expansion and innovation by staying abreast of key workforce and small business development trends and issues. Identify and incubate new program opportunities driven by program data and through external trends and issues., • Ensure timely data collection and reporting so that all staff have one source of data, • Analyze, assess, and continuously improve programs based on data collected and implement corrective measures if needed., • Use data and cost-benefit analysis to inform decision-making, prioritization, and resource allocation., • Oversee artificial intelligence innovation at the organization. Team Leadership and Management: • Serve as an exceptional people manager who builds trust, cohesion, and strong relationships across a diverse, highly talented team of 40+ staff., • Lead a high-functioning Program Leadership Team (PLT), establishing consistent management structures such as weekly leadership meetings, shared planning templates, and prioritization tools that drive alignment, accountability, and cross-team visibility., • Create a culture where staff feel heard, valued, and empowered—actively engaging team members in shaping strategy and decision-making., • Determine staffing plans to achieve program goals and objectives and participate in hiring decisions for new program staff, ensuring alignment with Hot Bread Kitchen’s core competencies and values, • Identify skills gaps and needs and ensure training opportunities that will develop program staff capacity to deliver impactful programming., • Organize program staff offsites to develop team cohesion and connection with another and the work. Fundraising and Fiscal Management: • Partner with the Chief Advancement Officer and Vice President of Development, supporting fundraising efforts, including grant concept development, writing, reporting, and meetings with funders, government agencies, and other stakeholders., • Effectively translate program outcomes and impact into compelling, data-driven narratives for funders and external stakeholders., • Partner with the CFOO and members of the program senior team to prepare an annual program budget and manage effectively within this budget. The Leader: Qualifications and Experience: • Has a deep passion for Hot Bread Kitchen's mission and vision to advance economic mobility utilizing New York City's vibrant food industry., • At least 8 years of senior management experience overseeing a team or department that includes managers of managers, preferably from a nonprofit organization focused on workforce development, with the ability to lead program and data metrics functions., • Experience leading complex program operations at scale (40+ staff), with a track record of improving systems, processes, and team effectiveness., • Excellence in organizational management with the ability to coach senior-level staff to manage and develop high-performance teams and implement program strategies., • Exceptional collaboration and people management skills, with a demonstrated ability to build trust; develop strong relationships; work effectively with diverse communication styles; and create cohesive, high-performing teams., • Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals., • Unwavering commitment to quality programs and data-driven program evaluation., • Experience building or strengthening program evaluation frameworks, including KPIs, impact measurement, and workforce development outcomes., • Exceptional written and verbal communication skills; a persuasive and passionate communicator with strong public speaking skills., • Action-oriented, entrepreneurial, flexible, and innovative approach to operational management., • Demonstrated “roll-up-your-sleeves” approach and willingness to deeply engage in program work and understand frontline realities., • Deep curiosity, humility, relationship-builder, integrity, positive attitude, mission-driven, and self-directed., • A commitment to the values of diversity, equity, inclusion, and belonging and passion for social justice and the organization’s greater mission., • Strong preference for candidates with Salesforce experience; familiarity with the food/hospitality industry and/or social enterprise models is highly desirable. Location: • Hot Bread Kitchen’s headquarters is located at 75 9th Ave., Suite 0610, New York, NY 10011, however programming takes place in other locations throughout New York City. This role is in-person with flexibility for hybrid when possible., • Requires occasional travel (3-4 times per year) and regular availability for evening events.

Account Coordinator Full-Time / Salary + Commission Hybrid (4 days onsite / 1 remote) Location: NYC Garment District Base salary: $45,000 - $55,000 (TOE: $55,000 – $70,000) Create Cool Stuff. Work With Big Brands. Grow Fast. Ever scroll Instagram or TikTok and see a luxury PR kit or influencer unboxing and think, “Who actually puts that together?” That’s us. PIMS is a full‑service marketing support company with years of experience, and a very modern mindset. We help brands show up beautifully in the real world and online. From premium packaging to flawless logistics, our work ends up all over social media, and our team plays a direct role in making it happen. Many of the premium unboxing moments you see across Instagram, Snap, and TikTok happen because of the talented team at PIMS. We’re looking for Account Coordinators who are early in their careers, ready to level up, and excited to work in a collaborative, high-energy environment. Why This Role Is Perfect for You This role is ideal if you’re: • Looking to move beyond basic customer service into real account ownership, • Highly organized, tech-savvy, and comfortable juggling multiple priorities, • Motivated by growth, learning, and being part of something visible and exciting You’ll work closely with Account Executives, interact directly with clients, and gain hands-on experience in marketing operations, production, and client strategy. What You’ll Be Doing Day-to-Day • Joining client calls and capturing key notes and action items, • Supporting Account Executives with active client accounts, • Managing orders from quote to delivery (timelines, approvals, tracking), • Creating job tickets, updating trackers, and collecting sample photos, • Placing and tracking orders in internal systems, • Maintaining accurate and up-to-date data in Salesforce and NetSuite, • Coordinating with internal teams such as Operations, Accounting and Marketing, • Preparing billing documentation and supporting monthly close-outs, • Participating in brainstorming sessions, client support, and team projects, • Helping ensure clients feel informed, confident, and excited to work with us What We’re Looking For • 1+ years of experience in customer service, account support, or B2B roles preferred, • Strong communication skills (email, phone, and internal collaboration), • Excellent attention to detail and follow-through, • Proficiency in MS Office; experience with Salesforce or NetSuite is a plus, • Bachelor’s degree in marketing, business, or a related field preferred, • A proactive mindset—you identify problems and help solve them What You Get at PIMS • Competitive salary + commission, • Clear career growth path as the company expands, • Paid Time Off: Vacation, Personal Days, Floating Holidays, plus your Birthday, • Medical, Dental & Vision, 401k, Disability, Parental Leave, and life insurance benefits Ready to Grow? If you want a role where you’ll learn fast, contribute immediately, and build a real career in marketing operations, we’d love to meet you. Apply and grow with PIMS. Equal Opportunity Employer PIMS Inc. is an Equal Opportunity Employer committed to providing an inclusive environment. All employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or any other protected status.

Job DescriptionAbout Us Here at Vector Media, we lead the forefront of innovation in transit advertising. Since our inception in 1998, Vector Media has been at the cutting edge of transforming transit advertising into a dynamic arena for brand engagement and efficient reach to millions of Americans. Headquartered in NYC, our reach extends across the nation with offices and assets in over 50 markets. Vector Media started with a vision to break the traditional OOH advertising mold by elevating transit advertising into a creative and data-informed medium. From city streets to transit systems, from digital billboards to unique experiential activations, our campaigns capture attention and create memorable interactions. At Vector Media, we believe in the power of OOH advertising to not just reach people, but to move them. Our work covers a wide range of needs, from local businesses to global brands, each with its own story of impact and engagement. Our commitment to excellence and innovation has earned us trust and accolades within the industry and from our clients. In a world where advertising spaces are cluttered, Vector Media stands out by making every message count. What We Value • Accountability: Taking ownership of our actions, learning from mistakes, and earning trust through responsibility., • Growth: Supporting personal and professional development, knowing that when our team members thrive, the company thrives., • Excellence: Always striving for the best possible results and never settling for “good enough”. Pay Range Details: $24.04/hour - $28.85/hour (equivalent to $50,000- $60,000 annual salary, assuming a 40-hour work week). The salary range is subject to change and may be amended in the future. Experience, education, skills, and other factors are considered when determining the salary offered. Who You Are • A smart, ambitious, self-starter who can balance strategic thinking with tactical execution mindset., • Well versed in employing multi-channel marketing tactics to move the client through the sales funnel., • A vertical expert who will own the end-to-end insights for strategic client and brand engagement., • Proactive and ever ready to take on and lead projects., • Able to adapt to change and thrive in an environment where change is the norm., • Data driven, not afraid to get your hands dirty, and are ready to help by deep diving into reporting and metrics anytime., • Collaborative yet independent and love working in a collaborative environment where you can take independent decisions.What You’ll Bring, • 1-3 years media planning experience (any media format) with knowledge of media math., • Exemplary written communications skills, including the ability to succinctly articulate marketing/media concepts and the ability to write in a creative, clever manner., • Advanced computer skills required, including proficiency in PowerPoint & Excel, internet research, social media and CRM programs like Salesforce and Tableau., • Project management capabilities, including attention to detail involving projects with multiple stakeholders., • The desire for a career in sales, partnerships, or marketing., • High energy, a positive attitude and a great work ethic., • Undergraduate degree in Business, Sales, Marketing, Communications, or equivalent in related fields.What You’ll Do, • Research target accounts and prepare in-depth research documents with the goal of helping sales directors obtain appointments with senior decision makers at Fortune 1000 companies., • Ensure that the sales team has the required materials and support information for all prospecting efforts and client/agency meetings. Includes: brainstorming and creating custom media plans and decks, requesting accurate research, organizing creative mockups from the design team, checking available inventory, coordinating tech team involvement, etc., • Compile and analyze qualitative/quantitative data; synthesize insights into standalone sales/marketing materials that communicate market research, estimated delivery, campaign delivery, etc., • Collaborate with Sales Directors to assist with sales and retention efforts including servicing existing and new clients and accounts; Organize the planning and implementation of sales production projects, tracking all phases of campaigns., • Operate as a core member of the team building a scalable U.S. function through continuous measurement and employment of best practices. Powered by JazzHR bdUPgsCLAA

Development Assistant The Central Conference of American Rabbis (CCAR) is seeking a Development Assistant in the fundraising department. The Assistant will report directly to the Director of Advancement and will assist in securing funding. The Assistant will strive to ensure continuous improvement in fundraising effectiveness, in line with fundraising targets that support CCAR’s strategic and operational objectives, as well as the CCAR’s Purpose, Mission, Pillars, and Goals. Primary Areas of Responsibilities • Draft, edit, and proofread donor-facing materials and acknowledgments, including; day to day letter printing and handling for pledges and payments, personalize notes written from Chief Executive and Director of Advancement for development related programs, • Create and maintain a centralized, user-friendly Development calendar and track deadlines and ensure timely execution of deliverables, • Messaging and handling of development invoices in coordination with the Finance Department, • Organize and maintain digital filing systems in Drop Box, • Update and maintain Development records in CRM, • Assist Director of Advancement and Manager of Individual Giving as needed, • Generate reports on donor engagement and campaign performance, • Support fundraising campaigns, including email (Constant Contact) and digital outreach, • Prepare for and attend meetings, record minutes, maintain organized records, and track to-do lists for staff and committee members. Facilitate meetings and events as needed, • Coordinate logistics for webinars and donor events (invitations, RSVPs, follow-up), • Support tracking and communication for all development campaigns, • Manage Development pages on CCAR website and create donation forms (Word Press) Valued Qualities, Skills, and Competencies • Excellent interpersonal, leadership, communications, and customer service skills, positive attitude, professional and courteous demeanor as an ambassador and representative of the organization;, • Highly organized and extremely detail-oriented with strong project management skills and an ability to manage multiple tasks and set priorities and deadlines;, • Ability and willingness to learn new programs, technologies, and processes;, • Understanding of data management;, • Knowledge of Microsoft Office, particularly PowerPoint, Zoom and Excel, • Knowledge of Salesforce is a plus;, • Excellent verbal and written communication skills;, • Willingness to take direction and feedback, and to be flexible;, • Ability to take initiative, to work as part of a team, and to work independently;, • Patience and good judgment with people; good conflict resolution instincts and problem-solving skills;, • Ethical foundation in both conduct and qualifications;, • Discretion and commitment to confidentiality;, • Demonstrated desire to learn and grown professionally;, • Bachelor’s degree;, • 1-3 years relevant experience;, • Knowledge of Jewish world (desired). Salary: $45,000 per year Location: NY 1 day a week or remote CCAR also provides benefits such as health insurance, dental insurance, LTD insurance, 403B, and vacation time.

Job Description Role: Buyside Customer Success Location: Remote, Latin America Reports to: Manager, Buyside About Axial Axial is the trusted online M&A sourcing platform for professional acquirers and sellers of privately held small businesses. We have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which small businesses hire M&A advisors, engage with potential acquirers, and achieve successful exits. In 2025, over 12,500 lower middle market businesses pursued M&A via the Axial platform, leading to over 1,000,000 platform connections, 100,000+ signed NDAs, and hundreds of millions of dollars in successfully closed transactions (). What will you be doing? The go-to-market (GTM) team is Axial's sales and customer success organization, focused on winning new business and growing our existing relationships across the "sell-side" (investment banks, M&A advisors, business brokers, and business owners) and "buy-side" (private equity, family offices, corporate development, independent private equity sponsors & search funds). The team comprises sales and customer success professionals responsible for their patch of prospective and/or existing accounts. As a member of the customer success team, your primary responsibility is to execute the key tasks that support our buy-side members—this includes proactively engaging with inbound prospects and existing customers via phone and email, managing critical processes, and ensuring our systems remain accurate and up to date. You will earn our members' trust and bolster Axial's reputation for excellence in customer support. Each interaction that members have with Axial should be held to the highest standards, resulting in positive resolutions and outcomes for our members. The Customer Success team is also responsible for proactive outreach to Axial members whose usage of the platform is waning or from whom we require additional information. The path to individual outperformance in this role is unlocked by mastering the ins and outs of Axial's product and the talk tracks that let you effectively communicate our value proposition with members. You will be actively trained, developed, and coached in these areas. Responsibilities: • Understand unique member investment goals and strategies to ensure they are effectively set up to see success on the platform., • Drive key KPIs around member engagement with the product, through phone and email interaction., • Deliver on a number of customer success responsibilities, including but not limited to:, • Proactive member outreach to drive improved platform usage, • 20+ connected calls a week; promptly responding to member inbound requests via email, launching email campaigns to improve Member's usage of the Axial platform, • Reporting common product and service feedback to the appropriate internal teams, • Salesforce admin processing associated with patch management, • Help requests via phone and email, • Attending and participating in regular internal meetings and contributing to internal projects and initiatives as they arise Qualifications: • 5-10 years of professional experience, • 2+ years of credible and demonstrated experience in a quota carrying role within B2B sales/account management/customer success, • Prior exposure and GTM experience in or around investment banking or private equity is a strong plus, • Exceptionally strong written and oral communication skills, • Referenceable history of achieving increasing levels of excellence in personal or professional settings, • Highly responsive and organized, • Tech savvy, detail-oriented, and flexible, • Positive and professional work attitude Working at Axial: Axial GTM employees work Eastern Time (NYC) hours and work both from the office and from home. The GTM team is based in New York (HQ), Texas, Florida, and Latin America and those in NYC work in the office three days a week. This role is a fully remote position. When working from home, every team member must have reliable high-speed internet connectivity. We have a comfortable and fully functional office in Manhattan on 30th and Park. Employees based outside of New York travel to New York during the year for company-wide in-office work weeks (3 - 4 times a year). Axial Values: • Expect and Deliver Excellence - you do high-quality work consistently, and you expect it from your colleagues as well., • Be an Owner - you have the personal maturity and accountability to take ownership for your work, to operate with transparency, and to focus on delivering results., • Obsess over Member Trust - you work in a way that helps Axial consistently earn, grow and keep member trust., • Communication Matters - you deliberately focus on being an excellent communicator and collaborator with your teammates and with members., • Invent and Simplify - you are creative and curious, always looking for better ways to materially improve the quality and scalability of the member experience.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $112K base + 20% bonus and equity.

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs of the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customers demand. We are proud of our team and the culture we have built, which has led to our employees voting us “best places to work” – 15 years in a row. The role: SailPoint is seeking an Advisory Solution Consultant (pre-sales Solution Engineer) to support the US Northeast sales regions for Strategic accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint’s growth objectives. Responsibilities: • Actively participate in the sales process and work closely with the direct and channel sales teams, • Discover and understand customer requirements and align our solutions to those requirements, • Present SailPoint business functions, value, and competitive differences, • Provide product demonstrations to prospective customers, • Assist in developing RFP responses in coordination with our RFP response team, • Participate in onsite and remote Proof of Value (POV) evaluations, • Provide feedback to Product Management on product enhancements Requirements: • 5+ years of professional experience as a pre-sales technical resource in an enterprise software company (B2B), • Excellent written and verbal communication skills, • A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories is required, • Conversant in modern SaaS architecture and familiarity with IaaS platforms such as Azure/AWS/GCP, • Experience with APIs and API tools such as Postman, Agentic AI technology such as Amazon Bedrock AgentCore, Google Vertex, Azure Foundry, Salesforce Agentforce, etc., LLMs, MCP, RAG, Java, XML, LDAP, SQL, and JSON is desirable, • 3+ years working with Identity, Governance, and Access Management solutions is preferred Path to Success: Within the first 4 months, you will: • Learn the Identity Security and Identity Management space, • Participate in demo best practices training, presentation skills training, negotiation,, • Handle initial demos and discussions in IGA, • Attend Revenue Onboarding for a deep dive into Challenger Sales training, • Hone technical discovery skills through SE Scrum groups, • Pitch to Account Executives (AEs) to master messaging and build relationships, • Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners, • Coordinate with AEs before and after client calls, tying what is presented back to business value Within 6 months to 1 year, you will: • Contribute to building new technical collateral for organization-wide use, • Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA, • Speak at national or regional conferences and meetups, • Proactively network and build your own personal brand, • Articulate the business value of SailPoint as a strategic sale, • Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, and lines of business, • Be fluent in the language of Identity Security Location: • Residence in any Northeast state is required., • We anticipate 25% travel and flexibility to travel within the US (primarily in the Northeast states) will be necessary. Education: • BA/BS or global equivalent, • 8 years of related experience Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $116,900 - $197,083.60 Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance, 2. Disability coverage: Short-term and long-term disability, 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D), 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children, 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account, 6. Financial security: 401(k) Savings and Investment Plan with company matching, 7. Time off benefits: Flexible vacation policy, 8. Holidays: 8 paid holidays annually, 9. Sick leave, 10. Parental support: Paid parental leave, 11. Employee Assistance Program (EAP) and Care Counselors, 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options, 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Business Development Manager – Air & Ocean Freight Forwarding – New York, NY Freight Forwarding | New York, NY (New York City Metropolitan Area) $105,000 – $150,000 Base + Uncapped Commission + Car Allowance | OTE $200K+ WHY THIS ROLE The New York office is taking on its largest commercial build in a decade. After scaling pharma cold-chain capacity at JFK and onboarding new premium retail accounts, the branch now needs a commercial operator to lead new-logo acquisition across the NY/NJ metro. Focus on transatlantic air and ocean opportunities into pharma & life sciences, premium retail & fashion, and high-tech electronics, with gateway capability at JFK, EWR, and the Port of NY/NJ. ABOUT Founded in 1953 in Zurich, this European freight forwarder operates across 68 countries with 14,500 people. What makes the seat winnable is the product: transatlantic eastbound air express, a European ocean consolidation network running 40+ weekly sailings, and one of only a handful of forwarders holding IATA CEIV Pharma certification at JFK. Vertical depth runs across pharma & life sciences, premium retail & fashion, and high-tech electronics. The NY/NJ presence goes back to 1978, with recent technology investment underpinning faster quote turnaround and live shipment visibility. WHAT YOU'LL DELIVER • 30–40 named-account shippers across NY/NJ metro generating 3x base salary in GP by month 18., • 8–10 qualified first meetings per month across pharma & life sciences, premium retail & fashion, and high-tech electronics., • NY branch RFQ/RFP bid desk ownership alongside pricing, targeting tenders above $300K annual revenue., • 3x pipeline coverage in CargoWise and Salesforce against quarterly target. WHAT WE'RE LOOKING FOR • 4+ years commercial air and ocean freight forwarding sales, US Northeast market., • Commercial track record you can walk through: accounts won, lanes developed, GP history, shipper relationships., • Vertical exposure in at least one of: pharma & life sciences, premium retail & fashion, high-tech electronics, aerospace MRO, or financial services logistics., • Active CRM discipline in CargoWise, Salesforce, or equivalent., • Working knowledge of AMS/ACE filings, HTS classification, CEIV Pharma basics, and NVOCC vs master-loader economics. This role is focused on air and ocean freight forwarding. Candidates from adjacent product lines are welcome if you can evidence commercial credibility and willingness to reorient your pipeline. WHAT'S ON OFFER The compensation is built for commercial operators in a top-tier US market. Base $105,000 – $150,000 depending on experience. Uncapped commission pays 12% of GP from month one, with a 15% accelerator above quota and a $5,000 quarterly kicker for hitting pipeline coverage targets. No cap, no monthly clawback. Strong operators clear $200K+ OTE in year one and scale from there. Car allowance included. Full medical, dental, and vision from day one, 401k with 5% employer match, and 20 days PTO plus US public holidays. Hybrid work model. Manhattan office visits as required, field-heavy coverage across NY/NJ. Behind the role sits the support you need to win: a pricing desk with 24-hour turnaround, an inside sales team for lead qualification, vertical-specific marketing content, and ops leadership with decades of Port of NY/NJ experience. You'll sell a product with genuine depth. No scrambling to explain why the forwarder can't cover a lane. Progression track to Senior BDM within 24 months, then Regional Sales Manager for the Northeast. The business has a long track record of growing commercial talent from BDM into branch leadership.

Job DescriptionSalary: $23 - $25 per hour About us: At POD Health, we are redefining healthcare by combining technology and personalized care to enhance patient outcomes. Our comprehensive servicesTelehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)are designed to provide patients with the care they need, when they need it, no matter where they are. Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations. At POD Health, we strive to make healthcare personal, proactive, and accessible for all. Position Title:Care Navigator Location:Brooklyn, NY 11218 Schedule: Full Time - Monday-Friday 9 am-5 pm Job Summary:As a Care Navigator, you will guide patients through the enrollment and onboarding process for RPM, CCM, and CHI programs. Your role is crucial in helping patientsparticularly those in underserved communitiesaccess and benefit from these services. You will coordinate patient care, facilitate communication between healthcare providers and patients, verify insurance eligibility, and maintain accurate patient records. By ensuring timely interventions and follow-ups, you will contribute to improved patient outcomes and reduced hospital visits. Key Responsibilities: • Assist patients in enrolling in RPM, CCM, and CHI programs, providing clear guidance throughout the process., • Schedule and manage patient appointments, including enrollments, escalations, follow-ups, and healthcare visits such as M11q and DOH-type appointments., • Collaborate with healthcare teams to ensure seamless coordination and delivery of care across RPM, CCM, and CHI programs., • Ensure accurate and timely data entry into EMR systems (e.g., AdvancedMD) and other platforms, ensuring compliance with HIPAA regulations., • Monitor and manage patient referrals, leads, and opportunities in Salesforce, maintaining accuracy and following up as needed., • Address patient inquiries and escalate concerns related to RPM, CCM, and CHI services to appropriate healthcare professionals., • Proactively follow up with patients to ensure engagement with their care plans, maintaining regular communication with patients, caregivers, and providers., • Conduct insurance eligibility checks via platforms such as e-PACES, verifying coverage for RPM, CCM, and CHI services., • Enhance provider efficiency by performing pre-appointment cross-checks in ChronicCareIQ (CCIQ) and HHA Exchange, ensuring patient charts are verified, updated, or entered accurately., • Maintain effective, professional communication with patients and team members through phone, email, and other correspondence, fostering a supportive and welcoming patient experience., • Oversee device ordering and setup for RPM, ensuring patients receive and understand how to use their devices for effective monitoring. Requirements: • High school diploma required; additional education or certification in Medical Administration is preferred., • Previous experience in sales, ideally in a healthcare setting., • Proficiency in using RPM and CCM platforms (e.g. ChronicCareIQ) and EMR systems (e.g., AdvancedMD)., • Experience with Salesforce for managing referrals, leads, and patient opportunities., • Familiarity with HHA Exchange for coordinating patient care is preferred., • Bilingual fluency in Spanish is required, • Strong verbal and written communication skills, with the ability to handle sensitive patient interactions empathetically and professionally., • Excellent organizational and multitasking abilities, with attention to detail in scheduling, data entry, and patient follow-ups., • Proficiency in telehealth platforms, communication tools (e.g., Zoom), Microsoft Office, and HIPAA compliance in virtual environments., • Strong problem-solving skills and the ability to work effectively in a fast-paced, virtual environment. Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role:We’re seeking an Account Services Representative (ASR) to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Director of Advertising Sales, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we’re excited about having you join us! As a member of this team, you will: • Create & revise compelling and sellable media proposals in the pre-sale process, • Have a knowledge of all historical rates by client for proposal creation, • Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals, • Play integral role in the Sales Prospecting process, • Ensure all data is accurately entered and updated in Salesforce & Operative, • Manage that AE pipeline stages are consistent within each system, • Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure, • Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts, • Forecast inventory availability for Takeovers and Rotational media, • Manage Go-To Market packaging & premiere tracking, • Manage upfront rates & upfront spend tracking, • Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions, • Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers, • Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee., • Make strategic pricing decisions in the Scatter market with Management oversight and guidanceThis describes you:, • You have extreme attention to detail, • You are comfortable in a fast-paced work environment, • You can multi-task like a pro without letting anything slip through the cracks, • You are comfortable in a client-facing role, • You love to collaborate and take your analysis and working with various teams to put it into action, • You are intrigued by a dynamic, flexible digital video product and its revenue potential, • You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success, • You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn’t work when you love what you do, • You have an expressed desire to learn and grow into a sales careerRequirements:, • Recent college graduate, with a keen interest in Sales, • Internship experience in digital, TV, and/or agency media is a plus, • Must be highly proficient in Excel & Powerpoint, • A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce, • High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal, • Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plusInterested? Great! You might like to know:, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We have premier access to music content and new releases of original media content, • We love to give away concert tickets to live music - not to mention live Vevo-produced musical performances

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is expanding its Sales Development team to support the explosive adoption of our offerings. Companies like Netflix, Lyft, Facebook, The New York Times, and Tinder (yeah, that Tinder) are looking to Elastic to help solve their big data problems. As a Sales Development Representative (SDR), you will play a critical role in the success of our sales organization by proactively identifying, nurturing, and creating new opportunities. Unlike most Sales Development organizations, we care about the quality of the interactions you have with our users more than the quantity of calls you make in a day. At Elastic, you will work with current users to understand their use case and help them navigate their Elastic journey. We provide office space for in-person trainings, collaboration, and team building which is used by SDRs on average of 1-2 days per week depending on tenure, team, and preference. The in-person collaboration helps our SDRs to build stronger relationships and develop in a more collaborative and supportive environment. What You Will Be Doing: • Collaborate with sales, marketing and our partner team to develop new strategies to build our sales pipeline and grow our business, • Balance the reactive work of responding to interested users with a creative and proactive approach to identify new opportunities, • Use Salesforce, Outreach, LinkedIn, and other prospecting tools to research accounts, identify key contacts and craft targeted messaging, • Learn our technology and effectively communicate our value proposition with a technical audience. Work to understand their goals and challenges to better understand how we can help What You Bring: • 0-1 years of SaaS sales experience, • Willing to be in the New York City office a few days a week, • Open to feedback, genuinely curious and constantly looking for ways to learn and improve, • Genuine love of technology, with the ability to learn and communicate complex technical concepts. Don't worry, we'll give you a lot of resources!, • Not afraid to pick up the phone - this is the path to success!, • Hitting your monthly targets by being results oriented and focused on achieving, through self-discipline, creativity and passion, • Wanting to be a part of something bigger than yourself Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary, • Health coverage for you and your family in many locations, • Ability to craft your calendar with flexible locations and schedules for many roles, • Generous number of vacation days each year, • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service, • Up to 40 hours each year to use toward volunteer projects you love, • Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email ___. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see ___ for our Privacy Statement. Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $46,200-$73,000 USD The typical starting Target Variable range for this role is: $19,700-$31,200 USD The typical starting On-Target Earnings (OTE) range for this role is: $65,900-$104,200 USD

Job Title: Advertising Account Executive Location: New York (Hybrid working model) About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit ___ and follow @SpringerNature About the Role Springer Nature is seekinga Commercial Advertising Account Executive who is an outgoing, enthusiastic career builder interested in taking the next step in their sales career. The ideal candidate will: * Bring anentrepreneurial mindsetand take initiative * Beenergized by new business developmentand proactive outreach * Be motivated by the opportunity togrow within a collaborative, highperforming team * Support the expansion of our client base throughconsultative conversationsand the sale of our advertising solutions As an Account Executive, you will: * Contribute directly to ourdisplay advertising sales revenues * Work closely with theSales Managerand regional sales team * Selldigital and content advertising solutionsacross our portfolio of marketleading scientific publications * Maintain strongSalesforce CRM discipline * Actively participate inteam learning, development, and knowledge sharing Responsibilities: * Identify, articulate, and present the value of Springer Nature's advertising solutions to prospective and existing clients * Prospect to build a pipeline and generate new business, including outbound calls, emails, social outreach, and event engagement * Consult with clients to understand their needs and recommend value-driven solutions * Negotiate, refine, and close advertising programs * Seek out and communicate market and competitive insights * Work with internal departments to ensure the successful delivery of services to our customers * Maintain aclean, accurate, and uptodate Salesforce CRM database,leveragingit for forecasting, reporting, and strategy * Participate in conferences and trade shows * Other duties as assigned Experience, Skills & Qualifications: Essential * 2+ years' sales or sales support experience with a focus on business development overaccount management * Entrepreneurial, proactive, and results-oriented, with a strong sense of ownership * Comfortable with outbound outreach and confident initiating conversations by phone, email, and in-person * Exceptional communication skills, including the ability to quickly develop rapport across multiple channels * Clear-thinking, data-driven approach with the ability to synthesize complex issues into simple messages * Strong proficiency withSalesforceand Microsoft 365 (Word, Excel, PowerPoint, Teams, and Outlook), with a commitment to CRM discipline * Ability to travel (approximately 10%) Desirable * Experience with lead generation and highvolume business development * Solutionsbased sales experience, with an emphasis on articulating value rather than competing on price * Presentation experience to individuals and/or groups in person or via video conferencing * Working knowledge of ZoomInfo, LinkedIn Sales Navigator, or similar prospecting tools Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: * Medical, Dental and Vision * 401(k) with company match and contribution * Hybrid office working policy, Summer Hours, and paid time off * Flexible Spending and Commuter programs * Multiple Life insurance options * Disability coverage * Tuition Assistance * Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance * Employee Assistance Program * Family friendly benefits and a variety of employee discounts * An array of Employee Social Networks US Annualized Base Salary Range: $66,300 - $75,000. This role is eligible for a quarterly sales bonus plan. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following ___ poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: ___ For more information about career opportunities in Springer Nature please visit ___ #LI-EG1

Support data management activities including imports, updates, and data quality monitoring. Support data integrity and structured data models that enable insights into the. Salesforce Administrator Certification.

We are hiring a Customer Service Representative (CSR) to support our customers in the Northeast U. Log and manage customer cases in Salesforce, maintaining accurate service records. Excellent communication, documentation, and customer service skills.

Previous experience at a mid-size technology company is preferred. Vendor and Technology Management:. Extensive experience selecting, integrating, and managing complex support technology stacks, including CRM (Salesforce/SAP), knowledge management systems, and emerging support tools.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the Charlotte, NC, or Raleigh, NC areas. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Ability to troubleshoot the Salesforce platform: sharing and visibility, bulk DML operations, Apex, callouts, etc. US2 (all other US offices/remote) Pay Range. Provide day to day Salesforce support/bugfix to our end users.

Resource Innovations is seeking a Salesforce Engineer with development experience to join our growing software team. We are seeking a highly skilled and motivated Salesforce Engineer with a strong background in leading and supporting in the full life-cycle development of Salesforce cloud-based enterprise systems, including design, implementation, testing, and support in fast paced team environment. In this role, you will be responsible for the successful development, configuration and implementation of our Salesforce software solutions for key customers to meet their specific needs. You will serve as the primary point of contact for our teams, understanding their business objectives, and guiding them through the software configuration process. Your expertise in leading Salesforce development and configurations will be critical in driving results and customer satisfaction. Duties and Responsibilities • Lead and participate in the full life-cycle development of Salesforce cloud-based enterprise software systems, including design, implementation, testing, and support in fast paced distributed team environment., • Responsible for UI design, development, client-side programming, and building and release infrastructure., • Collaborate closely with internal teams and clients to understand their business requirements and objectives., • Configure and customize software solutions to align with client specifications and goals., • Lead demonstrations and training sessions to educate clients on software functionality and best practices., • Ensure timely and successful delivery of software solutions according to client needs and objectives., • Monitor and track client accounts to identify potential issues or opportunities for improvement., • Stay updated on industry trends and best practices to provide strategic guidance to clients, • All other duties assigned, • 5+ years of software development and configuration experience in designing and developing high performance, reliable and scalable production systems, • Bachelor’s degree in Computer Science, business administration, or a related field (or equivalent work experience)., • Proven experience as a Salesforce engineer and administrator., • Strong understanding of Salesforce configuration and implementation processes., • Experience in writing client and server-side code for web-based applications, strong Apex or Java expertise preferred, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients., • Excellent problem solving and analytical skills and attention to detail, • Practical knowledge of the Agile Software Development Life-cycle, • Ability to manage multiple client accounts and prioritize tasks effectively., • Experience in the software industry, particularly with Salesforce products., • Willingness to travel occasionally for client meetings and presentations. Preferred: • Knowledge of project management tools is a plus. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $88K - $110K. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Job Title: Senior Advertising Account Executive, Clinical/Medical Location: New York (Hybrid working model) About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit ___ and follow @SpringerNature About the Role The Commercial Advertising team isseekingan outgoing, enthusiastic career builder interested in taking the next step in their marketing/advertising sales career.This candidate wouldbe responsible forsupporting our client's growth through consultation and sales of our clinical advertising solutions. AsaSeniorAccount Executive, you will contribute to our display advertising sales revenues. Reporting to the Global Head of Clinical Promotions, you will work closely with the regional sales team to sell digital and content advertising solutions across our expansive portfolio of market-leading medical publications. This role is based in ourNew Yorkoffice, on a hybrid working model. Responsibilities: * Sales ofcommercialadvertisingprojectswithin a designated territory acrosstheprint and onlineportfolioto the clinical business * Achieve sales targets by building productive long-term business relationships and generating new business potential within the designated geographic territory * Develop andmaintaina high standard of visibility within the designated sales territory * Grow anddevelop alist ofaccounts toestablishclose interaction between businesses and to understand their structures and strategiesin order tostrengthen relationships and increase spend * Achieve andmaintaina high levelof sales calls and external sales activity * Work collaboratively with colleagues to create a culture of success,excellence, and continuous development * Develop andmaintainclose relationships with commercial teamswithinSpringer Natureand other departments as appropriate * Develop a strong understanding of our business segments, the competitiveenvironment, and stay informed of the latest trends and developments. Take advantage of this knowledge to propose business opportunities for the team * Attend industry events and make on-site visits to clients as required by the business * Maintainaccuratesales records and effective administration usingSalesforceand other specified tools asrequired. Experience, Skills & Qualifications: Essential * 2 years' sales or sales support experience with a focus on business development with some account management experience * Results oriented,competitiveand able to rapidly assimilate information * Exceptional communication skills, including the ability to quickly develop rapport over the phone, in-person, or via email * Clear thinking skills with the ability to synthesize complex issues into simple messages * Proficiencywith Salesforce, Microsoft 365 (Word, Excel, PowerPoint, Teams, and Outlook) * Ability to travel (approximately 10%) Desirable * Working with and selling to healthcare agencies * Experience with lead-generation and high-volume business development * Solution-based sales experience articulating value over competing on price * Presentation experience to individuals and/or groups in-person or via video conferencing * Working knowledge of Zoom Info, LinkedIn Sales Navigator Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: * Medical, Dental and Vision * 401(k) with company match and contribution * Hybrid office working policy, Summer Hours, and paid time off * Flexible Spending and Commuter programs * Multiple Life insurance options * Disability coverage * Tuition Assistance * Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance * Employee Assistance Program * Family friendly benefits and a variety of employee discounts * An array of Employee Social Networks US Annualized Base Salary Range: $75,000 - $85,000. This role is eligible for a quarterly sales bonus plan. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following ___ poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: ___ For more information about career opportunities in Springer Nature please visit ___ #LI-EG1

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Responsibilities: • Lead administrative and operational tasks to support the implementation and operations of clinical programs, including pharmacogenomics, MTM, adherence, opioid safety, concurrent and retrospective drug utilization review, and other initiatives as needed, • Support clinical programs business development needs, including client contracting, vendor management, preparation of opportunity analyses, and program sales support, • Validate program identification and claim files, fax and letter communication proofs, vendor invoices, and client invoices for accuracy on a reoccurring basis, • Generate data outputs and analyze large data sets to monitor program quality and identify enhancement opportunities, • Manage large scale projects to support business needs, • Maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates, • Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast-paced environment., • 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience, • 1+ years of prior experience in business analysis, project management, or related fields, • Ability to manage multiple complex projects simultaneously with minimal direction, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Proficient in querying large data sets, and coding languages are a plus, • Experience with Confluence, Jira, Tableau, Salesforce, • Experience with specialty pharmacy, home infusion, and related care coordination services, • Highly detail-oriented and analytical Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the followingbenefitsat no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$60,000—$70,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

LILT in the News * LILT listed on the ___ for the first time. * Check out ___. * ___ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by___ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like___,, the___,,. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our ___! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: * Manage the entire invoicing cycle, from preparing invoices to collecting payments * Ensure accurate and up-to-date client information related to billing and payments * Oversee the invoice process, identifying and resolving any inconsistencies or errors * Manage the invoice review process prior to electronically sending them from our system to our customers * Track key billing and collection metrics like write-offs, adjustments, and revenue recognition * Work closely with other departments, such as Sales and Customer Success, to resolve billing issues * Identify and implement improvements to the billing process to ensure efficiency and accuracy * Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). * Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. * Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. * Engage with customers to ensure timely payments and resolve escalations. * Support month-end close processes and financial reporting reviews. * Assist with internal and external audits, ensuring compliance and accuracy. * Ensure preparation and delivery of notices, and other communications regarding delinquent accounts * Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: * Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. * Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) * Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. * Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: * Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ___. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Our client, a leading digital advertising platform provider, is looking for a Manager, Account Strategy to support a dynamic team. • Location: Hybrid in Hoboken, New Jersey (2-3 days), • Rate: $50-56/hr (W2), • Start: ASAP, • Duration: 6 months to start, • Benefits offered!, • Top 3 Skills Needed or Required: Search, DSP (TTD experience), upselling, • What are the day-to-day responsibilities? media planning, optimization, external conversations, troubleshooting Responsibilities: • Plan and execute both managed-service and self-service advertising campaigns, providing expert guidance to clients., • Collaborate with sales and account teams to craft data-driven media proposals aligned with client goals., • Lead discussions with advertisers and agencies, showcasing expertise in media tactics and campaign management., • Apply knowledge of various media types such as paid search, programmatic display, CTV, social media, digital OOH, and experiential in-store tactics., • Regularly communicate campaign performance insights, optimization suggestions, and strategic recommendations to stakeholders. Qualifications: • Bachelor’s degree in Business, Marketing, Communication, or a related field., • At least three years of experience managing digital media campaigns or consulting on digital advertising across various channels., • Strong understanding of digital media performance metrics (CPM, ROAS, CPC, CTR, etc.) and media math for campaign optimization., • Proven experience working with clients, identifying risks proactively, and developing solutions., • Excellent communication, presentation, and project management skills, with proficiency in Microsoft Office tools, Salesforce, JIRA, Tableau, SQL, or Power BI. Perks & Benefits: • Medical, Dental, and Vision Insurance, • Life Insurance, • 401k Program, • Commuter Benefit, • eLearning, • Education Reimbursement, • Ongoing Training & Development, • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

Overview The Customer Care Manager will be responsible for overseeing the daily operations of the call center, managing staff, and ensuring customer satisfaction through efficient and effective service delivery. This role requires excellent leadership skills, a strong understanding of call center technology, and a commitment to achieving performance targets. About Us David Yurman is internationally recognized as America’s foremost luxury jewelry brand. Founded in 1980 by two artists, the company fuses art, fashion and jewelry, inspired by a passion for excellence in craftsmanship and innovation in the classic tradition. Headquartered in a facility in New York City’s Tribeca neighborhood, the company produces more than 250 unique new designs per year and is best known for their iconic Cable Collection introduced in 1983, Silver Ice (diamonds set in silver), South Sea Pearls, and Fine Timepieces, Men's Jewelry, Bridal, High Jewelry and Cable Kids. For over 30 years, artistic inspiration and the pursuit of excellence has established David Yurman as America’s premier jewelry and timepiece designer. The company continues in this tradition as it evolves into an international luxury brand. Responsibilities • Lead and develop a high-performing team of service and service-to-sales professionals, delivering best-in-class client experiences while strengthening product knowledge, skills, and capabilities., • Manage day-to-day operations of David Yurman Customer Contact Center., • Balance improving operational excellence, managing KPI’s and building a progressive and engaged Customer Care Team, • Ensure call queues are actively monitored to achieve SLAs., • Participate in setting, and responsible for achieving team and department goals. Specific attention and effort to achieve new departmental targets for sales and conversion., • Monitor Individual, team, and contact center results to identify areas of strength and areas of opportunity. Review Performance to ensure the attainment of goals & targets., • Develop an understanding of the David Yurman customer and champion their needs, making realizable and innovative recommendations for improvement based on customer and employee feedback., • Support Customer Care Senior Manager in analyzing call center data and generating business reports/metrics. Make data-driven and thoughtful recommendations that contribute to an enhanced Customer experience., • Participate in strategic improvement initiatives., • Facilitates open and creative discussions of procedures and processes fundamental to improving the department’s ability to preempt or resolve customer issues., • Ensure customer retention & satisfaction through stellar service; maintain positive relationships with both Internal & External Customers., • Supporting the creation of an environment of continuous improvement through Quality Assurance and ongoing coaching, formal and informal, • Successfully handle high-level escalations, providing optimal solutions., • Works cross-functionally with other departments. Participate in meetings and projects for proposed or coming initiatives, as required., • Responsible for driving employee engagement, development, and career growth., • Manage & develop CCare team, instilling David Yurman Core Values and an understanding of how good service drives increased sales., • Partner with the Training team to support team engagement through product knowledge, service standards, and business initiatives. Foster a team culture that is receptive to change and improvement., • Responsible for hiring, development, and performance management of staff., • Participate in the selection, interview, and onboarding process of new team members. Qualifications • Minimum 3 years of experience in customer service management within a call center environment., • Excellent leadership and interpersonal skills., • Strong analytical and problem-solving abilities., • Well organized and structured. Project management skills., • Proficiency with call center technology and software., • Experience with Salesforce Customer 360 applications, Teamwork Commerce, other POS systems or Omni Channel platforms is a plus., • Proven experience building and developing teams; ensuring bench strength is available to support company initiatives and growth., • Exceptional communication skills, both verbal and written., • Ability to handle high-stress situations and make sound decisions., • Proven experience as a call center manager or in a similar managerial role., • Experience with luxury brands is preferred. The expected annual salary for this role is $80,000-$95,000. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more. Location Lyndhurst, NJ

JD WATCHES | New York City Full-Time | In-Person Competitive Salary + Commission JD Watches is a leading luxury timepiece retailer specializing in pre-owned and new Rolex, Audemars Piguet, Patek Philippe, Cartier, and other high-end brands. Known for our integrity, concierge-level service, and deep industry relationships, we are expanding and seeking a Sales Director to lead, scale, and elevate our sales organization. The ideal candidate is a natural relationship-builder with experience managing high-value sales teams, thrives in fast-paced environments, and understands the psychology of luxury clientele. You are confident, strategic, and lead with both professionalism and empathy. Key Responsibilities • Lead, mentor, and grow a high-performing sales team across retail, wholesale, and digital channels., • Develop and implement monthly and quarterly sales strategies to meet revenue targets., • Maintain and strengthen relationships with VIP clients, collectors, and dealer networks., • Coordinate and oversee showroom appointments, private viewings, trade shows, and events., • Work closely with Operations, Marketing, and Inventory to forecast demand and ensure product readiness., • Monitor sales pipelines, performance metrics, CRM data, and closing strategies., • Set sales standards and training protocols for negotiation, follow-up, rapport-building, and after-sale care., • Uphold brand values of transparency, authenticity, and trust. Qualifications • 5+ years of luxury sales leadership experience (watches, jewelry, fashion, automotive, or private client services)., • Proven record of meeting or exceeding revenue targets., • Strong negotiation, closing, and high-touch client service abilities., • Confident public presence and ability to represent the brand at events., • CRM and pipeline management expertise (HubSpot/Salesforce or similar)., • Passion for horology and knowledge of luxury timepieces preferred but not required (we can train the right person). What We Offer • Base salary + uncapped commission structure., • Access to inventory of high-demand luxury models., • Strong operational and marketing support., • Growth opportunities as we expand into new markets and platforms., • A collaborative, entrepreneurial, and fast-moving environment.

Job Description Summary The Director – Pricing Strategy leads the team dedicated to developing and evolving pricing strategies for long term health and market positioning of the TCP brands. This role oversees pricing governance, analytical frameworks, and cross‑functional execution across merchandising, marketing, supply chain, finance, and digital commerce with both HQ and offshore teams. The Senior Director of Pricing Strategy plays a critical role in balancing customer value, competitive pressure, and financial performance. In today’s data‑driven retail environment, pricing is a key strategic lever—and this role ensures pricing decisions drive clarity on positioning and promotions across all channels. Key Accountabilities • Develop and own the enterprise pricing strategy aligned with corporate financial and growth objectives., • Set pricing standards, frameworks, and governance across all retail channels (in‑store, e‑commerce, omni‑channel)., • Lead long‑term pricing initiatives, including value pricing, promotional effectiveness, markdown optimization, and dynamic pricing models., • Leverage advanced analytics, AI, and pricing tools to optimize price elasticity, demand forecasting, and margin performance., • Translate complex data into clear, actionable recommendations for executive leadership., • Collaborate with financial planning teams both pre-season and in-season to address discount rates and permanent markdown needs., • Work closely with merchant teams to provide insights for competitive pricing strategies, conducting both current and future positioning analyses., • Collaborate with financial planning teams both pre-season and in-season to address discount rates and permanent markdown needs., • Work closely with merchant teams to provide insights for competitive pricing strategies, conducting both current and future positioning analyses., • Actively participate in seasonal business strategy meetings with Divisional Merchandise Managers (DMMs), providing valuable insights to identify high-level opportunities., • Partner closely with Merchandising, Finance, Marketing, Digital, Supply Chain, and Store Operations., • Provide pricing guidance for new product introductions, private-label strategies, and category resets., • Support enterprise initiatives such as loyalty programs, personalization, and competitive benchmarking., • Establish KPIs and dashboards to track pricing performance and business impact., • Lead, mentor, and develop high‑performing pricing teams., • Build a strong pricing capability, culture of accountability, and analytical excellence., • Champion change management and adoption of pricing tools and processes. Education and Experience • Bachelor’s degree in Business, Economics, Finance, Analytics, or a related field (MBA preferred)., • 10+ years of progressive experience in pricing, strategy, analytics, or commercial leadership. Skills and Behavior • Prior experience using Salesforce Marketing Cloud (SFMC) is required., • Ability to understand and analyze financial aspects to make informed strategic decisions., • Deep expertise in pricing strategy, elasticity modeling, and margin management., • Strong financial acumen and understanding of P&L drivers., • Advanced analytical skills; experience working with large data sets and pricing software/tools., • Proven leadership and stakeholder management capabilities., • Ability to influence executives and drive alignment across diverse teams. Details: • Full-time role located in Secaucus, New Jersey, • Hybrid work model includes in-office days on Monday, Tuesday, and Thursday, • Health, Vision & Dental Insurance for full-time employees, • 401K with employer match program, • Generous employee discount