Med Spa Manager
18 days ago
Tacoma
Job DescriptionMed Spa ManagerSteilacoom, WA Schedule: Full-Time | On-siteCompensation: $55k plus performance bonusAbout the Role We are seeking an experienced and highly organized Med Spa Manager to lead day-to-day operations and support the continued growth of our medical aesthetics practice in beautiful Steilacoom, WA. This role works closely with an experienced Medical Director and plays a critical part in optimizing operations, supporting the team, and driving revenue growth. This is an ideal opportunity for a confident leader who thrives in a structured environment, enjoys building systems, and wants to grow alongside a well-established medical professional in a scenic, community-centered setting. Key Responsibilities Operations & Leadership * Oversee daily clinic operations to ensure efficiency, organization, and exceptional patient experience * Manage scheduling, staffing, workflows, and clinic coverage * Serve as the primary point of contact between providers, front desk, and ownership * Implement and maintain SOPs across front desk, clinical flow, and inventory Team Management * Support hiring, onboarding, training, and performance management * Lead with accountability while fostering a positive, professional culture * Conduct regular team check-ins and support productivity goals Business Growth & Revenue * Support growth initiatives including memberships, packages, and promotions * Track KPIs including sales performance, rebooking, utilization, and revenue * Partner with leadership to identify opportunities for improvement and expansion * Ensure consult processes and follow-up protocols are being executed consistently Patient Experience * Ensure a high-touch, professional patient journey from first contact through follow-up * Handle escalated patient concerns with professionalism and discretion * Maintain a welcoming, organized, and polished clinic environment Administrative & Financial Oversight * Oversee inventory management and ordering * Assist with reporting, metrics tracking, and operational audits * Ensure compliance with policies, procedures, and regulatory requirements Qualifications * Previous experience as a Med Spa Manager, Practice Manager, or Spa Manager (medical aesthetics strongly preferred) * Strong organizational, leadership, and communication skills * Proven ability to support business growth and operational improvements * Comfortable managing KPIs, goals, and team accountability * Professional, proactive, and solutions-oriented mindset * Experience with EMR/CRM systems and scheduling platforms preferred Why Join Us * Work in a beautiful waterfront community in Steilacoom, WA * Collaborate with an experienced and respected Medical Director * Opportunity to grow with the practice and make a meaningful impact * Stable, professional environment with room for advancement * Competitive compensation based on experience