Senior customer success manager jobs in Woodside, NYCreate job alerts

Senior Customer Success Manager. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer ...

In this role, you will project manage successful onboardings, advise customers on best practices to ensure long-term project success and help customers establish Centres of Excellence. Be an active project manager for customers' projects at each stage in their journey with us - from onboarding to...

We are seeking a Senior Customer Success Manager to lead strategic client engagements, drive technical solutions, & manage renewals & upsells. Collaboration & Influence: Work closely with cross-functional teams, including Sales, Customer Success, Product & Engineering, to drive successful outcome...

You will begin to report on customer health & adopt our Customer Success Plan strategy as your playbook to ensure successful customer experiences. SaaS environment as a Customer Success Manager, or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted a...

As the Customer Success Manager, you will be a leader in the ChargeAfter Customer Success team dedicated to maximizing profitable customer relationships by reducing churn and growing revenue. With a focus on Enterprise and mid-market merchants, the Customer Success Manager will have the responsib...

As a key member of the Customer Success team, you will serve as the primary account manager for primary care practices within our network. Your primary focus will be on managing ongoing customer relationships, identifying and addressing practice challenges, and guiding practices toward successful...

We are looking for a dynamic individual to join our team as a Customer Engagement Success Manager (CESM) and Technical Trainer. In this role, you will play a vital part in ensuring the long-term success of our customers while also mastering technical training sessions to enhance customers’ profic...

Manager Operations - Customer Journey is responsible for owning the customer journey within Sunglass Hut North America stores. Manage NPS program by providing weekly reporting, staying in tune with escalated issues, and identifying trends in customers feedback to develop strategies that addresses...

When you finish up your first year, you’ll be an essential member of the customer success team, substantially contributing to the team’s success by managing the daily workflow for your client accounts. You’ll work closely with the Sales team to help lead the success of our clients' programmatic c...

The right candidate will help define and drive the team’s vision, evolve how the team’s success is measured, and prioritize the investments and efforts needed to scale Foursquare’s Customer Success team into a world-class and efficient organization. Lead a team of 8 Customer Success Managers of v...

You areresponsible fora successful customer journey and touch points that create long term client engagement, driving adoption,retention, user/usage growth and supporting strategic objectives on the account team will develop and execute data driven processes to deliver world class customer exper...

We are looking for a Customer Success Manager. Customer Orientated: Candidate will demonstrate passionate commitment to the customer and to product quality. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. The stra...

Role Overview: The Customer Success Manager (CSM) will be the primary point of contact for our clients, ensuring they receive maximum value from our products/services. Customer Support: Address and resolve any client issues or concerns promptly, ensuring a high level of customer ...

As a core contributor of the team, you are responsible for customer onboarding, adoption, and beyond, working closely with the Client Success team and other cross-functional groups to ensure seamless customer experiences and drive customer satisfaction. Tracks and analyzes key success metrics to ...

Job Description – Customer Success Manager. We are seeking an experienced account manager to join our Customer Success organization. Here at Cartful, we call this role the Optimization Manager because their primary responsibility is to use the analytics at their disposal to make data-driven impro...

Outbrain is seeking an energetic, customer- and data-obsessed Customer Success Manager to support and contribute to our Mid-Market performance team. When you finish up your first year, you’ll be an essential member of the New York customer success team, substantially contributing to the team’s su...

Create a detailed business analysisoutlining problems opportunities and solutions for our customers bysuccessful advising on: Budgeting and forecasting planning andmonitoring financial modeling standard reporting andmore. Manage interpret and validate all datathat is produced by the customer main...

The Revenue Enablement Team is seeking a Customer Success (CS) Enablement Program Manager to play a key role in equipping our Customer Success & Post Sales Teams with the knowledge and skills they need to drive time to value and overall client success and retention. Highly proficient at building ...

Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Market implementation plans towards overall customer goals of acquisitio...

Mid-Market Customer Success Manager. Guide new customers through the onboarding process, ensuring smooth and successful implementation. Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns promptly. Maintain and update customer success metric...

The team is looking for a strong Senior Client Success Manager Manager. In close collaboration with the Head of Market Operations, you will be the primary point of contact for several Fortune 500 clients, overseeing the successful deployment of onsite energy systems and ensuring customers achieve...

The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. Customer Success / Account Manager for a complex product / SaaS company- Strong organizational and time management skills- Strong communication and active listening skills with the ability to d...

Outbrain is seeking an energetic, customer- and data-obsessed Customer Success Manager to support and contribute to our Mid-Market performance team. When you finish up your first year, you’ll be an essential member of the New York customer success team, substantially contributing to the team’s su...

Customer Success Operations Manager. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Examples of projects can range from the very strategic to the very operational and focus on some of the many areas,...