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Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. RESPONSIBILITIES: • Perform day / night site visits to inspect & supervise SPs in field, • Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites, • Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs, • A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery., • Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized, • Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made - this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs, • Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site, • Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director, • May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate HR management, • Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office, • Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager, • In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible, however, Field Supervisor may be required to “stand post" on an as-needed basis for an undefined period of time, depending on business needs; this may include long-term assignments to specific posts or various posts as needed, • Minimum high school diploma or equivalent required, • Minimum three (3) - five (5) years of professional-level experience required and prior experience in the security industry Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines, • This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly (such as delivery of items to client sites, training of officers at sites, standing post as needed, etc.)., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Ability to write effective and concise reports in neat, legible handwriting is required, • Professional, articulate and able to use good independent judgment and discretion, • Outstanding verbal and written communication skills required, • College education or business classes, • Law enforcement and/or military experienece, • Experience in scheduling, operations or other functions of security industry, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal day If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1487170

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Position Responsibilities may include; • Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks, • Ensure all items are received per procedure and stocked in assigned locations, • Maintain Inventory and Prepare Cycle Counts, • Complete Will Calls, • Responsible for timely and accurate completion of paperwork and transaction entries, • Proper PPE and uniform must be always be worn during each shift, • Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately., • Assist Customers and CSRs as needed, • Follow standard operating procedures, established work processes and Company policies, • Possesses a broad theoretical job knowledge typically obtained through advanced education, • Has no discretion to deviate from established procedures by performing structured work assignments, • Work is closely supervised, • Problems faced are not typically difficult nor complex, • Effective verbal and written communication skills, • High level of attention to detail and surroundings, • Basic Computer skills including data entry to process transactions and generate reports and orders, • Ability to successfully process (ex. Loading and Unloading) products, • Ability to operate a forklift safely and work in a fast-paced warehouse, • Ability to pass Prove It and driving test, • Must be eligible to be forklift certified in house within 30 days, • Effective verbal and written communication skills, • High level of attention to detail and surroundings, • Basic Computer skills including data entry to process transactions and generate reports and orders, • Ability to understand and follow work instructions, policies, and procedures, • Be dependable, work well in a team environment, and establish positive working relationships with employees and customers, • High School diploma or GED Physical Requirements / Work Environment: Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, employees have an opportunity to make a positive impact on the quality of our health plan members' lives. Process all requests for services in accordance with Medicare and NYS Medicaid Guidelines as well as departmental criteria and guidelines. Works collaboratively with other disciplines including Care Manager, Assessment Nurse and Primary Care Physician or other Specialists as necessary to ensure timely provision of services. Coordinates timely completion of UAS NY assessment that accurately reflects current condition of the member. Ensures that the member’s Individualized Person Centered Care Plan has been updated and accurately reflects present status of the member. • Graduate of an accredited nursing program, Bachelor’s preferred, • Knowledge with Utilization management processes preferred, • Current NY RN license and registration required, • CCM preferred, • Minimum three to five years nursing experience in long term care, managed care, home care, geriatrics or hospice, • Prior experience in an interdisciplinary service delivery environment preferred, • Working knowledge of Medicare and Medicaid regulations, • Prior experience in an interdisciplinary service delivery environment preferred, • Working knowledge of Windows, Word and Excel, • Knowledge of current standards of medical practice and healthcare delivery systems, • Strong assessment skills, • Knowledge of Interqual preferred

Senior/Principal Product Manager, MAX Service Delivery Platform. Senior or Principal Product Manager. Reporting to the Senior Director of Product MAX, you will be responsible for defining requirements for complex, tech-enabled workflows, automating manual processes, and creating the analytics that p

Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices. As a Services Delivery Manager, you will be driving new service oppo

Job Description Overview Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management and human resources services in support of its more than 3,000 clinical providers. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. Responsibilities The Affiliate Operations Coordinator, under the direction of the Senior Manager, Human Resource Operations, is responsible for all aspects of administrative support, employee file maintenance and ensuring employee files are compliant and kept to required standards. Acting as a backup for HR team, the Affiliate Operations Coordinator will field employee questions and concerns for follow-up and is expected to serve as the outward facing team member for HR Department. • Assists Human Resources team with onboarding, continuing medical education (CME) credits tracking, and other related transactions, ensuring all required documents are uploaded to HRIS for employee personnel files., • Execute frequent and ongoing file audits, focusing on identifying and following up on any missing documents and expired certifications. Assists with scheduled and unscheduled audits., • Manages compliance with mandatory and non-mandatory training, performance assessments, professional licensure, and aptitude exams, etc., • Maintains detailed calendars, prioritizes meeting requests and logistics., • Supports on-site leadership, attending meetings, taking minutes, preparing correspondence, and financial reports., • Oversees conference room scheduling, related catering orders and supplies for special events., • Operates and maintains standard office inventory. Reports any malfunctioning equipment, maintenance and housekeeping issues to site leader, vendors, or building management and notifies staff, when necessary., • Receives deliveries, sorts and distributes incoming mail and organizes outgoing courier deliveries and documents., • Prepares and reviews complete and accurate invoices and expense reports in a timely fashion. Qualifications • Associate degree preferred, or equivalent combination of education, training, and at least 2-4 years’ experience in a healthcare setting., • Previous experience with managing a high volume and the ability to establish and maintain effective working relationships with all levels of staff., • Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required., • High attention to detail with the ability prioritize tasks in a deadline driven environment., • Consistently display the highest degree of integrity, professionalism, and discretion., • Excellent interpersonal and communication skills. Benefits: • Competitive compensation package, • 10% 401K company contribution after one year of service, with 3% company contribution starting day one, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program Annual Salary = $45,000.00 - $55,000.00 The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Position Summary The Program Manager oversees the daily operations of an OMH-funded supportive housing program serving 49 tenants with mental health needs in Corona, Queens. The role focuses on promoting housing stability, supporting independent living, and ensuring compliance with OMH and HRA regulations. Responsibilities: • Supervise and guide supportive housing staff to ensure quality, person-centered service delivery., • Provide direct case management and crisis intervention., • Conduct monthly home visits and accompany tenants to medical or community appointments if needed., • Coordinate with landlords, vendors, and contractors to resolve maintenance or safety issues., • Monitor rent and utility payments, maintain accurate documentation, and ensure timely reporting., • Facilitate regular staff team meetings and tenants’ community events., • Ensure compliance with OMH, HRA and Department of Buildings standards and reporting requirements., • Facilitate linkages to medical, mental health, and community resources to enhance wellness and independence., • Work closely with the staff of the state psychiatric centers on facilitating a smooth transition from the centers to a supported housing unit, • Responsible as the key point person for the OMH’s Supported Housing Capital project. Minimum Qualifications: • Master’s degree in Social Work, Mental Health Counseling, Psychology, or a related field., • At least one year of experience in supportive housing or mental health services., • Bilingual in English and Korean (Preferred)/Chinese., • Knowledge of OMH and HRA regulations and housing program operations., • Excellent communication, organizational, and crisis management skills., • Valid NYS Driver's License required. Compensation: $72,000 to $78,000 Annually Hours: Full-time, 37.5 hours per week, Monday-Friday, 9am-5pm; weekend hours as needed We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays. Hamilton-Madison House is an Equal Opportunity Employer

Job Description Job Purpose: The Garde Manger prepares artistic displays and composes trays as well specification designed salads, sandwiches, canapés, desserts, sauces, and all cold food preparations according to designated preparation methods. The Garde Manger is the primary driver of culinary artistry, fresh ingredients, quality and finesse in culinary design and presentation. The Garde Manger manages challenges and designs solutions and innovative answers in situations arising that require action and critical thinking in providing clients with the highest of quality and craftsmanship in displays and professionally composed dishes and displays. Responsibilities and Associated Duties: Under the direction of the General Manager, the Garde Manger’s primary responsibility is to innovative and artistic displays, spec-trays, quality salads, sandwiches, canapés, desserts and sauces and any cold preparation, which the General Manager directs. The Garde Manger prepares all displays and menu items according to Air Culinaire preparation methods while maintaining Air Culinaire Standards. • The Garde Manger is one of the leading culinary professionals in the ACW kitchen and will conduct himself or herself in the utmost professional manner whether they are directing prep cooks and fellow team members or working with external customers and peers., • This position is responsible to work with the Expo and prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, and overall compliance with ACES specifications associated with all Air Culinaire client orders., • The Garde Manger is responsible to verify that food quality and specifications match the kitchen issued specification in ACES., • This position is responsible for prioritizing food production orders, quality assurance, verifying the use of proper trays and packaging - and the overall compliance with ACES specifications associated with all Air Culinaire specifications and ACES orders., • Ensure food quality, use ACW specifications at all times and ensure that the food matches the presentation provided in the specifications., • Additional duties to include driving, shopping, cleaning, and helping in kitchen., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per-year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • High school diploma or its equivalent required, with experience in new culinary trends preferred., • Individual must have 2-3 years of experience in a kitchen environment within a catering or fine dining establishment., • Current Safe Food Handling Certificate preferred., • Must have experience in cold food production., • Demonstrated ability to take orders and follow through as well as work well with others in a team-driven, fast-paced environment is essential., • Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation., • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

As a Delivery Manager, you will play a crucial role in ensuring the successful delivery of accessibility projects and services to our clients. Sign in to set job alerts for Delivery Manager roles. Service Delivery Manager (Maternity Leave Cover).

Field Service Manager (Field Remote New England). The Field Service Manager is responsible for leading a team of Customer Support Engineers (CSEs), ensuring high-quality service delivery, strong customer relationships, and efficient operations. And 6 years of related experience in field service mana

The primary purpose of the Nurse Manager position is to provide administrative and clinical supervision of Nursing Service personnel on a twenty-four-hour basis.The Nurse Manager is to operationalize and transition changes in the care delivery system through the skillful directing, coaching, support

The Senior Principal Service Engagement Manager at SimCorp is responsible for managing and overseeing complex client engagements, ensuring the delivery of high-quality services that align with client expectations and business objectives. Senior Principal Service Engagement Manager. The Senior Princi

Job DescriptionTransforming the lives of those affected by severe mental illnessAt Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive.Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. We're hiring! We are hiring a full-time Community Health Worker to join us onsite in our clinic in Upper East Side, NYC. This is an opportunity to join an interdisciplinary team committed to providing personalized, compassionate and high-quality SMI care. The Opportunity: We are seeking a Community Health Worker to join our interdisciplinary team at our Upper East Side Clinic and support patients throughout their care journey. Reporting to the Practice Operations Manager and working in collaboration with Psychiatrists, Primary Care Providers, Therapists, Dietitians, and Clinic Care Coordinators, this role will involve working directly with patients to address concerns, answer questions, and provide guidance and information. The goal is to connect patients with appropriate resources and community support. This position plays a key role in bridging gaps in care by meeting patients where they are, whether in the hospital, in the community, or occasionally in their homes—to ensure they receive the services they need. What You Will Work On: • Support members with complex needs by connecting them to behavioral health and community resources., • Work one-on-one to coordinate care, follow up as needed, and help members access programs such as SNAP, SSDI, SSI, Medicaid, housing assistance, employment support, or other resources., • Support member transitions from hospitals and inpatient settings to Amae Health, ensuring continuity of care., • Serve as a representative of Amae Health, engaging and educating potential members in hospital, community, and home settings to support their care journey., • Facilitate in-clinic groups and activities. A true member advocate, you excel in using your knowledge of New York City's health systems and community resources to connect members to the support they need throughout their care journey. Strong communication skills and an inherent ability to build trust are your hallmarks, and you are passionate about establishing and maintaining relationships with members and families founded on trust and rapport. You are adaptable, organized, people-centered, and excited to be part of a team that is transforming how care for individuals with serious mental illness is delivered in our community. What you'll have: • 1+ years of patient facing experience, supporting patients with mental health or addiction issues, • Knowledge of and familiarity with the mental health and social service systems in the NYC Metro Area, • An understanding of patient rights and a holistic perspective of "health", • Demonstrated skill and adaptability in working with people from diverse backgrounds in a variety of settings, • Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities, • Excellent communication skills and a strong desire to collaborate with others in a team based environment and community settings, • Health Insurance: Comprehensive medical, dental & vision plans, • Employee Assistance Program, • 401(k), • FSA & HSA savings programs, • Short & long-term disability, • Pre-tax commuter assistance program, • Paid Time Off, • Parental Leave - 12 weeks for birth and non birth parent

Job Description Title: Program Supervisor Report to: Program Director Status: Full Time Compensation: $72,000 / Annually Work Schedule: Monday -Friday, 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application. Position Summary: HousingPlus (HP) is seeking to hire a dynamic and passionate Program Supervisor who can implement and monitor the service delivery and overall success of our scattered site and/or congregate permanent supportive housing programs. The Program Supervisor should have experience working with families and/or individuals with serious mental illness, substance abuse, and criminal justice involvement. Working closely with the Program Director, the Program Supervisor is responsible for day to day oversight and coordination of program services and activities and supervision of staff. Duties/Responsibilities: • Supervise case managers and provide support staff on a daily basis, • Ensure compliance with HP and funder regulations and reporting requirements., • Collaborate with the Program Director to maintain and occupancy rate of 90% or above by monitoring vacancies, recruiting participants, and working closely with the Property Manager., • Assist the Program Director and HR Manager in recruiting, hiring, onboarding, and orientation of new staff., • Develop program manuals, policies, and procedures with the Program Director in accordance with funder and HousingPlus requirements., • Conduct continuous needs assessment of program and participants needs., • Coordinate and monitor service delivery to achieve program, organizational, and individual goals and outcomes., • Provide case management and support services as needed in the absence of case managers, including conducting intakes and assessments., • Conduct regular supervision sessions with direct reports, providing support, guidance, and performance feedback., • Lead team meetings with direct reports., • Review and approve timesheets, vacation request, and other supervisory functions., • Provide crisis intervention and conflict resolution when needed., • Complete and submit weekly, monthly and quarterly reports and updates as required., • Conduct quality assurance activities on AWARDS data and tenant chart maintenance to ensure compliance with regulatory agency requirements and HousingPlus standards for data entry, development of quarterly service plans, and annual HMIS uploads., • Schedule, organize and attend staff, departmental meetings and other meetings as needed., • Collaborate with the Program Director and other HP staff to organize and facilitate participant activities and events., • Work with Property Management to ensure apartments meet standards for apartment maintenance and annual inspections., • Establish and maintain professional relationships with property management and other community stakeholders., • Possess strong communication, organizational, and problem-solving skills, with a proven ability in planning., • Ability to effectively establish and maintain meaningful relationships., • Ability to coordinate services to meet the on-going needs of individuals served., • High energy, goal-oriented, and an ability to inspire people. Works well with a team., • Demonstrates ability to use Microsoft Office Suite and electronic case management database., • Excellent written and verbal communication., • Evening and weekend availability (rotating schedule) for emergency on call., • Masters Degree in Social work or related field, a minimum of three years supervisory experience working in a supportive housing social services setting; or BA or B.S.W. in Health and/or Social Services and a minimum of five (5) years of solid experience in the human services sector in a supervisory role with responsibilities for managing service delivery and staff., • Experience in emergency, transitional, or permanent supportive housing settings, and working with families with histories of homelessness, serious mental illness, substance abuse, and criminal justice involvement., • Monday -Friday, 9 AM - 5 PM (On Site)Benefits:, • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking a Full Time – LCSW Program Manager for our West Side Children’s Counseling program located in Jersey City, NJ. West Side Children’s Counseling Center (WSCC) provides child, adolescent and young adult mental health counseling services and family therapy. The program offers various modalities of counseling, psychiatric evaluation, case management and medication management services specially designed for children and adolescents. Located in Jersey City, the program serves youth and families in Hudson County. Job Description for the FT LCSW Program Manager: • Provide managerial and clinical supervision for a children's outpatient counseling center in compliance with NJ outpatient licensing regulations., • Ensure that the program meets its contractual obligations, monitor and address productivity of staff and insure the necessary flow of referrals into the program, complete required reports for the state as well as internal statistics, and manage the program budget., • Provide clinical supervision to staff with an eye towards ongoing staff growth and development as well as recommend, guide and insure the use of clinical best practices in the program., • Manage the program’s day-to-day operations and implementation, maintaining data, hiring and supervising staff, negotiating relationships with other entities, and problem solving to ensure the smooth running of the program., • Oversee clinical service delivery for the program, maintain accountability for the professional standards within the program, develops and implements policies and procedures for the program, and runs weekly clinical team meetings., • Propose ideas for program development and service enhancements; work collaboratively with the program psychiatrist on coordination of care issues, and collaborate with other children and family service division managers and systems to maintain strong partnerships and collaboration., • Interface with the state CSOC system as needed, and attend community meetings in Hudson County and with the state to represent the program. Schedule for the FT LCSW Program Manager: • Master’s degree in related field, • LCSW; 2 years of clinical experience working with children, adolescents and their families Visit our website ccannj.com Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Agency Mission: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Powered by JazzHR xAGObVLDRc

Job DescriptionBenefits: • Paid time off, • Parental leave Pay Range: $46-53 per hour Primary Responsibilities - Clinical: • Supervise and facilitate The Bravest Children group and individual counseling services for children under 18., • Develop curriculum and materials with the senior clinical staff and COO, ensuring that educational materials align with the programmatic and organization goals., • Manage the clinical and support staff assigned to the program, collaborating with the COO for performance management and professional development initiatives., • In addition to facilitating group services, maintain a reasonable caseload of clients, providing mental health counseling services including assessment, diagnosis, treatment planning, and therapy to individuals or families., • Maintain accurate and up-to-date client records, including progress notes and treatment plans, in accordance with Friends of Firefighters policies and procedures., • Collaborate with other mental health professionals, medical professionals, and social service providers to ensure that clients receive comprehensive and coordinated care., • Work closely with the senior clinicians and COO within regular team meetings and supervision sessions, ensuring the integration of best practices and the overall well-being of Friends of Firefighters clinical program operations., • Assist in the assessment and intervention of difficult client situations per Friends of Firefighters guidelines, ensuring high quality care, effective treatment plans, and appropriate documentation and reporting of clinical escalations.Administrative:, • Collaborate with the administrative team, supporting the intake and scheduling of clients for groups or providing referrals to external sources as deemed necessary., • Schedule groups for times and dates that best fit client needs, collaborating with the COO and Director of Communications to ensure appropriate coverage and community awareness., • Monitor and analyze client trends and needs, advising on responses and adjustments within the clinical operations., • Stay up to date with the latest developments, mental health trends and therapeutic techniques, sharing relevant findings with the organization., • Assist in the preparation and delivery of educational insights, including curriculum, written publications, or talks or presentations, providing community engagement and understanding of programmatic offerings., • Assist in the interviewing, onboarding and training of new clinical program hires., • Participate in ongoing continuing education and professional development opportunities to enhance clinical skills and knowledge.Qualifications:, • Master's degree in social work, counseling, psychology, or a related field from an accredited institution., • Current licensure as a mental health counselor or social worker in the state of New York., • Strong clinical skills demonstrated through a minimum of 5 years experience, including assessment, diagnosis, treatment planning, and therapy in group and individual settings., • Excellent communication, interpersonal, and organizational skills., • Trauma care or other related experience highly preferred. Friends of Firefighters is an Equal Opportunity Employer (EEO), and we encourage candidates from diverse backgrounds, including those who may not check all of the traditional boxes, to apply. Your unique lived experiences and perspectives are essential to our mission to be able to serve our clientele with empathy, understanding, and cultural competence. We are dedicated to ensuring equal opportunities for all applicants. If you require application assistance or accommodations throughout the application process, please do not hesitate to reach out to us at or by contacting the job poster.

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job Description Want to join an expanding company in one of the world’s fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. Responsibilities: • Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry., • Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews., • Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms., • Handle escalated customer concerns and resolve issues with professionalism and efficiency, • Work closely with the sales team to assist customers and help drive conversations., • Train and supervise customer service representatives, fostering a supportive and high-performing team., • Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes., • Utilize customer service software such as Great Plains and Asana., • Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention., • Collaborate with internal teams to streamline processes and deliver exceptional service to clients., • Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth., • Associate’s degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience., • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus), • Working knowledge of Microsoft Dynamics, • Self-motivated, able to independently manage various activities with minimal supervision., • Customer-oriented mindset, • Excellent communication, listening and collaboration skills with a problem-solving mindset., • Competitive compensation (based on experience), • Comprehensive medical, dental and vision insurance, • Employer-paid life insurance, • 401(k) employer contribution, • Paid time off and holidays, • Dynamic work environment, • Opportunity for advancement, • Salary: 75k - 90k

Job Description In partnership with the Chief Program Officer, the Vice President leads efforts to stabilize and enhance the Brooklyn and Bronx Prevention and Safe Homes Project/Rapid Rehousing Domestic Violence Programs. This role advances initiatives that expand and strengthen counseling, advocacy, and support services for children, youth, families, and the broader community. Reports To: Chief Program Officer Location: TBD but offices are located at • Brooklyn: 503 5th Avenue, 3rd & 4th Floors, Brooklyn, NY 11215, • Bronx: 2471 Morris Ave, 2nd & 3rd Floors, Bronx, NY 10468 Salary: $130,000 - $140,000 Major Responsibilities • Collaborate closely with the Good Shepherd Services Executive Team to develop and execute the organization's strategic planning., • Provide leadership, guidance, and hands-on implementation support to department heads, ensuring effective communication and coordination across several Prevention Programs in Brooklyn & Bronx along with GSS Safe Homes Programs., • Oversee the implementation of key initiatives and projects, monitoring progress and ensuring timely completion., • Develop and maintain relationships with key stakeholders, including clients, partners, and funders., • Ensure all programs adhere to and surpass contractual agreements with funders, • Provide consistent supervision to program leaders to develop their leadership and management skills using an anti-racist practice that incorporates the principles of youth and family development and trauma-informed practice., • In conjunction with program leadership, support mechanisms to strengthen and develop the case management, counseling, and clinical skills of staff to ensure high quality services are consistently offered to participants and families., • Regularly convene staff to participate in shared learning forums where clinical best practices are elevated and highlighted., • Support the implementation, training, fidelity, and skill development of staff for Solution-Based Casework (SBC) for all prevention programs, including supporting staff certification in the model., • Directly supervise the Model Implementation Manager to advance the administration and practice of specific models used within the programs., • Collaborate with program directors to develop advocacy strategies needed for community-based work., • Conceive, develop, and implement programming in collaboration with the Chief Program Officer that is responsive to service delivery and advocacy relevant to the community., • Monitor the administration of program contracts by actively reviewing compliance and reporting requirements for each program funding source., • Prepare and monitor program budgets in collaboration with the Fiscal Department., • Facilitate the offers of donors, volunteers, and interns to enhance program services by receiving goods, services, and volunteer work to benefit families., • Review, analyze and respond to appropriate Requests for Proposals (RFPs)., • In collaboration with Impact & Evaluation, assist in the development and implementation of Quality Improvement mechanisms and procedures to ensure excellence in programs., • Act as liaison to the larger community as appropriate, including membership on relevant committees, representation and/or participation in community, city, state and federal meetings and committees., • Master’s in Social Work Required. NYS LCSW Required., • Proven experience in a senior leadership role (10+ years), with a track record of driving organizational growth and success, in the nonprofit and/or social service sector., • Strong strategic thinking and problem-solving abilities, with the ability to navigate complex challenges and make informed decisions., • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders., • Demonstrated experience in managing and developing high-performing teams., • Extensive knowledge of the social service sector and familiarity with current trends and best practice., • Strong financial acumen and successful experience in budget management., • Proven experience (10 years) in Child Welfare Programs including but not limited too Prevention; Domestic Violence/Rapid Re Housing required, • Ability to work in a fast-paced and dynamic work environment, managing multiple priorities and meeting deadlines., • Commitment to diversity, equity, and inclusion in all aspects of organizational work., • Bilingual Spanish Preferred #YAFAWB

Job Description Senior Customer Success Manager Location: New York area, option for Hybrid or Remote We’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. What you'll be doing: Key Outcomes: • Retain your customers, secure their renewal and hit retention targets, • Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets., • Master Sentiment Analysis: Identify and neutralize potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships., • Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with., • Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimizing retention., • Own end to end commercial negotiations, • Mastery of Negotiations: Oversee end-to-end commercial negotiations, solidifying prosperous partnerships., • Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets., • Mid-term Upsell Drive: Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals., • Value-driven Expansion: Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership., • Maintain senior stakeholder champions in each of your accounts, • Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies., • Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavors., • Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organizations., • Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment., • Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans, • Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience., • Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk., • 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space., • Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives., • Relationship builder - you’re a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required., • Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these., • Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations., • Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilizing a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs., • Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds), • Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. The salary range for this role is $150,000 to $170,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job DescriptionCustomer Experience & Property Engagement ManagerFull-Time | Field-Based | New York City | Natural WirelessPosition Summary:Natural Wireless, a leading provider of building-wide high-speed Internet service, is seeking a proactive and personable Customer Experience & Property Engagement Manager to serve as the face of our company across a portfolio of high-rise residential buildings. This position is ideal for someone who excels in relationship management, enjoys engaging with diverse communities, and is passionate about delivering exceptional service experiences. In this role, you will maintain strong relationships with property managers, ensure ongoing visibility of Natural Wireless to residents, and support service adoption through on-site engagement and outreach.Key Responsibilities: • Act as the primary point of contact between Natural Wireless and property managers and building staff., • Visit assigned residential buildings regularly to maintain strong relationships and ensure resident satisfaction., • Educate property staff about Natural Wireless’ services, benefits, and value proposition., • Coordinate and execute on-site promotional efforts including lobby hours and resident events., • Develop tailored outreach strategies to maximize awareness and sign-ups within each building., • Track resident feedback, building-specific issues, and opportunities to enhance service delivery., • Collaborate with internal teams to address buildings’ management inquiries and service concerns., • Maintain detailed records of visits, events, and engagement metrics using Pipeline CRM., • Participate monthly team meetings at the South Hackensack, NJ headquarters and contribute to ongoing improvement initiatives.Qualifications:, • Excellent interpersonal, communication, and customer service skills., • Professional demeanor with the ability to engage with residents, leasing staff, and property management teams., • Highly organized and self-motivated with a strong attention to detail., • Experience in property management, residential services, hospitality, or customer engagement is a plus., • Familiarity with CRM systems (e.g., Pipeline CRM), Google Workspace, and Microsoft Office., • Ability to travel daily throughout NYC and occasionally attend evening/weekend events., • Able to lift up to 25 lbs for marketing displays or event materials.What We Offer:, • Competitive salary and comprehensive benefits package., • A dynamic, field-based role with flexibility and independence., • The opportunity to play a key part in expanding next-generation Internet services in NYC. YurnJq2tMS

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is July and August 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer adoption, ensure value realization, and lead renewal and upsell conversations for our AI Security platform. This role requires a unique blend of deep technical understanding—across AI/ML, security architecture, and integrations—with strong commercial acumen negotiating renewals and identifying expansion opportunities. You will partner with security, IT, and compliance teams as they deploy AI safely, while also collaborating with procurement, finance, and executive stakeholders to secure long-term business growth. Key Responsibilities • Own and manage a portfolio of enterprise customers, ensuring strong adoption, measurable outcomes, and long-term retention., • Build customer success plans, define and track KPIs, and guide customers in implementing AI security best practices (model risk monitoring, prompt security, governance workflows, etc.)., • Lead regular business reviews (QBRs/EBRs) with both technical and executive audiences., • Serve as a technical advisor on AI security architecture, including integrations with CASB, DLP, SIEM, SASE, model gateways, and LLM application workflows., • Support customer onboarding and deployment by providing hands-on guidance, troubleshooting, and adoption enablement., • Translate complex technical requirements into actionable tasks for customers and internal teams., • Own the full renewal lifecycle—forecasting, preparing commercial proposals, negotiating pricing/terms, and closing renewals., • Identify expansion opportunities across products, modules, consumption tiers, or additional use cases., • Partner with Sales to execute upsell strategies based on customer maturity, increased usage, or new AI risk requirements., • Provide customer feedback to Product and Engineering to influence roadmap priorities., • Work closely with Professional Services to ensure smooth implementation and timely delivery., • Deliver workshops, onboarding sessions, and executive briefings on AI threat models, safe LLM adoption, and governance frameworks., • 5+ years in Customer Success, Technical Account Management, or Sales Engineering within cybersecurity, cloud security, and AI/ML platforms., • Strong technical background—experience with security architectures, API gateways, cloud platforms, data protection, or AI/LLM workflows., • Demonstrated commercial experience handling renewals, negotiating contracts, and driving upsells., • Ability to confidently speak with both deeply technical teams and procurement/executive stakeholders., • Strong project management, communication, and executive presentation skills., • Familiarity with AI governance, prompt hardening, model evals, or red-teaming methods., • Experience supporting SASE/SSE, CASB, or SaaS security products., • Startup or early-stage scaling experience. #LI-MR1

Job Description JOB SUMMARY A registered professional nurse is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services as case finding, health teaching, and health counseling; nurses provide interventions supportive to or restorative of life and well-being; and execute medical regimens prescribed by a physician, dentist or other licensed health care provider. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. · Participates in the pre-admission evaluation study and plan; the evaluation study, program design and placement of the resident at the time of admission to the SUD’s clinic; the periodic reevaluation of the type, extent and quality of services and programming; and the development of discharge plans and referral to appropriate community resources · Based on a comprehensive review of the client's overall condition, prepares, continually reviews and evaluates plans of nursing intervention to ensure that such interventions are consistent with the client's comprehensive treatment plan. Ensures, plans of nursing intervention include consideration of the client's cultural and ethnic background, customs, needs, beliefs, and primary language. · Develop treatment plans, in conjunction with the Interdisciplinary Team, consisting of an evaluation of the nursing needed and selection of nursing procedures and practices, which will best serve the clients' health care needs. · Develops, nursing assessment to reflect holistic needs of each client with consideration of his/her psychological, physiological, social, ethnic, cultural, educational and spiritual strengths and needs. · Oversees the direct implementation of nursing care to ensure that it is carried out in accordance with the plan of nursing intervention, and overall treatment/service plan, and to ascertain if the needs of the client require modification of the plan. · Coordinates nursing care activities with other professional disciplines to ensure that the nursing plan is consistent with and integrated with the total treatment/service plan and SUD Assessments · Participates at team meetings and provides nursing input on the development and implementation of treatment/service plans. · Conduct in-service training with regard to personal hygiene, medication administration, family life and sex education. Supervise medication administration practicums and sign off on medication administration monthly. · Control communicable diseases and infections through: identification and assessment, reporting to medical authorities, and implementation of appropriate protective and preventive measures. · Record on the clients' medical records nursing observations and action taken, such as nursing care given, medications and treatments given, reactions to treatments, tests, the intake and output of fluids and solids and the resident's vital signs. Record nursing needs of clients. · Modify the nursing plan, in terms of the clients' daily needs, at least annually for adults in accordance with developmental and medical changes. · Be available for on-call duty. · Work with all consulting and/or contracted medical service providers to in-sure appropriateness of service & to insure that recommended treatments are appropriate and are carried out, integrated and documented into the treatment plan. · Ensure that the inventory standards for medicines, solutions, supplies and equipment are maintained to meet nursing care needs. · Account for the issuance of controlled drugs and narcotics and inventories of these drugs. · Ensures client protection from health hazards such as transmission of infectious organisms, isolation of infected clients and use of properly sterilized equipment when its use is necessary. · Provide appropriate information to the client and family about such areas as sustaining and preventive health care, personal hygiene, methods of family or self-treatments, self-medication and possible side effects of medications. · Serve as liaison, client's interpreter with outside health services providers and escort clients to services as needed. · Train designated staff, by way of demonstrations and written and oral instructions, in the performance of select nursing techniques and the use of nursing equipment, and client specific condition trainings. · Provides health education/teaching for clients and their families. · Participates in risk management and quality assurance concerning health related issues. · Provides emergency care and crisis intervention · Accesses medications and observes and records effects and side effects. · Participates in professional activities to improve personal skills and knowledge. · Provides Nurse Vacation coverage, phone availability during workday hours, and a minimum of one site visit at covering site, for Nurse Responsibility review and weekly reporting. · Integrated Services Nursing Triage Service - After Hours, Weekends, and Holiday’s (5pm – 9am) – On a pre-determined rotation, across all Division Nurses · Performs other related duties as assigned. Additional responsibilities of the Residential Nurse in the Integrated Division · Follow up on all Medical Doctor recommendations following every appointment · Ensure follow up on all medication changes, making sure the order has been sent to the pharmacy, Medication Administration Review has been updated, medication change log updates, bright colored posting of information has been placed and the information transcribed in the AMAP communication log · Conducting weekly medical meetings (to occur every Wednesday) · Review all consults and ensuring compliance with all recommendations · Ensure the updating of the Appointment Tracking Log as it is an Integrated Division System · Complete SUD Nurse Progress Note and filing all consults once the progress note has been written · Review and edit MARS Monthly upon delivery · Schedule and conduct all recertification pouring’s · Ensure all medication supplies of each consumer is present and labeled according to doctors’ orders · Ensure the consumer’s Medication Administration Review is updates according with all medication changes, neatly organized with formularies and doctor’s order attached · At least once per week, conduct a full 100% audit of all clients’ medication and document results on the Integrated Division Medication Regimen Review Checklist. Follow up on any discrepancies immediately. · Ensuring an adequate refill supply at all times by logging into refill alert and communicating with the pharmacy and medical doctor as necessary · Team members include: Manager, Assistant manager, QIDP, Medical Specialist, Senior Vice President, Director of Nursing, Director of Food and Nutrition and Consulting Dietician 6. Conduct trainings according to Part 822, SUD clinic regulations for staff and clients ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Knowledge of professional nursing concepts, principles and practices. · Knowledge of concepts and principles from the biological sciences that is supportive of nursing practice · Knowledge of concepts and principles of health promotion and disease prevention. · Knowledge of abnormal signs and symptoms relating to physical and mental illness, as well as indicators of wellness · Knowledge of medications and drugs, common dosages, their psychological, physical and physiological effects and possible adverse reactions. · Knowledge of emergency treatments and interventions. · Knowledge of teaching and consulting techniques. · Knowledge of the Agency's routines, procedures and policies. · Knowledge of cultural, ethnic, and linguistic needs of clients relating to cultural competence. · Ability to recognize changes in signs and symptoms that warrant the immediate action of a physician. · Ability to develop, evaluate, implement and modify a plan of nursing intervention to meet the needs of individual clients. · Ability to secure the cooperation of and work effectively with others. Ability to prepare accurate and timely reports. · Demonstrated commitment of the value of diversity, equity and inclusion. QUALIFICATIONS AND EXPERIENCE New York State License and current registration to practice as a registered professional nurse prefer at least one-year post RN licensure clinical nursing experience working with individuals with developmental/intellectual disabilities. #ICLRN

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly Job Description The Office Services Associate position is responsible for providing general clerical office support (copy and finishing, delivery, supply management and intake functions) at a client site. Pay: $18.50 Shift: Monday to Friday, 3PM – 12 AM Job duties (* denotes an “essential function”) * *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. * • Assist the team in completing large jobs i.e. large numbers of reprographics requests, or high volumes of incoming/ outgoing mail packages *Ensure team provides outstanding service to client, while building strong customer relationships. * *Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. * *Produce required reports on schedule. * *Provide job intake services as prescribed by manager. * *Read, interpret and understand all print request emails and forms. * *Communicate with manager and client on job or deadline issues. * *Direct Quality Assurance process to maintain efficient workflow and assure client satisfaction. * *Monitor work flow to ensure jobs are completed efficiently, accurately and within deadlines. * *Assess incoming requests selecting the best equipment and resources for successful completion, and load copiers with paper and toner as needed. * *Make sure that team is following standard operating procedures at all times. * *Train new employees on policies and procedures. * *Handle sensitive and/or confidential documents and information. * *Maintain all logs and reporting documentation as required. * *Additional duties as required by client and manager, including but not limited to Financial data entry of expenses. * *Must be able to lift up to 50 lbs. on a regular basis. Qualifications Job qualifications * High school diploma or equivalent experience. * Preferred one year office service office services experience preferably in a legal, banking or large corporate environment. * Skilled in directing workflow. * Skilled in the use of computers, software and/or digital reprographics equipment. * Familiar with mail and reprographics procedures * Ability to handle sensitive and/or confidential documents and information. * Ability to make independent decisions and use problem-solving skills. * Capable of demonstrating exemplary work ethics and professionalism at all times. * Ability to work in a fast-paced team environment. * Attention to detail with emphasis on accuracy and quality. * Ability to prioritize work to balance multiple projects and deadlines. * Ability to cultivate and maintain effective working relationships with client, team members, manager and others through excellent verbal and written communication skills. * Exceptional customer service skills. * Intermediate computer skills required. * Must have good organizational skills. * Professional telephone demeanor. In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing. #GOC #LI-0925 #li-onsite All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced part-time Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Hell's Kitchen area of Manhattan. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care), • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff, • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Must have a master’s degree in Social Work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation, 10 sick days, 3 personal days, and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. HOURS: 17 hours /week HOURLY WAGE: $38.46 an hour

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in office requirement - hybrid 2 days a week in FIRST NY office) What You Would Get To Do: We're seeking a detail-oriented and commercially minded Commercial Operations Manager to help drive the financial and operational success to assigned accounts or teams. In this role, you'll turn commercial strategy into clear processes and insights, equipping delivery teams with accurate reporting, guidance, and operational frameworks that support profitability and scope alignment. This role will collaborate closely with Finance, Data & Analytics, and Account Directors to ensure compliance, maintain service-based pricing structures, and identify risks or opportunities. This is an ideal role for someone with strong financial acumen, a data-driven mindset, and the ability to connect day-to-day delivery with big-picture business goals. Your Contributions Commercial Advisory • Maintain accurate reporting for the dedicated account(s), including utilization, margin analysis, hours charged vs forecast, and resource allocations., • Conduct variance analysis, monitor utilization trends, and provide actionable recommendations., • Advise on resourcing, scope design, and pricing strategies to meet margin, utilization, and forecast targets; interpret operational data to flag risks such as scope creep, overutilization, and under-billing; and recommend guardrails to mitigate co-employment and other operational risks., • Identify potential risks to commercial performance and recommend mitigation strategies., • Assist in tracking commercial KPIs such as forecast vs. actual hours, delivery profitability, and adherence to rate cards providing analysis and recommendations., • Participate in staffing and resource planning discussions, ensuring alignment with commercial objectives and capacity models., • Support delivery teams in applying rate cards, time tracking standards, and project classification guidelines., • Partner with Client Finance to align billing and revenue processes with account requirements., • Partner with account and FIRST Leadership and Client Services, ensuring real-time visibility into capacity, scope changes, and potential commercial impact., • Coach delivery managers on commercial best practices, time tracking discipline, and scope management., • Facilitate delivery team training workshops ensuring clarity on time tracking procedures and standards., • Communicate guidelines, deadlines, and expectations clearly, effectively, and consistently to ensure team alignment and accountability for service based pricing., • Ensure the team is operating according to established rules, standard operating procedures (SOPs), and rules of engagement to maximize revenue and project success., • Assist with tracking and reporting year-over-year (YOY) comparisons for utilization increase, hours charged, and profitability metrics to measure progress., • Minimum of 10+ years of experience in commercial operations, finance, or business operations (agency, consulting, or professional services preferred), • Bachelor's Degree preferred, • Strong financial acumen including forecasting, variance analysis, and pricing strategy, • Understanding of event planning and operational workflows is highly desirable, • Proficient in Microsoft Office and capable of quickly adapting to new systems and tools., • Advanced Excel skills (pivot tables, VLOOKUP, financial modeling); BI tools experience preferred, • Excellent written and verbal communication skills, with ability to engage senior stakeholders, • Highly collaborative, adaptable, and able to navigate a matrixed environment, • Strong analytical and problem-solving skills, translating complex data into actionable insights, • High degree of organization, prioritization, and time management skills, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Resource Innovations is seeking an Outreach Manager to join our growing team in New Jersey. As an Outreach Manager, you will work in a dynamic environment supporting the implementation of residential multifamily energy efficiency programs. The Outreach Manager plays a key role by building partnerships and collaborating with local partners, coordinating, and managing field operations and ensuring program goal attainment with partners and the internal program team. The Outreach Manager will engage with program subcontractor partners and utility clients to present, plan and adapt program delivery through strategic collaboration based on best practices and understanding dynamic market conditions. Working with program partners, this position will establish relationships with property ownership and management groups, relevant trade organizations and market partners to ensure a stable pipeline of energy efficiency projects. The Outreach Manager must be able to motivate and lead a team of outreach professionals to ensure program goals are achieved. Additionally, the Outreach Manager must collaborate strategically with all partners in a rapidly changing environment to provide recommendations, strategies, and solutions to effectively redirect the team or project approach in response to evolving program directives. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Develops, manages, and fosters partnerships with multifamily property managers, property owners, stakeholders, subcontractors, and other industry affiliates., • Responsible for lead generation into the multifamily program based on program guidelines, while making referrals to other programs when necessary., • Develops and executes short- and long-term outreach and collaboration plans to effectively execute the program delivery strategy and support the achievement of program goals., • Monitors program participation and forecasts in a production, goal-oriented environment., • Interprets program guidelines and incentive participation pathways and provides ongoing support to contractors and contractors, including guidance on local building regulations, as well as opportunities for maintenance staff to pursue building operator certification trainings., • Leads ad hoc meetings/calls with the internal team, partners, and the utility clients on subjects relating to production planning, outreach activities, successes, challenges, and requests for additional support., • Delivers presentations and communicates program offerings while tailoring messaging to a variety of stakeholders., • Other duties as assigned. Requirements • A bachelor’s degree and minimum of 7 years’ experience in energy-efficiency outreach or sales, multifamily program experience is preferred., • Previous management experience leading outreach professionals., • Proven multifamily success in engaging multifamily property owners, property management, service providers and contractors., • Ability to take full responsibility for projects from inception to close., • Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines., • Proficient skills with Microsoft Office Suite, CRM tools., • Technical acumen regarding multifamily building science principles and technologies., • Excellent communication, organization, and project management skills., • Client centered and customer service focused., • Ability and experience in short and long-range planning and strategy., • Detail oriented with the ability to multi-task and self-direct your work., • Positive, action-oriented attitude showing initiative and creativity., • Exceptional problem-solving skills. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $72,000-$110,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Job Description Program Summary The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program in residences located in the greater New York, as well as in Foster Homes in our Transitional Foster Care Program. In all programs, we provide therapeutic and educational services and other supports that youth need to achieve success through an array of strength-based and targeted interventions as well as link them with family members and/or other sponsors in the United States so they can move forward with their lives and thrive. Position Overview: The Manager of Clinical Services reports to the VP of Clinical, Case Management and Educational Services and is responsible to Oversee the Clinical Services of the program to ensure compliance in all ORR policies, procedures and reunification expectations always incorporating best practices of effectiveness and quality. What You’ll Do • . Ensure that the Clinical program is being run in accordance with all regulations as outlined by ORR and in a manner that is consistent with the organization’s mission and values., • Demonstrate the use of all TCI and other intervention techniques., • Track any trends related to barriers for prompt releases and create action plans to mitigate them to decrease the length of stay, while maintaining the safety of all UC, • In collaboration with the Assistant Director of Clinical Services, create and regularly update a service provider binder for mental health services that all children can access in the community, • Submit the weekly and monthly reports to the Vice-President of CL/CM & Education Services as well as to ORR as requested, • Complete and monitor a Clinical Grid tracking system for compliance in all related areas, as mandated by ORR and as delineated as best practices program., • Facilitate monthly meetings within the clinical unit., • Monitor the ongoing facilitation of the Treatment Team Meeting held for each child with high-risk behavior as well as Mental Health needs, and ensure a well-rounded plan is designed for each child and communicated to the entire team, • Revamp and evaluate as needed the existent clinical assessments and tools to assess specific needs of the children, • Ensure the ongoing implementation of PROMISE in the clinical and case management program, and support and facilitate the implementation across the entire program., • Work in collaboration with the Operational Compliance Manager as well as with the PSA Compliance Manager of the program, • Staffing / Administration, • Directly supervises the Assistant Director of Clinical Services by providing support and engaging them in a process that requires team process to solve problems effectively, address their teams positively and proactively, and reaching program expectations and goals., • In conjunction with Human Resources and the Management Team, assist in the selection, interview and hiring of staff in the program., • Monitor progress of staff through performance evaluations. Assist supervisees in developing improvement plans and ensure training compliance., • Create opportunities for professional development for the clinical team, by running MH training, searching for new opportunities for training, and encouraging clinical group discussions for kids with MH and behavioral needs. Ensure that the clinical team follows all ORR mandated training., • Ensure that weekend coverage and extended hours of Clinical team are consistently met, • Join the weekly staffing run by the GDIT team, and the Clinical and Case Management Team, • Monitor that the weekly grid is accurately, thoroughly completed and sent on a timely manner to GDIT and ORR on a weekly basis by the Assistant Director of Case Management and Clinical Services., • Professional Practice, • Join different committees or groups within the organization., • Participate as an active member of the Incident Review Committee and all other program related committees, • Create linkages and partnership with community service providers in areas related to the clinician practices, • Develop and execute training related to the practice of the clinical unit, as well as all ORR mandated training., • Track compliance with all clinical related services, • Maintain collaborative relationships with team members, other staff, parents, and non-agency personnel., • Communicate regularly with others, both orally and in writing. This includes providing any necessary reports to be used for child conferences or evaluations., • Become knowledgeable of all UC Program policies and procedures; modeling, training and actively supervising the use of each., • Ensure all necessary documentation is completed by established deadlines., • Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Your Qualifications • A master’s degree or equivalent in a Human Services or related field or bachelor’s degree plus 5 years’ experience in child welfare administration. Bachelor’s degree required. Master’s degree preferred. MH Licensed preferred., • Minimum 5 years of experience in programming, • Direct service delivery experience, • TF-CBT experience a plus., • Experience working with traumatized/exploited children and children with challenging behaviors, • Excellent organizational/communication skills., • Ability to establish and maintain working relationships with staff, community groups, the courts, other agencies, and the general public., • Excellent writing and communication skills, • Proficient in Microsoft Office suite, • Bi-lingual (Spanish/English) is a must-, • Possession of a valid vehicle operator’s license and clean driving record- preferred Supervisory Responsibility No Work Environment: Field Position Type/Expected Hours of Work: Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 5 days or more per week., • Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service. About the role: We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world’s most sought-after restaurants and uncovering hidden gastronomic gems. You’ll work closely with our global network of hospitality partners to deliver exceptional dining experiences—from Michelin-starred establishments to exclusive chef’s tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations. Success in this role means: -Delivering outstanding customer service and personalized recommendations. -Staying ahead of dining trends, seasonal menus, and industry developments. -Collaborating with internal teams and preferred suppliers to meet departmental goals. -Maintaining a sharp eye on competitor offerings and exclusive member privileges. -Thriving in a fast-paced environment where precision and timeliness are key. If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine. Key responsibitilies: • Manage reservation requests for domestic and international restaurants, • Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service., • Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent)., • Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses., • Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members., • Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support., • Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations., • Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle., • Maintain expert-level understanding of Ten’s U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences., • Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry., • Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten’s profile and industry relationships, showcasing your dedication to the world of dining., • Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency., • Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes. Requirements • Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape—especially NYC’s top-tier venues (e.g., Carbone, Tatiana, The Polo Bar)., • Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners., • Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction., • Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations., • Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management., • Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms)., • Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager., • Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs., • Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Additional qualifications • A passion for working in a business that places members and customer service at their core as well as commercial success., • A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences, • Excellent English language skills, both written and spoken and any second language is always an advantage. Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Account Management. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description The IDBAccess Customer Service Specialist is tasked with assisting clients during the onboarding process, providing technical and training support for treasury services, and offering online banking support. • Takes charge of client onboarding for Treasury Solutions and Banking products, collaborating with Treasury Management Sales and internal business markets. This involves pre-filling paperwork, scheduling and conducting client training, ensuring post-setup follow-up for satisfactory client experience., • Establishes robust partnerships and open communication with the business, operations, IT, and client service teams to effectively manage client onboarding, technical support, service/product upgrades, and hand-offs., • Engages with internal business units to ensure timely delivery of necessary documentation for a smooth service launch., • Collaborates and liaises with vendors as it relates to client onboarding, trouble shooting, application performance and business needs., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Cultivates strong relationships with new customers to ensure successful new account setup, service launches and key influencer for continued client retention., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help build high-touch brand., • Self-Starter that consistently approach their tasks with integrity, accountability, consider client and bank reputational risk, follow compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, training, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc.Qualifications, • 3+ years of relevant experience in the treasury products and financial industry with strong client service orientation., • Knowledge of regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $72,000 - $81,500 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job DescriptionSalary: $90,000-$110,000 The Cabrio Client Manager is the high touch client expert who is responsible for overseeing, managing and providing white glove service to a roster of non-profit clients. From development and event strategy to marketing direction and feedback, they act as the representative of the Cabrio Group in all client relation matters, while calling on cross functional support (event coordination, graphic design, and other shared services) as needed. The client manager will build strong trusted relationships and effectively manage their portfolio of clients. To learn move visit Cabriogroup.co Key Responsibilities In partnership with CEO, accountable for oversight of full client strategy and execution processes, to ensure the highest standards are met. • Client Relationship Management and Strategy Development, • Onboard new clients build strong relationships, understanding their organizational DNA and goals, • Craft an aspirational annual roadmap and individual client strategies to maximize the success of the organization. This might be a combination or events, marketing and collateral, and building of infrastructure within the organization, • Prepare high-level state-of-the-business reports, sharing insights with leadership and clients., • Attend key meetings and meet with client partners., • Identify challenges and proactively bring innovative solutions to leadership and client., • Event Planning with Cross Functional Support, • Identify partners who can deliver on event and development needs to match client strategy- leaning on shared services team as needed for support in implementation, • Work with shared services lead and team to follow processes and maintain project plans to ensure quality of services and delivery of results are maintained., • Attend events for your client organizations, traveling as needed (primarily to Brooklyn, NY or Deal, NJ), • Creative and Marketing, • Add input to and oversee the creation and maintenance of creative assets, including donor books and development presentations and event marketing materials. (With support from Shared services team), • Coordinate and align PR and marketing efforts with clients, reviewing and approving campaigns and materials to ensure they align with the organizations style, guide and messaging., • Create innovative ways to reach the clients donor base and supporters, • Research and Analysis, • Conduct regular research in key areas of nonprofit and event management and best practices as part of company growth strategy, • Research and brainstorm new categories and new opportunities appropriate for organizations, • Partner with CEO on identifying potential partner organizations and building pitches to win the business., • Support sales activities as needed. Qualifications & Requirements • Bachelors Degree, • 5+ years in account or client management- non profit experience preferred, but not required, • Focus on relationship building and nurturing plus creative problem solving, • Demonstrated ability to think creatively and strategically, • Excellent presentation skills and communication skills, • Excellent relationship building skills, • Strong understanding of client and relationship and processes, • Ability to develop and execute effective organizational plans and strategies Travel and Office Requirements Please note that during the Spring and Summer, there are many client events beyond traditional working hours. These events primarily take place in Deal, NJ or Brooklyn, NY. The client manager is expected to be present at events for their clients. Travel and hotel arrangements will be made to allow for attendance at these events, and adjustments to work schedules will also be made. We are currently in a hybrid work schedule where we are in the office Mondays- Wednesdays each week and remote Thursdays and Fridays. Our office is located in Flatiron District NYC. Over the summer a satellite office will be open in Deal, NJ and employees can choose to work from this office or the NYC office.

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service. About the role: As a Lifestyle Manager – Travel Specialist, you will deliver exceptional, personalized service to our high-profile members and clients, researching the best travel options available, providing accurate quotations, and completing bookings with precision and care. You will combine your deep expertise in travel bookings and global destinations with a passion for delivering flawless, high-quality experiences that meet the standards expected by an elite clientele. This role requires advanced knowledge of GDS systems (preferably Amadeus), airline booking rules, and hotel reservations, as well as the ability to manage complex itineraries, including round trips, multi-city journeys, and open-jaw routes. A commitment to accuracy and service excellence is essential to succeed in this position. Requirements KEY RESPONSIBILITIES • Serving our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience., • Ensuring you stay on member calls for the duration of the call before leaving for break. Calls can be 5 mins to 2 hours., • Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member., • Provide end-to-end travel management services, including flight, hotel, and ground transportation bookings., • Use Amadeus GDS (or similar systems) to quote, reserve, issue, and modify flight tickets accurately., • Prepare and manage multi-segment, round-trip, and open-jaw itineraries for both leisure and business travellers., • Offer expert advice on airline alliances, frequent flyer programs, fare rules, and best routing options., • Coordinate with internal teams and external suppliers to ensure smooth travel experiences., • Deliver a high-touch service with discretion, empathy, and attention to detail., • Manage time-sensitive requests and prioritize multiple clients needs efficiently., • To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them, • Provide quotes via our CRM system by email for the members, • Follow up with the members to see if they are ready for their adventure and answer any questions they may have, • To always act in the best interest of the member, ensuring their needs are met, • To fulfill requests in the most resourceful and intelligent way while following best practices, • Handle all member payments (if applicable) and arrange supplier payment through our finance team when required., • Meet monthly KPI’s on Sales, NPS and Efficiency., • Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs., • Be flexible and adaptable to a change of priorities and complete requests within the given timeframe, • The role may require some evening and weekend shifts SKILLS AND EXPERIENCE • Minimum 1-2 years of experience in travel, concierge, or lifestyle management services., • Proven experience using Amadeus to quote and book flights and hotels; advanced knowledge of the system is a plus., • Understanding of airline fare structures and ticketing, including additional services such as extra baggage and wheelchair assistance; knowledge of reissues and refund processes is a plus., • Knowledge of hotel rate types, loyalty programs, and preferred partner programs., • Excellent written and verbal communication skills in English (other languages are an advantage)., • High attention to detail and commitment to accuracy., • Ability to work in a fast-paced, service-oriented environment., • Strong organizational skills and ability to navigate and work efficiently across multiple systems and tools simultaneously., • Flexible schedule, including occasional weekends or holidays depending on company needs. Additional qualifications • A passion for working in a business that places members and customer service at their core as well as commercial success., • A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences, • Excellent English language skills, both written and spoken and any second language is always an advantage., • Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Benefits Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job DescriptionAre you ready to revolutionize the advertising industry? At Cognitiv, we are not just another AdTech company—we are industry trailblazers redefining media buying with our Deep Learning Advertising Platform. Since 2015, we have harnessed the power of cutting-edge deep learning technology and data science to transform how brands connect with their customers. Our mission? To bring intelligence to advertising and deliver unparalleled precision, relevance, and impact at scale. With our innovative platform, advertisers enjoy unprecedented flexibility—whether it is activating Dynamic Deals through their preferred DSP, leveraging our managed service DSP, or utilizing our industry-first ContextGPT product. As a part of Cognitiv, you will be at the forefront of AI-driven advertising solutions, driving change and achieving remarkable growth in a rapidly evolving industry.Now, we're growing! We're looking for an Associate Client Services Manager to join our growing Client Success team in New York. This is an entry-level role designed for someone who's eager to break into AdTech and learn how to deliver world-class client support. You'll work closely with our senior CS team members to understand how Cognitiv plans, activates, and optimizes campaigns across our deep learning DSP. For the first few months, you'll support day-to-day client operations, reporting, and campaign setup while shadowing seasoned CS Managers. Over time, you'll grow into owning your own client relationships and driving impact across multiple verticals. What You'll Do • Support client success and campaign delivery. Assist senior CS Managers with campaign setup, pacing, optimization, and reporting. Learn how to translate complex performance data and technical concepts into clear, actionable client insights., • Collaborate and learn. Partner with internal teams across Sales, Insights, and Campaign Strategy to ensure flawless execution and a great client experience. You'll also have a dotted line to a senior mentor (Natalie) who will help guide your ramp-up., • Curious, driven, and eager to learn. You're excited by the AdTech space and motivated to understand how programmatic advertising works from the ground up. You ask thoughtful questions and enjoy solving problems in a fast-paced, collaborative environment., • Client-focused communicator. You can take complex ideas and make them simple for clients. You're organized, detail-oriented, and comfortable juggling multiple priorities while keeping quality high., • Medical, dental & vision coverage (some plans 100% employer-paid), • 12 weeks paid parental leave, • Unlimited PTO + Work-From-Anywhere August, • Career development with clear advancement paths, • Equity for all employees, • Hybrid work model & daily team lunch, • Health & wellness stipend + cell phone reimbursement, • 401(k) with employer match, • Parking (CA & WA offices) & pre-tax commuter benefits, • Employee Assistance Program, • Comprehensive onboarding (Cognitiv University), • …and more!What You'll Find at Cognitiv, • Festiv – We make work fun with cross-team games, events, and creative team bonding., • Responsiv – You'll be close to clients and leadership, influencing real outcomes., • Inclusiv – Diversity and individuality are celebrated across all levels., • Inventiv – We reward curiosity and embrace bold ideas., • Transformativ – We support your growth with training, mentorship, and flexibility., • Collaborativ – We operate across coasts, connected by purpose and teamwork.Cognitiv is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all.

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Interest or experience in the business side of life sciences, public health, healthcare consulting, pharma, or healthcare related industries, • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Company Equity at manager level, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus, • Health, dental, vision insurance + 401K, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Print & Document Production • Operate digital print, copy, and scan equipment to produce high-quality legal documents., • Perform document finishing tasks such as binding, tabbing, collating, and labeling., • Ensure accuracy, version control, and proper formatting on all deliverables., • Monitor production queues and manage job priorities based on deadlines. Client-Facing Service & Support • Provide responsive, professional service to attorneys, paralegals, and staff., • Communicate job status and proactively manage expectations for delivery timelines., • Handle sensitive and confidential documents with discretion and professionalism. Mailroom & Delivery Operations • Process inbound and outbound mail, packages, and interoffice deliveries., • Coordinate with couriers and external vendors to ensure secure and timely handling., • Maintain logs and tracking systems for production and delivery requests. Facilities & Office Support • Assist with day-to-day operational needs such as office supply replenishment and print area upkeep., • Coordinate with building management or vendors as needed for maintenance or equipment issues., • Support workstation and office setups when required. Quality & Compliance • Adhere to firm standards for document security, confidentiality, and compliance., • Conduct regular equipment checks and report maintenance needs promptly., • Follow established procedures and contribute to continuous improvement initiatives. Qualifications • 2+ years of experience in print/production, reprographics, or legal document services (law firm experience preferred)., • Strong attention to detail and quality control., • Excellent communication and client service skills., • Ability to manage multiple priorities and meet strict deadlines., • Proficiency with digital print systems and production software., • Professional demeanor and discretion in handling confidential materials., • Ability to lift up to 30 lbs and stand for extended periods as needed. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$22 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Position: House Manager - Transitional Living Community Reports to: Program Director Work Location: East New York, Brooklyn; Located on 3rd floor with no elevator access Job Type: Full time 35 hours per week Available schedule: Nights Tuesday - Saturday: 4:00pm -12:00am) Salary Range: $36,000 - $36,000 Program Summary: BCS’s Transitional Living Community (TLC), a 30 bed section of the Brooklyn Women’s Shelter in East New York, Brooklyn, was established in 1989. TLC provides homeless, low-income, mentally ill women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients primarily from the assessment unit of the Brooklyn Women’s Shelter. Staff conduct comprehensive assessments to identify women with severe and persistent mental illness, many also having serious personal, social, medical and economic problems. A principle feature of the TLC program is the “milieu treatment” in which women are helped to practice the skills they will need to live successfully outside the shelter system, including pre-vocational preparation. POSITION SUMMARY: Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs . This includes program coverage and attend to individual client needs during scheduled shift including reception activities, answering phones and directing calls and assist all clients with self-administered medication. Serve as a role model to all stakeholders. Responsibilities: -Provide program coverage and attend to individual client needs during scheduled shift -Conduct reception activities, including answering phones and directing calls. • Report serious incident to TLC management and complete and incident report, • Ensure Client Adhere to COVID standards and requirements., • Assist with facilitating admissions as needed, • Facilitate pack outs for all client who curfew violates and prepare the area for a new intake, • Collect new clients’ demographics information in the evenings, • Other related tasks as assigned Qualifications: • Required: HIgh School Diploma or equivalent, • One year experience working with homeless and/or mentally disabled populations preferred., • F80 Preferred, • Previous experience working in residential direct care helpful., • Ability to maintain confidentiality and boundaries with clients, • Must undergo pre-employment screenings such as the Criminal Background Check required by DOHMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred