Service delivery manager jobs in Jersey City, New JerseyCreate job alerts

Overview Provides direct clinical services including assessment and treatment planning, supportive counseling and supportive therapy, advocacy and psychoeducation, and linkage to community agencies and services, as required. Provides coordination of services between the varying providers for clients/members with complex psychiatric, substance use, and/or co-morbid medical conditions. Ensures access and linkage to the full array of necessary physical and behavioral health services and other community-based services to address social determinants of health. Works under general supervision. The WeCARE Wellness Program, funded by the Human Resources Administration, provides coordinated care for clients with medical or behavioral health conditions who are temporarily unable to work. After a clinical assessment, eligible clients are assigned to a care manager who maintains a caseload of 70 clients and provides monthly follow-ups. Care managers connect clients to essential treatment providers and community resources to help stabilize their condition. The program includes support from wellness health coaches, who conduct outreach, facilitate workshops, and assist the care management team, as well as an operations team that ensures smooth program delivery. We also have Qualified Health professionals, such as licensed social workers, who complete clinical assessments and manage clients who need enhanced case management. Lastly, the leadership team consists of program coordinators, an operations supervisor, and the directors. The wellness plan typically lasts 90 days, with the option to extend as needed. At the end of the plan, medical documentation is reviewed by on-site physicians to determine whether the client can transition out of the program into a vocational rehabilitation service, requires an extension, or should be considered for Supplemental Security Income. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances., • Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation., • Provides supportive counseling and/or supportive therapy as well as ongoing mental health services. Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes., • Develops inventory of resources that meet the clients/members needs as identified in the assessment., • Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members., • Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary., • Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur., • Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills., • Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements., • Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge., • Participates in 24/7 on-call coverage schedule and performs on-call duties, as required., • Acts as liaison with other community agencies., • Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning., • Collects and reports data, as required while adhering to productivity standards., • Leads and participates in “Network Meetings” with client, client/ member’s personal support network and other team members using the Open Dialogue Model., • For Wellness WeCare Program Only:, • Clinical Assessments: Conducts biopsychosocial assessments and reassessments using approved tools., • SSA Disability Evaluation: Performs Social Security Administration sequential evaluation process for determining disabilities., • Document Review: Reviews medical and health-related documents and prior records., • Functional Capacity Determination: Identifies limitations and determines employability or vocational rehabilitation needs., • Coordination for Assessments: Works with physicians and evaluating clinicians for additional medical or mental health assessments., • Reporting: Prepares clinical assessment reports as required by HRA., • Motivational Interviewing: Uses techniques to gather complete information during assessments., • Compliance: Adheres to HRA policies and procedures; participates in team meetings to improve assessment processes. Licenses and Certifications: Valid NYS ID or NYS driver’s license may be required as determined by operational needs. License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist, Social Worker, Clinical Social Worker or related license in New York State required For Wellness WeCare Program Only: Licensed or certified health professional (LMSW, LCSW, LMHC, CRC, RN) required Education: Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree required Work Experience: Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs. Basic computer skills required Pay Range USD $66,300.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Assists Assessment Unit management in the day-to-day clinical operations of UAS assessments for VNS Health Plans. Ensures staff have the appropriate support to provide an efficient and effective enrollment process. This includes education, marketing, enrollment workflows, and administration of the enrollment process. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Provides input to Education team regarding gaps in educational materials used by the Assessment Unit to educate internal staff and external vendors regarding the types of customers appropriate for MLTC/MLTC MAP., • Assists Assessment Unit manager in the review/analysis of Quality Scorecard Outcomes; identifies potential trends., • Assesses effectiveness of Assessment Unit policies and procedures. Makes recommendations for improvements and oversees implementation of any changes., • Establishes positive working relationships with internal and external staff, referral sources, including but not limited to VNS Health programs, hospitals, physicians, medical groups, community service agencies, community leaders, healthcare professionals, etc. to assist in program expansion. Assists manager in revising comprehensive assessment tools to be used to evaluate protentional new members., • Provides supervisory visits to ensure that assessments meet the requirements for Community Based Long Term Care Services., • Audits staff documentation to ensure timeliness for submission of assessments so that enrollments can be processed., • Collaborates with manager to analyze and summarize monthly reports to identify current trends of assessment cancellation, deletions and disputes. Recommends strategies to address trends and ensure continued growth of the program., • Reviews and monitors processing of new referrals, development of treatment plans for new enrollees and the documentation of prescribed services to ensure all pre and post enrollment activities are in accordance with VNS Health Plans policy, regulatory requirements and quality standards., • Participates in the preparation of summary reports of enrollments, deletions, withdrawals, deferrals, CASA conversions, etc. required by HRA and DOH. Acts as a liaison between MLTC/MLTC MAP Plans, HRA and responds to requests for clarification or information regarding assessment documentation., • Participates in case conferences with Medicaid Eligibility Unit, Assessment Unit, Utilization Management, Grievance and Appeals, Vendors and Care Management to resolve concerns that may hinder the assessment from being promoted to enrollment., • Conducts marketing activities to potential new members, physicians and community resources designed to increase member participation., • Participates in the review of clinically complex cases to ensure potential new members receive appropriate services based on clinical guidelines, evidenced base practices and medical necessity. Reviews and submits required documents on clinically complex cases to Medical Director so that a review and timely decision is made., • Works with Medicaid Eligibility Unit to ensure all viable cases are scheduled timely., • Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance, and recommends hiring, promotions, salary actions and terminations as appropriate. Licenses and Certifications: Current license and registration to practice as a Registered Professional Nurse in New York State RequiredValid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational/regional needs. Education: Bachelor's Degree in Nursing from an approved program accredited by the National League of Nursing Required orBachelor's Degree in a health or human service field and two years of experience in Long Term Care environment or a combination of education, experience and/or training Required Work Experience: Minimum two years of experience in home care RequiredKnowledge of enrollment and delivery of care processes within a long-term care program, Medicare and Medicaid standards, and nursing needs of the elderly, chronically ill or disabled populations RequiredProficient with personal computers including MS Office applications Required Pay Range USD $93,400.00 - USD $116,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched 401k retirement saving program and opportunity for both pre- and post-tax contributions, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth, career advancement and CEU credits What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management. Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes. Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the home health aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management., • Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes., • Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the Home Health Aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management., • Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes., • Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the Home Health Aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Provides care management for clients in collaboration with the Wellness case management team consistent with WeCARE and the VNS Home Care policy and requirements of the Wellness Care Management program. Facilitates the coordination of services between the varying providers for clients with complex psychiatric and/or co-morbid medical conditions who are deemed to be temporarily unable to work. Ensures efficient and successful access and linkage to the full array of necessary physical and behavioral health services. Coordinates effective communication between all providers to the ultimate benefit of the patient. Works under close supervision. The WeCARE Wellness Program, funded by the Human Resources Administration, provides coordinated care for clients with medical or behavioral health conditions who are temporarily unable to work. After a clinical assessment, eligible clients are assigned to a care manager who maintains a caseload of 70 clients and provides monthly follow-ups. Care managers connect clients to essential treatment providers and community resources to help stabilize their condition. The program includes support from wellness health coaches, who conduct outreach, facilitate workshops, and assist the care management team, as well as an operations team that ensures smooth program delivery. We also have Qualified Health professionals, such as licensed social workers, who complete clinical assessments and manage clients who need enhanced case management. Lastly, the leadership team consists of program coordinators, an operations supervisor, and the directors. The wellness plan typically lasts 90 days, with the option to extend as needed. At the end of the plan, medical documentation is reviewed by on-site physicians to determine whether the client can transition out of the program into a vocational rehabilitation service, requires an extension, or should be considered for Supplemental Security Income. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched 401k retirement saving program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement and CEU credits What You Will Do • Reviews and utilizes completed medical and mental health assessments from the ResCARE clinical team when initiating the wellness plan for clients on the temporarily unable to work track. . Confirms acuity level of identified client and tailors services plan accordingly., • Develops and monitors wellness plan on behalf of clients with untreated or unstable medical and/or mental health conditions adversely affecting the level of employability. Coordinates and integrates a written, coordinated wellness plan in cooperation with the client the client’s family, and/or other providers serving the client., • Performs and maintains effective care management for a caseload of clients, as assigned, from wellness initiation to wellness completion. Meets with assigned clients to monitor progress and compliance with the wellness plan. Tracks/ monitors client progress and produces/maintains detailed, accurate and timely case notes. Reviews cases for completeness of documentation., • Develops inventory of resources that will meet the clients’ needs as identified in the assessment process. Becomes familiar with service providers in the community where the clients resides in order to mitigate barriers to wellness plan compliance such as transportation, childcare etc., • Provides linkage, coordination with, referral to and follow-up with appropriate ongoing service providers. Participates in meetings with service providers to coordinate service and follow up to ensure client’s compliance with and timely completion of the wellness plans and required documentation., • Works collaboratively with team members to provide outreach (Via Phone calls, Emails, Texts and Field visits) to clients who have failed to comply with the process of the initiated wellness plan and wellness care management services., • Provides information and assistance through advocacy and education to client/family on availability and eligibility of entitlements and community services. Assists with arranging escorts and transportation for clients to appropriate facilities/agencies, as necessary., • Participates in initial and ongoing trainings as necessary to maintain basic level of knowledge related to serious physical ailments as defined by HRA. Collaborates with the wellness health team to develop psycho-educational plans for client’s wellness plan process and medication compliance., • Maintains updated clients’ case records through the WeCARE wellness care management and HRA platforms, and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with the wellness care management policies/procedures, agency standards and regulatory requirements., • Participates and consults with team supervisor in case conferences, staff meetings, and discharge planning meetings to determine if client requires an alternate level of care or is appropriate for discharge. Education: Bachelor's Degree in a human services or related field required Master's Degree program in human services or related field preferred Work Experience: Minimum of two years of experience providing direct services to seriously mentally ill patients/clients required Effective oral/written/interpersonal communication skills required Bilingual skills preferred, and may be required as determined by operational needs. Basic computer skills required Pay Range USD $23.17 - USD $28.96 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. POSITION OVERVIEW The HARP Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or substance use disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that most case management activities will be performed in field via community and facilities outreach. 9:00 AM- 5:00 PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, • Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The HARP Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that most case management activities will be performed in field via community and facilities outreach. 9:00AM-5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart DiseasePharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Current valid unrestricted NY State License as LCSW, LMSW, LMHC Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Director/General Manager of Class Creator Description/Background: Pigeonhole Software - Class Creator (CC) is a proven web-based software solution that delivers automated class design and student wellbeing solutions to customers in more than 20 countries – but predominantly in Australia and the USA. Our tailor-made software automates manual tasks performed by teachers, freeing them to focus on improving school and student outcomes. Class Creator is the trusted solution of choice in over 1,500 schools around the world. Summary of the Position The Director/General Manager (DGM), Class Creator carries dual accountability of leading the CC business and carrying the responsibility for increasing revenue growth through new sales and upsell to existing clients in both established territory and breaking into new markets. CC has scaled rapidly in recent years, and the DGM will be expected to accelerate that growth in all target markets but particularly in the USA. As the most senior member and leader of the CC team, the role carries a broad remit across multiple core functions. The DGM will manage the core operations team based out of Australia which includes the development resources, (2) Developers + (2) offshore contractors, (1) Operations Coordinator, (1) AUS based Sales Representative and (1) Marketing Manager, as well as the US based team comprised of the (2) Customer Success Managers and the (2) Sales Representatives. The DGM will work closely with the AUS Finance team and AUS Marketing Director. The DGM manages various sales teams such as outsides sales, inside sales, channel sales or third party sales responsible for market penetration through campaigns that deliver incremental revenue from new and/or existing clients. Defines and communicates the sales process and the sales effectiveness drivers. Leads and fosters co-operation and collaboration with other functions within the business to maximize efficiency to provide an integrated response to clients' needs. Setting/Executing Strategy and Financial Results Create a vision for the CC Team, and to inspire and lead the broader organization to buy-in, work toward and achieve that vision. Design and execute pragmatic revenue growth plans across existing and new markets. Carry accountability for achieving allocated revenue growth targets across all assigned customer types and geographies. Manage individual performance against plans and report on performance to the leadership team at a team and individual level. Setting/Executing Sales and Marketing Strategy Develop and provide effective consultative sales support to new sales and client services team. Designs pricing models for licensing fees, annual fees, professional service fees, and value added services. Packages new products and services for cross sale to existing clients. Monitors revenue generation in order to secure delivery of financial objectives established in the annual budget. Secures invoicing and revenue recognition. Identifies, negotiates and secures potential business partnerships in order to enhance products and services to new and existing customers. Provides the oversight and control over all aspects of the sales process including qualification criteria and the allocation of leads and opportunities to sales Reps, solution design guidance and approval, content of final response, approval on final customer prices and all legal and commercial negotiation. Maintains accurate pipelines to ensure revenue forecasts are properly reported. Directs campaigns to drive market penetration. Sets the target client profile and metrics to be met by the sales team for the campaign. Approves campaign budget and agent activities and reviews results to determine further investment decisions into that market. Evaluates and assesses industry trends and specific strategies being implemented by key competitors. Works with product and other key internal stakeholders to create market competitive offerings and specific sales strategy to win business from the competition. Executing for Results Set and achieve clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results. Provides timely and accurate commercial reporting on business performance, and is capable of presenting and explaining data succinctly and clearly to a diverse range of senior stakeholders. Must be prepared to operate across geographies, including spending extended periods of time in-market both domestically (Australia) and internationally (USA, Canada and potentially other prospective international markets). Work collaboratively across all parts of CC and the broader regional Software business to drive team and organisational success. Minimum Skills and Experience Bachelors Degree from an accredited university and relevant experience in a related field is required Experience in lieu of a degree may be considered, which is typically a minimum 8-10 years in a related profession, including a minimum of 5-6 years' experience in a managerial position Excellent problem solving, troubleshooting, consultation and negotiation skills with the ability to engage with all stakeholder levels Proficient written and verbal communications along with excellent presentation skills, attention to detail, timelines and metrics. To perform this job successfully an individual should have experience with web-based systems and corporate tools such as Microsoft 365, Oracle, Salesforce, etc Preferred Qualifications Masters Degree in a related field Related field of study from an accredited university A recognized tertiary qualification in an appropriate discipline (preferably education). Prior 3-5+ years’ experience in a similar role. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ___.

Overview The Clinical Manager provides clinical leadership, oversight, and operational support within the Personal Care department. This role serves as a key clinical resource supporting authorization review, care coordination, documentation compliance, staff supervision, and patient escalation management across managed care, MLTC, private pay, and skilled cases. This leader partners closely with field staff, internal departments, payors, providers, and care managers to ensure safe, compliant, and timely delivery of services. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities Provide clinical guidance to the Authorization/Denials unit and resolve escalations. * Review Start of Care (SOC) and ongoing authorizations for accuracy and appropriateness. * Provide daily clinical triage support and participate in rotating weekend on-call coverage. * Supervise and support 3–6 full-time Registered Nurse Field Supervisors (RNFS) and per diem staff. * Lead onboarding, orientation, shadowing, and role-based training. * Provide ongoing supervision related to assessments, documentation, patient care, and regulatory compliance. * Review clinical documentation to ensure alignment across assessments, POCs, PPOCs, 485s, and visit notes. * Investigate documentation discrepancies and ensure timely resolution. * Monitor reports to identify gaps in Plans of Care and coordinate corrective action. * Partner with Quality Assurance on audits, chart reviews, and quality improvement initiatives. * Coordinate care with providers, payors, care managers, and internal teams. * Conduct member and caregiver outreach to resolve complaints, clinical concerns, and service issues. * Serve as a clinical escalation point for complex cases. * Provide ongoing clinical education to RNFS, field staff, and Home Health Aides. * Complete monthly RN education reporting and participate in case conferences and interviews. * Support payroll, PTO tracking, onboarding, and training logistics. * Oversee private pay and skilled case readiness, ensuring proper orders and coordination prior to service initiation. * Hybrid role: * 2 days required on-site in office * 3 days remote * Schedule subject to change Qualifications * Current NYS Registered Professional Nurse (RN) license required * Associate’s Degree in Nursing required; Bachelor’s Degree preferred * Minimum 3 years of professional nursing experience * Home care, case management, or supervisory experience preferred * Strong clinical judgment, leadership, and communication skills * Proficiency in HHAX and Microsoft Office * Ability to manage multiple priorities and clinical escalations Pay Range USD $93,400.00 - USD $116,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

ProKatchers is seeking a travel nurse RN Manager, Behavioral Health for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Behavioral Health, • Discipline: RN, • Start Date: 04/20/2026, • Duration: 13 weeks, • 37 hours per week, • Shift: 8 hours, days ProKatchers Job ID #37103335. Pay package is based on 8 hour shifts and 37 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Nurse Manager, Behavioral Health About ProKatchers Founded in 2016, ProKatchers Inc. is a JCC-certified organization and a recognized leader in healthcare staffing. Named one of the Fastest Growing Healthcare Staffing Firms by Staffing Industry Analysts (SIA) for 2023–2024, we are proud to be among the top-rated companies in our industry. At ProKatchers, we offer both short- and long-term contracts, as well as travel opportunities for licensed and experienced healthcare professionals across the United States. We are committed to providing industry-leading benefits and personalized career support. We understand that finding the right fit is about more than just a job—it’s about aligning your career with your lifestyle. That’s why our dedicated team of career specialists takes the time to get to know you and match you with assignments that meet your goals and aspirations. ProKatchers has also been recognized by SIA as one of the Best Staffing Firms to Work For—a testament to our employee-first approach. We specialize in placing clinical and allied health professionals in a wide range of healthcare settings, including acute care hospitals, skilled nursing facilities, long-term care centres, rehabilitation facilities, behavioural health canters, home and community health programs, urgent care clinics, and more.

One Brooklyn Health System is seeking a travel nurse RN Manager, Behavioral Health for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Behavioral Health, • Discipline: RN, • Duration: 13 weeks, • 37 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Direct Source by RightSourcing offers clinical contract opportunities across the One Brooklyn Health system that align well with those who are looking for career flexibility and growth. To learn more and find a position that aligns with your interests, join the Direct Source talent network managed by RightSourcing. Job Summary: The Nurse Manager is responsible for the daily operation and clinical supervision of the staff in the Department of Nursing. This person is clinically and administratively responsible for the day-to-day oversight of all activities within the Inpatient Service in collaboration with the Director to ensure the delivery of quality patient care that is consistent with regulatory agency standards and evidence-based approaches to clinical management. Essential Duties: -Establishes and maintains positive relationships with patients, visitors, and other employees. -Interacts professionally, courteously, and appropriately with patients, visitors, and other employees. -Behaves in a manner consistent with maintaining and furthering a positive public perception of Brookdale Hospital and its employees. -Responsible for the implementation of hospital’s policies and procedures, as well as regulatory agencies codes and regulations as they pertain to the Department. -Responsible for operations and management of the unit in collaboration with the Director. -Has overall responsibility for the operation of the unit with all disciplines reporting to the Director. -Coordinates all performance improvement activities so that it is truly an interdisciplinary process. -Utilizes appropriate benchmarks. -Assembles and prepares data relative to clinical activities as well as other statistical and special reports required by the NY State Office of Mental Health (OMH), the NY Department of Health (KOH), the NY City Department of Health and Mental Hygiene (DOHMH), and the Administration for Children’s Services (ACS). -Reviews and monitors admissions and discharges to ensure appropriate clinical management and discharge planning. -Responsible for gathering performance improvement data, gathering information and meeting compliance standards for regulatory agency surveys, including DOH and JCAHO. -Other essential functions as deemed necessary such as budgeting, supply and inventory maintenance. -Responsible for operational leadership on a 24h basis. -Responsible for ensuring that all PCS Scope of service, Philosophy of Nursing and Ethical standards are met while delivering patient care. -Oversees patient care area to ensure clinical needs & competencies are met. -Provides administrative coverage for the Nursing Department as necessary. -Participates in the system of continuing education to increase administrative and clinical knowledge and skills. -Innovative and implements best practices in care. -Assumes other responsibilities as assigned by the Director and/ or Sr. Vice President for Patient Care Services. -Compliance with regulatory requirements. -HCAPS: Development with team and service. Required Skills & Experience: -Minimum five (5) years as Registered Nurse required. -Minimum of five (5) yrs clinical experience in psychiatry required. -Minimum two (2) years’ experience in a leadership role required. -Critical thinking, math, and computer skills; works as a team player. -Monitors and facilitates the meeting of requirements of NYSDOH, JCAHO and other regulators. -Knowledge of quality improvement philosophy models, processes and tools and their use in health care integrated settings. -Maintains currency with state of the art and regulatory trends. -Knowledge of methods for CQI, and Root Cause Analysis. -Demonstrates respect and professionalism in all interactions. -Demonstrates competence in leadership, budgetary and administrative skills. -Demonstrates a commitment to continuing professional growth and development. -Excellent oral and communication skills. -Experience and demonstrated competency in applicable clinical specialty. -Decision making and problem solving. -Able to read, write, see and hear English. -Ability to fully utilize BHMC's electronic record systems, equipment and healthcare and billing systems relevant to this position. Required Education: -Graduate of accredited Nursing school BSN. Preferred Education: -Master’s Degree in Nursing preferred. Required Certifications & Licensure: -Licensed and currently registered as a Professional Nurse in New York State required. -Basic Life Support required. -ACLS required. -Crisis Management (PMCS, TRUST) required. RightSourcing (a part of Magnit) expected pay package may vary and/or include certain benefits like: Stipends (for clinical traveler workers only), Medical, Dental, Vision, 401K QUALIFICATION/LICENSURE Work Authorization : US Citizen Preferred years of experience : 5 years Travel required : No travel required Shift timings : DAYS One Brooklyn Health System Job ID #37103335. Pay package is based on 8 hour shifts and 37 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: BHMC - Nurse Manager, Behavioral Health About One Brooklyn Health System One Brooklyn Health (OBH) was established to preserve and enhance health care services in the communities of Central Brooklyn and is composed of three hospitals and their affiliated facilities, Interfaith Medical Center (IMC), Brookdale Hospital Medical Center (BHMC) and Kingsbrook Jewish Medical Center (KJMC). All three hospitals have historic ties in the communities they serve and are working together to build a system that will enable OBH to provide the highest quality and widest breadth of healthcare services to those in need.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Edgewater Job ID 2026-239498 JOB OVERVIEW The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents., • Participate in the development of the ISPs and monthly updates., • Review designated assignments., • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift., • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities., • Attend daily Cross Over meetings by the lead care manager., • Notify supervisor and resident care director if a resident has increased care needs., • Inform supervisor of any resident changes in condition., • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells., • Greet guests, family members, residents, and team members., • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner., • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures., • Communicate with families and is a resource as needed., • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service., • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP., • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs., • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment., • Ensure the established safety regulations are always followed., • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health., • Host and engage in activities with the residents daily.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Reports all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.Housekeeping and Laundry Services, • Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed., • Wash resident's laundry as noted in the ISP and as needed., • Wash and fold dining room linens and napkins., • Complete assigned housekeeping tasks., • Maintain common areas in a clean and tidy manner at all times.Dining Service, • Serve meals in the dining room and work in the dining room as assigned., • Promote and ensure a pleasant dining experience during all meals., • Assist with dining room set up and clean up as assigned., • Participate in pre-meal meetings., • Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart., • Observe, note, and document in daily log any resident changes in dining habits., • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards., • Provide room service delivery as needed., • Practice safe food handling in compliance with universal care precautions at all times.Specific Responsibilities for the Reminiscence Neighborhood Care Manager, • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile., • IEA residents to attend the afternoon social., • Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine., • Integrate the individual resident's life skills into their daily routine., • Blend a variety of multi-sensory experiences into the resident's day., • Participate in monthly letters home and letter writing with the residents and their families.Training and Contributing to Team Success, • Participate as a member of a team and commits to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator., • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules., • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures., • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and a level of understanding, • Competent in organizational and time management skills, • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations., • CPR Certificate and First Aid as required by state/provincial regulations, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • Ability to make choices and decisions and act in the resident's best interest, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise at Sheepshead Bay Job ID 2026-239168 JOB OVERVIEW The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents., • Participate in the development of the ISPs and monthly updates., • Review designated assignments., • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift., • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities., • Attend daily Cross Over meetings by the lead care manager., • Notify supervisor and resident care director if a resident has increased care needs., • Inform supervisor of any resident changes in condition., • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells., • Greet guests, family members, residents, and team members., • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner., • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures., • Communicate with families and is a resource as needed., • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service., • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP., • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs., • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment., • Ensure the established safety regulations are always followed., • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health., • Host and engage in activities with the residents daily.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Reports all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.Housekeeping and Laundry Services, • Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed., • Wash resident's laundry as noted in the ISP and as needed., • Wash and fold dining room linens and napkins., • Complete assigned housekeeping tasks., • Maintain common areas in a clean and tidy manner at all times.Dining Service, • Serve meals in the dining room and work in the dining room as assigned., • Promote and ensure a pleasant dining experience during all meals., • Assist with dining room set up and clean up as assigned., • Participate in pre-meal meetings., • Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart., • Observe, note, and document in daily log any resident changes in dining habits., • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards., • Provide room service delivery as needed., • Practice safe food handling in compliance with universal care precautions at all times.Specific Responsibilities for the Reminiscence Neighborhood Care Manager, • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile., • IEA residents to attend the afternoon social., • Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine., • Integrate the individual resident's life skills into their daily routine., • Blend a variety of multi-sensory experiences into the resident's day., • Participate in monthly letters home and letter writing with the residents and their families.Training and Contributing to Team Success, • Participate as a member of a team and commits to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator., • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules., • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures., • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and a level of understanding, • Competent in organizational and time management skills, • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations., • CPR Certificate and First Aid as required by state/provincial regulations, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • Ability to make choices and decisions and act in the resident's best interest, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Registered Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients. Our Registered Nurses report to the Practice Manager or Nurse Supervisor (where applicable). Core Responsibilities: • Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner, • Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations, • Provide clinically competent triage and symptom management to patients who may or may not be physically present, • Utilize standardized protocols for medication management, prescription refills and prior authorizations., • Conduct thorough and accurate reviews of patient medications and update as needed, • Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings, • Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels, • Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate, • Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are, • Delegation of activities to other clinical care team members to support the needs of our patients, • Participate in care team meetings to discuss patient care and clinic operations, • Deliver an exceptional patient experience through service, responsiveness and respectful care, • Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed, • Performs other related duties as assigned What we're looking for Required Qualifications: • Active Registered Nurse (RN) Licensure in good standing with the applicable state, • BLS Certification, • Electronic Medical Record (EMR) experience, • Ability to maintain patient confidentiality and process information in a confidential manner, • US work authorization, • Ability to assess patients without face-to face interaction, strong communication and assessment skill Strongly Preferred Qualifications: • Ability to collaborate and communicate with members of an interdisciplinary care team, • Excellent computer skills with ability to read, interpret and analyze data from various computer systems, • Effective problem solving and prioritization skills, • 2+ years of healthcare experience, working as an RN Preferred Qualifications: • Previous experience in clinic setting, • Ability to work independently, • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $72,627.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: * Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. * No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. * Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ___ We anticipate the application window for this opening will close on: 08/07/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Registered Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients. Our Registered Nurses report to the Practice Manager or Nurse Supervisor (where applicable). Core Responsibilities: • Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner, • Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations, • Provide clinically competent triage and symptom management to patients who may or may not be physically present, • Utilize standardized protocols for medication management, prescription refills and prior authorizations., • Conduct thorough and accurate reviews of patient medications and update as needed, • Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings, • Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels, • Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate, • Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are, • Delegation of activities to other clinical care team members to support the needs of our patients, • Participate in care team meetings to discuss patient care and clinic operations, • Deliver an exceptional patient experience through service, responsiveness and respectful care, • Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed, • Performs other related duties as assigned What we're looking for Required Qualifications: • Active Registered Nurse (RN) Licensure in good standing with the applicable state, • BLS Certification, • Electronic Medical Record (EMR) experience, • Ability to maintain patient confidentiality and process information in a confidential manner, • US work authorization, • Ability to assess patients without face-to face interaction, strong communication and assessment skill Strongly Preferred Qualifications: • Ability to collaborate and communicate with members of an interdisciplinary care team, • Excellent computer skills with ability to read, interpret and analyze data from various computer systems, • Effective problem solving and prioritization skills, • 2+ years of healthcare experience, working as an RN Preferred Qualifications: • Previous experience in clinic setting, • Ability to work independently, • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $72,627.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: * Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. * No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. * Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ___ We anticipate the application window for this opening will close on: 07/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Position Overview: MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The HARP Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, their assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, makes follow-up and reminder calls to members, and follows up with providers to ensure member compliance with aftercare. This position requires that most case management activities will be performed in field via community and facilities outreach. 9:00 A.M – 5:00 P.M • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox, • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance, • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings. Provides Care Coordination throughout the continuum of care. Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities, • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management. One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, • Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred, • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs #LI-HYBRID #MPH-50

LifeWorks is seeking a seasoned Food Service Manager to oversee an upscale corporate dining operation. In this leadership role, you?ll be responsible for crafting and executing innovative dining solutions that delight our customers and meet their evolving tastes. You?ll manage a team and ensure smooth operations in a fast-paced environment where guests order freshly prepared meals from a diverse menu. LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here ___ COMPENSATION: The salary range for this position is $70,000 to $80,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here ______. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Leadership • Use Aramark's coaching model to engage and develop team members to their fullest potential, • Reward and recognize employees, • Ensure individual and team performance meets objectives and client expectations, • Plan and lead daily team briefings, • Ensure safety and sanitation standards in all operations Client Relationship • Identify client needs and communicate operational progress Financial Performance • Ensure the completion and maintenance of P&L statements, • Deliver client and company financial targets, • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity • Bring value through efficient operations, appropriate cost controls, and profit management, • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives, • Ensure entire team is trained and able to implement, • Supervise team regarding production, quality and control Compliance • Maintain a safe and healthy environment for clients, customers and employees, • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director, • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. • Requires at least 1 year of experience, • Requires at least 1 year of experience in a management role, • Bachelor's degree or equivalent experience preferred, • Strong interpersonal skills, • Ability to maintain effective client and customer rapport for mutually beneficial business relationships, • Ability to demonstrate excellent customer service using Aramark's standard service model, • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers, • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ___ or connect with us on ___, ___ and ___.

Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Inizio’s client, Pfizer. The main objective of the Field Pharmaceutical Sales Representatives position is to increase awareness of high/at-risk patient type for COVID-19. This is a Field Contracted Team with the ability to create awareness on high/at-risk patients for COVID-19 with targeted HCPs along with urgent cares and retail pharmacies as directed. This role will report to the Area Business Manager. Your role will involve: * Provide P1 support to physicians about COVID-19 risk factors, disease progression, and treatment options * Educating identified targets to ensure customer preparedness on patient identification as above. * Build working relationships with customers through regular calls and ongoing contact with customers as defined in the Field Pharmaceutical Sales Contracted Team Statement of Work (SOW). * Ensure close collaboration with customer-facing colleagues to ensure goals are aligned and efforts are coordinated by channel and across field deployments. * Understand the customer and market landscape within assigned geographies and assess the business to prioritize opportunities and develop/implement a plan of action designed to maximize sales impact at the local level. * Operate in a team environment that is based on a culture of high collaboration and that encourages ideas. What will you be doing? * HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment) * Maintain an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment. Understand and use only approved promotional materials to support marketing message. * Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers. * Implement the strategic call plan to exceed goals for assigned geographies. * Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office. * Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts. * Guide the retail pharmacy customer interface at the local level to further sales efforts. * Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary. * Customize the delivery of sales messages to align with known customer needs. * Share information on approved support resources. * Complete all call reporting and inventory recording responsibilities following current procedures (based on scope of SOW). * Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records. * Prepare for and participate in all required sales conferences and training classes at local or remote locations. * Complete all required Compliance training within timelines set by client What do you need for this position? * Bachelor’s Degree * Minimum 2 years of relevant experience such as: * Pharmaceutical Sales Experience * Medical/Medical Device Sales Experience * Professional Sales or Promotional Activity * Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management * Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT) * Educator (e.g., Teacher, Principal) * Full Time Military experience * Must live within 25 miles of the border of the territory * Urgent Care setting experience * Willingness to travel * Valid US driver’s license and a driving record in compliance with company standards Our Benefits: * Competitive compensation * Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions * Employee discounts & exclusive promotions * Recognition programs, contests, and company-wide awards * Exceptional, collaborative culture * Best Places to Work in BioPharma (2022, 2023, & 2024) * Certified Great Place to Work (2022, 2023, 2025) About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: ___ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

LifeWorks Restaurant Group is a hospitality-driven restaurant company built for the modern workplace. We design and operate chef-led cafés, catering programs, and food experiences that go far beyond transactions, creating moments of connection, culture, and care in everything we do. Rooted in culinary excellence and powered by creativity, LifeWorks brings together food, design, and service to build brands within brands, tailoring each experience to the people and communities we serve. Our work lives at the intersection of hospitality and strategy, elevating everyday dining, strengthening workplace culture, and turning food into a meaningful part of how organizations engage their teams. At LifeWorks, people make the difference. That belief shapes how we lead, how we partner, and how we bring hospitality to life across every café, every campus, and every client relationship. The Senior Marketing Manager is a creative, organized, and detail-oriented individual who has a passion for food, beverage, hospitality, and marketing. This role is responsible for driving the business forward through exemplary marketing initiatives and customer engagement programs. This individual will have the ability to think both creatively and strategically, while developing innovative, exciting, experience-driven solutions which continue to improve our premier program, and drive profitability. This role is designed for a marketer who is deeply experienced in serving high end clients and understands how hospitality, operations, and precision execution come together to deliver exceptional experiences COMPENSATION: The hourly rate or salary range for this position is $100,000.00 to $120,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here ___. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. • Lead all marketing initiatives for client portfolio., • Develop marketing plans, new strategies and tactics for promoting existing or new locations to enhance sales and customer satisfaction., • Lead visual storytelling vision and strategy development., • Manage marketing budget, in alignment with client KPI?s and portfolio budget., • Foster a collaborative and high-performance team culture, encouraging innovation, growth, development and continuous improvement., • Oversee health & wellness initiatives and programming to also include nutritional messaging, • Support operation teams across locations with direction for marketing and programming for cafés, catering, coffee, and markets., • Partner with account leadership team to support specific needs that drive measurable results across the client locations., • Coordinate and manage communication with external vendors to ensure timely production and installation of branded materials and signage, maintaining alignment with brand standards and project timelines., • Bring creative and innovative ideas to marketing strategy and execution that will drive the business forward in café and catering operations., • Meet regularly with clients to present new ideas and plans that deliver on client-driven project goals., • Work with functional team to contribute to and develop monthly and quarterly business reviews., • Support the field with one-off marketing needs, and provide on-site support as needed in California (quarterly travel, subject to change and project needs)., • Oversees all signage, smallwares, and merchandising for locations., • Responsible for communications around the national portfolio?s efforts to the client teams through recaps, photo slide decks, case studies, articles/newsletters etc., • Develop, provide, and maintain operational program support guides for program execution and client/field alignment and provide ongoing support to the field., • Protect the integrity of the client brand and proprietary information., • Manage integrity of local concept brands and lead team training on brand compliance, • Build relationships with clients, organization department heads and subgroups/community groups., • Champion the LifeWorks brands and participate in organizational stretch assignments as needed., • Coordinate special events, promotions, marketing collateral and social media marketing., • Ability to develop and execute presentations geared toward various target groups, including client base., • Basic Graphic Design work via Canva, • Other duties as assigned., • A minimum of 7 years of marketing or food service management experience, with a proven record of success and effective performance., • A bachelor?s degree in marketing, business, or hospitality management is highly preferred., • Experience in contracted dining service and account management is a plus., • Demonstrated ability to think creatively and strategically., • Experience or proven track record to work optimally in a fast-paced environment with internal and external partners., • Must have strong written and verbal communication skills., • Must have excellent interpersonal skills including presentation, public speaking, and client interaction skills., • Exemplify being well-organized, detail-oriented, and having strong process management and organizational skills., • Must be able to efficiently utilize social media and understand digital marketing., • Great time management skills and self-discipline, ability to ensure timely delivery of all projects and initiatives., • Must be able to efficiently use MS Office product to accomplish work tasks, especially PowerPoint., • Proficient knowledge of Canva and/or Adobe InDesign is preferred., • Must be a team-player with a can-do attitude. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ___ or connect with us on ___, ___ and ___.

Job Description POSITION SUMMARY The Health Educator will be responsible for the delivery of prevention interventions, workshops and related services, HIV/HEPC/STI testing and counseling, linkage to care, PrEP and PEP counseling and other related services as required by the agency and will participate in the distribution safe sex kits during program interventions and street and community outreach and related activities. The Health Educator will establish and maintain relationships and coordinating services with community partners. S/he will work the Program Manager and Director of Outreach and Testing to determine service schedule and delivery, outreach activities, and their daily schedule/activities. S/he will review data for quality assurance and ensure accuracy for data collected and input into the appropriate software system. ESSENTIAL POSITION FUNCTIONS 1. Responsible for providing HIV/AIDS interventions, workshops, education and resource information and materials to the program population of focus, Women of Color., 2. Responsible for establishing, maintaining and coordinating services to be provided in conjunction with or to community partners, including other service agencies, faith-based organizations, shelters and schools., 3. Provides referral information to individuals who require HIV/AIDS or related services., 4. Targets community-based organizations and events such as clinics to provide information about the services and programs Iris House provide for individuals living with the HIV/AIDS virus., 5. Assist in planning, developing, organizing, coordinating and evaluating the programmatic services, outreach and curriculums., 6. Responsible for collecting and analyzing data for the purpose of researching, designing, and presenting preventative health care programs., 7. Schedule introductory meetings for new sites as well as conduct outreach for recruitment and keeps their supervisor informed about the effectiveness of the outreach endeavors and the needs of the community., 8. Assist with data collection and management and work with the Program Evaluation Manager to implement quality assurance to meet program objectives and goals., 9. Performs all other duties as assigned the Director of Outreach and Testing or other senior staff. OTHER POSITION FUNCTIONS 1. Participate in outreach strategy planning meetings. Participate in agency wide events as assigned., 2. Demonstrates teamwork and open communication., 3. Performs other related duties as assigned. POSITION REQUIREMENTS Education: Bachelor Degree in Human Services or related field or equivalent educational and work experience. Minimum of two years performing outreach activities or related experience. Knowledge and understanding of HIV prevention, treatment and care. Knowledge of federal, state and local laws and regulations related to area of entitlement, responsibility, such as HIPPA, confidentiality and privacy laws. CONTACTS Internal: Frequent contact with Program Supervisor/Director and other staff members of Iris House. External: Occasional contact with vendors and contractors. Other Requirements: Excellent communication, presentation and organizational skills; ability to establish and build rapport with clients and staff. Must also posses public speaking skills and be able to work independently. Bilingual & drivers license preferred. Company DescriptionWelcome to Iris House! Iris House saves lives through comprehensive support, prevention and education services for women, families, and under served populations affected by HIV/AIDS and other health disparities in a safe, family-centered environment by passionate, professional and culturally competent staff. Iris House was named for early HIV Activist Iris De La Cruz, whose passion for our cause was instrumental in establishing our programs. To fulfill our mission, Iris House offers practical, family-centered services that promote prevention and education while addressing the day-to-day realities of living with HIV/AIDS, Hepatitis C, Diabetes, Obesity, Hypertension, Depression and other health disparities plaguing our communities.Welcome to Iris House!\r\n\r\nIris House saves lives through comprehensive support, prevention and education services for women, families, and under served populations affected by HIV/AIDS and other health disparities in a safe, family-centered environment by passionate, professional and culturally competent staff.\r\n\r\nIris House was named for early HIV Activist Iris De La Cruz, whose passion for our cause was instrumental in establishing our programs.\r\n\r\nTo fulfill our mission, Iris House offers practical, family-centered services that promote prevention and education while addressing the day-to-day realities of living with HIV/AIDS, Hepatitis C, Diabetes, Obesity, Hypertension, Depression and other health disparities plaguing our communities.

Job Description POSITION SUMMARY The Health Educator will be responsible for the delivery of prevention interventions, workshops and related services, HIV/HEPC/STI testing and counseling, linkage to care, PrEP and PEP counseling and other related services as required by the agency and will participate in the distribution safe sex kits during program interventions and street and community outreach and related activities. The Health Educator will establish and maintain relationships and coordinating services with community partners. S/he will work the Program Manager and Director of Outreach and Testing to determine service schedule and delivery, outreach activities, and their daily schedule/activities. S/he will review data for quality assurance and ensure accuracy for data collected and input into the appropriate software system. ESSENTIAL POSITION FUNCTIONS 1. Responsible for providing HIV/AIDS interventions, workshops, education and resource information and materials to the program population of focus, Women of Color., 2. Responsible for establishing, maintaining and coordinating services to be provided in conjunction with or to community partners, including other service agencies, faith-based organizations, shelters and schools., 3. Provides referral information to individuals who require HIV/AIDS or related services., 4. Targets community-based organizations and events such as clinics to provide information about the services and programs Iris House provide for individuals living with the HIV/AIDS virus., 5. Assist in planning, developing, organizing, coordinating and evaluating the programmatic services, outreach and curriculums., 6. Responsible for collecting and analyzing data for the purpose of researching, designing, and presenting preventative health care programs., 7. Schedule introductory meetings for new sites as well as conduct outreach for recruitment and keeps their supervisor informed about the effectiveness of the outreach endeavors and the needs of the community., 8. Assist with data collection and management and work with the Program Evaluation Manager to implement quality assurance to meet program objectives and goals., 9. Performs all other duties as assigned the Director of Outreach and Testing or other senior staff. OTHER POSITION FUNCTIONS 1. Participate in outreach strategy planning meetings. Participate in agency wide events as assigned., 2. Demonstrates teamwork and open communication., 3. Performs other related duties as assigned. POSITION REQUIREMENTS Education: Bachelor Degree in Human Services or related field or equivalent educational and work experience. Minimum of two years performing outreach activities or related experience. Knowledge and understanding of HIV prevention, treatment and care. Knowledge of federal, state and local laws and regulations related to area of entitlement, responsibility, such as HIPPA, confidentiality and privacy laws. CONTACTS Internal: Frequent contact with Program Supervisor/Director and other staff members of Iris House. External: Occasional contact with vendors and contractors. Other Requirements: Excellent communication, presentation and organizational skills; ability to establish and build rapport with clients and staff. Must also possess public speaking skills and be able to work independently. Bilingual & drivers license preferred. Company DescriptionWelcome to Iris House! Iris House saves lives through comprehensive support, prevention and education services for women, families, and under served populations affected by HIV/AIDS and other health disparities in a safe, family-centered environment by passionate, professional and culturally competent staff. Iris House was named for early HIV Activist Iris De La Cruz, whose passion for our cause was instrumental in establishing our programs. To fulfill our mission, Iris House offers practical, family-centered services that promote prevention and education while addressing the day-to-day realities of living with HIV/AIDS, Hepatitis C, Diabetes, Obesity, Hypertension, Depression and other health disparities plaguing our communities.Welcome to Iris House!\r\n\r\nIris House saves lives through comprehensive support, prevention and education services for women, families, and under served populations affected by HIV/AIDS and other health disparities in a safe, family-centered environment by passionate, professional and culturally competent staff.\r\n\r\nIris House was named for early HIV Activist Iris De La Cruz, whose passion for our cause was instrumental in establishing our programs.\r\n\r\nTo fulfill our mission, Iris House offers practical, family-centered services that promote prevention and education while addressing the day-to-day realities of living with HIV/AIDS, Hepatitis C, Diabetes, Obesity, Hypertension, Depression and other health disparities plaguing our communities.

Application Deadline: 04/29/2026 Address: 151 W 42nd Street Job Family Group: Capital Mrkts Sales & Service BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets MANDATE The Team Lead, Administration reports directly to the Senior Business Manager in I&CB Strategy & Business Management. The incumbent is a direct manager for the Administrative and Executive assistants and key stakeholder for the Professionals they support. The incumbent is accountable for planning, developing and implementing effective administrative services and strategies across I&CB. The incumbent is responsible for resource planning and placement, goal setting, performance management and professional development of the individuals they manage. The incumbent is responsible for full cycle recruiting for administration support including the coordination of new hire onboarding and training as well as administrative support coverage. The incumbent is responsible for driving the year-end process in coordination and concert with the administrators and professionals, including performance reviews, ratings and compensation. In a high-performance, winning culture, the incumbent should demonstrate leadership skills in the areas of negotiation, coaching, communication and problem solving. ACCOUNTABILITIES A) Managerial Leadership • Lead team in the delivery of exceptional administrative services by setting standards for service level and quality of work, • Demonstrate leadership skills to administrative staff and by acting as a key stakeholder the professionals they support by way of coaching, problem solving and performance feedback in order to drive a high performance culture. Escalation of issues to the HRBP as required, • Partner with LOB professionals to assess performance during mid-year and year-end process (inclusive of Corrective Actions & Performance Improvement Plans), • Identify and train SMEs on admin centric processes, • Manage and facilitate monthly check-ins, • Management of Workday, including the recruitment and selection of contingent talent and new FTE, • Ensure the scheduling of sufficient and appropriate staff to cover current and future workload, • Regularly solicits feedback (as per schedule) for new employees, • Required to understand the different skills and capabilities of varying roles within the team B) Project and Process Management • Foster an environment of continuous improvement, and look for ways to identify process improvements and innovations, • Facilitate roll-out and training of new initiatives, • Provide management on all Best Practices by job function and benchmarks C) Risk Management & Control • Manage and refine risk approaches within admin process by ensuring required policies and controls are implemented and adhered to, • Ensure audit/regulatory guidelines and requirements are adhered to AUTHORITIES: This role has the authority to: • Recommend or approve hiring and reward (compensation and recognition) decisions, • As required provide guidance on addressing performance gaps, including the creation of Action Plans for Success and Performance Improvement Plans, • Recommend changes in standards or processes, • Recommend or approve strategy, processes, solutions, enhancements, • Other authorities as delegated by I&CB Leadership CROSS-FUNCTIONAL RELATIONSHIPS: I&CB Senior Management Product/Sector Heads Human Resources Employee Relations Compliance/Legal Finance SCOPE AND IMPACT This role has direct or in-direct impact on the following: • Mitigation of negative external client impact by providing high quality administrative interaction, • Talent management and the impact of the leadership role in the success of the Bank’s vision/mission and the high performance culture KNOWLEDGE AND SKILLS: Knowledge • Undergraduate Degree in a related field. Other professional related training to keep skills current with office productivity software and to develop leadership capability., • Requires a minimum 6 year’s experience in an administrative/ professional support function, with any experience in a similar supervisory role. In addition experience in working in a complex fast-paced environment, dealing with complex issues and managing conflicting priorities within scope of a similar role., • Some HR experience, specifically in recruiting, performance management, and training/coaching an asset., • Solid project management skills required to coordinate and lead a variety of initiatives., • Seasoned knowledge of bank financial processing standards and key business processes., • Seasoned broad business knowledge and specific understanding of the organizational unit, its functions, products and customer groups., • Good working knowledge of financial and accounting principles and human resources policy. Skills • Ability to work with limited direction and ambiguity to supervise and allocate work and to make decisions within scope of accountability., • Extremely detail oriented, very well organized, able to manage time and multi-task to accomplish a wide variety of tasks with conflicting priorities., • Ability to deal with clients in a professional and courteous manner by developing and leveraging professional working relationships., • Ability to employ and leverage knowledge of the organization and the supported business unit’s uniqueness to carry out accountabilities. Base Salary Range: $90,250.00 - 125,000.00 USD Annual - subject to skills and experience Salary: Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Community Associate With Direction and guidance from the Social Service Director, community associates will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operation and security staff, community associates will welcome and engage migrant an asylum-seeking single adult, families with children, or adult families (without children as they enter the sanctuary hotel and navigate New York City. Community Associates will compete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations. Compensation & Benefits: Estimated Starting Salary Range for Community Associate: $24.04/hour Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Community Associate Responsibilities Include: • Culturally sensitive registration, intake, roster tracking, and assessment, • Bilingual Spanish/English case services, • Referrals to community-based programs and organizations, • Coordination with interpretation and translation services, • Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed, • Referrals to ESL instruction, • Referrals for childcare, • Medical care coordination, • Coordination with the Mayor’s Office of Immigration Affairs (MOIS), • Referrals to immigration legal services, • Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals., • Performs other job-related duties as assigned Community Associate Experience, Education, Skills, Abilities requested: • Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma. Preferred bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma, • Excellent verbal and written communication skills, • Ability to learn quickly and problem solve, • Strong organizational skills, • Ability to work independently and as part of a team, • Basic understanding of immigration laws and procedures, • Fluent in English and Spanish (written and spoken) preferred, • Solid understanding of trauma and experience delivering trauma-informed services, • Crisis intervention experience, • Knowledge of immigration laws and regulations, • Understanding of child development and child welfare, • Past applicable job experience may include, but is not limited to: Community Coordinator, Shift Lead, or Community Engagement Manager., • Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles • Community Coordinator, • Shift Leader - Community Services, • Community Operations Supervisor, • Resident Services Supervisor, • Community Engagement Manager Keywords • Community, • Associate, • Shift Supervisor, • Coordination, • Leadership Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Community Associate With Direction and guidance from the Social Service Director, community associates will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operation and security staff, community associates will welcome and engage migrant an asylum-seeking single adult, families with children, or adult families (without children as they enter the sanctuary hotel and navigate New York City. Community Associates will compete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations. Compensation & Benefits: Estimated Starting Salary Range for Community Associate: $24.04/hour Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Community Associate Responsibilities Include: • Culturally sensitive registration, intake, roster tracking, and assessment, • Bilingual Spanish/English case services, • Referrals to community-based programs and organizations, • Coordination with interpretation and translation services, • Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed, • Referrals to ESL instruction, • Referrals for childcare, • Medical care coordination, • Coordination with the Mayor’s Office of Immigration Affairs (MOIS), • Referrals to immigration legal services, • Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals., • Performs other job-related duties as assigned Community Associate Experience, Education, Skills, Abilities requested: • Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma. Preferred bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma, • Excellent verbal and written communication skills, • Ability to learn quickly and problem solve, • Strong organizational skills, • Ability to work independently and as part of a team, • Basic understanding of immigration laws and procedures, • Fluent in English and Spanish (written and spoken) preferred, • Solid understanding of trauma and experience delivering trauma-informed services, • Crisis intervention experience, • Knowledge of immigration laws and regulations, • Understanding of child development and child welfare, • Past applicable job experience may include, but is not limited to: Community Coordinator, Shift Lead, or Community Engagement Manager., • Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles • Community Coordinator, • Shift Leader - Community Services, • Community Operations Supervisor, • Resident Services Supervisor, • Community Engagement Manager Keywords • Community, • Associate, • Shift Supervisor, • Coordination, • Leadership Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! To review available benefits, please click here: ___. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions. To review available benefits, please click here: ___.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions. To review available benefits, please click here: ___.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! To review available benefits, please click here: ___. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! To review available benefits, please click here: ___. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions. To review available benefits, please click here: ___.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions. To review available benefits, please click here: ___.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions. To review available benefits, please click here: ___.

Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You’ll Do as a Territory Manager: * Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. * Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. * Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. * Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. * Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). * Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS * 1+ year of sales experience preferred. * HS Diploma or equivalent. * A valid driver’s license is required, and motor vehicle record must be in good standing. * Foodservice industry/culinary/restaurant management/hospitality experience preferred. * Excellent oral and written communication skills and presentation abilities. * Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * A competitive spirit with a drive to exceed goals. * Problem solving ability / organization and negotiation skills. * Team up mentality to collaborate with internal and external stakeholders. * Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus. * Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? * Competitive salary. * Market leading performance-based incentive program. * Supportive and dynamic team-based selling environment. * Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. * Employee stock purchase plan and life insurance options. * Mileage reimbursement. * Opportunity for career growth in a thriving industry! Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive commissions. To review available benefits, please click here: ___.

Job Description Great Senior Leadership and Management team The Executive Assistant provides high-level support to senior leaders in the Client Advisory team. Admin, Events, Client Service and Recruiting This is a dynamic, multi-faceted role that blends executive support, client service, internal coordination, and cross-functional project management. Supporting several senior professionals and collaborating with client teams, the EA ensures efficient operations, outstanding client experiences, and streamlined internal processes across meetings, travel, recruiting, events, and compliance. This role is ideal for a highly organized, proactive individual who thrives in a collaborative, fast-paced, client-first environment. • Provide high-level administrative support to several senior members of the Client Advisory team., • Perform heavy calendaring duties, scheduling complex internal and external meetings, and ensuring schedules are well-coordinated and aligned with business priorities., • Serve as the first point of contact for clients, representing executives with professionalism, discretion, and excellent judgment., • Plan and coordinate all logistics for internal events and client meetings (on-site, virtual, and off-site)., • Assist with the creation and production of client books, ensuring accuracy and timely delivery., • Handle sensitive and confidential information with the utmost discretion., • Coordinate complex domestic travel arrangements, including flights, accommodations, and ground transportation, managing changes in real time., • Submit and reconcile expense reports using expense management system, • Partner with the Office Manager and Receptionist to ensure seamless meeting-day execution., • Build a strong understanding of the team’s goals, operations, and needs. Proactively contribute strategies for efficiency and help the team execute tasks effectively., • Coordinate senior leaders’ involvement in boards and committees., • Be an active member of the Administrative team, serve as backup receptionist as needed., • Assist with recruiting efforts as needed by scheduling interviews., • Perform notarizations (training and certification provided if not already a Notary Public). Qualifications: • Not mandated for a Bachelor's degree, but some college and EA/administrative experience out of a busy professional services firm, • Minimum 3+ years of experience as an Executive Assistant supporting senior-level managers., • Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel); experience with Salesforce, Concur, Box, Teams, and OneNote is a plus., • Exceptional organizational skills with the ability to manage multiple time-sensitive priorities while maintaining attention to detail., • Strong verbal and written communication skills., • Ability to thrive in a fast-paced, deadline-driven environment with multiple supervisors., • Operates with integrity, professionalism, and sound judgment., • Positive, proactive, “no job is too small” attitude., • Flexible and willing to work overtime if needed., • Client service mindset with the ability to build strong relationships internally and externally.

Job Description Great Senior Leadership and Management team The Executive Assistant provides high-level support to senior leaders on the Client Advisory Team. Admin, Events, Client Service and Recruiting This is a dynamic, multi-faceted role that blends executive support, client service, internal coordination, and cross-functional project management. Supporting several senior professionals and collaborating with client teams, the EA ensures efficient operations, outstanding client experiences, and streamlined internal processes across meetings, travel, recruiting, events, and compliance. This role is ideal for a highly organized, proactive individual who thrives in a collaborative, fast-paced, client-first environment. • Provide high-level administrative support to several senior members of the Client Advisory team., • Perform heavy calendaring duties, scheduling complex internal and external meetings, and ensuring schedules are well-coordinated and aligned with business priorities., • Serve as the first point of contact for clients, representing executives with professionalism, discretion, and excellent judgment., • Plan and coordinate all logistics for internal events and client meetings (on-site, virtual, and off-site)., • Assist with the creation and production of client books, ensuring accuracy and timely delivery., • Handle sensitive and confidential information with the utmost discretion., • Coordinate complex domestic travel arrangements, including flights, accommodations, and ground transportation, managing changes in real time., • Submit and reconcile expense reports using expense management system, • Partner with the Office Manager and Receptionist to ensure seamless meeting-day execution., • Coordinate senior leaders’ involvement in boards and committees., • Be an active member of the Administrative team, • Assist with recruiting efforts as needed by scheduling interviews., • Not mandated for a Bachelor's degree, but some college and EA/administrative experience out of a busy professional services firm, • 3+ years of experience as an Executive Assistant supporting senior-level managers., • Exceptional organizational skills with the ability to manage multiple time-sensitive priorities while maintaining attention to detail., • Ability to thrive in a fast-paced, deadline-driven environment., • Operate with integrity, professionalism, and sound judgment., • Positive, proactive, “no job is too small” attitude., • Flexible and willing to work overtime if needed., • Client service mindset with the ability to build strong relationships internally and externally.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Operations Manager (Front Office) is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: * • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: LeMeridien NYC Park Central Tap into the inimitable energy of Midtown Manhattan at Le Méridien New York, Central Park, where iconic attractions and world-class cultural experiences beckon. Exquisitely designed to reflect the ethos of the city - bold, vibrant and authentic - our hotel is located in the heart of Midtown, on West 57th Street between 6th and 7th Avenues. From this enviable vantage point, guests may discover Central Park, Carnegie Hall, Rockefeller Center, MoMA and Columbus Circle. Ascend to our rooftop bar, LiFE Rooftop, and enjoy panoramic views of Central Park as you enjoy handcrafted cocktails and delicious bites from our carefully curated menu. Indulge in shared plates, fresh seasonal seafood and innovative rolls at Kumi Japanese Restaurant + Bar. With modern event spaces enhanced by thoughtful Le Méridien service, we provide an inspiring destination for events; when it’s time to relax, intuitively designed hotel rooms and suites encourage tranquility. We await your arrival at Le Méridien New York, Central Park. Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. As a project manager for independent verification and validation (IV&V) in the Technology Procurement and Implementation Services (TPIS) practice area, you will collaborate with team members to conceptualize, deliver, and support our clients on their technology and system modernization efforts. NYSTEC is considered a trusted advisor, providing subject matter expertise and connecting the dots for our clients. This role has a hybrid work schedule, allowing for remote work as well as on-site work in the New York City area with the client, as needed. Serving as a project manager for IV&V, your day-to-day role as a NYSTEC consultant will include leading an IV&V team responsible for assessing the quality, performance, and compliance of a vendor-implemented third-party software solution. It will include managing project scope, timeline, budget, and resources, as well as providing leadership and guidance to project team members. The project manager will assess client needs and manage client expectations, while also balancing the team's goals and objectives. • Evaluate the vendor's project management practices, technical processes, and deliverables to ensure alignment with client requirements and industry standards., • Advise the client on opportunities to improve project planning, execution, and risk management to enhance the likelihood of successful implementation., • Communicate findings, recommendations, and progress updates through clear reports and briefings to client stakeholders., • Oversee IV&V project activities, schedules, and resources to ensure timely, objective, and value-added support throughout the engagement., • Facilitate collaboration between the client, vendor, and other stakeholders to promote transparency, accountability, and effective issue resolution., • Monitor project risks, dependencies, and change management activities proactively, providing independent analysis and recommendations for mitigation., • Apply knowledge of systems development life cycles, project management methodologies, and industry best practices to guide IV&V activities., • Contribute to continuous improvement by identifying lessons learned and developing strategies to strengthen future project governance and delivery., • Ability to plan, execute, and manage complex technology projects, including schedule, scope, and resource management., • Excellent understanding of IV&V principles, methodologies, and best practices for assessing vendor-delivered solutions., • Familiarity with systems implementation, software development life cycles (SDLC), and integrating third-party solutions., • Ability to evaluate project data, identify risks and issues, and develop actionable recommendations for improvement., • Excellent written and verbal communication skills, with the ability to convey complex technical and project information clearly to diverse audiences., • Ability to learn and apply new content and skills and adapt to evolving client needs., • Experience working on information technology projects., • Project management professional (PMP) certification., • Knowledge of agile methodologies, such as scrum and Kanban., • Experience managing large-scale projects with multiple teams from other organizations., • Ability to provide strategic insights and practical recommendations that enhance client outcomes, strengthen project performance, and deliver measurable business value., • A bachelor's degree in a technical field and four years of related experience., • An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $100,340.00 to $130,442.00 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Summary: Responsible for assisting the Airport Manager with all facets of Airport Customer Experience Service Program at the local level. Essential Functions: Coordinate Trainings: Leads training on all operations and equipment for all Airport Customer Experience Service Specialists (ACES), certifying those that are qualified and have passed the standard maneuverability and knowledge tests. Ensuring compliance to all BBB and PANYNJ customer service standards, procedures, and policies for operational activities. Assists Operations Manager: Focuses on all operational activities of the local program and learns and assists with administrative functions. These functions include: Operational Oversight: Responsible for daily guidance and direction of customer service airport operations. Assists in developing deployment plans and mentors ACES to maximize visibility and effectiveness of resources (personnel and equipment). Evaluates daily needs and ACES performance recommending adjustments to the standard deployment plan while redirecting and training ACES on better ways to meet the daily needs of the airport. Human Resources: Recruits and selects potential candidates for hire. Trains, coaches and mentors selected staff to create a cohesive team of ACES to represent the PANYNJ. Quality Assurance: Ensures service expectations are being met through regular shadowing and mentoring of all ACES; evaluates quality of services through measuring individual employee performances compared to expectations and overall program performance, making adjustments as necessary. Customer Relations: Actively engages customer representatives and stakeholders as requested by the Operations Manager to discuss local issues and to set a course for continual program evolution. Implements new local strategies and trains ACES to continually improve service delivery. Reporting: Uses a combination of standard Block by Block reporting processes combined with processes developed specifically to update stakeholders on accomplishments and program effectiveness. Hands On: The Training Coordinator is an important element of the program's visibility and is expected to be a 'working' manager that actively participates in daily customer service tasks and duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Summary: Responsible for assisting the Airport Manager in all facets of program at the local level. ESSENTIAL FUNCTIONS • APPLICATION OF OPERATING MODEL -- Apply Block by Block standard concepts, processes, practices and policies to daily operations to address local needs and concerns. This means please, use common sense and make it happen. We have it all figured out, just stick with the program, use your skills and common sense, treat people the way you'd like to be treated and you'll succeed., • OPERATIONAL OVERSIGHT -- Responsible for daily guidance and direction of airport customer service operations. Develops a custom deployment plan to maximize visibility and effectiveness of resources (personnel and equipment). Evaluates daily needs and adjusts the standard deployment plan to meet the daily needs of the airport. Weather and other events will cause changes to deployment and staffing. Changing to staffing will require changes to supervision and training., • HUMAN RESOURCES -- Recruits, selects potential candidates for hire. Trains, coaches and mentors selected staff to create a cohesive team of employees to represent PANYNJ. Source, recruit, follow outlined procedures to identify the best candidates and train them to be caring and hospitable., • QUALITY ASSURANCE - Ensures service expectations are being met through regular contact with customer; evaluates quality of services through measuring individual employee performances compared to expectations and overall program performance, adjusting as necessary., • CUSTOMER RELATIONS -- Actively engages customer representative and stakeholders to discuss local airport issues and to set a course for continual program evolution. Implements new local strategies to continually improve service delivery., • REPORTING -- Uses a combination of standard Block by Block reporting processes combined with processes developed specifically to update stakeholders on accomplishments and program effectiveness. Must be able to provide written reports of accomplishments and tasks completed. Must be able to provide direction and counsel to team members and report concerns to Airport Manager., • HANDS ON -- The Airport Assistant Manager is an important element of the programs visibility and is expected to be a working supervisor to actively participate in daily customer service duties., • FRONT LINE LEADERSHIP - Responsible to manage shift duties of the ACES while ensuring compliance to all Block by Block standards, procedures, and policies.

General Manager (Hospitality Group) Overview A high-end, multi-concept restaurant group focused on seasonal, ingredient-driven cuisine and elevated guest experiences is seeking an experienced General Manager. The organization emphasizes sustainability, quality sourcing, and a refined yet approachable dining environment. Position Summary The General Manager is responsible for leading all aspects of restaurant operations, ensuring exceptional service standards, and driving overall business performance. This role oversees team leadership, financial results, and operational execution while maintaining a strong focus on guest satisfaction and team development. Key Responsibilities • Lead daily front-of-house operations and ensure seamless coordination across all service areas, • Maintain high standards of guest experience and resolve concerns in a professional and timely manner, • Monitor service flow and provide real-time support to staff during peak periods, • Train, mentor, and develop management and hourly team members, • Promote a positive and productive workplace culture that supports retention and engagement, • Oversee scheduling, payroll accuracy, and administrative processes in compliance with internal policies, • Ensure consistent quality in food, beverage, and service delivery, • Maintain safety, cleanliness, and sanitation standards in accordance with regulations, • Collaborate with kitchen leadership to align pacing, service execution, and guest needs, • Analyze operational and financial data to improve efficiency and profitability, • Support hiring efforts, performance management, and team development initiatives, • Conduct regular walkthroughs to identify maintenance needs and operational improvements, • Minimum 5+ years of experience in a high-volume or upscale restaurant management role, • Strong leadership skills with the ability to manage and motivate diverse teams, • Proven ability to deliver high-quality guest experiences in fast-paced environments, • Excellent organizational and multitasking abilities with strong attention to detail, • Financial acumen, including experience managing budgets and controlling costs, • Strong communication skills, both verbal and written, • Experience with POS systems and operational software platforms, • Ability to make sound decisions under pressure, • Demonstrated commitment to professionalism, service excellence, and team development, • Ability to stand and move for extended periods during service, • Capable of lifting and carrying moderate weight as needed, • Competitive salary range: $100,000 – $120,000 (based on experience and qualifications), • Comprehensive benefits package, including health coverage, paid time off, and additional employee perks Skills & Competencies Leadership • Team Development • Operational Management • Customer Experience • Problem Solving • Time Management • Adaptability • Strategic Thinking • Communication • Conflict Resolution

Food and Beverage Manager • New York, NY, USA, • Full-time, • Job-Category: Food & Beverage, • Job Type: Permanent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness. Compensation: $82,000.00 - $85,000 Annual Salary Plus bonus Responsibilities • Floor presence during shift, greeting and interacting with guests, • Perform daily inspection for readiness according to standards, • Responsibility for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering, • Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards, • Responsible for maintaining the highest standards of service and ambiance, • Supervision of tabletop presentation for meal service., • Supervise and direct service, • Handle guest complaints in the most diplomatic manner, • Ensure food quality and 100% customer satisfaction, • Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing), • Maintaining inventory of equipment, linen and other supplies, • Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions, • Monitoring and controlling Micros system in appliance to guest checks and hotel reports, • Monitor speed of service and exercise quality control for both food and beverage, • Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals, • Increase knowledge of the industry trends, • Maintain safety by adhering to stated safety policies and handle guest and employee accidents, • Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met, • Relay any outlet maintenance needs to the Engineering Department by work order program, • Keep storerooms in a state of readiness, cleanliness and tidiness, • Promote and maintain good employee relations between service kitchen and dining room, • Lead efforts in recruiting, interviewing, and hiring team members; conducts performance appraisals, take disciplinary action, motivate and train, • Wine list development, • Responsible overall for the delivery of wine service, • Progressive and ongoing staff education, • Working along with the culinary team, by pairing and suggesting wines that will best complement each particular food menu item, • Working on the floor as sommelier assisting in service and elevating our service performance while in direct contact with the restaurant patrons, • Ethical duty to work with the taste preference and budget parameters of the patron, • A college degree is preferred, • Freestanding restaurant experience necessary or luxury hotel experience a plus, • Strong food/wine and liquor knowledge, • Excellent customer service skills, • Clear concise written and verbal communication skills in English, second language is an asset, • Must be proficient in Microsoft Office, namely Word and Excel, • Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail, • Ability to meet deadlines, work under pressure and work independently, • Ability to deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts, • Ability to handle multiple tasks, • Strong leadership skills and the ability to motivate people, • Complete knowledge of P.O.S system, • Ability to calculate/analyze data, • Basic business math and accounting skills, • Attention to detail and strong sense of urgency, • The ability to think ‘out of the box’ and see the big picture, • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, desire to provide exceptional customer service and ability to improve the bottom line

Tao Group Hospitality offers competitive benefits for all full-time team members such as: • Medical, Dental, and Vision Coverage, • 401(k) Retirement Program with Employer Match, • Life and Disability Insurance Plans, • Ancillary Insurance Plans, • Employee Assistance Program, • Fertility & Family Forming Support and Resources, • Pet Insurance, • Employee Discounts, • TAO Savings Marketplace, • Time off and much more! The Assistant General Manager of Concessions is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager of Concessions aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager of Concessions will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager of Concessions will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • To achieve operational and commercial success for the Observation Deck bar outlets., • Drive revenue performance and maximize sales opportunities., • Develop additional revenue streams including bar sales, promotional display changes, edge, activations, etc., • To be fully versed in all duties within the Edge Bar operation to ensure smooth and efficient delivery proactively seeking improvements and reacting to challenges as they arise., • Maintain a positive and active partnership with edge and Peak Event operations., • Collaborate with edge marketing for special activations and events., • Ensure the outlet is prepared and ready on time., • Staffing levels are appropriately based on revenue forecasting and expected visitor ships., • Bar/Spirits display features key products which are regularly re-filled and re-stocked in alignment with promotional campaigns and design., • Timely customer service responds to orders by reducing waiting time, queues and cashing procedures., • Quality Control of product to ensure that it meets standards., • Report any alcohol service or other compliance issues to GM immediately., • Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents., • Relays safety/health issues to GM/BD immediately., • Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access., • Collaborate with edge marketing, Events Director and Beverage Director to facilitate all necessary operations for edge and/or sponsor related activations and holiday promotions., • Be fully versed in all aspects of technical equipment, applicable apps, POS and computers software programs as they relate to concessions operation., • All menus and signage are in perfect condition: no spelling mistakes, accurate, all changes are reviewed and approved by GM/BD., • Maintain all training materials, SOP and SOS documents., • Be sufficiently conversant with the IT, Aloha, Square, Slack to be able to resolve any issues., • Ensure full compliance with health and safety regulations and cleaning schedules are followed., • Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges) quickly and under pressure., • Assist and/ or complete additional tasks as assigned. EDUCATION/WORKING KNOWLEDGE: • Associate’s degree (A.A.) or greater in Culinary Management, Business Management, or related field; along with two or more years’ experience in Concessions Management, other Food & Beverage Management, or related experience., • Degree requirement may be substituted for four or more years’ experience in Concessions Supervision, Food &Beverage Management or related position., • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system., • Nationally recognized food service sanitation training course certification preferred., • Nationally recognized alcohol service training course certification preferred., • 21+ years of age SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE: • Ability to write, read, and verbally communicate, • Must have good positive energy throughout the day, • Must be able to print legibly for Team Members, management, and guests to read, • Must be able to stand for extended periods of time, • Must be able to move quickly, • Must be able to push and lift up to 75 lbs. with or without assistance, • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume, • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required, • Exposure to cleaning materials, • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required, • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment, • Maintain a professional, neat, and well-groomed appearance adhering to Company standards, • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner, • Ability to maintain confidentiality, • Ability to handle a fast-paced, busy, and somewhat stressful environment

Events Manager 6+ month contract $37-41 New York, NY 10115 Must Haves: Bachelor’s degree or equivalent education and experience required 3 years of professional event planning experience, preferably in higher education, healthcare, nonprofit, or complex institutional settings Demonstrated experience managing multiple events simultaneously with strong attention to detail Strong project management and organizational skills Excellent interpersonal and client service skills Experience managing event budgets and financial reconciliation processes Ability to work evenings and weekends as required for event support Nice to Haves: 4+ years of professional event planning experience, preferably in higher education, healthcare, nonprofit, or complex institutional settings Experience supporting executive-level or high-profile institutional events Knowledge of event production elements including staging, audiovisual coordination, and venue logistics Position Summary: The Temporary Manager of Events (Planning and Operations) is responsible for managing a portfolio of departmental and institutional events. This role focuses on the planning and execution of smaller- to mid-sized programs, including welcome events, departmental gatherings, and clinical engagement programs. The Manager will also support the execution of large-scale and executive-level events. This position emphasizes logistics, operational excellence, and client service. Responsibilities: Event Planning and Execution: Manage a portfolio of smaller- to mid-sized events, including welcome programs, faculty and staff gatherings, departmental celebrations, lectures, and recognition events Develop detailed event timelines, production schedules, and run-of-show documents Coordinate all logistical components, including catering, audiovisual services, rentals, space reservations, staffing, security, and technology needs Serve as primary point of contact for assigned departments and internal partners throughout the planning lifecycle Conduct site visits and ensure readiness of event spaces Provide on-site leadership and troubleshooting during events Support of Large-Scale and Executive Events: Assist in the planning and execution of large-scale institutional programs, ceremonies, and executive-level gatherings Support logistics management, vendor coordination, staging, guest management, and production needs for high-profile events Contribute to operational planning for complex, multi-stakeholder programs Department and Client Partnership: Build strong relationships with departments and administrative units to understand programmatic goals and translate them into well-executed events Guide event best practices, budgeting, timelines, and procedural compliance Financial and Administrative Management: Develop and manage event budgets for assigned programs Track expenses and ensure adherence to approved financial parameters Process vendor invoices, contracts, purchase orders, deposits, and honoraria Maintain accurate documentation and provide post-event budget reconciliation summaries Vendor and Operational Coordination: Source and coordinate vendors, including catering, audiovisual services, rentals, décor, and printing Negotiate pricing and ensure contracted deliverables are met Coordinate with operational departments to ensure event readiness Office and Team Contribution: Collaborate with the events team to ensure alignment of standards, processes, and service delivery Contribute to event planning templates, operational resources, and process improvements Assist with mentoring or guiding junior staff, student workers, or temporary event staff Represent the events team in meetings with internal partners as appropriate

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At Mango, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: For our MANGO store located at the Hudson Yards Mall in New York, New York we are currently recruiting for a Floor Supervisor to join our team. What would your day to day look like? Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales. Key Responsibilities: · To ensure and provide an excellent level of customer service in the store · To ensure the team possesses good product knowledge and is aware of the key performance indicators · To be familiar with and offer services according to the needs of customers in order to maximize sales · To organize and distribute tasks and positions to each member of the team · To ensure that sales targets are implemented, achieved and exceeded in store · To maintain the image of the store in order to make it attractive and commercial · To know and apply the visual merchandising standards of the brand and of the season. · To participate in updating the Merchandising and Rotation schedules We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable. Requirements: · Prior experience in retail sales is preferred · Must be a sales-driven, goal-oriented individual · Passion for customer service, styling, and product · Flexible availability, including weekends and holidays · Must have a positive, high-energy, friendly, outgoing, and engaging personality. · Must be willing to take the first step to initiate contact with the customers and identify their shopping needs. · Strong time management and communication skills · Ability to manage multiple and competing work priorities, demands, and changes What makes us special? • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!, • Insurance Benefit: You only pay a % of the value!, • Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses., • 401(K) Pension Plan, • Holidays + Wellness Days, • Vacation Days, • Commuter Benefits, • Bonus and/or Commission paid monthly, • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success., • Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. The pay range for this position at commencement of employment is expected to be between $19.50 - $23.50/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time. You got it? We like you!