Service desk manager jobs in Hoboken, New Jersey - Page 6Create job alerts

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Brooklyn, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime Required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: Manhattan, NY SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a 140 bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate and Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR q8f9IUxzeq

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. Position: Administrative Assistant /Front Desk Reports To: Program Director Location: 10 Snyder Ave, 4th Floor, Brooklyn, NY 11226 What The Administrative Assistant /Front Desk Does: • Provide administrative and clerical support to ensure the smooth operations of all departments., • Organize and maintain daily attendance in the form of sheets, data logs or remote session reports., • Assist non-clerical staff with clerical work (i.e., data collection and data verification)., • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel., • Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)., • Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Monitor, troubleshoot, and ensure proper functioning of all office equipment, including ax and copy machines; coordinate maintenance repairs as needed., • Prepare, submit and track all MIS requests for assistance., • Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)., • Manager the full office supply process: order, receive, track, store and distribute office supplies., • Conduct mail pickups and/or deliveries., • Have direct client service/program responsibilities in addition to the above, • At least one (1) year of relevant experience., • Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management., • Ability to operate a multi-line phone system and greet a high-volume of incoming visitors., • Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment., • Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality., • Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and, • low- income populations., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required., • Background as a front-desk receptionist or administrative assistant at a non-profit organization Preferred. Status: Full-time- In Person (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR brENUU7q0d

Job Description Studio Experience Coordinator alts | Alteration Specialists of New York is looking for a Studio Experience Coordinator We are looking for a dynamic professional Studio Experience Coordinator member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This role also includes overseeing the day-to-day operations in studio and requires close collaboration with members of our Tailoring department. This is a customer facing, full-time in-person role in New York, with competitive pay, full benefits, and opportunities for future growth. Compensation This role has a starting range of $45,000-$50,000 per year and requires regular weekend availability. This includes up to $2,000 bonus pay per year. Responsibilities Front Desk - Office Management • Maintain a professional, warm, welcoming office environment, • Greet all clients, manage check-ins, pickups and payment, • Answer all inbound calls to the alts Studio, • Manage all client bookings and appointments, • Process new transactions and ensure internal reporting is correct, • Scan out all fittings to the proper fitter in the system, • Responsible for ordering and tracking inventory., • Ensure all outsourced garments are appropriately tagged, distributed and delivered, • Manage the flow of fitting room processes and appointment, • Quick, warm, and on-brand customer communication across emails, calls and in-person, • Instruct Customers on how to check in for their appointments, • Offer each customer water, ensure the company playlist and scents are working properly, • Check in on customers throughout entire experience in studio - from check in to check out, • Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the larger ops team, • Engage in frequent collaboration with the Tailor Shop Manager of your alts studio in order to assess studio needs and day to day operations, • Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio, • Ensure all garments are racked in accordance to alts standardized racking system, • Ensure all tickets are properly created, and processed throughout the garment’s life cycle with Alteration Specialists, • Responsible for monitoring production, • Ensure all garments are bagged and packaged appropriately before handing off to customer, this includes garments being shipped properly, • You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease., • You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion., • You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in., • You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list., • You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe., • You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization’s objectives., • You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience • Batchelor's degree OR directly related experience required,, • Prior responsibilities in the fashion industry, and communications management desired., • Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. Why the Role is Compelling As a Studio Experience Coordinator for an alts team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client’s life. You would establish rewarding relationships with the studio’s clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff. Powered by JazzHR LVdvJ7qvbN

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description JOB DESCRIPTION JOB TITLE: SAFETY SECURITY OFFICER FLSA: NON-EXEMPT DIVISON: SERVICES- SECURITY REPORTS TO: SHIFT SUPERVISOR LOCATION: BRONX, NY SALARY: $19.25/ HOUR SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all client’s, staff, and the property around the family (with children) homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment., • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate. Fire Guard License for Shelters preferred. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. Bilingual English/ Spanish required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 9vIcYTpgAX

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: New York, NY SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a homeless family shelter with children. This position reports to the Shift Supervisor and Security Manager of the Facility. Must provide proof of COVID-19 vaccinations. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment., • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate. Fire Guard License for Shelters preferred. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 2K7yjHewOD

Job Description IT Support Technician Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing/homeownership, community revitalization, small business development and arts and culture to 60,000 people annually. About the Role The IT Support Technician reports to the IT Manager and provides comprehensive technical support across the organization. This role ensures smooth operation of IT systems, supports users with troubleshooting, maintains infrastructure, and manages the organization’s web presence of Bedford Stuyvesant Restoration. Acting as frontline IT support, the position handles day-to-day technical issues, escalates complex problems to senior staff, and contributes to projects that enhance system performance, reliability, and digital engagement. Key Responsibilities ● User & Technical Support ○ Respond to help desk tickets and service requests promptly. ○ Diagnose and resolve hardware, software, and network issues. ○ Provide timely and patient technical guidance to staff explaining technical concepts to non-technical users and escalate advanced issues to the IT manager. ○ Maintain a detailed trouble log of support requests and resolutions. ● System & Network Maintenance ○ Support daily operations of servers, workstations, and network devices. ○ Install, configure, and update hardware/software (PCs, laptops, printers, VOIP telephones, mobile devices, firewalls, routers). ○ Monitor backups, internet access, and system security. ○ Maintain LAN/WAN infrastructure and assist with configuration management. ○ Reorganize and document cabling, racks, and patch panels. ● Web Management ○ Maintain, update content, and optimize the organization’s website for performance, security, and usability. ○ Manage hosting environments, DNS records, SSL certificates, and domain renewals. ○ Oversee CMS platform (WordPress) and ensure proper functionality. ○ Integrate third-party tools (CRM, fundraising platforms, analytics, payment gateways). ○ Track website traffic and performance using analytics tools; provide reports on engagement and conversions. ○ Optimize site structure and content for SEO best practices. ● Collaboration & Projects ○ Assist in planning and implementing upgrades to improve system capacity, speed, and reliability. ○ Provide coverage for IT staff ○ Support cloud-based server initiatives and emerging technology projects. ○ Collaborate with communications/marketing teams to publish timely web updates and campaigns. ○ Research and implement emerging technologies (AI-driven chatbots/tools, automation tools, etc.). ● Specialized Support ○ Configure and support Google Workspace, Microsoft Suite, and enterprise applications (e.g., Financial Edge, Raiser’s Edge). ○ Troubleshoot VOIP systems, audio/video equipment, and lab computers. ○ Act as backup for website, email, and domain-related issues. ○ Support installation and troubleshooting of A/V equipment (LED TVs, projectors, etc.). ○ Perform hardware replacements (hard drives, RAM, motherboards). What you bring to the role ● Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. ● Strong troubleshooting skills in large corporate network environments. ● Knowledge of LAN/WAN, TCP/IP, network topology, and client-server access. ● Proficiency with Windows, macOS, and common enterprise applications. ● Experience with CMS platforms and web development languages are a plus (HTML, CSS, JavaScript). ● Understanding of SEO, analytics, and accessibility standards. ● Ability to learn new technologies quickly and independently. ● Strong communication skills with attention to detail and documentation. ● Ability to work under pressure, manage multiple priorities, and meet deadlines. ● Team-oriented with excellent collaboration skills. ● Experience with firewalls, web technologies, and system security. Benefits (Full time) Health/medical, dental and vision coverage, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, employee discount program, 403B retirement plan, employee assistance program, commuter benefits programs, and other forms of leave and benefits. Hourly Range: $30.22 Application Process: Please include a resume and cover letter outlining your interests and qualifications when applying for this position. I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. Anti-Nepotism Policy: Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.

Job Description ABOUT NORTHSIDE CENTER Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams. Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children’s self-esteem. For more information on Northside Center for Child Development, please visit . ABOUT THE ROLE We are seeking a proactive and customer-focused Helpdesk Engineer to join our IT support team. This role will focus on providing Tier 1 and Tier 2 support for desktop configurations, Office 365 platform services, and Windows environments. You’ll be the first point of contact for users needing assistance, ensuring timely resolution of issues and maintaining a high standard of service delivery. PRINCIPLE DUTIES AND RESPONSIBILITIES • Provide technical support to end-users via phone, email, chat, and in-person for hardware, software, and network-related issues, • Configure, deploy, and troubleshoot Windows desktops and laptops (Windows 10/11)., • Manage and support Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive., • Install, configure, and update desktop software, operating systems, and patches as needed., • Set up and manage user accounts, permissions, and group memberships via Active Directory and Office 365 Admin Center., • Maintain inventory of IT hardware and software assets., • Assist with user onboarding/offboarding, ensuring proper equipment setup and access provisioning., • Escalate unresolved issues to appropriate technical teams and coordinate follow-ups., • Create and maintain detailed documentation for procedures, known issues, and troubleshooting steps., • Support and troubleshoot mobile device access to corporate resources (iOS/Android)., • 2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role., • Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting., • Proficient in supporting Office 365 suite applications and services., • Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus)., • Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers)., • Excellent problem-solving skills with a focus on root-cause analysis., • Strong verbal and written communication skills; ability to explain technical information to non-technical users., • Customer service mindset with an emphasis on patience, professionalism, and follow-through., • Preferred:, • Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk)., • Basic knowledge of ITIL processes., • Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager)., • Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.

Job Description JCFPL JOB TITLE: Principal Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners – Bookmobile REPORTS TO: Supervising Library Assistant CIVIL SERVICE JOB TITLE: Principal Library Assistant SALARY RANGE: $47,479 - $50,615 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: October 23, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Principal Library Assistant, under general direction the Supervising Library Assistant, performs technical and/or paraprofessional duties of considerable difficulty in one or more of the functional areas of librarianship; and does other related duties as required.in order to perform day-to-day paraprofessional work directly related to the acquisition, organization, and distribution of library materials on the Bookmobile, including all aspects of circulation, evaluation and selection for weeding, processing of new books, organization of shelves and re-shelving, and managing holds. The Principal Library Assistant coordinates and collaborates with team and department members, to address the activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or interloan section. The Principal Library Assistant will also conduct programs such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Principal Library Assistant also answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic index systems (for example, card catalog, readers' guide, microfilm, and topical files). The Principal Library Assistant determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. The Principal Library Assistant may be required to drive the Bookmobiles as needed. JOB DUTIES: * Participates in implementation of library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community; conducts programs for which objectives and general procedures have been established or outlined such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students; promotes library extension programs; makes personal contacts and provides routine information to community residents. * Coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. * Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users; examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. * Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. * Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. * Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. * Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. * Performs other duties as assigned. CORE COMPETENCIES: Communication/Collaboration * Communicates effectively using a variety of methods * Effectively communicates relevant and timely information to appropriate stakeholders * Develops and maintains effective relationships with others to achieve common goals * Works effectively on teams with strong team-building skills and attitudes * Applies effective strategies to manage organizational politics, conflict and difficult behaviors among colleagues and patrons * Communicates effectively with a variety of audiences and individuals from diverse backgrounds * Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service * Contributes to and models customer service standards that enhance the user experience * Model standards and practices for the delivery of quality internal and external customer service * Applies customer service skills to enhance the level of user satisfaction * Applies effective techniques to address difficult situations with users and staff * Understands and acts in accordance with the basic values and ethics of library service Professional Development * Manages the development of one’s own learning and ongoing improvement of skills and knowledge * Uses creative and innovative approaches to address daily challenges within various job duties and strives to develop initiatives that serve the needs of the Outreach Branch services. * Establishes strategies and long-range initiatives to create a learning environment within the division and the library * Plans for and supports staff career development opportunities * Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement * Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services * Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders * Builds relationships and support for the library with community organizations * Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology * Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. * Understands and uses basic computer hardware, peripherals, software, and operating system functions * Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: * Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. * Two (2) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university. ADDITIONAL RELEVANT SKILLS: * Preference given to applicants currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. * Ability to manage and administer library programs. * Knowledge of Jersey City’s population, geography, and/or local government. * Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).is desired. * CDLB License highly desirable * NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR ieqEZhuDfn

Job Description About Northside Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams. Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children’s self-esteem. For more information on Northside Center for Child Development, please visit . About the Role We are seeking a proactive and customer-focused Helpdesk Engineer to join our IT support team. This role will focus on providing Tier 1 and Tier 2 support for desktop configurations, Office 365 platform services, and Windows environments. You’ll be the first point of contact for users needing assistance, ensuring timely resolution of issues and maintaining a high standard of service delivery. Key Responsibilities * Provide technical support to end-users via phone, email, chat, and in-person for hardware, software, and network-related issues * Configure, deploy, and troubleshoot Windows desktops and laptops (Windows 10/11). * Manage and support Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive. * Install, configure, and update desktop software, operating systems, and patches as needed. * Set up and manage user accounts, permissions, and group memberships via Active Directory and Office 365 Admin Center. * Maintain inventory of IT hardware and software assets. * Assist with user onboarding/offboarding, ensuring proper equipment setup and access provisioning. * Escalate unresolved issues to appropriate technical teams and coordinate follow-ups. * Create and maintain detailed documentation for procedures, known issues, and troubleshooting steps. * Support and troubleshoot mobile device access to corporate resources (iOS/Android). * Provide network troubleshooting for end-users (Wi-Fi connectivity, VPN access, printer configuration). Qualifications Required: * 2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role. * Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting. * Proficient in supporting Office 365 suite applications and services. * Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus). * Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers). * Excellent problem-solving skills with a focus on root-cause analysis. * Strong verbal and written communication skills; ability to explain technical information to non-technical users. * Customer service mindset with an emphasis on patience, professionalism, and follow-through. * Preferred: * Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk). * Basic knowledge of ITIL processes. * Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager). * Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus. Education Associate or Bachelor’s Degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). COMPENSATION: $52,000 - $88,000

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets while maintaining a discreet and guest-forward approach aligned with Faena’s brand. This role develops and implements security procedures, supervises the security team, and coordinates emergency response and risk mitigation strategies. This position has an annual compensation of $85,000 per year. DUTIES AND RESPONSIBILITIES * Manage daily security operations including shift scheduling, patrols, access control, and incident reporting * Lead training and oversight for all security personnel, including emergency response, customer service, and de-escalation protocols * Liaise with local law enforcement, fire department, and emergency services as needed * Develop and implement safety policies, evacuation procedures, and crisis management protocols * Maintain and monitor security systems (CCTV, access control, alarms) and report maintenance needs * Coordinate coverage for VIP guests, high-profile events, and public access areas * Conduct risk assessments and incident investigations, producing detailed reports * Work collaboratively with departments including Rooms, Events, and Engineering to ensure integrated property safety * Maintain compliance with all relevant city, state, and OSHA security regulations Qualifications * 5+ years of progressive experience in security or safety management, preferably in luxury hospitality, nightlife, or event environments * Prior supervisory or managerial experience in a unionized setting preferred * NYS Security Guard License required; Fire Safety Director Certification strongly preferred * CPR/First Aid/AED Certification required * Knowledge of surveillance systems, hotel property layouts, and threat assessment protocols. SKILLS * Calm, composed leadership under pressure * Excellent communication and team coordination skills * Strong decision-making in real-time situations * Discreet and professional demeanor with guests and high-profile clientele * Detail-oriented with clear documentation and reporting ability PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: Bronx SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a homeless shelter setting. The populations served are single men and families. This position reports to the Shift Supervisor and Security Manager of the Facility. The position pays $17/hr. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate. Fire Guard License (F02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR XKI1h2Dtdo

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: Manhattan, NY SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a 140 bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate and Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 3z8kaL7lK4

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Brooklyn, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime Required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: Brooklyn, NY SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a 200+ bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate and Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 0zy3K0ZO70

Job DescriptionAbout the Organization The Children's Law Center (CLC) is a non-profit legal services organization that represents children in custody, visitation, guardianship, paternity, family offense, and related child protective (abuse or neglect) proceedings in the Family Courts and the Integrated Domestic Violence Parts of the Supreme Court of the State of New York, and in appeals therefrom. CLC represents approximately 5,000 children annually in the Bronx, Brooklyn, Queens and Staten Island, providing holistic and zealous representation and support in the Court, the community and the legislature. CLC's mission is to empower our clients, prevent trauma and promote wellbeing. Job description Under the direction of the Operations Manager, the Client Services and Data Assistant will work in a team environment to perform administrative tasks associated with the functioning of the borough office, including but not limited to greeting clients and other visitors, answering a busy phone system, calendar management, performing data entry, filing, faxing and copying documents. Results Expected of the Position Ensure smooth and efficient operations of the Client Services Desk and provide a positive experience for visitors, clients and staff. Partner with team members to ensure accurate, timely data collection and records management for the borough office and CLC. Essential Duties/Responsibilities • Proactively greets all clients and the public directly and while answering calls on a multi-line telephone system., • Logs all client, litigant and collateral interviews., • Performs assigned data entry., • Prepares and mails client correspondence by requested deadlines., • Creates case files as needed., • Copies, faxes, collates, and batches documents as needed., • Provides administrative clerical support for designated managers., • Searches internal and external databases to complete assigned tasks., • Files and archives documents in accordance with CLC practices., • Monitors and checks attorney calendars upon request., • Sorts and distributes mail and other documents., • Conducts playroom oversight and communicates issues to the Operations Manager., • Works with CLC teams to review department practices, suggest solutions and implement improvements in order to meet client, court and organization needs., • Actively participates on various committees, providing training and insight as needed., • Attends and actively participates in supervision, team, and office-wide meetings., • Schedules client appointments in Outlook as requested., • Performs other duties as requested. Key Qualifications and Competencies, • High School Diploma or equivalent education, • Minimum of two years of experience working in a busy office environment handling multiple office tasks including answering multi-line telephone system, data entry, providing customer service, appointment scheduling, mail sorting, and distribution is required, • Superb people and effective communication skills including excellent written, verbal, time management, and organizational skills; knowledge of legal terminology, • Curiosity and eagerness to continue learning new skills and growing professionally and taking an optimistic approach to new challenges, • Ability to foster and maintain a spirit of unity, teamwork and cooperation, • Demonstrated efficient, persistent and meticulous attention to detail, along with outstanding initiative, analytical, critical thinking and problem-resolution skills, • Proven ability to work independently with excellent judgment, diplomacy, professionalism and ability to prioritize requests, track and manage multiple requests simultaneously, and meet deadlines, • Demonstrated skills as a regular user of software, technology, and online resources -including knowledge of databases, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook including calendaring, tasks, etc.), Internet searches, etc., • Demonstrated ability to exercise complete discretion when working with confidential and sensitive information, • Interest in working with internal and external constituencies, including interns, students, and volunteers, • Proficiency in languages other than English preferred but not required Salary Requirements The expected salary range for this position ranges from $46,920 – $59,670 annually. Salary offers, pursuant to the CLC Collective Bargaining Agreement, are based on the total number of years of experience in a position performing administrative, clerical, and reception work in an office setting. Benefits At The Children’s Law Center, we provide a comprehensive benefits package to support your wellbeing. Our offerings include health, dental, and vision insurance, a 401(k) plan including employer contribution and match, paid time off, and opportunities for professional growth. We are dedicated to creating a supportive and balanced work environment where you can thrive both personally and professionally. As an employee of The Children’s Law Center, you may be eligible for federal loan forgiveness programs. For more information, please visit . As an equal opportunity employer, The Children's Law Center is committed to fostering an inclusive and equitable work environment. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status. Powered by JazzHR a2eUThXwVF

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: New York, NY SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a homeless family shelter with children. This position reports to the Shift Supervisor and Security Manager of the Facility. Must provide proof of COVID-19 vaccinations. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate. Fire Guard License for Shelters (F-02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 4YnSv0frGk

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people. We are looking for a Team Manager, Deal Desk to join our Global Revenue Operations organization. Why is this role so important at Similarweb? The Deal Desk is a critical enabler of Similarweb's growth, ensuring every commercial agreement is structured for speed, accuracy, compliance, and long-term success. As the Team Manager of our global Deal Desk function, you will lead a team of Deal Desk Managers that supports the full deal lifecycle across regions and segments. You'll partner closely with Sales, Legal, Finance, and Executive Leadership to strengthen deal quality, enhance governance, and accelerate revenue. This role also plays a key part in shaping our future systems and operations—leading major initiatives such as our 2026 CPQ transformation and driving new AI-led efficiencies across the Quote-to-Cash process. So, what will you be doing all day? • Lead day-to-day Deal Desk operations, overseeing global support for quotes, deal structures, service orders, amendments, and non-standard terms., • Serve as a senior escalation point and trusted advisor on complex commercial structures, ensuring accuracy, consistency, and compliance with revenue recognition and internal controls., • Define, improve, and enforce end-to-end GTM processes, deal policies, signature protocols, and documentation standards., • Own Deal Desk documentation, playbooks, and internal knowledge bases, while identifying operational gaps and driving scalable, global solutions., • Lead major Q2C initiatives—including serving as business owner for the company's 2026 CPQ evaluation, vendor selection, design, and implementation., • Partner with RevOps, Legal, Finance, and IS teams to align systems and processes across the revenue lifecycle., • Manage, mentor, and develop a high-performing global Deal Desk team, setting expectations, coaching performance, and ensuring operational excellence.This is the perfect job for someone who:, • Has 5+ years of Deal Desk experience, including 2+ years in a senior or managerial role., • Possesses an advanced understanding of SaaS commercial structures, revenue recognition, and non-standard commercial terms., • Has demonstrated experience drafting or customizing commercial language and advising on complex deals., • Has led global or distributed teams with a strong track record of coaching, development, and cross-functional influence., • Brings proven success in process design, optimization, documentation, and governance across GTM organizations., • Has hands-on experience with CPQ, CLM, or Q2C systems—and ideally has supported or led a major CPQ transformation. The base salary range for this position in New York City is $125,000 - $170,000 plus benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. Individual compensation is based upon a number of factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area, and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. #LI-SS #LI-Onsite We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job Description We value the time and privacy of every candidate who applies. To make sure real people don't get lost in the process, we use a structured hiring process that helps qualified applicants receive the attention they deserve. This includes several steps, with an in-person, skill-based interview as the final stage. Job Title: IT Support/Helpdesk Leader Location: New York, NY, US (Hybrid) Note: No third-party candidates please. Overview Were looking for an IT Support/Helpdesk Manager to lead and shape a Service Desk in a 24/7 environment. This role manages a local team, oversees Tier 1 and Tier 2 support, and drives improvements that make the user experience faster, smoother, and more reliable. Key Responsibilities • Lead and mentor the support team; manage scheduling, coverage, and daily workflow., • Oversee end-user support for desktops, laptops, mobile devices, applications, and connectivity., • Reduce escalations and improve first-call resolution by refining processes and training., • Review recurring issues, spot trends, and recommend practical fixes., • Keep support documentation and knowledge base materials updated., • Track service metrics and communicate performance to IT leadership., • Partner with other IT teams on projects, equipment updates, and system rollouts., • 6+ years of end-user support experience, with at least 3 years in a supervisory role., • Strong background in Windows environments, Microsoft Office, and general hardware/software support., • Proven ability to improve workflows, shorten resolution times, and strengthen user experience., • Strong communication and leadership skills; comfortable guiding a team in a fast-paced environment., • Experience in time-sensitive industries (legal or financial) is a plus., • Someone who likes solving problems and improving processes, not just maintaining the status quo., • A steady, approachable leader who lifts team performance., • Someone who understands urgency and can communicate clearly with non-technical users.

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Case Manager - Asylum Shelter Location: TBD Pay Range: $24.72 per hour (effectively $45,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers., • Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals., • Providing orientation to clients about the shelter program, the asylum process, and the potential consequences., • Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey., • Assisting clients in understanding and accessing the asylum process and related resources., • Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience., • Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers., • Empowering clients to actively participate in their own asylum planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs., • Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings., • Referring clients to relevant organizations specializing in asylum-related legal assistance., • Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community., • Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services., • Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process., • Facilitating suitable housing placements and connecting clients with culturally competent housing resources., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field., • Associate degree in human services or a related field with a minimum of 2 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers., • Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL TASKS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Executes emergency plans as outlined in the policy and procedure manual., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Bachelor's in Human Services or related field, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description POSITION: Human Resources Assistant REPORTS TO: Human Resources Manager STATUS: Part-Time, Non-Exempt RANGE: $20.00 per Hour SCHEDULE: Monday-Thursday, Five (5) Hour Shift per day, Onsite Founded in 1901, Brooklyn Law School is a distinguished, independent law school located in Downtown Brooklyn, New York. The Law School is searching for a Human Resources Assistant to join our team. The Law School’s size, vibrant employee and student population, and commitment to training the next generation of lawyers and promoting social justice, will offer a candidate the opportunity to develop and diversify practical skills and participate firsthand in operating a successful educational institution. Reporting to the Human Resources Manager, the Human Resources Assistant will play a vital role in projects within the department and administrative functions. This position is ideal for a detail-oriented, organized, and proactive professional looking to grow their career in Human Resources. Responsibilities include: • Maintain accurate and up-to-date employee records (both digital and physical), • Complete and manage I-9 verification forms for part time employees, • Process RA/TA student employment forms and onboarding documents, • Assist with job postings, resume reviews, and scheduling interviews, • Assist with drafting offer letters and initiating background checks, • Assist with welcome packets, new hire orientation, and orientation schedules, • Assist with compliance tracking, i.e. Harassment training, hybrid work agreements, etc., • Respond to requests for employment verification from personnel and outside parties in a timely and accurate manner, • Provides customer service support to employees, • High school diploma or equivalent required, currently pursuing Bachelors preferred, • 1–2 years of experience in office administration and customer service; interest and/or experience in Human Resources preferred, • Strong organizational skills and attention to detail, • Ability to maintain confidentiality and professionalism, • Human Resources experience, • Prolonged periods sitting at a desk and working on a computer It is the policy of Brooklyn Law School to be impartial in the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, religion, color, natural origin, citizenship status, gender, age, veteran status, disability, marital status, union affiliation, political affiliation, sexual orientation or preferences or any other legal protected status.

Job Description Title: Senior Case Manager Location: TBD Pay Range: $30.21 per hour (effectively $55,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. Primary Job Responsibilities/Duties: The Senior Case Manager will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution., • Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA., • Collaborate with the Housing Specialist to prepare and submit housing packets and applications., • Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements., • Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs., • Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks., • Deliver crisis intervention and emergency services as the need arises., • Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits., • Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations., • Maintain accurate and organized supervisory case notes, referrals, and associated documentation., • Tackle facility-related challenges diplomatically and facilitate conflict resolution., • Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis., • Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities., • Plan and execute community outreach initiatives and related activities., • Act as a liaison and representative for engagement with community organizations, as needed., • Review and assess initial intake and assessments for clients., • Manage a caseload of clients based on the census., • Review and approve work and dorm passes for clients., • Contribute actively to case conferencing and client review processes., • Provide ongoing case management and counseling, extending up to one year beyond client departure. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience., • Excellent understanding of the challenges faced by homeless and special needs populations., • Expertise in case work and case management methodologies., • Demonstrated commitment to the mission of NAICA, Inc., • Proven ability to collaborate effectively with diverse groups., • Strong organizational acumen, meticulous attention to detail, and operational efficiency., • Display of maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES • RECRUITMENT:, • Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates, • Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings, • ONBOARDING:, • Prepare paperwork and schedules for seamless new-hire onboarding process, • Coordinate with cross-functional departments to deliver an exceptional onboarding experience, • Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day, • Partner with Information Technology team to ensure new hire set up is complete and functional, • Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period, • Coordinate seating charts and desk moves for new hires in partnership with the Office Services team, • Complete Forms I-9, verify I-9 documentation, and maintain I-9 files, • Prepare new employee files, • Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys, • ENGAGEMENT:, • Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback, • Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain ESRT’s Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events, • Support in the implementation and strategy of ESRT’s Internship Programs, which includes support of recruitment, program coordination, program development, and other duties, • Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service, • Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT, • DEVELOPMENT & TRAINING:, • Manage multiple internal training compliance programs including user management and audit of use, • Coordinate communication and memos to inform company on trainings, • Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability, • Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy, • RETENTION:, • Support the implementation of all employee surveys, compile the results, and correlate data, • Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news, • Create and distribute internal communications and memos, • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development, • OFFBOARDING:, • Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations, • Assist in the recovery of company assets including company property and identification badges, • Coordinate with the Information Technology team to revoke system access, • Ensure completion of termination related paperwork, • Coordinate completion of Exit Survey and Exit Interviews if applicable, • Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines, • Ensure compliance with local and federal regulations and applicable employment laws, • Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system, • Produce, correlate, analyze and distribute various HR reports, • Maintain confidentiality and integrity related to all HR and employee functions, • Escalate process issues to Manager, HRBP and provide recommendations for improvement, • Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE, • You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT’s mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations.REQUIRED SKILLS/ABILITIES, • Excellent organizational skills and attention to detail, • Excellent time management skills with a proven ability to meet deadlines, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skill, • Working understanding of human resource principles, practices, and procedures, • Ability to function well in a high-paced and, at times, stressful environment, • Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel, • Experience with various Human Capital Management platformsEDUCATION & EXPERIENCE, • Bachelor's degree in human resources or related field and/or equivalent experience, • One to three years in corporate HR related experience required, • SHRM-CP credential desirable PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description Do you have the passion and ability to create a memorable first and last impression? We are looking for an energetic and service-oriented individual to join our team as a Doorman/Bell Person. This role is essential to the guest experience, providing a warm welcome and fond farewell to everyone who visits the hotel. MAIN DUTIES: • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible., • Executes excellent check in and check out procedures whilst being knowledgeable of all hotel amenities., • Forwards guest complaints to the Duty Manager, assists guests in all inquiries in connection with hotel services, key hotel personnel, in-house events, directions, etc., • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and current events., • Processes packages, deliveries and shipments which may be either outgoing or incoming in an accurate and timely manner., • Proficient in knowledge of restaurants, museums, attractions, maps, and other local attractions are a must., • Acts as a resource and knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing)., • Effectively communicates with all other departments to coordinate and ensure that guest requests and expectations are met., • Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the door, lobby and Concierge desk., • Works closely with the Concierge to ensure smooth handling of guest luggage, deliveries and special requests. As a Bell Person, you will work closely with the Front Office and Concierge team to ensure guests are escorted to their rooms and assisted with luggage. You'll introduce guests to hotel amenities, hours of operation, and respond to any questions they may have. While stationed in the lobby, you will remain attentive, approachable, and ready to assist at all times. REQUIREMENTS: • Previous customer service experience, • Excellent knowledge of New York City preferred, • Ability to lift up to 50 lbs., • Ability to stand and walk for extended periods (up to 8 hours or more per shift), • Frequent bending, stooping, and reaching to handle luggage or assist guests, • Ability to push/pull luggage carts, • High school diploma or GED required, • Strong interpersonal skills and an ability to build rapport with guests., • Excellent verbal and written communication skills., • Attention to detail and ability to multitask, prioritizing completing task., • Proactive self-starter/solution-oriented., • Willingness and ability to learn new tasks and systems. This position requires flexibility, with shifts ranging from morning to evening, including weekends and holidays. EMPLOYEE BENEFITS: • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday parties and staff appreciation events, • Complimentary in-house uniform dry cleaning Be inspired by Firmdale, And learn more about the New York hotels Find out why we inspire employees to Love What You Do

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Launched in 1993, the award-winning Midtown Community Justice Center is one of the country’s first problem-solving courts. It provides alternatives to fines and jail as a response to low-level crime. Seeking to reduce crime and incarceration and increase public trust in justice, the Midtown Community Justice Center works with neighborhood stakeholders to improve Midtown Manhattan, and to serve the vibrant Midtown community, specifically those in need of services. The court responds creatively to low-level offending, seeking sentences that are restorative to the victim, defendant, and community. Further, the Midtown staff engage in ongoing community engagement events to promote community wellness and to help connect people in need to voluntary services. Midtown Community Justice is seeking a Bilingual Case Manager for the Intake team. Reporting to the Coordinator of Court Operations, the Case Manager will be responsible for coordinating new referrals, conducting intakes and screenings, reengaging former and existing participants to complete mandated services, orienting new participants to the Midtown Community Justice Center, and scheduling participants for services. The Case Manager will also be responsible for providing one-on-one case management support to participants in need of services. Once a participant is enrolled in programming, the Case Manager will provide regular written updates and compliance reports to the court, including to the judge, clerks, defense attorneys, and prosecutors. Responsibilities include but are not limited to: • Conduct comprehensive needs-based intakes and assessments for clients referred to Midtown Community Justice Center and from other Center project sites;, • Schedule participants for mandated social services and/or community engagement sessions;, • Maintain caseload of CJA participants and provide support with completing court mandates, including care coordination with outside providers;, • Conduct case management sessions and make referrals for a variety of social service needs including linkages to harm reduction/substance use and mental health services, housing, employment, benefits, and more;, • Maintain a comprehensive and up-to-date list of referral resources that offer a wide range of programs and services;, • Enter and maintain accurate data entry in CJA’s electronic case management database including outreach, case information, intakes, attendances, and case outcome data;, • Provide written updates for court stakeholders for all court-involved participants; Provide resource coordination coverage in the courtroom, as needed;, • Collaborate and maintain strong relationships with key stakeholders, prosecutors, defense attorneys, and other court and programmatic staff;, • Provide crisis intervention and de-escalation, as needed;, • Manage administrative functions of the front desk and greet guests, as needed;, • Participate in group supervision, staff meetings, site visits, and trainings;, • Actively create, promote, and maintain a respectful, inclusive, and anti-racist work environment;, • Participate in group supervision, staff meetings, site visits and trainings;, • Assist with other programmatic and administrative tasks to support Midtown Community Court, as needed;, • Actively create, promote, and maintain a respectful, inclusive, and anti-racist work environment;, • Work with all program staff and teams to ensure continuity of services for participants;, • Participate in occasional evening and weekend community meetings; and, • Additional tasks as necessary.Qualifications:, • Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting;, • Must be fluent in English and Spanish, with proficiency in both written and verbal communication is required;, • Experience working in a court or criminal justice setting strongly preferred;, • Experience with drug/alcohol treatment, harm reduction, mental health services, co-occurring disorders utilizing a trauma-informed and anti-oppressive practice required;, • Ability to effectively work with diverse client populations, as a team member in a multiracial setting;, • Ability to be highly organized with excellent time management skills;, • Excellent writing skills and attention to detail required;, • Strong organizational and time management skills;, • Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner; and Position Location: Midtown Manhattan. Compensation: The compensation range for this position is $52,000 - $58,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR MG3KRL9uLM