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  • Medical Office Manager
    Medical Office Manager
    4 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Hair Stylist / Braider with Valid cosmetology or barbering License
    Hair Stylist / Braider with Valid cosmetology or barbering License
    4 days ago
    Full-time
    Union, Union

    Job Summary Join our dynamic team as a Hair Stylist / Barber and unleash your creativity while delivering exceptional grooming and styling services! In this energetic role, you will craft stunning haircuts, color treatments, and grooming styles that boost confidence and leave clients feeling their best. Your passion for hair artistry, combined with outstanding customer service skills, will create a welcoming environment where clients return time and again. This paid position offers opportunities to grow your skills, learn new techniques, and be part of a vibrant beauty community dedicated to excellence. Duties Provide expert hair cutting, styling, coloring, and grooming services tailored to each client’s preferences and features Perform specialized treatments such as hair extensions, eyelash extensions, nail care, and makeup application to enhance client looks Utilize salon software like MINDBODY for appointment scheduling, client records, and retail sales management Maintain impeccable sanitation standards by cleaning tools, stations, and work areas in accordance with health regulations Offer personalized consultations on hair care routines, product recommendations, and retail upselling opportunities Manage front desk responsibilities including greeting clients, scheduling appointments, and handling payments Mentor junior team members on techniques such as hair threading, straight razor shaves, and store management best practices Requirements Valid cosmetology or barbering license with experience in hair styling and grooming techniques Proficiency in using salon software systems like MINDBODY for efficient operations Knowledge of color theory to create vibrant or subtle color treatments tailored to clients’ desires Skilled in performing hair extensions, eyelash extensions, nail care, and makeup application Strong communication skills to understand client needs and provide exceptional customer service Ability to perform sanitation procedures diligently to ensure a safe salon environment Experience with retail sales techniques including upselling products such as styling tools or hair care products Familiarity with store management tasks such as inventory control and mentoring team members Join us if you’re passionate about transforming looks with creativity and precision! We value energetic professionals who excel in customer service, thrive in fast-paced environments, and are eager to learn new skills. This paid role offers a rewarding career path where your talent makes a real difference in clients’ lives every day. Job Types: Full-time, Part-time Pay: $30.00 - $150.00 per day Benefits: Disability insurance Flexible schedule Free parking Work Location: In person

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  • Medical Office Manager
    Medical Office Manager
    4 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Fabricator
    Fabricator
    8 days ago
    $64663.77 yearly
    Full-time
    Manhattan, New York

    Fabrication Lab Technician The Fabrication Lab Technician supports the PrintFX/Fabrication Lab (FabLab) by delivering high-quality digital fabrication and print services to the FIT community. This role provides technical expertise in 2D and 3D production processes, including file preparation, equipment operation, and post-production. The technician also serves as a key resource for students and faculty by offering hands-on support, training, and consultation to ensure successful project outcomes. Essential Functions: Digital Fabrication & Production • Prepare, process, and output files for large-format printing, fabric printing, and digital fabrication equipment including 3D printers, laser cutters, and vinyl cutters., • Perform post-production tasks and ensure quality control of all fabrication outputs., • Provide specialized technical oversight of 3D printing workflows, including file preparation, printing, post-processing, and troubleshooting., • Support advanced fabrication processes such as 3D scanning and asset creation., • Maintain production workflows to ensure timely and accurate completion of student and faculty projects., • Customer & Technical Support, • Provide front-line and advanced technical support to students, faculty, and staff in both in-person and remote environments., • Assist users with file setup, equipment use, and fabrication processes, ensuring alignment with lab standards and requirements., • Manage front desk operations including job intake, logging, POS transactions, and general service coordination., • Deliver consultations, orientations, and training sessions to support effective use of fabrication technologies., • Ensure a high level of customer service and user satisfaction across all interactions., • Equipment Maintenance & Lab Operations, • Perform routine maintenance, calibration, and troubleshooting of fabrication equipment, hardware, and software., • Conduct quality checks on completed jobs and maintain safe, efficient lab operations., • Assist with procurement by researching materials, supplies, software, and equipment., • Maintain a clean, organized, and safe lab environment in accordance with operational standards., • Training, Collaboration & Documentation, • Collaborate with faculty to support course-related fabrication needs and ensure equipment readiness for assignments., • Develop and deliver instructional materials and workshops (both synchronous and asynchronous)., • Train and support student employees, lab monitors, and peers on equipment usage and customer service practices., • Document procedures, workflows, and best practices to support lab operations., • Administrative & Operational Support, • Perform basic administrative duties including data entry, recordkeeping, and responding to inquiries., • Adhere to institutional policies, procedures, and safety standards., • Support additional projects, outreach, and operational needs as assigned., • The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: • Associate's degree in Industrial Design, Digital Fabrication, or a related field and 4+ years of relevant experience; or, • Bachelor's degree in a related field and 2+ years of relevant industry experience., • Experience working with digital fabrication technologies (e.g., 3D printing, laser cutting, large-format printing)., • Working knowledge of file preparation and design software used in digital production., • Preferred Qualifications:, • Bachelor's degree in a related field preferred., • 3-5 years of advanced technical experience in digital fabrication or production environments., • Experience supporting academic, lab, or maker-space environments., • Knowledge, Skills, & Abilities:, • Knowledge of digital fabrication processes, design principles, and production workflows., • Proficiency with computer systems, software applications, and fabrication equipment., • Strong troubleshooting, problem-solving, and quality control skills., • Ability to train and instruct users with varying levels of technical expertise., • Excellent communication, collaboration, and customer service skills., • Ability to manage multiple priorities in a fast-paced, service-oriented environment., • Strong attention to detail and commitment to safety and operational standards.

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  • Hair Stylist Assistant
    Hair Stylist Assistant
    11 days ago
    Part-time
    Manhattan, New York

    Job Overview Join our salon Studio as a Hair Stylist Assistant, where your enthusiasm and dedication will help create a welcoming environment for clients. This paid position offers a fantastic opportunity to develop your skills in hair styling, customer service, and salon operations. You’ll play a key role in ensuring every client leaves feeling confident and beautiful while gaining hands-on experience in a dynamic beauty setting. If you’re passionate about hair, eager to learn, and ready to grow your career, this is the perfect role for you! Duties Assist senior stylists with hair styling, coloring, and finishing techniques including hair extensions, eyelash extensions, and hair threading. Prepare clients for services by performing consultations on color theory, hair care needs, and desired outcomes. Maintain salon cleanliness and sanitation standards to ensure a safe environment for clients and staff. Manage front desk responsibilities such as scheduling appointments using salon software like MINDBODY, greeting clients warmly, and handling retail sales. Support store management with inventory organization, retail product upselling, and stock replenishment. Assist with retail sales of hair care products, makeup application tools, nail care items, and accessories through effective upselling strategies. Mentor new team members by sharing knowledge about salon procedures, customer service excellence, and technical skills. Requirements Cosmetology license or currently enrolled in an accredited program. Basic knowledge of hair styling techniques including blowouts, trims, and simple color applications. Familiarity with salon software systems such as MINDBODY for appointment scheduling and client management. Strong communication skills to connect confidently with clients and team members. Knowledge of sanitation practices to uphold health standards within the salon environment. Experience or interest in advanced services like hair extensions or makeup application is a plus. Ability to multitask efficiently at the front desk while providing excellent customer service. Embark on an exciting journey in the beauty industry by supporting our talented stylists and delighting clients every day! This role offers valuable training opportunities in store management, retail sales techniques, and technical skills that will elevate your career in cosmetology. We’re committed to fostering a positive environment where your passion for beauty can flourish!

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  • Executive Administrative Assistant
    Executive Administrative Assistant
    11 days ago
    $900 monthly
    Part-time
    Clinton Hill, Brooklyn

    Uniquely Me Creative Arts (UMCA) is a Non-Profit dedicated to children with special needs and their families. Our mission is to improve sensory processing disorder for special needs children through sensory-focused creative arts activities while their families engage in family chats led by experts in the field. UMCA envisions a world where every special needs child finds their unique creative voice and lives an inclusive life while their families share a journey of love and enjoyments. We are seeking a highly organized and proactive Executive Administrative Assistant to provide comprehensive support to our executive team. The ideal candidate will excel in office management, project coordination, and administrative tasks, ensuring smooth daily operations. This role requires exceptional communication skills, proficiency with various office software, and the ability to handle multiple priorities efficiently. The Executive Administrative Assistant will play a vital role in managing schedules, coordinating events, and maintaining a professional office environment. Duties Manage and coordinate executive calendars using Microsoft Outlook Calendar and Google Workspace Prepare, proofread, and transcribe documents with high accuracy and attention to detail Handle phone calls with professional phone etiquette, operate multi-line phone systems, and direct inquiries appropriately Organize and facilitate meetings, including scheduling, preparing agendas, and taking minutes Assist with event planning and coordination for company functions and client meetings Support project coordination efforts by tracking deadlines, preparing reports, and communicating with team members Utilize Office management skills to streamline administrative processes and improve overall office efficiency Provide executive administrative support including personal assistant duties as needed Requirements Proven experience in an administrative or clerical role with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Outlook Calendar, Google Workspace, and DocuSign Experience with event planning, bookkeeping, data entry, transcription, proofreading, and filing systems Excellent typing speed and accuracy for document preparation and data entry tasks Strong communication skills with professional phone etiquette and customer service experience Ability to handle multiple projects simultaneously while maintaining attention to detail Office management experience preferred; familiarity with front desk operations is a plus Knowledge of QuickBooks or similar accounting software is desirable Demonstrated ability to work independently with minimal supervision in a fast-paced environment This position offers an opportunity to contribute significantly to the efficiency of our organization while developing valuable skills in office management and executive support. Work Location: Hybrid remote in Brooklyn, NY 11238

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  • Housing Services Program Associate
    Housing Services Program Associate
    12 days ago
    Part-time
    Manhattan, New York

    Habitat for Humanity NYC and Westchester County is seeking a Housing Services Program Associate to assist with and expand the Homeownership programs within the Housing Department. The Associate will report to the Director of Housing Services (Director). The Associate will provide technical assistance, training, education, and pre- and post-purchase services to Habitat homebuyers, homeowners, and preservation homebuyers and homeowners in addition to being actively involved in the Housing Department as a whole and developing and improving policies and procedures within the organization. Responsibilities Overall Provide weekly reporting to supervisor and the Housing department. Work closely with the Housing Services team to continue to maintain the department’s client management system in HomeKeeper to meet all program needs. Provide monthly impact tracking for department programs and support quarterly management reporting for the organization. Homebuyer Program Assist the Director of Housing Services with new development and Post Purchase site visits, including showing units to prospective buyers, conducting final walkthroughs, and providing access for appraisals as needed. Coordinate completion of all punch list items with the Construction team prior to closings. Communicate with new buyers to track and ensure completion of the Homebuyers Program requirements prior to closing (i.e. Letters of Interest, sweat equity, education, savings plans, marketing meeting, etc.). Facilitate Homebuyer Education and assist with the creation of new education sessions as needed. Assist with filing and updating homebuyer and homeowner records in HomeKeeper. On a weekly basis, check and respond to department outreach via the Post Purchase and Preservation Communicate with new owners to ensure they are set up for success; this includes but is not limited to handing over warranty materials, building manuals, neighborhood resources, and other best practices dependent upon the type of unit purchased. Assist the Director and Housing Preservation Programs Manager (Manager) in monitoring, compliance, and foreclosure prevention services for Habitat NYC and Westchester single-family homeowners and multifamily developments. Attend meetings, conduct trainings, or other activities in-person or virtually with shareholders and tenants, as appropriate. Provide 1:1 assistance to homeowners in our portfolio who want to begin the resale process; including but not limited to requesting payoff letters, providing information on subsidy sources, and working with management companies on co-op policies and procedures. Assist with coordination of warranty management and repair requests of housing units in partnership with the Real Estate Development & Construction staff. Work with Director and Manager to host the Homeowner Help Desk series, which includes trainings on property tax * benefits and assessments, and asset management for homeowners. Assist with outreach/tabling events for all Programs, as needed. Perform other tasks as required Qualifications Bachelor’s degree or equivalent work experience. Demonstrated interest in affordable housing including but not limited to community/tenant organizing, asset management, post purchase, technical assistance, foreclosure prevention, and/or community land trusts; Demonstrated interest working in diverse, immigrant communities including multi-ethnic and multi- generational communities Skills Required Demonstrate excellent written and verbal communication skills. Good computer literacy skills including working knowledge of Microsoft Office Suite (especially Excel) and Adobe Acrobat. Database and Client Management Systems knowledge preferred, such as Salesforce. Demonstrate the ability to prioritize and manage multiple tasks; ability to work independently, and as part of a team; Ability to prioritize and meet tight deadlines; Bilingual in English and Spanish preferred Public speaking Company address: New York Habitat VLF, Inc. 31 W 34th St Ste 8144. New York, NY

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  • Barber
    Barber
    15 days ago
    Full-time
    Bloomfield

    Join our dynamic team as a talented and energetic Barber professional dedicated to delivering exceptional client experiences! In this role, you will combine your expertise in hair styling, coloring, and grooming with excellent customer service skills to create stunning looks and foster lasting relationships. You’re passionate about barbering, this position offers a vibrant environment where your skills can shine and grow. We believe in empowering our team members through ongoing mentoring, training, and a supportive atmosphere that celebrates creativity and professionalism. Duties Perform a variety of hair services including cutting, fading, styling, and beard grooming. Maintain impeccable sanitation standards by properly sterilizing tools and ensuring a clean work environment in accordance with health regulations. Utilize salon software such as booksy for appointment scheduling, client management, and retail sales tracking. Provide personalized consultations on hair care products, retail items, and upselling opportunities to maximize client satisfaction and salon revenue. Manage front desk responsibilities including greeting clients, checking in appointments, answering inquiries, and handling retail transactions with retail math accuracy. Support store management with daily operations, inventory control, and achieving sales goals through effective communication skills and retail strategies. Experience Proven experience in cosmetology or barbering with a strong portfolio showcasing diverse skills in hair styling, coloring, and grooming techniques. Demonstrated proficiency with salon software systems such as Booksy or similar platforms for scheduling and client management. Knowledge of sanitation protocols specific to beauty services including sterilization of tools and maintaining a hygienic workspace. Strong communication skills to effectively consult with clients about their desired looks while providing education on hair care routines. Experience in retail sales with the ability to upsell products like hair care items, skincare products, or styling tools confidently. Ability to multitask efficiently at the front desk while delivering outstanding customer service in a fast-paced environment. Embark on an exciting career journey where your talents are valued! We are committed to fostering growth through ongoing training in areas like store management, retail math mastery, color theory expertise, and advanced grooming techniques—all within a lively setting that celebrates your passion for beauty! Job Type: Full-time Pay: $35,000.00 - $80,000.00 per year Benefits: Flexible schedule Work Location: In person

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  • Front Desk Coordinator
    Front Desk Coordinator
    15 days ago
    $18 hourly
    Full-time
    Flatbush, Brooklyn

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday to Friday- 8:30am- 430pm Pay: $18/hour

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  • Front Desk Agent
    Front Desk Agent
    17 days ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

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  • Medical Office Manager
    Medical Office Manager
    16 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Front Desk Agent
    Front Desk Agent
    24 days ago
    $21–$26 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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  • Front Desk Agent
    Front Desk Agent
    25 days ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

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