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Service desk manager jobs in Passaic, New JerseyCreate job alerts

  • Brow and Lash Artist-Commission Base
    Brow and Lash Artist-Commission Base
    1 day ago
    Part-time
    Fort Lee

    Overview Join our team as a Brow & Lash Artist! Your artistry and passion for beauty will elevate our clients’ confidence and style! In this dynamic role, you will deliver natural brow and lash services, such as expert brow shaping, brow lamination and tints, and lash lifts and tints, and a variety of esthetic services that enhance natural beauty. We’re seeking a team member that thrives in a professional environment, has excellent customer service skills, and is eager to grow her/his expertise in the beauty industry. We’re committed to fostering your growth through a positive and supportive work environment that celebrates creativity and professionalism. Compensation for this position is commission based. Responsibilities Perform expert brow shaping, tinting and laminations utilizing our precision mapping and color matching technique. Perform effective lash lifts and tinting using latest techniques. Provide exceptional guest services by understanding client needs, offering product recommendations, and upselling services or retail products. Ensure client records are completed accurately in a timely manner. Maintain strict sanitation standards and adhere to health regulations during all procedures. Manage appointment scheduling using acuity scheduling or other studio software efficiently to maximize client flow. Engage with clients via social media management to promote services, share before-and-after photos, and foster community engagement. Support front desk operations by greeting guests, answering inquiries, and ensuring a welcoming environment. Stay current on industry trends to continually improve service offerings. Support other team members as needed. Qualifications Valid cosmetology license or esthetician certification required. Experience providing brow and lash services, or other related esthetic services preferred. Excellent communication skills with the ability to connect with clients and understand their beauty goals. Knowledge of sanitation practices and health regulations within a salon or spa environment. Background in customer service is highly desirable. The ability to communicate and document in English is required for this role. Bilingual candidates encouraged to apply. Benefits: Employee discount Flexible schedule Professional development assistance License/Certification: Cosmetology License (Required) Work Location: In person

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  • Salon Front Desk Receptionist
    Salon Front Desk Receptionist
    2 days ago
    $16–$19 hourly
    Part-time
    Bergenfield

    We are seeking a highly organized and customer-focused individual to join a dynamic salon environment as a Front Desk Receptionist. In this pivotal role, you will be the first point of contact for clients, ensuring a welcoming and efficient experience from arrival to departure. Key Responsibilities include: • Warmly greeting clients and managing their check-ins and check-outs., • Efficiently handling appointment scheduling, modifications, and cancellations., • Answering phone calls, responding to emails, and addressing client inquiries with professionalism and courtesy., • Providing detailed information about salon services, products, and promotions., • Processing payments accurately and managing daily till reconciliation., • Maintaining a pristine and inviting reception area., • Assisting with retail product displays and inventory management., • Collaborating with salon stylists and technicians to ensure smooth operations., • Upholding high standards of customer service to foster client loyalty. The ideal candidate will possess: • Proven experience in a customer service or reception role, preferably within a salon or spa setting., • Exceptional communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency with scheduling software and basic office applications., • A professional demeanor and a positive, enthusiastic attitude., • Ability to multitask effectively in a fast-paced environment. Join a team dedicated to beauty and client satisfaction, and contribute to creating an unforgettable experience for every visitor.

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  • Front Desk Associate
    Front Desk Associate
    3 days ago
    €16 hourly
    Part-time
    Montclair

    Member Experience Associate (Front Desk) Do you love fitness? Would you like to feel your impact on the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate (Front Desk) is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with and you will create a welcoming feeling. You have to have limitless energy and be great at multi tasking. Creating the member experience requires that you wear many hats. Ideal candidates for the Member Experience Associate position will possess the following: A deep-down passion for helping others. A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Member experience-oriented. Punctual, responsible and detail oriented. Prior experience in a retail or hospitality setting is helpful. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in-store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures. All Associates are to wear company staff shirt along with black pants. Sneakers must be worn. No boots, heels or sandals. You must be well-groomed and neat. Compensation: $16.00 per hour With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. Retro Fitness

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  • Barber
    Barber
    15 days ago
    Full-time
    Bloomfield

    Join our dynamic team as a talented and energetic Barber professional dedicated to delivering exceptional client experiences! In this role, you will combine your expertise in hair styling, coloring, and grooming with excellent customer service skills to create stunning looks and foster lasting relationships. You’re passionate about barbering, this position offers a vibrant environment where your skills can shine and grow. We believe in empowering our team members through ongoing mentoring, training, and a supportive atmosphere that celebrates creativity and professionalism. Duties Perform a variety of hair services including cutting, fading, styling, and beard grooming. Maintain impeccable sanitation standards by properly sterilizing tools and ensuring a clean work environment in accordance with health regulations. Utilize salon software such as booksy for appointment scheduling, client management, and retail sales tracking. Provide personalized consultations on hair care products, retail items, and upselling opportunities to maximize client satisfaction and salon revenue. Manage front desk responsibilities including greeting clients, checking in appointments, answering inquiries, and handling retail transactions with retail math accuracy. Support store management with daily operations, inventory control, and achieving sales goals through effective communication skills and retail strategies. Experience Proven experience in cosmetology or barbering with a strong portfolio showcasing diverse skills in hair styling, coloring, and grooming techniques. Demonstrated proficiency with salon software systems such as Booksy or similar platforms for scheduling and client management. Knowledge of sanitation protocols specific to beauty services including sterilization of tools and maintaining a hygienic workspace. Strong communication skills to effectively consult with clients about their desired looks while providing education on hair care routines. Experience in retail sales with the ability to upsell products like hair care items, skincare products, or styling tools confidently. Ability to multitask efficiently at the front desk while delivering outstanding customer service in a fast-paced environment. Embark on an exciting career journey where your talents are valued! We are committed to fostering growth through ongoing training in areas like store management, retail math mastery, color theory expertise, and advanced grooming techniques—all within a lively setting that celebrates your passion for beauty! Job Type: Full-time Pay: $35,000.00 - $80,000.00 per year Benefits: Flexible schedule Work Location: In person

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  • Hairdresser
    Hairdresser
    27 days ago
    Full-time
    Cliffside Park

    Join our vibrant team as a professional Hairdresser, where your creativity and expertise will transform clients’ looks and boost their confidence! In this energetic role, you'll deliver exceptional hair styling, coloring, and grooming services while providing a welcoming and memorable experience. Whether you're passionate about the latest trends in hair extensions, mastering the art of balayage, or perfecting classic cuts, this position offers endless opportunities to showcase your skills and grow within a dynamic salon environment. We believe in fostering a positive atmosphere where your talent shines and clients leave feeling fabulous! Perform a variety of hair services including cuts, color treatments, styling, and specialized techniques such as hair extensions, eyelash extensions, and hair threading Consult with clients to understand their desired look and recommend suitable styles or treatments based on their hair type and preferences Maintain high standards of sanitation and hygiene by adhering to salon sanitation protocols and using sterilized tools like straight razors and scissors Manage appointment schedules efficiently using salon software such as MINDBODY to optimize client flow and minimize wait times Upsell retail products related to hair care, makeup application, nail care, and other beauty services to enhance client satisfaction and salon revenue Assist with front desk duties including greeting clients, check-in/check-out processes, and answering customer inquiries with excellent communication skills Mentor junior staff or apprentices to develop their technical skills in hair styling, barbering, or retail sales Keep up-to-date with current trends in color theory, haircutting techniques, and beauty industry innovations to provide cutting-edge services Valid cosmetology or barbering license with comprehensive knowledge of sanitation practices Proven experience in hair styling, coloring, and grooming techniques including hair extensions and eyelash extensions Familiarity with salon management software such as MINDBODY for scheduling and client records Strong communication skills to effectively understand client needs and provide personalized recommendations Ability to perform diverse services like makeup application, nail care, and hair threading with precision Knowledge of retail math for upselling products confidently without overselling or pressuring clients Demonstrated ability to work efficiently in a fast-paced environment while maintaining high standards of customer service Passion for continuous learning about new trends in hair styling, color theory, and beauty treatments Embark on a rewarding career where your artistry makes a difference! We’re dedicated to supporting your professional growth through ongoing mentoring opportunities, skill development workshops, and a lively team environment that celebrates creativity. Join us today to help clients look their best while advancing your expertise in the exciting world of beauty! Pay: $22.04 per hour Work Location: In person

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    2 months ago
    Full-time
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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