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Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops, East-Majors oversees a team of Account Managers, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization. This role is not only dedicated to our commitment to servicing our clients, but also growing our team leads and managers within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Preferred bachelor’s degree or 7-10 years of relevant experience., • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Insero Talent Solutions is honored to have been exclusively retained to conduct the executive search for the next Assistant Vice President for Human Resources for St. John Fisher University. Overview St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background. The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, “Teach Me Goodness, Discipline, and Knowledge.” We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres—a beautiful setting for a warm, friendly campus community. Job Responsibilities Reporting to the Chief Financial Officer, the Assistant Vice President (AVP) for Human Resources serves as the strategic and operational leader responsible for advancing the University's mission through effective human capital management. The AVP oversees the development, implementation, and evaluation of HR programs and services that support faculty, staff, and administrators, ensuring alignment with institutional goals. As a key advisor to senior leadership, the AVP fosters collaborative relationships across the University, strengthens HR's role as a strategic partner, and promotes a positive and inclusive workplace culture. This role provides leadership and direction to the HR team, ensuring high-quality, responsive service delivery while proactively addressing organizational needs. The AVP is accountable for ensuring consistent application of HR policies and compliance with employment laws and regulations, mitigating organizational risk. Additionally, the AVP represents Human Resources on university-wide committees and partners with key stakeholders, including the Title IX officer, to support a healthy, engaged campus environment. Leadership and Strategy • Provides leadership, direction, and oversight of HR operations and staff, • Ensures high-quality delivery of HR programs and services, • Anticipates and resolves operational issues and continuously improves processes, • Develops and manages the annual HR budget Talent Management • Develops and implements strategies aligned with university goals, including workforce planning and succession planning, • Partners with leadership to align staffing plans with budgeting and organizational needs, • Oversees recruitment, onboarding, and retention strategies to ensure consistency and effectiveness Employee Development • Establishes and directs the University's training and development strategy, • Oversees implementation of development programs that strengthen leadership and workforce capability, • Partners with leadership to identify needs and design effective people solutions Employee Relations • Provides strategic leadership for employee and labor relations, including oversight of workplace investigations, conflict resolution, and guidance to leaders on personnel matters, • Designs and implements initiatives that enhance employee engagement, collaboration, and a positive campus culture Performance Management • Oversees the University's performance management framework to ensure effectiveness, consistency, and equity across the organization, • Oversees the administration of performance management processes by ensuring leaders are equipped to provide ongoing feedback, coaching, and development, and to address performance concerns, • Leads the University's progressive disciplinary process, ensuring that disciplinary actions are appropriate and in accordance with policy guidelines. Policy and Process Development • Ensures accuracy and effectiveness of HR policies, including the Employee Handbook, • Maintains compliance with all applicable federal and New York State regulations including but not limited to: Affordable Care Act (ACA), FLSA, ERISA, FMLA, NYSPFL, HIPPA, ADA, and COBRA., • Leads process and system improvements to enhance efficiency and decision-making through technology and data Total Rewards • Oversees compensation and benefits strategy to ensure market competitiveness and internal equity, • Directs salary administration, classification, and benefits programs, • Ensures effective management of health, welfare, retirement, and wellness programs Organization Communications and Change Management • Leads HR communications and supports effective dissemination of employee information, • Drives process improvements and change initiatives to enhance HR services, • Assesses organizational readiness and supports implementation of strategic initiatives Education / Experience Required • Master's degree in Human Resources, Business Administration, Higher Education Administration, or related field., • Minimum of 8 years of progressive HR leadership experience, preferably in higher education., • Demonstrated expertise in employment law, regulatory compliance (federal and New York State), employee relations, and strategic HR planning., • Financial expertise in budget management and vendor oversight, • Experience driving change management and process improvement initiatives Preferred • Juris Doctor (JD), with a focus on labor relations or employment law., • SHRM-SCP, SPHR, or equivalent certification., • Familiarity with academic personnel processes and faculty affairs Competencies / Skills • Effective Written and Verbal Communication, • Accountability, • Customer Service Orientation, • Collegiality, • Team Leadership, • Initiative, • Analytical and Conceptual Thinking Supervision of Employees Responsible for overseeing the Human Resources Department, comprised of the following roles: • Human Resources Assistant, • Analytics & Compensation Coordinator, • Talent Manager, • Sr. Human Resources Manager Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to remain in a stationary position for extended periods (e.g., sitting at a desk, working on a computer)., • Ability to communicate clearly and effectively in person, by phone, and via email., • Occasional lifting or moving of items up to 10–20 pounds (e.g., office supplies, files)., • Ability to navigate office environment, including walking short distances and bending or reaching as needed. Job Type Full-time Work Hours 12 months, 35 hours per week On Campus EEO Statement It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees. The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law. Work Location 3690 East Ave., Rochester, NY 14618 FLSA Exempt Salary / Hourly Range $142,000.00 - $167,000.00 per year Notes The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here Documents Needed to Apply Required Documents • Resume, • Cover Letter

Job DescriptionDescription: General Job Summary: Responsible for managing the maintenance, deployment and troubleshooting of all applicable IT hardware, business software and network infrastructure. This position will ensure the efficient flow of all computerized data. Much of the duties for this position require a customer-service minded individual who is focused on addressing the internal customers’ needs. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. • Manages, responds to and closes out IT tickets in the work request system and troubleshoots network, software and hardware issues as they are reported. This may include resolving issues related to printers, label printer, desktop computers, phones, tablets, laptops, scanning devices, miscellaneous peripherals, offsite remote network access, software issues, etc:, • Responsible for setting up and deploying new desktop and laptop pcs, • Responsible for setting up and configuring new network users thru Microsoft Server 2019 Active Directory, as well as conducting new user IT orientations., • Responsible for maintaining a mix of on-premises PSTN and VoIP phone systems in our manufacturing facilities. Should be able to troubleshoot basic telephony-related problems and deploy/move phones as the need arises., • Responsible for maintaining the list of all IT related equipment, as described earlier., • Responsible for documenting standard procedures for troubleshooting and installing software or setting up new hardware., • Responsible for tracking and managing IT inventory maintained in the Plex Cloud ERP system, • Responsible for monthly review of regular IT-related invoices for approval, • Occasionally may need to perform regular maintenance on 5 servers (eg., (MCL-DC03 - Microsoft Server 2019 set as our primary Domain Controller; Security System PC; Repartee for our Voice Mail system; MCL-DC02 – Backup Domain Controller located in Microsoft Azure cloud; and MCL-FS02 – Primary File Server located in Microsoft Azure cloud., • Coordinates the application of upgrades, system printing, system faxing, setting up personal printers., • As needed, works to educate fellow associates with a basic understanding of the computer, the flow of data and help them gain confidence. May occasionally be asked to assist with the creation of standard procedures for other departments, • Addresses all backup procedures and makes sure the Company is always ready to reconstruct all systems. Backups are automatically performed daily., • Examines software applications and works to standardize Company software deployments., • Responsible for establishing, advising and monitoring corporate policy regarding Systems and Network Security as well as Access and Use., • Assists with other duties as assigned by supervisor/ manager. Supervisory Responsibilities: No Requirements: Education Bachelor’s degree (B.A.), concentration in IT preferred Experience 5-7 years related experience or training or equivalent combination of education and experience. Other Requirements: • Windows Environment training., • Ability to work under pressure, with tight deadlines and restraints., • Ability to communicate data via phone lines, data lines, adapters, interfaces and cabling., • Ability to be flexible with working remotely or on-site, and some occasional travel between our facilities may be required Computer Skills: • To perform this job successfully, an individual should have strong knowledge and experience working in and troubleshooting with the Windows O/S., • The individual should have 3-4 years of experience working in a help desk support and/or customer service business environment., • Should also have strong knowledge and experience using and troubleshooting issues related to Microsoft Office 365 products (Teams, Outlook, Word, Excel, Access, Forms) and Internet Browsers (Chrome, Edge, Firefox)., • Should have strong experience working with Microsoft Server features and roles, including Group Policy mgmt, Active Directory, Printer Mgmt, etc. Ideally will have Microsoft Certified Solutions Associate (MCSA) certification for MS Server., • Should have exposure and familiarity with MRP/ERP business systems (preferably Plex Manufacturing Cloud), and the capability to learn in a short time frame. Will need to manage and control IT Dept supplies and components., • Though not required, ideally would have a background/experience in object-oriented programming (C#, C++, VBA, Python), command line scripting (Javascript, Powershell, Cmd, etc), Report Writing software (and SQL Statement writing (T-SQL preferred)., • Should have exposure to/familiarity with enterprise cyber security software and systems. Ideally has a working knowledge and 1-2 years of experience Language Skills: Very High Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Very High Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the Associate is regularly required to sit; walk, maneuver through the office and factory; use hands to finger, handle, or feel; talk or hear both in person and over the telephone, lift and/or move up to 35 pounds. Work Environment: The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform within the described work environment. While performing the duties of this job the noise level in the work environment is usually moderate.

Job Description Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Compassion Roles and Responsibilities: • Partners with the sales force to grow business, identify opportunities, and ensure that the company has the correct product mix at the most competitive pricing to garner market share., • Develops broker/vendor relations to ensure the best products, pricing, and quality are available to the sales force., • Monitor and analyze commodity markets, providing weekly updates and insights to the purchasing and sales teams., • Leverage market and commodity data to develop strategic buying and pricing plans, optimizing inventory positions and maximizing margin opportunities., • Create and manage purchase orders using up-to-date market data, ensuring accuracy in pricing, freight costs, and delivery schedules. Work with the Accounting department to verify invoice pricing. Resolves any pricing discrepancies with the manufacturer or broker in a timely fashion., • Reviews inventory status reports to help maintain inventory levels and turns according to budget goals for assigned vendors., • Ensures service levels (stock levels with subs) maintained at budgeted levels., • Monitors and acts on slow moving and dead inventory by working with manufacturer reps/brokers and our sales team to solve issues., • Works with Purchasing and Vendor Relations Managers to eliminate slow moving SKU’s and to drive business to our preferred vendor and buying group partners., • Works with our internal computer system to monitor goals and margins., • Verifies order information, vendor/broker contact information, pricing, and item information for all assigned vendor lines., • Reviews margin reports and investigates sales below acceptable levels with Purchasing Manager and Sales Team to determine cause and correct any identified issues if possible., • Selects items from categories to participate in weekly fliers as well as seek promotional allowances from vendors to drive category sales and margins., • Attends and participates in team meetings, & sales meetings/events as required.· Reviews and updates Project & Plans worksheet with Purchasing Manager monthly., • Initiates and schedules ride alongs with the Sales Team on a regular basis., • Stays informed and up to date on markets/supply chain relevant to your categories/product line. Uses that information to update Palmer Sales Team and Weekly Market Information publication. · Attends Industry trade shows as necessary and with approval from purchasing manager which may require overnight travel Qualifications: • Strong expertise and in-depth knowledge of seafood markets and commodities or 3+ years of food related purchasing experience., • Previous food distribution experience preferred., • Associates degree in business or related field, or equivalent field experience required. Bachelor’s degree preferred., • Proven ability to manage multiple, time-sensitive projects and competing priorities simultaneously, work independently, and drive projects to completion with minimum guidance and high attention to detail., • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word. Salary: • $65,000- $83,000/ Yearly Physical Demands: The physical demands described below are representative of those that must be met by a Category Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at a time., • Maybe exposed to cold temperatures for extended periods of time. Benefits of working Full-Time at Palmer Food Services: • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Other duties as assigned. Requirements: • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • CPP highly preferred Preferred Skills: • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $85,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization (CRO) dedicated to improving patient’s quality of life with breakthrough eye care therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure clinical trial success. We offer a comprehensive benefits package and the opportunity to broaden your experience and grow your career! We currently have an exciting opportunity for a Site Relationship Manager to join our team! The Site Relationship Manager (SRM) is responsible for developing, maintaining, and strengthening relationships with clinical trial sites to ensure a reliable, high performing site network, enrollment performance, high-quality study execution, and long-term strategic collaboration. This role serves as a key liaison between investigative sites and iuvo’s clinical operations teams, supporting site engagement, feasibility, startup, and ongoing study performance. ESSENTIAL DUTIES AND RESPONSIBILITIES Site Relationship Management • Act as primary CRO contact for investigator networks, academic centers and private research groups., • Develop and maintain executive-level relationships at large site groups (e.g., multi-site ophthalmology) Site Network Development • Identify and onboard new sites and site networks, • Maintain databases of site capabilities, indications, and performance, • Segment sites (high-enrolling, specialty, early-phase, global, etc.) Site Performance Optimization • Monitor site-level performance metrics including enrollment, data quality, and compliance., • Collaborate with Clinical Study Managers (CSMs), CRAs, and project teams to improve site productivity., • Proactively identify enrollment barriers and implement mitigation strategies., • Analyze historical metrics:, • Enrollment rates, • Screen failure, • Data quality, • Query resolution times, • Flag underperforming sites early to operations, • Support rescue strategies for underperforming sites. Site Engagement & Retention • Keep sites loyal to the CRO through:, • Regular communications, • Investigator advisory boards, • Newsletters, webinars, training events, • Reduce site churn across multiple sponsors Feasibility & Study Placement • Lead or support feasibility assessments and site identification activities., • Provide insights into site capabilities, patient populations, and therapeutic expertise., • Contribute to site selection strategy aligned with sponsor requirements., • Support Business Development by:, • Matching studies to the right sites, • Advising on realistic enrollment projections, • Identifying competitive landscape risks Develop Preferred Site Programs • Negotiate master agreements, pre-qualify sites and create “ready-to-go” pools for rapid startup. Cross-Functional Collaboration • Partner with Clinical Operations, Study Start-Up, and Business Development teams., • Support bid defense meetings by providing site intelligence and relationship insights., • Assist in strategic site partnership initiatives. Quality & Compliance • Ensure adherence to ICH-GCP, regulatory requirements, and company SOPs., • Facilitate communication regarding protocol amendments, compliance updates, and training needs., • Support audit readiness and inspection preparation where applicable. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • Bachelor’s degree in Life Sciences, Nursing, Pharmacy, Public Health, or related field required., • 5+ years of experience in clinical research required, • Experience as a CRA, Clinical Study Manager, or Site Engagement Specialist preferred., • Prior experience working in a CRO environment., • Demonstrated experience managing investigator relationships., • Knowledge/experience working in ophthalmology therapeutic area strongly preferred COMPUTER SKILLS: • Proficiency with CTMS and clinical trial systems., • Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) and other software/programs as applicable. COMMUNICATION SKILLS Effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors and internal project team members through demonstration of: • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication, • Sharing ideas in a constructive and positive manner, • Listening to and objectively considering ideas and suggestions, • Keeping commitments, • Keeping others informed of work progress, timetables and issues, • Addressing problems/issues constructively to find mutually acceptable solutions, • Respecting the diversity of our workforce in actions, words, and deeds, • Read and comprehend work instructions/SOPs and protocols and write clear concise reports OTHER SKILLS and ABILITIES • Thorough understanding of Good Clinical Practice, ISO standards applicable to given studies, and FDA regulations regarding conduct of clinical studies, procurement of informed consent, and IRB responsibilities., • Strong working and speaking knowledge of applicable therapeutic area terminology., • Must be highly organized, able to efficiently schedule and execute follow-up of tasks, manage multiple priorities, demonstrate strong attention to detail and analytical skills., • Strong relationship-building and stakeholder management skills., • Excellent communication and negotiation abilities., • Data-driven mindset with ability to interpret performance metrics., • Superior organizational and project management skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office setting / remote home office. iuvo Clinical fosters a video-first environment; employees are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote TRAVEL 25-40% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer

Job Description DATE: June 4th, 2026 STATUS: Full time / Non-Exempt REPORTS TO: Branch Manager LOCATION: Rochester Region COMPENSATION: The starting hourly wage for this position is expected to be between $26.00-$28.00 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.50 hours per week SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30* *Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month. Position Overview: Floating Senior Member Service Specialist The primary function of the Floating Senior Member Service Specialist (Sr. MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Senior Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Senior Member Service Specialist will be assigned to various branch locations, throughout the Rochester region. Essential Functions • Display excellent interpersonal and telephone skills being able to interact professionally and effectively with members face to face and over the telephone., • Promote and cross-sell credit union products and services that best suit our members’ needs., • Meet sales goals as determined by management., • Initiate contact with members to discuss unaddressed needs., • Ask for business referrals from satisfied members., • Develops member connections and increases member loyalty. Conducts new account follow-ups, utilizes cross-sell methods by creating opportunity, counseling members, etc., • Process member transaction requests accurately and efficiently. Transactions at the Sr. Member Service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc., • Research and resolve member questions, problems and complaints by either telephone, written correspondence or in person., • Ability to perform Head Teller Duties, such as directing daily activities of teller line (i.e. balancing, complete necessary logs)., • Maintain knowledge of daily operations of the ATM, including balancing, replenishment and maintenance., • Assist with the coordination of day-to-day operations of the branch in conjunction with the branch management., • Assist staff in accurately completing monthly tracking reports., • Assist in mentoring new Member Service Specialists., • Responsible for balancing daily work., • Adhere to credit union and departmental policies and procedures., • Work flexible schedule and overtime as requested., • Update and document information learned about members on the system. Other • Recommend changes to products/services as a member advocate., • Assume the responsibilities of Acting Branch Manager when directed by management., • Notarize documents when needed., • Participate in any special projects, as assigned by management., • Assist others in various duties upon management's request., • Work overtime when requested by management., • Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day. Qualifications Education/Experience: An equivalent combination of the following: • High School Diploma/Equivalency required., • Minimum two-three years’ prior MSS experience., • Prior leadership experience., • Excellent knowledge of credit union policies and procedures. Skills • Effective communication skills, including listening skills, to build relationships and member loyalty., • Excellent interpersonal skills to create positive member experience., • Ability to cross-sell products and services., • Strong attention to detail and excellent organizational skills., • Strong math and keyboarding skills. Working Environment • Must be able to sit and or stand for an extended period of time in a normal office environment., • Occasional lifting required. Licensure Requirements • In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. Safe Work Performance Expectations We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our program. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionWe are looking for an organized Office Manager to support daily administrative operations in Rochester, New York. This Long-term Contract position is ideal for someone who can keep the office running smoothly, create a welcoming front-desk experience, and stay on top of supply coordination and financial support tasks. The right candidate will balance office administration, vendor communication, and accounts payable activities while maintaining an efficient and well-organized workplace. Responsibilities: • Oversee day-to-day office activities to ensure an orderly, efficient, and well-supported work environment., • Manage front-desk coverage by greeting visitors, handling incoming calls, and directing inquiries appropriately., • Coordinate the purchasing of office materials and work with vendors to keep essential items available when needed., • Track inventory levels and organize supply storage to prevent shortages and maintain workplace readiness., • Support accounts payable processes by reviewing invoices, preparing documentation, and assisting with timely payment coordination., • Maintain administrative records, update office documentation, and help ensure routine operational tasks are completed accurately., • Communicate with internal staff and external partners to address office-related needs and resolve routine issues promptly.• Experience in office administration or office management within a detail-oriented business setting., • Ability to handle reception responsibilities with professionalism and strong customer service skills., • Working knowledge of ordering, organizing, and monitoring office supply inventory., • Familiarity with accounts payable support, including invoice handling and basic financial documentation., • Strong organizational skills with the ability to manage multiple priorities effectively., • Clear written and verbal communication skills for interacting with staff, vendors, and visitors., • Proficiency with standard office software and general administrative tools.

Job DescriptionHelp Desk Manager (On-Site – Rochester, NY) We are seeking an experienced Help Desk Manager to lead a large enterprise IT support team within a fast-paced university environment. This role will oversee service desk operations, team leadership, reporting/analytics, and service improvement initiatives. Responsibilities • Lead and develop a 30+ person service desk team, • Oversee daily IT support operations and escalations, • Monitor SLA performance, ticket metrics, and customer satisfaction, • Build dashboards and operational reporting, • Improve service delivery processes and operational efficiency, • Partner with stakeholders across the organizationQualifications, • 5+ years of help desk or service desk experience, • 3+ years managing technical support teams, • Experience with Jira, Confluence, ServiceNow, or similar tools, • Strong reporting/analytics experience, • Experience in enterprise support environments, • Excellent communication and leadership skillsPreferred, • ITIL familiarity, • HVAC/building systems support exposure Job Type & Location This is a Contract position based out of Rochester, NY. Pay and Benefits The pay range for this position is $50.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Jun 23, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Title: Licensed Practical Nurse (LPN) Department: Resident Care Qualifications: • Credentials as a Licensed Practical Nurse with a current State license required., • One-year nursing experience preferred; experience in geriatric nursing preferred., • Organizational skills and ability to supervise department staff effectively and work well with personnel of other departments required; ensures high standards of care are maintained., • Ability to communicate well (verbally and in writing), utilize creative problem-solving and handle problems diplomatically required., • Ability to relate well to geriatric residents; respectful and caring attitude towards residents required., • Physical stamina for constant activity required. Supervision & Accountability: Resident Care Manager Work Area & Conditions: Work throughout building. Subject to walking, bending and lifting; direct communication with residents and their family members or visitors and physicians; desk work; and possible exposure to body fluids and infectious conditions of residents. Job Summary: Nurse assigned to assisting with medications and monitoring the personal care services provided by Resident Assistants; and reporting care and abnormal symptoms of residents to staff of next shift and Resident Care Manager. May be required to handle emergencies, assuming supervisory duties of staff and building, as necessary. Job Duties: • Pass medications to assigned residents; monitor monthly residents participating in self-medication program., • Direct and monitor the personal care duties and procedures carried out by Resident Assistants., • Assist Resident Assistants with direct care of residents, as necessary., • Report to Resident Care Manager unusual symptoms, daily needs, and progress of residents., • Follow the plan of care for each resident and monitor the performance of Resident Assistants in carrying out the appropriate aspects of the care plan., • Responsible for all aspects of receiving, storing, and distributing controlled substance medications; ensure proper placement and use of medication stored by facility, medication room refrigerator., • Maintain documentation regarding the provision of care to residents in the Case Notes, Medication Administration Records and other required records., • Assist in problem-solving related to staffing, supplies and resident care during shift., • Ensure that resident care standards are maintained in performance of duties, and that the rights of residents and preferences in care and treatment are respected., • Ensure that residents are treated with respect and kindness at all times., • Perform first-aid services, and complete Accident/Incident Report for resident, staff and visitors., • Assist with service in the dining room for all meals. Maintain facility standards for service and customer focus techniques., • Participate in Change-of-Shift Report and is responsible for bringing care personnel of next shift up to date about the care and needs of residents., • Attend staff meetings and required or preferred in-service training., • Perform all job duties according to safety rules and practices required for this position, and as required to ensure the general safety of staff, residents, and visitors of this organization., • Exhibit the highest level of customer service towards staff, residents and visitors., • Perform other work duties as assigned by the Resident Care Manager. This Job Description is not intended to imply a contract of employment, all staff members serve at the will of the Company. All requirements and duties are considered essential functions. The facility also reserves the right to adjust workers’ schedules and physical locations based on operational needs. The position description may be changed at the discretion of the employer. I have read the above job description and understand and accept the requirements for this position.

Job Description Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Compassion Roles and Responsibilities: • Partners with the sales force to grow business, identify opportunities, and ensure that the company has the correct product mix at the most competitive pricing to garner market share., • Develops broker/vendor relations to ensure the best products, pricing, and quality are available to the sales force., • Creates purchase orders and validates accuracy of pricing, freight, and expected delivery dates., • Works with the Accounting department to verify invoice pricing. Resolves any pricing discrepancies with the manufacturer or broker in a timely fashion., • Reviews inventory status reports to helps maintain inventory levels and turns according to budget goals for assigned vendors., • Ensures service levels (stock levels with subs) maintained at budgeted levels., • Monitors and acts on slow moving and dead inventory by working with manufacturer reps/brokers and our sales team to solve issues., • Works with Purchasing and Vendor Relations Managers to eliminate slow moving SKU’s and to drive business to our preferred vendor and buying group partners., • Works with our internal computer system to monitor goals and margins., • Verifies order information, vendor/broker contact information, pricing, and item information for all assigned vendor lines., • Reviews margin reports and investigates sales below acceptable levels with Purchasing Manager and Sales Team to determine cause and correct any identified issues if possible., • Selects items from categories to participate in weekly fliers as well as seek promotional allowances from vendors to drive category sales and margins., • Attends and participates in team meetings, & sales meetings/events as required., • Reviews and updates Project & Plans worksheet with Purchasing Manager monthly., • Initiates and schedules ride alongs with the Sales Team on a regular basis., • Stays informed and up to date on markets/supply chain relevant to your categories/product line. Uses that information to update Palmer Sales Team and Weekly Market Information publication., • Attends Industry trade shows as necessary which may require overnight travel. Qualifications: • 3+ years of food related purchasing experience required. Previous food distribution experience preferred., • Associates degree in business or related field, or equivalent field experience required. Bachelor’s degree preferred., • Proven ability to manage multiple, time-sensitive projects and competing priorities simultaneously, work independently, and drive projects to completion with minimum guidance and high attention to detail., • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word. Salary: • $65,000- $83,000/ Yearly Physical Demands: The physical demands described below are representative of those that must be met by a Category Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at a time., • Maybe exposed to cold temperatures for extended periods of time. Benefits of working Full-Time at Palmer Food Services: • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more #LP

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops - Enterprise oversees Manager-led teams of Account Managers, providing development & support, as well as Client Project Managers (CPM’s), who drive and execute strategic support for our clients. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization to drive consistent, quality service delivery, as well as strategic initiatives centered around client satisfaction and retention, process improvement and operational excellence. This role is not only dedicated to our commitment to servicing our clients but also developing our leaders within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Bachelor’s degree required, • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Akkodis is seeking a Service Delivery Manager job with a client in Rochester, NY. Must hold a Bachelors Degree in Computer Engineering, or related field to be considered. You will lead a team of nine Level 1 and Level 2 technicians, hold the SLA and documentation standards, and carry meaningful responsibility for the gross margin result. Will partner with the COO on tooling, workflow, and process improvements. Salary Range: $80/k. to $100/k. The salary may be negotiable based on experience, education, geographic location, and other factors. Service Delivery Manager responsibilities include: • Hire, develop, schedule, and performance-manage a team of L1/L2 technicians across remote and onsite environments, • Run a structured service desk cadence - daily standups, ticket queue management, escalation protocols, • Build a team culture oriented around accountability, continuous improvement, and client outcomes, • Own SLA compliance across all managed service agreements, • Maintain documentation standards - configurations, runbooks, escalation paths, and client-specific procedures, • Manage ticket flow, prioritization, and resolution quality across the full helpdesk queue, • Carry meaningful responsibility for gross margin performance, • Provide input into labor planning, scheduling optimization, overtime management, and subcontractor usage, • Review and interpret relevant financial reporting; identify cost drivers and surface improvement opportunities to the COO, • Understand the relationship between utilization, efficiency, and margin - and manage toward it, • Identify and eliminate recurring ticket patterns through root cause analysis and proactive remediation, • Support onboarding and technical development of new team members Desired Qualifications: • Bachelors Degree in Computer Engineering, or related field is required., • Minimum Five years related experience, • Experience leading a technical support or Help Desk team, • Familiarity with PSA platforms; Autotask experience, • Comfort with financial concepts relevant to service delivery: utilization, margin, labor cost, efficiency ratios, • Ability to collaborate with internal and external stakeholders at all levels If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or gina.manioci@ akkodis.com Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to : • Medical/ Dental/Vision Insurance, • 401k, • Holidays and PTO To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy . The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Pay Details: $80,000.00 to $10,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/shorts to management Keep front desk area clean and organized Assisting with lobby activation as needed Utilize proper procedures when handling guest PPI data Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival Attends promptly to guest needs and inquiries Perform various other duties as assigned to meet business objectives Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking an IT Helpdesk Technician who, under the guidance of the IT Systems Manager, is primarily responsible for serving as the primary point of contact for all IT-related requests and provides administrative and coordination support for IT operations. This role is responsible for ticket intake, basic troubleshooting, device preparation, inventory management, and vendor coordination to ensure efficient and timely resolution of user issues and continuity of operations. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our IT Helpdesk Technician opportunity. Requirements: The IT Helpdesk Technician will ensure that: · IT support requests are managed efficiently and accurately to ensure timely resolution and minimal disruption to operations · IT equipment is prepared, deployed, and maintained in accordance with organizational standards · IT inventory and asset records are maintained in a complete and audit-ready manner · Vendor coordination and external support activities are managed effectively to support timely issue resolution · After-hours support needs are addressed in accordance with established procedures Education, Experience, Licenses and Certifications Required: · High school diploma or equivalent required · Basic knowledge of Windows and Microsoft 365 · Prior help desk or customer service experience preferred Skills and Knowledge Required: · Basic troubleshooting and ticketing workflows · Customer service and communication · Basic hardware, software, printer, and peripheral support · Device setup, imaging, and inventory tracking · Escalation procedures and vendor coordination · Basic Microsoft 365 and endpoint support Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Sales Account Managers needed for Rochester and Syracuse, NY accounts Lead the territory, unlock new markets, and fuel revenue growth Job Title: Sales Account Manager Reports to: Regional Sales Manager Location(s): Rochester and Syracuse, NY Salary Exempt: $80,000 - $100,000, eligible for sales incentive program Summary At Noble Gas Solutions LLC, the Sales Account Manager is responsible for generating leads, engaging with prospects, building and maintaining strong client relationships, delivering tailored solutions, and driving new business growth. This role requires proficiency in strategic planning, project management, cold outreach, CRM management, and successful negotiation to achieve measurable results. Responsibilities • Execute and manage business development strategies that prioritize company growth., • Generate leads through cold calling, networking, and attending trade shows., • Build and maintain positive, professional relationships with clients., • Conduct industry research to identify new business opportunities in the industrial gas sector., • Track and monitor sales progress to ensure corporate goals are met., • Maintain a strong understanding of company products, services, market position, and competition., • Utilize Salesforce CRM to manage client interactions and sales opportunities., • Other duties as assigned. Requirements • Strong planning, organization, and execution skills, with proven sales experience preferably in industrial gases, logistics, or distribution., • Ability to perform multiple tasks and a variety of duties., • Strong sales focus with the ability to build relationships and support revenue growth., • Proficiency in Salesforce.com or similar CRM systems., • Ability to analyze data, identify problems, and develop effective solutions., • Excellent written and oral communication skills., • Problem solves within delegated authority., • Continuous improvement mindset., • Demonstrated ability to lead process improvement and automation initiatives., • Proficient with Microsoft Office Suite or similar software., • Educational & Professional Qualifications, • Minimum of 10 years of professional work experience., • At least 5 years of experience in the gas and welding industry., • Proficiency in Salesforce.com (Service Cloud, reporting, dashboards) Work Environment • This job operates in an office setting. This role routinely uses standard office equipment such as computer equipment, phones, scanners, copiers, and fax machines. Office-based with frequent interaction with customers, dispatch, and sales teams., • Occasional travel to company facilities & customer sites. Physical Demands This is a largely sedentary role with prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 15 lbs. Position Type and Expected Hours of Work This is a full-time position. Some flexibility in hours is allowed. Work Authorization Eligibility to work in the U.S. with the appropriate work authorization documentation. Why Join Us? • Day-1 healthcare benefits to full-time employees, ensuring immediate access to health coverage, • Instant access to earnings via ADP, • Career growth & development, • Recognition & rewards, • And more! Be part of a growing team making a real impact in our communities and apply today! Noble Gas Solutions, LLC. is an EEO/AA Employer M/F/D/V.

Job Description About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves industries including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking an IT Service Desk Supervisor to support and oversee day-to-day end-user IT support operations. Reporting to the IT Infrastructure Manager, this role is responsible for actively managing and resolving service desk tickets while supervising three remote service desk technicians. This is a hands-on operational role with a strong focus on ticket management, troubleshooting, and end-user support. The supervisor will personally handle a significant portion of incoming incidents and requests for local users while coordinating process standardization, workload distribution, escalation, and service quality across the global service desk team. The IT Service Desk Supervisor ensures timely ticket resolution, maintains service levels, supports continuous improvement of support processes, and serves as the primary escalation point for complex end-user issues. The role is based in Rochester, NY with an opportunity for a flexible hybrid model. This role includes direct on-site end-user support responsibilities in addition to managing remote support resources. Key Responsibilities Service Desk Ticket Management • Actively monitor, triage, and resolve incoming service desk tickets, ensuring timely response and resolution., • Provide hands-on troubleshooting and support for hardware, software, network access, and enterprise applications., • Ensure all tickets are properly categorized, prioritized, documented, and closed according to established procedures., • Maintain ownership of tickets through resolution, ensuring consistent communication and updates to end users., • Identify recurring issues and escalate systemic problems to the appropriate infrastructure or application teams., • Ensure adherence to defined service level expectations for response and resolution times., • Manage ticket backlog to maintain service levels and minimize aging tickets. Service Desk Supervision • Supervise three remote service desk technicians located in the United States and the United Kingdom, ensuring effective daily operations and balanced workload distribution., • Provide day-to-day guidance, coordination, and oversight of remote support staff., • Work closely with the IT Infrastructure Manager to define, develop and implement key performance indicators (KPIs) for the global team and to establish targets for continuous improvement., • Review ticket activity and service quality to ensure consistent support standards., • Conduct regular check-ins, coaching, and performance feedback for remote team members., • Assist with scheduling, workload prioritization, and escalation management., • Ensure remote technicians follow established documentation, ticketing, and escalation procedures., • Lead global service desk team in the implementation & documentation of standard processes and procedures, in collaboration with the IT Infrastructure Manager. End-User Technical Support • Provide direct technical support to end users at the Rochester location and remotely for other company sites., • Support and troubleshoot:, • Windows desktop and laptop systems, • Microsoft 365 and common enterprise applications, • Network connectivity and VPN access, • Printers and peripheral devices, • Mobile devices and endpoint security tools, • Install, configure, and maintain user hardware and software., • Assist with workstation deployments, hardware replacements, and new employee onboarding., • Provide support for conference room technology and collaboration tools. Escalation & Issue Resolution • Serve as the primary escalation point for complex or high-impact service desk incidents., • Work closely with infrastructure, security, and application teams to resolve escalated issues., • Ensure timely follow-through and communication on escalated problems., • Assist with root-cause analysis for recurring incidents. Service Desk Process & Documentation • Maintain accurate documentation for troubleshooting procedures, standard operating procedures, and support workflows., • Contribute to development and maintenance of a service desk knowledge base., • Ensure tickets include proper documentation to support knowledge sharing and future resolution., • Promote consistent use of service desk tools and processes across the team. Service Quality & Continuous Improvement • Monitor service desk metrics such as:, • Ticket volume, • Response time, • Resolution time, • Backlog aging, • First contact resolution, • Identify opportunities to improve support efficiency and user experience., • Recommend improvements to ticket routing, workflows, and support processes., • Assist in implementing automation, knowledge articles, and self-service capabilities to reduce ticket volume. Collaboration & Communication • Communicate clearly with users regarding ticket status, resolutions, and expected timelines., • Coordinate with IT Infrastructure, Security, and Applications teams to ensure smooth escalation and resolution., • Support the IT Infrastructure Manager in maintaining consistent service desk operations and performance., • Provide input on service desk improvements, tools, and support strategies. Qualifications Required • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience., • 3–6 years of experience providing IT service desk or end-user technical support., • Experience working in a ticket-driven IT support environment., • Prior experience coordinating or supervising small technical teams., • Strong hands-on troubleshooting experience with Windows systems and enterprise software., • Experience with ITSM or ticketing platforms such as ServiceNow, Freshservice, or Jira Service Management., • Strong problem-solving and diagnostic skills., • Excellent written and verbal communication skills., • Ability to prioritize multiple support requests in a fast-paced environment., • U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations. Preferred • Experience supporting manufacturing or industrial environments., • Familiarity with ITIL service management concepts., • Experience supporting users across multiple locations., • Experience documenting knowledge base articles and support procedures., • Comp TIA A+, • ITIL, • MS365 Working Conditions • Full-time, Monday–Friday., • Office-based/Flexibility or Hybrid role in Rochester, NY, with regular hands-on support responsibilities., • Occasional after-hours support may be required to address critical incidents., • Occasional travel to other company sites may be required., • May require entering manufacturing areas where PPE such as safety shoes and eye protection must be worn., • The employee may occasionally be required to lift and/or move up to 50 pounds., • May occasionally require the use of ladders or lifts; all use must follow established safety procedures and required training. #CORP #LI-Hybrid Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Category: Leasing Requisition Number: LEASI015304 Location: S495A-Marshall Rochester, Marshall Rochester, 3940 E River Rd, West Henrietta, NY 14586, USA Position: Leasing Community Intern (Temporary, Non-Exempt) Compensation: Pursuant to NY regulations, if this job is performed in NY, the salary range is $14 -$16 plus bonus potential. Summary: As a Leasing Community Intern, you must have the ability to deliver high quality customer service and dedication to our residents. Leasing Community Interns (LCIs) must possess the skills to cooperate and collaborate as a team. The Leasing Community Intern also strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability. Responsibilities (including but not limited to): • Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied., • Administrative Front Desk tasks and duties., • Participate in Cardinal Way of Leasing (CWoL) training as required., • Utilize the Cardinal Way of Leasing by:, • Warmly greeting prospective clients, • Answering incoming leasing calls, • Determining needs and preferences, • Professionally presenting the community and apartment homes, • Utilizing feature/benefit selling, • Closing the sale, • Following up, • Complete all lease applications and lease file paperwork., • Required to pass third party leasing shops and become Cardinal Way of Leasing certified., • Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager., • Be an expert on current market conditions and trends, by shopping competition and attending Cardinal trainings., • Maintain cleanliness of the tour path to ensure for a positive first impression of the community., • Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors., • Participate in and assist with planning community events., • Assist with various additional community projects as assigned by the Community Manager., • Participate in Cardinal U training as required., • On-call responsibilities (lock-outs, nightly rounds, etc.), • Required to work evenings and weekends Qualifications: • High school diploma or equivalent., • Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours., • Must have completed a minimum of one year at the enrolled accredited college or university., • Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position., • Must be a current or future leaseholder of community., • Must live on designated community floor, per community guidelines, as assigned by Community Manager., • Able to lift up to 40 lbs., • Must have a valid driver's license., • Available to be scheduled for work approximately 20 hours per week., • Available evenings and weekends., • Ability to embody the Cardinal Culture and Cardinal's Core Values every day. Candidates with the following career experience preferred: • Assistant, • Administrative Assistant, • Receptionist, • Leasing Consultant, • Real Estate Assistant, • Leasing Review Period: Community Interns will be required to re-apply for the Community Intern position annually. Previous employment does not represent a commitment to rehire the Team Member. Exceptions may be granted by a Portfolio Manager on an individual basis. Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to forty (40) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Rare local travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are Hiring! This position is located in Rochester, NY in the Behavioral Health Outpatient department. The employment type is full-time with a schedule of Monday to Friday, 40 hours per week. The salary range is $22.00 - $25.00 per hour. Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! Under the direction of the Intake and Placement Manager, manages the reception coverage process of patient scheduling, registration, triage, insurance verification, and checkout. Serves in a lead capacity among the reception team providing exemplary reception services and supports an environment of trauma informed care and is reflective of CCFCS values. • Front Desk Coverage/Scheduling, • Ensures effective staffing coverage for the front desk including providing coverage personally as necessary., • Schedules, coordinates and reschedules client appointments, and adheres to established guidelines and goals of the Clinic., • Maintains and updates information on provider's schedules, ensuring that patients are scheduled properly., • Ensures all patients are greeted and directed efficiently through the registration process., • Greets clients in polite, prompt, helpful manner, providing any necessary instructions., • Phone Calls, • Coordinates with reception team to ensure all calls are answered live, during business hours., • Monitors after hours voice mail inbox and ensure all callers receive a response and follow-up., • Coordinates follow-up activity with reception team to ensure coverage for CCFCS general information voicemail, email inbox, after hours messages and ensure all inquiries receive timely follow-up and are directed to appropriate staff or department., • Service Delivery and Productivity, • Manages the no-show avoidance, cancellation, and rescheduling processes to ensure provider productivity., • Works with Department director to support providers in achieving higher levels of productivity and service quality., • Maintains strict confidentiality; adheres to all HIPAA guidelines/regulations., • Collaborates with staff to achieve optimal efficiency, outcomes and morale., • Maintains a working knowledge of available resources & agencies in the community that can support a variety of client needs., • Maintains a calm, client-centered, low-stress environment utilizing de-escalation techniques as needed, • Financial Management, • Advises patients of Clinic financial policies when scheduling appointments., • Obtains insurance information; may require verification by contacting insurance companies., • Collects all co-pays and balances, as required by office at check in and schedules return appointments at check out., • Standards of Excellence and Reporting, • Obtains and enters new patient demographics; updates patient information, as necessary, in the computer system to maintain accuracy for billing., • Reviews all forms for accuracy and completion according to office policies prior to accepting., • Understands and supports the Clinic's performance metrics and identifies opportunities for improvement, • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other responsibilities as requested by supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Qualifications Education: Associates degree in secretarial sciences or administration preferred. Experience: Three years of medical office experience required. Must be proficient with Microsoft Office Suite. Experience working in multicultural environments and/or human services field is preferred. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Major / Key Job Duties: • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists and responds to guest requests with diligent follow-through., • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures., • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property., • Setup, maintain, and takedown of breakfast display in timely manner., • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards., • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards., • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities., • Periodic tours of the property to ensure the property is meeting brand standards., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical, • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. Other Duties: • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Engage in cross training in housekeeping and laundry areas to provide assistance as needed., • Other tasks as assigned by the management team. Benefits: • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation: Pay ranges for the following states only: California: $16.50 - $23.00 Colorado: $16.00 - $19.00 Illinois: $16.00 - $19.00 Minnesota: $16.00 - $19.00 New Jersey: $16.00 - $23.22 Washington: $16.66 - $21.10 Whitestone, NY: $19.17 - $20.52

PURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment. Provides day to day direction and supervision to assigned direct patient care staff. Communicates with the physician and other members of the healthcare team to interpret, adjust, and complete patient care plans. Provides safe, effective delivery of patient care in compliance with standards outlined in the facility procedure manual, as well as regulations set forth by the company, state, and federal agencies. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation. Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Clinical Manager and initiate as appropriate. Ensure compliance with all company and facility approved procedures and policies as well as regulations set forth by state and federal agencies in clinics with more than 100 patients. Approve or disapprove time or personnel schedule changes in the absence on the Clinical Manager ensuring compliance with applicable regulations, policies and procedures for documenting time of work hours for staff members on assigned shift. Participate in patient care plan meetings. Maintain knowledge in the current practices related to the principles and techniques of dialysis by participating in all scheduled in-services. Train and orient staff as necessary. Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures. Promote and assist with compliance to OSHA programs in order to maintain a safe and clean working environment. Maintain overall shift operation in a safe, efficient, and effective matter. With Clinical Manager conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care. Meet routinely with the Clinical Manager to discuss personnel and patient care status, issues, and information. Supervise all documentation of patient information. Coordinate Charge Nurse duties with Staff RNs acting in the relief charge capacity. Patient Care: Assess daily patient care needs and develop and distribute patient care assignments appropriately. Assume primary responsibility in an emergency situation. Assess patient needs, respond to dialysis treatments, and communicate concerns to rounding physician. Implement changes in patient care/treatment as directed. Monitor and supervise all patient care activity during dialysis and assist as necessary. Collaborate with direct patient care team in making decisions to benefit patient care. Continuously monitor patient's condition with regards to problems and potential complications associated with dialysis. Administer medications to patients per physician's orders. Act as the subject matter expert and as a resource for staff members. Supervise and participate in completion of short- and long-term care plans. Admit new patients according to facility procedure. Ensure educational needs of patients are met and educate the patient and family about End Stage Renal Disease, dialysis therapy, diet and medication. Supervise the safe and effective use of all equipment involved in direct patient care. Operate all dialysis related and emergency equipment safely and efficiently when needed. Perform required testing and verification and initial the checklist for start-up and shut-down procedures as outlined in the Technical Services Manual. Complete Nurse's Technical Training Program/Water Quality Facility Training. Assist with special projects or other duties as assigned by the Clinical Manager Assist with the interviewing of potential direct patient care staff as requested. Promote efficient use of medical supplies. Attend and participate in monthly Quality Assurance meetings. Other duties as assigned. Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP) External Contacts: Physicians, Back-up Hospitals Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: • Direct Patient Care Staff, Ward Clerk as assigned. EDUCATION : Graduate of an accredited school of Nursing (R.N.) Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of 9 months of nursing experience and an additional 3 months of clinical experience in dialysis RN charge nurses assuming responsibility for nursing and patient servicesin the absence of the Clinical Managermust have one-yearclinical experience and six months dialysis experience. Supervisory or management experience preferred. Successfully completea training course in the theory and practice of hemodialysis. Good communication skills - verbal and written. Must meet appropriate state requirements (if any). The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $75000.00 - $126000.00 Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our U.S. office location in Rochester, NY. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Facilities Specialist I will assist the Facilities team with facilities-related issues as well as provide assistance to the facility management team as needed. Primary duties will include assisting the Facilities team with responding to work orders, space planning, stock replenishment, equipment maintenance and vendor management. Strong customer service skills are required for this position. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Resolve problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment, • Manage and coordinate work with 3rd party vendors including: tracking work order completion, vendor and client follow up, and ensuring high service levels are achieved, • Assist with ensuring facilities team’s goals and objectives are met, • Collaborate with facilities team members on maintaining and updating floorplans/office moves., • Recommend continuous quality improvement practices, • Assist with replenishing fruit, coffee supplies, kitchen products and nuts, • Coordinate and/or assist with special events, set up, tear down, supply ordering., • Provide support for meetings and conference room reservations as needed, • Provide facility specific assistance to the project management team as needed., • Responsible for reporting any building or equipment malfunctions to Facilities Manager, • Serve as a liaison between employees and the engineering staff called in to fix problems, • Stock office supply areas, • Assist with moves of furniture and equipment, • Respond to internal and external client’s inquires and concerns, • Follow up with clients to ensure customer satisfaction, • Assist with site inspections (related to fire department, buildouts, etc.), • Other duties as assigned Education and Experience • College degree preferred, but not required., • 1-2 years or more experience working in office services or building/facilities management roles, of customer service support roles., • Background in HVAC Equipment and components preferred. Mechanical mind, willing or able to fix items, furniture, painting, drywall work, plumbing., • Must be able to lift a minimum of 40 lbs., • Strong written and oral communication skills., • Proficiency with Microsoft Office programs; excel, word and outlook., • Project management experience that demonstrates ability to track, drive and report on the status of multiple projects simultaneously., • Ability to stay organized while overseeing multiple initiatives and work well in a fast-paced environment., • Strong customer service background and experience. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $31,800/yr - $45,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL OR Rochester, NY, location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings. Education: • Bachelor’s degree required, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $110,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Job Title: Patient Service Representative - Lead Department: Clinic Position type: Full Time 37.5 Hours FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. Under the direct supervision of the Office Manager, the Patient Service Representative Lead is responsible for coordinating and overseeing the daily activities of the front office to ensure the delivery of professional, efficient, and compassionate service. This position performs a variety of non-clinical duties in support of patients, clients, medical providers, and ancillary staff, while adhering to established policies, procedures, and standards. The Lead serves as a key liaison between management and front office staff, maintaining a comprehensive knowledge of departmental functions to support operational effectiveness. Duties/Responsibilities: • Front Office Clinical Support/Team Lead, • Delegates and Assign PSR daily schedule., • Serves as coverage for PSR out of office dates., • Reviews schedules and templates for accurate utilization and availability., • Manages work queues and the front desk pool, providing support and assisting with completion of work queue/pool tasks., • Ensures all check lists or daily assignments are completed., • Assist Office Manager with project completion, schedules, distribution of work lists, and data reports, • Oversight and delegation of epic worklists and dashboards to include but not limited to: Follow up, Reschedule, Televox/DAR report, Wait list, epic productivity dashboards., • Assist office manager for clinic meetings and projects for PSRs as assigned., • Provider Templates, • Works with manager to maintain and produce provider template changes., • Daily Huddle, • Meet with PSR staff every morning to discuss the day., • Send out Huddle to Trillium Clinic staff and post it for reference in clinics., • Training of PSR Staff, • Serve as point of contact for Office Manager and Nurse Supervisor for any clerical issues or training opportunities., • Works with office manager to onboard and train new hired PSRs. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities:. • Ability to react calmly and effectively in emergency situations., • Ability to handle scheduling changes, cancellations, and correspondence promptly and accurately., • Bilingual proficiency in Spanish preferred, • Strong customer service and patient relations skills, with a professional and compassionate demeanor, • Ability to coach, mentor, and support team members to achieve performance and service goals, • Skilled in conflict resolution and problem-solving, with sound judgment and decision-making abilities, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record systems, • High level of accuracy and attention to detail in data entry and documentation, • Ability to maintain confidentiality and adhere to HIPAA regulations Education and Experience: • High school diploma or equivalent required; Associate’s degree or higher in healthcare administration or related field preferred, • Minimum of 2 years supervisory or lead experience required, • 2+ years of experience working in a medical office or clinic required. Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This Lead Client Services Ops role will support the Paylocity for Finance Team. In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This position will focus on our Enterprise clients. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings Education and Experience: • Bachelor’s degree required, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $115,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionPaylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview:As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY.Compensation: Starting at $25/hour.Reports To: Client Services Team Lead.Schedule: Monday - Friday, In Office, 9:00am - 6:00pm (EST). Primary Responsibilities: Responsibilities: • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations: • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience: Required: • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience., • Proficiency in Microsoft Office suite., • Strong written communication skills for business correspondence., • Strong team player with attention to detail., • Self-starter with the ability to handle multiple projects at once., • Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred: • CPP, FPC, APA, and/or SHRM-CP certified., • Experience in customer service or previous client interfacing role., • Experience in payroll and/or call center environment. Physical requirements: • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $19 - $25 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role manages the transition of existing retirement plans from prior providers to Paylocity’s retirement services platform. The Transition Manager (as it's known internally) oversees asset transfers, plan mapping, and stakeholder coordination to ensure a seamless migration experience for clients. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead the transition process for clients moving existing retirement plans to Paylocity-supported platforms, ensuring all key milestones (i.e. data collection, plan review) are met., • Validate plan documents, historical data, and compliance testing results., • Manage timelines and dependencies across internal and external teams., • Serve as an escalation point for transition-related issues and ensure timely resolution., • Coordinate, document, and communicate transition milestones to clients and internal stakeholders., • Prepare and deliver transition materials to service teams, ensuring the clients transition smoothly post-implementation support., • Ensure all transition activities meet regulatory and operational standards. Education and Experience • Bachelor’s degree required, • Minimum of 2 years of experience in retirement plan conversions or transitions, • Familiarity with payroll systems and retirement plan recording keeping platforms. Experience with OKA designation preferred., • Strong understanding of plan structures, asset movement, and compliance testing, • Experience working with recordkeepers, custodians and financial institutions., • Proficiency in Microsoft Office, with an emphasis on Excel, • Strong interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the transition process., • Strong project management skills and ability to manage multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met., • Strong attention to detail with strong analytical and problem-solving skills. Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $65,000 - $97,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: HR Edge Team Lead is responsible for leading a team of HRAM who service our Mid-market Clients. This is done by helping them elevate their HR practices through providing professional HR guidance, identifying technical expertise support for the Client from the Client Service team, and introducing new products/services to the Client that may help with the management of the employee life cycle. This team is responsible for making recommendations to Clients regarding benefits, compensation, employee relations, recruitment, training and development, and information systems. Reports to HR Client Manager. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provides leadership to the HR Edge Service Team by creating and maintaining collaborative teams focused on effective, high quality client service., • Respond timely and accurately to escalated or complex Client inquiries and process requests, according to established standards with attention to style, tone, and manner of communication. Client requests are received and monitored through the automated phone system and email., • Serves a vital role in coaching the team and being the escalation point for complex incidents., • Analyze reports and data daily. Report out to leadership team on team metrics and recommend improvements including changes in process, additional training for staff, etc. where needed., • Manage workflow and projects of HR Edge Team, • Provide training, coaching and direction to the team; lead performance discussions., • Maintain staff schedules and time off requests. Ensures appropriate coverage to service the client., • Communicates important information on new/updated processes and procedures to staff., • Conduct analysis of issues that are escalated to determine knowledge gaps and training needs, • Monitors for productivity and quality client service., • Develop appropriate recommendations and advice for Clients regarding employee relations, disciplinary action, operations, and performance matters., • Provide ongoing Client support with the use of diagnostic skills to identify root cause of Client issues, develop solutions and recommend appropriate action to prevent recurrence of problem., • Assists Clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations., • Promotes Paylocity products and services to fulfill ongoing Client requests., • Acts as liaison with Paylocity support teams to facilitate resolution of Client issues regarding payroll and human resources products., • Builds strong Client relationships and provides quality service in an effort to retain Client base., • Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to Clients to maintain compliance., • Performs other duties and projects as needed by the Client Service leadership team. Education & Experience: • Bachelor’s degree with a focus on Human Resources, Business Administration/Management, or related field required, • Minimum of 5 years of progressive HR Generalist experience dealing with a broad range of HR related topics, • Minimum of 2 years of Leadership experience required OR a combination of HR and leadership experience, • In lieu of the above experience requirements, 2+ years of internal Paylocity experience combined with 2+ years of previous HR and/or leadership experience, will be considered, • PHR or SHRM-CP certification preferred, • Proficiency with Microsoft Office Programs, • Advanced problem-solving and analytical skills, • Excellent communication and relationship building skills, • Experience in Shared Services call center environment is preferred, • Experience working with Paylocity products and/or HCM system a plus Physical Requirements: • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $95,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Description Half time In corporate office half time at Daniel’s Creek and Larkin Creek apartment communities Primary Purpose: The Administrative Assistant & Leasing Agent will provide comprehensive organizational support to the DiMarco Group of Companies, working half-time at the Baldwin Corporate Office and half-time at the Daniels Creek and Larkin Creek properties. This role combines administrative tasks with leasing agent responsibilities to ensure efficient operations and outstanding customer service. Duties and Responsibilities: Administrative Support (Corporate Office): • Assist with preparing correspondence and reports as requested by functional departments., • Maintain an organized filing system and retrieve information as needed; prepare files for logging into the file inventory system., • Ensure cleanliness and upkeep of common areas, including the kitchen and conference rooms., • Provide snacks for the reception area and executive conference room.• Keep copiers and printers stocked with paper daily., • Input and manage company contacts, photos, and calendar items., • Draft written responses or replies by phone or email as required, • Sort and distribute company mail and ensure timely pickups from various departments., • Maintain inventory of supplies and order as necessary., • Track charitable contributions and sponsorships; process related documentation., • Plan and execute special events as requested by owners and senior management., • Provide coverage for the reception desk as scheduled.• Assist with special projects as assigned by supervisors. Assistant Leasing Agent (Daniels Creek & Larkin Creek Properties): • Support the Community Manager with leasing, administrative, and operational tasks., • Facilitate a consistent customer experience on-site and contribute to quality operations., • Assist with incoming leasing inquiries, including answering calls and showing apartments., • Process lease applications, conduct credit checks, employment verifications, and background checks, • Track leasing information and input data into the software reporting system., • Prepare lease and move-in packets, and schedule lease signings as necessary., • Ensure utility services are transferred for new residents by following up with utility companies., • Assist with move-ins, move-outs, and property inspections as required.• Receive and post rental payments, and prepare bank deposits accurately., • Maintain and deliver delinquency reports and late notices in a timely manner., • Take and follow up on resident work orders, tracking and logging completed tasks., • Assist in processing invoices when necessary, including documentation and filing., • Prepare lease renewals for distribution and follow up with residents regarding lease end dates., • Coordinate community social events and assist in the execution of activities., • Conduct market surveys and contribute to community engagement efforts. Education and Experience: • Associate’s Degree is preferred along with three to five years of experience in administrative support and or Leasing Agent roles., • Experience with analysis and administrative functions is highly desired. Skills and Qualifications: • Strong decision-making and judgment skills., • High level of professionalism and ability to develop strong relationships within a team environment., • Excellent organizational skills with the capacity to prioritize multiple tasks effectively., • Strong customer service and communication skills, both written and verbal., • Proficiency in Microsoft Office, spreadsheets, databases, and word processing tools. Administrative Assistant & Leasing Agent This dual role combines the need for strong administrative capabilities with community engagement responsibilities to support our goals of excellence and service quality. Requirements:

Job Description Summary The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training (task specific), supervision, and support of the front office staff, including front desk and night audit, in providing outstanding service experiences for all guests. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, social demeanor and appearance that contributes to a hospitable environment. Responsibilities • Provide pleasant and professional services to all guests., • Assist the Guest Service Manager in directing, training, and mentoring all front office staff members in providing timely, efficient, enthusiastic, friendly, and personalized service for all guests., • Assist the Guest Service Manager with a variety of administrative support tasks including: daily / weekly / monthly reports, processing accounts receivable, and handling guest billing issues., • Perform check-in and check-out services, properly record sales transactions and secure accurate payment, coordinate van services, answer telephones, take guestroom reservations, monitor room availability, block rooms, run reports, handle guest mail and messages, program wake-up calls, and perform a variety of other tasks conducive to the efficient operation of the front office., • Be knowledgeable of the hours of operation of all hotel services and aggressively sell such services., • Be knowledgeable of hotel safety, security, and emergency procedures and equipment as related to department responsibilities and perform or dispatch any necessary functions., • Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence., • Check all lobby fixtures, equipment, and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies., • Ensure the cleanliness of the front office, lobby, and surrounding areas., • Properly maintain all work equipment, tools, and supplies., • Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy while upholding business goals., • Responsible for knowing and complying with all items on the position’s training checklist., • Comply with all department, hotel, and company policies and procedures., • Perform any assigned task not outlined above that the associate has the ability to perform., • Shifts may vary depending on needed coverage (Shifts Include: 7am-3pm, 3pm- 11pm or 11pm- 7am) Qualifications Six to 12 months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age. Physical Demands The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group!

Job Description Hidden Valley Homeowners Association, Inc. JOB DESCRIPTION: RECEPTIONIST PROPERTY: Hidden Valley Homeowners Association, Inc. 199 Hidden Valley Rd, Rochester, NY 14624 (306 townhomes) JOB TITLE: Receptionist REPORT TO: Clubhouse Director, Property Manager, Management Company KNOWLEDGE, SKILLS AND ABILITIES: Customer service, computer skills, organizational skills JOB OBJECTIVE: To effectively and efficiently monitor the reception area of the clubhouse under the guidance of the Clubhouse Director. Maintain cordial relationships with the residents, associate members, contractors and the Board of Directors and their agents, providing to all satisfactory and complete service. AUTHORITY Receptionist is to execute tasks outlined in this Job Description. Ambiguous or questionable requests should be referred to the Clubhouse Director or Property Manager for direction or clarity. Monetary responsibilities are to be adhered to in accordance with this job description. SPECIFIC RESPONSIBILITIES AND TASKS: The responsibilities of the Receptionist include but are not limited to the following: 1. Answer the phone and in – person inquiries and accurately log as directed. • Utilize office/clubhouse equipment (FAX machine, copier, computer programs) skillfully and proficiently. 1. Present members with necessary fitness equipment/devices and please monitor the fitness room every ½ hour., 2. Membership: • Assist new member with completing necessary paperwork, collecting money and generating receipts., • Enter new information into member's file., • File new member forms., • Keep and monitor updated expiration lists., • Homeowner Information:, • Enter new information into both alpha and unit number lists., • Monitor and manage new homeowner questionnaires., • Work requests/ Messages:, • Record messages on spiral carbon message notes, • Log – in variance requests and file in the Architecture folder., • Check answering machine for any messages and give message to the appropriate person, • Return phone calls as directed by the Clubhouse Director or Property Superintendent., • Transfer messages to pool area if directed., • Communicate with lifeguard(s) regarding pool and sauna., • Facilities Usage:, • Keep and closely monitor an accurate daily facilities usage log at the desk (classes, fitness room, meeting room, lounge, racquetball courts, tennis courts and pool)., • Assist homeowners and members with completing necessary paperwork to reserve facilities (lounge, meeting room, pool). This will include collecting and providing accurate receipts for deposits and rental fees., • Log facilities usage information as directed by Clubhouse Director., • Submit collected deposits and fees daily to Clubhouse Director., • Complete a daily clubhouse close – up check list at the end of each work day to be submitted to and reviewed by the Clubhouse Director the following day., • Copy, collate, staple and sort monthly Valley News as directed by the Clubhouse Director, • Complete any other task as directed by the Clubhouse Director.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule, requiring three days in the office at our Rochester, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.? Position Overview Program management responsibilities include the coordination and completion of programs on time within budget and within scope. Activity and resource planning, organizing and motivating a program team, controlling time management, cost estimating and developing the budget, ensuring customer satisfaction, analyzing and managing risk, monitoring progress and managing reports and necessary documentation are all key parts to being a successful program manager. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Independently gathers cross-functional feedback or external data-driven feedback (from potential buyers, existing customers, sales or studying the market/competition) on deliverables to ensure highest quality deliverables., • Generally produces deliverables that do not require significant iteration from leadership (defined as more than 3 rounds of revisions from direct leader), • Independently builds objectives and full year plan with KPIs, gets alignment from Directors/Sr. Directors across Marketing, • Ability to present up to Director/Sr. Director within Marketing so that: everyone in the room is clear on the meeting objective, current state, options considered, recommendation and rationale, • Communicates obstacles and recommended solutions to adjust plans to achieve objectives, • Ability to define a project scope and lead cross-functional marketing project team, • Facilitates the definition of program scope, goals and deliverables for specific programs, as assigned., • Develops detailed project plans and manages all processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints., • Responsible for coordinating complex initiatives from initiation to successful completion., • Develops, tracks and maintains program plans and program deliverables and communicates program milestones and progress., • Assists the department managers in creating documentation, plans, etc. and maintains that documentation on an ongoing basis., • Coordinates program meetings with internal and cross-functional teams, generates meeting materials and produces post-meeting deliverables., • Effectively work with the teams to identify/mitigate program risks and participates in the creation of risk contingency plans., • Plans and sets goals and milestones with the team and clearly defines requirements and develops targets accordingly., • Detects, tracks and solves program issues effectively., • Recognizes areas for internal improvement and works with teams to develop plans for implementing them., • Collaborate across all business units to control resource requests while aligning to budgets and program plans, • Solicits stakeholder feedback and benchmarks best practices to identify opportunities for improvement., • Identifies key metrics to help prioritize and monitor critical activities, ensuring consistent and effective tracking and reporting of progress., • Effectively collaborates (provides and invites thoughts, ideas, opinions on how we can create something better) cross-functionally within Marketing and the enterprise., • Leverages data to generate organization and people insights, which in turn influence areas of focus and strengthen decision-making, • Uses best practices and knowledge of internal or external business issues to make recommendations and implement improvements to products, services or processes in own functional area., • Provides regular updates of the progress and status of specific programs, • Recommends improvements and troubleshoots all implementation issues., • Programs may vary in number, size and complexity., • Drives initiatives in support of department and organizational goals., • Demonstrates a commitment to Paylocity Core Values, • Maintains on-going documentation on program status and monitors progress towards completion while adjusting resources and plan accordingly to meet program requirements, • Develops goals and drives prioritization of projects, • Recognizes and solicits diverse perspectives (across orgs, regions), • Shows up in cross team and department meetings with value add on activation and execution as it relates to their functional area., • Can initiate and/or lead cross functional projects - delivering complex, large scope projects across organization and geography, • Managing resourcing for functional area, including forecasting, spend management, and adjustments to optimize ROI, • Carries a business metric that elevates to Marketing department level, • Allocates team resources to projects/campaigns with the highest ROI for driving growth, • Communicate team progress and results across organizations and influences leadership (within function), • Partners with product/sales/etc. to identify and execute projects and campaigns that will directly contribute to Paylocity's growth, • Exercises analytical skills, knowledge, and experience to make informed decisions and solve problems. Escalates decision making at an appropriate level., • Supports and promotes change, appreciates risk-taking, and encourages alternative approaches., • Can lead cross functional team/external agencies to execute to plan and hold accountable to their goals and timelines, • Communicates to leadership the performance KPIs and overall weekly / monthly status of goals/budgets and communicates obstacles and recommended solutions to adjust plans to achieve objectives, • Asserts own ideas effectively, and gains support and commitment from others that result in action., • Identifies what is most important and impactful and knows when to say no., • Uses knowledge to ensure internal/external customer satisfaction., • Regular interaction with clients/prospects/partners to better understand their needs, • Stays current with competitive products/campaigns/messaging in order to ensure that, • Paylocity stays ahead in best serving customers in the industry, • Demonstrates confidence when articulating a point of view based on data, experience, and knowledge. Education and Experience • Bachelor’s degree and a minimum of 5-7 years of practical program management experience, or equivalent combination of education and experience, • Proficient in Microsoft Office Suite including Outlook, Word, PowerPoint and Excel, • Experience working with large teams on programs that are deadline-driven, • Experience mentoring and/or developing others., • Highly organized and able to multi-task, • Exceptional communication skills, • Strong leadership skills – must be able to work confidently and effectively with multiple departments and levels within the company, • Excellent presentation and customer service skills, • Strong technical aptitude to quickly learn new technologies/internal software systems and identify user applications, • Experience within a customer service focused organization, • Experience working in a fast-paced environment a strong asset, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $80,000 - $118,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Lead Medical Receptionist Location: Rochester, NY Department: Behavioral Health Outpatient Employment Type: Full-Time Schedule: M-F, 40 hours Salary: $25.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under the direction of the Intake and Placement Manager, manages the reception coverage process of patient scheduling, registration, triage, insurance verification, and checkout. Serves in a lead capacity among the reception team providing exemplary reception services and supports an environment of trauma informed care and is reflective of CCFCS values. Key Responsibilities • Front Desk Coverage/Scheduling, • Ensures effective staffing coverage for the front desk including providing coverage personally as necessary., • Schedules, coordinates and reschedules client appointments, and adheres to established guidelines and goals of the Clinic., • Maintains and updates information on provider’s schedules, ensuring that patients are scheduled properly., • Ensures all patients are greeted and directed efficiently through the registration process., • Greets clients in polite, prompt, helpful manner, providing any necessary instructions., • Phone Calls, • Coordinates with reception team to ensure all calls are answered live, during business hours., • Monitors after hours voice mail inbox and ensure all callers receive a response and follow-up., • Coordinates follow-up activity with reception team to ensure coverage for CCFCS general information voicemail, email inbox, after hours messages and ensure all inquiries receive timely follow-up and are directed to appropriate staff or department., • Service Delivery and Productivity, • Manages the no-show avoidance, cancellation, and rescheduling processes to ensure provider productivity., • Works with Department director to support providers in achieving higher levels of productivity and service quality., • Maintains strict confidentiality; adheres to all HIPAA guidelines/regulations., • Collaborates with staff to achieve optimal efficiency, outcomes and morale., • Maintains a working knowledge of available resources & agencies in the community that can support a variety of client needs., • Maintains a calm, client-centered, low-stress environment utilizing de-escalation techniques as needed, • Financial Management, • Advises patients of Clinic financial policies when scheduling appointments., • Obtains insurance information; may require verification by contacting insurance companies., • Collects all co-pays and balances, as required by office at check in and schedules return appointments at check out., • Standards of Excellence and Reporting, • Obtains and enters new patient demographics; updates patient information, as necessary, in the computer system to maintain accuracy for billing., • Reviews all forms for accuracy and completion according to office policies prior to accepting., • Understands and supports the Clinic’s performance metrics and identifies opportunities for improvement, • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other responsibilities as requested by supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associates degree in secretarial sciences or administration preferred. Experience: Three years of medical office experience required. Must be proficient with Microsoft Office Suite. Experience working in multicultural environments and/or human services field is preferred. Equivalent Combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Dental Front Desk / Patient Care Coordinator Schedule: Monday through Friday Compensation: $19.00 - $22.00 per hour (Based on experience) Why Join Our Practice? Are you a warm, organized professional who loves creating a welcoming first impression? We are a thriving, patient-focused dental practice seeking a full-time Dental Front Desk / Patient Care Coordinator to join our energetic team. We believe that a positive patient experience starts at the front door, and we treat our team members with the same care and respect we show our patients. Competitive Pay: $19.00 - $22.00/hour starting base rate. Comprehensive Security: A robust full benefits package to protect your health and your future. Great Hours: Predictable weekday scheduling that respects your evenings and gives you your weekends back. Full Benefits & Perks Medical, Dental, and Vision Insurance options. Paid Time Off (PTO) and paid holidays for vacation, sick time, and personal days. 401(k) Retirement Plan with a company match. Uniform Allowance to keep you looking sharp and comfortable. Dental Care Perks for you and your immediate family. Core Responsibilities The Face of the Practice: Warmly greet patients upon arrival, manage the check-in/check-out process, and answer incoming phone calls with a helpful attitude. Smart Scheduling: Manage the daily appointment book to maximize clinical efficiency, schedule follow-ups, and make confirmation calls. Insurance Coordination: Verify dental insurance benefits, submit claims, and help patients understand their coverage and copays. Financial Management: Collect patient balances, process payments, and present transparent treatment plans with clear financial options. Administrative Upkeep: Maintain accurate, digital patient charts in compliance with HIPAA guidelines and ensure the front office environment remains clean and organized. Qualifications & Skills Experience: Minimum of 1 year of experience in a dental or medical front office role is preferred (dental experience is a major plus!). Software: Familiarity with dental practice management software (such as Dentrix, Open Dental, or Eaglesoft) is preferred. Skills: Excellent communication, a professional phone demeanor, multitasking strengths, and strong basic computer skills. Attributes: High reliability, a positive attitude, and a passion for customer service. How to Apply For immediate and confidential consideration, please send your resume directly to our recruitment manager, Brian Harris, or call our team today: Email: Brian@prosperityplacement.com -Phone: 941-999-4291

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

You get to review and use new products or services before they are released to the public. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative age

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

MUST actually use products and/or services, if provided. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, unde

Models and fulfills all customer service principles and escalates concerns to store management as necessary. Ability to provide prompt and courteous customer service. As a cashier, you’ll provide friendly, efficient checkout service, while as a stocker, you’ll help keep shelves stocked and organ