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Job Description About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves industries including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking an IT Service Desk Supervisor to support and oversee day-to-day end-user IT support operations. Reporting to the IT Infrastructure Manager, this role is responsible for actively managing and resolving service desk tickets while supervising three remote service desk technicians. This is a hands-on operational role with a strong focus on ticket management, troubleshooting, and end-user support. The supervisor will personally handle a significant portion of incoming incidents and requests for local users while coordinating process standardization, workload distribution, escalation, and service quality across the global service desk team. The IT Service Desk Supervisor ensures timely ticket resolution, maintains service levels, supports continuous improvement of support processes, and serves as the primary escalation point for complex end-user issues. The role is based in Rochester, NY, and includes direct on-site end-user support responsibilities in addition to managing remote support resources. Key Responsibilities Service Desk Ticket Management • Actively monitor, triage, and resolve incoming service desk tickets, ensuring timely response and resolution., • Provide hands-on troubleshooting and support for hardware, software, network access, and enterprise applications., • Ensure all tickets are properly categorized, prioritized, documented, and closed according to established procedures., • Maintain ownership of tickets through resolution, ensuring consistent communication and updates to end users., • Identify recurring issues and escalate systemic problems to the appropriate infrastructure or application teams., • Ensure adherence to defined service level expectations for response and resolution times., • Supervise three remote service desk technicians located in the United States and the United Kingdom, ensuring effective daily operations and balanced workload distribution., • Provide day-to-day guidance, coordination, and oversight of remote support staff., • Work closely with the IT Infrastructure Manager to define, develop and implement key performance indicators (KPIs) for the global team and to establish targets for continuous improvement., • Review ticket activity and service quality to ensure consistent support standards., • Conduct regular check-ins, coaching, and performance feedback for remote team members., • Assist with scheduling, workload prioritization, and escalation management., • Ensure remote technicians follow established documentation, ticketing, and escalation procedures., • Provide direct technical support to end users at the Rochester location and remotely for other company sites., • Support and troubleshoot:, • Windows desktop and laptop systems, • Microsoft 365 and common enterprise applications, • Network connectivity and VPN access, • Printers and peripheral devices, • Mobile devices and endpoint security tools, • Install, configure, and maintain user hardware and software., • Assist with workstation deployments, hardware replacements, and new employee onboarding., • Serve as the primary escalation point for complex or high-impact service desk incidents., • Work closely with infrastructure, security, and application teams to resolve escalated issues., • Ensure timely follow-through and communication on escalated problems., • Maintain accurate documentation for troubleshooting procedures, standard operating procedures, and support workflows., • Contribute to development and maintenance of a service desk knowledge base., • Ensure tickets include proper documentation to support knowledge sharing and future resolution., • Monitor service desk metrics such as:, • Ticket volume, • Response time, • Resolution time, • Backlog aging, • First contact resolution, • Identify opportunities to improve support efficiency and user experience., • Recommend improvements to ticket routing, workflows, and support processes., • Communicate clearly with users regarding ticket status, resolutions, and expected timelines., • Coordinate with IT Infrastructure, Security, and Applications teams to ensure smooth escalation and resolution., • Support the IT Infrastructure Manager in maintaining consistent service desk operations and performance. Required • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience., • 3–6 years of experience providing IT service desk or end-user technical support., • Experience working in a ticket-driven IT support environment., • Prior experience coordinating or supervising small technical teams., • Strong hands-on troubleshooting experience with Windows systems and enterprise software., • Experience with ITSM or ticketing platforms such as ServiceNow, Freshservice, or Jira Service Management., • Strong problem-solving and diagnostic skills., • Excellent written and verbal communication skills., • Ability to prioritize multiple support requests in a fast-paced environment., • Experience supporting manufacturing or industrial environments., • Familiarity with ITIL service management concepts., • Experience supporting users across multiple locations., • Full-time, Monday–Friday., • Office-based role in Rochester, NY, with regular hands-on support responsibilities., • Occasional after-hours support may be required to address critical incidents., • Occasional travel to other company sites may be required., • May require entering manufacturing areas where PPE such as safety shoes and eye protection must be worn., • The employee may occasionally be required to lift and/or move up to 50 pounds., • May occasionally require the use of ladders or lifts; all use must follow established safety procedures and required training. #CORP #LI-Onsite Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: HR Edge Team Lead is responsible for leading a team of HRAM who service our Mid-market Clients. This is done by helping them elevate their HR practices through providing professional HR guidance, identifying technical expertise support for the Client from the Client Service team, and introducing new products/services to the Client that may help with the management of the employee life cycle. This team is responsible for making recommendations to Clients regarding benefits, compensation, employee relations, recruitment, training and development, and information systems. Reports to HR Client Manager. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provides leadership to the HR Edge Service Team by creating and maintaining collaborative teams focused on effective, high quality client service., • Respond timely and accurately to escalated or complex Client inquiries and process requests, according to established standards with attention to style, tone, and manner of communication. Client requests are received and monitored through the automated phone system and email., • Serves a vital role in coaching the team and being the escalation point for complex incidents., • Analyze reports and data daily. Report out to leadership team on team metrics and recommend improvements including changes in process, additional training for staff, etc. where needed., • Manage workflow and projects of HR Edge Team, • Provide training, coaching and direction to the team; lead performance discussions., • Maintain staff schedules and time off requests. Ensures appropriate coverage to service the client., • Communicates important information on new/updated processes and procedures to staff., • Conduct analysis of issues that are escalated to determine knowledge gaps and training needs, • Monitors for productivity and quality client service., • Develop appropriate recommendations and advice for Clients regarding employee relations, disciplinary action, operations, and performance matters., • Provide ongoing Client support with the use of diagnostic skills to identify root cause of Client issues, develop solutions and recommend appropriate action to prevent recurrence of problem., • Assists Clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations., • Promotes Paylocity products and services to fulfill ongoing Client requests., • Acts as liaison with Paylocity support teams to facilitate resolution of Client issues regarding payroll and human resources products., • Builds strong Client relationships and provides quality service in an effort to retain Client base., • Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to Clients to maintain compliance., • Minimum of 5 years of progressive HR Generalist experience dealing with a broad range of HR related topics, • Minimum of 2 years of Leadership experience required OR a combination of HR and leadership experience, • Bachelor’s degree with a focus on Human Resources, Business Administration/Management, or related field required, • PHR or SHRM-CP certification preferred, • Proficiency with Microsoft Office Programs, • Advanced problem-solving and analytical skills, • Excellent communication and relationship building skills, • Experience in Shared Services call center environment is preferred, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $95,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocity’s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type., • Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies., • Process E-file documents to courts (as applicable), • Responds in a timely manner to client’s garnishment inquiries., • Partner with Account Managers to provide resolution to client inquiries., • Proactively identify issues and utilize available resources to identify appropriate solutions for clients., • Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders., • Manage time effectively and prioritize tasks in order to meet deadlines., • Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks., • Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit., • Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes., • Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices., • Maintain a high level of confidentiality and discretion when handling sensitive employee information., • Completes other duties as assigned. Education and Experience • Bachelor’s Degree required., • Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment., • Experience in a Paylocity account manager or implementation consultant role is preferred., • Excellent communication and relationship-building skills., • Must display sophisticated writing and interpersonal communication skills., • Attention to detail., • Excellent organizational skills and ability to work independently., • Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment., • Ability to problem solve, analyze information, work in team environment, demonstrate professionalism., • Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations., • General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Fisher Associates, P.E., L.S., L.A., D.P.C. has created an internship program to engage college students that are ready to get their foot in the door and gain hands on experience! By using the skills and knowledge gained from academic study and combining with an internship, the student's transition from student to professional is enhanced. Students must be organized, self-motivated, and dependable. We have multiple sectors/service lines in which an internship can be completed as selected by the student. Under direct supervision, the student will perform routine tasks and work on a wide variety of projects gaining a well-rounded learning experience. Who: Students currently enrolled in a Civil Engineering degree program (or related field) What: Obtain hands-on professional work experience with our Transportation, Land Development or Energy groups in various tasks related to design, analysis, and implementation of projects. Where: At any of our office locations! When: Fisher Associates accepts internship applications year-round. Internship timeline is dependent on manager needs and student schedule. The primary function of this role is responsible for, but not limited to, the following: • Exhibit behaviors that align with the Fisher Values: Aspire to Excellence, Teamwork and Respect, Owning our Results and Empowered Employees., • Establish and maintain strong client relationships adhering to the Fisher Clientship philosophy., • Perform engineering analysis and design., • Prepare cohesive and organized engineering calculations., • Assist technical staff with day-to-day design tasks for several types of projects., • Conduct basic engineering functions including design calculations and cost estimating under supervision., • Collaborate as a member of the team to realize project deliverables and deadlines., • Prepare construction specifications under direct supervision., • Assist senior engineers or designers with organizing/preparing reports, studies, or bid packages., • Participate in site visits and field inspections to gather data and assess project conditions, as needed. Fisher Associates, P.E., L.S., L.A., D.P.C. is a consulting engineering and professional services firm serving the Transportation, Land Development and Energy market sectors. Our comprehensive services include landscape architecture, planning, engineering, environmental, survey, GIS and construction representation. Fisher Associates, P.E., L.S., L.A., D.P.C. is headquartered in Rochester NY, with eight offices throughout NY, PA and TX. The culture at Fisher is friendly, respectful, and a true team environment. We own our responsibilities and results, continuously seeking to improve and empower our employees. Requirements: Education & Experience • Currently pursuing a bachelor’s degree in Civil Engineering, Civil Engineering Technology or related field., • Strong academic performance in relevant coursework., • Aspire to excellence, consistently seek to improve, and demonstrate high quality work at all levels., • Team player: collaborate effectively at all levels; treat coworkers, clients and vendors with respect in all interactions; seek to listen effectively, understand others, and build trust., • Own and accept responsibility for results., • Honest, transparent, and trustworthy., • Proactive, self-motivated, and eager to learn., • Strong critical thinking and problem-solving skills., • Ability to consistently demonstrate sound judgement., • Excellent and professional communication skills both written and verbal., • Excellent organizational, project management and time management skills., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Strong attention to detail., • Exhibit flexibility with assignments, workflow, or project changes., • Listen and respond to feedback in a positive manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift to 15 pounds at a time., • Must be able to travel to various project sites., • Must be able to access and navigate construction sites and job areas., • Ability to transverse uneven grounds. Salary Range: $23/hour Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Fisher Associates embraces a family-feel culture and welcomes all newcomers with open arms. Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization (CRO) dedicated to improving patient’s quality of life with breakthrough eye care therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure clinical trial success. We offer a comprehensive benefits package and the opportunity to broaden your experience and grow your career! We currently have an exciting opportunity for a Data Manager to join our team! SUMMARY The Data Manager is an expert in clinical data management with demonstrated capability in building and maintaining clinical trial databases. The Data Manager effectively works with a variety of key stakeholders including clinicians, allied healthcare personnel, clients, vendors, and iuvo Clinical staff. ESSENTIAL DUTIES AND RESPONSIBILITIES • Interface with clinical Project Manager(s) and statistician(s) to establish project data management plans and requirements, and database implementation schedules as well as other key study documents., • Participate in the department project clinical data system design, utilization, and maintenance to maintain conformance with FDA guidelines for clinical data management., • Collaborate with biostatisticians in the creation of analysis datasets., • Perform database quality assurance audits as needed, • Provide recommendations for improvement of project or divisional efficiencies based on work experience and observations., • Participate in project review meetings as requested., • Review protocols for CRF design and creation and develop electronic CRFs for use in clinical data management system., • Complete study specific database build activities in EDC system by creating database design specifications and edit checks for database programming and complete UAT, • May complete database programming activities in EDC system or work with programmer to set up as per database design specifications, • May train clinical site personnel and project team in the use of study-specific EDC and IWR system(s); conducts timely training and maintains training documentation, • Develop the Data Management Plan (DMP) and associated attachments, initiates DMP review and update per the specified review cycle, • Conduct timely study team training on the DMP and applicable attachments; maintains study training logs for project team(s), • Maintain up-to-date study data documentation, • May support database build activities in CTMS as needed, • Work with external vendors on study for external data needs, setting up data transfer specifications and complete external data reconciliation as needed, • Complete coding or work with coding team on set up and coordination of coding activities, • Manually review data listings and manage ongoing query resolution. Analyze, and interpret data to identify trends, patterns, and insights., • Collaborate with teams to understand data requirements and provide data-driven recommendations., • Serve as main point of contact for data management activities on assigned project, and provide updates to study team and sponsor on project calls as needed, • Develop and provide data management metrics to project team as needed, • Complete data cleaning and other activities required for database lock., • Complete database lock activities as outlined in DMP, • Demonstrate knowledge of ICH/GCP guidelines as they relate to data management., • Demonstrate knowledge of FDA regulations related to data handling and processing., • Regularly provides or uploads data-related documents to the eTMF To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE • Bachelor’s Degree with a major/ focus in relevant discipline or equivalent - mathematics, statistics, computer science, life science or related discipline., • Minimum of three years’ relevant work experience in data management., • Strong working knowledge of GCPs and Federal Regulations., • Proficiency in data preparation, analysis tools and programming languages., • Proficiency in one or more EDC systems., • Proficiency with database design and systems, database technology and logical data analysis., • Previous database programming experience preferred but not required., • Experience working with CTMS and other clinical trial systems is preferred, as well as web-based software systems., • Understanding of SAS, Microsoft SQL., • Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) and other software/programs as applicable to position This position requires a person who communicates effectively both verbally and in writing with clinicians, clients, vendors, and internal project team members through demonstration of: • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication, • Sharing ideas in a constructive manner, • Listening to and objectively considering ideas and suggestions from others, • Keeping commitments, • Keeping others informed of work progress, timetables and issues, • Solid analytical and problem-solving skills; strong attention to detail and a commitment to data accuracy and integrity., • Strong organizational and business skills, with particular strength in follow-through., • Excellent interpersonal skills, including clear, succinct, and timely communication., • Ability to work independently with ability to build relationships and foster trust., • Leadership skills, and ability to work effectively within a team configuration., • Ability to work on multiple projects and manage competing priorities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk and hear. iuvo Clinical fosters a video-first environment; employees are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote TRAVEL As required, estimated as <5%. DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer

Job DescriptionPosition Summary The Director of Information Technology leads Arnold Magnetic Technologies’ global IT organization across 11 locations. This role is responsible for the reliability, security, and strategic direction of all technology systems supporting manufacturing, engineering, and corporate operations. It is a hands-on leadership position with both operational and strategic responsibilities and is expected to evolve into a future CIO role. U.S. Citizenship is required. Key ResponsibilitiesIT Leadership & Organizational Development • Lead and develop Arnold’s global IT organization, providing direction, mentorship, and accountability across multiple IT disciplines, consisting of approximately 15 IT professionals., • Foster collaboration between infrastructure, security, applications, service desk and regional IT teams., • Establish operational standards, performance metrics, and development paths for IT staff., • Partner with executive leadership to align technology initiatives with organizational priorities and long-term business goals.Infrastructure & Network Operations, • Oversee global infrastructure, including data centers, networks, cloud platforms, and endpoints, • Ensure reliability and performance of systems supporting manufacturing and engineering., • Ensure infrastructure and network environments are properly segmented and secured to support regulated workloads and operational technologies., • Maintain resilient connectivity between global locations, cloud platforms, and external partners., • Support enterprise collaboration and productivity platforms, including ongoing modernization of digital workplace tools and cloud-based communication systems., • Coordinate closely with the Regional IT Manager (APAC) to implement and maintain consistent infrastructure standards and operational practices across international locations., • Support modernization and lifecycle management of infrastructure technologies across the enterprise.Cybersecurity, Compliance & Risk Management, • Oversee the enterprise security program., • Ensure compliance with ITAR/EAR, CMMC Level 2, NIST 800-171, DFARS, SOX ITGC, GDPR, and Swiss FADP., • Maintain visibility into enterprise risk posture, vulnerability management, and incident response readiness., • Support internal and external audits, certification initiatives, and customer security assessments., • Promote security awareness and responsible data handling practices across the organization.Enterprise Applications & Data Platforms, • Oversee enterprise application portfolio supporting manufacturing, engineering, HR, finance, supply chain, and customer operations., • Lead modernization initiatives across enterprise systems, including major application rollouts, platform upgrades, and integration of new business capabilities., • Guide the evolution of the company’s enterprise data platform, including development of modern data architecture supporting centralized analytics and self-service business intelligence., • Partner with business leadership to identify opportunities for automation, improved reporting, and data-driven decision making across operational and corporate functions., • Drive responsible adoption of artificial intelligence technologies across the organization, including enabling employees to leverage AI tools effectively while ensuring appropriate governance, security, and regulatory compliance., • Evaluate and implement AI-enabled capabilities within enterprise systems, analytics platforms, and operational workflows to improve productivity and decision-making., • Ensure enterprise systems and data platforms are scalable, secure, and aligned with the company’s long-term digital and operational strategy.Global IT Operations, • Ensure consistent IT service delivery across 11 global sites., • Provide leadership and support to the Regional IT Manager responsible for IT operations across Asia., • Ensure consistent infrastructure standards, security practices, and operational processes across international locations., • Support global manufacturing operations through reliable and secure technology services.Vendor, Budget & Technology Investment Management, • Develop and manage the IT operating and capital budget., • Evaluate and prioritize technology investments aligned with business strategy., • Manage relationships with technology vendors, managed service providers, and system integrators., • Negotiate vendor contracts and ensure service providers meet defined service levels and security expectations.Governance, Policies & IT Standards, • Establish governance frameworks for infrastructure, security, applications, and technology project delivery., • Ensure policies, procedures, and standards are documented and consistently applied across the organization., • Implement structured processes for change management, architecture review, and technology lifecycle management., • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field., • 10+ years of progressive IT experience, including leadership across infrastructure and enterprise systems., • 5+ years in a senior IT leadership role managing managers or multiple functional IT teams., • Strong technical background across hybrid infrastructure, enterprise networking, cloud platforms, and security., • Experience supporting regulated environments requiring compliance with frameworks such as NIST 800-171, CMMC, or similar standards., • Demonstrated experience managing enterprise infrastructure environments combining on-premise systems with cloud platforms., • U.S. Citizenship required due to ITAR/EAR and handling of controlled data., • Master’s degree in Information Systems, Business Administration, or related field., • Experience supporting aerospace, defense, or highly regulated manufacturing environments., • Experience with ERP systems such as Syteline., • Familiarity with Microsoft GCC-High environments or other regulated cloud platforms., • Professional certifications such as CISSP, CISM, PMP, or ITIL. Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #CORP #ROC #ALN #RAM #FME #LI-Remote

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization (CRO) dedicated to improving patient’s quality of life with breakthrough eye care therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure your clinical trial’s success. We offer a comprehensive benefits package and the opportunity to broaden your experience and grow your career! We currently have an exciting opportunity for a Clinical Research Associate to join our team! The Clinical Research Associate (CRA) is responsible for the monitoring of clinical research activities at research sites that are actively conducting clinical trials. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform site qualification, initiation, interim monitoring, and close-out visits per study-specific plans/requirements., • Review for regulatory and protocol compliance., • Review and verify informed consent forms and informed consent process., • Assess PI oversight of study activities., • Confirm accuracy and data integrity by reviewing eCRFs/CRFs, site source documents and other sources of study-specific site documents as applicable., • Complete timely and comprehensive site visit reports and associated correspondence per the trial-specific Monitoring Plan., • Adhere to trial-specific monitoring visit report submission, finalization, and associated correspondence timelines., • Identify and report protocol deviations and risks to subject safety/data integrity., • Generate queries and work towards query resolution with site personnel., • Perform investigational product and/or device, ancillary supplies, and equipment review/accountability as applicable., • Evaluate performance of and adherence to study protocol at the site level., • Evaluate overall performance of site and site staff, provide recommendations, and escalate issues as needed., • Provide initial site training and re-training as needed., • Monitor trial participant recruitment activities and progress., • Reconcile and facilitate adverse event and serious adverse event reporting and documentation as needed., • Review essential regulatory documents and compare them to study TMF to confirm completeness and accuracy., • Verify site study supply inventory is adequate as applicable., • Participate in the identification and selection of investigators and sites as applicable., • Serve as a liaison and resource for Investigators, Institutions, and Sites, providing support during the conduct of the clinical trial., • Attend internal and external team calls to stay informed of current study status and provide feedback/updates as needed., • Attend internal and external trial-level, line manager/department-level, and company-level meetings as applicable., • Provide In-House CRA and Site Start-up and Essential Document Specialist support for assigned sites as needed inclusive of but not limited to: Data line listing review/data cleaning activities prior to data locks, eTMF document workflow processing and maintenance of regulatory trackers., • Complete timely entry of data for assigned sites within trial level electronic tracking system as applicable (e.g., CTMS). Data entry/tracking is inclusive of but not limited to: Action Items, Site Visit status, Monitoring Visit Report and site correspondence, and PDs., • Maintain timely trial-level calendar updates for monitoring visits, travel, and out of office time, as applicable., • Promptly submit time and expense reports within specified electronic system and adhere to trial-level budget requirements. Escalate issues as needed., • Maintain a working knowledge of ICH/GCP Guidelines, medical terminology, and relevant FDA regulations., • Timely completion, review, and understanding of iuvo SOPs, work instructions and guidelines, and any sponsor-specific requirements., • Ability to work across multiple trials as needed., • May mentor other internal study-team members., • May assist with development of study manuals, plans, CRFs, and other study-specific tools/templates. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE • Bachelor’s degree or equivalent job experience, preferably in a life science, nursing, or related discipline required., • Minimum of two years onsite monitoring experience or applicable clinical research experience., • A diverse understanding of Ophthalmic indications, associated procedures and standards of Ophthalmic practice., • Strong working knowledge of GCPs and federal regulations., • Experience working with EDC, eTMF, CTMS and other clinical trial systems is highly preferred. Effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors, and internal project team members through demonstration of: • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication., • Sharing ideas in a constructive and positive manner., • Listening to and objectively considering ideas and suggestions., • Keeping commitments., • Keeping others informed of work progress, timetables, and issues., • Addressing problems/issues constructively to find mutually acceptable solutions., • Respecting the diversity of our work force in actions, words, and deeds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk, and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office setting / remote home office. iuvo Clinical fosters a video-first environment; employees are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote; Near major airport TRAVEL Up to 75% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer

Job Description Title: Licensed Practical Nurse (LPN) Department: Resident Care Qualifications: • Credentials as a Licensed Practical Nurse with a current State license required., • One-year nursing experience preferred; experience in geriatric nursing preferred., • Organizational skills and ability to supervise department staff effectively and work well with personnel of other departments required; ensures high standards of care are maintained., • Ability to communicate well (verbally and in writing), utilize creative problem-solving and handle problems diplomatically required., • Ability to relate well to geriatric residents; respectful and caring attitude towards residents required., • Physical stamina for constant activity required. Supervision & Accountability: Resident Care Manager Work Area & Conditions: Work throughout building. Subject to walking, bending and lifting; direct communication with residents and their family members or visitors and physicians; desk work; and possible exposure to body fluids and infectious conditions of residents. Job Summary: Nurse assigned to assisting with medications and monitoring the personal care services provided by Resident Assistants; and reporting care and abnormal symptoms of residents to staff of next shift and Resident Care Manager. May be required to handle emergencies, assuming supervisory duties of staff and building, as necessary. Job Duties: • Pass medications to assigned residents; monitor monthly residents participating in self-medication program., • Direct and monitor the personal care duties and procedures carried out by Resident Assistants., • Assist Resident Assistants with direct care of residents, as necessary., • Report to Resident Care Manager unusual symptoms, daily needs, and progress of residents., • Follow the plan of care for each resident and monitor the performance of Resident Assistants in carrying out the appropriate aspects of the care plan., • Responsible for all aspects of receiving, storing, and distributing controlled substance medications; ensure proper placement and use of medication stored by facility, medication room refrigerator., • Maintain documentation regarding the provision of care to residents in the Case Notes, Medication Administration Records and other required records., • Assist in problem-solving related to staffing, supplies and resident care during shift., • Ensure that resident care standards are maintained in performance of duties, and that the rights of residents and preferences in care and treatment are respected., • Ensure that residents are treated with respect and kindness at all times., • Perform first-aid services, and complete Accident/Incident Report for resident, staff and visitors., • Assist with service in the dining room for all meals. Maintain facility standards for service and customer focus techniques., • Participate in Change-of-Shift Report and is responsible for bringing care personnel of next shift up to date about the care and needs of residents., • Attend staff meetings and required or preferred in-service training., • Perform all job duties according to safety rules and practices required for this position, and as required to ensure the general safety of staff, residents, and visitors of this organization., • Exhibit the highest level of customer service towards staff, residents and visitors., • Perform other work duties as assigned by the Resident Care Manager. This Job Description is not intended to imply a contract of employment, all staff members serve at the will of the Company. All requirements and duties are considered essential functions. The facility also reserves the right to adjust workers’ schedules and physical locations based on operational needs. The position description may be changed at the discretion of the employer. I have read the above job description and understand and accept the requirements for this position.

Job Description Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Partners with the sales force to grow business, identify opportunities, and ensure that the company has the correct product mix at the most competitive pricing to garner market share., • Develops broker/vendor relations to ensure the best products, pricing, and quality are available to the sales force., • Creates purchase orders and validates accuracy of pricing, freight, and expected delivery dates., • Works with the Accounting department to verify invoice pricing. Resolves any pricing discrepancies with the manufacturer or broker in a timely fashion., • Reviews inventory status reports to helps maintain inventory levels and turns according to budget goals for assigned vendors., • Ensures service levels (stock levels with subs) maintained at budgeted levels., • Monitors and acts on slow moving and dead inventory by working with manufacturer reps/brokers and our sales team to solve issues., • Works with Purchasing and Vendor Relations Managers to eliminate slow moving SKU’s and to drive business to our preferred vendor and buying group partners., • Works with our internal computer system to monitor goals and margins., • Verifies order information, vendor/broker contact information, pricing, and item information for all assigned vendor lines., • Reviews margin reports and investigates sales below acceptable levels with Purchasing Manager and Sales Team to determine cause and correct any identified issues if possible., • Selects items from categories to participate in weekly fliers as well as seek promotional allowances from vendors to drive category sales and margins., • Attends and participates in team meetings, & sales meetings/events as required., • Reviews and updates Project & Plans worksheet with Purchasing Manager monthly., • Initiates and schedules ride alongs with the Sales Team on a regular basis., • Stays informed and up to date on markets/supply chain relevant to your categories/product line. Uses that information to update Palmer Sales Team and Weekly Market Information publication., • Attends Industry trade shows as necessary which may require overnight travel. Qualifications: • 3+ years of food related purchasing experience required. Previous food distribution experience preferred., • Associates degree in business or related field, or equivalent field experience required. Bachelor’s degree preferred., • Proven ability to manage multiple, time-sensitive projects and competing priorities simultaneously, work independently, and drive projects to completion with minimum guidance and high attention to detail., • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word. Salary: The physical demands described below are representative of those that must be met by a Category Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at a time., • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more #LP

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL / Meridian, ID / Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager I - Spending Accounts & COBRA (TPA/COBRA) is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. Th Account Manager I - Spending Accounts & COBRA (TPA/COBRA delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager I assumes full responsibility for maintaining and enhancing client relationships. Primary Responsibilities Responsibilities: • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adopt behaviors as needed., • System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up - Proficiently multitask, respond promptly, and ensure timely follow-up while maintaining deadlines., • Problem Solve - Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions. Administers technical and non-technical support to clients., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness - Determines the scope of client requirements. Mentors new employees and level I's while efficiently maintaining workload. Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience. Required • Bachelor's degree required., • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Experience with setup and management of Tax Advantaged Plans (FSA, HSA, HRA, Commuter) and COBRA, • Experience in account management, customer service, or a similar role, with a proven ability to handle multiple complex projects and cases., • FCS (Flexible Compensation Specialist) or CCS (Certified Consumer Specialist) certification., • Bachelor’s Degree, • Ability to sit for extended periods - The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems - The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25/an hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

At ComTec we conduct our day-to-day business around 4 Simple Core Values: • Dedicated to our Employees, • Passionate about the Customer, • Do the Right Thing As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support. • Be the trusted advisor to clients on system configuration and implementation, using Epicor's signature methodology for problem identification, implementation, documentation, testing and training, • Communicate with customer to determine needs, and contribute solution design as well as overall business strategy, • Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state, • Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve in an effective and timely manner, • Assist with generating quote specifications and proposal generation, • Ability to adhere to project timelines and meet Service Level Agreement goals, • Provide support for clients in a help desk capacity and assist in troubleshooting application questions, • Provide on-site training and consulting for clients if necessary, • Maintain daily timesheet and expense report entries and submit them accurately and timely, • Other duties as required, • High level (Intermediate) of proficiency in MS Office and SharePoint EDUCATION, EXPERIENCE, & KNOWLEDGE: * Bachelor level degree or equivalent work experience * Minimum 5 years' experience in a manufacturing environment with solid exposure to an ERP software * Understanding of Manufacturing Operations * Proven success in ERP software project implementation and deployment across multi-business verticals WORK ENVIRONMENT/PHYSICAL DEMANDS: * Use of computer and office equipment * Ability to remain calm in stressful situations * Performs all administrative functions expected at this level • Ability to schedule for evening or weekend work occasionally, • Competitive salary, • Relaxed Company Culture, • Value Recognition and Rewards, • 9 paid holidays, • Generous Vacation Allowance, • Health/Dental/Vision Insurance, • Life Insurance and LT/ST Disability, • Birthday Paid time off, • Company 401K, • Company laptop & Cell Phone, • Team Outings & Events, • Weekly Company Meals PI4f3f45bf864b-29400-39292900

The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training (task specific), supervision, and support of the front office staff, including front desk and night audit, in providing outstanding service experienc

The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training (task specific), supervision, and support of the front office staff, including front desk and night audit, in providing outstanding service experienc

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (EST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Bachelor’s degree, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $72,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Sales Account Managers needed for Rochester and Syracuse, NY accounts Lead the territory, unlock new markets, and fuel revenue growth Job Title: Sales Account Manager Reports to: Regional Sales Manager Location(s): Rochester and Syracuse, NY Salary Exempt: $80,000 - $100,000, eligible for sales incentive program Summary At Noble Gas Solutions LLC, the Sales Account Manager is responsible for generating leads, engaging with prospects, building and maintaining strong client relationships, delivering tailored solutions, and driving new business growth. This role requires proficiency in strategic planning, project management, cold outreach, CRM management, and successful negotiation to achieve measurable results. Responsibilities • Execute and manage business development strategies that prioritize company growth., • Generate leads through cold calling, networking, and attending trade shows., • Build and maintain positive, professional relationships with clients., • Conduct industry research to identify new business opportunities in the industrial gas sector., • Track and monitor sales progress to ensure corporate goals are met., • Maintain a strong understanding of company products, services, market position, and competition., • Utilize Salesforce CRM to manage client interactions and sales opportunities., • Strong planning, organization, and execution skills, with proven sales experience preferably in industrial gases, logistics, or distribution., • Ability to perform multiple tasks and a variety of duties., • Strong sales focus with the ability to build relationships and support revenue growth., • Proficiency in Salesforce.com or similar CRM systems., • Ability to analyze data, identify problems, and develop effective solutions., • Excellent written and oral communication skills., • Problem solves within delegated authority., • Continuous improvement mindset., • Demonstrated ability to lead process improvement and automation initiatives., • Proficient with Microsoft Office Suite or similar software., • Educational & Professional Qualifications, • Minimum of 10 years of professional work experience., • At least 5 years of experience in the gas and welding industry., • Proficiency in Salesforce.com (Service Cloud, reporting, dashboards) Work Environment This job operates in an office setting. This role routinely uses standard office equipment such as computer equipment, phones, scanners, copiers, and fax machines. Office-based with frequent interaction with customers, dispatch, and sales teams. Occasional travel to company facilities & customer sites. Physical Demands This is a largely sedentary role with prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 15 lbs. Position Type and Expected Hours of Work This is a full-time position. Some flexibility in hours is allowed. Work Authorization Eligibility to work in the U.S. with the appropriate work authorization documentation. Noble Gas Solutions, LLC. is an EEO/AA Employer M/F/D/V.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll and/or call center experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administrator, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops - Managed Services provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $86,600/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops, East-Majors oversees a team of Account Managers, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization. This role is not only dedicated to our commitment to servicing our clients, but also growing our team leads and managers within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Preferred bachelor’s degree or 7-10 years of relevant experience., • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionSalary: $57,250 - $67,250 annually based on experience Dedicated to ensuring dignity, equality, and fairness for over 100 years and the proud recipient of Greater Rochester Association for Women Attorneys 2022 Family Friendly Award! The Legal Aid Society of Rochester, NY is seeking an Operations Administrator to provide leadership and support across all operational areas, including Finance, Human Resources, Insurance, Reception, Program Support, Operations, and Vendor Management. This position supervises Receptionists and collaborates with Senior Leadership to ensure effective office management, staff support, and efficient day-to-day operations. The Operations Administrator is responsible for maintaining high levels of organizational productivity and morale while ensuring compliance with organizational policies and procedures. This position works under the direction of the Chief Financial OfficerDirector of Administration and the Senior Management Team. This is a on-site position, with in-office presence required five (5) days per week. ESSENTIAL FUNCTIONS • Provide and oversee overall management of office facilities, systems and operations to ensure program staff have the support needed to perform their duties for the main and satellite offices., • Oversee office operations and facilities, including coordination with the facility manager, conducting daily walkthroughs, arranging for repairs, and monitoring HVAC, lighting, restrooms, and equipment for the main and satellite offices., • Assist with employee onboarding, orientation, attorney registration, professional memberships, and notary/secure pass administration as needed., • Supervise, train, and evaluate Receptionists, providing backup coverage as needed, ensuring seamless front desk operations, and maintaining receptionist manuals, equipment, and procedures., • Serve as primary liaison with external program partners to coordinate reception services and resolve issues., • Manage and maintain organizational insurance policies (including General Liability, Directors & Officers, Disability, Workers Compensation, Cyber Insurance and Malpractice Insurance), including applications, quotes, renewals, and certificates of insurance., • Manage upkeep, repair, and supply inventory for office equipment (copiers, postage machines, phones, etc.)., • Research vendor quotes, oversee purchases, manage vendor contracts and services (janitorial, document destruction, language vendors, furniture), and ensure supply room and copy rooms are stocked., • Maintain legal library resources, including Westlaw access, staff accounts, publications, and updates., • Organize and oversee file storage and certified destruction of closed files., • Coordinate LASROC events including securing a room, ordering food and tracking staff attendance., • Provide administrative support to the Communications and Recruitment Administrator, who is responsible for LASROC interns and volunteers, • Collaborate with CFO and CEO on special projects and administrative initiatives as requested. SUPERVISORY DUTIES • Provide leadership and direction to direct reports, including recruitment, training, and performance management., • Set clear expectations, goals, and priorities for team members and monitors their progress towards achieving them., • Conduct regular one-on-one meetings with direct reports to provide feedback, support their professional development, and address any performance issues., • Delegate tasks and responsibilities effectively, balancing workload and ensuring optimal utilization of team resources., • Foster a collaborative and inclusive team environment, encouraging open communication, idea sharing, and teamwork., • Mentor and coaches team members to enhance their skills, knowledge, and career growth within the company., • Lead by example, demonstrating professionalism, integrity, and a commitment to the organization's values and culture., • Handle escalated issues or conflicts within the team, providing guidance and facilitating resolution in a timely and effective manner., • Collaborate with other departmental managers and stakeholders to ensure alignment of Talent Operations initiatives with broader organizational goals and objectives., • Prepare performance evaluation documentation; reviews and conducts performance evaluation meetings., • Review and approves associates timecards and manages time off requests. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Bachelors degree in business administration, Management, or related field preferred; or an equivalent combination of education and experience., • 35 years of office administration, operations, or management experience., • Supervisory experience preferred., • Strong organizational, problem-solving, and communication skills., • Proficiency in Microsoft Office Suite; familiarity with financial/HR systems preferred., • Ability to manage multiple priorities with accuracy and attention to detail., • Discretion in handling confidential information., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • $3,000 language differential for being proficient in a program-relevant language, • Free Parking, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Description Half time In corporate office half time at Daniel’s Creek and Larkin Creek apartment communities Primary Purpose: The Administrative Assistant & Leasing Agent will provide comprehensive organizational support to the DiMarco Group of Companies, working half-time at the Baldwin Corporate Office and half-time at the Daniels Creek and Larkin Creek properties. This role combines administrative tasks with leasing agent responsibilities to ensure efficient operations and outstanding customer service. Duties and Responsibilities: Administrative Support (Corporate Office): • Assist with preparing correspondence and reports as requested by functional departments., • Maintain an organized filing system and retrieve information as needed; prepare files for logging into the file inventory system., • Ensure cleanliness and upkeep of common areas, including the kitchen and conference rooms., • Provide snacks for the reception area and executive conference room.• Keep copiers and printers stocked with paper daily., • Input and manage company contacts, photos, and calendar items., • Draft written responses or replies by phone or email as required, • Sort and distribute company mail and ensure timely pickups from various departments., • Maintain inventory of supplies and order as necessary., • Track charitable contributions and sponsorships; process related documentation., • Plan and execute special events as requested by owners and senior management., • Support the Community Manager with leasing, administrative, and operational tasks., • Facilitate a consistent customer experience on-site and contribute to quality operations., • Assist with incoming leasing inquiries, including answering calls and showing apartments., • Process lease applications, conduct credit checks, employment verifications, and background checks, • Track leasing information and input data into the software reporting system., • Prepare lease and move-in packets, and schedule lease signings as necessary., • Ensure utility services are transferred for new residents by following up with utility companies., • Assist with move-ins, move-outs, and property inspections as required.• Receive and post rental payments, and prepare bank deposits accurately., • Maintain and deliver delinquency reports and late notices in a timely manner., • Take and follow up on resident work orders, tracking and logging completed tasks., • Assist in processing invoices when necessary, including documentation and filing., • Prepare lease renewals for distribution and follow up with residents regarding lease end dates., • Coordinate community social events and assist in the execution of activities., • Associate’s Degree is preferred along with three to five years of experience in administrative support and or Leasing Agent roles., • Strong decision-making and judgment skills., • High level of professionalism and ability to develop strong relationships within a team environment., • Excellent organizational skills with the capacity to prioritize multiple tasks effectively., • Strong customer service and communication skills, both written and verbal. This dual role combines the need for strong administrative capabilities with community engagement responsibilities to support our goals of excellence and service quality. Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager – Permanency Resource Center (PRC) Location: Community Based, 1099 Jay Street Home Location Department: Children, Youth, and Family Services Employment Type: Full Time Schedule: Monday - Friday Daytime Salary: $22.50 - $24.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily though home visits., • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed., • Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy., • Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach., • Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships., • Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services, • Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services., • Attends local community events to educate community and obtain program referrals., • Stays up to date on community resources and services that can benefit parents and children in the program., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs supervisor in a timely fashion about significant events related to client issues., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Documents significant interventions in case records., • Completes strength-based assessments and needs analysis with individual/family., • In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings., • Coordinate service delivery and complete required pre/post-test, evaluations, and screenings, • Completes all documentation within required timelines., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s degree in social sciences or social work degree. Combination of relevant education and experience will be considered. Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 10 lbs.;, • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Be able to read write and interpret written documents;

Job DescriptionDescription: We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Location: 90 Cloverdale Street Department: Intellectual/Developmental Disabilities Employment Type: Full-Time Schedule: evenings and weekends Salary: $23/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide supervision, instruction and guidance to individuals in all activities of daily living., • Assist Manager in supervision of all staff, as assigned,, • In coordination with Manager, provides orientation to new employees and on going training as needed., • Ensure all aspects of medication administration are done accurately and provide medication administration as needed., • Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed., • Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility., • Respond with appropriate actions to crisis situations and medical emergencies., • Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity., • In conjunction with the Manager, maintains continuity of all individuals’ records including medical, behavioral, financial, life safety and all other plans of service., • Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance., • Complete all required paperwork thoroughly and accurately., • Facilitate weekly staff meetings with residential team., • Participate in training as needed or requested by supervisor., • Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures., • Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Maintain absolute confidentiality in regards to all records reviewed including individuals’ records, employee records and billing records., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 25 lbs;, • Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques., • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role manages the transition of existing retirement plans from prior providers to Paylocity’s retirement services platform. The Transition Manager (as it's known internally) oversees asset transfers, plan mapping, and stakeholder coordination to ensure a seamless migration experience for clients. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead the transition process for clients moving existing retirement plans to Paylocity-supported platforms, ensuring all key milestones (i.e. data collection, plan review) are met., • Validate plan documents, historical data, and compliance testing results., • Manage timelines and dependencies across internal and external teams., • Serve as an escalation point for transition-related issues and ensure timely resolution., • Coordinate, document, and communicate transition milestones to clients and internal stakeholders., • Prepare and deliver transition materials to service teams, ensuring the clients transition smoothly post-implementation support., • Bachelor’s degree required, • Minimum of 2 years of experience in retirement plan conversions or transitions, • Familiarity with payroll systems and retirement plan recording keeping platforms. Experience with OKA designation preferred., • Strong understanding of plan structures, asset movement, and compliance testing, • Experience working with recordkeepers, custodians and financial institutions., • Proficiency in Microsoft Office, with an emphasis on Excel, • Strong interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the transition process., • Strong project management skills and ability to manage multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $65,000 - $97,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

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