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Service desk manager jobs in Hackensack, New JerseyCreate job alerts

  • Front Desk Receptionist
    Front Desk Receptionist
    1 day ago
    $18–$22 hourly
    Full-time
    Hackensack

    The Body Shop Physical Therapy & Wellness is a multidisciplinary healthcare clinic providing physical therapy, chiropractic care, and injury rehabilitation services. Our team is dedicated to helping patients recover from injuries, reduce pain, and improve their quality of life through personalized treatment and compassionate care. We pride ourselves on creating a welcoming environment for both our patients and staff while delivering exceptional service to the communities we serve. Preferred Physical Therapy is required. Job Summary The Body Shop Physical Therapy & Wellness is seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. This role is responsible for greeting patients, answering phones, scheduling appointments, managing patient records, and supporting the daily operations of our clinic. The ideal candidate is bilingual in English and Spanish, has strong communication skills, and enjoys providing excellent customer service in a fast-paced healthcare environment. This is a part-time position scheduled Monday, Wednesday, and Friday, up to 12 hours per day (maximum 36 hours per week). Responsibilities Greet patients, check them in, and provide a welcoming office experience. Answer incoming phone calls, respond to questions, and assist patients with scheduling needs. Schedule, confirm, and update appointments in the clinic's scheduling systems. Manage patient intake paperwork and ensure all required forms are completed accurately. Scan, upload, and organize patient documents, insurance information, and medical records. Maintain accurate patient files and update records as new information is received. Communicate with insurance companies, medical offices, imaging centers, and attorneys as needed. Verify insurance information and obtain claim details for patient cases. Request and follow up on medical records from outside providers and facilities. Track patient visits and maintain internal case-management spreadsheets and reports. Assist with insurance authorizations, treatment approvals, and related documentation. Support the billing team by maintaining accurate case and coverage information. Perform general administrative and front desk duties to support daily clinic operations. Qualifications Bilingual in English and Spanish (required). High school diploma required; associate's or bachelor's degree preferred. At least 1 year of prior front desk, administrative, medical office, or receptionist experience (required). Experience with physical therapy and chiropractic pre-certification including APTP, 21 day notice, pre-service appeals (preferred) Strong communication and organizational skills. Comfortable using computers, email, Google Drive, and scheduling software. Detail-oriented and able to manage multiple tasks in a fast-paced environment. Professional, dependable, and customer-service focused. Schedule Monday, Wednesday, and Friday. Up to 12-hour shifts per day. Maximum 36 hours per week. Part-time position. The Body Shop Physical Therapy & Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, or any other characteristic protected by law. Pay: $18.00 - $22.00 per hour Experience: administrative, medical office, or receptionist: 1 year (Required) Language: English (Required) Spanish (Required) Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    3 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Be the welcoming face of ATAX Inwood Do you enjoy helping people, staying organized, and making a busy office run smoothly? ATAX Inwood is looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to create a great first impression for every client. You’ll be an important part of our team, helping clients feel supported while keeping day-to-day office operations on track. This is a hands-on, people-focused opportunity for someone who enjoys variety, communicates confidently in English and Spanish, and takes pride in delivering excellent service—even during our busiest periods. What you’ll do Welcome clients and visitors, assist with check-in, manage the waiting area, and coordinate client flow. Answer incoming calls, respond to routine questions, take accurate messages, and route requests to the right team member. Support clients with tax-return copies, refund-status inquiries, and document pickup while following strict identity-verification and confidentiality procedures. Monitor front desk email, organize client documents, scan and print materials, and maintain accurate client records and pending files. Prepare client packages, create invoices, process payments accurately, and complete daily credit-card settlement tasks. Coordinate incoming and outgoing mail, shipping, deliveries, and tracking; help maintain an orderly, well-stocked reception area. Use Microsoft Office, Google Workspace, and office/tax software to support daily administrative work. Collaborate with tax preparers and the Office Manager to resolve client questions, support office opening and closing procedures, and assist with occasional projects or class registrations. What we’re looking for Bilingual proficiency in English and Spanish. 2–5 years of reception, administrative, clerical, or customer service experience (or comparable experience). Strong communication, organization, multitasking, and problem-solving skills. Experience working in a tax preparation office and a working knowledge of taxes Comfort with computers, Microsoft Office (including Word and Excel), and Google Workspace; willingness to learn office systems. A warm, professional attitude, attention to detail, and sound judgment when handling confidential information. Ability to stay calm, helpful, and accurate in a fast-paced, client-facing environment.. Why this role matters You’ll help shape every client’s experience—from the first phone call to the final document pickup. Your organization, professionalism, and care will make a meaningful difference to clients and coworkers alike. Position details Company: ATAX Inwood | Reports to: Office Manager Compensation, schedule, employment type, and benefits: To be added by the hiring team before posting. Ready to join our team? If you’re a bilingual, service-minded professional who enjoys connecting with people and keeping things running smoothly, we’d love to hear from you. ATAX Inwood is an equal opportunity employer. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable law. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.

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  • Operations and Billing Coordinator
    Operations and Billing Coordinator
    4 days ago
    $55000–$60000 yearly
    Full-time
    Manhattan, New York

    Nader Kash and JN Premier are seeking a highly organized and proactive Operations & Billing Coordinator to support daily office operations and billing administration for a fine jewelry company. This role serves as a central resource for office operations, facilities coordination, invoicing support, and front desk administration. Key Responsibilities Billing & Certificate Management • Manage all GIA and diamond laboratory report records and documentation, • Coordinate with Inventory and Shipping teams to ensure GIA reports and certificates are included with jewelry shipments whenever possible, • Prepare, mail, and track customer invoices, certificates, and supporting documentation, • Upload, organize, and maintain all Diamond Track and Non-Diamond Track invoices for processing, ensuring all supporting information and notes are included, • Maintain accurate digital filing systems for invoices, certificates, and operational records, • Manage and organize office-related Google Drive files and shared folders Office Operations • Handle all new employee office access, including: Issuing employee ID cards and setting up Openpath access, • Monitor and maintain office security supplies, access cards, and visitor credentials, • Manage all office technology, equipment, and vendor service requests, • Coordinate maintenance, repairs, and troubleshooting for office equipment and facilities, • Coordinate building maintenance requests and vendor visits, • Order, receive, organize, and distribute office, kitchen, and operational supplies, • Maintain inventory of office supplies and proactively replenish stock, • Manage daily office opening duties, including preparing and maintaining shared equipment such as the dishwasher, coffee machine, printer, jewelry steamer, and ultrasonic cleaner, • Pack and prepare shipments and enter shipping information into Diamond Track as requested, • Support special projects and operational initiatives as assigned Office Organization & Facility Maintenance • Maintain a clean, organized, and professional office environment at all times, • Conduct routine walkthroughs of office, kitchen, conference room, reception, and shared workspaces to ensure cleanliness and organization standards are met, • Manage relationships with office vendors, service providers, and building management, • Monitor office appearance and address organizational issues proactively, • Assist departments in maintaining orderly workspaces and shared resources, • Ensure conference rooms and common areas are presentation-ready for client and vendor visits Front Desk & Reception • Serve as the first point of contact for visitors, clients, vendors, and building personnel, • Answer, screen, and direct incoming phone calls, • Greet guests and manage visitor access procedures, • Receive and distribute incoming mail and deliveries, • Support scheduling and meeting preparation when required Requirements • 2+ years of administrative, office management, operations, or executive support experience preferred, • Exceptional organizational and multitasking abilities, • Strong attention to detail and follow-through, • Resourceful problem solver who can anticipate needs and take initiative without constant direction, • Professional verbal and written communication skills, • Excellent customer service and phone etiquette, • Comfortable managing multiple projects and deadlines simultaneously, • Proficiency with Google Workspace, Microsoft Office, and web-based business applications, • Experience with shipping platforms, inventory systems, or CRM software is a plus, • Ability to lift and move office supply deliveries and packages when necessary, • Positive, solutions-oriented attitude with a willingness to help wherever needed M-F 9:30am-6pm Salary: $60k 10 days PTO + Select holidays observed 401(k) benefit available after 6 months This role does not offer a healthcare benefit. However healthcare stipend can be negotiated.

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  • High-Energy Field Sales Representative (Manhattan, NY)
    High-Energy Field Sales Representative (Manhattan, NY)
    29 days ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Are you outgoing, competitive, and ready to build a real career in sales? Do you thrive in fast-paced, face-to-face environments and want to be rewarded for your hustle? CP Consulting is hiring Field Sales Representatives for pop-up events in Manhattan, with a clear track from your first event to leading your own team. Responsibilities Represent top telecom brands at daily territory events, engaging face-to-face with real customers Present and sell Internet, TV, and Mobility service bundles with confidence and enthusiasm. Build genuine rapport with customers on the spot — no cold calling, no scripts, just real conversations Log your daily numbers (stops, presentations, closes) and track your own progress toward your goals Follow up with new customers to ensure a great experience and earn referrals. Requirements A friendly, competitive personality with strong face-to-face communication skills. Previous experience in sales, promotions, retail, or customer service is a plus — but not required, we train you. Reliable, coachable, and self-motivated — you show up every day ready to workComfortable working in the field at assigned territories, not behind a desk 18+ and authorized to work in the United States Compensation & Perks Uncapped commission — your paycheck grows with your effort, paid on activation Fast, real promotion path — reps regularly move from Trainee to Account Executive in as little as 1–2 weeks Daily morning prep calls to start your day right, then straight to your territory Ongoing training, leadership development, and a real path to management A fun, competitive, supportive team culture with company-wide leaderboards and goals About CP Consulting CP Consulting provides recruiting services for high-performing sales teams, hiring field and event sales talent for telecom, internet, and mobile service campaigns. Apply on CareerPlace — we review every application and move qualified candidates quickly.

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