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Looking to contribute to reliable security solutions for homes and businesses? At DTM Installations, we're part of a trusted multi-branch network delivering expert security across the Northeast and Mid-Atlantic. We are licensed professionals providing comprehensive security, video surveillance, fire protection and access control system installations that protect what matters most. Why Join Us? • Supportive Team Culture: Collaborate with dedicated pros who emphasize ongoing training and recognizing achievements as a team., • Career Growth: From entry-level support to leadership roles, we invest in your development with certifications, mentorship, and clear advancement paths. Compensation & Benefits: We offer competitive pay starting at $22.00 to $30.00 an hour, based on experience, plus: • 401(k) Retirement Plan, • Health and Dental Insurance The Scheduling Coordinator is responsible for managing the daily scheduling of service technicians to ensure timely completion of alarm system installations, inspections, and service calls. This role requires excellent organizational skills, communication abilities, and a customer-service mindset to balance technician availability with client needs. Key Responsibilities: • Schedule and dispatch service technicians for installations, inspections, repairs, and maintenance calls., • Coordinate with customers to confirm appointment times, reschedule when necessary, and provide updates on technician arrival., • Monitor the daily service schedule to ensure jobs are assigned efficiently based on location, priority, and technician skillset., • Respond to last-minute changes such as cancellations, emergencies, or technician call-outs, adjusting the schedule accordingly., • Maintain scheduling software and service logs to ensure accurate recordkeeping., • Work closely with technicians and the Installation Service Manager to confirm job details, equipment needs, and time requirements., • Assist with tracking open service tickets and ensure timely completion., • Support billing and payroll by ensuring accuracy of scheduled vs. completed work., • Communicate with management about workload distribution, overtime, and scheduling gaps., • Provide excellent customer service by serving as the primary point of contact for scheduling-related inquiries. Qualifications: • Previous experience in scheduling, dispatching, or coordinating (alarm, HVAC, electrical, or service industry preferred)., • Strong organizational and time-management skills., • Excellent communication skills (phone, email, and in-person)., • Ability to multitask and adjust priorities in a fast-paced environment., • Proficiency with scheduling or field service management software, Microsoft Office Suite, or similar tools., • High school diploma or equivalent. Preferred Skills: • Knowledge of alarm/security system services and terminology., • Experience coordinating multiple technicians across multiple job sites., • Strong problem-solving skills with ability to handle urgent situations calmly. Work Environment:

Job Description Position Overview: The Director of Technical Services is responsible for leading the strategic, operational, and regulatory functions of the technical support department to ensure alignment with organizational goals. This role provides direct leadership to all Technical Support, Biomedical Engineering, and Installation staff, driving performance, accountability, and professional development across teams. The position oversees budget planning and cost center management, provides advanced technical expertise for instrumentation and test systems, and leads troubleshooting and resolution of complex hardware, software, and customer-related issues. Working cross-functionally with Marketing, Product Management, QA/Regulatory, and commercial teams, the Technical Operations Manager supports new product validations, training initiatives, and quality compliance. The role ensures adherence to FDA, ISO 13485, Canadian Medical Device regulations, Joint Commission standards, and other applicable laboratory and regulatory requirements while developing and maintaining SOPs, audit processes, and quality systems. Additionally, this position manages contracted service providers, oversees documentation within technical support systems, evaluates QC and calibration data, and drives continuous improvement initiatives to enhance operational efficiency, regulatory compliance, and customer satisfaction. Key Responsibilities: • Strategic Planning: Develop and implement strategic plans for the department in conjunction with VP, ensuring alignment with organizational goals and objectives., • Budget Management: Develop and manage budgets for technical operations cost center, including forecasting, expense tracking and capital assess planning and ensure budget adherence., • Leads all technical support, biomedical engineering and installation staff and support all functions of technical operations, installation, troubleshooting and service., • Provide technical support for the performance of routine and special tests of Polymedco instrumentation and equipment according to established protocol., • Assist in evaluation, diagnosing, and resolution of higher level customer complaints., • Troubleshoot both hardware and software related problems on equipment and analyzers., • Lead technical training for commercial team and new employees. Develop training material and serve as a resource in instrument operation and maintenance., • Collaborate with Marketing/Product management and QA/regulatory departments on validations and support of new products., • Evaluate Quality Control/Calibration data. Provide troubleshooting recommendations., • Work on new test systems and make recommendations regarding technical procedures. Perform evaluation of new equipment. Assist in developing and writing test procedures and Standard Operations Protocol., • Manage and oversee the contracted service providers ensuring they are meeting their commitments., • Collaborate with Quality team to ensure metrics are aligned with leadership drive KPIs., • Initiate, maintain and complete all necessary documentation in the Technical Support Software System (CQ). Develop, evaluate and assist with interpretation of data for the purpose of account correlation and troubleshooting., • Ensure compliance with internal policies listed in Employee Handbook, internal department processes and all SOP’s, • Perform internal quality auditing as needed., • Develop procedures and SOPs for parts management, complaint handling, equipment maintenance, staff and customer training, communication with partners, as well as other activities., • Demonstrate knowledge of Laboratory Regulatory Agencies and policies, applicable FDA regulations, ISO 13485:2003 standards and Canadian Medical Device regulations., • Travel up to 25%, • Occasional off hours work, • Ability to train and guide others., • Previous experience in the diagnostics or medical devices industry., • Experience working in a fast-growing company and driving transformation, • Minimum of bachelor’s degree or a combination of education, training and/or 10 years experience in a related field, • Minimum 10 years experience on laboratory equipment and instruments or other related equipment.

Job Description Position Title: Manager of Automated Gate Installations Location: Westchester County, NY (Relocation available for the right candidate) About Us: Our client is a fast-growing, design-forward company specializing in premium residential and commercial gate and fencing systems. Their automated gate division is expanding rapidly, and we are seeking a hands-on, visionary leader to elevate our field operations, team capabilities, and product excellence to the next level. This is a rare opportunity to join a highly respected company poised for exponential growth, where your impact will be visible every day. Position Overview: Our client is looking for a builder first and foremost — someone who thrives in the field, leads by doing, and possesses unmatched mechanical, fabrication, and installation skills. The Manager of Automated Gate Installations will lead the division’s field operations, oversee installations from inception to completion, troubleshoot and resolve technical challenges, and elevate team performance, client satisfaction, and operational efficiency. You will also play a critical role in shaping systems, workflows, and offerings that reflect best-in-class craftsmanship and service. Key Responsibilities: Field Leadership & Execution • Lead hands-on installation and troubleshooting of all types of automated gate systems: biparting, sliding, barrier arm, vertical lift/chop gates, and hybrid/custom systems., • Serve as the lead builder and trainer for all field staff including foremen, helpers, and project managers., • Ensure safe, high-quality, and timely execution of all residential and commercial installations., • Apply expert-level welding (MIG and Stick) and steel fabrication skills in both shop and field environments., • Handle construction equipment and workshop tools with expertise — including forklifts, excavation equipment, cutting and shaping tools, and more. Technical & System Expertise • Possess deep familiarity with a wide variety of gate operators and access control systems — from mechanical installation to software setup and programming., • Troubleshoot complex automation, security, and access control issues on-site, identifying, and correcting problems with minimal delays., • Maintain strong working knowledge of IT/networking basics and security system integration to support modern smart-gate functionality., • Develop solutions on the fly in unpredictable job site conditions, using logic, creativity, and years of hands-on experience. Team & Client Management • Set and uphold the highest standards for communication, integrity, and customer care., • Collaborate with internal teams (sales, design, fabrication, executive leadership) to deliver seamless project experiences., • Mentor and manage field team members to foster professional growth, accountability, and exceptional craftsmanship., • Serve as the face of Salem Westchester on-site, ensuring top-tier interactions with clients, vendors, and partners. Strategic Growth & Development • Contribute to the design and refinement of division-level processes, safety protocols, and training standards., • Identify opportunities to improve products, workflows, and client offerings daily., • Maintain and expand relationships with equipment suppliers, access control providers, and automation vendors. Required Qualifications • 10+ years of hands-on field experience with mechanical systems, welding (MIG & Stick), and steel fabrication., • Deep expertise in automated gate systems and access control installation and service., • Strong command of construction methodologies, field logistics, and equipment usage., • Proven experience managing field teams and project operations., • Excellent interpersonal, customer service, and team leadership skills. Compensation & Benefits: • Competitive executive compensation package., • Full benefits include health, retirement, and paid time off., • Company vehicle, tools, and relocation assistance for the right candidate., • Career development opportunities and a leadership seat in a high-growth company. Who You Are: You’re not just a technical expert — you’re a builder, a leader, and a collaborator. You’re looking for your next big chapter at a company that values craftsmanship, ownership, and growth. You believe in fixing what’s broken, mentoring others, and delivering jaw-dropping results. If you're ready to lead a team, elevate a division, and help drive a company’s future, we want to talk to you.

Job DescriptionDescription: Construction Management Staff at West Point, NY. Education: 4 Year Accredited Degree in Construction Management with 10+ years of QA and Construction Management Required Training (must be current): 40hr - HAZWOPER Training/Hazardous Materials1hr - OSHA Competent Person for Excavation, Trenching, and Shoring Training40hr - Radiological/Radiation Protection Training30hr - OSHA 30 Security: Candidate must pass a CLIENT background check to secure proper site clearance and photo ID security badge. Computer Knowledge: USACE Record Management System Software systems currently used at Microsoft Office suite of products (Excel, Word, Adobe) Software products such as Excel, Word, Adobe PDFs, Microsoft Projects, and Primavera Scheduling Software, Revit, and AutoCAD. Program Knowledge: USACE CQM Certified USACE Unified Facility Code, IBC Code, Uniform Compliance Code (UCC), Familiarity with USACE Three Phase Quality Control Process (1st – Preparatory Phase - Prepare by reviewing all documents and requirements, 2nd – Initial Phase - Ensure initial kickoff work is compliant, then 3rd - Followup Phase as independent verification). USACE EM 385-1-1, Unified Facilities Criteria (UFC) Requirements, Uniform Construction Code (UCC), ASCE Standards, & IBC as well as other regulatory requirements or new building codes. Previous Employment Exposure: FEMA, US Army, NAVFAC, DOD, DOE, National Guard installations a plus Work Duration: Fulltime. Normal business hours shall encompass the period of 0700 through 1630, Monday through Friday, except Federal holidays. Work in the field 80% of the time performing Quality Assurance Inspections and Oversight on behalf of the Owner, while providing 20% of the time preparing daily reports, photograph downloading, review of construction related documents (submittals, RFIs, shop drawings) and report out to onsite project management team with any actionable items. Based on work demand, overtime may be necessary and would occur on occasional weekends and during the daytime. Overtime should not exceed 15% of the total hours. Day-To-Day Construction Activities / Knowledge: The Contractor will be assisting in Charrette process, schematic reviews, design reviews and campus master planning efforts. Contractor will be reviewing A/E designs for compliance with USMA Master Plan, DPW's Engineering Planning Standard (EPS), and all other federal and state regulations and codes, including USDOI standards for historic preservation and SHPO consultation. Develop pre-final (or draft) Requests for Proposals (RFPs). The Contractor shall incorporate the scope of work, as-built drawings, sketches, and other appropriate documents provided from the USACE assigned Project Manager in the development of the RFP for user requested changed. Submit comments citing specific deficiencies and referencing correct information upon review of technical submittals from an installation perspective. Deficiencies shall include but are not limited to design flaws, incorrect citations, grammar, calculation errors, incorrect / missing procedures, and compliance to the construction contract and the relevant codes including federal and state regulations and West Point standards. Submit reports documenting compliance inspections. Inspections shall be performed to ensure compliance with installation requirements, applicable federal, state, and local regulations. Reports shall include but not limited to descriptions of observed tests, defects in structure, envelope, concrete, mechanical, electrical, plumbing, fire protection, fire alarm, and site work. Responsible for providing any or all the following representative services over the course of their assignment(s) related to Site / Civil construction: prepare daily QA reports and submit to Owner at the end of shift, take progress photos of installation work, perform site surveys to avoid potential conflicts, collect existing measurement data in the field, documenting QA inspections performed as each observation, and observe Contractor QC testing, ensure daily punch lists are maintained and items are closed out in a timely manner, monitor testing and Inspection 3rd Party Agency activities and Commissioning Agents, interpret construction drawings & specifications, observe Health and Safety plan conformance, review Contractor daily QC reports for compliance with contract documents, prepare meeting minutes as necessary, monitor supply chain and procurement equipment and material deliverables, observe and document startup, turnover and commissioning activities. • Sound understanding of the overall supervision of construction operations. Sound understanding of engineering concepts, principles, and practices applicable to construction., • In conjunction with the Engineering Technician (ET), review Activity Hazard Analyses (AHAs) and ensure these are discussed by the construction contractor and their respective subcontractors prior to beginning each work activity or when a new work crew is to perform the work in accordance with the three phases of QC., • Capable of communicating at multiple levels of authority to obtain decisive action from all affected parties, including the Construction Contractor (Contractor), Supported Commands, and other Agencies., • Reviews pre-final contract drawings and specifications (including technical RFPs) with respect to constructability and compatibility with actual field conditions., • Participate in pre-award contract meetings, such as Functional Analysis Concept Development (FACDs) meetings and constructability reviews., • Coordinating post-award contract meetings, such as post-award kickoff meetings (as applicable), preconstruction conferences, partnering meetings, schedule acceptance meeting, design review meetings (as applicable and final inspections., • Review of contractor administrative submittals, such as schedules, environmental plan; design (as applicable) and construction quality control plan; health and safety plan; and accident prevention plan and shop drawings., • Visit construction sites to monitor progress and solicit input from the Engineering Technician/Quality Assurance (ET/QA) representatives, review CQC reports and attend QC meetings., • Must possess good written skills for daily inspection reports, and other correspondence between Owner and contractor., • Must possess good oral skills for leadership role and public speaking at meetings., • Must support CLIENT in various other construction related functions such as planning, procurement, estimating, and schedule forecasting., • Must possess good organizational skills for tracking construction management documents (including but not limited to: Project Photographs, Technical Submittals, Contractor and Vendor Shop Drawings, Risk Register, Request for Information, etc.)., • Must provide Owner Oversight via walk-downs, QA inspections, generation of open & punch list items, and closeout activities like as-built reviews, O&M reviews, and warranty reviews., • Must function as a liaison between Owner and contractors, assist with resolving conflicts and identifying solutions., • Must perform tasks as quality inspector to maintain conformance with specifications.

Job Description Job Title: SALES MANAGER Status: EXEMPT Reports to: Director of Sales/General Manager About The Abbey Inn & Spa Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury escape offering history, sophistication, and serenity. As part of the Meyer Jabara Hotels portfolio, we are committed to delivering deeply personal service and exceptional destination-driven experiences. The Sales Manager plays a key role in driving business, building client relationships, and supporting events that showcase the beauty and versatility of our historic property-embodying Meyer Jabara Hotels' values of empowerment, accountability, and excellence. Position Overview The Sales Manager is responsible for driving event and group business through proactive outreach, relationship development, and exceptional client service. This role supports the Director of Catering by managing sales leads, conducting site visits, planning event details, and ensuring flawless execution. The Sales Manager plays a key role in creating memorable moments that highlight the luxury experience of The Abbey Inn & Spa and uphold the service standards of Meyer Jabara Hotels. Key ResponsibilitiesSales & Business Development • Conduct proactive and reactive selling to generate new business opportunities., • Develop and maintain strong relationships through solicitation, referrals, and follow-up efforts., • Attend networking events and community functions to expand market presence., • Manage assigned accounts, maintaining strong communication and trust throughout the sales cycle., • Conduct effective site visits, highlighting the property's event spaces, services, and experiences., • Respond promptly to inquiries, generate proposals, and create accurate, timely contracts., • Collaborate with the Director of Catering and operations teams to plan event details thoroughly., • Coordinate event logistics, timelines, and setup requirements to ensure smooth execution., • Serve as the main point of contact during day-of event execution, ensuring client satisfaction and addressing any needs., • Work closely with the Catering, Banquets, Culinary, Rooms, and F&B teams to ensure seamless event delivery., • Communicate all event details clearly through BEOs and internal communication standards., • Uphold Meyer Jabara Hotels' culture of empowerment, accountability, and service excellence.Qualifications, • 2–4 years of hotel or event sales experience preferred., • Strong communication, negotiation, and relationship-building skills., • Excellent organizational and time-management abilities., • Ability to manage multiple events, clients, and deadlines simultaneously., • Proficiency with sales software (Delphi or similar preferred)., • Flexible schedule, including evenings/weekends as needed for events or networking. Benefits (Full-Time Employees) • Group Medical Plan, • Dental Plan, • 401(k) Plan, • Voluntary Benefits, including:, • Life Insurance, • Critical Illness Insurance, • Accident Insurance, • This position is eligible for Incentive Bonus Plan based on sales performance and achievement of revenue goals

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Industry-Leading Brand: Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction., • Career Growth Opportunities: Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement., • Consistent Work & Reliable Pay: We keep our teams busy year-round with a steady flow of qualified leads and jobs so you can focus on doing great work without worrying about downtimeSchedule / Expected Work Hours: The Production Manager will oversee the planning, coordination, and execution of all bathroom renovation projects. This includes managing schedules, supervising crews, ensuring quality standards are met, and maintaining strong communication between our team and clients. The ideal candidate will be a strong leader, organized, and committed to maintaining a high level of customer satisfaction while optimizing project efficiency. What Youll Do: • Project Coordination & Scheduling:, • Plan, schedule, and monitor all bathroom renovation projects to ensure they are completed on time (typically in 2 days)., • Coordinate with clients, suppliers, and subcontractors to confirm material availability, delivery schedules, and project milestones., • Ensure that projects stay on track and within budget., • Team Leadership:, • Supervise and lead a team of installers, subcontractors, and laborers., • Assign tasks, ensure the team is working efficiently, and provide guidance and support., • Conduct regular check-ins and maintain high morale and productivity within the team., • Quality Control:, • Oversee the quality of work completed on each project, ensuring all installations meet Five Star Bath Solutions' high standards., • Inspect finished work, resolve any issues, and ensure customer satisfaction., • Implement and enforce best practices and company policies for renovations and customer service., • Communication:, • Serve as the primary point of contact for clients during the renovation process, addressing any concerns or questions., • Keep the Operations Manager and CEO updated on project status, delays, or issues., • Ensure clear communication with suppliers to avoid project delays due to material shortages or logistics issues., • Inventory & Materials Management:, • Monitor the inventory of materials, tools, and equipment to ensure each project has what it needs for timely completion., • Control project costs and minimize waste., • Problem-Solving & Troubleshooting:, • Proactively address any issues or challenges that arise during the renovation process., • Provide solutions for unexpected problems, such as structural issues, material delays, or schedule conflicts.What Were Looking For:, • Experience:, • Minimum of 3-5 years of experience in production management, project management, or a related field in construction or renovation., • Experience in managing bathroom or home renovation projects is highly preferred., • Strong understanding of construction processes, materials, and tools used in bathroom renovations., • Leadership & Communication Skills:, • Proven ability to lead, motivate, and manage teams to achieve production goals and high-quality standards., • Excellent verbal and written communication skills., • Ability to manage multiple projects simultaneously while staying organized., • Technical Skills:, • Knowledge of renovation tools, equipment, and materials., • Familiarity with project management software and construction scheduling tools is a plus., • Proficient in Microsoft Office Suite or similar software., • Education & Certification:, • A degree in construction management, business, or a related field is preferred but not required., • Relevant certifications in project management or construction are a plus., • Physical Demands:, • Ability to spend long hours on-site, walking, and overseeing renovation processes.

Job DescriptionJob Title: CATERING SALES MANAGER Status: EXEMPT Reports to: Director of Sales and General Manager About The Abbey Inn & Spa Overlooking the Hudson River, The Abbey Inn & Spa is a boutique luxury destination offering timeless history, refined elegance, and unforgettable guest experiences. As part of the Meyer Jabara Hotels portfolio, we are dedicated to creating deeply personal service moments and exceptional events. The Catering Sales Manager plays a critical role in driving catering revenue, supporting the broader sales strategy, and executing events that showcase the beauty and versatility of our historic property-while embodying Meyer Jabara Hotels' values of empowerment, accountability, and excellence. Position Overview The Catering Sales Manager is responsible for generating, managing, and executing catering and social event business, with a primary focus on weddings, social celebrations, corporate meetings, and special events. This position drives revenue through proactive sales efforts, relationship development, and exceptional client service while supporting the strategic goals set by the Director of Sales and General Manager. The Catering Sales Manager plays a vital role in ensuring each event reflects the luxury experience of The Abbey Inn & Spa and upholds the service standards and culture of Meyer Jabara Hotels. Key Responsibilities Sales & Business Development • Conduct proactive and reactive catering sales efforts to maximize event revenue., • Manage incoming catering leads, inquiries, and referrals with timely follow-up., • Develop and maintain strong relationships with clients, planners, vendors, and community partners., • Attend networking events, bridal showcases, site tours, and promotional events as needed., • Achieve or exceed established catering sales and revenue goals., • Support overall sales strategies as directed by the Director of Sales and General Manager. Client Relations & Account Management • Serve as the primary point of contact for assigned catering clients from initial inquiry through event execution., • Conduct professional and engaging site visits highlighting event spaces, menus, and guest experiences., • Prepare customized proposals, menus, and contracts in an accurate and timely manner., • Guide clients through menu planning, bar selections, floor plans, and event enhancements., • Maintain detailed client records and ensure clear, consistent communication throughout the sales cycle. Event Planning Support & Execution • Collaborate with the Director of Sales, Director of Catering, General Manager, and operational teams to plan and execute successful events., • Create, distribute, and manage accurate Banquet Event Orders (BEOs) and event timelines., • Coordinate logistics including room setups, audiovisual needs, menus, décor, and special requests., • Serve as on-site event lead or support during events, ensuring smooth execution and guest satisfaction., • Address and resolve service challenges promptly and professionally to ensure a seamless guest experience. Team Collaboration & Communication • Work closely with Catering, Banquets, Culinary, Rooms, and Food & Beverage teams., • Clearly communicate all event details to internal teams to ensure flawless execution., • Participate in departmental meetings and contribute to continuous improvement initiatives., • Uphold Meyer Jabara Hotels' culture of empowerment, accountability, and service excellence., • Represent The Abbey Inn & Spa with professionalism and brand integrity at all times.Qualifications, • 2-4 years of catering sales, hotel sales, or event sales experience preferred., • Experience selling weddings, social events, and corporate catering strongly preferred., • Strong communication, negotiation, and relationship‑building skills., • Excellent organizational skills with strong attention to detail., • Ability to manage multiple events, clients, and deadlines simultaneously., • Proficiency with sales and catering software (Delphi or similar preferred)., • Flexible schedule, including evenings, weekends, and holidays as required by event business.Benefits:, • Group Medical Plan, • Dental Plan, • 401(k) Plan, • Incentive Bonus Plan based on catering sales performance and achievement of revenue goals, • Voluntary Benefits, including:, • Life Insurance, • Critical Illness Insurance, • Accident Insurance Background screening required.

Job Description Position Overview: The Director of Field Service Engineering is responsible for leading the strategic, operational, and regulatory functions of the Biomedical Engineering department to ensure alignment with organizational goals. This role provides direct leadership to all Biomedical Engineering staff, driving performance, accountability, and professional development across teams. The position oversees budget planning and cost center management, provides advanced technical expertise for instrumentation and test systems, and leads troubleshooting and resolution of complex hardware, software, and customer-related issues. Working cross-functionally with Clinical Technical Service, Marketing, Product Management, QA/Regulatory, and commercial teams, the Technical Operations Manager supports new product validations, training initiatives, and quality compliance. The role ensures adherence to FDA, ISO 13485, Canadian Medical Device regulations, Joint Commission standards, and other applicable laboratory and regulatory requirements while developing and maintaining SOPs, audit processes, and quality systems. Additionally, this position manages contracted service providers, oversees documentation within technical support systems, evaluates QC and calibration data, and drives continuous improvement initiatives to enhance operational efficiency, regulatory compliance, and customer satisfaction. Key Responsibilities: • Strategic Planning: Develop and implement strategic plans for the department in conjunction with VP, ensuring alignment with organizational goals and objectives., • Budget Management: Develop and manage budgets for technical operations cost center, including forecasting, expense tracking and capital assess planning and ensure budget adherence., • Leads all Biomedical Engineering staff and support all functions of troubleshooting and service., • Provide technical support for the instrumentation and equipment according to established protocol., • Assist in evaluation, diagnosing, and resolution of higher level customer complaints., • Troubleshoot both hardware and software related problems on equipment and analyzers., • Lead higher level troubleshooting technical training for engineering counterparts for distributors and service companies. Develop training material and serve as a resource in instrument operation and maintenance., • Work on new test systems and make recommendations regarding technical procedures. Perform evaluation of new equipment. Assist in developing and writing test procedures and Standard Operations Protocol., • Manage and oversee the contracted service providers ensuring they are meeting their commitments., • Collaborate with Quality team to ensure metrics are aligned with leadership drive KPIs., • Initiate, maintain and complete all necessary documentation in the Technical Support Software System (CQ). Develop, evaluate and assist with interpretation of data for the purpose of account correlation and troubleshooting., • Ensure compliance with internal policies listed in Employee Handbook, internal department processes and all SOP’s, • Perform internal quality auditing as needed., • Develop procedures and SOPs for parts management, complaint handling, equipment maintenance, staff and customer training, communication with partners, as well as other activities., • Demonstrate knowledge of Laboratory Regulatory Agencies and policies, applicable FDA regulations, ISO 13485:2003 standards and Canadian Medical Device regulations., • Travel up to 25%, • Occasional off hours work, • Ability to train and guide others., • Previous experience in the diagnostics or medical devices industry., • Experience working in a fast-growing company and driving transformation, • Minimum of bachelor’s degree or a combination of education, training and/or 10 years experience in a related field, • Minimum 10 years experience on laboratory equipment and instruments or other related equipment.

Job DescriptionDescription: Job Summary: The primary role of the Assistant General Manager is to assist the General Manager in overseeing the management of and all functions of their assigned daycare location in representing Red Barn Dog Holdings, LLC in their market under the Dogtopia banner. The Assistant General Manager is responsible for assisting in creating a positive work environment as well as managing all team members. The Assistant General Manager is to assist in meeting all business objectives set for the team, ensuring the highest safety standards and levels of satisfaction for all pets and their pet parents are in place. Supervisory Responsibilities: • Assist the General Manager in driving business to meet and exceed goals given through the development and supervision of the team, including Meet and Greets, Dogs in Door, Enrollments, and add-on services., • Assist the General Manager in hiring, onboarding, and employee management for their location, including training compliance., • Assist the General Manager in maintaining optimum staffing levels and labor costs for their assigned location., • Communicates any concerns or needs to General Manager proactively and partnering to resolve issues., • Support the General Manager in building the brand via grassroots efforts with vets, shelters, and local community groups., • Support the General Manager in creating a positive, open work environment for their team to work and the pups to visit daily. Duties/Responsibilities: • Drives new leads and lines of business for location utilizing marketing KPIs to reach new customers., • Oversees lead follow-up and meet and greet and lead contact via the front desk team., • Develops front desk team to proactively build momentum with pet parents and upsell enrollments and add-ons with the pet parents and prospective customers., • Maintains controllable expenses within budgetary constraints including forecasting, tracking, and ordering supplies, minimizing payroll, and actively looks for ways to maximize efficiency., • Manages social media posts for store and individual media pages utilizing provided branding assets., • Participates in promotional activities or events to promote their location., • Creates and manages the schedule for all location employees., • Monitors and assists as needed in the playrooms. Knows all dogs in the facility to ensure safety and appropriate daily assignments., • Maintains a clean and safe environment utilizing cleaning protocols to ensure our facilities are the cleanest in the industry, to provide an exceptional experience for our pets and their parents., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues., • Manages groomers and including quality control of work, safety, schedules, and client records., • Strives for the highest level of satisfaction for our pups, pet parents, and teams., • Performs all other duties as assigned. Requirements: Required Skills/Abilities: • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Flexibility to work a non-traditional schedule (must have early morning/late evening availability in addition to working certain weekend/holiday hours required), • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least one year of experience managing others in a supervisory role in a professional environment., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job Description The Senior ADAS Calibration Technician is a highly skilled technical expert responsible for advanced diagnostics, calibration, and repair of Advanced Driver Assistance Systems (ADAS). In addition to performing calibrations, this senior-level role includes responsibilities such as leading and mentoring junior technicians, supporting remote diagnostics, and occasionally serving as acting lead or backup for the ADAS Manager during periods of absence. This technician ensures all ADAS repairs meet or exceed OEM and safety standards and provides expert-level service to both internal teams and customers. What’s in it for you? • Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners), • $50,000 employer-paid life insurance policy, • 401K plan with an employer match, • Employee Assistance Program includes confidential assistance in the following areas, • Counseling from relationships to stress and substance abuse, • Work/Life benefits, including personal, financial, and legal issues, • Self-Help benefits, • Peak performance coaching, • Lifestyle saving benefits for wellness, shopping, travel, • Personal development and training, • Heath savings account to assist with medical bills, • Paid time off to promote work-life balance, • 8 paid holidays, including Black Friday, and get your Birthday as a floating holiday!, • Growth opportunities within our company The specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located. Key Responsibilities: Calibration & System Integration • Perform complex calibrations and adjustments of sensors, cameras, lidar, radar, and ultrasonic systems for features like lane-keeping assist, adaptive cruise control, and emergency braking., • Ensure accurate integration of ADAS components with vehicle mechanical and electrical systems., • Lead in-depth diagnostics and troubleshooting using OEM-specific tools and advanced diagnostic platforms., • Perform software updates and patches to maintain current system performance., • Train, mentor, and guide junior and mid-level ADAS technicians; share best practices and technical knowledge., • Perform quality control reviews on work completed by others to ensure compliance with safety and OEM standards., • Support shop coordination efforts by managing workflows, prioritizing work orders, and reporting operational issues., • Deliver high-quality customer service, communicating clearly with internal stakeholders and clients about complex ADAS issues and resolutions., • Act as a backup to the ADAS Manager, handling day-to-day operational oversight during absences or high-volume periods. Skills, Qualifications, and Experience: • 3+ years of direct ADAS calibration experience or equivalent high-level automotive diagnostic background., • Strong understanding of vehicle electrical systems, sensor alignment, and calibration theory., • Proficient in OEM and aftermarket ADAS diagnostic tools, software, and calibration equipment., • Demonstrated experience leading or mentoring other technicians preferred., • Ability to interpret OEM procedures and technical documentation., • Excellent communication, documentation, and problem-solving skills., • Microsoft Office Suite proficiency; CCC One experience preferred., • Must be 18 or older with a clean driving record and pass all pre-employment screenings. Physical & Travel Requirements: • Travel between multiple shop and customer locations (company vehicle provided)., • Able to lift up to 50 lbs and work in physically demanding environments (bending, kneeling, standing for extended periods)., • Manual dexterity to operate diagnostic and calibration equipment effectively.

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Attend night aiming sessions with project manager or designer.