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Department/Unit: Integrated Delivery Systems Work Shift: Day (United States of America) Salary Range: $133,724.95 - $213,959.93 This position is required to be in person and in office. The candidate will be required to attend and host in person meetings. The Director is responsible for overseeing as well as implementing, developing, maintaining, and benchmarking contractual relationships with payers/health plans in the AMHS market. Leading and mentoring, negotiating, continuous monitoring of contract performance, and engaging with internal and external stakeholders to optimize contracts or mediate issues requires the Director to possess exceptional leadership, organizational, analytic, and communication capabilities. The Director ensures the team is leveraging multiple sources of data across the AMHS to facilitate best outcomes. To facilitate this, the Director is the primary liaison with AMHS analytics leadership. The Director oversees and leads the day to day operational, programmatic, financial, and employee related activities, as applicable, under the System Payer Contracting Unit. The Director prepares annual budget target recommendations in conjunction with AMHS Finance and other stakeholders. The Director possesses deep marketplace and payer contracting expertise to meet the high level, multifaceted competencies needed for the implementation and management of payer contracting strategies including building solid external payer relationships on behalf of all entities under the Albany Med Health System (AMHS). The Director independently negotiates with established and new payers including leading economic assessments and overseeing contract implementation aligned with contract terms. The Director is skilled at drafting, analyzing, and negotiating complex payer contracts. The Director develops contract proposals and leads in meetings, negotiations, presentations, and other contracting related functions. The Director mentors and coaches the team building on competencies enhancing professional development and retention. The Director must work within a highly matrixed environment cultivating strong internal working relationships often managing and influencing stakeholders across AMHS including but not limited to physician and hospital clinical leadership, legal, compliance, billing, finance, IT, case and utilization management, quality, credentialing, and other related departments. The Director builds external relationships with payers' senior network management, leads meeting, oversees and/or prepares presentations, and is responsible for meeting budgetary and other established targets. Additionally, the Director continuously assesses payment and market opportunities in alignment with the AMHS Strategic Plan, including risk based/value-based initiatives. The Director concisely consolidates and presents such opportunities to key stakeholders and senior organizational leadership to influence and support AMHS's continued evolution of its payer contracting strategies. The Director works together with the Vice President to continuously evolve AMHS's payer strategies. This position is required to be in person and in office. The candidate will be required to attend and host in person meetings. Essential Duties and Responsibilities • Strategic and Operational Planning, • Contributes to System payer contracting strategic planning, budgets, and evaluation of payer partnerships., • Forecasts and reports on market disruptions; stays on top of national and local payer trends., • Planning and Program Development and Oversight, • Identifies, facilitates, and builds systems and standardized processes to facilitate multi-stakeholder collaboration on payer contracts to achieve best negotiation outcomes., • Develops timely, efficient payer issues escalation processes in support of revenue cycle and/or clinical operations that promotes payer accountability., • Develops payer scorecard initiatives to measure payer compliance with contract terms and overall efficiency of payer operations; leads reviews with payers providing constructive feedback with aligned expectations., • Develops and implements systematic payer contracting processes and procedures in order to ensure timely renewals, appropriate maintenance, and System-wide stakeholder education on contract terms and provisions., • Forecasts and reports on national and local market trends including change management recommendations in the event of a pending market disruption; completes SWOT analyses., • Creates annual goals and objectives for each contracted payer to ensure accountability and responsiveness, • Administrative and Cross-Functional Leadership, • Collaborates with various departments throughout AMHS to ensure payer contracting initiatives are integrated and aligned with broader organizational goals., • Identifies and incorporates innovative payment models and initiatives aligned to enhance patient care and support operations., • Ensures adherence to all federal, state, and local regulations for governing payer contracting, stays informed of the health care regulatory environment to mitigate risks., • Engages staff and other stakeholders in continuous improvement of systems and processes; effectively manages resources, activities, and people., • Influence and Relationship Management, • Exercises influence over payers to advance AMHS's interests, guiding negotiations and contracts towards favorable outcomes., • Builds and manages relationships with existing and potential payer organizations ensuring effective communications and problem solving to maintain satisfactory payer partnerships., • Promotes AMHS's value to payer constituency., • Builds and manages relationships internal to AMHS across disparate departments., • Leads disparate groups in problem solving exercises resulting in favorable outcomes., • Unit, Staff, and Personal Development, • Builds, leads, and develops a team of payer contracting professionals providing training and resources., • Fosters team's growth and sets a high standard., • Ensures the team and self take advantage of leadership training, self-development and learning opportunities. Qualifications • Bachelor's Degree in a relevant subject area such as Accounting, Finance, Business or Health Care Administration - required, • Master's Degree in a relevant subject area such as Business or Health Care Administration - preferred, • 10+ years relevant experience in the management and negotiation of health care payer contracts and network management experience in an insurance or health care setting - required, • three (3) years of experience managing departmental resources including people - required, • Five (5) or more years of management experience - preferred, • Experience working in a health care system and/or large, academic, or complex health care setting that included payer contracting - preferred, • Hospital, physician group and value-based enterprise financial acumen, • Demonstrated leader of people and manager of resources., • Demonstrated success in orchestrating, leading, and overseeing negotiations of complex payer contracts in a competitive market including both new and renewals., • Demonstrated success in overseeing and managing large volumes of high dollar contracts including renewal provisions, day to day compliance and operations, short and long-term projections, and payer relationships., • Demonstrated knowledge of current federal and NYS regulations regarding managed care contracting, as well as the provision and reimbursement of medical services including, but not limited, to Medicare and Medicaid., • Proven skills and knowledge relating to the implementation and management of risk-based and other value-based reimbursement models., • Demonstrated knowledge of the current health care insurance landscape both nationally and locally., • Demonstrated strategic and System thinker coupled with organizational and critical thinking skills who can consolidate and prepare well researched recommendations and articulate prospective needs., • Demonstrated analytic capabilities with the ability to consolidate multiple layers of data, identify correlations, prepare effective reports, interpret and/or present information and data using Microsoft/excel and other tools., • Exemplary interpersonal, verbal, and written communication skills to include the ability to organize, negotiate, resolve conflicts, and build teams., • Ability to operate independently in high pressure situations and manage people and resources effectively in a quick paced, highly matrixed environment; knows how to collaborate effectively and when to seek guidance from SMEs., • Proven leadership showing a history of building positive relationships across disparate teams or organizations, influencing decisions positively, showing sound judgment, high energy, prospectivity, flexibility and focus. Equivalent combination of relevant education and experience may be substituted as appropriate. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

MedPro Healthcare Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Albany, New York. Job Description & Requirements • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/29/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Registered Nurse - Emergency Room for a travel assignment with one of our top healthcare clients. Requirements • Active RN License, • Degree from accredited nursing program, • BLS, ACLS, PALS & TNCC may be required in some positions, • Eighteen months of recent experience in an Acute Care Emergency Room setting, • Weekly pay and direct deposit, • Full coverage of all credentialing fees, • Private housing or housing allowance, • Group Health insurance for you and your family, • Company-paid life and disability insurance, • Travel reimbursement, • 401(k) matching Emergency Room registered nurses (RN) provide care for patients from various types of illness or trauma requiring emergency attention and must be able to recognize and effectively treat life-threatening conditions • Responsible for assessing, intervening and stabilizing a variety of trauma and illnesses with decisive action., • Due to the range of medical conditions that may require urgent treatment and care, they must be knowledgeable about general as well as specific health issues., • Properly understand triage in order to prioritize injuries based on medical need. MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®. If qualified and interested, please call for immediate consideration. MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status. Key Words: Emergency Room Nurse, RN-ER, Emergency Room, Critical Care, Emergency Department, ACLS, EKG, Travel Nurse, Contract Nurse, Agency Nurse, Travel Contract, ER-RN, RN-ED, Emergency Room Nursing, ED Nurse, ER positions, RN-ER positions, ER Contracts, Travel Nurse *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details. MedPro Job ID #a0Fcx000009b0WvEAI. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Emergency Room Registered Nurse Nursing: Emergency Room. About MedPro Healthcare Staffing At MedPro Healthcare Staffing, we believe no one cares more for caregivers than we do. Our mission is simple: you focus on your patients, and we’ll take care of the rest. As a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation. With thousands of job opportunities available nationwide, we make it easy to find assignments that align with your goals and lifestyle. Our on-staff clinical support team—alongside a compassionate group of experienced recruiters—provides hands-on guidance every step of the way. From Day 1 medical benefits and a 401(k) plan to personalized career support, we’re committed to ensuring every professional we serve feels valued, cared for, and empowered to succeed. Guided by a CEO who is a Registered Nurse, MedPro is built on a foundation of clinical insight and genuine compassion for the caregiving community. Through The MedPro Experience®, we deliver travel assignments that are rewarding, memorable, and designed to help you DREAM big, EXPLORE often, and ACHIEVE greatness. Benefits • Day 1 medical, dental, and vision benefits for you and your family, • Weekly pay and direct deposit, • Unlimited Referral Bonuses starting at $500, • On Staff Clinical Support Team, • Access to nationwide travel assignments, • MPX+ Mobile app -24/7 real-time access to jobs, credentials, assignment details, and more, • Full coverage of all credentialing fees, • Private housing or housing allowance, • Tax Free Per Diems, Housing Stipends and Travel Reimbursements, • Company-paid life and disability insurance, • Travel reimbursement, • 401(k) matchingBenefits, • Weekly pay, • Referral bonus, • Employee assistance programs

Job Description The Patient Access Lead is a working lead who is responsible for assisting the Site Operations Manager in overseeing the daily duties of the Patient Access Representative (PAR) teams, answering questions, and training staff, coordinating staffing schedules, auditing the team’s work, and re-educating in all responsibilities associated with the prompt and professional registration, check in and check out of OrthoNY patients. Monday-Friday 8am-4:30pm Responsibilities • Oversees and organizes daily responsibilities and schedules of the PAR teams, providing support where needed;, • As a working member of the team, has the ability to assist and cross cover as needed in any of their responsibilities or locations;, • Prepares staffing schedules to ensure proper coverage;, • Trains new staff, assessing team needs and determines retraining as needed;, • Performs staff audits and reeducation as needed;, • Reviews daily balances and copays collected to ensure the team is meeting standard KPIs as set by the supervisors/manager;, • Extensive understanding of health insurances, patient registration/scheduling, and balances;, • Accounts for and compiles team’s financial batches for the day, ensuring that they are accurate, complete, and properly ordered;, • Monitors lines to ensure patients aren’t waiting unnecessarily, and redirecting them as needed;, • Maintains a high level of confidentiality and complies with HIPAA standards;, • Maintains a neat and organized workspace, and restocks supplies as needed;, • Travels to other offices as needed for coverage;, • High School Diploma required; some higher education preferred;, • 1+ year supervisory or lead experience preferred;, • Knowledge of medical insurances required;, • Exceptional customer service skills required;, • Experience working with an EMR/PM required;, • Exceptional written, verbal, and interpersonal communication skills;, • Highly organized with strong attention to detail;, • Quick thinker with ability to pivot in a fast-paced environment;, • Ability to multi-task in a high-volume environment is a must;, • Valid driver’s license and vehicle for needed travel.

Job Description Summary: The food runner acts as a liaison between the kitchen staff and the dining room staff. He/She supports guest service by running food from the line to the server or table while it is at its hottest, keeping the line clear and available for continuous food order preparation and the quick, efficient serving of hot quality food to the guest. Job Duties: • Prepares station with under-liners, doilies, gravy boats, ramekins, serving spoons, pizza stands. Pizza servers, condiments and sauces that accompany and complete the presentation of all dishes offered on the menu, • Keeps trays clean and lined with unsoiled linen, • Carefully assembles food order for delivery by reading dupe thoroughly and matching food items to the table order to be filled, • Carefully checks all dupes for special instructions and makes sure that those directives are completed, e.g. sauce on side, allergies etc., • Makes sure that garnishes are properly placed on appropriate dishes such as lemon on fish dishes, • Assists expediter in wiping clean all plates before delivery, • Pages servers to alert them to either pick up their own food or to be aware that their tables are about to be served, • Calls food orders to the line when expediter is not available, • Follows all directions given by the chef in regards to all food item service, • Assists servers in carrying food to the correct station and the correct table, • Serves food to guests always serving from the appropriate side with open armed service, never leaving food unattended at a table, • Always serves food to the proper guest position never auctioning food, • Communicates to servers and bartenders all 86’d items or counted down items as directed by the chef, • Keeps line stocked and clean before, during and after service, • Communicates all significant matters and assist in proper corrective action, • Maintain a respectful and cooperative working relationship with all other employees, • Outgoing, pleasant personality, • Neat and professional appearance, • Effective communication and organizational skills, • 401K with employer match, • Competitive health insurance benefits (medical, dental and vision) available to members averaging only 24 hours per week, • HRA option available, • Supplemental insurance policies through AFLAC available, • Paid vacation, sick time and holidays FMbYOllUhX

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Colonie, NY As a Senior Kitchen Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $70K - $80K Salary, • Equal Opportunity Employer Key Responsibilities • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time, • Be able to thrive in a quick paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Albany, NY As a Restaurant BOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits * Health Benefits * Industry Standard Work Week (50-55 hour target) * Attainable Bonus Program * $65K - $75K Salary + 5K Signing Bonus * Equal Opportunity Employer Key Responsibilities * Practice safety as priority #1 for your restaurant team and customers * Maintain a high ratio of return customers through great service * Oversee guest services and resolve issues * Coach and develop restaurant employees to build a cohesive team * Promote, demonstrate, and lead a memorable customer restaurant experience You will: * Have a minimum of 2 years in Restaurant Management * Show success in previous positions * Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time * Be able to thrive in a quick paced environment * Demonstrate outstanding leadership, communication, and training * Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Albany, NY As a Restaurant Senior Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $65K - $75K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job DescriptionDescription: Property Gauge is a business analytics tool for property managers and owners that provides operational intelligence and predictions about our clients' multi-family properties. Based on current operating metrics, Property Gauge can predict future occupancy, cash flow, and occupancy. The Implementation Consultant role is for experienced corporate trainers focused on instructing Property Gauge customers on the use and implementation of the company’s software, a business intelligence tool for the multi-family real estate management industry. In this position, the consultant will use their expertise in Property Gauge’s software to train clients on using the software effectively in real-world scenarios, both on-site and via online learning. Initially, the consultant will shadow experienced team members to understand best practices for implementing our solutions within the multi-family real estate management space. Responsibilities: • Develop in-depth knowledge of Property Gauge software, particularly its features and applicability for multi-family real estate management, to deliver professional services such as consultation, software readiness, and client training., • Assist in designing and conducting software training sessions tailored to the specific needs of multi-family property management, both on-site and via webinars., • Educate clients on key software functionality used in managing multi-family properties., • Analyze client business models to identify and document requirements for Property Gauge software implementations, ensuring proper software configuration to meet client needs., • Assist clients with troubleshooting and resolving basic software issues, working closely with the Development team for more complex technical issues., • Maintain accurate records of client interactions, training agendas, trip reports, timesheets, and system-related updates to ensure effective communication and documentation., • Support QA effort with software testing and product modifications., • Proactively report any challenges or events that may impact the effectiveness, timeline, or budget of software implementations to senior staff or management., • Create client-facing and internal documentation such as quick reference guides, FAQs, and "how-to" materials., • Serve as a liaison between clients and technical staff, explaining technical aspects of the software in a way that non-technical users can easily understand, particularly in the context of multi-family management operations., • Participate in user conferences, facilitating sessions or discussions related to multi-family property management and the Property Gauge software., • Travel between 30-50% to client sites to provide on-site training and support., • Bachelor’s degree or associate’s degree with equivalent experience in software implementation or multi-family real estate management technology., • Familiarity with software solutions for multi-family real estate management, including property management systems (PMS), tenant management, maintenance scheduling, and financial software., • Basic understanding of databases, system integration, and cloud-based property management technology., • Strong presentation and training skills, with the ability to translate complex software functions into easily understandable concepts for multi-family real estate professionals., • Excellent interpersonal and communication skills, especially when engaging with property managers and stakeholders in the real estate technology space., • Proficiency in technology systems, including property management software, databases, and Microsoft Office Suite., • Strong problem-solving and analytical skills, with a focus on addressing technical challenges in multi-family real estate software., • Willingness to travel 30-50% of the time., • Valid driver’s license., • Valid passport or ability to obtain one.

Job Description The Legal Aid Society of Northeastern New York, a nonprofit civil legal services program, is seeking a Staff Attorney for our Capital Region Senior Legal Services Program and the City of Albany Simple Wills Project. The Attorney will primarily be responsible for advice, assistance, and community legal education on wills and advance directives, elder abuse prevention, and other issues of concern to older adults in the Capital District. Our service area spans sixteen counties, in upstate New York, encompassing six regional offices. This position is based out of our Albany Office. Albany, NY is the state capital, and a lively family friendly city with a reasonable cost of living, excellent quality of life, and easy access to major metropolitan areas as well as year-round outdoor opportunities. For more information about our work, our staff, and our clients, visit . Senior Legal Services Program: The attorney will provide legal advice, assistance, outreach, and community legal education to older adults residing in the capital region of New York State. Priority issues include income/benefits, health care, long term care, nutrition, housing, utilities, protective services, advance directives /defense of guardianship, abuse, neglect, and age discrimination. City of Albany Simple Wills Project: The attorney will assist low-income homeowners over the age of 60 with wills and estate matters and complete outreach and community legal education on wills, advance directives, and estate matters. Our mission is to fight for fairness, dignity, and justice for those living in poverty and for a society which is inclusive and equitable for all. We transform lives, build community and empower people by using the law to address individual and systemic wrongs and inequities. We seek an attorney who will be dedicated to our mission and will seek justice and fairness for seniors in our community. We are skilled, creative and compassionate advocates combining a passion to serve with the skills and will to address both individual and systemic injustice. Minimum Requirements • Must be licensed to practice law in NYS., • Demonstrated commitment to providing high-quality legal services to clients in a variety of civil matters., • Must be willing to make a two-year commitment to the Legal Aid Society., • Must be able to communicate effectively with clients and staff, and work independently and efficiently., • Strong computer skills including accurate and quick data entry., • Prior relevant legal experience with preparation of wills and advance planning documents as well as with elder abuse prevention and community legal education presentations., • Responsibilities include legal advice and brief services to clients with opportunities for representation in court and administrative proceedings;, • Outreach, community legal education, and in-service training to human service providers on legal issues;, • Case reporting and outcome reporting to grant funders., • Possesses curiosity about the law and is interested in or possesses substantive law knowledge of many areas of law., • Competent in and enjoys researching new legal issues., • Must be able to communicate effectively with clients and staff and work independently and efficiently., • Ability to handle and advise on a wide variety and high volume of civil legal matters., • Demonstrated understanding of the needs of the aging population, and excellent listening, communication and organization skills. This position operates in a professional law office environment and occasionally may require the carrying of items of up to 20 pounds. This role requires the use of standard office equipment and software and remote videoconferencing platforms. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. We are a unionized program with excellent benefits, offering generous time off, excellent health insurance coverage with premiums primarily paid by LASNNY, health and long-term disability insurance, retirement contributions, tuition reimbursement, qualifying moving expenses, and flexible hybrid/remote and alternative work schedules. At LASNNY we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We strongly encourage applications from women, BIPOC, LGBTQI+ persons, protected veterans, applicants and recipients of public assistance, older adults, and people with disabilities. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at LASNNY and we will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care. The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes. This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. Key responsibilities: • Work with patients of all ages is preferred, as well as their families, by providing psychological evaluations, • Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning, • Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs, • Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control, • Deliver compassionate feedback through live in-person testing sessions and create feedback videos to communicate findings and recommendations, • Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting, • Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery, • Conduct intake interviews, testing sessions, and live feedback sessions in person, as indicatedRequirements:, • Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association accredited program, • Licensed Clinical Psychologist in at least one state, • PSYPACT authorized or PSYPACT eligible preferred, • 3+ years of experience in psychological assessments with children, adolescents, or adults, • Familiarity with evaluating complex behavioral health needs (e.g., ASD ADHD, mood disorders, anxiety, trauma), • Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, ADOS, WAIS, WISC), • Effective therapeutic communication skills, • Proficiency with telehealth platforms and remote testing tools, • Experience conducting testing virtually, • Ability to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Support from caring and highly qualified, vetted psychometrists, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC), • Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process

Job DescriptionJob Summary: Oversees and is accountable for the store operations ensuring maximum sales and profitability through effective customer service, merchandising, inventory management, expense control, personnel management/training, managing operating costs and minimizing shrinkage. Essential Job Duties and Responsibilities: (Additional duties may be assigned) • Performs duties in a safe and efficient manner consistent with store safety policies and procedures., • Creates “action plans” for opportunities in store., • Ensures that store maintains outstanding customer care standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Responds to customer’s questions, resolves problems and needs in a friendly, accurate and timely manner., • Monitors store quality, cleanliness, stock levels, merchandising, sales growth, and profitability by analyzing operating reports, payroll sales reports, shrink reports, and taking appropriate action to improve performance., • Creates and monitors effective work schedules for all store personnel to ensure consistent application of courtesy and service to customers while minimizing personnel costs., • Implements plan to maximize sales to meet or exceed budgets., • Regulates shrinkage, expenses, payroll, and report variances as requested., • Ensures compliance with all store policies and procedures and supports store loss prevention efforts through meetings, audits and corrective action plans as required., • Implements a regular and effective housekeeping program throughout the store., • Continually evaluates and reacts to performance issues and actively recruits as necessary., • Ensures that accurate records are maintained in tracking margins, markdowns, in-store use of merchandise, voids, and refunds on outdated, damaged or spoiled merchandise write-offs., • Ensures that product rotation procedures are rigidly observed and that merchandise is of optimum freshness and quality., • Maintains stock levels, inventory, and stock rotation to required level. Plan department layout or merchandise and/or advertising display. Inspects merchandise to ensure it is correctly priced and displayed., • Supports store loss prevention efforts through meetings, audits, and/or corrective action programs., • Maintains effective security standards and procedures for all area within the store., • Maintains high standards of employee morale and promotes an atmosphere of cooperation., • Participates in on-going training activities to increase personal skill level, improving overall store operations and customer service.Supervisory Responsibilities: Supervisory responsibilities include recruiting, interviewing, selecting staff and making hiring recommendations; planning, scheduling and assigning work; checking and approving work; recommending salary adjustments; making effective recommendations regarding promotions, making effective recommendations regarding unsatisfactory employees; making final decision to terminate unsatisfactory employees. Education and Experience: • High school diploma or GED required, • At least 5 years retail experience in a supermarket industry preferred, • Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry., • Equivalent combination of experience and education.Knowledge, Skills, and Abilities:, • Must possess excellent customer service skills, • Strong leadership skills, • Merchant mentality, • Self-starter, • Excellent supervisory skills and the ability to motivate, coach and lead diverse employee groups, • In-depth knowledge of all aspects of store management and operations, • Ability to analyze and solve problems, • Ability to handle and resolve customer complaints and concerns, • Ability to work evening and/or weekend hours, • Ability to establish priorities, work independently and meet store goals and objectives, • Ability to check, count, and verify numbers, • Possess good organizational skills and detail orientation, • High degree of personal integrity, • Customer service experience., • Comprehensive working knowledge of all aspects of store management and operations, • Ability to handle and resolve recurring problems, • Ability to work evening and/or weekend hours., • Ability to establish priorities, work independently and meet store goals and objectives.Physical and Mental Requirements:, • Ability to stand for extended periods of time, climb, balance, stoop, kneel, crouch, crawl, reach, sit, walk, push, pull, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions., • Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. *Salary is competitive and based on experience. 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Job Description Quick Job Details: * Location: Albany, NY * Specialty/Setting: General Anesthesiology, hospital-based * Schedule: Full-time; set weekly 24-hour call (one weekend + one weeknight) * Support Staff: CRNA and anesthesiologist support on rotation * Ideal Start Date: ASAP or within 60–90 days * Patient Volume: Mix of general surgical cases, no OB/trauma * Job Requirements: Board-certified/eligible anesthesiologist comfortable with general cases * Compensation: $500,000 salary + $100,000 sign-on/retention bonus * Benefits: Employer Profit Sharing Plan + full benefits package * Position Type: W2 About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job Description Quick Job Details: * Location: Albany, NY * Specialty/Setting: General Anesthesiology, hospital and ambulatory surgery center options * Schedule: Flexible—choose 40 hrs ($350K) or 50 hrs ($425K); 8, 10, or 12-hour shifts available; no call required * Support Staff: Full CRNA and MD support team * Ideal Start Date: ASAP or within 60–90 days * Patient Volume: Bread-and-butter general anesthesia cases in inpatient and outpatient settings * Job Requirements: Residency-trained anesthesiologist (ideal for those seeking lifestyle balance) * Compensation: $350,000–$425,000 salary + $100,000 sign-on/retention bonus * Benefits: Employer Profit Sharing Plan + comprehensive benefits * Position Type: W2 About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job DescriptionCardiac Call-Taking Anesthesiologist Quick Job Details: * Location: Albany, NY * Specialty/Setting: Cardiac Anesthesiology, Private group with strong hospital affiliations * Schedule: Full-time; 1:5 at-home call, no OB/Trauma * Support Staff: Full team of anesthesiologists and CRNAs for case support * Ideal Start Date: ASAP or within 60–90 days * Patient Volume: Majority Cardiac & Vascular Cases * Job Requirements: Cardiac Fellowship and/or Echo Boards required * Compensation: $700,000 salary + $100,000 sign-on/retention bonus + $2,500 monthly fellowship stipend * Benefits: Robust Employer Profit Sharing Plan + full benefits package * Position Type: W2 About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological assessments, diagnosis, with tailored care for ADHD, and support for autism and learning differences. We are looking for a contract Neuropsychologist who is passionate about whole-person, whole-family mental health care. This contract role is a great fit for providers who enjoy working in a collaborative team environment, including the patient’s psychologist, therapist, and/or psychiatrist. Traits for success include: Results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. What You’ll Do: • Provide comprehensive neuropsychological evaluations for clients of all ages, in collaboration with their families and/or other collateral sources, • Interpret a wide variety of psychological and neuropsychological test batteries, with occasional direct test administration, • Serve as a subject matter expert in the use and interpretation of neuropsychological assessments, • Supervise and oversee the work of the patient’s assigned psychometrist to ensure accurate and reliable data collection, • Complete detailed neuropsychological evaluation reports and prepare separate brief summary documents tailored for clients, families, and referring providers, • Conduct clear, supportive feedback sessions to explain findings, diagnoses, and personalized recommendations, • Collaborate with the patient’s care team (psychiatrist, care manager, and/or mental health wellness coach) to inform and coordinate treatment planning, • Comfortable completing in-person and virtual sessions with patients and their familiesRequirements:, • Doctorate degree in Psychology from an American Psychological Association accredited program, • One year predoctoral internship with specialization in neuropsychology preferred, • Two year postdoctoral fellowship with specialization in neuropsychology preferred, • An equivalent combination of experience, supervision, or training will be considered on a case-by-case basis, • Licensed in California or New York preferred, • PSYPACT authorized or PSYPACT eligible preferred, • Experience conducting testing virtually and in person, • Familiarity with online web-based applications, • Effective therapeutic communication skills, • Able to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)

Job Description Quick Job Details: * Location: Albany, NY * Specialty/Setting: General Anesthesiology, hospital-based * Schedule: Full-time; 1:8 in-hospital call * Support Staff: Team of anesthesiologists and CRNAs for coverage * Ideal Start Date: ASAP or within 60–90 days * Patient Volume: General surgery, ortho, neuro, and other bread-and-butter cases * Job Requirements: Residency-trained anesthesiologist (new grads welcome, portion of bonus can be advanced during residency) * Compensation: $600,000 salary + $150,000 sign-on/retention bonus * Benefits: Employer Profit Sharing Plan + robust benefits package * Position Type: W2 About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job Description Bachelor's degree, Certification in Radiologic Technology (ARRT Certification), and minimum 1+ years Radiation Therapy experience required. Applicants who do not meet these qualifications will not be considered. STATUS:Open! A locumopportunity is available now!Soliant is now hiringRadiation Therapist applicants for a facility/cancer center in thecity of Albany, New York. This position is a dayshift available for 13weeks, with a requirement to work 40 hours per week. Extension requests are highly probable for this travel position.Accuracy in positioning the beam of radiation to correspond with the designated tumor volume and accurately delivering the prescribed dose are paramount job functions for this position. Interviews are being scheduled daily for this new vacancy! If you meet the requirements below and/or have more interest in details on the position, please apply today! Ready to visit the state of New York? Here's what you need to know! Shift/Qualification Requirements • STATUS: Accepting Applicants!, • Shift: Day Shift, 40 hours/wk. Shift 5x8'sschedule. Start time varies from 7:45am- 8:30am. M-F no weekends or holidays., • Travel Assignment., • Contract Length: 13weeks!, • Required Certificates: ARRT, BLS required (AHA)., • ActiveNYLicense/Certification., • 1+ Years of experience required. During treatment, they will monitor the patient's responses, including side effects, and may adjust the schedule or doses of radiation accordingly. They may work at a hospital or at a freestanding cancer treatment center. Why Travel instead of applying for a staff role? Reason #1: To travel! The opportunity to work as a travel nurse to any adventure seeker is enough to make a switch! As a travel nurse, you can choose the locations of your assignment. Also, your annual salary will also see an increase pared to being in a staff role. According to Indeed, the average annual salary for a travel nurse in 2021 was over $100,000. Travel contracts also gives you a more flexible schedule! You are not bound to long-term employments agreements and have flexibility to spend time with friends and family. Its entirely up to you. Working at different facilities will also broaden your skill sets! Its an easy opportunity to expand your experiences in different units, while learning how other health systems conduct cases outside of your familiarity. With Soliant, Better Benefits = Better Living: Soliant s benefits extend outside your job performance; we support your lifestyle on and off the clock. • Quick interview/hiring opportunities., • Weekly paychecks., • Matching 401k plan., • Medical Coverage., • Joint mission certified., • Tax-free stipends if applicable., • Housing Leads. #RTT #traveljobs #RadOnc #radiationtherapist #locum #contract Kimberly Hyatt Soliant Health- Senior Account Executive kimberly.hyatt@soliant.

Job DescriptionDuration: Full Time Location: Albany, NY QA Tester LOCATION: Albany, NY – Hybrid To meet the requirements of legislation legalizing adult-use recreational cannabis, as part of a collective effort carried out by DOH, ITS, and the new Office of Cannabis Management, the scope of this project is to implement an online licensing Portal utilizing existing NYBE framework and back office for OCM, which will provide licensing for marijuana producers, distributors, retailers, and other actors in the cannabis market. This position will require the Tester to perform multiple types of mission critical system application testing for the Cannabis Licensing System (including but not limited to system, end-to-end, automated, performance, smoke, regression, black box, white box, and usability) to ensure the quality of the system being developed for OCM. Qualifications • Tester - Conducts automated and manual tests to ensure that the software created/upgraded performs as necessary and meets the user requirements. Develops and maintains user and technical documentation and project process documentation for application teams. Understands the view of applications and/or technology and is able to put procedures in a logical sequence., • Expert- 84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field., • 84 months of working experience in automation testing (such as HP UFT) developing and executing automation test scripts. Experience must detail the use of specific automation tools and processes/methods used to create automated tests from manual functional tests., • 60 months of experience working directly with business analysts, program subject matter experts, and technical staff to create robust test plans / test cases for web applications., • 84 months of working experience in performance testing tools (such as Load Runner) developing and executing performance test scripts, • 84 months of working experience creating, developing, managing, and executing functional test and regression test scripts; developing generic reusable functions and scripts, • 84 months of working experience performing application testing based on written test scripts, and documenting, tracking and communicating defects utilizing HP ALM, • 84 months of Experience with testing (including but not limited to system, regression, end to end integration, automated, performance, smoke, black box, white box, and fail over tests), troubleshooting and issue resolution and experience with application support, detailed technical documentation, and on call support, • 60 months of programming languages experiences in PL/SQL, SQL, Java, VB, .Net, HTML, TSL, PHP, VB Script. Day-to-Day tasks, • Work directly with business analysts, program subject matter experts and technical staff to create robust test plans in HP ALM for web applications., • Perform testing (System, End-to-End Integration, Automated, Performance, Smoke, Black Box, White Box, Usability, and Fail-Over tests), including troubleshooting and issue resolution, • Work with automation testing HP UFT, QTP (Quick Test Pro), and/or Win Runner; recording and scripting automated functional tests; lead in building UFT automated Scripting Framework for NYBE application, • Perform application testing based on written test scripts; create, manage and execute functional test and regression test scripts. Document, track, research, test, and communicate defects using HP ALM. Write and execute test plans in HP ALM., • Perform software Black Box and White Box testing and debugging in different phases of software development life cycle., • Develop scripts for Regression Testing Automation tools and Performance Testing Automation tools, • Work with performance testing tools like Load Runner, Astra Load Test to perform load, performance, and break testing, • Develop generic reusable functions and scripts, • Providing mission critical applications support and being on call as required, • Developing an understanding of Java code, VB Script, review and debugging issues, • Possessing an understanding of programming languages PL/SQL, SQL, Java, VB, .Net, HTML, TSL, PHP, VB Script, • Thorough understanding of NYS New York Business Express system and gaining expertise to provide support, • Working creatively and analytically in a problem-solving environment, • Participate in technical meetings and support calls. wxTVFrNs2v

Job Description WE'RE HIRING: Administrative Specialist Are you an organized, detail-oriented problem solver with a passion for being a team player while keeping a busy executive team on track? What we’re looking for in our Administrative Specialist... This is ONE role, which is the perfect fit for someone who loves to keep things on schedule and organized. *Important: This position is more than just an administrative assistant. We’re looking for someone to cultivate positive relationships within our internal staff community, as well as be an innovative strategic problem solver. What you’ll be responsible for as an Administrative Specialist: • Prepare reports, memos, invoices, and other documents as requested., • Answer direct phone calls, emails, and other communications., • Communicate with staff members on behalf of the executive team., • Maintain filing systems, both electronic and physical., • Schedule and coordinate meetings, appointments, and travel arrangements., • Order office supplies and maintain inventory., • Support other departments with administrative tasks as needed., • Maintain confidentiality of sensitive information. You'll also thrive in this role if this sounds like you: 1. You have a passion for scheduling. You have a core desire to keep everything running on a set timeline in an extremely busy environment, no matter what it takes., 2. You have a strong attention to detail. People tend to compliment you on your strong attention to detail, and you're constantly reviewing your work multiple times to ensure it's as thorough as possible., 3. You’re a confident decision-maker. You love taking initiative on your tasks, getting them started and completed, which means you don't need to be micromanaged. You can apply the guidelines and prior knowledge to get the job done in front of you., 4. You are over the moon passionate about the company's mission! You always go the extra mile to ensure customers' needs are met!, 5. You can communicate effectively on different levels. People process and interpret information differently based on their experiences, communication styles, and cognitive preferences. As a result, messages may need to be clarified or repeated in different ways to ensure shared understanding. In a nutshell, you have: • Proven experience as an administrative assistant or in a similar role., • Experience in MS Office (Word, Excel, Outlook, PowerPoint) and other standard office software., • Experience in QuickBooks Online, Airtable, Softr.io, Pipedrive, and/or Documint. If not, you are willing to learn., • Excellent written and verbal communication skills., • Strong organizational and time management skills with the ability to multitask., • High level of attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • High school diploma or equivalent required; associate degree preferred. Being a part of the team means: • You love being a part of a hard-working team and collaborating online or on the phone with customers and other team members Position: Full-Time (approx. 40+ hrs per week) Benefits: • Health and dental insurance are available, • 401(k) with company match, • Paid time off and holidays Location: Albany, NY Company DescriptionThe Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically The Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.The Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically \r\nThe Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.

Job Description The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC. This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required. The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems. The schedule for this position is Tuesday-Saturday, 8am-5pm. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults., • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison., • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures., • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC., • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups., • New Hire Training, • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality., • Word, Microsoft Excel, Microsoft Outlook., • Excellent written and verbal communication skills are required., • Must be detail oriented and highly organized., • Strong detail-oriented and organized project management skills., • Ability to build and foster collaborative relationships., • Capable of working and learning independently with minimal supervision., • Strong problem-solving skills, and the ability to make decisions independently., • Good communication skills with ability to converse technical information to all audiences., • Cisco certifications, • Four to Six years Network Operations experience or equivalent, • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred., • Advanced 2nd line technical competency level that spans all deployed equipment technologies., • Willingness and ability to train NOC staff on technical, functional, and procedural items., • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM., • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing., • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model., • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE., • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q., • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters. Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms: • CYAN(Ciena) Z33/77., • Telco Sys 71xx / EdgeGenie, • Ciena 6500/One Control, • Huawei SONET, • Adva, • Calix / CMS, • Cisco (CCNA / CCDA Level), • FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments., • FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.