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The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

Join Our Team: Mental Health Counselor (Hybrid Role, NY State Limited Permit or Intern Are you passionate about making a tangible difference in the lives of New Yorkers? Does the idea of providing high-quality, impactful mental health care resonate with your professional calling? If you’re a motivated counselor looking for a supportive environment where your growth is a priority, we want you on our team at Michelle Silver Lining Mental Health Counseling. We believe in a holistic, client-centered approach to mental wellness, and we are dedicated to providing accessible, top-tier counseling services across New York State. About Michelle Silver Lining Mental Health Counseling We are a thriving counseling service dedicated to delivering exceptional mental health treatment through both convenient telehealth platforms and in-person sessions. Our mission is to provide a supportive "silver lining" to our clients' mental health journeys. We are deeply committed to our team's professional development. As part of this commitment, we offer robust, built-in supervision to all our counselors, ensuring the highest standard of care and fostering continuous learning and growth in your career. Please note: Candidates must reside in New York State to be considered for this position. The Opportunity: Full-Time Hybrid Mental Health Counselor This is not just a job; it's a chance to build a meaningful caseload and grow as a clinician within a supportive practice. We're looking for a dedicated Mental Health Counselor to join our team in a hybrid capacity. You will have the flexibility of working from home while also being an integral part of our Great Neck, NY office environment. In this vital role, you will: Lead Therapy Sessions: Conduct impactful individual and group therapy sessions, providing guidance and support to clients from diverse backgrounds. Develop Personalized Care: Create comprehensive, evidence-based treatment plans tailored to each client's unique needs and goals. Manage Caseloads: Skillfully manage your cases with efficiency and compassion, ensuring every client receives the attention they deserve. Specialize in Relationships: Apply your expertise to relationship counseling, helping couples and families navigate complex dynamics and build stronger connections. Who We Are Looking For We are seeking a compassionate, skilled professional who is ready to make a significant impact. Essential Qualifications: Educational Foundation: A Master's degree in Counseling, Psychology, Social Work, or a closely related field. Core Competencies: Proven skills in Treatment Planning and effective Case Management. Deep understanding and expertise in Mental Health principles and Psychology. Experience or strong interest in Relationship Counseling. Exceptional interpersonal and communication skills, vital for client trust and team collaboration. The ability to thrive both autonomously and as a collaborative team member. If you are a driven, empathetic counselor seeking a supportive environment to refine your skills and grow your career, we encourage you to apply. Join us and help bring the "silver lining" to mental health care in New York