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  • General Manager
    General Manager
    hace 10 horas
    $67000 anual
    Jornada completa
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

    Inscripción fácil
  • Hospitality Assistant
    Hospitality Assistant
    hace 16 días
    $20–$25 por hora
    Jornada parcial
    Ridgewood

    The Concierge Associate is the ultimate guide through the guests’ experience when planning events at The Woman’s Club of Ridgewood ( (WCOR). Event Rental income helps maintain expenses and allows us to give to charity, which requires a special person to create the experience. As an Concierge Assistant you will be assuming the role of tour guide, communicator, entertainer, and event planner. This is an excellent opportunity for someone interested in the Hotel Travel Industry. Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a flexible work schedule to allow members to maintain a healthy work balance. • Greeting guests., • Answering questions - accurately and politely., • Answering the phone., • Understanding of Quickbooks and invoicing, • Directing guests to areas/restrooms., • Demonstrating knowledge of the technical products., • Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits., • Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases)., • Maintaining a clean and organized supplies, • Maintaining proper product stock levels – through retail pulls & inventories., • Performing opening, closing & side duties –, • Assuring the complete satisfaction of each and every guest., • Creating memorable experiences. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, CERTIFICATIONS AND SKILLS • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS • Ability to move monitor events for extended periods of time., • Ability to sit set up tables and chairs, • Ability to express or exchange ideas verbally, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, cleaning chemicals, and loud/noisy environment., • Available to be onsite within 30 minutes ADDITIONAL REQUIREMENTS • Able to be on site within 30 minutes a MUST, • Maintaining a well-groomed appearance, • Following all Board of Health uniform guidelines., • Practicing all general safety & sanitation standards., • Recycling products, where possible. Closing: The Woman’s Club of Ridgewood is an equal opportunity employer. We live our motto be kind to ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

    Sin experiencia
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  • Dishwasher - Kitchen Helper
    Dishwasher - Kitchen Helper
    hace 18 días
    Jornada completa
    Wayne

    Dishwasher duties and responsibilities A Dishwasher has daily duties and responsibilities essential to keeping a restaurant or other food service establishment working at an optimal pace. Some common duties for a Dishwasher include: Collect all dishes, cutlery, and glasses Ensure all dishes, cutlery, and glasses are properly sanitized before further use Clean kitchen tools and appliances properly before use Assemble food for patrons Prepare takeout packages Clean kitchen floors, storage areas, and take out the trash Keep cupboards and storage area clean and organized WHEN NOT BUSY - expectation is that you assist our Kitchen Helper These duties will consist of working closely and helping our chef's/cooks with their daily tasks. Responsibilities Set up and stocking stations with all necessary items Prepare food for service (e.g. boiling rice, chopping vegetables, butchering meat, or preparing sauces) Answer, report and follow our managers instructions Clean up station as per health requirements Stock inventory correctly and help with removing stuff from our delivery van Comply with all food & beverage industry regulations and safety standards Maintain a positive and professional approach with coworkers and customers In an event of someone out, we need a team player who is able and willing to take on OTHER TASKS YOU ARE TRAINED IN. Experience Proven Restaurant experience, including experience as a Helper, Dishwasher and cutting vegetables etc. Should understand different cooking methods(frying, baking, pan, etc), knowledge ingredients, equipment and procedures, We will coach and help the right person get comfortable with our cooking as quickly as we possibly can English speaking is a PLUS. Must have work authorization.

    Inscripción fácil
  • Outside Sales Representative
    Outside Sales Representative
    hace 2 meses
    $16–$22 por hora
    Jornada completa
    Fairfield

    SUMMARY - Recognize business/sales opportunities and prospects, then present solutions in a knowledgeable and professional manner. Increase sales volume and new customer base as well as, service existing customers, and generate repeat sales. Demonstrate a professional image of the brand at all times and ask for a referral to grow the business. ESSENTIAL DUTIES AND RESPONSIBILITIES • Stop and see every business on his/her route. DON’T CHERRY PICK. Including, offices, restaurants, industrial parks, retail businesses, ALL businesses and organizations., • Introduce the brand to businesses and explain the promotional materials and specials., • Build rapport with potential customers., • Explain versatility of the company., • Introduce services provided., • Bring back business card and information needed to quote potential jobs., • Maintain a consistent and organized follow up system., • Follow up on all leads., • Accurately fill in sign layout forms and work orders., • Assist in operating and managing the store when needed., • Remarket areas every three months., • Keep a running inventory of all stock and supplies for the marketing program., • Complete in store training utilizing the following: Front counter Sales, Sign Product Training video, Key lines and the Owner’s Manual., • Maintain an organized; clean and professional store appearance at all times. QUALIFICATIONS • Valid driver’s license, • Previous sales experience is preferred., • Must be computer knowledgeable and willing to learn to be proficient in various software programs., • Must also pass basic math and spelling tests., • Possess a good understanding of sales and marketing tactics., • Have excellent communication and customer service skills., • Outgoing personality and willingness to work with the public on a daily basis., • Outgoing, energetic and demonstrate common sense in the handling of problems., • Naturally, a strong desire to work is essential, along with the respect and rapport from the Franchisee towards the representative., • Ability to close sales – asking for orders and payments., • Professional appearance that will be representative of the brand., • Desire for strong earnings potential., • Easy-going, adaptable personality, positive and team oriented disposition, quality conscious, flexibility to occasionally work overtime, calm, professional and diplomatic, presents self well, neatly dressed, well-mannered and polite.

    ¡Incorporación inmediata!
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  • Operations Manager
    Operations Manager
    hace 2 meses
    $50000–$60000 anual
    Jornada completa
    Fairfield

    Responsibilities: 1. Assist in day to day operations of the Showroom., 2. Provide exceptional customer experience to all scheduled appointments and walk-ins., 3. Greeting and directing visitors, answering phone inquiries in a courteous, professional manner., 4. Answering customer questions, providing information, taking and processing orders and addressing complaints., 5. Maintain professional communication with customers and maintain a high level of customer satisfaction., 6. Make follow up phone calls with consumers & business partners., 7. Plan routes and meet delivery schedules., 8. Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times., 9. Occasionally travel off-site to deliver goods as required., 10. Ensure the confidentiality and security of files and filing systems., 11. Prepare accurate and timely, weekly and monthly reports, maintain an updated inventory and complete stock counts and submit the yearly corresponding reports at the end of year., 12. Maintain clear record of warehouse register, warehouse inspection reports, spot checks reports, discrepancy reports, disposal documentation, delivery reports, waybills, store releases, stock cards, etc., 13. Assist the Showroom Manager in placing sample orders for sales team., 14. Support Showroom Manager in planning, organizing and executing all Showroom events., 15. Merchandise displays and ensure brand standards are maintained within the Showroom., 16. Be responsible for account checking and follow up bill payments., 17. Perform other duties and responsibilities as assigned. Requirements: 1. University degree holder in any discipline., 2. Minimum 2 years of relevant experience in the stone\cabinet industry and sales experience is a plus., 3. Strong reporting, presentation, and analytical skills. Mature, detail-oriented, proactive, and capable of working under minimal supervision., 4. Strong interpersonal and communication skills, with proven ability to lead, supervise, and develop teams.

    Inscripción fácil
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