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Job Description Entry-Level (L1) IT Support Technician (Hybrid – Nassau/Long Island, NY) TechRunner IT is looking for an entry-level IT Support Technician who’s motivated to learn, good with people, and excited to grow with us. What you’ll do: * Support desktops, laptops, Microsoft 365, and networks for local businesses * Provide both remote and onsite support (every day is different) * Work directly with business owners, nonprofit organizations and generally great people (our clients) * Document and share your work so the whole team succeeds * Learn new skills and jump in wherever needed What you’ll need: * Must live on Long Island (central Nassau preferred) * Reliable personal vehicle for client visits (mileage reimbursed) * A private, dedicated space for remote workdays * 0–2 years of IT support experience (self-taught counts) * Strong communication skills and a genuine interest in helping people through technology * Desire to grow with a company, not just clock in and out What you’ll get: * A hybrid role (onsite + remote) with plenty of variety * Hands-on training and exposure to advanced IT systems * Competitive pay, benefits, and career growth opportunities * The chance to see the impact of your work on businesses that keep our community moving Company DescriptionTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting small and mid-sized businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, and community-focused organizations that depend on technology to serve their communities. We specialize in helping family-owned companies, nonprofits, and community organizations run more securely and efficiently. By focusing on cybersecurity and proactive solutions, we reduce support needs and deliver real business outcomes. At TechRunner IT, your work isn’t hidden in a call center - you’ll see the direct impact of your efforts on local businesses every day. IT is a Long Island–based Managed IT Services Provider (MSP) supporting small and mid-sized businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, and community-focused organizations that depend on technology to serve their communities.\r\n\r\nWe specialize in helping family-owned companies, nonprofits, and community organizations run more securely and efficiently. By focusing on cybersecurity and proactive solutions, we reduce support needs and deliver real business outcomes. At TechRunner IT, your work isn’t hidden in a call center - you’ll see the direct impact of your efforts on local businesses every day.\r\n\r\n\r\n \r\n