128 Best support analyst Jobs in New Brunswick, New Jersey (December 2025) - page 2

Assistant Vice President, Test Analyst

22 hours ago

Iselin

About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use. CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market. Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: • Functional title - Test Analyst, • Department - Global Testing Services, • Corporate level - Assistant Vice President, • Report to - Director, Global Testing Services (Settlement Portfolio), • Location - New Jersey - Metropark, • Expected full-time salary range between $130,000 - $150,000 + variable compensation + 401(k) match + benefits., • Note: Disclosure as required by NY Pay Transparency Law of the expected salary compensation range for this role. What you will be doing: Taking responsibility for the project testing activities. This includes: • Reviewing requirements, solution, design and other project specific technical documentation, • Reviewing Test documentation, • Providing resource and test effort estimation, • Contributing to the Project Test Plan (with re-planning where necessary), • Analysing requirements and technical solutions in order to write Test Strategies for planned levels / phases of testing, • Producing Test Strategy and other project specific Test documentation, • Monitoring team's progress on allocated tasks, • Producing (or assist in producing) Requirements Traceability Matrix, Test Scenarios and Test Scripts, • Performing (or assisting in) Test Execution, • Performing the Defect Manager role for assigned projects, • Identifying and escalating Risks / Issues / Dependencies, • Providing regular progress reports to Project and GTS Management, • Liaising with project stakeholders (internal to CLS and third party) to address for example knowledge gaps, queries and any other such dependencies, • Attending / arranging meetings, workshops, • Providing training and assistance to testers to ensure they are following testing and defect reporting processes., • Assigning and conducting day-to-day monitoring of the project test team’s assigned projects, tasks, and activities, • Performing test execution as required; testing the application to ensure it is working as specified, including use of test cases or on an ad-hoc basis, reporting defects and other issues found during testing in the defect tracking system, • Ensuring testing commitments are met within the project test team and monitoring for potential impacts to target dates or other Projects. Communicating potential impacts to target dates to the Project test lead, • Managing the JIRA (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues)., • Reviewing and estimating requirement change requests, • Reviewing and validating test results and defect reports by the Test Executers, • Contributing in daily and weekly testing status meetings with the project test team, and the overall Project team, • Main project will be related to the CLS Settlement service Supporting testing/training activities. This includes: • Taking responsibility for the support for other departments’ use of the testing environments, where required. For example – assisting business staff in performing UAT, • Sharing technical knowledge within the team Following, implementing and maintaining processes and procedures for QA and Testing activities. This includes: • Test analysis and Preparation processes, • Defect Management, • Reporting process, • Test Execution processes, • Identifying and advising on improvements to processes What we’re looking for: Professional Experience • Software Testing experience in the 'Financial Services' business domain (preferably in FX, Payment – RTGS, SWIFT), • Extensive Software Testing experience, including roles within at least 5 medium to large projects, • Experience as a customer managing the delivery of at least one medium to large new system/ project (or a major enhancement of an existing operational system) from a Third-Party IT Vendor, • Experience of managing or working with teams within an offshore service model, • Experience in producing various Test artefacts including Test Strategy / Plans, Test Scenarios, Test Scripts, • Experience in Defect Management, • Experience in XMLs and database interrogation using SQL, Linux/Unix, • Familiarity with the CLS concept, • Familiarity with the ISO 20022 Universal financial industry message scheme. Personal Traits/Competencies • Self-starter, • Quick learner, • Analytical, • Proactive, • Motivated, • Flexible, • Eye for detail, • Leadership capability, • Team player, • Clear communicator. Skills Desired: • Good to have financial/banking domain experience., • Experience in working onsite – offshore model, • JIRA Defect Management Tool, • Zephyr Test Management Tool, • Working knowledge of SQL and Linux/Unix Personal characteristics contributing to an individual’s ability to excel in the position • Good level of test experience in team leading test activities for medium to large projects, • Very good understanding of Test Processes and relevant Project Processes, • Capable of producing quality test artefacts, • Extensive experience working in the Financial Services business domain, • Good team player with excellent team / people management skills, • Successfully working in a high-pressure environment to tight timescales and deadlines Professional qualifications / certifications • Bachelor degree in a technical field, • Software Test Certification (CSTE, ISTQB) Our commitment to employees: We are a small company with a big mandate, so every person is essential to our success. We are also committed to employing and retaining the most talented and dedicated people. What makes us interesting goes beyond our competitive salaries and great benefits. Our work environment is designed around quality outcomes, not output. The FX market would cease to function without our services, and we take pride in being responsible for keeping it running smoothly. We are different from other financial institutions in that we have a flatter and more transparent structure with accessible leadership. You will be seen, heard and empowered to develop your career. We are a purpose-driven organization, with an inclusive culture that focuses on doing what is right. The well-being of our people is as important to us as the resilience of our systems. In addition to encouraging our people to ‘locate for their day,’ we run a range of initiatives that support employees’ sense of belonging and physical, emotional and mental well-being. Our extensive benefits for employees typically include: • Vacation/annual leave: 25 days in UK/Asia + 3 life days, 23 in US + 3 life days, • Private medical and dental cover and life insurance, • Generous pension contributions in the UK and Asia; matching 401(k) in the US, • Paid volunteer days, • ‘Locate for your day’ hybrid working – 2 days a week in office., • Access to Discover – our learning platform with 1000+ courses from LinkedIn Learning., • Paid parental leave / Coaching and support services, • Career development / LinkedIn Learning, • ‘Heads down days’ with no meetings on the last Friday of every month, • Wellbeing / Mental health support, • Diversity Council / Affinity groups (Women’s Forum, Black Employee Network, Pride Network, Parents & Caregivers Network, Sustainability Network), • Social events Awards: • The Sunday Times Best Places to Work 2023 & 2024 / Big Company / The Sunday Times Awards, • Third place in Britain’s Healthiest Workplace 2022 / Medium Company / Vitality Awards

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