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FOR IMMEDIATE HIRE: Small boiler service company is looking to employ a part-time biller. Our company specializes in high-efficiency gas heating systems and boiler control work since 1981. The position is flexible with a weekly range of hours between 15 and 25 per week depending on the season/work load with an opportunity to expand the job description into a full-time position. - Must have QuickBooks, Excel/Word or Google Sheets/Docs working knowledge - Must have 2+ years of Billing/Accounts receivable experience - Must be computer proficient and quick to learn new software - Must have strong written and verbal communication skills The ideal candidate will: 1. Have boiler, HVAC and/or electrical industry experience (2 year+ combined) 2. Be familiar with Pazerware 3. Be willing to work additional hours as needed within a flexible weekly schedule JOB DESCRIPTION: Accounts Receivable Responsibilities: · Coordinate and execute invoicing, collections, and AR reporting. · Ensure accuracy and timeliness of tech reports, following up with missing information, getting clarification on material use, resolutions reached, return visits needed, quotes required. · Read and translate tech reports into coherent, user-friendly terminology for invoices. · Ensure accurate and timely processing of invoices and customer payments. · Manage proposal acceptances, invoice deposits, communicate with staff to have material ordered. · Reconcile accounts and resolve discrepancies promptly. · Maintain accurate records of all accounts receivable transactions. · Communicate effectively with customers to ensure timely payment and address and resolve any billing questions, invoice inaccuracies or adjustments. · Maintaining collections goals as set by the management team. · Send unrecoverable accounts to collections as directed. · Collaborate to improve processes and implement best practices/ periodically review position related policies and procedures and recommend improvements where needed. · Other accounting duties, as needed. Front Desk Support Duties: · Daily: Assist in answering incoming phone calls in a friendly, professional manner. Take messages or handle the call directly as needed. · Daily: Cover front desk during lunch break. · Daily: Assist, as needed, to order parts, find orders, contact vendors, get quotes, schedule jobs. · Cover the primary desk duties for vacations; answer phones, handle scheduling, order material, get material quotes, add new customers, file paperwork, confirm appointments, address customer insurance inquiries and requirements. Qualifications: - Previous experience in HVAC billing or related administrative roles is preferred. - Proficient in verbal and written communication. - Strong attention to detail and accuracy in numerical calculations and data entry. - Familiarity with HVAC/Plumbing/Electrical terminology. - Proficient in using billing software and computer systems. - Excellent organizational and multitasking skills to handle multiple transactions simultaneously. - Effective communication and interpersonal skills to work collaboratively with team members and customers. - Ability to independently perform work accurately and thoroughly. - High level of integrity and professionalism when handling confidential customer information. - Knowledge of Payzerware is a plus. - Customer Oriented - Ability to take care of the customers' needs while following company procedures.

The Manager is responsible for the operational excellence of their assigned department with the restaurant. This position is critical to Buffalo Wild Wings, the Manager impacts the long term viability of the restaurant by delighting guests and team members and ensuring revenue and profit growth. RESPONSIBILITIES: GUEST Ensures guests are delighted thus inspiring loyalty and repeat business. Models hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant. Ensures guests are delighted thus inspiring loyalty and repeat business. Effectively handles guest complaints resulting in delighted guests as evidenced by customer satisfaction scores. Builds positive, professional relationships with members of the community. TEAM Executes of all company specified training and development and incentive programs. Leads shift meetings, builds camaraderie and solicits feedback. Handles shift-by-shift coaching and performance counseling of team members Creates implements and executes the department staff plan and ensures proper staffing levels are maintained to build sales and delight guests in their department. Oversees the human resource management function ensuring 100 % compliance with all employment laws, company policies, guidelines and procedures. Provides performance feedback and recognition to department team members Maintains an open door policy with team members as evidenced by surveys and turnover. OPERATIONS Adheres to standardized recipes 100% of time. Ensures the correct food ordered gets to the correct table 100% of time. Utilizes all compliance systems, manager tools and procedures with 100% integrity. Conducts administrative manager functions and completes end of day transactions by 3am. Maintains high cleanliness standards and holds team members accountable for adherence to daily, weekly and monthly cleaning schedules reflected in QSC score. Ensures adherence to ServSafe Alcohol, Food and HACCP standards as evidenced by health department audits. Assists in the roll out of new company programs, policies and procedures as requested. Ensures PCI compliance for all credit card transaction documents. Unloads trucks, pallets, and cases of food and beverage and puts in assigned locations. SALES AND PROFIT Manages shifts to achieve sales and profit goals (including hourly labor and cost of sales). Ensures team meets or exceeds cost of sales actual vs. legitimate target