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We are seeking a detail-oriented, analytical, and highly organized Accountant to manage the financial operations of our growing tour company. This role is responsible for overseeing day-to-day accounting functions, reconciling ticket sales across platforms, tracking commissions for sales agents, and ensuring accurate financial reporting. Key Responsibilities: Manage Daily Ticket Sales Reconcile ticket sales across POS systems (e.g. Square, FareHarbor, direct cash sales) Track and report daily earnings from each sales channel Monitor and investigate discrepancies in ticket sales and refunds Accounting & Financial Reporting Prepare weekly, monthly, and quarterly financial reports Manage accounts payable and receivable Maintain general ledger and perform bank reconciliations Ensure accurate categorization of tour-related expenses (transportation, staffing, marketing) Commission Tracking Calculate and manage commissions for sales agents Generate payout reports and statements for independent sellers or street teams Compliance & Audit Maintain compliance with local tax laws (sales tax, tourist fees) Prepare documentation for audits and financial reviews Ensure proper documentation for chargebacks and disputes Prior experience with payroll processing is required Budgeting & Forecasting Support leadership in creating tour revenue projections Assist in budgeting for seasonal staffing and operational needs Requirements: Bachelor's degree in Accounting, Finance, or related field 2–4 years of accounting experience (tourism or retail a plus) Strong proficiency with Excel and accounting software (e.g. QuickBooks, Xero) Familiarity with POS systems and payment platforms (Square, Stripe, PayPal) High attention to detail and ability to work independently Excellent communication and time management skills Bonus: experience with chargeback disputes or managing multiple income streams Preferred Qualifications: Experience working in the tourism, attractions, or events industry Comfortable reconciling cash and digital payments Ability to analyze sales trends and provide operational insight Schedule: Days: Monday, Wednesday, Friday, and Saturday Hours: 8:00 AM – 3:00 PM Compensation: Initial Rate: $25/hour for the first 3 months (introductory period) Ongoing Rate: $30/hour starting after 3 months, contingent on mutual satisfaction and performance, with a contract for one year

Boyd Consulting is seeking a part-time bookkeeper with experience in QuickBooks & ADP to provide the services outlined below. ** Responsibilities:** - Familiarity with setting up and maintaining new QuickBooks system. - Apply payments received from clients. - Generate monthly statements for clients. - Call and email clients for collections. - Perform bank and credit card reconciliations. - Prepare monthly financial reports. - Process payroll and other HR responsibilities using ADP System. - Manage accounts receivable and accounts payable. - Maintain financial records. - Post supplier invoices and process payments. - Write checks and pay bills through QuickBooks. - Manage and review invoices. ** Requirements:** - Bachelor's or associate degree in accounting, finance, or business administration preferred. - Comprehensive knowledge of QuickBooks and ADP is required. - Experience with collections. - Bookkeeping experience is required. - Deep understanding of bank reconciliations. - Previous experience as a bookkeeper is preferred. - Comprehensive knowledge of accounts payable (AP) and accounts receivable (AR). - Strong familiarity with Microsoft 365 applications. - Excellent verbal, written, and social communication skills.

Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

~~~THIS JOB IS A SALARY POSITON +COMMISSION~~~ If you are in love with the restaurant/bar industry but are tired of the stress, working long hours on nights/weekends/holidays, missing time with friends and family and tired of being on your feet - this really is the perfect opportunity. We are a leading finance and technology provider of Point of Sales systems (POS) & Payments. We provide a revolutionary and disruptive POS technology - which has resulted in successfully serving tens of thousands of businesses across the nation. As part of our new initiative we are revamping our New York sales force and looking for candidates with prior restaurant experience. We are looking for candidates with at least 1+ years in restaurant/bars. Restaurant Management/ Restaurant Consultant experience is a plus. Working Knowledge Needed: Front & Back of the House Backoffice Reporting - Financial Overview, Labor, Food/Bev, Server, P-Mix Reports and Mgmt. General Knowledge of Technology Professional Telephone Etiquette Mindset: Must be looking for a Career, not a job. Must be highly motivated, success driven and dedicated. Team Player with a Growth Mindset Ability to relate Restaurant Knowledge & Experiences to POS Client Requirement: 1 year outside sales experience 1 year experience working in a restaurant Compensation: Large Upfront Commissions Bonus Structure Salary: $4,000/mo Commission : - The maximum profitability bonus is $3,000 in commission per merchant location. - 10 month payout and includes a $1,500 up-front payment. - This depends on the accounts profitability. Benefits: - Profit Sharing - Travel reimbursement Schedule: Monday-Friday Supplemental pay types: - Bonus opportunities - Commission pay - Signing bonus

We are seeking a detail-oriented and experienced Bookkeeper / QuickBooks Specialist to manage daily financial transactions and maintain accurate financial records using QuickBooks. The ideal candidate will have a strong background in accounting principles, excellent organizational skills, and proficiency in QuickBooks (Desktop and/or Online). Key Responsibilities: Manage accounts payable and receivable, including invoice processing and customer/vendor payments. Reconcile bank and credit card statements on a regular basis. Maintain and update the general ledger. Prepare monthly, quarterly, and annual financial reports. Process payroll and related tax filings, if applicable. Assist with budgeting and forecasting. Ensure compliance with relevant financial regulations and internal policies. Collaborate with accountants for tax preparation and audits. Maintain organized digital and paper filing systems. Provide financial data to management to support decision-making. Qualifications: Proven experience as a bookkeeper, preferably in a small to mid-sized business setting. Proficiency in QuickBooks (Online and/or Desktop). Solid understanding of basic accounting principles (GAAP). Strong knowledge of Microsoft Excel or Google Sheets. High attention to detail and accuracy. Ability to work independently and manage time effectively. Excellent written and verbal communication skills.

Job description Outside Sales Representative – Commission-Only | High-Earning Potential & Growth Path | NYC Field-Based Company: Tec-Tel – National Leader in AI-Powered Security Solutions Job Type: Commission Only | 1099 Independent Contractor Location: New York City – Field-Based (Territory Flexibility) About the Opportunity: Tec-Tel is seeking driven, self-starting outside sales professionals to help expand our client base across NYC. This is a commission-only, field-based role designed for individuals with prior experience in real estate, B2B sales, or boots-on-the-ground prospecting who want to be rewarded for performance and grow with a fast-scaling security technology company. We provide cutting-edge AI surveillance systems, 24/7 monitoring services, and security solutions to a range of industries: construction, retail, hospitality, restaurants, and more. You’ll identify opportunities in the field, engage decision-makers, and book qualified appointments with our in-house team of closers. What You’ll Do: Walk or drive through NYC neighborhoods, commercial corridors, and job sites to identify leads Speak with small business owners, general contractors, property managers, and facilities leads Qualify interest and schedule appointments with key decision-makers Collaborate with senior sales leaders to ensure smooth handoffs and follow-up Who You Are: Experienced in real estate, door-to-door, or outside B2B sales Confident, well-spoken, and proactive in the field Self-motivated with a competitive edge and professional demeanor Familiar with navigating NYC’s boroughs and local business dynamics Bonus: Comfortable talking about physical security or technology solutions Compensation Structure: This is a commission-only role with high earning potential. You’ll be paid for: Each qualified meeting booked Each deal that successfully closes from your lead pipeline Commissions are paid out quickly and there is no cap on what you can earn. Career Path: This role is designed to be a launchpad into a full-time salaried Account Manager or Account Executive position. Top-performing reps who demonstrate consistency, professionalism, and results will be invited to join our team in a full-time capacity — with a salary, benefits, and a long-term territory. Why Join Tec-Tel? NYC-based, growth-stage company with national reach Modern product suite: AI, monitoring, VMS, and more Collaborative leadership team with a closing process that supports you Flexible schedule and territory Unlimited commission and clear advancement path Apply Now If you’re looking for a high-impact sales opportunity with real growth potential — and you’re ready to hit the streets and drive results — we want to hear from you. Job Type: Contract Pay: $50,000.00 - $100,000.00 per year Benefits: Flexible schedule Compensation Package: Commission pay Schedule: Monday to Friday Work Location: In person

OUR MISSION We believe that different perspectives ignite innovation and drive us forward. Our mission is to create a vibrant workplace where everyone feels seen, heard, and empowered to reach their full potential. We're passionate about equal opportunities, championing community engagement, and fostering an environment where open dialogue and mutual respect thrive. Just like how different strains bring their own unique highs, our diverse team infuses fresh ideas and perspectives into everything we do! What You'll Do! We are looking for a responsible, flexible, and customer-focused Cannabis Delivery Driver / Budtender Support to join our team. This hybrid position includes delivering cannabis products to customers and supporting in-store operations as a budtender when deliveries are not scheduled. Candidates must have open availability, including nights, weekends, and holidays, with the ability to work late-night weekend shifts (as late as 11:30 p.m. or later). Flexibility and reliability are key, as this role requires transitioning between on-the-road delivery and retail floor responsibilities. All company vehicles are monitored using Motive, a transportation technology platform that provides GPS tracking, Hours of Service monitoring, and dashcam video recording to ensure driver safety, compliance, and accountability. This is a great opportunity to work in a growing, regulated industry with a company committed to safety, compliance, and excellent customer service. Job Responsibilities: Delivery Driver Duties: Safely and efficiently deliver cannabis products to customers in accordance with scheduled routes. Use Motive technology, including GPS tracking, dashcams, and Hours of Service monitoring, to ensure compliance and operational transparency. Verify customer identification and ensure all deliveries comply with state and local cannabis laws. Maintain a courteous and professional demeanor at all times. Provide excellent customer service and address any customer concerns during delivery. Follow all safety protocols and company procedures for handling cannabis products. Maintain accurate delivery logs and obtain customer signatures as required. Inspect and maintain the condition of the delivery vehicle and report issues promptly. Communicate delivery updates, delays, or incidents to dispatch and management. Budtender Support Duties (In-Store): Greet and assist customers in selecting cannabis products based on their needs and preferences. Verify customer IDs and ensure all transactions comply with regulatory standards. Stay informed about product offerings, usage methods, effects, and regulations. Maintain cleanliness and organization of the retail space. Handle point-of-sale transactions accurately and efficiently. Assist with restocking, labeling, and other dispensary tasks during downtime between deliveries Education and Qualifications: High school diploma or GED required. Must be at least 21 years old (as required by state cannabis regulations). Valid driver's license with a clean DMV driving record; must provide a recent Motor Vehicle Report (MVR). Must pass a comprehensive background check, including: Criminal history screening in accordance with state cannabis licensing rules. DMV record review. Employment verification and any other regulatory requirements for cannabis delivery personnel. Previous delivery, courier, retail, or cannabis industry experience preferred. Familiarity with cannabis products, regulations, and compliance procedures is a plus. Comfortable using mobile apps, GPS, and tracking systems such as Motive. Excellent communication, time management, and customer service skills. Must demonstrate high integrity, reliability, and professionalism. Physical Requirements: Ability to sit and drive for extended periods. Must be able to lift up to 30 pounds. Ability to walk short distances and use stairs for deliveries. Manual dexterity for handling products and operating devices. Comfortable working in various weather conditions and fast-paced environments. Capable of standing during retail shifts when covering the dispensary floor This job description outlines the general nature and level of work performed by individuals in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove job duties as deemed necessary. Equal Opportunity Employer: Natures NJ MGMT LLC is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment, and we embrace diversity in all its forms. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other status protected by applicable law. We are committed to ensuring that all individuals have an equal opportunity to thrive in the workplace.

~~~THIS JOB IS COMMISSION + RESIDUAL (PASSIVE INCOME) IT IS NOT SALARIED~~~ If you are in love with the restaurant/bar industry but are tired of the stress, working long hours on nights/weekends/holidays, missing time with friends and family and tired of being on your feet - this really is the perfect opportunity. We are a leading finance and technology provider of Point of Sales systems (POS) & Payments. We provide a revolutionary and disruptive POS technology - which has resulted in successfully serving tens of thousands of businesses across the nation. As part of our new initiative we are revamping our New York sales force and looking for candidates with prior restaurant experience. We are looking for candidates with at least 1+ years in restaurant/bars. Restaurant Management/ Restaurant Consultant experience is a plus. Working Knowledge Needed: Front & Back of the House Backoffice Reporting - Financial Overview, Labor, Food/Bev, Server, P-Mix Reports and Mgmt. General Knowledge of Technology Professional Telephone Etiquette Mindset: Must be looking for a Career, not a job. Must be highly motivated, success driven and dedicated. Team Player with a Growth Mindset Ability to relate Restaurant Knowledge & Experiences to POS Client Compensation: You are compensated 3 ways - This is unprecedented in the Industry. Large Upfront Commissions Bonus Structure Profit Sharing (Residual 35% split) This compensation will be in the $1,000s and can be in the $10,000s per month. ***Residual income has no cap. Sky is the limit. Commission : The maximum profitability bonus is $3,000 in commission per merchant location. 10 month payout and includes a $1,500 up-front payment. This depends on the accounts profitability.

Position: Roof Lead (Solar Installer) Location: Brooklyn, NY Reports to: Roof Installation Manager Hours: Full-time, 40 hours per week ;7am - 6pm (some evenings/weekends) NonExempt About the Position Brooklyn SolarWorks is seeking a motivated and self-starting individual to join our growing installer team.The Roof Lead will be responsible for leading teams in the day to day responsibilities for a successful installation. They will ensure the process runs smoothly, and that each team member is aware of their responsibilities and action to take. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: Adhere to and exhibit ideal safety practices, maintaining OSHA compliance. Manage and support the roof team throughout the installation process. Be accountable for all roof related project requirements including safety, structural integrity, water proofing, cleanliness, etc. Review plans/photos/notes of jobs before each job. Be familiar with all roof materials and processes. Make sure all projects are installed according to plan and each team member is actively involved. Assess the job site and roof installation and relieve the team for the day, once the job is shut down cleanly. Take and upload all photos in QB. Process and complete regular and thorough job reports at the end of each day. Carry out additional duties as required by the Manager /VP. Communicate with Customers. Communicate with Project Managers. Have a basic understanding of Quickbase. Help train junior installers. Demonstrate impeccable punctuality. Understand solar process - sale, permitting, install, post install process, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Required Skill Set: Valid NYS Driver’s license is required. A clean driving record is required. 40 hr SST is required. At least 2 years of field experience. Strong knowledge of roof materials, BSW’s systems and processes. Ability to lead a team of 3-5 installers. Strong customer service skills. Strong communication skills. Familiarity with NYC’s relevant restrictions (FDNY, Landmarks, DOB, etc). Comfort with power tools. Ability to lift 50 lbs, stand, walk and climb stairs/ladders. Comfort with heights / ladders. Strong time management and project management skills. Preferred Skill Set: A passion for Brooklyn SolarWork’s mission. Solar equipment and installation experience is preferred. Roofing experience is strongly preferred. Compensation & Mobility Potential: Lead Level compensation: 28-35/hr *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Benefits (Free options are available) Health (HSA), Vision, Dental and Life Insurance 401k (Traditional & Roth) retirement plan + 4% tiered company matching. Transportation perks/benefits Paid Time Off 11 Company Holidays Personal Days Quarterly Profit-Sharing for eligible employees Free Employee Assistance Program Commuter Travel Benefits Occasional Company provided snacks and lunches Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted(max 2)- Hire is made. Remote Status Travel % Not Applicable 90% Work from home is available (if applicable) post probationary period (3 months). _______________________________________________________________________ About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards 2023-24, Solar Power World’s Top Contractors 2024, Forbes Home’s Best Solar Companies in New York 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey 97% reported having a positive working relationship with coworkers 92% reported they would recommend this company as a good place to work 92% reported being treated respectfully and fairly

Location: Remote (US-Based Preferred) Company: IgnitionSystems.io Duration: Summer 2025 (Flexible start/end dates) Compensation: Unpaid with performance-based bonuses + potential for full-time role 🚀 About IgnitionSystems.io IgnitionSystems.io builds AI-powered lead conversion systems for professional service firms. Our platform—IgnitionAI—automates the way companies qualify, sort, and follow up with inbound leads via SMS, web chat, and CRM. We help businesses drastically reduce overhead and convert more inquiries into paying clients without needing a large sales team. Some of our clients include: LawSB – A leading New York law firm handling over 5,000 inbound inquiries per month. They doubled paid consultations after implementing our AI system while cutting their call center team and saving big on overheads. We’re on a mission to bring this scalable system to more high-inquiry firms in industries like law, accounting, health & wellness, and financial services. 💼 What You’ll Be Doing As a Growth Consultant Intern, your role is to start more conversations with decision-makers at firms that look like our best clients. You’ll learn modern sales techniques, prospecting tools, and how to position a bleeding-edge AI product to real business owners. Your responsibilities: Identify and research target companies (law firms, accounting firms, B2C services) Personalize cold outreach messages using AI tools we’ll train you on Run outbound campaigns via LinkedIn, email, and phone Book intro calls for our founder or senior consultants Track and report on outreach performance Learn from our internal sales playbooks and client case studies 🧠 What You’ll Learn How to position and sell B2B AI solutions Real-world lead generation and outbound prospecting Sales psychology and conversational frameworks Tools like LinkedIn Sales Navigator, Smartlead, Apollo How 6- and 7-figure professional service firms buy technology 🙋‍♀️ Who You Are A self-starter who wants real startup experience Interested in sales, tech, AI, or business development A strong communicator (written + verbal) Comfortable working independently and hitting outreach goals Looking to build a portfolio of results that actually matter Sales or business coursework is a bonus, but not required. Hustle > Resume. 🏁 Why This Internship Matters You won’t be fetching coffee. You’ll be helping us get our AI system into the hands of companies that need it. If you perform well, you may be offered a full-time role or paid contract work. This is a hands-on opportunity to learn B2B sales, outbound marketing, and SaaS growth tactics from a founder who has scaled multiple companies. ✅ To Apply: Subject: Summer Growth Intern – [Your Name] A few sentences on why you want this role

About Us: At Ms. Lam Montessori, we are committed to creating a warm, cultural, and bilingual Montessori environment where children can thrive. We are searching for Full-Time (8-4:30) or Part-Time Assistant Teachers (2:15-6:15) who is fluent in Mandarin to join our dynamic team. Job Duties: - Classroom Preparation: Daily setup and cleaning to create an inviting learning space. - Support: Assist the Lead Teacher during classroom hours, lunchtime, and nap times. - Engagement: Lead storytime, singing, arts and crafts, holiday and other language activities. - Materials Management: Prepare and restock teaching materials to ensure smooth daily operations. - Leadership: Take ownership of the classroom and step up when needed. - Collaboration: Foster a positive school environment through open communication with the Director, Lead Teacher, and other staff. Requirements: - Bilingual Proficiency: Strong verbal communication skills in both Mandarin and English. - Mandarin Knowledge: Experience with the bopomofo/Taiwanese alphabet system is a plus, but not essential. - Multitasking Abilities: Efficiently manage multiple tasks. - Child-Centric Passion: Genuine enthusiasm for working with children and a commitment to their educational journey. - Growth Mindset: Eager to grow and develop as a professional educator. Salary and Benefits: - Competitive Salary: $40,000-$45,000 with holidays, approximately $26/hour. - Enhanced Earnings: Hourly rate increases to $32/hour with our comprehensive benefits package. - Meals: Breakfast, lunch, and snacks provided for all children and staff. - Professional Development: Sponsorship for top-tier Montessori training and development, enabling you to become a distinguished professional in the field with the potential to earn a six-figure salary plus benefits. How to Apply: We are always on the lookout for bright talent and rising stars. If you feel you don’t meet all the qualifications but are dedicated to growth, development, and have a Montessorian heart, we invite you to apply. Join us in making a profound impact on the lives of children and becoming a cherished member of our Montessori family! Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) Employee discount Health insurance Health savings account Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Schedule: Monday to Friday Education: Associate (Preferred) Language: Mandarin (Required) Work Location: Multiple locations

Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required