AI Automation Engineer
hace 5 días
Lakewood
Job DescriptionSalary: $90,000-$120,000 DOE AI Automation Engineer Automation AI Workflows ROI on Every Build About Digacore At Digacore, we help businesses operate smarter through technology, automation, and exceptional support. Were a fast-paced MSP that blends IT, development, automation, and client experience into one collaborative environment. Were looking for an AI Automation Engineer who is curious, AI-native, and energized by the idea of building real workflows that save time and money. In this role, youll sit shoulder-to-shoulder with end users internal teams and clients to identify pain points, design AI-augmented workflows, and ship them using tools like Claude, n8n, and Power Automate. You dont need to be a senior developer you do need to know how to talk to Claude, build with its guidance, and learn our MSP and client context quickly. You wont just automate tasks; youll tag a measurable ROI against every workflow you ship. What Youll Do • Sit with end users and stakeholders to uncover repetitive, manual, or high-friction workflows that are candidates for AI and automation, • Design and build AI-augmented workflows using Claude (Code, Skills, Agent SDK), n8n with AI nodes/agents, and Power Automate with Copilot leaning on Claude as your pair-programmer, • Create Claude Skills, Agents, and Cowork plugins tailored to specific departments and use cases, • Tag a measurable metric against every workflow you build estimated hours saved, manual steps reduced, runs executed, user adoption and do the basic math to show impact, • Translate business problems into clear, scoped solutions and well-written Jira tickets, • Prototype quickly, gather user feedback, and iterate ship working flows, not slide decks, • Build and maintain lightweight integrations between Claude, Microsoft 365, SharePoint, APIs, and internal tools, • Partner with senior developers and automation engineers to harden your prototypes into production-ready workflows, • Write and troubleshoot supporting scripts, API calls, and small automations that glue systems together, • Document each workflow clearly so other team members and clients can use, support, and extend it, • Communicate professionally with executives, leadership, and end users during discovery, demos, and rollout What You Bring Required Skills & Experience • 13 years of hands-on experience in automation, scripting, or development enough to build with confidence, not enough to be senior, • Working knowledge of Claude youve used Claude.ai or Claude Code, and youre comfortable directing it to build, debug, and iterate alongside you, • Hands-on experience building workflows in at least one of: n8n (ideally with AI nodes/agents) or Power Automate (ideally with Copilot), • Comfort with basic scripting and API integrations (REST, JSON, webhooks), • An ROI mindset you instinctively ask how much time does this save? and can tag a metric to the work, • Strong discovery and listening skills you can sit with a non-technical end user and pull the real problem out of them, • Excellent written and verbal communication; comfortable presenting your work to leadership and clients, • Strong troubleshooting and research instincts, and the ability to pick up new tools and models quickly, • Willingness to ramp on our MSP and client context you dont need to know it on day one, but you need to want to learn it Preferred Skills & Experience • MSP experience, • Experience with additional LLM platforms and APIs (OpenAI, Azure OpenAI, etc.) and prompt engineering best practices, • Familiarity with Microsoft 365, SharePoint, and the Power Platform, • Experience working with databases such as Supabase, Postgres, or SQL Server, • Basic familiarity with Node.js, React, or other modern frameworks enough to read code and extend small apps with Claudes help, • Experience supporting operational workflows or internal business systems The Right Mindset We care just as much about mindset as technical ability. The ideal person for this role: • Is genuinely excited about AI and treats new models, tools, and patterns as opportunities, not threats, • Loves talking to end users and watching them work thats where the best automations are born, • Thinks in terms of outcomes and ROI, not just tickets closed, • Can stay calm and professional when clients are stressed or systems are misbehaving, • Has a white glove approach to customer service, • Balances speed with care ships quickly, but documents and tests what they build, • Wants to grow into a senior AI automation / agent engineering role over time, • Is excited to work across many different technologies instead of specializing in only one area How Youll Be Measured • Number of AI/automation workflows shipped per quarter, • Documented hours and dollars saved across the workflows you build, • End-user adoption and satisfaction with the workflows you deliver, • Quality and reliability of the flows you put into production, • Growth in your technical depth across Claude, n8n, and the broader AI toolchain Perks & Benefits • Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%), • Generous PTO + Mental Health Days, • 401(k) with company match, • HSA & FSA options, • Paid training & certification assistance including AI/LLM certifications, • $500 sign-on bonus, • Quarterly team events and career coaching Equal opportunity employer veterans encouraged to apply. We are an Equal Opportunity Employer!