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Req ID: 332458 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Smart Hands Supervisor to join our team in Yonkers, New York (US-NY), United States (US). The Smart Hands Supervisor is responsible for the supervision, training, and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365 hospital environment. This role ensures efficient dispatch and execution of field service requests via ServiceNow, monitors service quality and SLA adherence and drives continuous improvement initiatives. The supervisor manages on-site resources and workload distribution, sets performance objectives, conducts evaluations, and maintains compliance with hospital protocols. Additionally, this position provides cross-coverage for the Smart Hands Dispatcher and the Infrastructure & IDF Supervisor as needed, making flexibility, operational awareness, and leadership critical to success. **This role requires working onsite daily at our client's facility and requires employee to be fully COVID and flu vaccinated on or before start date, to the extent required by applicable law. Only candidates local to Yonkers, NY will be considered for this role. Key Responsibilities • Team Supervision & Leadership, • Provide day-to-day supervision for 15 field technicians delivering Smart Hands support across multiple sites., • Oversee training, onboarding, skills development, and coaching aligned to team goals and technical requirements., • Set clear performance objectives, conduct staff evaluations, and manage performance improvement plans as needed., • Develop and manage working and on-call rosters, ensuring adequate coverage at all times including holidays and after-hours., • Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow., • Coordinate with NOC, network engineering, and project teams to align field activities with technical directives., • Track work orders in real time, adjust assignments based on urgency or technician availability, and ensure timely completion., • Backfill Dispatcher role when needed, managing ticket queues and communications with stakeholders, • ServiceNow & SLA Oversight, • Monitor ticket accuracy, SLA compliance, and closure metrics within ServiceNow., • Conduct periodic audits and reporting to identify trends, gaps, and workflow improvements., • Escalate critical issues and coordinate with leadership or external vendors for urgent resolution, • Cross-Coverage & Support, • Serve as backup to the Infrastructure & IDF Supervisor, supporting 800+ IT closets and modular infrastructure tasks as needed, • Reporting & Communication, • Generate and distribute daily/weekly/monthly activity and performance reports., • Provide operational insights to leadership, including staffing needs, training gaps, and incident trends., • Act as a liaison between Smart Hands, Facilities, NOC, Engineering, and other stakeholder teams. Basic Requirements • 2+ years of experience managing or supervising technical field service teams (hospital environment preferred)., • Demonstrated ability to coach, mentor, and evaluate technical staff performance., • Familiarity with managing shift schedules, on-call rotations, and emergency response planning., • Experience with ticketing/reporting systems; ServiceNow experience strongly preferred., • Strong organizational, conflict resolution, and multitasking skills., • Ability to lift 50 lbs., work on ladders, and operate in physically demanding environments., • Reliable transportation and a clean, insurable driving record., • COVID-19 and flu vaccination (required for access to clinical facilities), • CompTIA A+, Network+, or Cisco CCNA., • Experience using cable testers, fiber/copper diagnostic tools, or environmental monitors., • Strong proficiency in Microsoft Excel, Word, PowerPoint., • Skilled in creating reports, dashboards, or operational performance summaries., • Ability to communicate clearly across technical and non-technical teams., • Visio or AutoCAD knowledge a plus for layout documentation. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $89,000 - $110,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #INDICS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro Physical & Aquatic Therapy has immediate openings for Physical Therapist Aides! Join a growing, innovative organization that offers state-of-the-art facilities, well-trained support staff, and a collaborative team environment. If you're passionate about making a difference, eager to grow your career, and committed to delivering compassionate, high-quality care, we want you on our team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 2pm-8pm Essential Responsibilities • Serve as a scribe for recording and editing therapeutic exercises under the supervision of a Doctor of Physical Therapy and/or Occupational Therapy, • Helps treat patients by preparing heat and ice packs; paraffin dips; assisting patients to the pool; guiding patients to exercise equipment, monitoring motion; tracking patient physical exertion levels; guiding patients through prescribed exercises and strengthening techniques., • Ensures operation of treatment equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs., • Educates patients by demonstrating proper use of equipment and exercise routines., • Prepares patients for therapy treatment by welcoming, comforting, providing, and/or assisting patients into therapy sessions., • Provides information to patients by answering questions and requests; allaying fears., • Maintains patient confidence and protects operations by keeping information confidential., • Maintains a safe and clean working environment by complying with procedures, rules, and regulations., • Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; positioning patients on equipment., • Prepares the treatment room for patients by following prescribed procedures and protocols., • Answers calls from physician offices, hospitals, and patients using exemplary customer service skills., • Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies., • Provide front desk coverage as needed; this includes answering calls from physician offices, hospitals and patients, and assisting with scheduling., • Performs other front desk duties and assignments as required. Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • Must be able to cover 15-20 minutes from your home office. You are responsible for your transportation to and from work including any coverage shifts you accept, • Knowledge of Anatomy & Kinesiology, • Knowledge of the equipment used in therapy work., • Knowledge of the behavior and needs of patients., • Knowledge of proper strengthening techniques., • Knowledge of the use of restraints and aggressive behavior management practices., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record conditions, reactions, and changes in patients' physical condition., • Ability to maintain appropriate attitude and conduct necessary to the welfare of patients., • Ability to create and maintain records and write brief reports., • Ability to communicate effectively.

Job Description America runs on DUNKIN’ and our restaurants run on teamwork, community, and YOU! -Have Fun, Make Friends and Eat Free -Flexible Hours and Weekly Pay! -Earn from $15 per hour -Earn Extra in Tips -Earn Bonus by Referring your Friends to Work with Us -NO Late Hours -Great Opportunities for Career Growth -A Team that gives back to our local communities Join our TBG DUNKIN’ Team as a Crew Member and help us deliver superior guest experiences by preparing and serving Dunkin’ products in a fun, fast paced environment. Your day will include preparing and selling coffee, donuts, and sandwiches, handling customer payments, operating cash register, following food safety rules, maintaining clean work area, and most importantly put smiles on people’s faces. If YOU love helping people, have excellent communication skills, enjoy teamwork, and have basic math and computer skills this is PERFECT JOB for you! Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee continuously is required to stand, talk, hear, and see. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Senior Analyst, M&A Integration is an integral member of the team supporting all phases acquisition integration. Senior Analyst M&A Integration.

Senior Counsel - Blockchain & Digital CurrenciesSenior Counsel, Blockchain & Digital Currencies. As Senior Counsel, you will be a member of the legal team. Work in close collaboration with external and internal specialists, including regulatory, data privacy and intellectual property counsel.

Join our team at Memorial Sloan Kettering Cancer Center (MSK) as a Medical Assistant and be a key member of the patient care team in the outpatient oncology setting! Work closely with providers, nurses, and administrative staff to deliver an exceptional patient experience. Certified Medical Assistan

Company Bonding Events: Playland, Company BBQ, Movie Night, Holiday Party, Gym membership, Discount Cellular Phone Coverage, Holiday Costume Competitions, Food Catering Discount, Team Member Recognitions & Rewards, Team Member Assistance Program. The Bakery Team member is responsible for providing a

The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards.They will need to deliver exceptional customer service and maintain a clean and sanitized environment.Job Duties and Responsibilities.Executes food, shakes and beverage orders in a fast

This role will report to the Senior Managing Counsel, Privacy, AI & Data Responsibility and will be a member of the AI Legal Center of Excellence and the Global Privacy, AI & Data Responsibility (PAIR) team. The Senior Counsel - Privacy, AI & Data Responsibility will play a pivotal role in shaping M

The Seafood Team Member is responsible for all fresh/frozen seafood, preparing/packing out fresh and packaged product and preparing pre-made meals. A Seafood team member is responsible for providing prompt and friendly customer service. Team members work safely and adhere to all food safety and sani

Tradewind Pilots are aviation professionals who maintain the highest standards of safety and customer service. K Plan with Tradewind Aviation matching team member contributions. Aviation Related College Degree preferred, but not required.

The Pickleball Team Member assists the Pickleball Coordinator and Tennis Manager in maintaining the day-to-day operations of the Pickleball Department.They schedule court time and educate members on Pickleball programs, lessons, and equipment.They provide exceptional customer service to encourage re

A Produce Clerk is responsible for preparing, packaging, and pricing all fresh vegetables and fruit. They maintain, fill and rotate products in the produce department for quality, freshness, and proper dates. Team members work safely and adhere to all food safety and sanitation standards in each are

A Dishwasher Team Member is responsible for washing and sterilizing equipment and utensils used by the kitchen.

A Cheese Team Members assists customers in finding their cheese and merchandises at the cheese department. Team members will put away received merchandise, check dates, cut cheeses, make platters, level the department and more.

Join our team at Memorial Sloan Kettering Cancer Center (MSK) as a Medical Assistant and be a key member of the patient care team in the outpatient oncology setting! Work closely with providers, nurses, and administrative staff to deliver an exceptional patient experience.

Wendy's - 1751 CENTRAL PARK AVENUE [Restaurant Associate / Team Member] As a Team Member at Wendy's, you'll: Accomplish many tasks during an action-packed shift; Serve the drive-thru and greet customers; Run the register; Prepare menu items and load stock; Keep the restaurant clean and inviting; Be

KFC - 375 east 149th street [Restaurant Associate / Crew Member] As a Team Member at KFC, you'll: Make and prepare guest orders with accuracy and efficiency; Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness; Contribute to the

McDonald's - 4174 White Plains Road [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure re

Wendy's - 4040 3RD AVE [Restaurant Associate / Team Member] As a Team Member at Wendy's, you'll: Accomplish many tasks during an action-packed shift; Serve the drive-thru and greet customers; Run the register; Prepare menu items and load stock; Keep the restaurant clean and inviting; Be a star playe

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

Wingstop - 110 Abendroth Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive

Dunkin' Donuts - 623 West Putnam Avenue [Restaurant Associate / Team Member] As a Team Member at Dunkin Donuts, you'll: Provide excellent guest satisfaction, service speed, and product quality; Show passion about results by setting compelling targets and delivering on commitments; Meet safety and sa

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

Burnside Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine exp

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

McDonald's - 336 Tuckahoe Road [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaur

KFC - 2030 central park avenue [Restaurant Associate / Crew Member] As a Team Member at KFC, you'll: Make and prepare guest orders with accuracy and efficiency; Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness; Contribute to

McDonald's - 741 BEAR SWAMP RD [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaur

Popeyes - 8 Joyce Road - [Crew Member / Food Service] As a Team Member at Popeyes you will: Greet Guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Help maintain the cleanliness and health and safety standards of the restaurant; Ensure f

McDonald's - 741 BEAR SWAMP RD [Restaurant Associate / Team Member] As a Crew Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaur

Wendy's - 33 SAWMILL RIVER ROAD [Restaurant Associate / Team Member] As a Team Member at Wendy's, you'll: Accomplish many tasks during an action-packed shift; Serve the drive-thru and greet customers; Run the register; Prepare menu items and load stock; Keep the restaurant clean and inviting; Be a s

McDonald's - 741 Bear Swamp Road [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure resta

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

McDonald's - 4126 NY RT 96 [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaurant

Dunkin' Donuts - 2400 Westchester Ave [Restaurant Associate / Team Member] As a Team Member at Dunkin Donuts, you'll: Provide excellent guest satisfaction, service speed, and product quality; Show passion about results by setting compelling targets and delivering on commitments; Meet safety and sani

McDonald's - 741 BEAR SWAMP RD [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaur

Popeyes - 448 West Main Street - [Crew Member / Food Service] As a Team Member at Popeyes you will: Greet Guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Help maintain the cleanliness and health and safety standards of the restaurant;

McDonald's - 245 Pine Hollow Road [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure rest

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

McDonald's - 307 North Sea Road [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restau

KFC - 833 young street [Restaurant Associate / Crew Member] As a Team Member at KFC, you'll: Make and prepare guest orders with accuracy and efficiency; Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness; Contribute to the over

McDonald's - 741 BEAR SWAMP RD [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaur

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

McDonald's - 724 East 241st Street [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure res

Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain health and safety standards in work areas; Unlo

McDonald's - 321 BOSTON POST RD [Restaurant Associate / Team Member] As a Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restau

Wingstop - 2250 Central Park Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, posi