Technical sales representative jobs in New Rochelle, New YorkCreate job alerts

Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid-related disorders. Our Current Portfolio Includes • VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD, • VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE). At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients. We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work. In July 2025, we proudly earned the distinction of being Great Place to Work® certified, with 89% of surveyed employees affirming that Phathom is an exceptional workplace. Ready to help change the landscape in GI? Join us and be part of something extraordinary. Job Summary The Territory Sales Representative has a responsibility to meet and exceed sales objectives in their assigned geography while in accordance with all applicable company and regulatory standards. The territory sales representative will work to understand and identify customer needs, aligning appropriate resources and all pull through activities. The territory sales representative will acquire advanced product and disease state knowledge that allows for in-depth engagement with all health care professionals. Reporting to the Regional Sales Manager, this individual will promote the company's first ever product calling on Gastroenterologists, Advanced Practice Practitioners (APPs) and select Primary Care Physicians in assigned territory to achieve sales goals. The territory sales representative will work closely with peers, Regional Sales Managers, and commercial colleagues to achieve territory, region, and corporate goals. Essential Job Responsibilities Responsibilities will include, but are not limited to, the following: • Drives sales performance to ensure sales goals are met or exceeded., • Maintain advanced product and disease state expertise to effectively engage Gastroenterologists, Primary Care Physicians, APPs, and office-staff delivering clinically focused messages introducing a new treatment option and overcoming objections., • Continuously builds understanding of territory market dynamics and market access opportunities accelerating pull through by effectively communicating with HCPs and office staff., • Works closely with Regional Sales Manager and Strategic Account Specialists (SAS) to effectively develop territory business plans to achieve sales goals., • Works with peers, marketing, training, and sales operations driving operational execution and sharing best practices., • Meets all administrative management responsibilities including effective use of CRM, and expense reporting. Qualifications • Bachelor’s degree from an accredited college or university, • Two years or more of successful medical sales experience (e.g., dental, medical device, laboratory, diagnostics) or one year pharmaceutical sales experience; GI Specialty experience preferred, • Proven and consistent track record of success in sales performance, • Experience launching new products, • Demonstrated success leveraging all resources (marketing, market access pull through and technology solutions)., • Proven business acumen and analytical expertise, • Builds professional relationships with office staff and others in the customer network, • Demonstrated success in both live and virtual interactions., • Ability to work in a fast paced, dynamic work environment, • Strong technical skills, computer proficiency with Microsoft Office Suite including Excel, PowerPoint and digital meeting platforms including Veeva Engage, Teams, Zoom etc., • Valid driver’s license and safe driving record, • Some territory overnight travel may be required depending on geography, • Travel to national, regional, and corporate office may be required Phathom’s Core Values • Perseverance – With hard work and determination, together we overcome all obstacles, • Humble – We put others first, remain grounded and let our work speak for itself, • Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day, • Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas, • Entrepreneurial – We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally Working At Phathom At Phathom, we prioritize the total well-being of our “Phamily” members. Our commitment is reflected in a competitive employee benefits package designed to support employees and their families’ overall well-being, now and in the future, including: • Highly competitive medical, dental and vision coverage options with low monthly premiums, • Roth & Traditional 401(k) savings plan with annual employer match, • Long-term incentive equity compensation program, • Employee Stock Purchase Plan (ESPP), • Comprehensive paid leave programs, including:, • 16 weeks of paid parental leave for all new parents, • 4-week part-time Bridge-Back-to-Work Program, • Hybrid and Flex Working Arrangements, • Unlimited Time Off, • 17 paid company holidays in addition to a year-end winter shutdown period Other Benefits • Annual Fitness & Wellbeing Reimbursement, • Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance, • Company-provided short and long-term disability benefits, • Pet insurance benefits, • Company-funded HSA plan, • Accident and Hospital Indemnity insurance, • Employee Assistance Program (EAP), • Paid time off to volunteer, • Employee recognition program, • Employee discounts The expected annual base salary range for this role is $90,000 - $140,000. Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to .

Company Description Pella Windows & Doors of CT-NY (Pella CT-NY) is the exclusive independent distributor of Pella products throughout Connecticut and Hudson Valley New York. Pella, founded in 1925, is one of the nation's most respected window and door manufacturers, with high-quality products designed for both residential and commercial applications. Headquartered in Pella, Iowa, the company operates 18 manufacturing facilities with 10,000 employees nationwide. Pella CT-NY, recently acquired by Army Veterans Michael Maniaci and Miles Kirwin, is a fast-growing, mission-driven team that’s committed to delivering premium products, exceptional customer service, and strong, long-term partnerships with clients. Our expert team delivers end-to-end windows and doors solutions, from product sales, to installation, to service backed by one of the strongest warranties in the industry. Role Description This is a full-time role for an Outside Sales Representative based in Westchester County, New York or Connecticut on our Trade team. Our Trade team is responsible for building the Pella brand within the local trade industry, cultivating relationships with builders, remodelers, contractors, and architects within your assigned territory. As an Outside Sales Representative, you will serve as the face of Pella in your market, acting as an expert consultant and trusted advisor to our clients. This is a great opportunity for someone with a passion for sales, client service, construction and making a positive impact on homeowners. Key Responsibilities • Build, develop, and manage relationships with residential builders, remodelers, contractors, and architects, • Generate new business opportunities through outbound prospecting, networking, and referrals, • Serve as a consultative resource, providing technical knowledge, product insights, and on-site support to clients, • Partner with internal teams to ensure accurate quoting, order processing, scheduling, and customer follow-through, • Use Salesforce and other sales enablement tools to track activities, manage the pipeline, and report on performance, • Achieve or exceed monthly and annual sales targets, while maintaining high customer satisfaction Qualifications • Strong communication, interpersonal, and presentation skills, • Self-driven and goal-oriented with excellent time management and organizational skills, • Valid driver’s license and ability to travel daily within your assigned territory is required, • B2B sales experience is a plus, • Construction or trades experience is a plus, • Bachelor's degree is a plus Benefits • Total compensation ~$60K-130K+ (dependent on sales performance), • Car allowance to contribute to personal vehicle expenses, • Medical, dental, and vision insurance for you and your qualified dependents, • Eligible for Employer provided short term disability, term life insurance, and AD&D insurance, • 401(k) retirement plan available, • Paid time off and holidays, • Paid training and career development, • Ability to compete for Pella’s Presidents Club and additional awards, • A supportive and team-focused company culture Equal Opportunity Employer Pella Windows & Doors of CT-NY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, disability, or any other protected status.

Job Title: Estimator (Inside Sales) Hours: Full Time Position Salary Range: Based on experience Location: Larchmont, NY Work Location: Hybrid remote in Larchmont, NY 10538 Thermal Systems Associates serves the heating/cooling, plumbing and mechanical industries as a leading manufacturer’s representative. We are seeking an individual to assist in the day-to-day activities in our Estimating/Quoting Department. Estimated compensation for this role is based on experience. Benefits offered. Key Duties and Responsibilities: • Interacts with customers/contractors., • Responds to sales calls and emails., • Generates quotations for commercial HVAC and Plumbing projects., • Provides technical literature to customers and engineers. Required Skills and Proficiencies: • Knowledge of VRF systems, manufacturers, and products., • Knowledge of air side & water side HVAC mechanical equipment., • Proficiency in Microsoft Office and Adobe Acrobat., • Excellent multitasking and organizational skills., • Able to work independently with minimal supervision in fast-paced work environment. Preferred Work Related Experiences: • Experience as an inside sales support person at either a contractor, manufacturer’s representative, or manufacturer. Preferred Educational Background: • Two years of college or university experience. To apply, please include resume listing your education and work experience. Based on your credentials you will be offered a chance for an in-person interview with our management team.

Job Title: Sales Engineer (Outside Sales) Hours: Full Time Position Salary Range: Base + Commission (salary based on experience) Location: Larchmont, NY Work Location: On the road Thermal Systems Associates serves the heating/cooling, plumbing and industrial process industries as a leading manufacturer’s representative. We are seeking an individual to contact commercial contractors and specifying engineers in the New York City/ Northern New Jersey area. Estimated compensation for this role is based on experience + Commission. Benefits offered. Key Duties and Responsibilities: • Actively calls on contractors and specifying engineers in person., • Attends job site visits., • Finalizes proposals with mechanical contractors., • Provides technical literature to customers and engineers. Required Skills and Proficiencies: • Knowledge of VRF systems, manufacturers, and products., • Knowledge of air side mechanical equipment. Preferred Work-Related Experiences: • Experience as an outside salesperson., • Experience as a specifying engineer in a qualifying field or industry, • Experience as an installing contractor or project manager. Preferred Educational Background: • Bachelors in engineering or other technical related field To apply, please include a resume listing your education and work experience. Based on your credentials you will be offered a chance for an in-person interview with our management team.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Responsibilities • Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction., • Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!, • Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections., • Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life., • Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing., • Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates., • Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals., • Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph. Minimum Qualifications and Essential Functions: • High school diploma or equivalent is necessary., • Effective communication, negotiation, and problem-solving skills., • Self-motivator with a knack for working independently., • Proficient computer and technical skills, that help support the best customer solutions., • Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record., • Must possess and maintain a valid driver's license in good standing within the state of current residence., • Physical Abilities: Work environment includes sitting, standing, and walking., • Bilingual preferred to support effective communication with diverse employee and/or customer populations., • Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust., • Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers., • Unlimited earning potential: Base pay + Uncapped Commission structure, • Comprehensive training: We'll equip you with the knowledge you need to succeed., • Top-notch benefits: Medical, Dental & Vision Insurance from day one., • Time to relax: Enjoy paid vacation and sick pay., • Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities, • Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities., • Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1], • Secure your future: Contribute to a 401(k) with company-matched funds., • Continuous growth: Opportunities for career advancement within our organization. [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. The pay range is $95,000.00 - $125,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $45,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s). We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Senior Sales Representative Job Duties: Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching impr

In lieu of a bachelor's degree, a relevant associate degree in a related technical field with strong, demonstrated mechanical/technical aptitude and 3-5 years of technical sales experience. Technical Sales Representative. As a Technical Sales Representative, you will complete the following responsib

Job Description New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry. Our location based in White Plains is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees. Day-to-day Responsibilities: • Working in a fast-paced environment, • Preparing quotes for potential customers, • Handle and process customer returns, • Develop and maintain a working technical knowledge of products sold, • Coordinate customer delivery requirements with the dispatcher, • Shared responsibility for inventory management and purchasing, • You will be expected to perform other duties as assignedRequirements for the role:, • Bi-Lingual (Spanish) is a plus, • Must have a can do, customer service first attitude, • Basic math skills, • Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing), • Prior experience with building materials is a plus, • Able to work in a fast-paced environment, • Commitment to the Company's mission and its core values, • Excellent communication skills Benefits: • Competitive Pay, • Benefits: Medical / Dental / Vision / Life Insurance, • 401(k) with discretionary employer match, • Paid vacation and Holidays, • Yearly reviews with opportunities to advance your career based on performance Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law. Powered by JazzHR zuxkocPSge

Job Description Business Development Representative DEPARTMENT: Field Sales REPORTS TO: Director of Business Development FLSA: Exempt (Salary + Bonus) Schedule: Monday-Friday, 8am-5pm (Remote with travel) Preferred Candidate Locations: New York City Metro Area Albany Metro Area Syracuse Metro Area Why You Should Join Us! • A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need, • A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals, • Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!, • Positive work environments that offer work/life balance and professional growth, • Mission-driven work making a global impact with local roots, • The opportunity to have hands on work experience with industry leading, innovative technology Position Summary Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory. This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership. Essential Duties and Responsibilities • Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territory, • Generate new sales through proactive outreach, structured territory planning, and relationship cultivation, • Expand product market share by identifying and developing new referral sources, • Evaluate influencer needs and build productive, long-term partnerships that drive consistent lead generation, • Provide technical expertise and consultative support to government officials and referral partners, • Educate partners on product functionality, reporting platforms, and compliance features, • Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs, • Serve as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards, • Develop and execute competitive sales strategies tailored to local market dynamics, • Gather market intelligence to maintain Smart Start’s competitive advantage, • Maintain proficiency in Smart Start products, CRM systems, and monitoring platforms, • Strong relationship-building and in-person engagement skills, • Competitive drive with high levels of initiative and accountability, • Excellent verbal, written, and presentation communication skills, • Ability to deliver clear, confident, and effective sales presentations, • Business and territory management acumen, • Strong problem-solving and decision-making capabilities, • Proficiency in sales communication tools (email, text, phone, social media, CRM), • Strong organizational and time management skills, • Industry knowledge related to alcohol monitoring and ignition interlock programs Qualifications Required • Proven experience in sales or business development, • Ability to work independently in a field-based environment, • Strong interpersonal and relationship-building skills, • Ability to demonstrate and utilize breath alcohol testing devices on a continual basis, • Experience in impaired driving, ignition interlock, or alcohol monitoring programs, • Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationships, • Above-average computer proficiency, • Experience with Microsoft Office Suite, • CRM and proprietary software system experience Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. #LI-Remote

Job Description Job Title: AI Engineer Reports to: Chief Technology Officer Supervises: N/A Position Summary: The AI Engineer is responsible for designing, developing, implementing, and optimizing artificial intelligence solutions that support operational efficiency, automation, and data driven decision making across the organization. This role partners with engineering, and product teams to build scalable machine learning models, integrate AI tools, automate workflows, and ensure the successful delivery of production grade AI systems. The ideal candidate is innovative, detail oriented, and able to translate complex business needs into reliable technical solutions. Key Performance Areas & Key Performance Indicators: AI Model Development & Deployment: (45%) • Design, build, and deploy agentic AI systems that perform real tasks end-to-end, • Implement multi-step workflows with tool usage, structured outputs, and state handling, • Ensure reliability through retries, fallbacks, and guardrails, • Optimize for latency, cost, and accuracy in production environments, • Maintain clear system-level documentation and evaluation metrics AI System Integration & Automation: (30%) • Build and integrate AI systems into internal and external platforms (EHRs, APIs, documents), • Develop agentic workflows that execute across multiple systems reliably, • Continuously improve automation coverage and reduce human dependency, • Monitor system performance and proactively resolve issues, • Ensure systems deliver real operational efficiency gains Collaboration & Requirements Gathering: (25%) • Collaborate with product, engineering, and operations to define AI solutions, • Translate ambiguous business problems into concrete system designs, • Take ownership of projects from concept to production, • Communicate tradeoffs, risks, and outcomes clearly, • Contribute to internal standards for agentic AI systems Minimum Qualifications Education: • 3+ years of software engineering or AI systems experience, • Strong programming skills in Python, • Experience training or fine-tuning machine learning models, • Experience deploying AI models into production environments, • Experience with parameter-efficient fine-tuning (e.g., LoRA), • Experience with agent-based or workflow automation systems, • Experience with cloud platforms (AWS preferred), • Understanding of data pipelines and evaluation frameworks Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Applications Administrator (Medical Payment Processor) Reports to: Applications Lead Supervises: N/A Position Summary: The Applications Administrator is responsible for managing the submission of client applications to credit card processors, such as Elavon and Payroc, to ensure seamless onboarding and processing setup. This role involves completing required documentation (e.g., VAR sheets), coordinating with sales reps and processors, and ensuring all systems are properly configured for payment processing. Key Performance Areas & Key Performance Indicators: Application Submission & Setup (25%): • Submit client applications to credit card processers (Elavon, Payroc) for approval and setup, • Complete and prepare VAR (Value-Added Reseller) sheets for installations, ensuring all necessary details are accurately recorded., • Data in subscription boards need to be thoroughly checked before clients are billed, • Coordinate with clients to gather required information and documents for submission., • Work closely with processor representatives to ensure timely processing of applications, • Monitor application statuses and follow up as needed to ensure smooth onboarding and approval processes., • Communicate with internal teams to ensure proper installation and setup of payment terminals and systems, • Maintain detailed records of all submitted applications, approval statuses, and installation progress, • Monitor application status with processors, • Ensure compliance with all relevant regulations and standards during the application and setup process Education: • Highschool Diploma required, • Bachelor's Degree in Healthcare or Business Administration Preferred, • Experience working with credit card processors, particularly Elavon and Payroc, preferred., • Strong attention to detail and organizational skills to manage application documentation., • Ability to work with clients to gather necessary information for processing applications., • Familiarity with completing and submitting VAR sheets or similar forms., • Excellent communication skills for coordinating between clients, processors, and internal teams., • Basic knowledge of payment terminal setup, configuration, and encryption processes is a plus. Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence. Attention to Detail – Ensures accuracy in completing applications before sending credit card processors. Identifies errors or inconsistencies with applications. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description BASIC FUNCTIONS Lead and direct the Quality Engineering Team, ensuring that products meet design and reliability requirements. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Offer technical support as required throughout the organization., • Oversight of the Designated Quality Representative (DQR) program for Sikorsky, Lockheed, GDLS and UTC., • Ensure AS9102 and customer requirements are met for all First Article Inspections conducted at CTG, • Technical blueprint, specification and datasheet interpretation and support for all departments, • Provide support for customer defined contract review on any technical requirements established by the customer., • Product planning for all new product(s) – Sampling plans, Inspection/Test methods, validation/verification points., • Product failure review (Internal and External) and providing solutions for added testing/inspection., • Product failure review (Escapes - RMA) from customer. Communication with Sales Department and Customer on resolutions. Process Return Material Authorizations accordingly., • Product Failure review (Internal – RTV), identify any potential Suspect Counterfeit, Confirmed Counterfeit or Unapproved parts that require disposition. Coordinate with the Quality Compliance Manager per AS5553 on disposition methods., • Supporting the Electronic Review Board (EEE Device review – Blueprint, specification requirements and providing authentication solutions), • Monitoring and Measurement Equipment calibration and preventative maintenance. Creating effective cycles to ensure longevity of equipment., • Coordinate with Quality Compliance Manager to establish new standards (ISO, AS or otherwise) to implement within Quality Management System., • Ensure technical standards (ESD S20.20, ISO17025, AS6171, IDEA-STD-1010, etc.) meet industry requirements and are established within the organization in the form of written, documented processes., • This individual has the authority to disposition product(s) as necessary., • Ensures compliance with company code of conduct and all applicable laws, regulations, rules, and policies., • Perform other duties as necessary STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • OTD for special processes FAI, Test Plans, DARs, • Quality ratings for special processes (RMAs, nonconformances, rework) EDUCATION / EXPERIENCE / COMPETENCY • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate., • Proficient with Microsoft Office Suite or related software., • Bachelor’s degree in related field required., • At least three years of related experience required.

Job Description Job Summary The Executive Director of Specification Sales leads the Commercial Specification market segment, driving sales growth through strategic engagement with key specifiers and effective leadership of Regional Sales Managers and independent sales representatives. This role is responsible for developing demand, executing regional sales strategies, and establishing long-term commercial plans. In close collaboration with Marketing and R&D, the Executive Director of Specification Sales aligns new product strategy, market needs, and project opportunities to accelerate growth across the commercial channel. Major Duties and Responsibilities • Develop and execute strategic, specification-focused sales plans to achieve revenue and market share objectives within the designated territory., • Drive specification and project-based sales performance for assigned product lines, with emphasis on early project engagement and long-term demand creation., • Build and maintain strong relationships with architects, designers, engineers, lighting designers, key end users, and other specification influencers., • Train, coach, and develop independent sales representatives to effectively call on the specification community and prioritize specification activity for the product line., • Develop and implement specification-focused training programs, sales tools, and resources for Sales and Support teams., • Collaborate with internal teams (Marketing, Submittals, R&D, Product Management, and other Sales leaders) to ensure alignment between specification strategy, product offerings, and go-to-market initiatives., • Identify, track, and support key project opportunities from concept through specification, submittal, and close., • Conduct in-field market research with specifiers and customers to identify unmet needs, emerging trends, and competitive activity., • Provide well-developed new product ideas, including target markets, specification requirements, pricing guidance, and anticipated sales forecasts., • Partner with R&D to define product specifications based on market feedback, project requirements, and sales forecasts., • Identify and develop relationships with strategic specification partners and align with the retail and hospitality key account managers., • Monitor and evaluate the performance of independent sales representative groups, making coverage and staffing recommendations as needed., • Proactively identify issues or challenges impacting specification success and collaborate on timely resolutions., • 10+ years of sales experience with a proven track record of success managing independent sales representatives, preferably within the lighting industry and specification-driven markets., • Bachelor’s Degree or equivalent work-related experience in a business-related field., • Strong understanding of the commercial specification sales process, including architect, designer, and contractor engagement., • In-depth knowledge of lighting systems, controls, and installation requirements., • Proven success selling linear lighting through independent reps with a focus on specification and project-based sales., • Strong technical aptitude to support the specification community and complex project requirements., • Self-directed with the ability to independently drive results and manage a large territory., • Willingness to travel 60–70% within the assigned territory., • Proven ability to exercise sound judgment and discretion., • Experience managing products across their full lifecycle., • Excellent interpersonal, analytical, verbal, and written communication skills., • Strong organizational, project management, and prioritization skills., • Ability to meet tight and changing deadlines in a fast-paced environment., • Effective presentation skills with the ability to communicate at all organizational levels., • Ability to influence and drive initiatives through non-direct reports., • Attention to detail with strong follow-through., • Potential for overseas travel up to two weeks at a time (1–2 trips per year). We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration, please submit your resume as directed. Due to the high volume of applications, only candidates who meet the qualifications will be contacted. WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training. Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.

Job Description BASIC FUNCTIONS Quality Engineer will provide support to the Sr. Director of Quality Compliance in maintaining a strong overall Quality Compliance Program including the Quality Management System. The core focus shall be technical reviews implemented and established for each Department. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES • Ensures customers’ technical requirements are met by reviewing process procedures, test procedures, and supplier / Internal quality manuals to understand the scope and testing requirements, • Ensures products meet the organizations and customers quality and product integrity requirements., • Supports process development or operations team by providing analysis and expertise throughout the inspection & testing process., • Counsel and advise Sales personnel on technical developments or nonconformances (drawings, capabilities, etc.), • Advise Sales and Operations leadership on capability/capacity for certain types of orders, products, etc., • Enforce CTG Quality Planning including product sampling., • Support RFP/RFQ/Contract reviews – quality and technical review, • Conduct routine Material Review Board & Counterfeit Review Board actions and provide resolution/disposition, • Responsible for reviewing and submitting CTG requests for designated Airworthiness Rep 8130’s, • Maintain and retain a working list of qualified ASA-100/FAA AC 00-56 trained Inspectors/Technicians., • Oversight of the DQR (Designated Quality Representative) program for Sikorski, Lockheed, GDLS, and UTC. Utilizing First Article / First Piece development per AS9102, • Conduct sampling reviews of contract to shipped product(s), such audits shall be documented, • Ensuring equipment Preventative Maintenance and Calibration requirements are established and followed., • Develop and implement HAZMAT protocols including handling and disposition, • Identifies root causes of problems in the inspection process; recommends and/or implements corrective measures., • Champions Lean-Six Sigma methodologies within the organization; responsible for organizations’ 5S program and identifies and leads projects focused on reducing waste and increasing quality, • Ensure Return Material Authorization process is reviewed and documented, authorize approval as required per process., • Identify requirements for product(s) reviewed at CTG for potential Reach/RoHS specifics, • Manage and Enforce ESD S20.20 requirements within critical zones., • Review all Return to Vendor items for adequacy prior to material leaving facility, process all requirements within EPDS., • Disposition all discrepant material, determine (based on RMA/RTV) scrap rates, rework rates and return to stock., • Serve as backup to Senior Director of Quality Compliance for conditional quality plan approvals and conditional supply-chain activation approvals., • Collect and Analyze quality information for the development of quality strategies and continuous improvement plans, • Performs other duties as assigned. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Audit Findings (Reference QMR outputs), • FAI completion rates (M/Y, Quantity and per customer) Avg. process time/capacity, • Conditional Quality plannings (M/Y – Type, product specific, processing time), • RMA & RTV Data, Including DM Rates (Scrap, Rework, etc.) EDUCATION / EXPERIENCE / COMPENTENCY Bachelor’s degree in industrial engineering or related discipline required. • Certified Quality Engineer or equivalent, • ESD Program Manager preferred, • Approximately 0-4 years of experience, • Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support., • Strong analytical and problem-solving skills., • Proficient with Microsoft Office Suite or related software, • Excellent organizational skills and attention to detail Preferred • Lean Six-Sigma Training/Certification, • Operational experience within QMS in Aerospace, Medical or other highly regulated industry

Job DescriptionTechnical Sales Representative – Industry Leading Solutions Provider Neff is an industry leading automation solution provider selling best in class technology to manufacturers across a wide range of industries. Neff is growing and thriving and has been for almost a century. Our focus is providing innovative solutions, excellent services and support for our current and future customers. NEFF is a fourth-generation family-owned business dedicated to the success of its customers, partners, and its employees and offers a substantial compensation and benefits package that includes: • Industry leading salary and incentive opportunities with no cap., • Generous Paid Time Off (PTO) increasing within tenure and flexible schedule options., • Mileage and expense reimbursement., • Competitive medical, dental, and vision coverage., • Retirement savings plan including profit sharing., • Wellness and community service program. As a Technical Sales Representative, you will complete the following responsibilities:, • Responsibility to proactively seek, develop, and win new business within assigned territory or accounts., • Actively calling on existing customers to foster growth and new opportunities., • Identify and target potential customers with a focus on engineers and upper management to uncover new opportunities., • Develop a thorough understanding of a customer’s business goals, objectives, and manufacturing processes to match our solutions to the customer’s needs., • Develop and execute strategies to generate a consistent pipeline of new opportunities.SPECIAL SKILLS AND ABILITIES REQUIRED:, • Proven technical sales experience required with a focus on selling to engineers and the upper management., • Ability to prospect new business., • Strong customer focus with the ability to initiate, develop, and maintain relationships., • Ability to work creatively, independently, and collaboratively.EDUCATION AND EXPERIENCE:, • A relevant bachelor’s degree in engineering, industrial technology, with robotics and/or automation technology focus required. Neff does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. If this sounds like the right fit for you – APPLY TODAY! Our customers expect the best Technical Sales Representatives, so that’s all we hire!

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has career opportunities for Automotive Sales Representative! Seeking energetic, reliable and motivated individuals with automotive sales experience to join our winning team! The ideal candidate is looking for a long-term position where they can utilize their automotive sales experience to engage with a luxury client base and be a part of an outstanding team with a proven track record of success! Responsibilities for this position include: • Thoroughly explaining aspects of buying or leasing to all customers utilizing up-to-date product and pricing information., • Responsible for following up and retention of current and previous customers through direct phone calls and sponsored customer events, • Achieve high ratings for customer satisfaction per internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints, • Upgrade knowledge of products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies, • Ensure correct handling of all sales transactions by tracking and submitting all necessary documentation., • Ensure regular use of sales prospecting and follow-up systems to increase retail facility business. PAY RANGE: $75,000 - $175,000 (annually) Requirements • Current and valid Driver's License., • At least 2 years of automotive sales experience is required, high-line automotive sales experience is strongly preferred., • Working knowledge or trainable in automotive retail center computer systems (CDK & Eleads preferred), • Excellent verbal/written communication and organization skills., • Outgoing and patient personality with outstanding customer relations ability., • Industry leading payplan for team members!, • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program (mental health and legal support).

Job Description Hybrid | Greater Westchester County Nations Roof is one of the largest commercial roofing contractors in the U.S., providing trusted, cost-effective solutions nationwide. We specialize in all roofing systems, waterproofing, coatings, and green technologies. At Nations Roof, safety and quality are core values, and we offer more than a job—we offer a career with a company that values its people. Position Overview We are seeking a Regional Sales Representative to drive new business development and expand customer partnerships within the commercial roofing and construction market. This is a hybrid role, and candidates must currently reside in the greater NYC area, as the position is territory-focused and requires frequent in-person client meetings and local market engagement. This position is a pure individual contributor sales role with full responsibility for opportunity development, account growth, and revenue generation within the assigned territory. The role partners closely with local operations and technical teams but does not perform estimating or technical design functions. Key Responsibilities * Own and grow commercial roofing sales within an assigned territory * Prospect, develop, and close new business opportunities in commercial roofing and building envelope services * Manage a pipeline through a combination of company-provided leads and self-generated opportunities * Build and maintain strong relationships with building owners, property managers, developers, consultants, and other commercial end users * Conduct in-person meetings and job site visits as needed to support relationship development and project progression * Prepare and present sales proposals and presentations aligned to customer needs * Collaborate with local operations and technical teams to ensure project alignment and customer satisfaction * Represent Nations Roof at industry events, trade shows, and networking opportunities Requirements * Experience in a dedicated Commercial roofing sales role is Required * 3–5 years of successful B2B sales experience * Proven ability to prospect, close new business, and grow accounts * Experience selling to commercial end users such as building owners, property managers, and facility teams * Strong understanding of the commercial construction sales process * Excellent communication, negotiation, and relationship management skills * Proficiency with CRM tools and Microsoft Office Suite * Valid drivers license and insurable driving record. * Ability and willingness to travel locally and regionally for client meetings, site visits, and events Benefits * Competitive base salary + commission * Company vehicle or car allowance * Medical, dental, vision, life, and disability insurance * Paid holidays and PTO * 401(k) with employer match Nations Roof is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic. Reasonable accommodations are available for individuals with disabilities. Our company is a Drug-Free Workplace. NO RECRUITING AGENCIES. All candidates must be authorized to work in the United States.

Job Description Job Title: Account Services Administrative Specialist Reports to: Head of Account Services Department: Account Services – Responsive Inbound Vertical Division: Account Resolutions Team ART Position Summary: The Account Services Administrative Specialist provides centralized operational and administrative support to the Account Services team by managing inbound client communications, service tickets, and workflow tracking. This role serves as the first point of contact for phone calls and shared inbox requests, ensuring accurate triage, ticket creation, routing, and service level objective monitoring. The position supports key Account Services processes including rate reviews, save accounts, activations, and closures, while maintaining accurate documentation, tracking tools, and reporting to provide leadership with clear visibility into performance, priorities, and outcomes. Key Performance Areas & Key Performance Indicators: Inbound Communication, Ticketing & Triage: 70% • Answer inbound client calls and provide professional first line support, • Monitor group inboxes to ensure all emails and messages are captured and addressed, • Create and issue service tickets with accurate categorization, documentation, and ownership, • Ensure 100 percent triage of all tickets and confirmation of receipt to clients, • Track service tickets against defined service level objectives and escalate items at risk of breach, • Provide administrative support for rate reviews, save accounts, activations, and closures, • Prepare and submit required internal and external forms and supporting documentation, • Monitor Monday.com boards for tags or assignments and notify owners of required actions, • Draft and send professional client and partner communications on behalf of the team, • Attend Account Services meetings, capture clear meeting minutes, document action items, and distribute notes promptly, • Maintain and update the Account Services Center of Excellence ensuring current policies, guides, and resources are available, • Track updated deal, sales, and policy documentation and communicate changes to the team, • Create PowerPoint presentations using KPI and performance data for leadership and team reporting, • Maintain organized digital records, folders, tracking tools, and shared resources, • Conduct background research requested by leadership to support workflow improvements and quality initiatives, • Compile documentation and research related to rate reviews and save accounts for leadership review Education: Associate degree or equivalent experience in administrative support, client services, payment processing, or a related field preferred Experience: • Minimum of 1 plus year of experience in customer service, administrative support, account services, or related roles, • Strong professional phone presence and written communication skills, • Ability to triage requests, prioritize workload, and align tasks to service level objectives, • High attention to detail with accurate data entry and documentation practices, • Comfort using ticketing systems, CRM tools, shared inboxes, phone systems, and work management platforms such as Monday.com, • Basic proficiency in PowerPoint and Excel for KPI reporting and presentations, • Sound judgment in assessing urgency, impact, and escalation needs, • Client focused mindset with professionalism, empathy, and discretion, • Strong organizational skills with consistent follow through and task tracking Competencies Client Focus – Demonstrates courtesy, empathy, and professionalism in all client and partner interactions Communication Skills – Clearly conveys information verbally and in writing and documents accurately Attention to Detail – Ensures accuracy in ticket creation, documentation, and reporting Problem Solving – Assesses issues effectively, routes appropriately, and escalates risks early Process Orientation – Follows procedures consistently and supports continuous improvement Organizational Skills – Manages multiple priorities while meeting deadlines and service levels Technical Proficiency – Effectively uses ticketing, communication, and reporting tools Team Collaboration – Works collaboratively and proactively supports team success Adaptability – Responds effectively to changing priorities in a fast paced environment Accountability – Takes ownership of work, follows through to completion, and maintains confidentiality Compliance Awareness – Adheres to company policies and regulatory requirements Physical Requirements The physical demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions Prolonged periods sitting at a desk and working on a computer Ability to occasionally lift up to 15 pounds Employer reserves the right to change this job description at any time based on business needs

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description Business Technology Representative Location: Hybrid / Flexible (Yonkers, NY or Hartford-area CT presence preferred) Company: Progressive Computing Progressive Computing is a Managed Service Provider founded in 1993, providing IT solutions for small businesses across the northeast. Progressive Computing has built a reputation for long-term relationships, strong service delivery, and a people-first culture. The Role Progressive Computing is seeking a Business Technology Representative to support new business growth and expand its client base across the Northeast. This role is ideal for a motivated, hunter-minded sales professional who enjoys prospecting, relationship building, and uncovering long-term partnership opportunities. This position focuses on generating qualified first-time appointments and demonstrating strong potential to grow into a full-cycle sales role. You'll work closely with leadership and technical teams while developing a deep understanding of Progressive Computing's services and client needs. Responsibilities • Prospect and engage new SMB and nonprofit organizations across NY and CT, • Generate qualified leads and secure first-time appointments (FTAs) with decision-makers, • Conduct initial discovery conversations to understand business challenges and technology needs, • Collaborate with technical teams to support solution alignment, • Track outreach activity, pipeline, and progress within CRM and sales tools, • Represent Progressive Computing in a professional, relationship-driven manner, • Hunter mentality with strong curiosity and relationship-building skills, • Experience with outbound prospecting (calls, email, LinkedIn outreach), • Strong communication skills with executive-level stakeholders, • Coachable, growth-oriented, and motivated to evolve into a full-cycle role, • Competitive base salary ($65,000-$85,000) and uncapped OTE, • Flexible hybrid work environment, • 401k, • Medical, dental, and vision insurance, • Health and wellness initiatives and culture committee, • Regular team events, food, and social activities, • Clear growth path into a full-cycle sales role