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Company Description Pella Windows & Doors of CT-NY (Pella CT-NY) is the exclusive independent distributor of Pella products throughout Connecticut and Hudson Valley New York. Pella, founded in 1925, is one of the nation's most respected window and door manufacturers, with high-quality products designed for both residential and commercial applications. Headquartered in Pella, Iowa, the company operates 18 manufacturing facilities with 10,000 employees nationwide. Pella CT-NY, recently acquired by Army Veterans Michael Maniaci and Miles Kirwin, is a fast-growing, mission-driven team that’s committed to delivering premium products, exceptional customer service, and strong, long-term partnerships with clients. Our expert team delivers end-to-end windows and doors solutions, from product sales, to installation, to service backed by one of the strongest warranties in the industry. Role Description This is a full-time role for an Outside Sales Representative based in Westchester County, New York or Connecticut on our Trade team. Our Trade team is responsible for building the Pella brand within the local trade industry, cultivating relationships with builders, remodelers, contractors, and architects within your assigned territory. As an Outside Sales Representative, you will serve as the face of Pella in your market, acting as an expert consultant and trusted advisor to our clients. This is a great opportunity for someone with a passion for sales, client service, construction and making a positive impact on homeowners. Key Responsibilities • Build, develop, and manage relationships with residential builders, remodelers, contractors, and architects, • Generate new business opportunities through outbound prospecting, networking, and referrals, • Serve as a consultative resource, providing technical knowledge, product insights, and on-site support to clients, • Partner with internal teams to ensure accurate quoting, order processing, scheduling, and customer follow-through, • Use Salesforce and other sales enablement tools to track activities, manage the pipeline, and report on performance, • Achieve or exceed monthly and annual sales targets, while maintaining high customer satisfaction Qualifications • Strong communication, interpersonal, and presentation skills, • Self-driven and goal-oriented with excellent time management and organizational skills, • Valid driver’s license and ability to travel daily within your assigned territory is required, • B2B sales experience is a plus, • Construction or trades experience is a plus, • Bachelor's degree is a plus Benefits • Total compensation ~$60K-130K+ (dependent on sales performance), • Car allowance to contribute to personal vehicle expenses, • Medical, dental, and vision insurance for you and your qualified dependents, • Eligible for Employer provided short term disability, term life insurance, and AD&D insurance, • 401(k) retirement plan available, • Paid time off and holidays, • Paid training and career development, • Ability to compete for Pella’s Presidents Club and additional awards, • A supportive and team-focused company culture Equal Opportunity Employer Pella Windows & Doors of CT-NY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, disability, or any other protected status.

Job Title: Estimator (Inside Sales) Hours: Full Time Position Salary Range: Based on experience Location: Larchmont, NY Work Location: Hybrid remote in Larchmont, NY 10538 Thermal Systems Associates serves the heating/cooling, plumbing and mechanical industries as a leading manufacturer’s representative. We are seeking an individual to assist in the day-to-day activities in our Estimating/Quoting Department. Estimated compensation for this role is based on experience. Benefits offered. Key Duties and Responsibilities: • Interacts with customers/contractors., • Responds to sales calls and emails., • Generates quotations for commercial HVAC and Plumbing projects., • Provides technical literature to customers and engineers. Required Skills and Proficiencies: • Knowledge of VRF systems, manufacturers, and products., • Knowledge of air side & water side HVAC mechanical equipment., • Proficiency in Microsoft Office and Adobe Acrobat., • Excellent multitasking and organizational skills., • Able to work independently with minimal supervision in fast-paced work environment. Preferred Work Related Experiences: • Experience as an inside sales support person at either a contractor, manufacturer’s representative, or manufacturer. Preferred Educational Background: • Two years of college or university experience. To apply, please include resume listing your education and work experience. Based on your credentials you will be offered a chance for an in-person interview with our management team.

Job Title: Sales Engineer (Outside Sales) Hours: Full Time Position Salary Range: Base + Commission (salary based on experience) Location: Larchmont, NY Work Location: On the road Thermal Systems Associates serves the heating/cooling, plumbing and industrial process industries as a leading manufacturer’s representative. We are seeking an individual to contact commercial contractors and specifying engineers in the New York City/ Northern New Jersey area. Estimated compensation for this role is based on experience + Commission. Benefits offered. Key Duties and Responsibilities: • Actively calls on contractors and specifying engineers in person., • Attends job site visits., • Finalizes proposals with mechanical contractors., • Provides technical literature to customers and engineers. Required Skills and Proficiencies: • Knowledge of VRF systems, manufacturers, and products., • Knowledge of air side mechanical equipment. Preferred Work-Related Experiences: • Experience as an outside salesperson., • Experience as a specifying engineer in a qualifying field or industry, • Experience as an installing contractor or project manager. Preferred Educational Background: • Bachelors in engineering or other technical related field To apply, please include a resume listing your education and work experience. Based on your credentials you will be offered a chance for an in-person interview with our management team.

Job Description New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry. Our location based in White Plains is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees. Day-to-day Responsibilities: • Working in a fast-paced environment, • Preparing quotes for potential customers, • Handle and process customer returns, • Develop and maintain a working technical knowledge of products sold, • Coordinate customer delivery requirements with the dispatcher, • Shared responsibility for inventory management and purchasing, • You will be expected to perform other duties as assignedRequirements for the role:, • Bi-Lingual (Spanish) is a plus, • Must have a can do, customer service first attitude, • Basic math skills, • Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing), • Prior experience with building materials is a plus, • Able to work in a fast-paced environment, • Commitment to the Company's mission and its core values, • Excellent communication skills Benefits: • Competitive Pay, • Benefits: Medical / Dental / Vision / Life Insurance, • 401(k) with discretionary employer match, • Paid vacation and Holidays, • Yearly reviews with opportunities to advance your career based on performance Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law. Powered by JazzHR zuxkocPSge

Job Description Business Development Representative DEPARTMENT: Field Sales REPORTS TO: Director of Business Development FLSA: Exempt (Salary + Bonus) Schedule: Monday-Friday, 8am-5pm (Remote with travel) Preferred Candidate Locations: New York City Metro Area Albany Metro Area Syracuse Metro Area Why You Should Join Us! • A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need, • A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals, • Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!, • Positive work environments that offer work/life balance and professional growth, • Mission-driven work making a global impact with local roots, • The opportunity to have hands on work experience with industry leading, innovative technology Position Summary Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory. This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership. Essential Duties and Responsibilities • Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territory, • Generate new sales through proactive outreach, structured territory planning, and relationship cultivation, • Expand product market share by identifying and developing new referral sources, • Evaluate influencer needs and build productive, long-term partnerships that drive consistent lead generation, • Provide technical expertise and consultative support to government officials and referral partners, • Educate partners on product functionality, reporting platforms, and compliance features, • Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs, • Serve as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards, • Develop and execute competitive sales strategies tailored to local market dynamics, • Gather market intelligence to maintain Smart Start’s competitive advantage, • Maintain proficiency in Smart Start products, CRM systems, and monitoring platforms, • Strong relationship-building and in-person engagement skills, • Competitive drive with high levels of initiative and accountability, • Excellent verbal, written, and presentation communication skills, • Ability to deliver clear, confident, and effective sales presentations, • Business and territory management acumen, • Strong problem-solving and decision-making capabilities, • Proficiency in sales communication tools (email, text, phone, social media, CRM), • Strong organizational and time management skills, • Industry knowledge related to alcohol monitoring and ignition interlock programs Qualifications Required • Proven experience in sales or business development, • Ability to work independently in a field-based environment, • Strong interpersonal and relationship-building skills, • Ability to demonstrate and utilize breath alcohol testing devices on a continual basis, • Experience in impaired driving, ignition interlock, or alcohol monitoring programs, • Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationships, • Above-average computer proficiency, • Experience with Microsoft Office Suite, • CRM and proprietary software system experience Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. #LI-Remote

Job Description Job Title: AI Engineer Reports to: Chief Technology Officer Supervises: N/A Position Summary: The AI Engineer is responsible for designing, developing, implementing, and optimizing artificial intelligence solutions that support operational efficiency, automation, and data driven decision making across the organization. This role partners with engineering, and product teams to build scalable machine learning models, integrate AI tools, automate workflows, and ensure the successful delivery of production grade AI systems. The ideal candidate is innovative, detail oriented, and able to translate complex business needs into reliable technical solutions. Key Performance Areas & Key Performance Indicators: AI Model Development & Deployment: (45%) • Design, build, and deploy agentic AI systems that perform real tasks end-to-end, • Implement multi-step workflows with tool usage, structured outputs, and state handling, • Ensure reliability through retries, fallbacks, and guardrails, • Optimize for latency, cost, and accuracy in production environments, • Maintain clear system-level documentation and evaluation metrics AI System Integration & Automation: (30%) • Build and integrate AI systems into internal and external platforms (EHRs, APIs, documents), • Develop agentic workflows that execute across multiple systems reliably, • Continuously improve automation coverage and reduce human dependency, • Monitor system performance and proactively resolve issues, • Ensure systems deliver real operational efficiency gains Collaboration & Requirements Gathering: (25%) • Collaborate with product, engineering, and operations to define AI solutions, • Translate ambiguous business problems into concrete system designs, • Take ownership of projects from concept to production, • Communicate tradeoffs, risks, and outcomes clearly, • Contribute to internal standards for agentic AI systems Minimum Qualifications Education: • 3+ years of software engineering or AI systems experience, • Strong programming skills in Python, • Experience training or fine-tuning machine learning models, • Experience deploying AI models into production environments, • Experience with parameter-efficient fine-tuning (e.g., LoRA), • Experience with agent-based or workflow automation systems, • Experience with cloud platforms (AWS preferred), • Understanding of data pipelines and evaluation frameworks Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Applications Administrator (Medical Payment Processor) Reports to: Applications Lead Supervises: N/A Position Summary: The Applications Administrator is responsible for managing the submission of client applications to credit card processors, such as Elavon and Payroc, to ensure seamless onboarding and processing setup. This role involves completing required documentation (e.g., VAR sheets), coordinating with sales reps and processors, and ensuring all systems are properly configured for payment processing. Key Performance Areas & Key Performance Indicators: Application Submission & Setup (25%): • Submit client applications to credit card processers (Elavon, Payroc) for approval and setup, • Complete and prepare VAR (Value-Added Reseller) sheets for installations, ensuring all necessary details are accurately recorded., • Data in subscription boards need to be thoroughly checked before clients are billed, • Coordinate with clients to gather required information and documents for submission., • Work closely with processor representatives to ensure timely processing of applications, • Monitor application statuses and follow up as needed to ensure smooth onboarding and approval processes., • Communicate with internal teams to ensure proper installation and setup of payment terminals and systems, • Maintain detailed records of all submitted applications, approval statuses, and installation progress, • Monitor application status with processors, • Ensure compliance with all relevant regulations and standards during the application and setup process Education: • Highschool Diploma required, • Bachelor's Degree in Healthcare or Business Administration Preferred, • Experience working with credit card processors, particularly Elavon and Payroc, preferred., • Strong attention to detail and organizational skills to manage application documentation., • Ability to work with clients to gather necessary information for processing applications., • Familiarity with completing and submitting VAR sheets or similar forms., • Excellent communication skills for coordinating between clients, processors, and internal teams., • Basic knowledge of payment terminal setup, configuration, and encryption processes is a plus. Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence. Attention to Detail – Ensures accuracy in completing applications before sending credit card processors. Identifies errors or inconsistencies with applications. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job DescriptionJob Title: Associate Brand Manager Prestige Consumer Healthcare is a company that focuses on product innovation and quality in the over-the-counter healthcare and women’s health categories to better improve the lives of our customers and their world. For generations, our trusted brands have helped consumers care for themselves and their loved ones. We are the largest independent provider of over-the-counter products in North America, and we are constantly improving and creating products that match the ever-changing lifestyles and needs of people and families everywhere. JOB SUMMARY: This position is responsible for assisting in the leadership and management of one or more of our consumer brands within our marketing department. The individual must be able to work in a fast-paced, entrepreneurial environment with an emphasis on collaborative interdepartmental teamwork. MAJOR RESPONSIBILITES/ACTIVIES: Brand plan development and P&L management • Provides the sales organization with best in class materials for retailer presentations working closely with Category Management., • Must have experience supporting the Monthly and longer term S&OP planning process., • Bachelor’s degree in marketing or related field. MBA or MA/MS in marketing preferred. Minimum 4 years of related work experience, • Demonstrated leadership and team skills – demonstrates ability to deliver strong business results by working collaboratively with both internal and external resource effectively. Utilizes resources effectively to overcome challenges and achieve business objectives. Takes ownership where appropriate., • Analytical and problem solving skills – ability to convert analysis into insights, sustainable strategies, and actionable plans. Able to sort through complex data to identify the core issues and develop a plan of action to resolve them. Resourceful at achieving objectives / results despite obstacles., • Strong communication and influence skills – clear, concise, and persuasive in style. Leads thinking of both marketing and cross-functional counterparts and agencies. Ability to build strong relationships with agency, cross-functional teams, and vendors., • Results orientation – focuses not only on what needs to be achieved, but also makes sure that it’s done the right way., • Energized by an entrepreneurial environment – not afraid to do things themselves to get things done. Comfortable making decisions with limited information and resources. Self-reliant / proactive and has a pioneering spirit. Takes initiative and follows-through on commitments to achieve results., • Proven experience in project planning and management, budgeting and financial analysis, and product positioning, • Proven ability to lead cross-functional teams to project completion., • Ability to deliver against the long-term brand goals. Prioritizes marketing initiatives to effectively achieve both short-term and long-term goals., • High proficiency in computer skills, including Microsoft Office Required Knowledge LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. No Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #HybridWork: We follow a Hybrid work schedule. All applicants must be able to work in our Tarrytown office Tues/Wed/Thurs (remote on Mon/Fri). Work Hours: 40 hours per week. Salary Range: $90,000 to $110,000 Powered by JazzHR D9uhHvEmTQ

Job DescriptionSenior Brand Manager Prestige Consumer Healthcare is a company that focuses on product innovation and quality in the over-the-counter healthcare and women’s health categories to better improve the lives of our customers and their world. For generations, our trusted brands have helped consumers care for themselves and their loved ones. We are one of the largest independent providers of over-the-counter products in North America, and we are constantly improving and creating products that match the ever-changing lifestyles and needs of people and families everywhere. JOB SUMMARY: This position is responsible for leading and managing one or more of our priority consumer brands as a leader within the marketing team. The individual must be able to work in a fast paced, entrepreneurial, and resource-controlled environment with an emphasis on collective, collaborative teamwork. We are seeking a modern marketer who is grounded in both a general management skill set and a digital first marketing mindset. MAJOR RESPONSIBILITES/ACTIVIES: • Brand plan development and P&L management – Develop and execute annual and long-range plans that deliver on company P/L targets. This will include, but is not limited to, advertising, program/promotions, and research. Must be able to work collaboratively with agencies/vendors and internal resources to drive superior market results. General Management Skill set (Forecasting, Yearly Planning, P&L Responsibility) is a MUST., • Program management and execution - manage the day-to-day logistics of the brand programs. Owns timeline management, budget, and program analysis. Specific experience planning and executing digitally focused marketing campaigns: Paid Social, SEM, SEO, Influencer, Organic Social, Content Creation, Connected and streaming TV, Programmatic Video and Display, • Market analysis - provides consumption-based data analysis for the brand. Provides actionable insight and support to the enterprise to better understand market trends and dynamics. Also, identifies opportunities in markets where there are unmet needs., • Demonstrated leadership and team skills – demonstrates ability to deliver strong business results by working collaboratively with both internal and external resource effectively. Utilizes resources effectively to overcome challenges and achieve business objectives. Takes ownership where appropriate., • People Management -- Track record in coaching, developing and managing junior marketers., • Strategic thinking skills – ability to deliver against the long-term brand goals. Prioritizes marketing initiatives to effectively achieve both short-term and long-term goals., • Analytical and problem-solving skills – ability to convert analysis into insights, sustainable strategies, and actionable plans. Able to sort through complex data to identify the core issues and develop a plan of action to resolve them. Resourceful at achieving objectives / results despite obstacles., • Strong communication and influence skills – clear, concise, and persuasive in style. Leads thinking of both marketing and cross-functional counterparts and agencies. Ability to build strong relationships with agency, cross-functional teams, and vendors. Ability to Inspire others both internally and externally (agency partners), • Results (Data) orientation – focuses not only on what needs to be achieved, but also makes sure that it’s done the right way., • Energized by an entrepreneurial environment – not afraid to do things themselves to get things done. Must be comfortable with a hands-on environment. Ability to make decisions with limited information and resources. Self-reliant / proactive and has a pioneering spirit. Takes initiative and follows-through on commitments to achieve results.OTHER, • High proficiency in computer skills, including Microsoft Office, • Minor travel; up to 10%, mainly in North America. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. No Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #HybridWork: We follow a Hybrid work schedule. All applicants must be able to work in our Tarrytown office Tues/Wed/Thurs (remote on Mon/Fri). Work Hours: 40 hours per week. Salary: $145,000 - $175,000. Powered by JazzHR Hh6imejuW6

Job Description Job Title: Account Services Administrative Specialist Reports to: Head of Account Services Department: Account Services – Responsive Inbound Vertical Division: Account Resolutions Team ART Position Summary: The Account Services Administrative Specialist provides centralized operational and administrative support to the Account Services team by managing inbound client communications, service tickets, and workflow tracking. This role serves as the first point of contact for phone calls and shared inbox requests, ensuring accurate triage, ticket creation, routing, and service level objective monitoring. The position supports key Account Services processes including rate reviews, save accounts, activations, and closures, while maintaining accurate documentation, tracking tools, and reporting to provide leadership with clear visibility into performance, priorities, and outcomes. Key Performance Areas & Key Performance Indicators: Inbound Communication, Ticketing & Triage: 70% • Answer inbound client calls and provide professional first line support, • Monitor group inboxes to ensure all emails and messages are captured and addressed, • Create and issue service tickets with accurate categorization, documentation, and ownership, • Ensure 100 percent triage of all tickets and confirmation of receipt to clients, • Track service tickets against defined service level objectives and escalate items at risk of breach, • Provide administrative support for rate reviews, save accounts, activations, and closures, • Prepare and submit required internal and external forms and supporting documentation, • Monitor Monday.com boards for tags or assignments and notify owners of required actions, • Draft and send professional client and partner communications on behalf of the team, • Attend Account Services meetings, capture clear meeting minutes, document action items, and distribute notes promptly, • Maintain and update the Account Services Center of Excellence ensuring current policies, guides, and resources are available, • Track updated deal, sales, and policy documentation and communicate changes to the team, • Create PowerPoint presentations using KPI and performance data for leadership and team reporting, • Maintain organized digital records, folders, tracking tools, and shared resources, • Conduct background research requested by leadership to support workflow improvements and quality initiatives, • Compile documentation and research related to rate reviews and save accounts for leadership review Education: Associate degree or equivalent experience in administrative support, client services, payment processing, or a related field preferred Experience: • Minimum of 1 plus year of experience in customer service, administrative support, account services, or related roles, • Strong professional phone presence and written communication skills, • Ability to triage requests, prioritize workload, and align tasks to service level objectives, • High attention to detail with accurate data entry and documentation practices, • Comfort using ticketing systems, CRM tools, shared inboxes, phone systems, and work management platforms such as Monday.com, • Basic proficiency in PowerPoint and Excel for KPI reporting and presentations, • Sound judgment in assessing urgency, impact, and escalation needs, • Client focused mindset with professionalism, empathy, and discretion, • Strong organizational skills with consistent follow through and task tracking Competencies Client Focus – Demonstrates courtesy, empathy, and professionalism in all client and partner interactions Communication Skills – Clearly conveys information verbally and in writing and documents accurately Attention to Detail – Ensures accuracy in ticket creation, documentation, and reporting Problem Solving – Assesses issues effectively, routes appropriately, and escalates risks early Process Orientation – Follows procedures consistently and supports continuous improvement Organizational Skills – Manages multiple priorities while meeting deadlines and service levels Technical Proficiency – Effectively uses ticketing, communication, and reporting tools Team Collaboration – Works collaboratively and proactively supports team success Adaptability – Responds effectively to changing priorities in a fast paced environment Accountability – Takes ownership of work, follows through to completion, and maintains confidentiality Compliance Awareness – Adheres to company policies and regulatory requirements Physical Requirements The physical demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions Prolonged periods sitting at a desk and working on a computer Ability to occasionally lift up to 15 pounds Employer reserves the right to change this job description at any time based on business needs

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

In lieu of a bachelor's degree, a relevant associate degree in a related technical field with strong, demonstrated mechanical/technical aptitude and 3-5 years of technical sales experience. Technical Sales Representative. As a Technical Sales Representative, you will complete the following responsib

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Category/Area of Expertise: Retail Operations.Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early days of fresh produce.The Village Square Plaza Store Code 08365 Front End position is located in Clifton Park, NY.

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Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to the rich history of the produce industry.This position is located in the USA, specifically in Clifton Park, New York, at Village Square Plaza Store Code 08365, which falls unde

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Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots.

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