Technical writing jobs in White Plains, New YorkCreate job alerts

Prior writing or editorial experience (content strategist, technical writer, editor, etc.

Prior writing or editorial experience (content strategist, technical writer, editor, etc.

Prior writing or editorial experience (content strategist, technical writer, editor, etc.

Prior writing or editorial experience (content strategist, technical writer, editor, etc.

Prior writing or editorial experience (content strategist, technical writer, editor, etc.

Prior writing or editorial experience (content strategist, technical writer, editor, etc.

Overview: We are looking for a Bilingual STEM Expert (German and English) to review, evaluate, and refine AI-generated content involving scientific, mathematical, and technical reasoning across both languages. Your expertise in STEM fields and bilingual communication will be critical to ensuring technical accuracy, translation quality, and instructional clarity. * * * Job Details: Content Evaluation & Auditing: - Review AI-generated STEM content (science, technology, engineering, and mathematics) to ensure technical correctness, logical flow, and conceptual clarity. - Evaluate explanations, problem-solving steps, and final outputs for precision in both German and English. - Identify and document translation errors, scientific inaccuracies, or ambiguities in AI outputs. Multilingual Translation Validation: - Verify that German and English translations preserve the original content's technical meaning, scientific terminology, and intended logic. - Detect and resolve language-specific nuances that could impact learner comprehension. Annotation & Feedback: - Provide clear, structured feedback to improve the quality of AI-generated content and annotation. - Review and suggest refinements to guidelines for STEM topics, problems, and reasoning processes. * * * Ideal Qualifications: Generalist, STEM & Linguistic Proficiency: - Fluent in German and English, with proven experience working on content across both languages. - Solid background in science, engineering, mathematics, or a related technical field. - Experience in bilingual instruction, scientific writing, technical translation, or curriculum development is highly desirable. Analytical Thinking & Problem Solving: - Strong ability to break down complex scientific and technical topics clearly. - High attention to detail and logical consistency in STEM reasoning. - Communication & Feedback Skills: - Familiarity with reviewing or developing educational STEM content, especially for AI or digital learning platforms. * * * Minimum Qualifications: - Master’s degree or PhD in STEM fields (e.g., Engineering, Science, Mathematics, Technology, or related disciplines). - Fluency in both German and English (spoken and written). - 2+ years of experience in the STEM/Generalist field. - Prior experience with annotation, curriculum design, or AI content review is a plus. * * * ### Additional Details: - The role is remote and asynchronous, i.e., you can primarily work on your schedule. - This project will require approximately 15-20 work hours per week. - This position is structured with clear expectations. * * * Application and Onboarding Process: - After submitting your resume, you will have a 15-minute conversation with our AI interviewer to test your research and reasoning skills. - Within a few days, we will reach out for a follow-up call or decision on your application and move forward with project onboarding soon after. About : - Our team is based in San Francisco, CA - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey

Overview As an AI Engineer specializing in AI Agents, you will play a pivotal role in our organization's transformation strategies by designing and developing domain-specific AI agents and solutions. Prototyping, iterating, and taking these solutions to production, you serve as the technical complement to the business side of the AI Solutions Lead. Your work will involve close collaboration with transformation teams, business stakeholders, and AI platform teams to create scalable, cross-domain AI solutions that deliver actionable insights and perform intelligent tasks. Responsibilities • AI Development (40%)., • Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as information gathering, insight generation, and intelligent actions., • Writing and optimizing code for high-performance AI models., • Develop an actionable Generative AI roadmap and drive solution development using Gen-AI and Agentic AI capabilities., • Collaboration with Teams (20%)., • Collaborate with transformation teams and business stakeholders to understand requirements and tailor AI agents to specific domains., • Work closely with AI platform teams to build scalable and cross-domain AI agents while ensuring end-to-end observability., • Integration & Deployment (20%)., • Lead AI projects, demonstrating hands-on experience in code development and software engineering., • Deploy, monitor, and optimize AI agents on cloud infrastructure, ensuring high availability and performance., • Continuous Learning (20%)., • Stay updated with the latest advancements in AI and machine learning technologies and integrate these into existing or new AI agents., • Conduct thorough testing and validation to ensure the reliability and accuracy of AI agents and solutions., • Decision-Making Autonomy Moderate – Significant autonomy in the technical aspects of AI model development and implementation, working under the strategic direction provided by the Senior AI Solutions Manager., • Supervision Required Moderate – Operates with general guidance from the Senior AI Solutions Manager, with regular updates for alignment and support., • Complexity of Role High – The role requires managing complex AI/ML projects, working with large datasets, and ensuring successful integration with existing systems while maintaining scalability., • The expected compensation range for this position is between $106,400 - $178,100., • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process., • Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually., • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement., • Bachelor’s or Master’s degree in Computer Science, AI/ML, Data Science, or a related field., • Proficiency in programming languages such as Python, Java, or C++., • Experience and working knowledge with Agentic AI frameworks (e.g., Langchain, CrewAi, MCP, A2A) and deployment of AI solutions on cloud infrastructures (AWS, Azure, or Google Cloud)., • Strong understanding and experience in designing AI agents and integrating advancements in AI/ML technologies., • Excellent analytical, problem-solving, and communication skills., • Ability to work collaboratively in a cross-functional team environment., • Technical Proficiency: Deep understanding of new technologies, GenAI algorithms and Agentic tools., • Problem-Solving: Ability to translate business challenges into technical solutions., • Collaboration Skills: Effective at working within cross-functional teams., • Agility: Flexibility to adapt to changing requirements and new technologies., • Communication Skills: Capable of explaining complex technical concepts to non-technical stakeholders. Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. If you'd like more information about your EEO rights as an applicant under the law, please download the available ___ & ___ documents. View ___ Please view our ___

Role Overview** Mercor is collaborating with a top-tier developer documentation team to support high-priority technical writing and content validation tasks. The goal is to enhance the clarity, completeness, and usability of technical content critical to developers' day-to-day integration work. Idea

Overview: We are looking for a Bilingual STEM Expert (Spanish and English) to review, evaluate, and refine AI-generated content involving scientific, mathematical, and technical reasoning across both languages. Your expertise in STEM fields and bilingual communication will be critical to ensuring technical accuracy, translation quality, and instructional clarity. * * * Job Details: Content Evaluation & Auditing: - Review AI-generated STEM content (science, technology, engineering, and mathematics) to ensure technical correctness, logical flow, and conceptual clarity. - Evaluate explanations, problem-solving steps, and final outputs for precision in both Spanish and English. - Identify and document translation errors, scientific inaccuracies, or ambiguities in AI outputs. Multilingual Translation Validation: - Verify that Spanish and English translations preserve the original content's technical meaning, scientific terminology, and intended logic. - Detect and resolve language-specific nuances that could impact learner comprehension. Annotation & Feedback: - Provide clear, structured feedback to improve the quality of AI-generated content and annotation. - Review and suggest refinements to guidelines for STEM topics, problems, and reasoning processes. * * * Ideal Qualifications: Generalist, STEM & Linguistic Proficiency: - Fluent in Spanish and English, with proven experience working on content across both languages. - Solid background in science, engineering, mathematics, or a related technical field. - Experience in bilingual instruction, scientific writing, technical translation, or curriculum development is highly desirable. Analytical Thinking & Problem Solving: - Strong ability to break down complex scientific and technical topics clearly. - High attention to detail and logical consistency in STEM reasoning. - Communication & Feedback Skills: - Familiarity with reviewing or developing educational STEM content, especially for AI or digital learning platforms. * * * Minimum Qualifications: - Master’s degree or PhD in STEM fields (e.g., Engineering, Science, Mathematics, Technology, or related disciplines). - Fluency in both Spanish and English (spoken and written). - 2+ years of experience in the STEM/Generalist field. - Prior experience with annotation, curriculum design, or AI content review is a plus. * * * ### Additional Details: - The role is remote and asynchronous, i.e., you can primarily work on your schedule. - This project will require approximately 15-20 work hours per week. - This position is structured with clear expectations. * * * Application and Onboarding Process: - After submitting your resume, you will have a 15-minute conversation with our AI interviewer to test your research and reasoning skills. - Within a few days, we will reach out for a follow-up call or decision on your application and move forward with project onboarding soon after. About : - Our team is based in San Francisco, CA - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey

Role Overview Mercor is driving a leading AI research initiative focused on benchmarking and enhancing model performance across a range of machine learning tasks. We are seeking Machine Learning Researchers and PhDs. This is a remote, short-term engagement with flexible hours and opportunities to contribute to frontier AI evaluation and research. ## Key Responsibilities - Compile external ML competitions into challenging tasks that reflect real-world responsibilities. - Validate implementations against original plans and mark discrepancies. ## Ideal Qualifications - 5+ years of experience in applied machine learning or a PhD in machine learning or related fields. - Strong understanding of ML research methodologies, experimental design, and evaluation practices. - Excellent analytical and technical writing skills. - Experience with reproducibility or benchmarking in ML research preferred. - Detail-oriented and able to deliver high-quality, structured feedback independently. ## Engagement Details - Type: Independent contractor - Mode: Fully remote and asynchronous — work from anywhere, on your own schedule. - Commitment: 20-40 hrs/week (Can go upto 80hrs/week depending on your performance) ## Compensation & Contract Terms - Hourly Pay Rate: Up to $120/hour - Payment: Weekly via Stripe Connect - Contract Type: Independent contractor engagement - Structure: Remote, milestone-based evaluation with flexible scheduling - Application Process - Submit your resume or CV highlighting relevant ML research or engineering experience. - Complete a short AI-based interview and a brief questionnaire about your experience. - Selected candidates will receive detailed onboarding materials and access to the project environment. ## About Mercor Mercor is a global talent marketplace connecting exceptional professionals with leading AI labs and research organizations. Our mission is to empower experts to contribute directly to the most influential and technically advanced AI projects worldwide. Mercor is backed by investors including Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. Thousands of professionals across disciplines — from research and engineering to law and design — have joined Mercor to build the next generation of artificial intelligence systems.

Position Overview At Mavis, we are continuously dedicated to delivering high-quality products to our 20,000+ employees and 3,000+ company-owned and franchised locations. Here you will be developing modern software for our stores. You would work closely with other engineers and our product management team, as well as regularly work on-site with other departments to ensure our software is scalable and meets business needs. Responsibilities The Fullstack Engineer is responsible for the following: • Working with our engineers and business leaders to learn our existing software, • Developing and maintaining features and bug fixes in a React and Node.js codebase, • Building RESTful endpoints to interact with 3rd party APIs and Microsoft SQL Server, • Participating in code reviews and other Agile ceremonies, • Writing clean and maintainable code that follows our technical guidelines Qualifications To be eligible for the Fullstack Engineer position, you must: • Possess 2+ years of experience as a full stack engineer or similar position, • Be proficient in Javascript, Typescript, React, and Node, • Have experience working with Git platforms or an equivalent version control system, • Understand REST APIs and microservices, • Hold a BA degree in a related subject, or equivalent work experience The Company is committed to the principle of equal employment opportunity for all individuals. Consistent with the Company’s commitment to equal employment opportunity, our policy is to comply with all applicable federal, state and local laws concerning employment discrimination. Accordingly, employment decisions are made without regard to an employee’s or applicant’s actual or perceived membership in any category or status protected by applicable federal, state or local law. In addition, the Company is committed to providing equal employment opportunities to qualified individuals with disabilities, including employees affected by pregnancy. This may include providing reasonable accommodation, where appropriate, in order for an otherwise qualified individual to perform the essential functions of the position.

Join one of the nation’s leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The NOC Analyst plays a key role in strengthening our monitoring capabilities by ensuring alerts are properly escalated and resolved in a timely manner. They will analyze current and historical data to identify recurring issues and drive proactive improvements. They will collaborate closely with IT teams to develop monitoring tests, enhance alerting systems, and ensure efficient escalation and resolution processes. This position is critical to maintaining stability and rapid incident response across our data centers, cloud services, enterprise applications, and networks that support business operations across the organization. Essential Duties & Responsibilities ● Work closely with cross-functional teams to design and implement testing for network, server, and application health, including performance evaluation, trend analysis, process failure detection, and uptime verification. ● Perform initial triage and resolve or escalate incidents according to established procedures and SLAs. ● Monitor enterprise systems, servers, cloud workloads, networks, and business-critical applications for performance and availability issues. ● Coordinate with Network, Systems, Cloud, Application Support, Development, and Security teams to resolve incidents. ● Maintain accurate incident documentation and ensure proper communication throughout incident lifecycles. ● Conduct system health checks and validate stability following maintenance activities or changes. ● Identify recurring issues and provide recommendations for improvements to monitoring, alerting, or processes. Qualifications ● 2–5 years of experience in a NOC, IT operations center, or enterprise systems observability role. ● Experience in a large corporate or distributed enterprise environment; retail industry experience preferred but not required. ● Proficiency in web application technologies, with experience in APIs, HTTP status/error codes, and end-to-end request tracing. ● Proficiency with enterprise monitoring and alerting tools (e.g., SolarWinds, Datadog, Splunk, Dynatrace, Zabbix). ● Understanding of networking fundamentals (TCP/IP, VPN, DNS, VLANs,). ● Experience with writing SQL queries ● Experience supporting Windows/Linux servers, virtualization technologies, and cloud environments (AWS/Azure/GCP). ● Strong communication and analytical problem-solving skills. ● Ability to manage multiple incidents simultaneously and work effectively under time-sensitive conditions. ● Collaborative, detail-oriented, and able to work with cross-functional technical teams.

Job Description We are working with a prominent, regional firm seeking an Employee Benefits Attorney with at least seven years of experience to join their White Plains, NY office. The ideal candidate will have at least seven years of experience handling matters for plan sponsors, plan administrators, and/or plan fiduciaries relating to qualified retirement plans, health and welfare plans, and other employee benefit plans and arrangements. This role offers the opportunity for direct client engagement, collaboration with multidisciplinary teams, and representation before federal agencies such as the Department of Labor (DOL), Internal Revenue Service (IRS), and the Pension Benefit Guaranty Corporation (PBGC). The candidate will advise business clients on complex compliance, regulatory and transactional matters, including the design, implementation, and ongoing compliance of qualified retirement plans and health and welfare benefit programs; provide strategic counsel on ERISA, the Internal Revenue Code, HIPAA, COBRA, and related federal and state regulations to the extent the foregoing are relevant to employee benefit plans and arrangements; represent clients before the DOL, IRS, and PBGC in audits, investigations, compliance and plan terminations; draft and review plan documents, amendments, summary plan descriptions (SPDs), summaries of material modifications (SMMs), and other compliance-related communications; support business transactions with due diligence and integration of employee benefit plans; monitor legislative and regulatory developments and proactively advise clients on risk mitigation and compliance strategies; and collaborate with attorneys in corporate, tax, and labor & employment practice groups to deliver integrated client service. The candidate must have demonstrated experience with DOL, IRS, and PBGC interactions, including administrative proceedings; strong technical knowledge of retirement and health plan compliance; excellent legal research, writing, and client communication skills; the ability to manage multiple client matters and deadlines in a fast-paced environment; familiarity with executive compensation and nonqualified plans; and experience advising for-profit, non-for-profit, and governmental employees. Experience in a law firm environment is preferred. New York Bar admission is required. The firm offers a competitive base salary commensurate with experience, and a wide array of benefits, including medical, dental, vision, life insurance, flexible spending accounts, long term disability, short term disability, and a 401(k) plan. In addition, they provide a collaborative and supportive work environment; encourage and support integrity, diversity, collaboration, and professional growth; and provide the foundation and support for their attorneys to succeed such as mentoring relationships, comprehensive training and continuing education opportunities, the ability to work directly with partners and clients, and recognition for contributions to the firm's success. To be considered, please provide a resume, and law school transcript. Writing samples or deal sheets and cover letters are not required but are appreciated. All applications are confidential and NOT shared with employers without the candidate's permission. Oak Ridge Legal Search and the clients we work with are equal opportunity employers and provide equal opportunity to qualified applicants regardless of race, color, religion, national origin, age, gender, gender identity or expression, marital status, sexual orientation, ancestry, physical or mental disability, veteran status or any other legally protected class in accordance with all applicable laws. If a level of experience is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.

Job Description LaBella is currently hiring for a Senior Structural Engineer in our White Plains, NY office. The Structures Discipline provides structural engineering services with emphasis on new design, repair, and rehabilitation of constructed works, as well as investigation and performance evaluation. Individual must be able to work independently, as well as part of multi-discipline teams. Duties: • Serves as a Lead Engineer who supervises a team of structural engineers, designers and technicians in production of structural construction documents including drawings, specifications, bidding and construction administration for large complex projects including calculation and document reviews., • Develops cost effective system layouts as well as performing calculations and coordination with other disciplines., • Performs site visits for documentation and cost estimating of existing systems and building conditions., • Prepares technical specifications., • Reviews and evaluates shop drawings and product submittals., • Visits construction sites to inspect work in progress or completed., • Maintains and manages budgets for projects including hours and resources., • Maintains client relationships, • Prepares Engineering Reports., • Completes complex and specialty types of design., • Stays abreast of technical advancements in respective field and disseminates information to others., • Minimum of 10+ years of experience working in the consulting engineering industry., • Strong writing and communication skills., • Demonstrated ability to meet deadlines., • BS in Civil Engineering is required., • A New York State PE license is required., • Revit Experience is a plus., • Project history using computer analysis software experience is essential. Salary Range: $90,000 - $120,000 The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Benefits Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events, • Community Service Events

Job Description About Us Catalyst Labs is a specialized talent partner with a focus on recruiting top-tier engineers across Software, Data, and AI-driven domains. We are deeply embedded in our clients’ technical hiring operations. We collaborate directly with Founders, CTOs, and Heads of AI at Tier 1 VC backed startups, scale ups and enterprise tech like Palatir, who are driving the next wave of applied intelligence from model optimization to productized AI workflows. We take pride in facilitating conversations that align with your technical expertise, creative problem-solving mindset, and long-term growth trajectory in the evolving world of intelligent systems Our Client: A fast-growing technology company that embeds top engineering talent directly into customer environments to solve high-impact operational and data challenges. They help enterprises rapidly build and scale mission-critical applications that drive measurable business outcomes. The company bootstrapped to generate $25M in revenue and raised $6.7M in total funding, supporting its continued growth and expansion. Location: Hudson Yards, NY Work type: Full time, Hybrid (travel required 10 to 30% of the time) Overview This role is centered around partnering directly with customers to solve their most valuable and complex problems. As a Forward Deployed Software Engineer, you will work hand-in-hand with stakeholders to design, build, and maintain high-impact applications that drive real business change. Your day-to-day work involves understanding mission-critical objectives, transforming enterprise data into operational workflows, and delivering tools that executives and frontline teams rely on to make informed decisions. You’ll move fast rapidly iterating, building systems from scratch, and enabling organizations to modernize their operations at exceptional speed. Beyond writing code, you will play a key role in reshaping how entire teams operate by delivering powerful, data-driven solutions that directly influence business outcomes. Key Responsibilities * Work closely with customer stakeholders to understand their most critical business objectives and translate them into high-impact technical solutions. * Architect, develop, and maintain applications that operationalize enterprise data and drive measurable business outcomes. * Build end-to-end workflows using large structured and unstructured datasets in production environments. * Iterate rapidly, often building systems from scratch, to help customers transform their operations at exceptional speed. * Collaborate directly with executives, operators, and cross-functional teams to deploy tools that meaningfully improve business processes. * Own projects autonomously taking full responsibility for delivery, implementation, and long-term success. * Embed with customer teams as needed, providing both technical expertise and on-the-ground support. * Travel to client sites as required (typically 10 to 33%) to support implementations and ensure successful adoption. * Work hybrid/on-site at company offices (London, New York, Washington D.C., or Denver) and at customer locations during key phases of deployment. Qualifications Required * Bachelor’s or Master’s degree in Computer Science or a related field. * 1 to 5 years of experience as a fullstack engineer, data engineer, or FDE * Strong analytical and problem-solving skills, with the ability to break down complex challenges and deliver practical, production-ready solutions. * Proficiency in Python and/or TypeScript. * Demonstrated experience building applications that leverage large datasets in real-world production environments. * Proven track record of delivering measurable outcomes through codewhether as a software engineer, data scientist, or technical analytics lead. * Ability to work independently and own outcomes end-to-end while also collaborating effectively with technical and non-technical stakeholders. * Excellent communication and interpersonal skills to work closely with customers and internal teams. * Willingness to travel for customer implementations (10 to 33% depending on project). * Enthusiasm for working hybrid-in-person at one of the company’s office locations and onsite with customers. Preferred * Experience working with Palantir Foundry and/or AIP. * Experience delivering production ML or LLM-based solutions. * Experience building production React frontend applications. * Familiarity with Spark, distributed computing, or large-scale data processing frameworks. Note: We adhere to strict data protection policies to ensure that your information is secure and only shared with potential employers with your explicit consent to ensure your confidentiality throughout the hiring process

Job Description The role is responsible for providing applications sales support, working with our global sales team members and customers to determine the sensory technology, hardware, software reporting requirements, product sample testing, and inspection requirements for existing and potential new projects and applications. Responsibilities include lab work, field & virtual product demos, producing presentations and reports, inside sales support, and providing technical support for the sales and marketing team. Responsibilities also include developing and testing new technology solutions and processes that can improve product performance and marketplace positioning. This role will require the application of a wide range of basic academic knowledge, such as chemistry, knowledge of electro-mechanical systems, and statistics, as well as practical thinking and creativity. This position provides the opportunity to travel, and work with engineers on leading-edge products and will be a member of the Global Application Engineering organization. Knowledge, Skills, & Abilities: • Good writing skills, • High level of energy and readiness to travel, • Excellent Communication Skills and ability to present effectively to customers, • Detail-oriented, hands-on, and action-oriented, • Ability to assess next steps and see beyond immediate tasks at hand, • Able to travel 40%, strong customer focus, attention to detail, fast acting, and an excellent communicator Minimum Education Required: • BS from a program focused on engineering or sciences

Job Description A multi-discipline engineering firm with over 70 years in business is looking for a Wastewater Discipline Engineer for their White Plains, New York office! Responsibilities: • Use technical knowledge/experience to lead projects, • Manage projects from planning/design to construction of wastewater conveyance systems (pipelines, pump stations storage, and end-of-pipe treatment facilities), • Prepare, review, and approve project drawings, specifications, schedules, and cost estimates, • Lead construction documents/specifications development, • Manage engineering services during construction, • Coordinate project tasks with other disciplines, • Develop medium/large planning and design projects, • Prepare complete construction packages, • Create/manage cost estimates and project schedule, • Complete tasks on schedule and within budget, • Prepare detailed engineering calculations and analysis, • Assist with business development (proposal development/preparation and client management), • Meet/exceed client expectations, • Mentor/train junior staff Requirements: • Bachelor’s degree in civil, environmental, chemical or mechanical engineering or related field of study, • 8+ years of experience in the planning, design, and construction of wastewater conveyance systems, • Prior experience in process design, treatment plants upgrades and pump station design, • Experience writing/developing proposals, • Experience utilizing design software to solve complex issues, • PE License, • Strong data analysis and technical problem solving experience Salary is commensurate with experience. Successful applicants must be authorized to work in the USA without sponsorship. All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity, or national origin. Please contact Laura Harrison for further information! 517-906-6926

Job DescriptionWoodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. This commitment enables us to make a meaningful impact on our clients, communities, and the planet. Woodard & Curran is offering a unique opportunity to join our growing Stormwater and Flood Resiliency Team. In this role, you will collaborate with our Municipal clients to develop, design, permit and provide construction services on a variety of projects across the New York, New Jersey and New England Regions directed at providing flood resilience to our communities and the improvement of surface water quality. Who are we looking for:Woodard & Curran seeks a detail-oriented stormwater engineer to support a diverse variety of stormwater and flood resiliency projects. Based in our Rye Brook office, you will work with teams on projects primarily spanning across five geographies in New York and the northeast, but with the opportunity to engage on exciting projects around the country. The successful candidate will work with client and project managers, technical specialists, and other engineers, supporting our clients on a wide range in evaluating, planning, designing, and constructing urban stormwater solutions, including flood risk mitigation, stormwater conveyance, stormwater quality, and programmatic funding, among other areas. Offering Flexible Remote/Hybrid Work Schedule:Expectation is 1 to 2 days in the office or onsite with clients. Travel up to 20%:Clients within the New York, New Jersey, and New England Region.Projects may include: • Stormwater Master Planning., • Urban flood resiliency projects., • Stormwater quality treatment projects., • Multi-benefit projects., • Civil/Site projects.What you will be doing at Woodard & Curran, • Technical writing and communications with clients and regulatory authorities., • Site design, site grading, erosion & sediment control, and stormwater management design., • Working with designers to develop design plans., • Preparing local, state, and federal permit application packages., • Preparing specifications., • Construction administration., • Mentoring and delegating to staff-level engineers., • Delegating and managing project tasks to staff while overseeing total project delivery., • Enforcing and applying quality assurance and quality control processes.What you will need to succeed, • 4 – 8 years of experience in the design of flood resiliency and stormwater related projects., • Bachelor’s degree in Civil Engineering, Environmental Engineering or a related technical field., • Registered Professional Engineer in New York (or ability to apply for reciprocity)., • Excellent communication and interpersonal skills., • Ability to work collaboratively with clients and team members. Coverage and support for your needs and well-being:•Disability: Paid short and long term disability•Health: Medical plan options; plus dental and vision plans.•Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.•Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources. Equal Employment OpportunityWoodard & Curran is an Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors. If you have a disability and need a reasonable accommodation to apply, please contact Beth Sweitzer. Inclusion & BelongingWe welcome individuals from all backgrounds to apply, as we believe that different perspectives and experiences enrich our workplace and enhance our ability to serve our clients and communities effectively. At Woodard & Curran, we are committed to fostering a respectful and inclusive work environment. We understand that the best solutions for our clients and communities come from a culture that nurtures the success and growth of all employees. As an employee-owned organization, our dedication to fostering growth, access and opportunity empowers us to serve our clients effectively and advance our mission of making a positive impact on the world. Our success is rooted in supporting our team members to reach their full potential, enabling us to deliver the most innovative, sound and effective solutions to improve our communities around us. Non-Solicitation Disclosure:Please be advised that we do not accept unsolicited resumes or candidate submissions from recruitment agencies. Any resumes or candidate profiles submitted without a signed contract in place will be considered unsolicited and will not be eligible for any referral fees. Recruitment agencies must have a valid, signed agreement with our company prior to following the submission process to consider potential candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionMulti-discipline engineering firm in business for decades is looking for a Civil Engineer – Discipline for their White Plains office! Responsibilities: • Design and coordination of work for multidiscipline projects (due diligence/site feasibility studies, site engineering, through regulatory approvals, full permitting for full range of site development projects), • Develop site layout and design (site grading and storm drainage, roadway design, water and sewer infrastructure, erosion and sediment control), • Prepare hydrology and hydraulic calculations, • Project administration duties (report writing, gathering information, writing proposals/correspondence, tracking project costs, completing progress reports), • Prepare engineer’s opinion of probably cost for designed projects and specifications for public bids, • Coordinate tasks with other departments (engineering and architectural), • Build/maintain client relationships, • Responsible for delivering projects on-time, on budget, and within quality standards Requirements: • Bachelor’s degree in civil engineering or closely related discipline, • 12+ years of design experience with a focus on site development projects, • PE License, • Knowledge of civil engineering principles and practices of related technical areas, • Knowledge of NYSDEC storm water drainage and SWPPP requirements, • Proficient in AutoCAD/Civil 3D skills, Autoturn, Excel, and Photoshop Salary is commensurate with experience. Successful applicants must be authorized to work in the USA without sponsorship. All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity, or national origin. Please contact Laura Harrison for further information! 517-906-6926

Job Description SUMMARY Plans and directs the day-to-day operations of the branch. Works with Director of Operations and Territory Sales Managers to develop strategies to improve customer service, drive additional sales, increase profitability by controlling costs, create policies and marketing programs that will increase sales and grow the existing customer base. Ensures that all customer needs are met and service is quick and efficient. Directs warehouse and delivery operations in a safe, clean, organized, efficient manner. DUTIES AND RESPONSIBILITIES • Ensure branch performs to expected financial standards, with growing revenue and well-managed operating expenses, • Maintains a safe, clean, well-organized, well-maintained facility, • Identify & implement process improvements to increase staff efficiency., • Actively works with outside sales team to fulfill customer needs, • Assist walk-in and telephone customers; help solve their application needs, • Ability to troubleshoot and make suggestions for customer solutions, • Ensure customer orders are pulled from stock according to picking/fulfillment instructions. Product is clean, sufficiently boosted and labeled before delivery, • Works closely with the Materials Department to maintain appropriate inventory levels, • Conducts regular cycle counts to achieve inventory accuracy, • Oversee and participate in the picking, shipping and receiving, unloading trucks, and checking in stock, • Establish standards and sort and place merchandise on racks, shelves, or in bins according to those standards, • Record amounts of items received or distributed in computerized inventory control system, • Participate in required training and acquire certifications as directed by management, • Directly supervise warehouse and driver staff, • Responsible for adequately staffing the branch to ensure quality service while maximizing efficiency, • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws., • Operational experience with facilities, driver fleets, warehousing, general office, field installations, customer service, sales, technology, vehicle logistics and process background., • Professionalism without fail, and the ability to communicate (verbally and in writing) effectively & efficiently with all levels of management., • Excellent communication and customer service skills, • Excellent time management, multitasking and prioritization skills., • Ability to work independently – self-starter, • Ability to read and interpret documents such as purchase orders, shipping manifests, packing lists and/or shipping lists, • Basic math skills with ability to count, add, subtract, multiply, and divide, • Previous experience in a warehouse environment and experience with multi-carrier shipping systems preferred, • Basic computer skills including use of Microsoft Excel, Word and Power Point, inventory and warehouse management systems, Passage of pre-employment drug screen, physical and background check is also required. Please include a cover letter and salary requirements with your resume.

Job DescriptionWoodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. This commitment enables us to make a meaningful impact on our clients, communities, and the planet. Woodard & Curran is offering a unique opportunity to join our Rye Brook, New York office and provide high-quality wastewater/water engineering services to municipal clients nationwide. The successful candidate will be a motivated, growth-oriented professional with the ability to manage project teams from the planning, preliminary design, final design, construction phases, start-up, and operations of facilities or infrastructure. You will have staff to mentor and clients to support. Not only will you have engineers to support you, but our integrated electrical, structural, CAD, operations, and SCADA teams will help you deliver an enhanced product. You will be an active participant in our delivery system improvement programs and continuous learning opportunities. Woodard & Curran creates a safe and fun environment for employees to thrive and collaborate with teams locally and nationwide to deliver clean water solutions to our clients. Who are we looking for:You will primarily provide project management and engineering support on wastewater and drinking water projects. This position offers the opportunity to direct and collaborate with a team of junior and mid-level staff while providing the ability to consistently work with mid- and senior-level technical staff and leadership across the organization. The ideal candidate is a technically focused individual with strong experience in evaluating, planning, designing, and constructing drinking water and wastewater infrastructure and systems and experienced in engaging with client stakeholders such as operators, superintendents, and public officials to understand how to support their needs. Familiarity with a broad range of issues related to master planning, treatment, distribution, and collection systems is preferred. You will lead the delivery of multiple projects, must be familiar with local and federal regulations, and be able to support marketing and proposal efforts. Location: Rye Brook, NY Office (Hybrid) Travel: Yes, 10 – 20% to clients within the Mid-Atlantic Region and locally within Westchester County, NYTo name a few, projects may include: • Municipal wastewater systems, including collection system infrastructure, pumping system hydraulics, and wastewater treatment processes, • Collection system assessments, design, and rehabilitation, • Drinking water distribution capacity analysis and design, • Drinking water treatment system upgrades, • Pumping station designs and rehabilitationWhat you will be doing at Woodard & Curran:, • Managing and executing work on wastewater and drinking water system design, planning, and construction projects by leading and collaborating with multi-disciplinary teams within Woodard & Curran and with subconsultants., • Determining the overall delivery approach for projects. Partner with senior leadership to develop technical approaches to larger projects., • Scheduling and tracking project budgets, milestones, and deliverables., • Utilizing Woodard & Curran’s Project Management Framework to execute all projects., • Demonstrating strong and proactive communication skills to keep the project management and technical team(s) updated as project work progresses., • Connecting and working with external suppliers and subcontractors support project delivery, • Interacting with clients and representing the firm in a professional manner, • Visiting client sites for meetings, proposal development, and/or to observe the status of construction projects., • Coordinating with contractors and clients in the field during construction to ensure that projects are executed in compliance with the Contract Documents., • Interfacing with state and local regulatory agencies and permitting officials, • Conducting and coordinating QA/QC reviews on project deliverables to ensure Woodard & Curran technical excellence standards are met., • Collaborating with leadership and resource leaders on staffing projects., • Providing input on the development of Woodard & Curran design guidelines and standards., • Preparing and delivering presentations and training programs to internal and external clients and professional associations., • Supporting business development efforts under the direction of a client manager.What you will need to succeed:, • 10-15 years of consulting engineering experience., • A B.S. Degree in Civil or Environmental Engineering. An M.S. Degree is preferred., • Registered Professional Engineer in New York (or ability to apply for reciprocity)., • The successful candidate will have project management and delivery expertise in civil and environmental engineering and an in-depth understanding of the engineering concepts associated with municipal water systems, • Ability to manage multiple projects with demonstrated strong project management skills, • Well-versed in state and federal regulations., • Knowledgeable in state bidding laws and funding programs., • Excellent writing, communication, and presentation skills., • Demonstrated ability to conduct effective presentations to stakeholders is a plus., • Experience with proposal writing and developing project scope, budget, and schedulesThis role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations. This position’s anticipated pay range is provided above; final exempt salary or non-exempt hourly pay will depend on experience level, and considering a % based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets. #LI-TB1Employee Support & Benefits Retirement Savings:•401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed Time away from work:•Observed holidays: Choose up to 9 holidays to observe annually•Vacation: Accrued based on years of experience and calculated on hours worked•Sick time: Paid sick time for non-work related illness or injury.•Parental leave: Up to 80 hours of Paid Parental Leave for child bonding Coverage and support for your needs and well-being:•Disability: Paid short and long term disability•Health: Medical plan options; plus dental and vision plans.•Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.•Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources. Equal Employment OpportunityWoodard & Curran is an Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors. If you have a disability and need a reasonable accommodation to apply, please contact Beth Sweitzer. Inclusion & BelongingWe welcome individuals from all backgrounds to apply, as we believe that different perspectives and experiences enrich our workplace and enhance our ability to serve our clients and communities effectively. At Woodard & Curran, we are committed to fostering a respectful and inclusive work environment. We understand that the best solutions for our clients and communities come from a culture that nurtures the success and growth of all employees. As an employee-owned organization, our dedication to fostering growth, access and opportunity empowers us to serve our clients effectively and advance our mission of making a positive impact on the world. Our success is rooted in supporting our team members to reach their full potential, enabling us to deliver the most innovative, sound and effective solutions to improve our communities around us. Non-Solicitation Disclosure:Please be advised that we do not accept unsolicited resumes or candidate submissions from recruitment agencies. Any resumes or candidate profiles submitted without a signed contract in place will be considered unsolicited and will not be eligible for any referral fees. Recruitment agencies must have a valid, signed agreement with our company prior to following the submission process to consider potential candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionThornwood, NY Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionThornwood, NY Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job Description Who We Are and Why Join Us At OnMed, our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust, and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are As a Technical Field Support specialist at OnMed, you will serve as the first point of contact for our users and partners seeking technical assistance. Your role will require genuine commitment to helping our partners and clients deliver quality healthcare through OnMed to patients. You will collaborate closely with cross-functional teams across hardware and software, often involving innovative and proprietary technologies. Your expertise in supporting our users, following up with their concerns, and documenting their experiences will be key to driving the success of our products. Role’s Responsibilities • Serve as the initial point of contact for all field support issues through multiple channels including chat, calls, and emails, • Ensure that issues are logged, investigated, and resolved in a timely manner by addressing them if possible, escalating more complex technical incidents to appropriate teams, and following up until the problems are resolved, • Provide on-call support on rotation, • Document and update support tickets, incident reports, Standard Operating Procedures, and other internal documents as issues arise, • Install, configure, and maintain hardware, software, and network devices including Commercially available and custom OnMed specific Software and devices, • Configure and deploy Network hardware (e.g., Ubiquity Gateways and managed switches), decommission and recycle old hardware, • Work with vendors and third-party support as needed to fix remote devices Knowledge, Skills & Abilities • Working knowledge of Windows 10/11 and Server 2022 operating systems, • Technical writing and documentation skills along with excellent verbal communication skills, • Familiar with administrative tools (Active Directory, Intune, etc.), • Familiarity of Networking (DNS/DHCP/Firewalls/VPN, etc.), • Experience with Ubiquiti network hardware and Workstations/Industrial PCs, • Excellent diagnostic, troubleshooting and problem-solving skills, • Familiar with common software such as Microsoft Office, Adobe Acrobat, zoom video conferencing, • Must be able to work independently and highly detail-oriented Education & Experience • Associate’s degree or certifications in computer engineering, Information Technology, or equivalent, • Minimum of 1 year providing on-call and/or IT support required, • Healthcare IT experience supporting medical clients, EMR, and HIPAA understanding preferred Note: This role will require the ability to be “on-call” outside of normal office / work hours. Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $80,000 - $90,000 commensurate with the candidate's experience, plus an annual discretionary performance bonus. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-HYBRID

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.