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1 Year + Contract REMOTE As a Project Manager, you'll be working within our Professional Services customer-facing project management team to manage enterprise-wide Contact Center solutions for customers from many verticals. The Professional Services team implements and maintains both Telecommunication hosted and CPE solutions which contribute millions in revenue. The custom IVR and voice solutions are critical to our customers so our focus is to consult with both quality and a sense of urgency in mind. The project management team follows the Professional Services Project Methodology which uses a standard set of processes and procedures to provide a structured, consistent approach to planning, organizing, and controlling PS activities. You'll need to have: • Active PMP certification., • Project management experience in the Genesys Cloud Contact Center Services area., • Genesys, Avaya, and IVR technologies experience (CPE)., • Four or more years of relevant work experience., • Microsoft Office Experience (Project, Word, Excel, and Visio). Even better if you have: • A degree, Eight or more years of project management experience in the Contact Center Services area., • Agile and Waterfall project methodologies experience., • Enhanced telecommunications knowledge., • Expert level vendor management skills, including contract agreements, negotiations, service level agreements, and performance measurements., • Experience coordinating management of technical, security, and network architecture frameworks., • Demonstrated excellent written and verbal communication skills, • Experience with Clarity and Smartsheets. Responsibilities : • Handling all aspects of project delivery using the Telecommunication Professional Services Project Delivery Model., • Planning and executing of complex Genesys Cloud Call Center technology project lifecycle implementations., • Providing project managerial leadership and governance for moderate to large, complex projects involving multiple technologies or representing a significant revenue risk. Using technical understanding to ensure engineering milestones are achievable and aligned to solution end state., • Interfacing with Management, PMO program stakeholders, and customer representatives., • Tracking and presenting dashboard project metrics to management., • Facilitating the definition and documentation of project requirements, scope, and deliverables., • Developing and maintaining project plans, action logs, risk and issue logs in Smartsheets, • Being accountable for delivering projects on time, within budget, and with high quality., • Handling resource forecasting and tracking., • Applying subject matter expertise on Genesys Cloud contact center technologies required to design and deliver custom solutions. Ensuring all flow down requirements are managed to overall project scope, including TPVs and internal suppliers., • Handling the most complex problems and developing resolutions independently., • Leading cross-functional, high performance, virtual teams., • Actively managing customer expectations., • Escalating issues that require executive attention.

Technical Project ManagerPredominant telecommunications services firm is in search of a Project Manager (PM) to oversee all technical aspects of a Project (with Mobile operators) using planning, monitoring and controlling processes. Previous hands-on technical experience – MUST • Proven project

Principal Project Manager – Telecommunications, Media, and TechnologyBe part of a culture that celebrates excellence and drives innovation where success is a shared journey.As a Principal Project Manager – Telecommunications, Media, and Technology, you help customers reimagine the future of work

Job Description Delivery Driver Reports to: Warehouse Manager Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary: The Delivery Driver transports telecommunications equipment on a project basis to and from CBM and customer facilities. This includes everything from long hours of driving in all weather and conditions to physically moving material into and out of vehicles to CBM and customer facilities. Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. ● Transport telecommunications equipment over land to and from CBM and or customer facilities. ● Perform “white glove” delivery service in a safe manner, preventing equipment damage. ● Perform equipment and trash removal services. ● Inspect vehicles for mechanical items and safety issues and perform preventative maintenance. ● Plan routes and meet delivery schedules. ● Document and log work/rest periods and miles spent driving and retain fuel/toll receipts. ● Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures. ● Maneuver trucks into loading or unloading positions. ● Collect and verify delivery instructions. ● Report defects, accidents or violations. ● When not performing delivery functions, driver will assist with warehouse functions as a warehouse specialist. ● Adherence to training, safety and compliance requirements. Qualifications: • High school degree or an equivalent qualification from an accredited institution., • Must have appropriate medical clearance (CDL-B equivalent) to drive a vehicle with a GVWR greater than 26,000 pounds, as well as any vehicle towing a trailer that does not exceed a GVWR of 10,000 pounds. Knowledge, Skills and Abilities: ● Proven work experience as a Truck Driver. ● Ability to drive long hours and travel regularly. ● No recent moving or driving violations. ● Extensive knowledge of applicable truck driving rule and regulations. ● Adaptability and foresight to handle unexpected situations (traffic, weather conditions, etc.). ● Knowledge of customer requirements for delivery. ● Knowledge of warehousing techniques. ● Knowledge of standard office practices and procedures. ● Skilled in using common warehouse machinery and equipment. ● Skilled in both verbal and written communication. ● Skilled in following written and oral instructions. ● Ability to establish and maintain effective working relationships with those contacted in the course of work. ● Maintains physical stamina and strength required to move heavy equipment and product weighing up to 75 pounds. ● Must be capable of managing time effectively and multi-tasking as necessary. ● Demonstrates familiarity with all warehouse and delivery safety precautions and is able to observe these at all times. Special Requirements: ● No recent moving or driving violations. ● Willing to submit to background/drug checks and provide employment recommendations. ● Depending upon the nature of work, the workers should take care of points such as cleanliness, punctuality and safety codes. Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee will be required to drive for long periods of time and load/unload vehicles. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk; climb; stoop, kneel and crouch., • The employee must regularly be able lift and/or move up to 75 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment • Majority of typical workday is spent driving a commercial truck/van., • Time will be spent in warehouses and customer premises, including office, central office, datacenter, cell site, and other telecommunications locations., • Time may also be spent meeting with supervisors in an office., • Temperatures are variable and often uncontrolled, unless the product being stored requires that the maintenance of a specific temperature., • Conditions onsite and on the road can be dangerous, as tasks involve the operation of material handling equipment., • The noise level in the work environment is usually moderate. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.