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Welcome to — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. Managed Services Delivery & Customer Success Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates Respond to reactive requests while providing proactive recommendations to improve performance and adoption Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence Support Operations Advisory & Optimization Lead discovery and needs assessments to understand support goals, pain points, and constraints Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows Translate operational recommendations into practical platform changes and process improvements Zendesk Administration & Configuration Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms Manage configuration changes with testing, validation, and clear documentation AI Adoption & Resolution Acceleration Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance Improve automated resolution through effective bot experiences, containment, and handoff to agents Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time AI Expert Advisory Engagements Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution Produce clear recommendations and action plans, and track progress against agreed outcomes Reporting, Analytics & Support Insights Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities Provide clear recommendations and stakeholder updates based on data and observed outcomes Enablement, Documentation & Change Adoption Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features Create and maintain practical documentation including runbooks, playbooks, and configuration notes Improve self-service and knowledge by assessing Help Center performance and recommending content updates Integrations & Technical Troubleshooting (Partner with Engineering) Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed Support integration discovery and requirements, and assist with testing and validation Document incidents, root cause findings, and remediation steps to prevent repeat issues Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Senior Oracle APEX Developer IIEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: _ #CJ $149,760 - $216,320 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Oracle APEX DeveloperEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: _ #CJ $116,480 - $149,760 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description: Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners. Role Overview: As a Business Developer, you will be in charge of leading the carrier business development in Latam, Africa and Middle East carrier partnerships mainly. The objective of this role is to achieve new innovative contracts with new Mobile Carrier Operators across the world under complex enterprise sales (partnerships) negotiation. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships. Responsibilities: • Strategic Partnership Development:Leverage your strong knowledge of eSIM and GSMA-related technologies to proactively investigate market trends, identify new telco carriers and partners, and onboard them to enhance their product offerings in line with the approved carrier relations strategy of improving their product offerings based on approved carrier relations strategy., • Contract & Agreement Execution:Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations., • Operational Coordination:Collaborate with internal teams to implement and maintain carrier agreements efficiently., • Market & Performance Analysis:Continuously review and prioritize incoming feature integrations with telco carriers, and constantly look for improvement in the current product/supplier portfolio., • Process Optimization:Ensure seamless execution of end-to-end carrier management, from onboarding to contract renewal, reducing inefficiencies. Candidate Experience: Required Experience: • Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry ideally in the eSIM business, • Strong negotiation skills and proven experience in contract management with international mobile carriers., • Deep understanding of MNO, MVNO, and MVNE business models., • Experience analyzing business performance metrics and driving strategic initiatives., • Fluent in English (C1 level required); additional languages are a plus., • Experience working in fast-paced, global, and multicultural environments., • Strong analytical and results-driven approach. Desired Experience: • Previous experience working with mobile carriers or telecom providers., • Knowledge of eSIM and GSMA technologies., • International experience or exposure to global markets. Benefits: • Competitive salary with an annual performance bonus., • 20 days of paid time off., • XXXX annual training budget for professional development., • Flexible work environment (hybrid/remote options available)., • Work with a global team in a fast-growing technology company., • Career development opportunities in an international and innovative setting. Liquid error: undefined method `public_fields' for nil:NilClass

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. _ Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Collaborate with Sales and Operations ecosystem to execute a connected Customer Journey (LBGUPS – Learn, Buy, Get, Use, Pay, Support) Professional Success Competencies: • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact _ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: • _, • _

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: 3rd Ave - Bronx, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Riverdale, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Bartow Ave - Bronx, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: 86th St. Bayridge - Brooklyn, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with experience in wireless, broadband, or consumer electronics who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect with the essential services above. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Cross Bronx, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences. We offer competitive base pay ($55,000 – $65,000) PLUS $24,000 – $30,000 in annual commission potential, and a clear path for career growth through our industry-leading leadership training and development programs. Who We Are We are a rapidly expanding branded partner for Optimum. You'll work in our stores, helping residential customers connect to essential services like high-speed internet, mobile, video, and voice. Who We’re Looking For We’re seeking experienced retail leaders—ideally with a background in wireless, broadband, or consumer electronics—who thrive in fast-paced, high-volume environments. As a Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs. Key Responsibilities: Store Leadership & Operations • Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight., • Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals., • Ensure compliance with company policies, including cash handling, inventory management, and operational audits. Sales & Business Growth • Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines., • Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities., • Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns. Team Management & Development • Recruit, hire, train, and develop a high-performing sales team., • Conduct regular coaching sessions, performance reviews, and skill development workshops., • Foster a collaborative, performance-driven culture with a focus on accountability and recognition. Customer Experience Excellence • Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals., • Resolve escalated customer concerns quickly and effectively., • Ensure all team members are knowledgeable on the latest products, promotions, and technology updates. Requirements Qualifications • 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Proven success in driving sales performance and leading high-performing teams., • Strong leadership, communication, and coaching skills., • Analytical and problem-solving abilities with experience using performance metrics., • Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred., • High school diploma or GED required; Associate or Bachelor’s degree preferred., • Flexible schedule availability, including evenings, weekends, and holidays., • Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required)., • Bilingual (Spanish) strongly preferred. Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, Vision, 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers. Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Roslyn, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Hunts Point, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Gateway, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Fulton - Brooklyn, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with experience in wireless, broadband, or consumer electronics who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect with the essential services above. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Roslyn, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Optimum Communications, Inc. (NYSE: OPTU) is one of the largest broadband communications providers in the United States, delivering high-speed internet, video, mobile, and voice services to approximately 4.4 million residential and business customers across 21 states. As a brand built for the future, Optimum is committed to reimagining connectivity and delivering exceptional experiences through next-generation technology and customer-first innovation. The Company also operates Optimum Media, an advanced advertising and data solutions business that enables local, regional, and national brands to reach audiences across screens with precision and scale. Additionally, News 12 - its award-winning hyperlocal news network - provides trusted, community-focused journalism across the tri-state area and beyond. From multi-gig-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country - to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between. As a member of the Consumer Product Management team, the Product Manager is responsible for leading the strategy, lifecycle management, and management of product operational issues for a subset of products within the residential product portfolio, which includes broadband Internet service, voice/home phone, Wi-Fi, video, mobile and value-added services. This role is accountable for delivering comprehensive and innovative solutions that attract new customer relationships and retain our current subscribers. • Maximize the business value of the value- added services products and portfolio to grow new customer relationships and/or maintain existing customers. Position will have a focus on the company's home phone product and launching new products within the value-added services portfolio., • Provide business success by meeting user needs through the continual planning and execution of product solutions, and have a market-driven focus to provide long-term, sustainable, and profitable business., • Serve as the customer advocate for both products and the organization to drive strategy and bring products to market with an effective product--market fit -- the right product delivered at the right time to the right customer., • Successfully deliver upon operational, customer experience and financial KPIs and manage the lifecycle of product features., • Research technological developments and trends, and competitor strengths and weaknesses., • Understand what the customer needs and how to create new products that meets those needs. Validates products through customer interviews, prototypes, and beta tests., • Partner with cross-functional teams to execute the operational details of each product launch/change identified in the project plan, as defined in the launch process document., • Help identify potential communication challenges associated with Product initiatives to establish the appropriate messaging and ensure that Care, Retail and Sales Reps are appropriately informed., • Minimum of 5 years of product management, consumer packaged goods brand management, consumer services, financial services, cable, telecom or technology experience, managing complex, strategic projects under minimal or no supervision, • Bachelor's Degree or equivalent experience required, MBA or relevant Master's Degree a plus, • Engineering background and/or technical expertise in technology not required but appreciated, • Advanced knowledge of business to consumer telecommunications products and technologies with product management and/or product development not required but appreciated, • Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills, • Experience with home phone, broadband, mobile hotspots, internet access products and services or smart home products and services a plus; solid understanding of broadband access technologies, Wi-Fi and wireless technologies, home automation/IoT or home security a plus, • Strong analytical, problem solving and time management skills, • Demonstrated ability to facilitate communications and projects across cross functional teams, • Experience in the lifecycle of development and customer experience, • Ability to manage operating expenses against established budgets, • Strong business acumen and knowledgeable across many functional areas, including product management, business development, vendor relationship management, product marketing, and marketing, • Strong understanding of business fundamentals of a product and market (like share gains, profitability, addressable market), • Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job Location(s) US-NY-Old Westbury Job ID 2026-4447 Division Networks, Systems & Telecommunications. Position Type Staff Type Regular Full-Time Category Information Technology Work Mode Hybrid New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university's community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future. For more information, visit nyit.edu. NYIT's Office of Information Technology seeks an Endpoint Solutions Engineer located at the Old Westbury campus. Responsibilities: Maintain hardware and software for all NYIT-owned end-user computing equipment. • Develop procedures to allow first- and second-tier support to resolve common end-user computing issues., • Install, configure, upgrade, and patch Windows and macOS operating environments., • Inventory, prepare, and validate computer hardware and associated peripherals before they are deployed to the field., • Deploy computing resources to public computing spaces (i.e. labs, kiosks, classrooms); assist Client Services with deployment of personal computing devices during peak times as needed., • Provide second and third-tier technical support; concisely and effectively document issues to facilitate resolution and maintain user satisfaction., • Provide technical specification support to meet defined end-user computing needs for personal use as well as lab and classroom use., • Maintain inventory, tools, and media necessary for the delivery of support services used within the Endpoint Solutions and Client Services teams., • Manage specific applications in support of end-user computing, including system management, academic software, Windows and macOS deployment, antivirus, endpoint encryption, and print release., • In conjunction with the Manager of Endpoint Solutions and ITS Security Teams, develop and implement policies related to desktop security., • Provide excellent customer service to all members of the NYIT community to maintain and improve user satisfaction., • Manage student intern staff within the Endpoint Solutions team., • Coordinate support activities for NYIT's leased copier/printer operations across all campuses; monitor associated print management software, print volumes, and user quota allocations to ensure optimal use of resources and services., • Other duties as needed by the department and defined by the supervisor., • Bachelor's degree in Computer Science or related field and a minimum of three years of relevant technical experience; additional work experience may be considered in lieu of the degree requirement., • Expert knowledge of current versions of Windows, macOS, MS Office, Google Workspace for Education, as well as advanced knowledge of PC and Apple hardware/configuration issues., • Experience creating and updating OS images for Windows and macOS workstation/laptop configurations and supporting imaging processes., • Experience deploying and managing endpoints via MDM solutions such as ManageEngine or JAMF., • Experience with co-management using Intune, including enrollment, configuration, deployments, and hybrid Active Directory-joined device management., • Proficiency in Windows PowerShell utilizing task automation, configuration management frameworks, and remote troubleshooting., • Knowledge of Windows BitLocker Drive Encryption, FDE solutions, and TPM management., • Demonstrated ability to effectively diagnose and resolve hardware issues; expert understanding of the inner workings of PC and related hardware along with the ability to configure office productivity software, such as MS Office, virus protection software, and email clients required., • Knowledge of networking and internetworking concepts including TCP/IP and Virtual Private Networking., • Knowledge of application installation packaging, scripting, and deployment tools., • Strong interpersonal and communication skills; ability to establish effective collaborative working relationships at all levels of the University., • Ability to work independently and as part of a team; ability to work concurrently on multiple tasks and projects; ability to communicate progress/problems to appropriate personnel effectively., • Able to physically move and install computers, printers, and peripherals in locations that may not have an elevator., • Must be detail oriented; possess excellent customer service and problem-solving skills; and display a high degree of integrity., • Ability to work nights and weekends on an as-needed basis is required. New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions. New York Institute of Technology is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer. USD $95,000.00/Yr. USD $110,000.00/Yr.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: The Wavelogic family of products is widely used in Ciena's optical fiber transmission solutions and is one of the main contributors to Ciena's success in the telecommunications industry. To further strengthen our team, we are looking for an expert digital verification engineer who will be involved in the verification of these products, working within a team of digital design engineers, verification engineers and architects, in our Rochester NY office. Your role as an expert digital verification engineer will be to propose and implement innovative verification strategies, in order to thoroughly simulate and validate functional blocks, cores, and subsystems for the Wavelogic family of products.Following are examples of responsibilities in this role, however the role is not necessarily limited to this list and can vary from project to project: • You will be expected to quickly understand the architecture and functional requirements of the project in order to effectively communicate and collaborate with systems engineers and architects., • You will be responsible for the complete and detailed validation of entire subsystems by using an appropriate combination of simulation, formal and coverage methods., • You will be responsible for creating, reviewing and optimizing simulation environment components, test case scenarios as well as functional coverage and formal verification test plans., • You will be expected, if/when appropriate, to lead focused groups of individuals or mentor individuals and manage their priorities towards reaching a specific set of objectives, • You will be accountable for estimating schedules, and once approved track them towards timely completion, while providing clear and precise status updates at regular intervals, • Possibility of reporting directlyto the Senior Manager as an ASIC Verification Prime, • As an ASIC verification Prime, you would be responsible for all aspects of the verification of the digital portion of the Serdes as well as working with partner teams to ensure overall Serdes coverage., • You would also be responsible for participating in architectural and design reviews to proactively advise on verification impacts and improvements for schedule and or coverage. The Must Haves: • Minimum Bachelor's degree in Electrical or Computer Engineering, Computer Science or other applicable scientific degree coupled with expert level experience in the use of System Verilog, UVM, SVA, and simulators from major vendors., • Proven ability in determining appropriate and comprehensive digital verification and coverage strategies, • Highly motivated self-starter, able to work independently, while being a great teammate, • Ability to methodically address (debug) sophisticated technical problems., • Excellent organization, written and oral English communication skills. Assets: • Experience with, • Formal verification methods, • DSP and/or Forward Error Correction, • Using Jira for bug tracking and GIT for source code management and revision tracking, • Familiarity with programming languages such as: Python, Make, bash, object-oriented programming, C, C++. The annual salary range for this position is $147,100 - $234,900. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Switchboard Supervisor (Program Manager). Minimum 13 years supervisory experience in telecommunications, call center, or hospital switchboard environment.

As a Floating Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs. Join one of the fastest-growing telecommunications companies in the country! We are currently hi

As a Floating Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs. Join one of the fastest-growing telecommunications companies in the country! We are currently hi

A leading telecommunications company seeks an experienced Retail Store Manager in New York to drive sales and develop a high-performing team. The ideal candidate has 3–5 years of retail management experience and strong leadership skills.

Red Lion Retail Store Manager – New York Job Type: Full-time. Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands‑on leaders with a passion for driving sales, developing high‑performing teams, and d

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrums reputation for excellence. How You Will Make an Impact • Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales, • Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager, • Monitor assigned accounts to identify revenue growth opportunities and improve service levels, • Present tailored proposals and facilitate sales presentations to address client business challenges, • Broaden Spectrum Businesss reach by cultivating relationships and securing contract renewals with new and existing contacts, • Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management, • Maintain accurate sales databases to track client information and sales activities, • Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience, • Attend sales meetings and training sessions to improve sales skills and stay informed on market trends, • Ensure compliance with Spectrum policies to mitigate risks and support account success Working Conditions • Office-based role with regular travel required to client locations within assigned footprint What You Will Bring to Spectrum Required Qualifications Education • High school diploma or equivalent from an accredited organization (GED) Experience • 3+ years of sales experience exceeding revenue goals Skills • Read, write, speak and understand English, • Demonstrated history of consistently exceeding sales quotas, • Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks, • Proven product and technical knowledge, • Effective relationship building, networking, negotiation and closing skills, • Quick learner able to apply new knowledge and partner with support resources for account growth, • Valid drivers license, safe driving record and willingness to travel as needed Preferred Qualifications Education • Bachelors degree in a business-related field or equivalent combination of education, training and experience Experience • 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry Skills • In-depth knowledge of CRM systems such as Salesforce, • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook #LI-KN1 SCM267 2026-74106 2026 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $69,000.00 and $136,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $88,800. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

Hiring: Switchboard Engineer I Location: Kearny, New Jersey A global electrical infrastructure manufacturer is seeking multiple Switchboard Engineers to support rapidly growing demand across across low voltage switchboards and panelboards. This is an exciting opportunity to join a company with an established international footprint that has historically been recognized within the telecommunications and surge protection markets, and is now continuing to expand its presence across power distribution equipment driven largely by AI and data center infrastructure growth. The role reports directly into the Engineering Manager and offers strong visibility within a growing engineering team supporting highly customized engineering solutions. Key Responsibilities • Design 3D sheet metal parts and assemblies (150+ item BOMs), • Develop wiring diagrams including PLCs, relays, breaker accessories, and control components, • Create and interpret one-lines, front views, and layout drawings using CAD software, • Collaborate cross-functionally with Engineering, Manufacturing, and Operations teams, • Support customer-driven design solutions and communicate with suppliers/vendors as needed What They're Looking For: • BS in Mechanical or Electrical Engineering (or similar), • 15 years of experience in an electro-mechanical or electrical manufacturing environment, • Strong proficiency with 2D/3D CAD software (Autodesk preferred), • Familiarity with NEC and UL standards highly preferred, • Experience with UL891, UL67, UL508A, or UL1558 is a plus, • Exposure to conductor sizing, OCPDs, and control logic/circuits preferred What's Offered: • Competitive benefits package, • PTO + company-paid holidays, • 401(k) employer contribution

Hello, and thank you for your interest in the position! Front Desk Helpers is a woman-founded outsourcing company based in New Jersey, USA, established in 2015. Our areas of expertise are talent solutions for healthcare, IT, telecommunications, transportation, architecture, HR management and other fields. Our company is being operated and doing business with our clients based on the principles of transparency, mutual respect and open communication. Front Desk Helpers is responsible for providing stable job opportunities, ongoing personal growth and collaboration with international top-tier professionals. If our values match, do not hesitate to submit your application! We are seeking a remote Coordinator in a New York home care agency. Our clients are seniors who require assistance from home health aides. Our task is to organize and control the quality of home care services for seniors. You will enjoy the position if you know how to work with people, listen to their needs, coordinate their actions, and have decision?making and planning skills. We have a solid supportive team and a supervisor who has a reputation as a demanding, yet executive person. The skills we are looking for: Spoken and written English and Russian minimum on Upper-Intermediate level (our patients are U.S. citizens, but also immigrants from CIS countries) Computer skills (Gmail, Excel, CRM, working with files in different formats). Your own computer and access to the internet. Ability to multitask and prioritize. Experience in the customer support field is a plus. High level of stress resistance. The position will fit people who like challenges, are willing to learn new soft skills through solving complex problems, can handle a high workload, and would enjoy working with elderly people (including people with mental and physical disorders, and people living in poor conditions). The specialist should be ready for complexities and new or unexpected tasks during the shifts. What is the work schedule: Mon?Fri 9:00?am 5:00?pm according to New York time. Sometimes overtime is possible, which is paid x1.5 of the hourly rate. What do we offer: We provide 1 week of training for new employees, which is paid $4 per hour during training, and the usual rate is $7 per hour (can be negotiated during the interview). Overtime is paid 1.5 times the usual hourly rate. Work in an experienced team, under the supervision of a manager. Ability to work remotely in the afternoon hours. Paid vacation after one year of employment. Bonus system as a way for employees to express appreciation to each other. We provide our employees with IP phones as the instrument to connect to U.S. customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN). Open?minded management, who are easy to contact. Equal opportunities for people of any age, gender, or nationality. Opportunity to learn such skills as adaptability, conflict resolution, prioritization & time management, work ethic, professional email communication, report preparation, etc. What would be your responsibilities: Control home health aides on their visits to patients in the CRM system. Talk to patients and home attendants over the phone to assist in resolving any questions. Communicate with hospitals, adult daycare centers, rehab centers, and patients relatives. Contact insurance plans for overtime approval, authorization prolongations, and advice in various situations. Search for home attendants in our database for replacements in case of sick leaves, days off, vacations, and refusals. Work in CRM system to set up the schedules, visits, new home attendants, and shift changes. Prepare reports and communication notes about patient schedule changes or health conditions. #J-18808-Ljbffr

Switchboard Supervisor (Program Manager). Minimum 1–3 years supervisory experience in telecommunications, call center, or hospital switchboard environment.

The role requires over 10 years of project management experience, with a strong focus on telecom projects. A telecommunications company is looking for an experienced project manager to lead major initiatives in network upgrades and service deployments. Responsibilities include planning and executing

We're seeking a proactive leader with a passion for delivering exceptional service and a proven track record in the BPO industry to join our team as an Operations Manager, specializing in Sales in the Telecommunications industry. Qualifications Experience 5+ years of experience in call center opera

Job DescriptionSenior Oracle APEX DeveloperEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Oracle APEX Developer IIEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionOverview Information Technology is responsible for the planning, implementation, operation and stewardship of Library technology systems and services. These include staff and public computers, networking and telecommunications services, enterprise applications, administrative systems, servers, cloud platforms and related technology infrastructure. The Department of IT Strategy, Policy & Insights partners with the Director of Infrastructure & Operations to transform IT to a business-oriented, product-managed and value-driven organization by providing vision and direction for IT products; developing policies and governance for how IT should be functioning; and measuring IT’s performance to ensure the continued delivery of value to the Library. The Product Manager conceives, defines, tests, delivers, monitors, refines and withdraws IT products to maximize business results. They have a unique mix of skills including strong time management and prioritization, excellent communication both verbal and written, and the ability to lead through collaboration with effective stakeholder management. They are able to work effectively with a wide range of teams — from business leaders to IT I&O technology teams — to drive product success. The Product Manager is able to code-switch effectively, fitting in with different groups, and have enough technical knowledge to engage effectively with IT I&O tech teams. They understand technical issues well enough to prioritize correctly between getting a new feature versus when to reduce technical debt or improve resiliency. Key Responsibilities • Collaborate with stakeholders to be able to build high-quality products for our patrons and library staff, • Operate between the business and product delivery team to conceive and deliver technology products., • Work closely with I&O technology teams to convey the product vision, continuously verify that the product fulfills that vision as measured by customer value and business outcomes analytics and KPIs and help the team ensure it is building the right product., • Research and define the customer segments served by IT products by developing a deep understanding of customer goals, the value customers derive from the product according to the Library’s business capabilities and technology strategies of the business domain., • Analyze market trends and conduct “top down” competitive analysis to understand the current landscape, as well as “bottom up” understanding of our user needs., • Maintain a full product life cycle perspective, and work to balance short-term achievements with long-term goals such as minimizing technical debt while maximizing resiliency., • Define high-quality tests and products to determine valuable new features and products., • Facilitate conversations with stakeholders to keep them informed on product progress, or define new business needs, • Identify and remove roadblocks to keep a project running smoothly, • Contribute to the product roadmap to define scope and future work, • Grow your skills by working with Senior Product Management staff to learn multiple methodologies and techniques to grow further your professional development Required Education, Experience & SkillsRequired Education & Experience • Bachelor’s degree in technology, business, retail, psychology or related fieldRequired Skills, • Demonstrable ability to work on a deadline and be decisive about product scope, goals, user needs and resources, in order to meet product releases, • Data driven with strong analytical capability, able to define measurements of success and impact of a product, • Organized, focused, extremely detailed oriented and adept at prioritization, • Thoughtful problem solver, and a demonstrable ability to negotiate many stakeholder needs, • Ability to work collaboratively with multiple technical and non-technical teams to develop goals and then aggressively pursue them with minimal supervision, • Excellent interpersonal, presentation, oral and written communication skills, including the ability to work effectively with all levels of staff and users, • Mature, empathetic, enthusiastic, and adaptable in large collaborative environments, • Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions, • Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers., • Collaboration and Teamwork – Supports a positive team environment in which members participate, respect and cooperate with each other to receive desired results., • Job-Specific Knowledge and Skills - Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work Preferred Qualifications • Vendor management, • Project management, • methods, skills and technologies to complete work., • Demonstrable leadership, • Excellent interpersonal, presentation, oral and written communication skills, including the ability to work effectively with all levels of staff and users More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer. Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your workPhysical Duties, • Limited physical effort is required, • Light lifting requiredPhysical Required? No Union/Non Union Non Union Schedule • Flexible, 7 hours total between the hours of 8am and 6pm On-call, after-hours, and weekends as necessary

Job Description Claims Intake Specialist New York, NY Pay: $33.00 - $40.00 per hour 26-0497 Job Summary The Claims Intake Representative/Specialist is responsible for providing high-quality customer service and administrative support related to claims processing and intake activities. This role involves handling incoming claims inquiries, creating and maintaining records within legal and claims management systems, managing correspondence, and supporting investigators through accurate documentation and communication. The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced, customer-focused environment. Job Responsibilities • Create entities, incidents, and matters within legal department systems, • Utilize Law Manager database, Outlook, PDF tools, Microsoft Word, and Teams to support daily operations, • Answer and manage incoming claims-related phone calls, • Receive, respond to, and document telephone calls, emails, and written correspondence from claimants, providers, and law firms regarding claims inquiries, • Follow up with external parties to obtain missing or incomplete information, • Save and organize correspondence within associated matter files using eDOCS, • Notify assigned investigators of new communications or documentation added to claim files, • Link related claims and incidents within internal systems, • Maintain and manage multiple shared inboxes related to claims processing and intake, • Route correspondence to appropriate folders and departments as required, • Forward non-claims correspondence to the appropriate internal departments, • Review internal systems for additional information necessary to create and process claims, • Assist with claims processing and additional administrative duties as assigned, • Maintain regular attendance and adherence to departmental procedures and service standards Job Requirements • High school diploma or GED required, • Minimum of 3 years of customer service or claims-related experience required, • Experience in customer service, call center operations, insurance claims, utilities, or telecommunications environments preferred, • Strong proficiency in Microsoft Excel, Word, Outlook, and related office applications, • Excellent data entry and organizational skills, • Strong attention to detail and ability to manage multiple assignments simultaneously, • Excellent verbal and written communication skills, • Strong interpersonal and telephone communication abilities, • Ability to work effectively in a fast-paced environment and remain professional under pressure, • Ability to multitask and prioritize workload efficiently, • Ability to sit or stand while answering phones and using a computer for extended periods throughout the workday Work Experience • Experience in customer service within the insurance sector preferred, • Experience supporting call center or claims intake operations preferred, • Experience working with claims management systems, legal databases, or document management systems is a plus, • Bilingual Spanish language skills preferred#ZR

Job DescriptionPosition SummaryNatural Wireless, a leading provider of ultra-fast, building-wide Internet services, is seeking a high-energy, hands-on Sales Manager – Residential Properties. This individual will lead sales growth across the residential real estate sector, managing a small but expanding team and directly engaging with real estate developers, owners, and property managers to drive adoption of our fiber-speed Internet solutions. The ideal candidate has a strong track record in B2B telecommunications sales, thrives in an entrepreneurial setting, and excels at building relationships and leading teams in high-growth environments.Key Responsibilities • Lead, mentor, and coach a geographically distributed sales team., • Identify, target, and engage multifamily building owners, property managers, and real estate developers to support market expansion., • Conduct strategic outreach through email campaigns, phone calls, and in-person meetings., • Develop and maintain strong, professional relationships with key stakeholders in the real estate sector., • Build and nurture long-term business relationships that result in new service installations and renewals., • Manage a robust pipeline of qualified sales opportunities and consistently exceed sales targets., • Collaborate cross-functionally with engineering, marketing, and operations teams to ensure seamless service deployment and client satisfaction., • Participate in industry events, trade shows, and networking functions to promote the brand and generate new leads.Qualifications, • Minimum 5 years of experience in telecommunications or technology sales, with proven success in prospecting, deal negotiation, and closing., • Demonstrated leadership and motivational skills, including prior experience hiring, training, and managing a sales team., • Exceptional communication, presentation, and interpersonal abilities., • Resilience and persistence — comfortable with high volumes of outreach and rejection cycles., • Experience working directly with real estate executives, property managers, and development firms., • Ability to work in a fast-paced, entrepreneurial environment and manage multiple priorities., • Strong organizational and CRM management skills.Compensation and Benefits, • Base Salary: $90,000 per year, • Commission: Uncapped performance-based commission structure, • Paid Vacation and PTO, • Medical Insurance, • 401(k) with Company Match, • Employee Stock Option ProgramAdditional DetailsEmployment Type: Full-Time Location: New York / New Jersey Metropolitan Area (On-Site) Powered by JazzHR LeVVCtcf5K

Job Description View All Jobs About the Role To support our next phase of growth, Updater is seeking a Sr. Strategic Partnerships Manager to own and scale a portfolio of high-impact partners. In this role, you'll ensure both newly launched and fast-growing partners are fully integrated into the Updater platform and positioned to drive meaningful, sustained results. This is an ideal opportunity for someone who thrives on end-to-end partnership ownership and is motivated by delivering clear, measurable outcomes. You'll play a critical role in strengthening our most strategic relationships while driving the operational excellence and performance gains that fuel growth. Success in this role requires a strong analytical mindset—you're comfortable diving deep into performance data, identifying trends, and uncovering opportunities to grow each partnership. Just as importantly, you can translate that analysis into clear, compelling narratives that drive alignment and engagement with partners, turning insights into action. As a Sr. Strategic Partnerships Manager, you'll lead the day-to-day execution and management of high-value service provider partnerships. This is an individual contributor role that demands a sharp balance of relationship management and operational discipline—ensuring telecommunications and home services partners hit performance targets while operating seamlessly within the Updater platform. Key Responsibilities • Partner Relationship Management: Serve as the primary point of contact for a portfolio of regional accounts, managing regular communication, resolving operational hurdles, and maintaining long-term partner satisfaction., • Performance Execution & Reporting: Monitor and analyze partner KPIs, including sales volume, conversion rates, revenue, and margins. Prepare and present monthly performance recaps, assist in high-level business reviews, and act in a support role for leadership on the company's largest accounts., • Operational Oversight: Manage the technical and marketing "buyflow" for partners. This includes auditing digital customer journeys, ensuring API integrations are functioning correctly, and verifying that compliance and partner brand guidelines are met., • Partner Optimization: Utilize testing to identify opportunities to improve partner performance within the Updater ecosystem., • Monetization Growth: Proactively identify opportunities to increase average revenue per order (ARPO) by evolving partner compensation and commission structures. Help to facilitate negotiations for incremental incentives linked to high-value product tiers and premium service adoptions., • Program Administration: Handle the administrative lifecycle of partnerships, including tracking contract amendments, managing commission reconciliation, and coordinating with internal legal and compliance teams for industry-specific regulatory requirements. Required Qualifications • Experience: 5+ years of experience in account management, partnerships, or business operations including direct experience with large national or regional companies in telecommunications, home service providers and/or utility companies., • Analytical Skills: Proficiency in data analysis and visualization tools to track performance trends and build sales forecasts (e.g. Looker or similar business intelligence tools)., • Detail Orientation: Strong ability to manage complex checklists and technical requirements for digital integrations., • Communication: Excellent written and verbal communication skills; comfortable presenting data-driven insights to mid-level and senior stakeholders., • Project Management: Proven ability to effectively manage multiple partners and internal cross-functional projects simultaneously., • Ownership & Execution: Demonstrates a strong ownership mindset with a bias toward action—proactively identifying opportunities, taking initiative, and driving results end-to-end. Brings leadership in cross-functional environments, collaborates effectively across teams, and maintains a high level of attention to detail while managing complex partner initiativesPreferred Experience, • Experience working with large-scale Telecommunications (ISP/Fiber/Wireless), Insurance, or Home Utility brands., • Experience within a SaaS or performance marketing environment, • Familiarity with performance-based compensation models (e.g., CPC, CPL, or CPA)., • Understanding of the relocation or "mover" journey and how essential home services are integrated into the moving process., • Strong technical fluency, including a working understanding of APIs, data integrations, and reporting tools; comfortable leveraging data systems to monitor performance, troubleshoot issues, and identify opportunities to optimize partner outcomes. Compensation This role is expected to remain open until 6/14/2026. Compensation for this position is 90% base salary and 10% variable with the base salary range of $113,000-$130,000. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines. About Updater Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we're transforming fragmented purchasing workflows into seamless, automated experiences – freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale. Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit www.updater.com. Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements: • Medical, Dental, and Vision Insurance, • Flexible PTO, • 13 paid company holidays annually, • Updater Stock Options, • 401(k) with employer match, • Wellbeing Subsidy, • One Medical membership, • Virtual on-demand healthcare through Teladoc and Talkspace, • Flexible spending account (FSA), • Health savings account (HSA), • Supplemental Short & Long Term Disability Insurance, • Supplemental Life Insurance, • Paid Parental Leave

Job DescriptionYU & Associates, Inc., an awarding winning engineering firm located in Elmwood Park, New Jersey is seeking a Utility Project Manager to join our team. As a Project Manager specializing in utilities engineering, you will be responsible for leading and overseeing projects related to utility design, coordination, and construction. Requirements: • Manage and supervise utilities engineering projects, including water, sewer, gas, electric, and telecommunications infrastructure. Serve as the main point of contact for clients, maintaining strong relationships and ensuring effective communication throughout the project lifecycle., • Lead and mentor a multidisciplinary project team, providing technical guidance and ensuring project objectives are met., • Develop comprehensive project plans, including scope, budget, schedule, and resource allocation., • Coordinate with internal and external stakeholders, such as utility companies, regulatory agencies, and subcontractors, to ensure seamless project execution and compliance with regulations., • Conduct thorough reviews of utility designs, ensuring constructability, efficiency, and adherence to industry standards and best practices including ASCE SUE standards, • Prepare and review project deliverables, including design plans, specifications, reports, and cost estimates., • Monitor project progress, identify potential risks and challenges, and implement effective mitigation strategies., • Prepare comprehensive technical reports or the presentation of complex data, findings, or analyses., • Coordinate complex multi-disciplinary projects., • Perform additional responsibilities as required by business needs., • Participate in project or pursuit meetings, including those onsite when necessary., • Support and participate in the development and mentorship of staff., • Stay updated on emerging trends, technologies, and regulations in the utilities engineering field. Qualifications: • Bachelor's degree in Civil Engineering or a related field. A master's degree is a plus. Professional Engineer License in New York and/or New Jersey is required, or ability to obtain within 6 months., • Minimum of 8 years of experience in utilities engineering, with a focus on project management., • Proven track record of successfully managing utilities engineering projects, including water, sewer, gas, electric, or telecommunications infrastructure. We offer employees competitive compensation packages; benefits packages; life insurance, short/long term disability insurance; and 401K retirement plan with company match. YU & Associates' is an Equal Employment Opportunity employer fully committed to providing equal opportunity in all areas of employment practices. No employee or applicant for employment is discriminated against because of race, creed, color, religion, gender, gender identity or expression, sexual or affectional preference, sexual orientation, sex, ancestry or national origin, citizenship status, age, disability, marital or domestic status, veteran status, atypical hereditary cellular or blood trait, genetic information or testing, or any other legally protected category in all employment decisions. We foster a work environment that’s inclusive as well as diverse, where our employees can be themselves. Every idea and perspective are valued to meet our common goals. YU & Associates is committed to supporting our employees’ well-being by providing benefits that are a valuable part of the compensation package. We partner with our employees to foster a healthy, safe and rewarding lifestyle both at work and at home. The Y&A benefits program for full-time employees include: · Benefits: • Medical-National plan with low out of pocket costs to members., • Dental-National plan., • Vision-National plan with the largest vision network., • Life/AD&D-Benefit available should an employee pass away while employed., • Short-Term Disability-Benefit in the event an employee is unable to work for a short period of time., • Long Term Disability-Benefit in the event an employee is unable to work for an extended period., • Employee Assistance Program-Employee 3rd party support available when needed., • ADP Retirement Plan with company match., • Bonus Program – based on individual and company performance., • Yearly review – based on individual and company performance.Tax Savings Tools:, • Healthcare Reimbursement Accounts-Tax Free benefit to employees., • Flexible Spending Accounts-Tax Deductible benefit for employees., • Dependent Care and Commuter Program-Tax Deductible benefit for employees.Value Adds:, • Will Preparation, • Beneficiary Grief Support SALARY RANGE: $130,000 - $150,000 Powered by JazzHR i8eKt9YC6i

Job DescriptionDescription: Tillman FiberCo is building a 100% fiber network to support the next generation of broadband services. Tillman FiberCo is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for an Engineering Project Manager. This position is remote; however, preference will be given to candidates residing in Florida or within the Southeast U.S. Requirements and Responsibilities: • Oversee and manage changes to project scope, schedule, and costs, ensuring timely delivery of projects within defined scope and budget., • Analyze the data input to create accurate internal and external reporting and forecasting for all stakeholders., • Track project performance, specifically to analyze the successful completion of short and long-term goals., • Clarify and develop project scope, detailed work plans, schedules, objectives, estimates coordinates activities of the project team, identifying resources and implementation strategy., • Collaborate across multiple functions to ensure adherence to quality standards and internal processes, review project deliverables, and drive the achievement of required project results, • Provide overall direction and technical or analytical guidance to project and program teams, often spanning multiple organizations, markets, and external suppliers/vendors., • Direct experience leading new fiber deployment and/or expansion initiatives, • Oversee general contractor deliverables, closely monitor progress, and proactively identify risks to ensure alignment with the market build plan., • Lead project status meetings, prepare project reports, and oversee tracking and analysis, including the management of project interdependencies., • Ensure timely completion of milestones as outlined in the contract and facilitate prompt billing., • Create and maintain comprehensive project documentation., • Identifies, recommends and takes action to drive the analysis, solutions resolution to all issues/roadblocks in a timely fashion. Requirements: What we are looking for: • Minimum of 5 years of relevant experience in telecommunications, including project management, major construction fieldwork, project estimating, project controls, project engineering, or equivalent experience in a competitive production environment., • Ability to facilitate project creation and management in standard PM tools (MS Project, Smartsheet, Confluence, JIRA, etc.), • Experience with Telcom Network Design systems, • Vendor & Contract Administration, • Strong interpersonal and communication skills., • Expert knowledge in Microsoft (More specifically Power Point & Excel), Adobe, and related systems, • Ability to analyze data to drive strategic business decisions is key., • Ability to build a cohesive relationship with multiple departments through training, development, and accountability As a growing company, we are committed to attracting and developing the absolute best talent by offering a workplace where results are recognized and rewarded. We offer a terrific opportunity for you to grow: • Challenging, rewarding career within a growing company, backed by a global investor and owner of digital infrastructure assets., • Competitive Salary, • East Coast based company (will work on EST time), • Direct Hire Opportunity, • Collaborative environment, with on-the-job training and mentorship opportunities, • Competitive benefits and wellness package, including medical, dental and vision coverage., • 401k plan with company match, • Generous PTO and 11 holidays annually, • Paid parental leave., • Employee Recognition Program

Job DescriptionAre you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies? Company OverviewEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States. Job SummaryThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency. The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations. The Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations. Role Responsibilities: • Lead mentor, and develop a team of field service technicians, fostering strong performance, professional growth, and safety compliance., • Effectively allocate resources to ensure service execution aligns with contractual commitments and customer expectations., • Collaborate with project managers, sales teams, engineers, facilities coordinators, and technicians to align service operations with business objectives, efficiency goals, and customer satisfaction., • Facilitate discussions with customers, vendors, and internal teams to drive solutions and enhance service delivery., • Oversee system configurations, installations, service execution, and contract fulfillment, ensuring compliance with industry standards, customer requirements, and regulatory guidelines., • Leverage technical expertise and strategic guidance to drive sales growth and expand service center opportunities., • Provide high-level technical direction for diagnosing and resolving complex system issues., • Optimize technician scheduling and resource allocation to improve efficiency and minimize service disruptions., • Track and analyze service center performance, technician productivity, and customer satisfaction., • Prepare reports on contract statuses, operational performance, and service challenges for senior management., • Evaluate trends and project outcomes, recommending process improvements., • Maintain accurate documentation of all service activities and customer interactions., • Utilize ERP systems such as NetSuite to track work orders, manage inventory, and analyze service center performance.Qualifications:, • 5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries., • Proven ability to lead and develop field service technicians in a fast-paced environment., • Expertise in resource management, scheduling, and service forecasting., • Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams., • Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory.Technical Skills:, • Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems., • High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution., • Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers., • Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance., • Oversees system installations and maintenance, ensuring all work meets all requirements., • Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations.Managerial Skills:, • Proven experience leading and mentoring teams, ensuring strong technical performance and professional development., • Strong decision-making skills, capable of managing multiple projects under tight deadlines., • Experience with workload forecasting, staffing planning, and technician scheduling., • Analytical and problem-solving mindset, using data-driven insights to optimize service operations.Preferred Skills:, • Experience working with Federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management)., • Project management experience, with proficiency in tools like MS Project, Smartsheet, or similar platforms., • Familiarity with radio or communications systems, particularly in public safety, utilities, or enterprise environments., • Knowledge of two-way radio systems, modern P25 radio architecture, LAN network infrastructure, and civil processes (including construction, grounding, and electrical systems) as they relate to communications infrastructure.Benefits We Can Offer You:, • Health, dental and vision insurance, • 401k and company match, • Annual Performance Review and Accompanied bonus, • Paid holidays, vacation and sick days, • Ongoing technical training, • Advancement opportunities, • Company-provided uniforms and safety equipment, • Safe, clean & friendly work environmentSalary does not include benefits and/or annual bonus.If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Reporting to the Assistant Vice President of Broadband Deployment, the Network Asset Manager will be responsible for profiling, entering and maintaining digital records of fiber optic and wireless network infrastructure in support of the construction and management of a public broadband network within New York. Success in the role will be demonstrated by building statewide network records, minimizing discrepancies to ensure the operational success of broadband infrastructure under ConnectALL management across the state. WORK PERFORMED: • Develop, implement, and enforce uniform naming conventions for outside and inside plant fiber and wireless infrastructure and ancillary equipment that is built and owned or accessible via IRU by ConnectALL across the state., • Document physical attributes of the infrastructure, including but not limited to location, equipment profiles, contract terms., • Create and maintain digital records of outside plant fiber routes, inside plant infrastructure as well as fixed wireless assets., • Represent physical attributes of the infrastructure with an understanding of the technical details and ownership of cable, fixed wireless equipment, physical vertical structures, cell tower assets, and regeneration/building location and floor plans., • Assign and manage network connectivity and/or lower-level circuit level records and routing detail of shelf, card, port, panel and strand usage., • Interpret “as built” drawings, site survey records and/or spreadsheets for records inventory., • Create splice and/or one-line diagrams in support of network deployments., • Perform other related duties as assigned. MINIMUM REQUIREMENTS: Education Level Required: Bachelor’s degree in engineering, telecommunications, or a related field. Associate’s degree with 7 years, direct relevant experience may substitute. Relevant Experience required: A minimum of 3 to 5 years’ experience using GIS-based fiber management software to document and record network assets and maintain inventory. Proficiency in use of Google Earth to create and/or manage KMZ files and SHP files. Experience creating and implementing standards and processes and producing corresponding documentation. A detail-oriented self-starter who can work independently on multiple projects in a fast-paced environment. Familiarity with outside and inside plant fiber construction principles. Willingness to learn about new technologies, architecture and/or to support and learn new software packages as required. Knowledge Required: Excellent written and verbal communication skills. Proficiency in MS Office-Suite, including Visio. Wireless network and/or building fiber riser experience preferred. Experience utilizing multiple GIS platforms. Experience with drafting software packages such as AutoCAD.

Job DescriptionEducation: • Bachelor's degree or equivalent combination of applicable education and experience required;, • MBA or related graduate degree preferred.Knowledge/Skills/Abilities:, • Proven sales executive experience, and the ability of meeting and/or exceeding established targets;, • Previous experience as a sales executive, sales manager and/or sales and marketing manager;, • Ability to communicate, present and influence all levels of the organization, including executive and C-level;, • Proven ability to drive the sales process, from the planning stage to the closing stage;, • Proven ability to articulate the distinctive aspects of the products and services;, • Proven ability to position products against competitors;, • Developing client-focused, differentiated and achievable solutions;, • Excellent listening, negotiation and presentation skills;, • Excellent verbal and written communications skills;, • Excellent Critical Thinking and complex problem solving skills; and, • Time Management: Managing one's own time and the time of others.Experience:, • 2 to 5 years of relevant job experience with similar essential duties., • Experience is consultative sales techniques and account planning (including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies)., • Demonstrated sales experience (at least 2-5 years) in telecommunications sales and sales leadership experience.Job Summary:, • Determines and creates annual budgets, sales and gross-profit plans, by implementing marketing strategies, analyzing trends and their results;, • Establishes sales objectives by forecasting and developing annual sales quotas for BU, while projecting expected sales volumes and profits for existing and new products;, • Implements BU sales programs, by developing field sales action plans;, • Maintains sales volumes, product mixes, and selling prices, by keeping current with supply and demand, changing trends, economic indicators, and competitors;, • Establishes and adjusts selling prices, by monitoring costs, competition, and supply and demand;, • Completes BU sales operational requirements, by scheduling and assigning employees, and following up on work results;, • Contributes to sales team efforts, by accomplishing related results as needed.Essential Functions:, • Prospecting and soliciting new business and drive customer acquisition for KDDI America., • Qualify prospects against company criteria for ideal customers and sales., • Understanding and clear articulation of the KDDI America value proposition, key differentiators and competitive positioning to prospects including C-level executives., • Identify and qualify business opportunities to sell product and service-based IT solutions., • Cultivate long-term relationships and build trust with C-level executives and key decision makers., • Leverage industry trends and come up with compelling value propositions to address client's needs, wants and desires., • Proactively manage day-to-day client needs, reporting progress to Director of Sales, and identifying new business opportunities across the client's full range of operations., • Stay up to date on the latest technology initiatives and solutions., • Complex enterprise network accounts involving Network infrastructure, network design and custom, • applications., • Carrying out consultative selling, account planning and account Management with a strong emphasis on customer service., • Synthesizing abstract concepts into solutions., • Working closely with Project Management and Operations in pre-sale and post-sale activities., • Provide timely and accurate sales forecasting information and periodically perform pipeline health management to reflect the realistic opportunity workload and value., • Focus on target attainment and conduct all necessary activities required to meet sales targets., • Be a positive representative of the company and its brand in the marketplace., • Conduct all sales activities with the highest degree of professionalism and integrity., • Recommends changes to current sales techniques and/or procedures, based on the team’s performance and new selling techniques;, • Performs any and all other related duties, as assigned from time to time by KDDI America.Salary Range: $60,000 - $90,000 per year Benefits · Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D · Short-Term and Long-Term Disability Insurance · Flexible Spending Account (FSA) · 401(k) with company match · Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays · Tuition Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/. Powered by JazzHR zjeuxcGiCf

Job Description Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking a remote Field Project Manager who is responsible for overseeing all aspects of assigned field projects from initiation through completion. This role serves as the primary point of contact for customers and field teams, ensuring projects are delivered on time, within budget, and to the highest quality standards. The Field Project Manager drives financial performance, maintains schedule and SLA adherence, ensures timely invoicing, and promotes customer satisfaction, while proactively identifying and communicating potential sales opportunities to the Sales team. We offer a collaborative environment with a great work culture that encourages learning and pushes you to rise to the next level! Responsibilities • Ensure all field personnel consistently follow established safety practices and protocols to maintain a safe working environment., • Confirm that all in-house employees and subcontractors fully understand job specifications, scope, and customer expectations, ensuring work is completed accordingly., • Develop, coordinate, and assign daily and weekly work activities to drive timely progress and successful project completion., • Monitor field work quality and compliance to ensure alignment with job specifications, standards, and contractual requirements., • Maintain high levels of customer satisfaction by attending customer meetings and providing regular status updates as required., • Oversee and manage all fielding and permitting requirements to ensure regulatory and project compliance., • Participate in scheduled conference calls to document, track, and resolve quality issues; escalate concerns as necessary to appropriate stakeholders., • Meet regularly with key internal personnel to ensure effective two-way communication and alignment with project goals and objectives., • Oversee and implement corrective actions related to project performance or personnel issues to meet cost targets, schedules, and customer expectations., • Hire, manage, and onboard in-house employees and subcontractors as required by project workload., • Conduct performance reviews for direct reports and establish goals that promote continuous development and high performance., • Coach, train, and develop direct reports; review, approve, and submit weekly timesheets., • Promote and represent the company image by exercising sound, ethical business practices with employees, customers, and the public, ensuring service quality meets or exceeds expectations., • Perform additional duties and responsibilities as assigned. Qualifications • 5+ years of hands-on experience as part of a utility, construction, or field-based project management team., • Experience managing field and office resources for permitting activities and design data collection., • Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Visio., • Prior experience using project management software and related workflow tools., • Hands-on experience with Katapult, including project setup, workflow management, route mapping, and pole data collection., • Advanced proficiency in KMZ creation and editing; basic working knowledge of ArcGIS., • Strong knowledge of fiber, coax, and pole terminology, including design concepts and related installation practices., • Ability to read and interpret construction drawings, fiber route maps, and engineering prints, with a basic understanding of make-ready requirements., • Demonstrated ability to manage complex projects in alignment with defined scope, budget, and schedule., • Proven experience managing a field production team, including setting performance goals to improve efficiency and increase gross profit (GP)., • Strong analytical and problem-solving skills, including conducting research into project-related issues and developing solutions to ensure project success., • Proven ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment., • Ability to work independently as well as collaboratively within cross-functional teams., • Strong communication and people skills with a high level of attention to detail., • Highly responsible, resourceful, accurate, dependable, and self-motivated., • Demonstrated leadership skills with the ability to positively influence others, collaborate effectively, communicate across all levels, actively listen, and understand workplace dynamics., • Ability to embrace corporate values, understand the company mission, and exemplify CCI leadership behaviors. Preferred • 7+ years of experience in engineering design or management roles within an industrial or construction environment, preferably in a related industry., • Project Management certification (PMP or equivalent). The shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible, and willing to work outside normal business hours as necessary. Additional Information • Travel up to 25% for this position is required., • We do not sponsor applicants for work visas. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer. #LI-DNI

Job DescriptionSenior Sales Manager – Data Center Infrastructure (Power / Switchgear) Job Location: United States Work Model: Remote (U.S.-based) with travel Employment Type: Full-Time Compensation: Base USD $150,000-$170,000+ + Commission (OTE $300,000-$400,000+) About the Client Inner Circle Agency is hiring on behalf of a well-established, privately held industrial technology company operating globally across North America and Europe. The organization specializes in power infrastructure and electrical protection solutions, with a strong footprint in telecommunications and industrial applications. They are actively expanding their presence in the data center space, supporting large-scale, high-value infrastructure projects across the U.S. With approximately 2,000 employees worldwide and growing investment in U.S. operations, the company offers the agility of a mid-sized firm with the backing and resources to support major enterprise clients. Role Overview Our client is seeking a Senior Sales Manager to drive business development within the data center and large-scale infrastructure market. This is a high-impact, revenue-generating role focused on building and expanding relationships with key stakeholders across hyperscale data centers, large contractors, and developers. The successful candidate will play a critical role in growing a new and strategic business line, with the opportunity to build out a team over time. This position is ideal for a senior sales professional with an established network and the ability to generate and close high-value deals independently. Key Responsibilities Develop and execute a strategic sales plan targeting data center and large infrastructure projects across the U.S. Leverage an existing network to generate new business opportunities and secure high-value contracts Build relationships with key decision-makers including contractors, developers, and enterprise end users Drive the full sales cycle from prospecting through deal closure Collaborate with internal engineering, project management, and manufacturing teams to deliver tailored solutions Represent the company in client meetings, presentations, and industry engagements Identify and pursue direct-to-client opportunities, bypassing traditional intermediary channels where applicable Contribute to long-term growth strategy, including potential team build-out QualificationsRequired Proven experience in data center sales or infrastructure-related sales Strong track record of generating revenue and closing large-scale deals Existing relationships with key players in the data center ecosystem (e.g., contractors, developers, end users) Ability to operate independently in a business development capacity Experience managing complex sales cycles involving multiple stakeholders Willingness to travel as needed to meet clients and drive business Preferred Experience selling power infrastructure, switchgear, or related electrical solutions Background working with hyperscalers or large enterprise clients Experience in roles such as Sales Manager, Sales Director, or Business Development Manager within relevant industries What the Client Offers Competitive base salary with high earning potential (OTE $300K–$400K+) Commission structure tied to revenue generation and deal performance Opportunity to build and lead a sales function within a growing business line Strong internal support including engineering, project management, and manufacturing teams High visibility role with direct exposure to senior leadership Autonomy to build, grow, and own a market segment Backing of an established global organization with significant growth investment in the U.S. Additional Notes This is a U.S.-based role with flexibility on location, provided candidates are able to travel as needed The position is focused on new business generation, not account management Ideal candidates are entrepreneurial, relationship-driven, and motivated by high earning potential tied to performance

Job DescriptionCompany Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description We are seeking a highly experienced and technically advanced Sr. AV Manager who can bridge business needs with technical execution. This role requires a strong client-facing professional who can consult on AV strategy, design enterprise-grade systems, manage projects end-to-end, and support installations when required. The ideal candidate will be equally comfortable presenting AV solutions to executive stakeholders, designing complex video conferencing systems, leading integration teams, and supporting end users in a fast-paced, high-demand environment. • Client & Business Engagement, • AV System Design & Engineering, • Project Management & Leadership, • BoM & Commercial Review, • Operation & Strategic Contribution, • Scope Documentation & Reporting, • Installation Oversight & Technical SupportQualifications Education • 4-years college degree in Network Engineering, Telecommunications, Audio/Visual Technology, or a related field Experience, Knowledge and/or Skills: 1. Client & Business Engagement • Serve as the primary AV subject matter expert (SME) for clients and business partners., • Conduct client needs assessments and recommend scalable AV solutions., • Confidently present and explain AV technologies, including video conferencing systems and collaboration services., • Translate business requirements into technical AV designs., • Maintain strong relationships with customers, vendors, and integration partners. 1. AV System Design & Engineering • Design enterprise-level AV systems including:, • Video conferencing rooms (huddle, conference, boardroom, training rooms), • Collaboration spaces and multi-purpose environments, • Digital signage and integrated AV systems, • Demonstrate deep knowledge of:, • Cisco Systems video conferencing solutions (Room Series, Codec platforms), • Poly video collaboration systems, • Cisco Webex, • Microsoft Teams, • Zoom, • Design systems with proper signal flow, network integration, DSP configuration concepts, and control systems., • Ensure interoperability between conferencing platforms and room systems. 1. Project Management & Leadership • Lead AV projects from concept through completion., • Manage internal technicians and/or third-party AV integration partners., • Develop project timelines, milestones, and resource plans., • Coordinate with IT, network, facilities, and construction teams., • Ensure projects are delivered on time, within budget, and aligned with scope., • Proactively mitigate project risks and resolve technical challenges. 1. Bill of Materials (BoM) & Commercial Review • Develop detailed Bills of Materials (BoM) with appropriate AV components., • Ensure selected equipment aligns with design intent, compatibility, and budget., • Review vendor quotations and validate technical accuracy., • Review partner invoices against approved scope and pricing., • Support procurement processes and cost optimization strategies. 1. Scope Documentation & Reporting • Clearly define and communicate full project scope to both clients and AV integrators., • Produce technical design documentation and system diagrams., • Prepare project completion reports including:, • Final as-built documentation, • Equipment lists, • Test results, • Client sign-off documentation, • Maintain organized documentation for audit and service continuity. 1. Installation Oversight & Technical Support • Oversee and, when required, assist with AV system installation and commissioning., • Perform system testing, validation, and user acceptance support., • Provide advanced troubleshooting for video conferencing and AV integration issues., • Deliver end-user training and ongoing support., • Provide white-glove executive support when necessary. 1. Operational & Strategic Contribution • Establish AV standards and best practices., • Recommend lifecycle upgrades and technology roadmaps., • Stay current with emerging AV technologies and collaboration trends., • Support business development efforts with technical consultation. Computer Skills: • Computer skills at level to understand and use MS Word, Excel, and PPT. Travel: 50% Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision. PREFERRED QUALIFICATIONS: • 7+ years of experience in AV system design, integration, and project management., • Proven experience managing enterprise AV deployments., • Strong understanding of IP-based AV, networking fundamentals, and UC platforms., • Ability to communicate effectively with executives, engineers, and technicians., • Experience leading cross-functional teams in high-demand environments., • Strong documentation and reporting skills., • Executive-level communication skills, • Technical depth with business acumen, • Strong leadership and decision-making abilities, • Detail-oriented with high accountability, • Ability to thrive in fast-paced, high-pressure environments, • Customer-first mindset, • Korean/English Bi-lingual Preferred Certifications • AVIXA CTS, CTS-D, or CTS-I, • PMP certification is a plus Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *

Job DescriptionTop Reasons to work with our client • Our client is one of the nation’s most comprehensive, integrated academic health care delivery systems, dedicated to providing the highest quality and most compassionate care., • Excellent benefits, • Autonomy in the work place, • Well liked managementLet's talk and discuss! Job Type : Full TimeLocation : New York City, New YorkPay : Great Pay and Full BenefitsJob Description What you will be doing: • Effectively manage technical projects within the functional area of Cardiology IT., • Oversee the technical designs, implementations, analysis, and modifications of new/existing programs and systems for business or patient care needs., • Ensure the performance, integrity, and reliability of systems components., • Work independently in a professional, information technology environment to oversee complex specialized technology., • Troubleshoot (hands-on) complex technical issues and advise on/implement corrective actions., • Lead technical implementation efforts involving multidisciplinary teams., • Provide training to clinical end users., • Manage relevant systems development, enhancement, and maintenance projects., • Monitor system performance and response times., • Provide reports to management and users as required., • Perform problem analysis and troubleshooting, and maintain appropriate documentation., • Provide technical development and testing and implement changes and enhancements to support scripts, or other changes to the interface engine environments., • Develop test plans, test data, and testing schedules., • Conduct unit and system tests to verify results of technology solutions., • Conduct applications testing, including compiling test scripts., • Provide business-related and technical guidance to other IS staff in the development and support of other IS systems., • Provide programming support for the relevant departmental systems, subsystems, and related software products, in support of clinical and operational clients., • Create, update, and maintain project plans, provide design and installation/support documentation., • As needed, create or modify change management procedures as per departmental standards., • Design, configure, and install new programs, modifications, or enhancements to existing systems., • Perform analysis of business and user needs, document requirements, and revise existing system logic as necessary., • Train end users in the use of equipment and software., • Install/Perform in-house and vendor updates, in a timely and efficient manner in accordance with IS change control standards and procedures., • May provide telecommunications technical expertise and support to users within the Hospital., • Maintain current documentation on all specified systems., • May research, plan, and design interfaces between a wide variety of systems to support clinical and business needs of the Hospital., • Develop, test, document, and implement changes and enhancements to existing interfaces, support scripts, or other changes to the interface engine environment., • Train clinical end users., • Coordinate applications developments and migrations with developers from multiple teams., • Provide support during non-working hours to ensure the operations of production systems in a 24 x 7 environment, if needed., • Position involves on-call responsibility on a rotating schedule.Experience you will need:, • Degree or major in Computer Science (Preferred), • Strong communication, collaboration, and documentation skills, • Experience with Cardiology IT apps such as Syngo Dynamics, MUSE, ISCV, • Knowledge of Networking: TCP/IP environment, • Provides Tier 3 Applications Support, • Experience with Cloud Services: AWS, Azure, • Experience with Cardiology specific Artificial Intelligence, • Three to five years of previous work-related experience in the Clinical IT space, • Knowledge of one or more Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL, • Knowledge of Programming Languages where applicable: C++, Java, HTML, Python, or other, • Knowledge of Health and Imaging protocols and applications: HL7 protocol, DICOM, EPICOur client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

Job Description Events Coordinator, Stadium Operations Department: Stadium Operations Reports To: Executive Director, Stadium Planning & Special Projects Job Status: Full Time, Non-Exempt Description: Built upon our storied legacy, the Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business. The Stadium Operations Event Coordinator will assist the Executive Director of Stadium Planning & Special Projects and the Senior Manager, Stadium Operations with the coordination of the logistical and functional activities for non-baseball events including conferences, community events and private functions. This role serves as a key liaison between internal departments, external clients and vendors to ensure seamless event execution, exceptional guest experiences, and compliance with safety and operational standards. Primary Responsibilities: • Coordinate the logistical and functional needs for assigned non-baseball events., • Prepare event documents and communicate information to operations and support staff including as related to audio-visual, telecommunications, set-up, custodial, maintenance, security, and ticketing personnel., • Be onsite for events, as assigned, while demonstrating continuous efforts to exceed guest expectations., • Enforce Stadium policies and procedures throughout each event; identify and, when necessary, resolve problems with the Stadium Operations Manager on Duty., • Maintain accurate and complete files, records and other documents relating to events, including inventory management., • Assist in the management of external vendor load-in and load-outs during events., • Track maintenance issues for events and problem solve in real time for guest safety and premium guest experience., • Other duties as assigned. Qualifications and Experience: • Bachelor’s Degree preferred, • 1-3+ years of experience in operations and event planning, • Ability to coordinate multiple tasks and prioritize quickly, • Ability to build and maintain rapport with service contractors, municipal emergency services and all event staff, • Knowledgeable in determining and coordinating logistical needs for large events, preferably in a large sports stadium or event venue, • Proficiency with Microsoft 365, • Demonstrated excellent written and verbal communication skills, • Proven job reliability, diligence, dedication, and attention to detail, • Willingness to learn and adapt to change, • Must be flexible with working nights, weekends, and holidays including in an outdoor Stadium environment, • Experience with trade unions is a plus., • Understanding of CAD and building code is a plus The salary for this position is $50,000/year plus a comprehensive benefits package. This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees are an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Job DescriptionDescriptionOverview The Technology Infrastructure department is responsible for planning, engineering, installing and operating the technology infrastructure throughout NYPL. These PCs, phones, network equipment and communications circuits provide patrons and staff access to the Internet, public and enterprise applications and other information resources, thereby supporting the entire mission of the Library. We also work with Capital Planning to ensure that all new or renovated buildings include the latest in technology infrastructure. The Manager, Telecommunications will lead the Telecommunications team. The position is also responsible for interfacing with key business leaders to review needs, define requirements, and execute technical implementation. They will review upcoming technical needs (upgrades, road map) and determine optimal balance between functionality and security for such deployments. The manager will also have primary responsibility for reliable operation of in-house and contracted voice services. Key Responsibilities • Provide leadership in planning, deploying and operating the NYPL telephony environment, consisting of Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, Avaya Call Manager and ACD systems, branch Nortel BCM and Partner key systems, and the IP, SIP and POTs circuits that connect them., • Deliver reliable voice calling, voicemail, ACD and audio conferencing services., • Lead efforts to install and upgrade the voice systems to a common VoIP platform., • Manage two staff Telecommunications Technicians, organizing their daily activities and ensuring their timely response to repairs and request tickets., • Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs., • Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations., • Manage telecom vendors that provide hardware support and provision/maintain the circuits, and provide outsourced services such as voice conferencing., • Maintain an accurate inventory of the voice system equipment and circuits., • Periodically reconcile telecom bills against active services to ensure proper billing., • Work with other IT groups and Capital Planning staff to implement the voice portion of new and renovated building projects. Required Education, Experience & SkillsRequired Education & Experience • Bachelor's degree with a major in telecommunications, computer systems, or engineering, or strong combination of education and work experience, • 10 years of experience planning, installing and maintaining a large (1,000+ handsets, 500+ POTS lines, PRI and copper trunks) distributed (25+ locations) voice systemRequired Skills, • Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes., • Experience with Avaya Aura (including Session Manager, System Manager Call Manager) and ACD systems. Strong knowledge of vectoring., • Familiarity with IX messaging or comparable messaging system., • Understanding of structured cable systems., • Available on-call after hours and weekends., • Able to supervise equipment replacement and circuit upgrades during evening and weekends (outside of public service hours) Preferred QualificationsPreferred Qualifications • Relevant Avaya certifications preferred. Cisco or Mitel certification acceptable More...Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your workPhysical Duties, • Limited physical effort is required, • Light lifting required, • Lifting up to 40 lbs. required, • Requires travel within NYC Physical Required? No Schedule M-F 9-5, some flexibility Weekends and nights as required.

Job DescriptionCompany Description Sr. AV Project Manager Location: Ridgefield Park, NJ Work Type: On-site Salary: $7,380 / month Job Overview We are seeking an experienced Senior AV Project Manager to lead enterprise-level Audio/Visual (AV) system design, consulting, and project execution. This role requires a technically strong professional who can bridge business needs with AV technology solutions, manage projects from planning to completion, and provide hands-on support during system deployment. The ideal candidate will have experience designing enterprise video conferencing systems, managing AV integrations, and working directly with clients and cross-functional technical teams. Job Description Key Responsibilities Client & Business Engagement Act as the primary AV subject matter expert (SME) for clients and internal teams Conduct needs assessments and recommend scalable AV solutions Present AV technologies including video conferencing and collaboration platforms Translate business requirements into technical system designs Maintain strong relationships with customers, vendors, and integration partners AV System Design & Engineering Design and engineer enterprise AV systems including: Video conferencing rooms (Huddle, Conference, Boardroom, Training Rooms) Collaboration spaces and multi-purpose environments Digital signage and integrated AV systems Experience with: Cisco video conferencing solutions (Room Series, Codec platforms) Poly collaboration systems Cisco Webex Microsoft Teams Zoom Additional responsibilities include: Signal flow design Network integration DSP configuration concepts Control systems integration Project Management & Leadership Lead AV projects from concept through completion Manage internal technicians and external integration partners Develop project timelines, milestones, and resource plans Coordinate with IT, networking, facilities, and construction teams Ensure projects are delivered on time and within scope and budget Identify and mitigate technical and operational risks BoM & Commercial Review Develop detailed Bills of Materials (BoM) for AV systems Validate vendor quotations and equipment compatibility Ensure alignment with project scope and budget Support procurement and cost optimization strategies Documentation & Reporting Define project scope clearly for clients and integration teams Produce technical documentation and system diagrams Prepare completion reports including: As-built documentation Equipment lists Test results Client sign-off documentation Installation Oversight & Technical Support Oversee AV installation and commissioning Support system testing and user acceptance Troubleshoot video conferencing and AV integration issues Provide end-user training and executive-level support Qualifications Education Bachelor’s degree in Network, Telecommunications, Audio/Visual, or related field Experience 7+ years of AV system design, integration, or project management experience preferred Experience managing enterprise AV deployments Strong understanding of IP-based AV and networking fundamentals Experience working with unified communication platforms Skills Strong communication skills with executives and technical teams Ability to lead cross-functional teams Strong documentation and reporting capabilities Detail-oriented with strong decision-making ability Ability to work in fast-paced environments Additional Requirements Travel up to 50% Proficiency in Microsoft Office (Word, Excel, PowerPoint) Preferred Qualifications Experience with enterprise AV environments Preferred Certifications AVIXA CTS / CTS-D / CTS-I PMP Certification Additional Information All your information will be kept confidential according to EEO guidelines.