Dispensary Assistant Manager
7 days ago
New York
Job Description Overview: The Dispensary Assistant Manager is one of the leaders responsible for the overall operation of a community-based Housing Works Dispensary. Our ideal Assistant Manager is – first and foremost – an ambassador for Housing Works, prioritizing customer service over all other tasks. You must know, embody and actively communicate our Mission Statement, be active in the local community, and work to create an environment and culture that is reflective of the Housing Works Community Values. The Assistant Manager must possess an entrepreneurial spirit with a talent for using existing resources to maximize revenue and profit. In this role, you will work alongside Budmaster Store Manager to lead the training and development of the team, empower employees to work together to reach organizational goals and objectives, and serve as their number one cheerleader and coach. Compensation Range: $24/hr - $26.82/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Responsibilities: • Ensure the dispensary's compliance with security, inventory, and local and state regulations, • Responsible for providing a high level of education and development for staff pertaining to medical cannabis strains, edibles, concentrates and consumption mechanisms, • Document financial, inventory and customer trends; maintain sales and purchasing reports., • Manage and maintain dispensary sales and inventory management software, • Develop strategic and operational objectives for self and others to ensure work is completed efficiently., • Adjust plan accordingly and celebrate success with the team., • Ensure that store uses daily focus with staff deployment, sales goals, special promotions, and daily to-dos., • Work with the Store Manager to train and develop skills of all employees to ensure that all fully understand standards, organizational goals and direction., • Ensure store is merchandised in accordance with Housing Works standards., • Responsible for ensuring compliance with all Housing Works policies and procedures and ensuring that all organizational deadlines and directives are met., • Understand and fully implement Housing Works' customer service program, showcasing exemplary customer service, including but not limited to greeting, saying thank you, explaining policies clearly and politely to the satisfaction of the customer, and by prioritizing assisting customers over all other shop tasks., • Perform all other duties as directed by supervisor and/or executive management., • Work with the Store Manager to recruit, interview, hire, and train all associates., • Conduct progressive coaching/counseling as necessary to ensure associates are meeting established standards., • Encourage teamwork and foster creativity., • High School Diploma or the equivalent, • College degree preferred, • Minimum of 2 years prior retail management experience or equivalent experience in managing a team require, • Cannabis knowledge or dispensary leadership experience a plus., • Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a plus., • Must stay current and adhere to all policies and regulations of the state cannabis agency., • Must meet age requirement as outlined by state cannabis agency., • Able to pass all background checks as required by state cannabis agency., • Intermediate-level math skills, • Knowledge of Microsoft Office Some Human Resource principles Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU. 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