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  • BDC Representative
    BDC Representative
    hace 3 días
    $45000 anual
    Jornada completa
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Social Media Specialist
    Social Media Specialist
    hace 15 días
    $10–$15 por hora
    Jornada parcial
    Manhattan, New York

    MEM HOLDINGS LLC, a diversified holding company with interests in real estate, marketing, hospitality, and manufacturing, is seeking a talented and enthusiastic Social Media Specialist to join our growing team in New York. We are preparing for the exciting launch of Areeka & Karak, a new venture in the hospitality sector, and seek a professional to elevate our online presence. Responsibilities: • Develop and execute comprehensive social media strategies aligned with business goals across various brands, with an initial focus on the launch of Areeka & Karak., • Create, curate, and manage engaging content for multiple social media platforms (e.g., Facebook, Instagram), including text, images, and video., • Monitor social media channels, track performance metrics, and generate regular reports on engagement, reach, and other key KPIs., • Engage with online communities, respond to comments and inquiries, and foster positive brand interactions., • Stay up-to-date with the latest social media trends, tools, and best practices to ensure innovative and effective campaigns., • Collaborate with marketing and brand teams to ensure consistent brand messaging and promotional efforts. Qualifications: • Proven experience as a Social Media Specialist or similar role., • Strong understanding of various social media platforms, algorithms, and analytics tools., • Excellent written and verbal communication skills., • Creative mindset with the ability to produce compelling content., • Ability to work independently and as part of a dynamic team., • Experience in hospitality or multi-brand environments is a plus. Join MEM HOLDINGS LLC and contribute to the success of our diverse portfolio of brands!

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 1 mes
    Jornada completa
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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  • Cleaning Employee
    Cleaning Employee
    hace 2 meses
    Jornada completa
    Williamsburg, Brooklyn

    Are you detail-oriented and take pride in creating clean and welcoming spaces? Rosemary Kosher LLC, a trusted name in Brooklyn, NY, is looking for a dedicated Cleaning Employee to join our team. If you have a knack for keeping things spotless and enjoy working in a supportive environment, we’d love to hear from you! About Us At Rosemary Kosher LLC, we’re committed to maintaining high standards in everything we do. Located in the heart of Brooklyn, we take pride in providing a clean and organized environment for our clients and employees alike. Join a team that values hard work, reliability, and a positive attitude. What You’ll Be Doing As a Cleaning Employee, you’ll play a vital role in ensuring our spaces remain clean, hygienic, and inviting. Your responsibilities will include: Performing routine cleaning tasks such as sweeping, mopping, and dusting. Maintaining the cleanliness of common areas, restrooms, and workspaces. Handling waste disposal and replenishing supplies as needed. Reporting any maintenance or repair needs to management. Following all safety and sanitation guidelines to uphold our high standards. What We’re Looking For We’re seeking candidates who meet the following qualifications: Experience: At least 1 year of prior cleaning experience. Skills: Strong attention to detail and the ability to work independently. Traits: Dependable, punctual, and committed to maintaining a clean environment. Physical Requirements: Ability to perform tasks that involve physical effort, such as lifting or standing for extended periods. Why Join Rosemary Kosher LLC? While we do not offer additional benefits, we provide a welcoming and professional environment where your contributions are truly valued. At Rosemary Kosher LLC, we believe in fostering a culture of respect, teamwork, and dedication to excellence. Ready to Apply? If you’re ready to bring your skills and passion for cleanliness to our team, we’d love to hear from you! Apply today and take the first step toward a rewarding role with Rosemary Kosher LLC. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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