Operations Administrator; Catered Events
22 days ago
New York
Job Description About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. Position Description As an operational support member to the Great Performances sales team, primary duties will include, but are not limited to, event proposal production, catering management software data entry, supporting administrative logistics planning via additional company systems & software, multi-departmental interaction with Culinary, Design, Staffing, and Accounting teams, and meeting all company compliance and operating standards. Assigned directly to team bubbles, which is comprised of a minimum of 2 sales teams, including (1) Event Director (ED) & a minimum of (1) EP per team. Reporting directly to the Director of Operations, Off-Premise Catered Events. Opportunities may exist to work on projects assigned by senior management, vetted and approved by the Director of Operations (DO) &/or Chief Revenue Officer (CRO) Job Purpose Provides administrative support within the Catered Events Sales Department to Event Producers (EPs), conducting primary & general tasks in a timely manner & as delegated by the EP, ensuring the successful execution of applicable event planning deliverables according to company policy for contracted off-premise, full-service catered events. Responsibilities • Provide Specialty Uniform order confirmations per team bubble established in the Staffing Worksheet; Pack specified uniforms, queue w/ Warehouse & Packing teams & ensure applicable returns policies are met from in-field staff, • Acquire purchase orders as-needed, • Place event walkies orders & ensure timely vendor arrival; Confirm pack out & return-shipping w/Warehouse & Transportation teams., • Conduct all reservations & final confirmations for Food Rescue on all applicable off-premises events, including sending vendor-rescue information to the appropriate event management Teams., • Acquire necessary & applicable liquor permitting & insurance certificates as established by company policies., • Check-in & confirm all Bruckner Building event Tasting rental orders are delivered as ordered & in the proper location, fully ready for the Tasting staff., • Upload all applicable team bubble tasting pictures to the corresponding event folders within the company shared files drive., • Produce all company-created ‘standard signage’ for events as needed; Print & pack accordingly with the Warehouse & Packing teams., • Has a minimum of 1-2 years of prior experience in the hospitality industry, specifically in catering & event planning., • A motivated self-starter and skilled at multitasking., • A poised professional, capable of collaborating with a large team of varying individuals, • Displays attention to detail, problem solving, logic, analytical, mathematical & customer service skills, acquired through practice or training., • Possesses food knowledge for menu recommendation & creation, • Excellent computer skills, including proficiency in the Microsoft suite of office products (Word, Excel, PowerPoint, Access). Graphics Design skills & experience are a plus. Ability to successfully navigate & utilize the GP photo library/graphics programs to enhance sales proposals, event paperwork, etc., • Strong written & verbal communication skills, • Possesses great presentation & public speaking skills, • Has high performance expectations & willingly owns results, • Demonstrates a commitment to goals & approach to challenges with a "can-do" attitude & persistence in the face of adversity, • Actively pursues learning & self-development to enhance personal, professional & unit growth Base salary: $30.00/hour Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, Safe & Sick time and FSA (Flexible Spending Account) Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.