Regional General Manager
11 days ago
Stamford
Job DescriptionRegional General Manager – Multifamily Operations Location: Stamford, CT – with travel to residential locations as needed (Stamford/Norwalk) Company: Building and Land Technology (BLT)About Us Building and Land Technology (BLT) is a vertically integrated real estate development, investment, and property management firm with a dynamic portfolio of multifamily, office, retail, and hospitality properties. We are known for our commitment to excellence, innovation, and a collaborative, team-first culture. We are seeking an experienced Regional General Manager to lead the operations of our growing multifamily portfolio. This is an exciting opportunity for a strategic and people-focused leader who thrives in a fast-paced environment and enjoys shaping high-performance teams and exceptional resident experiences.Key Responsibilities of the Regional General Manager Leadership & Team Development • Recruit, hire, train, and mentor high-performing property management and maintenance teams., • Provide timely feedback, coaching, and conduct performance reviews for direct reports; oversee reviews for on-site personnel., • Promote a collaborative, results-driven culture with strong accountability., • Foster teamwork and mutual respect across all levels of the organization.Operational Oversight, • Oversee day-to-day operations across a portfolio of residential communities., • Ensure compliance with company policies, safety protocols, fair housing regulations, and local laws., • Conduct regular property inspections to ensure brand and quality standards are met., • Manage vendor relationships and oversee quality of services provided.Financial Performance, • Establish annual operating budgets and oversee financial performance, including variance reporting., • Drive achievement of NOI and P&L objectives across the portfolio., • Monitor rent collections, leasing performance, occupancy trends, and expenses., • Leverage data to proactively identify areas for improvement and cost control.Marketing & Lease-Ups, • Partner with marketing to develop and execute annual marketing plans and budgets., • Assist in marketing efforts, startup marketing plans, and outreach for new developments and lease-ups., • Supervise planning and execution of resident and promotional events., • Analyze traffic, leasing, and retention metrics; recommend and implement strategies to boost performance., • Maintain thorough market knowledge and complete weekly competitive surveys.Resident Experience, • Lead property teams in delivering top-tier customer service and maintaining high resident satisfaction., • Address and resolve escalated resident issues; implement service enhancements as needed., • Establish a strong and visible presence within the communities.Technology & Reporting, • Utilize AppFolio and other technology platforms to manage leasing, financials, maintenance, and reporting., • Assist with the creation and distribution of reporting for executive leadership.Qualifications of the Regional General Manager:, • Bachelor’s Degree in Business, Real Estate, Hospitality, or a related field, or equivalent work experience., • 6+ years of experience in multifamily or hospitality property management., • 5+ years of experience managing and leading teams across multiple properties., • Proven success with budget creation, P&L oversight, and financial performance., • Experience with lease-ups, new construction, or property repositioning preferred., • Strong interpersonal, organizational, and communication skills., • Tech-savvy, with proficiency in Microsoft Office Suite and property management systems; AppFolio experience is preferred., • CAM or CAPS certification is a plus., • Ability to thrive in a dynamic, growth-oriented environment and travel as needed.Why Join BLT?, • Join a company that is redefining modern urban living., • Lead luxury Class A residential communities in a growing portfolio., • Medical Insurance, • Dental Insurance, • Vision Plan, • 401k Plan, • Life Insurance, • Paid Vacation, • Paid Sick Leave, • Paid Holidays, • Tuition Reimbursement Program PM21 Powered by JazzHR Fa6ktNgefL