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Job Description About Unframe Unframe helps the world's largest enterprises bring LLM-powered applications to life in days - not months. Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we're redefining how companies deploy AI in production - through an LLM-agnostic, Blueprint-led platform that integrates with any data source, requires no fine-tuning, and is priced based on value delivered. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. About the Role We are hiring a Field CTO / Head of Technical Evangelism to lead technical conversations in enterprise sales cycles and build a world-class evangelism function. This is a front-line, revenue-driving leadership role. You will serve as the technical authority in early-stage customer conversations, translate architecture into business value, and build a team of evangelists who can scale our message across regions and industries. You must be equally comfortable speaking with CIOs and whiteboarding architecture for engineering teams. What You'll DoLead Technical Strategy in Enterprise Sales • Join intro and discovery calls with enterprise prospects, • Own architecture and technical validation discussions, • Translate Unframe's building block architecture into customer-specific solutions, • Address technical objections Evangelize Unframe Externally, • Represent Unframe at executive briefings, conferences, and industry events, • Deliver compelling technical presentations and live architecture sessions, • Build repeatable demo narratives tailored by vertical and persona, • Create thought leadership content (talks, workshops, articles)Build and Lead the Evangelism Function, • Hire, train, and manage a team of Technical Evangelists, • Develop standardized:, • Technical pitch frameworks, • Demo flows, • Objection-handling playbooks, • Verticalized narratives, • Create consistency and excellence across field technical engagementsPartner Cross-Functionally, • Collaborate closely with Sales on deal strategy, • Provide structured field feedback to Product, • Help refine positioning against consultancies, point tools, and orchestration stacksWhat Success Looks Like (12 Months), • A repeatable, differentiated technical narrative across the field, • Increased win rates in technically complex deals, • A high-performing evangelism team supporting multiple regions, • Strong executive trust with CIO/CTO-level buyers, • Clear positioning in competitive enterprise AI environmentsWho You Are, • Senior technical leader with deep enterprise AI experience and significant customer-facing exposure (Field CTO, VP Solutions Engineering, Principal Architect, Technical Founder, or equivalent)., • Deep knowledge of:, • LLM architectures, • AI orchestration frameworks, • Enterprise integrations, • Security and deployment models, • Experienced in enterprise sales cycles, • Strong team builder with experience hiring and leading technical talent, • Public speaking or published technical thought leadership, • Experience in data-intensive industries (financial services, real estate, enterprise services), • Experience building technical enablement programsWhy Join Unframe, • Shape how enterprise AI is delivered — not just discussed, • Build and define a function at a pivotal growth stage, • Work directly with leadership to influence strategy

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17- $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17- $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (1 hour) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionTechnical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests., • Writing pilot project charters., • Documenting and validating operational workflows., • Conducting in-field operator training., • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity)., • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation., • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems., • Testing, troubleshooting, and resolving device and backend setup issues before pilot start., • Performing triage and initial debugging of technical issues., • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff., • Obtaining and configuring required devices for field operators.In-Field Responsibilities:, • Conducting trial runs to validate device performance and backend connectivity., • Partnering with client staff to debug and resolve technical issues encountered in the field., • Engaging Client Program Managers and Engineers when required., • Leading and conducting in-field data collection activities., • Providing frequent status updates during field operations., • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed., • Triaging and debugging technical problems in real-time., • Opening and tracking bugs with appropriate Client personnel.Post-Operations Responsibilities:, • Documenting and reporting on pilot results., • Reporting downtimes, tool issues, and bugs affecting pilot performance., • Sharing observations, feedback, and opportunities for process improvement and automation., • Verifying successful data transfer to backend systems., • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution., • Following up to close open bugs., • Participating in data analysis and extraction as needed., • Proactively identifying opportunities for program and workflow improvements.Key requirements:, • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience., • At least 1 year of QA testing or technical support experience with mobile applications., • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel., • Knowledge of SQL and JavaScript is a plus., • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather., • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams., • Demonstrated teamwork and collaboration skills., • Professional demeanor and ability to represent the company appropriately., • Comfortable working in a fast-paced environment., • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls)., • Quick learner with the aptitude for understanding new technologies., • Excellent organizational skills and strong attention to detail., • Strong analytical and problem-solving abilities., • Ability to meet deadlines and take ownership of assigned tasks., • Capable of documenting testing results clearly and systematically.

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! About the Role As a Product Enablement Data Engineer at Cato Networks, you will design, generate, and manage realistic data feeds that power our cloud-managed networking and security platform. This role focuses on creating synthetic yet highly realistic traffic, attack simulations, and telemetry pipelines that replicate real-world customer environments. Your work will enable compelling demos, proof-of-value engagements, and hands-on lab experiences that showcase the full capabilities of the Cato platform. You will collaborate closely with lab engineers, content developers, product management, engineering, and sales engineering teams to deliver scalable and reliable data-driven enablement solutions. Responsibilities * Design and build realistic SaaS traffic simulations and network behavior scenarios * Develop repeatable traffic generation frameworks for demos, labs, and validation environments * Simulate network conditions such as latency, packet loss, jitter, and bandwidth constraints * Create and execute attack simulations aligned with frameworks such as MITRE ATT&CK * Model intrusion techniques including lateral movement, command-and-control traffic, and data exfiltration * Build modular, programmatic attack simulation libraries * Integrate with SaaS platforms via APIs to provision tenants, configure policies, and retrieve telemetry * Deploy and manage cloud-based infrastructure (AWS/Azure) for traffic generation and simulations * Configure VPN connectivity and ensure secure communication between lab and SaaS environments * Build dashboards and monitoring systems to validate telemetry, detection accuracy, and data health * Implement alerting and perform root-cause analysis for data or pipeline failures Requirements * 10+ years of experience in networking or security engineering * 5+ years of experience in data, network, or security engineering * Strong programming skills in Python * Experience working with REST APIs and authentication workflows * Experience building or supporting penetration testing or security simulation workflows * Hands-on experience with Azure (AWS is a plus) * Experience with Infrastructure-as-Code tools such as Terraform * Experience generating network traffic using tools like Scapy, tcpreplay, or iperf * Strong knowledge of Linux environments and networking tools (tcpdump, curl, netstat, etc.) * PowerShell scripting experience for Windows automation and system provisioning * Strong understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, TLS) * Experience configuring VPN clients and secure connectivity * Familiarity with MITRE ATT&CK or similar security frameworks Preferred Qualifications * Networking or security certifications (e.g., CCNA) * Experience building demo or enablement environments * Experience with GraphQL APIs * Familiarity with traffic shaping tools (tc, netem) * Experience with monitoring and observability platforms (Grafana, ELK, Prometheus) * Experience simulating adversary behaviors in controlled environments * Background in cybersecurity, SASE, or networking platforms Why This Role Matters This role ensures that Cato's platform is demonstrated and validated using realistic, high-fidelity data that mirrors real customer environments. Your work will directly influence how effectively customers understand the platform's capabilities, as well as the accuracy of product detection, analytics, and overall performance in real-world scenarios. By building the data foundation behind demos, labs, and proof-of-value engagements, you will play a critical role in showcasing the technical value of Cato's platform. Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-GG1

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serving as the CEO's right hand to drive priority initiatives, track progress against goals, and identify operational bottlenecks * Managing our AI agent deployment pipeline from initial customer onboarding through ongoing optimization * Building and documenting scalable processes for customer implementation, quality assurance, and ongoing support * Creating dashboards to track key metrics across customer success, AI agent performance, and business operations * Managing vendor relationships and evaluating new tools to support our growing operations Requirements * 2-4 years of experience in consulting, investment banking, business operations, or high-growth startups * Clear communicator who builds trust easily with healthcare customers and team members * Experience managing projects from start to finish and coordinating across different areas * Good with numbers and able to spot trends that help guide business decisions * Excited to work in-person at our NYC office You are a good fit if * You're highly organized and can balance multiple strategic initiatives while maintaining a clear view of company priorities * You're proactive about identifying both risks and growth opportunities across the business * You're comfortable working in a fast-paced environment and can adapt your approach as company needs evolve * You're naturally curious about healthcare workflows and passionate about improving them with technology * You take ownership of outcomes and measure your success by company and customer metrics What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Experience Deep Dive (45min) [Virtual]: We'll explore your operational experience, how you've managed complex projects, and your approach to building scalable processes. * Team Day (Half-day) [In-Person]: Visit our New York office to meet with co-founders, team members, and potential collaborators. You'll work through operational scenarios, discuss strategy, and get a sense of our company culture and working environment. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $100K - $150K

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Build and ship: Write production code—building integrations, configuring AI agents, and implementing platform logic based on customer workflows and scheduling rules. * Own implementations end-to-end: Create and manage technical project plans from scoping through go-live. Coordinate internal resources, delegate workstreams, and drive timelines to completion. * Engineer our moat: Our competitive advantage is our ability to stay in the weeds with customers until the technology works. You will architect the high-leverage systems and playbooks that transform these complex implementations into a repeatable, scalable infrastructure. * Be the technical face to customers: Serve as primary POC for customer technical teams—leading discovery sessions, unblocking integration issues, and building trusted advisor relationships. * Optimize AI agents in production: Monitor agent performance at scale, diagnose failure modes, and iteratively refine behavior to improve accuracy, reliability, and patient experience over time. * Grow accounts: Drive expansion post-launch by deploying new features, identifying upsell opportunities, and proactively solving emerging pain points. * Shape the product: Translate field observations and customer feedback into actionable requirements that inform the product roadmap. Requirements * Technical foundation: 3+ years of engineering experience shipping production systems while working directly with customers. This is a hands-on coding role, not purely project management. * Project leadership: Track record of managing complex, multi-workstream technical projects and coordinating cross-functional resources to deliver on time. * Customer-facing presence: Experience as a primary technical POC—comfortable leading architecture discussions and building relationships with technical stakeholders. * Product intuition: Ability to synthesize customer needs into insights that bridge field reality and engineering priorities. Interesting Technical Challenges * AI agent tuning at scale: Configure voice agents for medical terminology and complex scheduling logic, then continuously refine as real-world edge cases emerge in production. * Workflow orchestration: Map and automate multi-step processes—scheduling, insurance verification, prescriptions, documentation—across diverse customer environments. * Personalization that scales: Deploy agents that adapt to each organization's unique protocols and terminology without requiring bespoke rebuilds for every customer. * Debugging AI in the wild: Diagnose agent failures across integrations and LLM behavior, then implement fixes that generalize across deployments. * Shape the product from the field: As the closest touchpoint to customers, identify patterns across deployments and translate insights into product requirements that drive the roadmap. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Applied Coding Exercise (1 hr) [Virtual]: Hands-on challenge for building and optimizing AI agents in healthcare. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, explore our platform, and solve technical problems collaboratively. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $150K - $200K

Job DescriptionDescription: Who We Are John Paul Mitchell Systems (“JPMS”) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role We are seeking a highly experienced and innovative Principal Hair Color Chemist to lead the development and optimization of high-performance professional hair color systems. This role requires deep technical expertise in oxidative and non-oxidative color chemistry, strong hands-on laboratory capability, and a clear understanding of salon and consumer expectations within the professional hair color market. The ideal candidate combines scientific rigor with commercial awareness and thrives in a fast-paced, cross-functional collaborative environment. What You will Do: • Lead end-to-end development and reformulation of professional hair color systems including permanent color, demi/semi-permanent color, lighteners, and developers, • Own formula architecture from concept through pilot and commercial scale-up, • Design innovative systems aligned with brand positioning, performance benchmarks, cost targets, and global regulatory requirements, • Serve as technical subject matter expert for hair color chemistry and bleaching systems, • Drive raw material evaluation, alternative sourcing, and cost optimization initiatives, • Partner cross-functionally with Marketing, Regulatory, Quality, Packaging, and Operations to ensure successful commercialization, • Support salon validation, claims substantiation, and instrumental performance testing, • Troubleshoot complex formulation and manufacturing challenges, • Maintain rigorous documentation in accordance with GMP and GLP standards, • Monitor competitive landscape, emerging technologies, and ingredient innovations within the professional hair color space Skills: • Successful development of professional hair color through hands-on formulation, • Deep expertise in oxidative dye systems, semi-permanent dyes, alkalizing agents, bleaching chemistry, developers, and tone control technologies, • Strong knowledge of polymers, conditioning systems, emulsions, rheology modifiers, and surfactants., • Experience transferring formulas from lab to manufacturing scale, • Strong understanding of global cosmetic regulations (US, EU preferred), • Demonstrated ability to manage multiple complex projects simultaneously, • Excellent communication skills with ability to translate technical data into clear business insights, • Business acumen and understanding of salon professional market dynamics and consumer needs, • 7+ years hands-on laboratory experience developing professional hair color systems Preferred Qualifications: Skills: • Experience in professional salon brands, • Experience supporting global launches, • Exposure to color cosmetics or adjacent beauty categories Working Conditions • On-site, full-time (California R&D site) in laboratory environment, • The expected base salary range for this position is $150, 000 to $165,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education., • Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

Job Description About Syllo Syllo is on a mission to transform litigation. Our product is an AI-powered litigation workspace that enables lawyers and paralegals to safely harness the power of language models throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit. We are a mission-driven venture and recognize the enormous societal benefits that will result from a legal system that works better for everyone. We are seeking a skilled and fast-moving Senior AI Engineer to join our team. This role is focused on the practical application of AI, specifically leveraging Large Language Models (LLMs), to build robust, scalable, and impactful user-facing features. This is an engineering-centric role—you will be an expert at building and integrating production systems, not primarily a research scientist. The Responsibilities • System Design & Implementation: Design and build high-performance, production-level AI-powered features and services, with a focus on reliability and scalability., • Develop robust engineering solutions to mitigate the inherent unreliability of LLMs. This includes implementing effective guardrails, validation pipelines, error handling, caching, and failover/fallback mechanisms to ensure a high-quality user experience even when the model misbehaves., • Focus on optimizing latency, throughput, and cost efficiency for all AI-powered services., • Serve as an engineering expert in integrating models and data feeds with existing business logic and APIs., • Engineering Best Practices & Quality:, • Champion and enforce high standards for code quality, architectural design, and system documentation., • Implement rigorous testing strategies, including unit, integration, and performance testing, to ensure the robustness of AI features before and after deployment., • Participate actively in peer code reviews to maintain a high bar for engineering standards across the team., • Feature Delivery & Ownership:, • Take ownership of the full lifecycle of new AI features, from initial design and prototyping to testing and deployment into the production environment., • Own the end-to-end development of new features, including API design, integration with front-end services, persistent data storage, and comprehensive monitoring/alerting., • Work closely with product managers and other engineers to scope, estimate, and deliver features on a fast iterative cycle., • Pipeline Enhancement: Quickly onboard onto our existing codebase to understand, maintain, and significantly enhance existing data and feature pipelines, improving their efficiency and robustness., • Tooling & Velocity: Embrace and utilize AI-powered developer tools (such as GitHub Copilot) to maximize your efficiency, demonstrate a commitment to continuous learning, and set a high bar for engineering velocity. Qualifications • Deep Engineering Fluency & Quality Focus: Proven ability to build and deploy complex, high-quality software systems with an emphasis on maintainable code, rigorous testing, and engineering best practices., • Python Proficiency: Fluent in Python and its ecosystem for backend services and data processing., • System Design Expertise: Strong grasp of system design principles, including distributed systems and API design., • Demonstrated ability to design scalable distributed systems, including expertise in microservices architecture., • Codebase Agility: Excellent ability to read, understand, and navigate an unfamiliar codebase quickly., • Fast Learner: A demonstrable history of rapidly acquiring new technical skills and applying them to solve business problems. Great to Have • AI/ML Feature Experience: Experience directly building, shipping, and maintaining AI-powered products, agents, or intelligent features in a commercial setting., • LLM/Generative AI Exposure: Familiarity with the unique engineering challenges of integrating Large Language Models into a production environment., • Hands-on experience with LLM operationalization challenges (MLOps for LLMs), including prompt engineering, working with vector databases, RAG systems, or managing context windows., • Familiarity with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) for deploying and managing services. United States - Remote Pay Range$170,000—$220,000 USD

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Engineering Manager, Member Growth, Channels, this engineer will enhance and scale the backend systems powering the features that improve how members discover and engage with care. This role is part of the Member Growth team and is instrumental in delivering intuitive, reliable user experiences at scale. Please note that this is a hybrid role based in New York City with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Design and build scalable backend services using Ruby on Rails, Python, GraphQL, SQL, • Collaborate with cross-functional teams to ship high-impact features that improve member growth, • Expand and maintain existing member growth infrastructure, • Debug and resolve issues quickly and efficiently, • Contribute to architectural discussions, code reviews, and tech debt prioritization, • Advocate for high engineering standards, including test coverage, documentation, and observability, • Participate in an on-call rotation to support system reliability and respond to production issues, • Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder, • Build and maintain integrations with data warehouses or external APIs, • Deliver projects on time, within scope, and with high stakeholder satisfaction, • Maintain high system uptime and low defect rates through strong testing and observability practices, • Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment, • Complete tasks independently, resolve issues proactively, and accurately track personal work, • Contribute to improved team velocity through planning, estimation, and delivery best practices, • 3-5 years of experience in software development with a focus on backend development, • Proficiency in at least one of the following languages: Ruby on Rails, Python, Java, C#, or equivalent, • Ability to work independently and collaboratively in a fast-paced, ambiguous environment, • Experience working in cross-functional Agile teams, • Strong problem-solving skills and attention to detail, • Familiarity with observability and experimentation tools such as: Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable, • Experience with containerization or cloud infrastructure tools like Docker or AWS, • Experience designing and maintaining GraphQL APIs, • Strong knowledge of SQL and experience working with databases such as PostgreSQL or Snowflake], • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Manager, Software Engineering, Activation, you will design, build, and ship mobile app features that empower members to begin their mental health journey. You'll collaborate with product, design, clinical, and other engineers on the team to turn ideas into safe, measurable, production features - from rapid prototypes to reliable services, APIs, and UIs. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Own the technical design and delivery of mobile features in Flutter, • Collaborate with cross-functional teams to ship high-impact features that improve the member experience, • Debug and resolve issues quickly and efficiently, • Provide technical leadership in architectural discussions, code reviews, and system planning, • Advocate for high engineering standards, including test coverage, documentation, and observability, • Participate in an on-call rotation to support system reliability and respond to production issues, • Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder What success looks like: • Deliver projects on time, within scope, and with high stakeholder satisfaction, • Maintain high system uptime and low defect rates through strong testing and observability practices, • Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment, • Lead high-quality code reviews and technical discussions, • Influence team velocity and architecture through mentorship and planning contributions, • 5+ years of professional software development with a focus on Flutter applications, • Comfortable operating in a fast-moving, ambiguous 0 to 1 environment, • Proven track record leading complex projects end-to-end with minimal oversight, • Effective collaborator on cross-functional Agile teams, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to an Associate Director of Engineering, Member Growth, this senior engineer will develop full-stack AI-powered features that improve how members discover and engage with care. This role is part of the Member Growth team and is instrumental in delivering intuitive, reliable user experiences at scale. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Design and build scalable full-stack services using Python, Ruby on Rails, React, and GraphQL, • Collaborate with cross-functional teams to ship high-impact features that improve member experience using AI-powered features, • Expand and maintain existing web applications and infrastructure, • Debug and resolve issues quickly and efficiently, • Provide technical leadership in architectural discussions, code reviews, and system planning, • Advocate for high engineering standards, including test coverage, documentation, and observability, • Participate in an on-call rotation to support system reliability and respond to production issues, • Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders, • Lead initiatives to define and implement scalable system designs, • Own technical delivery for complex projects or subsystems, • Deliver projects on time, within scope, and with high stakeholder satisfaction, • Maintain high system uptime and low defect rates through strong testing and observability practices, • Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment, • Lead high-quality code reviews and technical discussions, • Influence team velocity and architecture through mentorship and planning contributions, • 5+ years of experience in software development with a focus on full-stack development, • Proficiency in at least one of the following languages Python, Ruby on Rails, or React, • Proven ability to independently lead the delivery of complex technical projects, • Experience working in cross-functional Agile teams, • Strong problem-solving skills and attention to detail, • Experience designing scalable, maintainable system architecture, • Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable, • Bonus: Experience with LangGraph, LangSmith, or AI/ML, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting within the "Insights Pod" of the Revenue Intelligence function, this Sr. Analyst will lead much of the key reporting focused on the Revenue Org's performance. They will also work with the rest of the RevOps team and its key stakeholders (e.g. Revenue Leadership, Finance) to set goals, identify patterns of over/under performance, and make recommendations for improvement. This is a full time position on our team reporting to the Associate Director, Sales & CS Operations. This fully remote position may require occasional travel for team or company events. What you'll be doing: • Manage our recurring Rev Org reports (Board Decks, Weekly / Monthly / Quarterly Business Reviews, etc), • Build analytical models to set future goals based on historical revenue team performance that are flexible based on different scenarios / inputs (bookings, pipe gen, pipeline coverage, etc), • Partner with Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systems, • Proactively assess trends & gaps in our data and synthesize actionable recommendations to our revenue leadership & data management teams respectively, • 99% on-time corporate reporting (WBR, MBR, KBR, BOD), • Associate's or Bachelor's degree (ideally in business, finance, math, or quantitative analysis), • 3+ years of experience in an operations and/or analyst role (Consulting, FP&A, RevOps, BizOps), • Expertise in Google Sheets (preferred) or Excel and Looker, including building complex and flexible analytical models, • Familiarity with GTM metrics such as Pipeline Coverage, Bookings, Retention, Sales Cycle, and Quota Attainment, • Ability to ask the right questions to uncover the "ultimate why" behind analytical exercises and to push back when necessary, • Ability to construct analytical models from scratch, even when given only a high-level brief, • Strong judgment in making thoughtful, quick assumptions when data is incomplete or unavailable, • Skill in identifying data inconsistencies and proactively investigating root causes, • Ability to concisely summarize findings from complex data in formats tailored to the audience, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Director of Customer Success Strategy to architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This highly cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product. Success means a forward‑looking, data‑driven CS organization that retains and expands revenue predictably while delivering a world‑class experience at every touchpoint. Reporting to the SVP, Customer Success, this full-time role is based in New York City and follows a hybrid work model, with three days per week in our HQ at 60 Madison Ave required. What you'll do: • Customer Success Strategy & Process Enablement, • Design, document, and optimize end‑to‑end CS workflows by maintaining and evolving the customer journey from onboarding, QBRs, renewals, upsells and escalations) to align with Spring Health's growth objectives., • Drive CS enablement—playbooks, templates, training—to ensure consistency, efficiency, and strategic alignment., • Establish transparent, executive‑ready performance reporting so cross functional teams and leaders always know account status, emerging risks, and next strategic moves., • Gainsight Strategy & Adoption, • Serve as product owner and long‑term strategist for Gainsight: roadmap, configuration, data integrity, and integrations., • Drive cross‑functional adoption; establish KPIs that connect Gainsight utilization to commercial outcomes., • Translate business needs into scalable Gainsight solutions (predictive health scoring, automated calls‑to‑action, board‑level dashboards)., • Customer Health Strategy & Analytics, • Own the vision, methodology, and ongoing evolution of Spring Health's customer health model—integrating product engagement, clinical outcomes, and sentiment., • Lead quarterly business reviews of health‑score accuracy; surface insights that inform strategic investment and proactive save or expansion plays., • Partner with RevOps & Data Science to operationalize insights across Sales, Marketing, and Product roadmaps., • Executive Sponsor & Customer Reference Programs, • Architect and lead the Executive Sponsor program to deepen senior‑level alignment with key accounts; track quarterly impact on renewal and expansion., • Build and scale a Customer Reference program, matching referenceable customers to prospect opportunities and marketing initiatives., • Report program influence on retention metrics, pipeline velocity, and brand advocacy., • Customer Communications & Engagement, • Own strategy, calendar, and tooling for proactive customer communications (product updates, incident notices, adoption campaigns)., • Build closed‑loop feedback mechanisms to measure effectiveness; iterate content, timing, and channels based on data., • Lead and develop the Customer Success Support and Customer Success Associate teams, ensuring they operate as high-performing, scalable extensions of our CSM function., • Build the strategy, workflows, and service-delivery model that defines how Support and Associate teams triage inquiries, execute customer-facing tasks, and manage repeatable CS motions., • Drive operational excellence through capacity planning, queue management, SLAs, quality standards, and continuous process improvement., • Partner with CSM Leadership to ensure Support and Associate programs are tightly integrated with account strategy, customer outcomes, and renewal/expansion goals. What success looks like in this role: • Platform adoption: 98 % Gainsight adoption by CS users and ≥80 % by cross‑functional stakeholders., • Revenue retention: Gross revenue retention ≥96 %, net revenue retention ≥110 %, logo churn ≤4 %., • Predictive insight: Health‑score accuracy ≥90 % in forecasting churn/expansion., • Executive engagement & advocacy: Executive Sponsor coverage for ≥90 % of Tier‑1 accounts with at least one meaningful interaction per quarter; number of active customer references doubled year‑over‑year., • 8+ years in Customer Success, CS Operations, RevOps, or related GTM functions in B2B SaaS; healthcare experience a plus., • 5+ years administering or owning Gainsight (or similar CS platform) at scale., • Proven track record designing and rolling out strategic customer health models, lifecycle processes, and executive sponsor/reference programs., • Strong strategic thinking and project‑management skills; able to prioritise, execute, and measure multiple initiatives concurrently., • Data‑driven mindset with expertise in CRM/SFDC reporting and BI tools., • Excellent written and verbal communication skills; comfortable translating complex concepts for executive and frontline audiences. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Vice President, Consultant Relations to join our Revenue leadership team. Reporting to the Chief Revenue Officer and leading a high-performing team of 7, you will own the end-to-end consultant relations strategy to eliminate barriers to mental health. This is a full-time, remote position that requires significant travel, typically 4 to 6 times per quarter, to engage with consulting partners and attend industry events. What you'll do • Build and execute a consultant relations strategy that drives Spring Health awareness and advocacy across the employer and Health Plan healthcare benefit space, • Lead and develop a team of 7 Strategic Alliances directors and senior managers by providing clear feedback and guidance that enables growth, • Drive pipeline growth through targeted strategies and deep partnerships with national and regional benefits consulting firms, • Educate the market by building high-level relationships with leaders across top-tier consulting firms, • Partner with internal marketing to execute targeted consultant campaigns, sponsorships, and events, • Collaborate with sales leadership and cross-functional teams to ensure alignment on our shared mission, • Provide competitive intelligence and consultant viewpoints to internal stakeholders to inform product and growth roadmaps, • Create an environment of psychological safety and trust where your team can debate ideas and learn from mistakes, • Translate company strategy into clear goals and success criteria for the Alliances team, • Achieve a specific percentage increase in qualified pipeline generated through consultant channels within the first fiscal year, • Meet or exceed annual New Bookings targets attributed to Strategic Alliance partnerships, • Maintain high team engagement and retention scores as measured through quarterly engagement surveys, • Establish formal partnership status or preferred provider recognition with at least two of the top three national consulting firms, • 7+ years of leadership experience in a healthcare or benefits environment, • Proven track record of leading teams focused on large/jumbo employer clients, • Deep existing relationships and credibility across top national benefit consulting firms, • Expertise in navigating complex, rapidly changing environments with a strong bias toward action, • Exceptional communication skills with the ability to practice candor with care in high-stakes negotiations, • Strong analytical rigor and a data-driven approach to identifying market opportunities, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Accounts Receivable team, helping us deliver a first class invoicing experience to our customers. This is a full-time position on our team, reporting to the Lead, Accounts Receivable. The role follows a hybrid work model, with two days per month required in our NYC office at 60 Madison Avenue. What you'll do: • Prepare and issue accurate customer invoices on a timely basis., • Collaborate closely with Sales, Customer Success, and RevOps teams to align on billing details., • Manage and respond to all customer billing inquiries via email and Jira ticketing system., • Generate supplemental reports to support invoice details and provide billing transparency., • Apply customer cash payments accurately in NetSuite., • Follow up with customers regarding past due invoices and request remittance information as needed., • Review and validate data from internal partner teams to ensure precise billing., • Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors, • Effective collections, consistently follow up on overdue accounts, maintaining a low percentage of overdue payments, • Ability to work independently and proactively, • 1-3 years of accounting experience with a BA degree, • Strong problem-solving capabilities, • An excellent verbal and written communication skills, • An expert in multi-tasking when it comes to managing several high-priority projects simultaneously and time management skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • You have an unrestricted license to practice psychotherapy with the OH, AZ, UT, VA, ND, DE, ME, HI, PA, and/or ID. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $66,000-$70,000, and serves as the baseline for compensation. In addition to this is part of a competitive salary, you have the opportunity to earn bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health You get to learn and grow at an extremely accelerated paceYou get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quicklyYou get to be part of a winning team that opens doors in the futureYou will receive continuous feedback to push you to become the most thriving team member and performer you can beChange is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows Working as a full-time provider at Spring Health qualifies you for a robust benefits package valued at $30-$40K: Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a highly motivated Provider Success Associate to join our Provider Operations team at Spring Health. Our mission is to build, retain, and empower the most diverse, high-quality provider community—driving both clinical outcomes and exceptional member experiences. In this role, you will be instrumental in delivering outstanding support to our mental health providers through multiple channels, including email, phone, and live Zoom sessions. Ideal candidates will bring experience in technical, product, policy, and/or pay-related support, along with a strong ability to communicate complex information with clarity and empathy. If you're passionate about fostering an exceptional environment for providers and thrive in a fast-paced, mission-driven setting, we'd love to hear from you. This is a full-time position on our team and reports to the Provider Success Team Lead. Occasional travel may be required for team or company events. What you'll do: • Provide exceptional technical support and remote troubleshooting for our internal EHR system and other SaaS tools, ensuring timely resolution of issues that impact provider experience and platform usability., • Maintain a working knowledge of payment structures and provider policies to effectively address and resolve provider inquiries related to compensation, policy clarification, and other non-technical support needs as they arise., • Coordinate with partner teams to identify and report recurring service issues or bugs., • Close the loop with providers to ensure they are supported effectively along the way., • Escalate provider feedback and product opportunities to product, IT, or engineering teams with detailed documentation., • Share ownership in the development of the Provider Help Center and internal team knowledge base., • Provide training and product support to internal teams and provider networks as needed., • Participate in and lead special projects as directed by management., • Meeting daily, weekly and monthly productivity targets., • Adhering to quality assurance expectations., • Minimum of 2 years of experience in a technical support role., • Experience working with EHR systems is preferred but not required., • Outstanding written, verbal, and listening communication skills with a high attention to detail., • Familiarity with Zendesk, Jira, Zoom, Salesforce or similar SaaS applications is a plus., • Proven ability to develop creative solutions to complex problems., • Ability to develop operations and processes for scaling efficiently., • Thoughtful, curious, and collaborative problem-solving approach., • Demonstrates humility, resourcefulness, ambition, and professionalism., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for our first Customer Success Manager dedicated to Yotpo Discover—a strategic, hands-on operator who's excited to help define what great looks like. This is a unique opportunity to join a new product at an early stage and build the Customer Success motion from the ground up. You'll partner closely with Product and Sales while acting as a trusted advisor to eCommerce brands, helping them understand and improve how they appear across modern, AI-driven discovery experiences. The ideal candidate is someone with 3–5+ years of experience across Customer Success, SEO, or Growth, with hands-on SEO expertise and a track record of driving customer outcomes. You thrive in ambiguity and can translate technical concepts into clear, actionable business value You'll own customer relationships end-to-end—from post-onboarding through renewal—while shaping playbooks, success frameworks, and feedback loops that will scale alongside Discover. About Yotpo Discover Yotpo Discover helps e-commerce brands understand and improve how they appear across AI-driven discovery experiences, including search, AI answers, and shopping assistants. As discovery expands beyond traditional search, Discover gives SEO/AEO and e-commerce teams clear visibility into performance, gaps, and opportunities. What You Will Do • Help design and scale the Discover Customer Success motion, including optimization frameworks, success plans, QBR templates, expansion signals, and early customer playbooks, • Lead SEO + AEO audits using Yotpo Discover, translating AI discovery insights into concrete recommendations and measurable outcomes for customers, • Own post-onboarding customer relationships through renewal, driving retention and expansion in close partnership with Account Managers and Customer Success teams across product lines., • Partner deeply with Product to shape roadmap direction through structured customer feedback, use cases, and validation sessions, • Lead strategic QBRs and executive-level conversations that align customer goals with Yotpo's roadmap, • Build strong, multi-threaded relationships across customer organizations—from day-to-day operators to C-suite stakeholders, • 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy, • Hands-on SEO background (agency or in-house strongly preferred), • Comfortable explaining AI search, LLM-driven answers, and modern discovery concepts to non-technical stakeholders, • Builder mentality—thrives in early-stage environments and excited to create structure where none exists, • Strategic advisor with experience managing complex customer relationships and engaging executive audiences, • Analytical and data-driven, using insights to measure performance and demonstrate business impact. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $110,000-130,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments. #LI-Hybrid

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Fulfillment team ensures that every ticket delivered is valid. We own the post-purchase flow; including barcode integrations, mobile wallets, partner APIs, inventory reconciliation, observability, and incident response, with a mission of zero fulfillment breakage and a seamless experience for fans and sellers. As an Software Engineer II, you'll build end-to-end post-purchase flows, partner integrations that directly drive reliability improvements and measurable business impact at massive scale. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Design, implement, and operate backend services and integrations powering the post-purchase fulfillment pipeline (barcode validation, mobile wallets, partner APIs, & inventory reconciliation)., • Build 0-to-1 fault-tolerant systems and async pipelines (queues/streaming) that scale for peak event traffic and ensure idempotent, reliable delivery., • Own features end-to-end: from requirements and architecture to implementation, testing, deployment, monitoring, and runbooks., • Collaborate cross-functionally with Product, Data, and QA, as well as two Operations partners:, • Active Support: enhances the post-purchase customer experience and builds tools for fans and support agents., • Marketplace Operations: drives inventory quality and supply across events., • Fast-Paced, Ambiguous Engineering Culture: Thrive in an environment that encourages bold experimentation, rapid iteration, and innovative problem-solving., • Exposure to AI-Driven Experiences: Work on real-world products that integrate AI-powered functionality, shaping the way fans interact with our platform., • Meaningful Product Impact: Build the technological backbone of our marketplace, delivering reliable, scalable systems that power millions of ticket transactions and directly reduce post-purchase failures., • Collaborative Engineering Environment: Join a team of talented engineers who value thoughtful execution, shared ownership, and celebrating wins together., • 3-4 years building production software with a focus on backend and distributed systems., • Proficient in Java, Python, or Golang, with experience building and consuming APIs., • Built scalable, reliable systems for real-time ticketing, barcode validation, and post-purchase workflows., • Designed async pipelines and streaming systems (Kafka or similar) to handle peak traffic with zero breakage., • Integrated third-party APIs, with bonuses for experience in venue systems, barcode providers, or mobile wallets., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17- $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. About the Role We are seeking a reliable, adaptive, and detail-oriented Cash Management Analyst to support our finance team. This entry level role is ideal for someone who thrives in a data-driven environment and is passionate about automation, accuracy, and financial systems. You’ll play a key role in maintaining smooth cash flow operations across multiple entities, banking portals, and internal systems. As a Cash Management Analyst, you will assist with daily cash operations, bank reconciliations, and automation initiatives. You’ll work across multiple banking platforms and internal systems to ensure liquidity and accuracy in financial transactions. This role offers exposure to treasury, operations, financial reporting, and cross-functional collaboration with Settlements, Operations, and Accounting teams. What You’ll Do • Perform daily cash position reporting and reconciliation across multiple bank portals., • Assist in automating cash management workflows using Excel, macros, and other tools., • Support data entry and validation for transactions and bank activities., • Monitor and maintain bank balances, ensuring sufficient funding for multiple accounts., • Collaborate with finance and other teams to resolve discrepancies and optimize processes., • Help maintain documentation and SOPs for cash management procedures. Qualifications • Bachelor’s degree in finance, accounting, business, or related field., • Strong proficiency in Excel (pivot tables, formulas, macros); experience with automation tools is a plus., • Detail-oriented with excellent organizational and time management skills, along with effective communication abilities, are essential for success in this role., • Reliable and adaptable in a fast-paced, evolving environment., • Experience with automation platforms (e.g. Python scripting)., • Familiarity with banking portals and/or financial reporting tools., • Understanding banking processes and or accounting. Benefits What We Offer: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional growth and development. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job DescriptionCompany Description Turner & Townsend is an independent professional services company specializing in programme management, project management, cost management and consulting across the property, infrastructure and natural resources sectors. With 104 offices in 44 countries, we draw on our extensive global and industry experience to manage risk while maximizing value and performance during the construction and operation of our clients’ assets. Job Description Overview: Do you want to be part of our successful Graduate Development Program supporting top clients for Turner & Townsend across the U.S. We are hiring an ambitious and forward-thinking Cost Management Analyst to work in our growing team. The route to becoming a professional at Turner & Townsend involves development in various competencies. The Turner & Townsend Graduate Development Program has been designed to provide recent graduates, with less than two years of industry experience, with opportunities to further develop their careers and offer exposure to the services in which we specialize in order to become a successful consultant upon graduation of the program. The Program is intended to take approximately 2 years in duration, and experience is based upon achievement of various competencies in each core service. The program is offered at our New York, NY location. As a Cost Management Analyst at Turner & Townsend, you will support the delivery of world-class cost management services across a variety of capital projects. You’ll be exposed to capital planning, cost estimating, procurement, contract administration, change management, and reporting - helping clients optimize their investments. Key Responsibilities: Project Estimation & Validation * Support in development of comprehensive project estimates, including construction, fees, direct work, and other associated costs. * Engage with vendors to review, validate, and challenge cost inputs. * Utilize benchmark data from previous projects to inform and assess estimate accuracy Capital Planning Support * Advise clients on capital planning strategies across large-scale portfolios. * Provide insights to optimize investment decisions and long-term financial planning Procurement Strategy & Vendor Management * Support procurement activities including vendor prequalification, bid evaluation, and bid leveling. * Facilitate bid interviews and provide final recommendations for vendor selection. * Oversee the appointment process in alignment with client objectives. Cost Reporting & Forecasting * Establish and manage cost reporting schedules. * Present cost reports and forecasts to clients, ensuring transparency and accuracy. * Maintain a commercial risk register and lead periodic review meetings with project teams and vendors Cost Control & Change Management * Assess payment applications and recommend contractor entitlements. * Review and evaluate change order requests, providing strategic recommendations to clients. * Apply dispute prevention and resolution procedures to manage payment requisitions and contractual issues. * Monitor and manage the end-to-end invoicing process to ensure timely and accurate payments. Benchmarking & Performance Analysis * Benchmark project performance against successful commissions to identify areas for improvement. Financial Close * Manage all aspects of the financial close process, including post-contract audits and account close-outs. * Conduct post-contract reviews with clients to capture lessons learned. * Develop training materials and manuals based on project insights to support continuous improvement. • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications 0-2 years of industry experience * Bachelors and/or Masters Degree * Preferred Degrees: * Construction Management * Construction Science * Engineering * Project Management * General Business Additional Information The salary range for this full-time role is $70,000 - $97,000 Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or . This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. #LI-JF1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn

Job Description About Raycon Raycon is a consumer electronics brand focused on creating reliable, well-designed audio products that people actually enjoy using every day. With over 4 million customers and continued rapid growth, we build products by listening closely to real customer needs and executing with discipline at scale. We are growing quickly and looking for engineers who want real ownership, real responsibility, and real impact. About the Role This role owns the end-to-end execution of hardware products, from early concept through mass production. You will sit at the center of design, engineering, sourcing, manufacturing, and quality, and you will be accountable for shipping real products on time and at scale. This is not a lab-heavy or narrowly scoped engineering role. If your ideal week is mostly CAD, bench testing, or detailed component design, this role is likely not a fit. This role is for an engineer who wants to own outcomes, make tradeoffs, and drive decisions across multiple internal teams and external partners. What You'll Do • Own wearable hardware products from concept through EVT, DVT, PVT, and mass production, • Act as the technical product owner across ME, EE, ID, firmware, QA, and manufacturing, • Translate product requirements into clear technical specifications and execution plans, • Drive design reviews, risk assessments, and readiness milestones, • Work directly with overseas contract manufacturers and component suppliers on:, • DFM, DFA, and cost optimization, • Tooling, validation builds, and yield issues, • Quality escapes and corrective actions, • Make informed tradeoffs between cost, performance, schedule, and risk, • Identify issues early and drive resolution without perfect information, • 5+ years of experience in hardware product development, preferably consumer electronics or wearables, • Strong understanding of full product development cycles and manufacturing ramp, • Experience working directly with contract manufacturers and overseas suppliers, • Ability to evaluate designs and identify risks across mechanical, electrical, and system-level interactions, • Proven ability to drive cross-functional teams and hold execution accountable, • Comfortable making decisions with incomplete data, • The global consumer electronics market exceeds $800B and continues to grow, • The wireless audio category alone is approaching $100B with strong forward momentum NYC Base Salary Range: $90,000 – $140,000 USD, plus bonus eligibility and benefits. Equal Employment Opportunity Statement Raycon is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR bDXuzr3i2d

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17- $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description Palisades is seeking a Vice President to join its Transaction Management team. This is a senior, execution-focused role responsible for the planning, coordination, and execution of firm-wide transaction activity across loan acquisitions, sales, financings, and securitizations. The Vice President will own the transaction lifecycle from trade acceptance through settlement and post-closing, with direct accountability for timelines, data integrity, contract execution, and revenue realization. The role sits at the center of the firm’s investment and capital markets activity and requires the ability to independently drive complex transactions, manage counterparties, and ensure alignment across internal teams. This is a cross-functional leadership role interfacing with and overseeing multiple teams, communicating effectively with clients and counterparties, and providing transparency into the business to internal and external stakeholders. ESSENTIAL DUTIES · Own end-to-end execution of residential mortgage loan transactions (buy-side, sell-side, financing, and securitizations) from trade acceptance through settlement and post-close reconciliation · Manage transaction timelines by identifying, tracking, and driving key milestones and deliverables required to meet closing objectives · Lead coordination and execution of transaction documentation, including: o Mortgage Loan Purchase Agreements (MLPAs) o Non-Disclosure Agreements (NDAs) o Interim Servicing Agreements (ISAs) o Trade confirmations, bid stipulations, and custodial / bailee agreements · Review and negotiate transaction terms and bid stipulations in coordination with internal stakeholders and legal counsel · Ensure proper counterparty onboarding, vetting, and internal approvals are completed prior to execution · Coordinate due diligence workflows with third-party diligence providers, internal personnel, clients, and external escalation contacts; track exceptions, stipulations, and resolutions through closing · Oversee preparation, validation, and delivery of collateral tapes, loan files, and data submissions; ensure consistency across diligence, structuring, and settlement · Reconcile final funding populations, validate repricing mechanics, and oversee settlement cash flows, funding schedules, and closing documentation · Coordinate all settlement activity, including internal and external communications related to the transfer of funds and collateral · Ensure financing and securitization requirements are addressed across transactions, including coordination with dealers, underwriters, rating agencies, trustees, and custodians · Oversee transfer of servicing and servicing rights and ensure accurate loan boarding and data integrity post-acquisition · Perform post-settlement reconciliation and manage resolution of discrepancies with counterparties in accordance with transaction agreements · Track and resolve post-closing obligations, including breach claims, repurchase requests, and other contractual liabilities · Act as the central point of coordination across Asset Management, Capital Markets, and Finance & Accounting to ensure alignment on transaction status, economics, and reporting · Oversee transaction-related invoicing, ensuring accuracy and alignment with deal milestones, contractual terms, and pull-through assumptions · Maintain and enhance pipeline tracking, including expected settlement timing and revenue realization forecasting · Identify operational risks and inefficiencies within transaction workflows; implement process improvements, standardization, and automation where appropriate · Project manage technology initiatives and vendor onboarding for enhancing workflows and streamlining processes · Build and maintain relationships with originators, servicers, diligence providers, and trading counterparties MINIMUM REQUIREMENTS · 5–10+ years of experience in residential mortgage finance, structured credit, or securitization execution · Direct experience managing whole loan transactions across the full lifecycle (pre-bid through settlement and post-close) · Strong working knowledge of: o Mortgage Loan Purchase Agreements (MLPAs), Interim Servicing Agreements (ISAs), and related transaction documentation o Residential Mortgage-Backed Securities (RMBS) and structured finance execution o Loan-level data, collateral tapes, and servicing transfer processes · Experience negotiating transaction terms and managing legal and counterparty coordination · Strong understanding of settlement mechanics, funding flows, and post-closing reconciliation · Advanced proficiency in Microsoft Excel; ability to operate effectively in data-intensive, process-driven environments · Experience with SQL (MS SQL Server Management Studio) and Python (VS Code, Anaconda) a plus · Experience working cross-functionally with Finance & Accounting on invoicing, cash tracking, and revenue recognition · Ability to manage multiple transactions simultaneously in a fast-paced environment with tight and shifting deadlines · Strong organizational, analytical, and problem-solving skills with high attention to detail · Effective communication and leadership skills and ability to operate with credibility across direct reports, internal teams, management, and external counterparties · Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field from a top undergraduate program required.

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17- $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description About January Digital January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role The Senior Director, Analytics is a hands-on media analytics leader with deep retail experience who understands how media drives revenue, margin, and growth inside a retail business. This role sits at the intersection of media measurement, retail economics, and executive decision-making. We are looking for someone who has run analytics inside a retailer or retail-focused organization, speaks the language of the business, and knows how to apply rigorous measurement in fast-moving media environments. Responsibilities Media & Retail Measurement Leadership • Lead advanced media measurement across paid search, paid social, retail media networks, CTV, and upper-funnel channels., • Personally design, execute, and interpret MMM, incrementality tests (geo, holdout, synthetic control), and causal analyses tied directly to retail media decisions., • Apply first-hand retail experience to frame analytics in terms of business impact, not just methodological rigor., • Translate ambiguous business questions into measurable media hypotheses aligned to merchandising, seasonality, promotions, and inventory dynamics., • Reconcile conflicting signals across MMM, incrementality testing, and platform-reported performance., • Maintain deep knowledge of leading digital marketing platforms, including Google (Search & YouTube), Meta, Amazon / retail media networks, and CTV/video platforms., • Stay actively plugged into changes across media platforms, privacy shifts, and measurement innovation., • Remain plugging into the ever changing environment and consistently researching platforms., • Define and enforce standards for test design, model assumptions, validation, documentation, and analytical readouts., • Act as a final quality gate, ensuring weak, underpowered, or misleading analyses do not reach clients., • Analyst Leadership & Development, • Lead and develop analysts through meaningful review of work—including code, models, test designs, and outputs., • Raise the overall technical and analytical quality of the team through hands-on coaching and feedback., • Significant experience leading media analytics in a retail or retail-focused environment., • Deep knowledge of leading digital marketing platforms, including Google (Search & YouTube), Meta, Amazon / retail media networks, and CTV/video platforms., • Hands-on experience running MMM, incrementality tests, and causal analyses tied to media investment decisions., • Strong understanding of retail business dynamics and how analytics supports growth, efficiency, and profitability., • Applied Statistical Fluency, • Working knowledge of regression, time-series analysis, Bayesian concepts, power analysis, confidence intervals, and bias—used to pressure-test and defend media measurement, not as academic theory., • Commercial & Strategic Judgment, • Leadership & Communication, • Proven ability to operate confidently with senior executives and defend analytical recommendations under scrutiny., • Demonstrated people management experience, including hiring, developing, and performance-managing analysts and managers; provides clear feedback, sets expectations, and builds high-performing analytics teams., • Strong storytelling skills with a focus on decisions, next steps, and impact, not insight-only decks. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices The base salary range for this role in New York City is $165,000 to $225,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-Hybrid

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serve as the primary point of contact for customers after go-live. Build deep relationships with key stakeholders to drive adoption and satisfaction. * Take accountability for NRR across your book of business. Build strategic roadmaps, identify expansion opportunities, and recognize new use cases. * Act as the first line of response for customer questions, bugs, and operational issues. Diagnose problems, provide immediate guidance, and escalate technical matters to Forward Deployed Engineers when needed. * Lead weekly syncs and quarterly reviews, ensuring seamless communication flow between customers and internal teams. * Track usage patterns with metrics dashboards, identify at-risk accounts, and proactively intervene to maximize account value. Requirements * 2+ years in a customer-facing role managing post-sales relationships for technical products in healthcare, ideally in B2B SaaS. * Proven track record owning revenue metrics (NRR, retention, expansion) and identifying upsell and cross-sell opportunities. * Comfortable leading meetings with key stakeholders, building trust with senior decision-makers, and translating technical concepts into business value. * Able to triage technical issues, understand system architecture at a high level, and communicate effectively with both engineers and non-technical customers. * Strong project management instincts with attention to detail. You naturally build systems, document processes, and keep multiple workstreams organized without dropping the ball. You are a good fit if * You thrive in ambiguity where you'll define processes from scratch rather than follow established playbooks. * You're energized by customer relationships and see renewals and expansions as the natural result of delivering exceptional value. * You don't wait for perfect systems; you create the infrastructure needed to scale customer success as the company scales. * You can context-switch between strategic planning and tactical execution without losing momentum. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development. * Meaningful equity: Early employee stock options with significant ownership potential. * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches. * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team. * Impact at scale: Work that builds the infrastructure to help millions of patients access care. Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good fit. * Experience Deep Dive (30-45 min) [Virtual]: We'll explore your customer success experience, how you've managed accounts and driven strategy, and your approach to building trusted relationships with stakeholders. * Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a realistic customer scenario, showing your communication style and problem-solving approach. You'll also get a sense of our company culture and working environment. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $125K - $175K

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description Job Title: Financial Analyst Location: New York NY 10036 Salary/Payrate: $85K-$100K annually, discretionary bonus and AWESOME benefits!!! Work Environment: Hybrid (3 days WFH Wednesday is in-office day) Term: Permanent / Fulltime Bachelor’s degree required: YES Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION The Financial Analyst will provide actionable, accurate, and professionally presented information to their own department and other internal decision makers in support of the Firm’s initiatives, including the monitoring of financial / operational performance, trend analyses, and business development. This role will involve producing routine (weekly, monthly, quarterly, and annual) PowerPoint presentations and excel files depicting consolidated financial / statistical performance and profitability, as well as department, client, and timekeeper views of the same. Additionally, the role will require ad hoc reporting, analyses, and miscellaneous data pulls as requested. This position will also interact with our larger Accounting team and contribute to the completion of periodic peer / bank surveys. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Compile and provide senior leadership with weekly, monthly, quarterly, and annual financial review presentations and other ad hoc analyses, • Extract data from 3e, Master Data Hub (data warehouse), or other repositories for data queries or ad hoc analyses requested by your manager, other team members, attorneys (including Partners), • Be first point of contact to provide data or analyses requests posted to a central request help distribution list, • Validate Power BI dashboard content and send notification email to constituents notifying them of recent updates and availability, • Work with other Business Services departments in compiling or analyzing data, • Work with the Accounting and Pricing teams to answer audit inquiries and complete benchmark surveys, • Create and modify SSRS reports / data threshold alerts as requested by attorneys and Business Service leadership, • Review SSRS reporting library and streamline contents to standardize reports / alerts and eliminate unused reports, • Assist with the input, collection, and reporting of budget data in our matter budgeting software, • Assist with the data validation between different repositories to ensure consistency and accuracy, • Iterate with Legal department leads on the completion of their annual business plans by providing and collecting supporting KPIs, • Assist the Professional Development and Accounting departments with metrics and reporting related to performance evaluations, • Work with attorneys by answering questions related to financial dashboards, • Assist partners by providing information and insights related to client/matter performance, • Serve as a thought-partner with others inside and outside the department by providing insight to data findings, • Assist with consolidating Firmwide budgeted components for Senior Leadership review, iterating with Department Leads, and preparing formal budget presentations for our Management Committee QUALIFICATIONS, SKILLS AND COMPETENCIES: • Bachelor’s Degree required, • Minimum 2 to 4 years experience required, • Proficiency with Excel required, advanced skill-level preferred, • Proficiency with SQL required, advanced skill-level preferred, • Experience with SSRS preferred, • Experience with organizing, navigating, manipulating, and maintaining large data sets and extracts required, • Experience gathering information from multiple data sources and combining into organized, logical, and methodical data sources that provide source information in formal presentations, preferred, • Experience with financial analytics and scenario modelling preferred, • Experience with PowerPoint preferred, intermediate to advanced skill-level preferred, • Familiarity with Elite 3e preferred, • Experience with professional services operational model preferred, • Demonstrate data sources cross-check to source data for validation, and are easily understood by others within the department, • Possess excellent organization skills with keen attention to detail, • Demonstrate excellent problem-solving and analytical skills, • Possess curiosity to investigate anomalies or unusual trends, • Demonstrate flexibility and initiative with respect to problem solving, • Operate well in a fast-paced and multi-constituent framework, • Interact professionally and collegially with all levels with the Firm, • Work well independently, with teams, and, at times, minimal supervision, • Manage time and priorities well; keep manager apprised of deliverables, • Consider upcoming deadlines and prepare accordingly so as not to have last-minute activities, • Take pride in their work product and produce polished professional reports for direct distribution to constituents

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • You are physically based in and have an unrestricted license to practice psychotherapy within NC, GA, FL, SC, AL, IN, TN, and/or OK. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $64,000-$65,000, and serves as the baseline for compensation. In addition to this is part of a competitive salary, you have the opportunity to earn bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Graphic Prod Coordinator needs 3-5 years experience Graphic Prod Coordinator requires: • Strong Project management skills, • Solid Microsoft Office Skills (Word, Excel, Power Point, etc.), • Advanced Excel skills (PIVOT TABLES, V-LOOK UP, CONDITIONAL FORMATTING, DATA ANALYSIS & VALIDATION, • Data analysis and navigating large complex spreadsheets, • Understanding of multi-brand visual merchandising and store execution experience, • Support additional workload for graphic needs especially for high priority urgent turn around timeline jobs, • Support print campaign distribution lists for the below, • Urgent inventory pulls, • Brand image updates based on expiration, • React to urgent promotion and new store openings needs, • Maintain new crops developed from NRR on code sheet template, • Upload needs on graphic platform, • Update project trackers, • Manage job folders for owned projects, • Update jobs tracker for owned projects, • Record graphic spend

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Principal owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Senior Machine Learning Engineer - up to $200k base + equity We accelerate the deployment of climate tech solutions by providing clients with industry leading insights, data, analytics, and research on both technologies and markets. Our subscription intelligence platform gives investors, corporates, and governments the insights they need to anticipate developments and to confidently build and finance the new climate economy. We produce the industry-leading newsletter read by 60,000 climate leaders. We are looking for a Senior Machine Learning Software Engineer to join our engineering team. As a Senior ML Software Engineer, you will design, develop and implement software solutions across our machine learning and data stack, and play a crucial role in delivering insights into the new climate economy to investors, corporates, and governments mobilizing strategies in the climate transition. Our ideal candidate has a strong technical background and a willingness to “wear many hats”, learn new skills, and take the initiative to develop new features as needs arise. The Role • Collection — Implement web scraping and other collection techniques to increase the speed, efficiency, and breadth of data collection., • Processing — Implement AI, natural language processing, and machine learning models to extract, classify, and transform data., • Infrastructure — Assist in developing and maintaining our internal data server and web interface. This will include developing new features for data entry and validation of AI-generated data., • Analysis — Analyze the performance of the machine learning and data stack to identify opportunities to improve coverage and accuracy. The Essentials • 5+ years experience as a Software Engineer, Machine Learning Engineer, Data Engineer or equivalent, • Deep expertise in Python development, • Experience in machine learning / natural language processing, • Proven history developing and maintaining production-grade software, • A passion for addressing the climate crisis through high quality research and data, • Interest in working for a fast-moving startup with a small, international team, • A BSc degree in Computer Science, Engineering or other relevant field A Plus • Experience using Django and AWS, • A successful history of manipulating, processing and extracting value from datasets, • Experience working with Jira / Agile framework, • Experience using Bitbucket Pipelines, • Working understanding of climate tech sectors Our Offer • Opportunity to work and learn at a fast-growing climate tech startup, • Hybrid office based in New York, • Generous base salary + stock options, • Flexible working hours, • 20 days PTO + federal holidays, • Health coverage and 401(k)

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity's new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity's Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities:1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: • Hiring, coaching, and managing Care Coordinators and Member Support Coordinators, • Defining and enforcing operational workflows and service-level expectations for:, • Intake calls and eligibility verification, • Member profile and address validation, • Meal order support and modifications, • Escalation handling and issue resolution, • Monitoring team performance metrics including:, • Intake accuracy, • QA scores, • SLA adherence, • Member satisfaction, • Conducting regular 1:1s, performance reviews, and coaching sessions Responsibilities include: • Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs, • Translating contractual requirements into operational processes such as:, • Eligibility verification logic, • Intake scripts and documentation requirements, • Meal ordering rules and modification deadlines, • Delivery and service constraints, • Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements Responsibilities include: • Coordinating closely with the MTM Project Manager and operational teams responsible for program execution, • Ensuring Care Coordinators are informed of operational updates related to:, • MTM menus and nutrition guidelines, • Eligibility criteria and program rules, • Ordering workflows and deadlines, • Delivery service parameters, • Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX, • Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance Responsibilities include: • Partnering with Finance and Revenue Operations to monitor:, • Claims submission accuracy, • Claims denial rates, • Claims rework volume, • Time from claim submission to payment, • Identifying operational errors that may contribute to denied or delayed claims, • Implementing workflow improvements that improve clean claim rates, • Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues Responsibilities include: • Maintaining HIPAA-compliant workflows and communication practices, • Implementing quality assurance processes across intake, care coordination, and member support, • Conducting root-cause analyses for recurring operational issues, • Identifying and mitigating operational risks that may impact members, partners, or reimbursement Responsibilities include: • Developing and maintaining:, • SOPs and operational playbooks, • Care coordination training materials, • Team onboarding programs, • Driving operational standardization while allowing for payer-specific program requirements, • Identifying opportunities for automation and tooling improvements, • Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume growsQualifications:, • 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management, • Experience working with healthcare payers, providers, or value-based care programs, • Proven experience managing frontline operational teams, • Strong understanding of healthcare workflows and HIPAA compliance requirements, • Demonstrated ability to translate contractual or clinical requirements into operational processes, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, evolving environments, • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platformsPreferred requirements: We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.