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Job Description Maximus is HQ'd in Santa Monica, this role is available Remote (US/CAN) About Maximus Maximus () is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. About the Role We are seeking a Director of Customer Support to lead and scale our CS team into the next phase of growth. This leader will be responsible for patient experience, team performance, and operational efficiency. They will partner cross-functionally with Product, Operations, Clinical, and Supply Chain to improve workflows, reduce friction, and deliver best-in-class patient service. This is a critical leadership role that requires both strategic vision and operational excellence. Key Responsibilities: * Leadership & Team Development * Lead and develop a 25+ person CS team (onshore + offshore), building a strong leadership bench (managers, team leads). * Establish clear performance standards, career ladders, and coaching/development/training programs. * Operational Excellence & Scaling * Own SLAs, KPIs (CSAT, NPS, resolution time, first contact resolution), and workforce management. * Implement automation, macros, and tools to improve efficiency and scalability. * Introduce QA programs, escalation frameworks, and training processes to standardize excellence. * Cross-Functional Leadership * Serve as the voice of both the patient and CS reps cross-functionally, partnering with Product, Engineering, Clinical, and Supply Chain. * Drive feedback loops: identify top patient pain points and work with teams to resolve root causes. * Represent CS in leadership discussions, ensuring patient experience is embedded in strategic decisions. * Patient Experience & Retention * Ensure a seamless, empathetic, and efficient experience across all patient touchpoints. * Partner with Product and Finance teams to improve LTV by driving retention and engagement. * Strategic Planning * Define and execute the vision for scaling CS and leveraging AI as we 2-3X patient volume. * Design the org structure, systems, and processes required to scale cost-effectively. * Prepare CS reporting and insights for leadership, board, and investors. Qualifications: * 8+ years in Customer Support with 3–5+ years leading teams at scale both onshore and offshore * Must have: experience leading Customer Support in a DTC (direct-to-consumer) company * Must have: experience leading Customer Support in a Teleheath company * Proven track record scaling CS/Support orgs of 20+ reps in a high-growth company (healthcare or tech a plus). * Strong operational and systems orientation: workforce management, QA, automation, process design. * Excellent cross-functional collaborator with Product, Ops, Marketing, and Clinical teams. * Data-driven and analytical; comfortable using metrics to manage performance. * Customer-first mindset combined with business pragmatism. * Experience with Intercom, Zendesk or similar CS platforms required. Why Join Us * Play a pivotal role in shaping the patient experience for tens of thousands of people. * Build and scale a world-class CS team in a company growing rapidly. * Collaborate with a mission-driven team focused on health, performance, and longevity. World-Class Benefits: * Premium Blue Shield Platinum PPO & HMO Plans (up to 80% premium coverage) * Full Suite: Medical, Dental, Vision, Life Insurance * Best-in-class 401K options * Flexible vacation/time-off policies * Liquidity of options whenever available * Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Compensation Range: $150K - $190K

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. What you will do: • Drive roadmapping and architecture discussions, • Produce high-quality, production-ready, readable, maintainable code, • Lead Merge's most impactful projects from initial inception to production, • 7 - 10+ years of full-time software engineering experience, • Experience with frameworks (Django, Rails, Spring, etc.), • Extensive knowledge of SQL databases (Postgres preferred)Example projects you might work on:, • Scaling Core Systems: Identify and resolve performance bottlenecks in our data syncing engine, lead large-scale migrations to more efficient technologies and storage solutions, and drive initiatives to increase system throughput, • Product Innovation: Design flexible syncing paradigms that support advanced customization across model normalization, scheduling, data filtering, and API rate limit handling, • New Revenue Streams: Partner with Product to ideate, prototype, and validate entirely new product lines or feature categories that unlock growth opportunitiesCompensation, • The cash compensation range for this role is $205,000 - $235,000 LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job DescriptionSalary: Since 2004,BakerAvenue has guided clients through personal and professional transitions. Our firm provides comprehensive wealth management and investment expertise for high-net-worth individuals, families, trusts, foundations, and endowments. Driven by our purpose, we strive to make a positive impact on society alongside financial return. We are headquartered in San Francisco with offices in New York, Dallas, Seattle, San Diego, Sun Valley, and Naples. At BakerAvenue, we care about our people and believe in the importance of personal connections and collaborative efforts. Our success is driven by the relationships we form with our colleagues and clients.Our values of community, excellence, trust, and inclusion are at the heart of everything we do. These values are our inspiration for how we serve our clients, employees, and the community we share. BakerAvenue is proud to be recognized by leading companies and organizations for our commitment to excellence. Our award-winning culture has maintained our Great Place to Work certification, and we have earned our Diversio certification for our efforts to elevate diversity & inclusion. As a company committed to sustainability, we are honored to be a certified B Corporation and a signatory of Principles of Responsible Investment (PRI). The Role: We are seeking a Wealth Advisor. Our Wealth Advisors are committed to being part of a team that delivers comprehensive wealth management solutions and provides outstanding service to prospects, clients, and partners. The Wealth Advisor will also be responsible for providing portfolio management and financial planning guidance through phone conversations, email, and face-to-face meetings with our clients. Wealth Advisors are assigned existing and new BakerAvenue clients with the primary goal of building long-term relationships and growing AUM through client referrals, consolidation and referrals from COIs. The Wealth Advisor will also be responsible for developing channels externally to ensure a flow of qualified potential clients. These channels will include the Fidelity Wealth Advisor Solutions Referral Program, Schwab Advisor Network Referral Program, CPAs, Attorneys, and other business channels and COIs. Experience and knowledge of Fidelity and Schwab branch advisory networks and the associated referral programs will also be critical to the success of this role. This position will be based out of our New York office and will be required to work out of the local New York office. Candidates out of state will not be considered. Responsibilities: • Deliver tailored investment and comprehensive wealth management solutions to clients by collaborating with strategic partners to design, implement and manage their portfolio., • Assess clients overall financial picture, understand their needs and develop a solid financial plan and portfolio strategy, • Prepare customized proposals for clients and prospective clients, • Assists in the development of complex and highly customized financial portfolios, • Collaborate with the Advisor and Investment Management Committee to deliver investment recommendations, • Develop asset allocations to meet clients risk profile and time horizon, • Knowledge of key financial, investment and risk management concepts to be able to lead client meetings, • Co-manage and provide leadership within the team, • Network with Fidelity and Schwab channel personnel to develop a stream of qualified potential clients, • Prospecting to cultivate new business through various channels (Custodial Referral Programs, existing and new COI professionals, etc.), • Coordinate seamless transitions and onboarding of new clients to BakerAvenue Wealth Advisory, • Conduct branch marketing meetings and training for the advisors of our custodial partners Qualifications: • Required to work out of New York. Candidates out of state will not be considered., • 5-10+ years in client facing advisory roles. Concentrations in wealth management, financial, estate planning, and/or tax related work, • Demonstrated business development track record, • CFP required. Other credentials a plus, • 4-year college degree with a preferred emphasis in economics, business, finance, accounting or similar field, • Very strong knowledge of finance and capital markets required, • Technical expertise in financial planning, retirement planning, investment management and cash flow/capital needs planning analysis, • A passion for financial planning & growing. We look for highly motivated candidates with a strong desire to deliver successfully, learn new skills, assume additional responsibilities and advance their career, • Strong abilities to multi-task, manage various client requests and effectively prioritize, • Unquestioned commitment to integrity in personal and professional activities, • Demonstrated ability to work effectively in a team environment, • Confidence to work directly with senior leaders and high-net worth clients Benefits: * Medical / Dental / Vision / Life / Disability Insurance * High-deductible plan option with health savings account * Employee assistance program * Wellness allowance $75 monthly * Bereavement leave 3 days paid for immediate family member or pet * 401k with 3% match * Commuter benefits * Parental bonding leave up to 100% of salary for 12 weeks * Donation match up to $500 annually * Birthday PTO * Learning and Development stipend up to $1000 annually * Volunteer PTO 1 day per quarter * Monthly cell phone allowance $75 monthly BakerAvenue Wealth Management's commitment to equal opportunity employment applies to all employees and applicants for employment and prohibits unlawful discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Who are we looking for? We are hiring backend and full stack engineers both at the senior and mid-level across multiple teams. Our expansion engineering team is our backend team that powers the core sync engine at the heart of Merge, which is how we process data from all the different sources we integrate into. Our experience engineering team is a full stack, product engineering team with a mission to make Merge's powerful product feel seamless and intuitive to use. This team owns all customer-facing surfaces with the goal to deliver a reliable, developer-friendly, and cohesive experience across all of them.What you will do: • Participate in roadmapping and architecture discussions, • Produce high-quality, production-ready, readable, maintainable code, • Lead large projects from initial inception to production, • Unblock and support your team of peers including engineers, designers, product managers, and business operatorsThe ideal candidate will have:, • 3-7+ years of full-time software engineering experience, • An ability to perform in a fast paced environment dealing with ambiguous technical challenges, • Startup or SaaS experience preferred, • Experience with Python and Go, • Extensive knowledge of SQL databases (Postgres preferred), • Full stack candidates should additionally have experience working with React and TypescriptCompensation, • The cash compensation range for this role is $170,000 - $205,000 LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm