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  • Care Manager (Bilingual in Mandarin or Cantonese)
    Care Manager (Bilingual in Mandarin or Cantonese)
    hace 21 horas
    $29.87–$31.93 por hora
    Jornada completa
    Manhattan, New York

    Position Summary The Care Manager provides services within the Care Management programs, including Health Home Care Comprehensive Care Management, HCBS Basic Plan Support, and State Paid Care Management services. This position may support Willowbrook Class Members. The core responsibility of the Care Manager is to oversee and coordinate access to services for people with intellectual and developmental disabilities. The Care Manager works with the member, their family and/or representative, and providers to develop, implement, and monitor an integrated and person-centered driven Life Plan, following the completion of a comprehensive assessment process. The Life Plan is the foundation upon which service delivery is built. The Life Plan identifies services that meet medical and behavioral health needs, community, social supports, and other necessary services to support them to live their healthiest and most meaningful life. A key function of this role is being a strong advocate in supporting the member to access needed services to reach their identified goals and live a meaningful and quality life. ACA/NY is a 501(c)(3) not for profit organization that has been designated as a Care Coordination Organization/Health Home (CCO/HH) by New York State. ACA/NY is dedicated to meeting the needs of people with Intellectual and Developmental Disabilities by providing comprehensive care management and coordination of service. ACA/NY supports 25,000+ people in its program with support services spanning New York City, Long Island, and the Lower Hudson Valley. Duties & Responsibilities • Deliver person-centered care management services in compliance with regulatory standards and in alignment with the agency’s quality management plan, policies, and standard operating procedures., • Responsible for the completion of a comprehensive assessment/reassessment process., • Identify gaps in service provision and make referrals when appropriate. Advocate on the member’s behalf, to reach their identified goals and live a meaningful and quality life., • Develop, implement, and monitor member Life Plans within required timeframes, by leading an interdisciplinary team planning process, with the person at the center., • Develop strategies that address conflict or disagreements in the person-centered planning process and working with the interdisciplinary team to resolve those conflicts in a timely manner., • Complete all required service documentation with stated timeframes. Ensure all billing critical documentation is present and valid prior to the submission of any billable service documentation., • Maintain the member’s continued eligibility for care management through the completion of an annual Level of Care (Re)Determination, ensuring OPWDD eligibility is maintained, and enrolling in the Home and Community Based (HCBS) waiver., • Identify and access benefits and entitlements (Medicaid, Social Security, SNAP, etc.) when a member is eligible. Ensure existing benefits and other entitlements are maintained., • Ensure a current and accurate information sharing consent is present within the electronic health record and updated as necessary when changes occur or are requested by the member and/or representative., • Coordinates and provides access to high quality healthcare services, inclusive of medical, behavioral health, specialized services. Provides regular communication, monitoring, and action oriented follow up on critical and acute healthcare needs., • Identifies, coordinates, and provides access to preventative and health promotion services as needed., • Coordinates transitional care inclusive of appropriate follow up from inpatient to other settings, discharge planning, facilitating transfers within the healthcare system, residential settings and aging out of childhood services to adult services., • Use health information technology in the delivery of care management services, included but not limited to the use of the electronic health records and programs to facilitate telehealth services for members. Maintain a thorough and accurate electronic health record for all assigned members., • Attend department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy., • Complete all required trainings within required timeframes., • Travel throughout the designated service area to meet with members as needed in alignment with regulatory standards and to ensure identified needs are met. Travel is required to meet with providers, members of the interdisciplinary team, and accompany members where indicated to necessary appointments., • Identify and follow all incident reporting guidelines and procedures, ensuring the immediate safety of the member., • Maintains confidentiality in accordance with HIPAA and privacy practices., • Adheres to all policies and standard operating procedures for the delivery of comprehensive care management and ancillary functions of the Care Manager., • Adheres to and upholds ACA/NY’s Code of Conduct., • Perform other duties, as assigned. Qualifications • A Bachelor of Arts or Science degree with two years of relevant experience, or a license as a Registered Nurse with two years of relevant experience, or a master’s degree with one year of relevant experience., • Fluent understanding of community cultural traditions, norms, and practices of Members and their families., • Absolute sense of integrity and personal commitment to serving people with I/DD and their families., • Excellent interpersonal, public speaking, and written communication skills., • Ability to work autonomously., • Demonstrate professionalism, respect, and ability to work in a team environment.

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  • Administrative Assistant, Customer Relations
    Administrative Assistant, Customer Relations
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Albertson

    Job description: Please apply if you qualify for the position and are available for a Zoom/Indeed video interview in 1/2 days. Immediate Hire. We would like to hear from you if you are a strategic thinker passionate about driving business growth through innovative sales and marketing initiatives. It is an exciting opportunity for a Sales and Marketing Associate to join our team.We have two (2) Sales and Marketing Associate openings based in Valley Stream, NY. GerVetUSA - Veterinary Surgical Instruments Manufacturer - About the Company: Our journey began over three decades ago and has successfully become a symbol of Excellence, Innovation, and Reliability for veterinarians worldwide. We are committed to maintaining this standard of excellence, being ISO 13485 certified, and strictly following the FDA guidelines, ensuring you work for a company that prioritizes regulatory compliance.Duties:Responsibilities Develop and execute sales-driven marketing strategies to grow revenue within the Veterinary community. Identify and target new business opportunities for veterinary products and services through market research, lead generation, and outreach campaigns. Analyze sales and marketing performance metrics (leads, conversions, pipeline, ROI) and optimize campaigns to support revenue goals. Collaborate closely with sales teams to support clinic acquisition, account growth, and customer retention initiatives. Utilize marketing automation and CRM tools to manage leads, nurture prospects, and streamline sales workflows. Monitor competitor activity, pricing, and product positioning in the veterinary and animal health market. Stay current with trends in veterinary medicine, practice management, and animal-health sales strategies. Qualifications: Proven experience in sales and administrative roles within veterinary, animal-health, medical, or related industries Strong sales mindset with the ability to analyze data, manage pipelines, and drive revenue-focused decisions Experience using CRM and marketing automation platforms to support sales enablement and lead management Solid understanding of B2B sales and marketing strategies targeting veterinary clinics and hospitals Familiarity with digital advertising, email campaigns, and social media marketing in a professional or healthcare setting Excellent research skills for identifying veterinary market trends, competitors, and customer needs Working knowledge of e-commerce, online ordering, and conversion strategies for veterinary products or services Administrative: 2 years (Required) Location: Valley Stream, NY 11580 (Preferred) Shift availability: Day Shift (Required) Ability to Commute: Valley Stream, NY 11580 (Required) Willingness to travel: 50% (Preferred) Work Location: In person

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