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Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth! $10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks. $2,500 First Week Training Pay for the first five training days. $500 per virtual appointment bonus with food with no bonus limit. Up to $1500 per week for meeting minimum call and one qualified onsite appointment. 200% of the profit margin for the first 90 days of orders shipped. 40% to 59% of the profit margin after 90 days Up to $10k new client account credits Up to $5k new account donation credits Up to $400 of gift cards for business building activities GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List. We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America! GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings! Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery. Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe. We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience. We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan. Please email your resume to and schedule a strictly confidential interview. Visit us at:

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth! $10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks. $2,500 First Week Training Pay for the first five training days. $500 per virtual appointment bonus with food with no bonus limit. Up to $1500 per week for meeting minimum call and one qualified onsite appointment. 200% of the profit margin for the first 90 days of orders shipped. 40% to 59% of the profit margin after 90 days Up to $10k new client account credits Up to $5k new account donation credits Up to $400 of gift cards for business building activities GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List. We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America! GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings! Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery. Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe. We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience. We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan. Please email your resume to and schedule a strictly confidential interview. Visit us at:

Job Description NYS Department of Financial Services Administrative Assistant-2025-50 b) Composes and distributes reports. • Codes and processes Investigation Unit licensing and complaint cases., • Hosts the Producers Bureau’s disciplinary hearings on Webex, which include acting as a technology liaison and handling exhibits during the hearings., • Uploads applications and other records into licensing files., • Reviews and analyzes reporting requirements from information in National Association of Insurance Commissioners reports and/or reporting from licensees., • Responds to emails in the Producers Inbox., • Participates in special projects. Minimum Candidate Qualifications: The candidate must have a minimum of: a-1. Bachelor’s Degree OR a-2. High School / High School Equivalency Diploma with two years of experience in administrative support. AND: b. Two years of Microsoft Office Suite experience c. Two years of database experience d. Eligible to work in New York State Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following: 1. Resume, 2. Writing Sample Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey. Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country. We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.

Summary of Job Conceptualize, research, develop, implement, maintain, and enhance Salesforce related training programs/materials. Facilitate training classes to support the Sales, Neighborhood Care, Customer Service: provide technical, administrative, andother support as needed. Responsible for the training environment from a technical and functional standpoint. Configure users and features as required in Salesforce training environments. Facilitate and approve user provisioning requests. Responsibilities • Facilitate training programs related to Salesforce applications., • Conduct training and refresher courses with user groups working within Salesforce., • Enhance adoption through training programs., • Report on adoption, feedback, ideas for improvement., • Work with stakeholders to determine training needs and opportunities and manage training calendar., • Developing personas for system users and targeting training to those groups that maximize effectiveness of CRM users., • Creating release notes, documenting new functionality and training users on newly implemented functionality., • Develop documentation and understanding of the existing feature set as implemented to assist with questions and enhancements., • Design and create high-quality, engaging, and effective training programs., • Provide technical, administrative, project management, logistical and other support as needed to maximize the effectiveness of processes, programs, approaches, and materials., • Support project management training tasks related to new implementations, process changes, and new business to meet organizational needs., • Produce and deliver ad-hoc reports, presentations, analysis, etc. to support organizational goals., • Monitor and review the success of end user training by using quality results, assessment results, survey results, and observations or through discussions with organizational managers and trainers., • Bachelor's Degree; Master's Degree (Preferred), • Salesforce certification (Preferred), • 4 - 6+ years of relevant professional work experience (Required), • 2 - 3+ years of training design, development, and delivery experience in a virtual, classroom and large audience setting (Required), • 2 - 3+ years of implementing Salesforce configuration and rolling this out to users (Required), • Additional experience/specialized training may be considered in lieu of educational degree requirements (Required), • Knowledge of adult learning theory; experience with inclusive training methodologies (Required), • Software application training experience (Required), • Excellent time management skills (Required), • Excellent communication (verbal, written, presentation, interpersonal/relationship building) skills (Required), • Critical thinking skills to develop or assess materials that will help employees understand the subjects being taught, understand the needs of the employees and judge what will work (Required), • Problem-solving and decision-making skills to determine the best programs to train employees and meet the needs of the organization (Required), • Expert level command of course authoring tools, specifically Storyline 360, and course development methodologies (Required), • Ability to effectively manage multiple projects and tasks with competing objectives, priority levels, and deadlines; and to develop and adhere to time schedules to meet project deadlines and to sequence activities logically (Required), • Very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives (Required), • Strong knowledge of Microsoft Suite including Word and PowerPoint for producing training materials and presentations (Required), • Flexibility to accommodate travel to various locations (Required), • Self-motivated, innovative, and flexible (Required), • Experience delivering training in a call center/customer contact center / sales environment (Preferred) Strong knowledge of customer service/contact center day-to-day operations; and customer service system(s) (Preferred) Additional Information • Requisition ID: 1000002905, • Hiring Range: $68,040-$118,800

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Call Center / Remote] - Work From Anywhere in the U. Starting at $15 - $16 per hour ($150 Referral Bonus) / PT or FT Options Available / Healthcare Benefits Available - As a Virtual Receptionist, you will: Answer and direct incoming calls to the appropriate contact; Greet and assist clients and vis

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our IT Support Operations Supervisor This position will offer a hybrid schedule. The Position This role is responsible for operational oversight of the firm's outsourced Service Desk provider and ensuring alignment with internal IT support teams, including onsite support and the developing Level 2 support function. The Help Desk Supervisor will ensure vendor performance, knowledge accuracy, and service readiness for new technology deployments, while supporting ITSM initiatives aligned to the firm's service delivery roadmap. Key Responsibilities: • Serve as the primary operational liaison between the firm and outsourced Service Desk vendor., • Monitor daily Service Desk queue health and escalate risks related to backlog, aging, or SLA compliance as needed., • Escalate recurring incident trends requiring technical review by internal Level 2 support teams., • Review QA results provided by vendor and identify coaching opportunities., • Participate in vendor governance meetings and provide feedback on performance trends., • Maintain escalation paths and decision routing between internal IT teams and the vendor., • Coordinate updates to vendor-accessed knowledgebase to reflect current standards, procedures, and environment changes., • Assist with onboarding of new services or processes into the vendor support model., • Subject matter expert on Jira Service Management., • Train others in use of JSM via lunch and learn and 1 on 1 support., • Understand and execute standard operating procedures for Service Desk., • Act as an escalation point for problems or issues, in a timely manner., • Coordinate Service Desk participation in IT projects and ensure vendor readiness for new or changing support requirements., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Support white-glove service expectations for attorneys and executive staff through collaboration with regional and onsite support teams., • Coordinate with the Leads in the various regions to ensure smooth operation of the service desk. This includes understanding how the Service Desk interacts with other internal IT support teams., • Analyze ticket trends within Jira Service Management to identify training needs or documentation gaps., • Assist with implementation of organizational change or problem management initiatives as needed., • Assist with documentation of Help Desk standards, policies, and procedures., • Partner with the other leads for support and assist with Service Desk readiness for new production software or projects., • Perform special duties, tasks, or projects, as required., • Support Service Desk readiness for pilots, product launches, and technology upgrades in alignment with departmental roadmap., • Participate in DR and Tabletop Exercises., • Monitor and report on Service Desk KPIs and highlight operational risks or trends requiring leadership awareness, including: First Contact Resolution, SLA attainment, customer survey responses, ticket aging, and escalation rates. Qualifications • Bachelor's Degree in Computer Science, Information Technology, or other related field, or equivalent work experience., • Certifications in CompTIA A+, HDI Support Center Analyst, or similar certifications preferred but not required., • ITIL 4 Foundation preferred, • Thorough understanding of PC hardware and software, • Windows 10 and Windows 11, • Understanding call center phone systems, • Microsoft Office O365 suite, • Zoom and Teams, • Desktop client and web-based applications, • Cloud services (Azure), • Active Directory, • Wireless peripherals, • Remote access and common tools, • Virtual environments, • Laptop and desktop PCs, • LAN/WAN understanding, • Prior law firm experience a big plus, • JIRA Service Management expertise, • Strong analytical and problem-solving skills, • Excellent verbal and written communication skills, • Self-starter with the ability to manage own time effectively and work autonomously, • Call center or Service Desk oversight a plus, • Ability to travel, when required A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $100,000—$130,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Growth Marketing Manager to own and scale our paid marketing ecosystem across both B2C and B2B audiences. Reporting to the Director of Growth, this individual will lead strategy, execution, and optimization across all paid channels—including SEM, Meta, and emerging platforms—to drive awareness, patient acquisition, and talent growth. This is a high-impact role at the center of how Charlie Health reaches the people who need us most: prospective clients and their families, referral partners, and clinicians. The ideal candidate combines analytical depth with creative instincts, thrives in a fast-paced environment, and has a track record of driving measurable growth in performance marketing. Responsibilities • Own and scale all paid channels including Google, Meta, and other digital platforms; oversee campaign strategy, execution, optimization, and budget management., • Develop full-funnel paid strategies for both B2C (patient acquisition) and B2B (referral partner and talent acquisition) initiatives., • Lead creative and messaging strategy for paid campaigns in partnership with Content, Design, and Product Marketing—ensuring assets are optimized for performance and aligned with brand and clinical standards., • Design and execute testing roadmaps including ad creative, audience segmentation, landing page variations, and bidding strategies., • Monitor and analyze campaign performance across platforms, maintaining dashboards and producing actionable insights that inform ongoing optimization and broader growth strategy., • Collaborate cross-functionally with Growth Strategy, Admissions, Outreach, and Talent teams to align paid performance with business goals and downstream metrics., • Identify and pilot new paid opportunities and channels to diversify acquisition efforts and expand reach., • Own vendor and agency relationships, staying current with best practices, algorithm updates, and competitive trends in digital marketing. Requirements, • Bachelor's degree in Marketing, Business, or a related quantitative field., • At least 3-5+ years of hands-on experience managing paid search and paid social campaigns at scale (agency or in-house), • Proven track record of optimizing campaigns for performance (CPA, CPL, ROI) across multiple platforms including Google Ads and Meta Ads Manager., • Strong analytical skills; proficiency in Excel/Sheets, Google Analytics (GA4), and other reporting tools or data visualization platforms., • Experience managing budgets, pacing, and performance reporting across large and complex campaigns., • Comfort working across B2C and B2B funnels, with familiarity in lead generation and recruitment marketing a plus., • Excellent project management, communication, and cross-functional collaboration skills., • Ability to thrive in a fast-paced, high-growth startup environment and manage multiple priorities simultaneously. The total target base compensation for this role will be between $101,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $111,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators (Hybrid) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with service level and quality standards * Conduct member outreach and engagement following referral intake to support connection to services * Assist with scheduling and coordination of non-clinical assessments and follow-ups * Navigate members to medically tailored nutrition services and other HRSN-related supports * Facilitate referrals to internal programs and external community-based organizations (CBOs) and SCN partners * Support closed-loop referral processes, including tracking status, follow-up, and confirming service linkage * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Provide member support for general inquiries, program participation, and service navigation * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy and documentation requirements Qualifications * High school diploma required; Associate’s preferred * 3-5 years of experience in customer service, call center operations, social services, or care navigation * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid programs, Social Care Networks (SCNs), and HRSN concepts preferred * Strong communication and engagement skills with a member-focused approach * Ability to manage high-volume interactions in a structured, compliance-driven environment * Bilingual (English/Spanish) preferred Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Role Overview The VP of Infrastructure & Cloud Engineering owns the architecture, reliability, and operational maturity of Datavant's cloud infrastructure, site reliability engineering, and compute platforms. This role is accountable for everything beneath the application layer: cloud platform engineering, core infrastructure governance, site reliability across all business verticals, virtual desktop environments serving thousands of concurrent clinical users, cloud cost management across a large footprint, and the infrastructure integration playbook for M&A. Today, this domain reflects the complexity of a company that has grown rapidly: multiple cloud providers, dozens of accounts with varying governance maturity, an expanding international footprint, embedded SRE teams across business verticals, and infrastructure that must simultaneously support regulated healthcare workloads and aggressive AI adoption. The cloud platform layer powers hundreds of microservices across Kubernetes and serves as the deployment and observability backbone for the entire technology organization. Core infrastructure, cloud account governance, networking, VDI, and physical infrastructure, requires strong architectural ownership as the environment scales and compliance expectations increase. This is an executive operator role, not advisory. The VP will inherit a strong technical foundation built by experienced engineering leaders and is expected to elevate it into a mature, enterprise-grade infrastructure organization — one with clear standards, measurable reliability, cost discipline, and the capacity to absorb growth and future integrations without breaking. The role has direct authority over cloud platform engineering, SRE, core infrastructure, VDI, and is accountable for platform reliability, infrastructure cost efficiency, M&A integration readiness, and operational maturity across the domain. Key ResponsibilitiesCloud Platform Engineering • Own the architecture and evolution of Datavant's cloud platform layer: Kubernetes (EKS), CI/CD pipelines, container orchestration, developer self-service capabilities, and workload management, • Drive platform convergence across acquisition-inherited environments toward a consistent, well-governed architecture, • Establish platform abstractions that enable product engineering teams to ship faster without creating infrastructure sprawl or compliance risk, • Own the observability strategy, ensuring monitoring, alerting, and tracing are consistent, actionable, and trusted across all environments, • Partner with Security to ensure cloud platform controls satisfy HIPAA, SOC 2, and emerging compliance requirements without creating delivery bottlenecksSite Reliability Engineering, • Own the SRE function end-to-end: core platform SRE, embedded vertical SRE teams, and the operating model that governs how reliability is delivered across business units, • Define and enforce reliability standards, SLOs, error budgets, capacity planning, and on-call practices across a multi-vertical healthcare platform, • Lead incident management for infrastructure and platform incidents, ensuring rapid triage, clear escalation, effective resolution, and durable postmortems, • Scale the embedded SRE model across Provider, Payer, Life Sciences, and Legal & Insurance verticals with clear ownership boundaries and consistent practices, • Drive reliability improvements that are measurable: reduced MTTR, fewer repeat incidents, and increased deployment confidenceCore Infrastructure & Network Architecture, • Own cloud account governance: account structure, organizational unit design, guardrails, and policy enforcement across AWS, Azure, and any additional cloud environments, • Define and enforce network architecture standards: VPC design, routing, peering, transit gateway topology, DNS, VPN, and hybrid connectivity, • Establish infrastructure-as-code and policy-as-code practices that prevent configuration drift without creating bottlenecks, • Oversee physical office infrastructure and data center operations, including ongoing migration and consolidation efforts, • Partner with Security on cloud security posture, IAM governance, and infrastructure complianceVirtual Desktop Infrastructure & End-User Compute, • Provide executive ownership for Datavant's VDI platforms serving thousands of concurrent users across regulated healthcare workflows, • Drive architectural modernization, performance optimization, and capacity planning across multiple VDI technology stacks and cloud providers, • Ensure VDI reliability and performance meet the demands of onshore and offshore clinical operations where downtime directly impacts revenue and patient outcomes, • Own vendor management and build-vs-buy decisions for end-user compute platformsM&A Infrastructure Integration, • Own the infrastructure integration playbook for acquisitions: cloud account onboarding, network connectivity, security baseline enforcement, observability integration, and platform convergence, • Build repeatable integration patterns that reduce the marginal cost and risk of each successive acquisition, • Partner with Security, Enterprise Engineering, and Technology Operations on post-close infrastructure workstreams, • Ensure acquired teams can operate safely and reliably while longer-term platform convergence is executedInternational Operations, • Scale infrastructure and SRE capabilities across Datavant's growing international footprint, including established and emerging office locations, • Ensure infrastructure architecture and operational practices support global teams without creating regional silos or inconsistent governance, • Lead and develop a 50-60+ person organization spanning cloud platform engineering, SRE, core infrastructure, VDI, and FinOps, with a trajectory toward 70-80+, • Assess organizational structure and talent against long-term platform demands, making changes where necessary to ensure the right people are in the right roles, • Build engineering depth and leadership capacity to reduce single-person dependencies and key-person risk, • Establish a culture of architectural ownership, operational discipline, reliability focus, and continuous improvement, • Manage vendor and contractor relationships with clear accountability and transition planning, • Partner with recruiting to attract and retain senior infrastructure and SRE talent in a competitive market, across multiple geographiesRequirements, • 15+ years in technology leadership, with at least 5 years in a VP or senior director role leading infrastructure, cloud engineering, or SRE organizations at scale, • Proven experience architecting and operating multi-cloud infrastructure in complex, high-growth environments — ideally through periods of significant M&A activity, • Deep understanding of cloud platform engineering: Kubernetes, CI/CD, infrastructure-as-code, observability, and developer platform capabilities, • Strong network architecture and cloud governance background, including multi-account management, IAM governance, and infrastructure security in regulated environments, • Track record building and scaling SRE functions, including defining SLO frameworks, incident management practices, and embedded reliability models, • Experience managing cloud spend at scale ($20M+), including cost attribution, optimization programs, and vendor/contract strategy, • Demonstrated ability to consolidate fragmented infrastructure functions — inherited through acquisition or organic growth — into well-governed, scalable operations, • Experience operating in regulated or compliance-heavy industries (healthcare, life sciences, or financial services preferred), • Proven ability to build and lead large, geographically distributed engineering organizations At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$270,000—$315,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionCamp Center Director The Center Director is required to complete preparatory tasks and engage in remote work before the camp start date, with all terms open to negotiation. Camp Dates: New York City - Stevens Institute (Hoboken, NJ) July 2nd- August 3rd Miami - University of Miami (Coral Gables) June 26 - August 3rd Job Description Your key tasks will consist of, but not be limited to: Student Supervision: • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security., • Initiate appropriate disciplinary actions where necessary., • Deal with any medical issues and emergencies. Stakeholder relations: • Manage relationships with clients (agents, chaperones, students, and parents) and seek feedback to ensure their satisfaction with the program., • Manage relationship with the host university. HR: • Update staff handbooks and train the team., • Effectively plan and oversee the arrival, check-in, and check-out processes for staff., • Develop and execute training sessions for new staff members, covering both virtual and on-site formats., • Collect all relevant new hire paperwork from staff and submit to the main office., • Establish and maintain a positive working atmosphere., • Counsel and manage stressed staff., • Facilitate and guide professional development meetings, seminars, and team-building activities, • Supervise the management team in devising weekly schedules of work for teachers and activity counselors ensuring staff gets adequate time off., • Devise weekly schedules of work for the admin and management teams, ensuring staff gets adequate time off., • Promptly document and report accurate work schedules to the main office for payroll processing., • Assist the main office in interviewing, hiring, and training new staff. Administration: • Read and understand all handbooks and manuals to be aware of your own role as well as those of the rest of the team. Keep the manuals up-to-date by making necessary ongoing changes., • Open the center and prepare for staff arrivals., • Check, file, and follow up on incident reports as and when needed., • File weekly and end-of-summer reports., • Ensure that paperwork on all students on site is correct and completed in advance., • Ensure that any student who leaves the campus with someone who isn’t a member of YES USA staff is signed out and then signed back in accordingly., • Oversee the allocation of beds and supervise the administrative team in ensuring precise record-keeping., • Order meals on campus and maintain accurate records. Collect payment confirmations and receipts, etc., • Manage buses (when applicable), pay invoices in a timely manner, save receipts, etc., • Ensure the office is functioning and secure at all times., • Manage stock (e.g. paper, office, and teaching supplies, dinnerware, etc.) to prevent waste, and get approval from the main office to order extra stock in a timely manner., • Staff and supervise daily room checks. Deal with any problems or emergencies., • Schedule and supervise mid-stay cleanings and linen exchange., • Close the center, pack and list all stock, ship to the main office when needed., • Submit weekly student and chaperone feedback reports to the main office., • Supervise the admin team in collecting and storing pictures and videos for each group and posting them on social media., • Protect and maintain YES USA equipment and resources and return them to YES USA (e.g. T-shirts, travel cards, sports equipment, etc). Arrivals/Departures: • Ensure the campus is checked on arrival and any damage is noted and agreed upon with the host institution before the arrival of new students., • Liaise with the host institution and supervise the admin team to ensure everything is ready for arrivals (rooms are clean, linens/towels are available for each participant, etc.)., • Manage arrivals (transfers, welcome/check-in procedures, orientations, damage deposits) and departures (graduations, room inspections, return of damage deposits, transfers, etc.) to make sure they go as smoothly as possible., • Order meals and supervise staff in managing deliveries on campus., • Have welcome packets ready for students/groups (e.g. travel cards, credit cards, etc., if applicable) and distribute them to chaperones or direct students upon arrival., • Collect student damage deposits., • Lead student orientations and graduation ceremonies., • Conduct chaperone orientations., • Supervise students during the first few days in the cafeteria and make sure they are following rules, etc. Financial: • Keep petty cash ledger., • Manage secure financial information (student damage deposits, etc.)., • Complete expense reports (e.g. deliveries with original receipts, excursion bookings, etc.). Executive: • Be aware of everything happening on campus., • Quality management - ensure we meet and exceed shareholder expectations in levels of service provision., • Conduct daily chaperone meetings and ensure the standard program is respected and delivered. Approve or disapprove changes to the excursion and activity program., • Maintain clear communication and be on call around the clock to provide prompt responses to inquiries from the main office., • Monitor the work that the management team members are doing at all times and assist/cover for them as appropriate., • Guide, support, mentor, and supervise the admin team in their work at all times., • Chair daily meetings with other Center Management Team and hold them accountable for their performance., • Delegate tasks to the other members of the Center Management Team or staff as appropriate., • Be accessible at all hours to solve problems and emergencies quickly and efficiently. Miscellaneous: • Native fluency in English., • Required management experience in an ESL summer camp, preferably as a Summer Camp Director., • Legal authorization to work in the United States. Qualities: • Strong leadership qualities and the ability to inspire others., • Effective people management skills., • High level of responsibility and authority., • Strong organizational and administrative skills., • Independence and strong problem-solving skills., • Strong customer service ethics., • Ability to remain calm under pressure and maintain a positive, constructive demeanor in clients’ presence even when problems and emergencies arise. The dynamic nature of the position requires continuous availability to meet the evolving needs of our work environment, with unpredictable and demanding hours without scheduled days off. Weekly commitment: 60 hours. Application Procedure: Prior to offering a job to selected candidates, YES USA will: • Complete a reference check (names and contact details of three references are required)., • Run a background check. Upon signing a job offer, successful candidates will be required to: • Submit a copy of your university diploma along with other new hire paperwork., • Housing in a single room in a shared university dorm is provided during the camp. Stevens Institute • $1,300 - $1,530 per week. University of Miami • $1,300 - $1,430 per week.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are hiring a high-performing Sr. Analyst/Associate to join the Office of the CEO, reporting directly to the Chief of Staff. This role sits at the center of the company's decision-making engine. You will combine structured project management with rigorous KPI and data analysis to keep the organization aligned, accountable, and executing at a high level. You'll support CEO and Chief of Staff initiatives, build performance reporting, coordinate cross-functional workstreams, and help ensure critical priorities move forward with clarity and speed. This is the ideal role for someone who is analytical, detail-oriented, organized, and motivated by the challenge of helping a high-growth company operate with discipline. What You'll DoKPI Tracking, Analysis & Performance Insights • Build and maintain dashboards, models, and reporting that highlight business performance and emerging trends., • Analyze core metrics to identify inflections, risks, and opportunities, then translate findings into clear insights for the CEO and Chief of Staff, • Partner with analytics and operational leaders to ensure reporting is accurate, consistent, and reflective of the company's priorities, • Contribute to monthly/quarterly reviews, CEO summaries, and data-driven narrative updatesProject Management & Execution, • Manage cross-functional projects end-to-end, ensuring clarity of scope, timelines, milestones, and expected outcomes, • Track CEO- and Chief of Staff-led initiatives, keeping deliverables on pace and escalating risks with proactive solutions, • Build project plans, trackers, and operating systems that keep workstreams aligned and moving quickly, • Support execution of company operating rhythms including OKRs, planning cycles, leadership offsites, and executive meetingsCross-Functional Leadership Support, • Coordinate with senior leaders to ensure alignment, follow-through, and accountability on high-priority deliverables, • Prepare materials for executive team meetings, management meetings, and CEO prep sessions, • Support the Chief of Staff in translating the CEO's priorities into clear communication, action items, and structured follow-ups, • Help ensure the right information flows between teams at the right time to enable fast, high-quality decision-makingExecutive-Ready Communication, • Draft clean, structured memos, presentations, and summaries for CEO use internally and externally, • Manage preparations for company wide all-hands, • Prepare briefing materials for meetings, synthesize discussions, and document next steps with precision, • Operate with exceptional attention to detail - every document should be final-qualityWhat We're Looking For, • 2–5 years of experience in investment banking, consulting, private equity, corporate strategy, or an analytical operating role, • High performer with meaningful ownership experience, such as managing complex processes, coordinating across teams, or leading workstreams in demanding environments, • Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus, • Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus, • Proven project management skills: organized, deadline-driven, and able to manage multiple workstreams simultaneously, • Meticulous attention to detail and a commitment to producing high-quality work, • High degree of initiative and independence, with the ability to drive work forward in a fast-paced, ambiguous environment, • Excellent written and verbal communication, with the ability to distill complexity into clarity, • Operates well under pressure and works effectively with tight timelines, • Deep alignment with Charlie Health's mission and a desire to contribute to meaningful work You will gain: • Daily visibility into CEO-level decision-making, • Ownership of high-impact, cross-functional projects, • Exposure to operations, analytics, product, and clinical leadership, • Accelerated learning and direct influence on organizational execution, • A strong foundation for future roles in Biz Ops, Strategy, Operations, or Chief of Staff tracks, • Work at a mission-driven company where your efforts directly contribute to saving lives and expanding access to behavioral health care The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to shape problems, clarify requirements, and translate business needs into scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation, and review Apex code and technical designs, • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience overseeing Apex-based solutions in production environments, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills, • This role requires travel to our NYC headquarters once per quarter. Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Compensation: • NYC-based candidates: $185,000 - $265,000 #LI-HYBRID #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to shape problems, clarify requirements, and translate business needs into scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation, and review Apex code and technical designs, • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience overseeing Apex-based solutions in production environments, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills, • This role requires travel to our NYC headquarters once per quarter. Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Compensation: • NYC-based candidates: $185,000 - $265,000 #LI-HYBRID #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. Daymark's groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation's foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email. ABOUT THE ROLE As an Enrollment Specialist, you will be a frontline ambassador for Daymark Health—building trust with healthcare providers, enrolling new patients, and helping individuals access compassionate, team-based care. You'll spend time over the phones in our office introducing our services to potential patients, supporting patient referrals and enrollment, and delivering an exceptional first experience to those joining Daymark's program. WHAT YOU'LL DO • Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services and support., • Guide patients through our enrollment process, surfacing goals and concerns to help tailor support., • Respond to inbound communications, triage requests, and ensure patients are connected to the right team members., • Obtain patient consent, complete enrollment surveys, and escalate urgent needs to our clinical teams., • Share feedback with internal teams based on patient and provider needs, referral trends, and barriers to access., • You've become a go-to resource for both patients and providers, known for your professionalism, warmth, and follow-through., • You've contributed to improvements in our enrollment process and patient experience by identifying gaps and opportunities., • You're hitting your daily, weekly, and monthly enrollment goals day, while ensuring a great patient experience, • Sales/Enrollment experience - you have 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume and are motivated to help patients access better care and hit enrollment targets., • Relational & Empathetic: You know how to build trust—quickly and genuinely—with both providers and patients. You lead with curiosity, empathy, and clarity., • Organized & Proactive: You take initiative, stay on top of details, and bring structure to dynamic or ambiguous situations., • Excited about Startups: You can make a big impact at a start up, but you need to be comfortable with frequent change!, • Strong Communicator: You write and speak clearly and professionally. You tailor your communication to fit your audience and situation., • Tech-Savvy: You have documented in a CRM such as Salesforce and know how to use tools like Slack, Salesforce, Zoom, Google Suite, and EHRs. You adapt easily to new systems and workflows. This role will be compensated with a base + commission structure. We anticipate the base to be approximately $65,000 to $70,000 (depending on location & experience) with an opportunity for a $10,000-$15,000 commission, should you hit performance and enrollment targets.

Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As a Physician – Palliative Care at Thyme Care, you will provide compassionate, expert, patient-centered care for members living with advanced cancer and complex chronic comorbid conditions. You'll work as part of an interdisciplinary team, including Community Health Workers, Oncology Nurses, Social Workers, and Nurse Practitioners, to ensure each member's physical, emotional, and psychosocial needs are met comprehensively. You will: • Conduct virtual specialty palliative care visits, offering symptom management, advance care planning, and psychosocial support to members and their caregivers., • Provide virtual urgent or same-day clinical visits as needed, using evidence-based assessment and triage to guide safe, timely care., • Partner with an interdisciplinary team to create and monitor individualized, goal-concordant care plans that evolve with members' needs., • Lead or participate in interdisciplinary case conferences, offering expert clinical guidance on complex or advanced cases., • Collaborate closely with Thyme Care's Nurse Practitioners to ensure high-quality, coordinated care and consistent clinical standards., • Support program development and quality improvement through feedback, education, documentation excellence, and participation in clinical initiatives. All patient interactions are virtual via video, phone, text, or Thyme Care's care platform. NY-based clinicians may be asked to participate in occasional in-person collaboration. You may occasionally provide backup weekend call support for the Nurse Practitioner team. WHAT YOU'VE DONE • Board-certified physician in a relevant specialty with subspecialty training or equivalent experience in Palliative Care., • At least two years of post-training clinical experience, primarily in palliative care, complex primary care, or oncology., • Unrestricted medical license and willingness to obtain additional state licenses as needed., • Demonstrated excellence in virtual or telehealth care delivery, communication, and documentation., • Skilled in the care of complex patients, shared decision-making, advance care planning, and interdisciplinary collaboration., • Prior experience in a startup or value-based-care organization., • Interest in leveraging data and innovation to improve oncology care. People-first. Thyme Care's mission and members matter to you, deeply. Experience. You have at least 2 years of post-training clinical experience with the majority in palliative care and/or complex primary care. You have an unrestricted medical license and a willingness to obtain additional state licenses, as needed. It would be exceptional if you have worked at a startup or tech-forward company. Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. Effective listener and communicator. You are winsome and articulate, but you always start with listening and you hear what may not be voiced, because you listen so intently to others. You build rapport and great working relationships with members and colleagues. Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season where they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort using and learning new technology is important. Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to ensure that urgent and important needs are addressed immediately. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $200,000-$240,000. The salary range could be lower or higher than this if the role is hired at another level. This position is also bonus-eligible. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description As a Regional Nurse Manager at Sollis Health, you will provide concierge emergency medical care to Sollis patients in our clinics and have administrative responsibilities overseeing the RNs in your assigned region. You will work to drive Sollis' Mission and Vision forward, creating a patient-centric environment in a concierge medical setting, helping to deliver medical care. Responsibilities: • Work 16 hours clinical and 24 administrative as a Regional Nurse Manager for a 40 hour work week, • Provide medical care for Sollis' patients with the supervision/direction of an attending Physician or Physician Assistant., • Assess and treat patients which includes obtaining clinical samples, performing point-of-care testing, obtaining blood samples, providing general symptom management and recommendations within your scope., • Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs., • Document patient information in our electronic medical record., • Provide direct oversight of Registered Nurses and the care provided to patients in your region., • Responsible for maintaining and tracking medication and vaccination inventory as well as general inventory and quarterly counts, in collaboration with Operations leadership, • Help to develop and implement plans and schedules for fully staffing our nursing shifts, while minimizing the use of overtime and meeting the targeted budget and productivity goals., • Accountable for Medbank management including reporting and quality control., • Order medical supplies, vaccines and medications as needed for patient care and the function of the center. Partner with Operations to order and perform maintenance on medical equipment as needed., • Ensure that all newly hired nurses in your region are fully trained and setup for success, • Work with our Medical Directors and Operations Team to develop and implement process improvement plans, related to nursing functions., • Initiate and participate in the planning, implementation and evaluation of quality assurance and performance improvement activities, in collaboration with a Sollis Nursing Leadership Team and the Regional Medical Director., • Develop monthly shift schedules and entering schedules into Sollis' time tracking system, • Participate in the interviewing and hiring of Nurse candidates for your region, • Collaborate with your HRBP to manage any performance or HR related issues., • Provide formal mid-year and end-of-year feedback direct reports., • Observe, evaluate, coach and mentor nursing staff in your region, holding them accountable to Sollis' standards for quality medical care and great customer service., • Ensure standardization of practice through the implementation of current policies and procedures., • Hold routine staff meetings and huddles focusing on patient care, safety and satisfaction., • Be available by phone or in person for unexpected emergent situations or questions that arise from time to time., • Promote optimal infection control and safety practices. We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: • Bachelor's degree required, Master's degree preferred, • Must possess a valid license and current registration, issued by the New York as a Registered Nurse., • Must have at least 2 years of leadership experience and 5 years of emergency medicine nursing experience. Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: • Excellent benefits, including healthcare, dental, vision, • 401K with 3% match, • 12 Observed holidays, • Free Sollis Health membership for you and your eligible family members, • Employee stock options offering, • Bonus This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.