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Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth! $10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks. $2,500 First Week Training Pay for the first five training days. $500 per virtual appointment bonus with food with no bonus limit. Up to $1500 per week for meeting minimum call and one qualified onsite appointment. 200% of the profit margin for the first 90 days of orders shipped. 40% to 59% of the profit margin after 90 days Up to $10k new client account credits Up to $5k new account donation credits Up to $400 of gift cards for business building activities GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List. We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America! GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings! Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery. Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe. We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience. We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan. Please email your resume to and schedule a strictly confidential interview. Visit us at:

Job DescriptionDescription: Position Title: Crisis Services Clinician of 988 Crisis Services Reports to: Clinical Supervisor of 988 Crisis Services Location: Remote work (Candidates must be located in WA, AZ, OH, or TX to be considered for this role) Payrate: $37.24 per hour Union Representation: OPEIU Representation Schedule/Shift; Call Team: Call Team GY CSC role Thurs-Sat 12a-8a PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The Crisis Services Clinician for 988 is a qualified Mental Health Professional who is trained to oversee 988 Suicide and Crisis Lifeline contact interactions via phone, chat, or text. This position is responsible for providing risk assessment and clinical decision making while overseeing all activities of a multidisciplinary team comprised of clinical and paraprofessional staff. This selected candidate must bring clinical expertise in the areas of crisis intervention, de-escalation, and mental health. Responsibilities include monitoring the delivery of services via phone, chat, or text. The Crisis Services Clinician will ensure that callers receive appropriate emotional support, and referrals to the appropriate level of care such as mobile crisis teams, designated crisis responders, and other mental health services. JOD DUTIES CRISIS SERVICES CLINICIAN RESPONSIBLITIES: 1. Responsible for the direct oversight of Crisis Specialists plus general oversight and guidance of other staff working the 988 Suicide and Crisis Lifeline during scheduled shifts. This will include close monitoring and coaching of Contact Specialists responding to call, chat, and text services, assigning, and reviewing tasks of the Crisis Intervention Specialist (CIS) while providing consultation and direction to other clinical staff when engaged in crisis work., 2. Responsible for supporting Crisis Specialists in assessing for risk of harm, suicidality, and/or mental illness to ensure that best clinical intervention practices are provided to the person in crisis., 3. Ensures completion of appropriate screening and linkage to Next Day Appointments, Children's Crisis Outreach and Response System, Mobile Crisis Teams, Geriatric Regional Assessment Team, Designated Crisis Responders, and other outreach services for 988 callers., 4. Supports the CIS and Crisis Specialist staff with ongoing and immediate feedback., 5. Ensures that all policies and procedures are followed by staff answering the 988 Suicide and Crisis Lifeline contacts via phone, chat or text., 6. Assists Crisis Specialists in identification of familiar contacts who are known and may have case plans on file., 7. Ensure that all calls are documented accurately and completely using the assigned electronic health record., 8. Provide Quality Assurance to the National Suicide Safety Assessment forms., 9. Ensure that all services delivered are consistent with compassionate, respectful, professional, and recovery-oriented best practices., 10. Contributes to a virtual team atmosphere that is professional, congenial, and respectful. QUALIFICATIONS AND EXPERIENCE NEEDED: • Master’s degree in psychology/counseling or social work or related field required., • Mental Health Professional (MHP) status as defined by Washington Administrative Code (WAC 246-341-0515) and Revised Code of Washington (RCW 71.05 and 71.34)., • Independent or associate licensure in counseling, or social work preferred., • Individuals must hold one of the following active credentials or licenses in the State of Washington:, • Licensed Independent Clinical Social Worker (LICSW) or Associate (LSWAIC), • Licensed Mental Health Counselor (LMHC) or Associate (LMHCA), • Licensed Marriage and Family Therapist (LMFT) or Associate (LMFTA), • Psychiatrist, Psychologist, or Licensed Psychological Associate Additional certifications in crisis intervention, suicide prevention, or trauma-informed care are strongly encouraged. • Two years’ experience working with individuals in crisis required., • Excellent verbal, written, and typing skills required., • Ability to work effectively within a remote, multi-disciplinary clinical team in a fast-paced environment is required., • Experience of working within a call center preferred. KEY PERFORMANCE INDICATORS 1. 988 Suicide and Crisis Lifeline Program Standards · Call Abandonment rate 5% or less. · Call Answer Rate within 30 seconds. 2. All staff working within the 988 Service Line share the responsibility to meet these contract metrics. TRAINING AND PROFESSIONAL DEVELOPMENT 1. Supports Clinical Director of 988 Crisis Services in providing training and job shadowing to new staff that incorporates clinical best practices, and training requirements from Lifeline Learning, Crisis Connections, and ICH Accreditation standards., 2. Maintains required licensure and keeps updated on current professional literature and trends in the behavioral health field., 3. Maintain a minimum of 12 hours of training per FTE on approved topics relevant to the job function. QUANTITY AND QUALITY OF WORK/WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., 2. Participates in pager duty shifts as assigned by the Clinical Director of 988 Crisis Services., 3. Follows personnel policies and procedures., 4. Written and verbal communication is clear, concise, accurate and thorough., 5. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients., 6. Makes appropriate use of Supervisor., 7. Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support, and motivates staff and volunteers to outstanding performance., 8. Suggests solutions to identified problems., 9. Attends all internal staff meetings as assigned. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers., • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth! $10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks. $2,500 First Week Training Pay for the first five training days. $500 per virtual appointment bonus with food with no bonus limit. Up to $1500 per week for meeting minimum call and one qualified onsite appointment. 200% of the profit margin for the first 90 days of orders shipped. 40% to 59% of the profit margin after 90 days Up to $10k new client account credits Up to $5k new account donation credits Up to $400 of gift cards for business building activities GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List. We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America! GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings! Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery. Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe. We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience. We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan. Please email your resume to and schedule a strictly confidential interview. Visit us at:

Job DescriptionDescription: Position Title: 911 Call Diversion Specialist Position reports to: Clinical Supervisor of 911 Diversion Type: Thursday, Friday Saturday. 8a-4p Location: Remote Payrate: $31.97/hr. Union Representation: Represented by OPEIU Local 8 Training Schedule: Candidates must demonstrate strong computer technology skills prior to hire and during training. PROGRAM SUMMARY: Crisis Connections, in collaboration with Valley Communications Center, the Department of Health and King County Behavioral Health Recovery Division is developing an innovative team of behavioral health crisis responders and essential health & human services professionals with training in telephonic crisis intervention to support911 call centers. This 911/988/211 Call Diversion project integrates emergency response services (911) with crisis intervention services (988) and health and human services (211). This aims to provide a more comprehensive and coordinated response to emergencies, mental health crises and essential needs support. This position will work closely with multiple teams, across multiple organizations. We are seeking passionate individuals who are dedicated to learning, thrive in changing environments and want to make a positive impact in their community to join this important initiative. Our role is critical to ensure that individuals in crisis receive the support they need, while helping to reduce the strain on law enforcement and the criminal justice system. POSITION SUMMARY: The Diversion Specialist will play a key role in responding to individuals in acute crisis who contact 911. Diversion Specialists will provide crisis intervention and information & referrals to essential community resources with the goal of stabilizing the individual and reducing the likelihood of future crises. This position has two key functions (1) providing immediate emotional support, de-escalation, and safety assessments and (2) assessing needs, performing intake screenings and providing appropriate information, referrals and advocacy as needed. Diversion Specialists are responsible for complete and accurate documentation of all calls and will receive extensive training. Those with an interest in the behavioral health system, contact center operations, data, human services and more may have opportunities to develop unique skillsets. JOB DUTIES AND RESPONSIBILITIES: • Responds to diverted 911 calls (possibly in future online chat, and SMS texts) to provide emotional support, risk assessment, crisis intervention and health & human services supporting a consistent and non-judgmental manner., • Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 911 contacts., • Completes referral intakes for 911 contacts to appropriate crisis response and health & human services system partners for higher level of intervention as needed., • Exhibits patience and responds to difficult contacts with sensitivity., • Alerts Clinician immediately to content involving possible danger to identified client or to other people (including suicide, homicide, child/elderly abuse, and other violent threats or ideation)., • Makes every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., • Completes accurate and detailed documentation for all contacts., • Adheres to strict confidentiality policy., • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Excellent verbal, written, and communication skills., • Evidence of computer technical proficiency and ability to work effectively in a fast-paced virtual environment., • Skilled in in operating in web-based computer environments & navigating multiple platforms concurrently., • Understanding of database and resource navigation concurrently., • Knowledge of mental health services & essential health & human services landscape., • Excellent call-handling skills, including the ability to respond to callers with patience, objectivity, and non-judgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and health & human services professionals., • Proven track record demonstrating excellent attendance habits., • Experience working in a remote environment preferred. We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. Requirements Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots., • High Speed Internet access, including wired ethernet connection The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Role: Aircall has evolved from a business phone system into an AI-powered customer communications platform. As the Director of Product Marketing and Customer Marketing, you will lead the strategy that defines, launches, and drives adoption of Aircall’s core portfolio and AI portfolio—including AI Voice Agent, AI Assist, AI Assist Pro, and emerging AI innovations. You will own how Aircall tells its story in the market and how we activate and expand that story across our customer base. This role bridges product, marketing, and customer success to drive pipeline, adoption, expansion, and advocacy globally.Key Responsibilities: • Product Positioning and Narrative, • Define a unified platform story that elevates Aircall from telephony to AI-driven customer communications and intelligence., • Build customer-centric messaging and value propositions across segments and use cases, quantifying outcomes like time saved, faster resolution, and revenue lift., • Translate technical AI features into clear, compelling business value that resonates with non-technical buyers., • Collaborate with Product Management to ensure roadmap priorities align with market needs and customer outcomes., • Go-to-Market and Launch Strategy, • Lead end-to-end GTM for all new products, features, and multi-SKU bundles—especially within the AI portfolio., • Develop market intelligence on competitors, trends, and customer pain points to inform positioning and packaging., • Partner with Product, Finance, and Sales to design pricing and packaging strategies that drive AI attach, ARPU growth, and NRR., • Build GTM playbooks and repeatable launch frameworks for global execution and localization., • Sales Enablement and Field Readiness, • Equip GTM teams with tools to win: pitch decks, demo scripts, ROI calculators, objection handling, and competitive battle cards., • Partner with RevOps and Sales Leadership to align messaging, ensure readiness, and track adoption of enablement materials., • Drive higher AI attach and conversion rates by aligning PMM insights with sales motions and partner channels., • Customer Marketing and Lifecycle Growth, • Lead lifecycle and customer expansion programs to increase adoption and usage of AI products., • Deploy personalized, multi-channel campaigns across industries, segments, and product tiers to drive retention and expansion., • Partner with Customer Success to operationalize multi-SKU playbooks for upsell and cross-sell., • Establish consistent lifecycle communications, including onboarding, activation, usage, and renewal campaigns tied to measurable KPIs., • Advocacy, Community, and Voice of the Customer, • Build and manage a world-class advocacy engine, including case studies, testimonials, third-party reviews (G2, Trustpilot), and reference programs., • Partner with Regional Marketing to spotlight customer champions in events, virtual events, and media opportunities., • Scale Aircall’s Customer Advisory Board to shape our roadmap and foster belonging., • Own Voice of the Customer programs (NPS, surveys, interviews) and bring insights to Product and Marketing to inform roadmap and messaging., • Insights, Data, and Analytics, • Develop market and customer intelligence frameworks that measure adoption, retention, and advocacy outcomes., • Track key lifecycle KPIs—AI attach, activation, product usage, NRR, and churn—to guide strategy and resource allocation., • Leverage quantitative and qualitative insights to optimize campaigns and drive measurable improvements in customer health and expansion., • Team Leadership and Cross-Functional Collaboration, • Lead and mentor high-performing teams across Product Marketing and Customer Marketing., • Build a culture of partnership across Product, Sales, CS, RevOps, and Brand, ensuring consistent narratives pre- and post-sale., • Scale global processes, launch standards, and enablement systems for efficiency and impact., • Represent both PMM and Customer Marketing in GTM planning, Product Reviews, and strategic business discussions.Qualifications:, • 8+ years in B2B SaaS Product or Customer Marketing, with 3+ years leading teams., • Proven success in repositioning or scaling a product portfolio, ideally with AI or automation capabilities., • Strong storytelling, messaging, and enablement experience for both acquisition and expansion., • Deep lifecycle and retention marketing experience, with measurable impact on adoption and NRR., • Data-driven mindset, fluent in funnel, usage, and lifecycle analytics., • Skilled cross-functional leader, comfortable influencing Product, Sales, CS, Finance, and RevOps., • Bonus: Experience in CX, contact center, or AI-powered communications platforms.

Job DescriptionDescription: Position Title: Crisis Specialist of 988 Type: Part-time and full-time shifts available Location: Fully Remote, must be located in WA State Payrate: $26.01 per hour. Union Representation: OPEIU Representation Schedule/Modified Swing • Wed-Sat (.8 FTE) 5pm-1 am PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide & Crisis Lifeline via phone, online chat, and/or SMS text. We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction. QUALIFICATIONS AND EXPERIENCE NEEDED: • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Knowledge of King County Public Mental Health System., • Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals, • Evidence of technical proficiency and ability to work effectively in a fast-paced environment., • Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently., • Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES 988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT 1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures., 2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner., 3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts., 4. Provide 988 contacts with risk reduction and safety/action planning., 5. Sets appropriate limits with difficult 988 contacts., 6. Exhibits patience and responds to difficult 988 contacts with sensitivity., 7. Smoothly integrates supervisory direction into 988 contacts., 8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.), 9. Alerts shift clinicians when identified contact presents indications of possible mental disorder., 10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., 11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed., 12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality., 13. Provide detailed and thorough documentation for all 988 crisis contacts., 14. Adheres to confidentiality policy., 15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures., 16. Adhere consistently to contact management guidelines and all organization policies and procedures., 17. Must complete new hire orientation and all required training within 30 days of hire. SERVICE DELIVERY 1. Skillfully uses technology and online directories to access resources., 2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate., 3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics. 988 CALL DOCUMENTATION 1. Performs thorough and accurate collection of 988 contact demographic information., 2. Appropriately codes 988 contact’s concerns, summation of interaction, and disposition, including referral information, in the electronic health record., 3. Properly uses all other forms and on-shift resources correctly. PROFESSIONAL DEVELOPMENT • Participates in program and organization staff meetings. 1. Vibrant/988 Suicide and Crisis Lifeline Program Standards a. Call Abandonment rate 5% or less. b. Call Answer Rate within 20 seconds. 2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics., 3. 988 Crisis Specialists will maintain an available rate >85% during scheduled shift. QUALITY AND QUANTITY OF WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients., 5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time., 6. Makes appropriate use of supervisor and clinicians., 7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance., 8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way., 9. Attends virtually and in-person to complete all training as assigned., 10. Attends all staff meetings as assigned. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Fully Remote | Flexible Scheduling | $2,016/Shift | Full-Time & Part-Time Roles Available | Location: Eligible to Hire in Many US States Join a purpose-driven, physician-led TeleNeurology practice delivering timely, expert care to hospitals across the country. We are seeking Board-Certified Neurologists to join our high-performing virtual team in a role that offers flexibility, fulfillment, and competitive compensationwithout compromising on quality of care or quality of life. Position Overview: This is a fully remote Teleneurology & Telestroke position with unmatched scheduling flexibility and strong clinical infrastructure. Whether you prefer high acuity consults or routine follow-up care, you'll have the opportunity to tailor your shifts to your clinical strengths and lifestyle. We offer two types of shifts: • Acute Neurology / Telestroke Shifts - Respond in real-time to stroke alerts and other emergent neurology consults across a variety of hospital settings., • Full Time Openings: 14 shifts per month qualifies as full-time (12-hour shifts), • Part Time Openings; also offering part time FTE and per diem roles ideal for those seeking reduced schedules or supplemental income., • Flexible Scheduling Options to accommodate personal and professional flexibility., • $2,016 per 12-hour shift with additional compensation opportunities for night coverage, call pay, and productivity incentives., • Dedicated licensing and credentialing support for multi-state practice., • Benefits include CME, Education Allowance, 401K, Disability, Health Benefits and Life Insurance for qualifying positions, • Fully Remote - Deliver care remotely with our secure, scalable telehealth platform., • Strong Support System:, • Skilled telepresenters assist with video cart management and on-site coordination., • A dedicated 24/7 Digital Access Center (DAC) manages pre-call workflows, real-time cart placement, and escalationsdramatically reducing delays and non-clinical burden., • Tech-Enabled Efficiency:, • User friendly interface and smart consult queueing to keep your workflow smooth and manageable., • Board-Certified Neurologist (U.S.), • Licensed in at least one U.S. state (multi-state licensure highly desirable), • Comfortable with telehealth platforms, EMRs, and remote patient interactions, • Clear communicator with a collaborative mindset, • Practice meaningful, high-acuity medicine without geographic limits, • Enjoy true work-life balance with a joyful, mission-driven team, • Expand access to expert neurological care in both urban and underserved communities Where You'll Work Providence Virtual Care and Digital Health Group is a leading telehealth service line that rapidly connects patients to accessible, responsive, and affordable care when they need it. The group specializes in providing virtual clinical support to address workflow demand surges and close clinical talent gaps across a robust offering of specialties including Stroke, Neurology, Hospitalist, ICU, Psychiatry, and more. With a growing network of over 20,000 care providers, more and more patients are being able to be served in a way that's convenient and easy for them. Where You'll Live Connect with patients virtually no matter where you live in the United States. By utilizing Teladoc Health's industry-leading platform, you will have access to a reliable and growing patient panel, the flexibility to provide care to patients from anywhere in the U.S. and a dedicated support team focused on administrative tasks - ensuring you have everything you need to provide the highest quality of care possible. Who You'll Work For Providence is a nationally recognized, comprehensive healthcare organization spanning seven states with a universal mission to provide compassionate care to all who need its services, especially the poor and vulnerable. Its 122,000-plus caregivers/employees (including 34,000 physicians) serve in 51 hospitals, more than 1,000 clinics and a comprehensive range of health and social services. Providence: One name, one family, one extraordinary health system. Check out our benefits page for more information. Equal Opportunity Employer including disability/veteran Job ID Number: 30612

Swedish Medical Group is seeking a full-time, board-certified/board-eligible Dermatologist to join an established and high-volume practice. In this role, you will partner with multiple providers who are passionate about serving the community by providing better patient access to care. Take advantage of this great opportunity to be part of a productive and caring practice and enjoy a healthy work-life balance in Seattle, Washington. • Outpatient only with the ability to offer virtual appointments, • Monday through Friday schedule, • No call, • Be part of a large system with greater access for patient resources, • Join a team who is devoted to seeing all patients, regardless of insurance type or background, • Experience preferred, but new graduates are welcome to apply, • Compensation is between $389,584 and $614,131 per year Swedish Medical Group is an integrated team of more than 1,300 physicians and advanced practice clinicians serving the greater Seattle area. As part of Swedish Health System, medical group providers benefit from centralized system support and a shared EMR (Epic). With easy access to seven Swedish Medical Center campuses, providers are able to serve northwest Washington residents with superior integrated, coordinated care. Where You'll Live Seattle is the Pacific Northwest's largest urban center, with a metro population of 3.25 million, and is home to world-class arts and entertainment, a robust economy and an outstanding school system. The city hugs Puget Sound and offers magnificent mountain views to the north, east and south. Home to the world's biggest tech giants, Seattle offers some of the highest minimum wages in the country, along with a notable music and arts scene, outdoor lifestyle and amazing coffee. Who You'll Work For Swedish is a comprehensive health network with a long history of excellence. The Seattle-based system operates five hospitals with more than 1,500 beds, and more than 115 primary and specialty care clinics. Part of the Providence family, Swedish is world-renowned for its innovative and ground-breaking diagnoses, treatments and medical research at its five award-winning institutes: cancer, digestive health, heart and vascular, neuroscience and orthopedic. Its mission is to improve the health and well-being of each person it serves. Equal Opportunity Employer including disability/veteran Job ID Number: 24570

Symetra is seeking an AVP, Operations and Strategic Solutions to help build and advance digital and operational capabilities for our Independent Marketing Organization (IMO) channel. About the role In this role, you will guide roadmap planning, prioritization, and execution for IMO digital initiatives. You'll work closely with cross-functional partners to define requirements, support testing, and ensure operational and risk considerations are integrated into decision-making. You will also serve as a key operational leader, shaping strategy and ensuring smooth delivery of critical initiatives. What you will do • Strategy, • Manage and optimize customer and agent/advisor experiences to align with organizational goals., • Partner with the VP of Service & Operations to define strategic direction and drive execution., • Set and communicate department goals to support alignment and performance., • Foster collaboration across teams within Service & Operations and with key business partners., • Represent Service & Operations in product development, sales initiatives, and cross-functional projects., • Sponsor high-visibility initiatives and ensure effective delegation and delivery., • Lead multiple projects and initiatives to successful completion., • Business Leader for the RD Ecosystem, • Collaborate with Product, Distribution, Compliance, Operations, and other stakeholders to develop and maintain the initiative roadmap, emphasizing risk reduction and operational efficiency., • Oversee sequencing, scope, and prioritization of roadmap elements., • Guide requirements definition and test plan approvals., • Communicate regularly with stakeholders and provide input on pacing and delivery., • Serve as a key decision-maker, applying a holistic operational and risk-focused perspective., • People Development, • Lead and develop managers to build high-performing, empowered teams., • Support staffing, training, coaching, and development efforts across teams., • Assess staffing levels to ensure appropriate resource allocation., • Promote a culture of continuous improvement., • Tactical Execution, • Ensure service-level targets are achieved, including call center responsiveness, processing turnaround times, and claims accuracy., • Oversee adherence to procedures, legal requirements, and compliance standards., • Manage audits and follow-up actions., • Represent Retirement as needed for claims-related litigation matters., • Lead process improvement efforts and deliver presentations to senior leadership. Here's what some of our employees have to say about why they work at Symetra: "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations "I truly believe there's something for everyone at Symetra. No matter what your passion is, if you enjoy being part of something bigger than yourself and want to make a meaningful difference, this is the place for you. We're more than just an insurance company-we're a community with purpose." - Joanne S., AVP Compliance What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching Salary Range: $141,600-$236,000 plus eligibility for annual bonus program and long-term incentive plan Who You Are • 15+ years of industry experience with proven leadership., • Proven experience with annuities and retirement products within the IMO channel required., • Demonstrated ability to lead through senior functional leaders and deliver large-scale initiatives., • Strong communication skills with the ability to simplify complex topics and influence executives., • Experience working with external partners and supporting strategic negotiations., • Experience with agile software delivery teams and driving capabilities at a strategic and tactical execution level., • Change leadership experience with an ability to drive change through effective communication and collaboration., • High school diploma required; bachelor's degree preferred., • Required Training & Professional DevelopmentAll newly hired people leaders with direct reportsare required tocomplete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington.Symetra covers all travel and accommodation expenses., • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to ___ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE Location: Kirkland, WA About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You’ll Do: • Handle 50–60 incoming prospect calls per day with warmth and enthusiasm, • Schedule and host virtual tours or set up in-person appointments, • Answer live chats, texts, and follow-ups to support the leasing process, • Provide excellent customer service and build rapport with prospects, • Keep accurate records and notes in our CRM, • Stay up-to-date on property details, amenities, and specials, • Strong customer service experience (required), • Call center, customer service, or leasing experience a plus, • Friendly, positive communicator with great multitasking skills, • Organized, detail-oriented, and tech-savvy, • Competitive pay + monthly commission, • Supportive, inclusive team environment

Senior Datacenter and Cloud Engineer Cooley is seeking a Senior Technology Datacenter and Cloud Engineer to join the DevOps team. Position summary: The Senior Data Center and Cloud Engineer ("DCE") is responsible for the firm's Datacenters and local office server rooms and is a technical expert who executes effectively on server infrastructure projects. This position will have a thorough understanding of firm technologies and systems and will be able to understand both the business and technical requirements for new products that will be engineered and implemented by the group. Position responsibilities: • Analyze system performance, modify parameters to improve throughput and effectively utilize system resources. Monitor resource usage, making required adjustments, • Participate in on-call production support activities, • Work closely with the Architecture and Engineering group as well as the Network Engineering group to provision complex infrastructure designs, for example, the design, implementation and support of VMware server infrastructure, • Monitor, maintain and ensure the regular execution of backup routines by responding to system alerts and maintaining data replication between datacenters and DR locations, • Participate in the planning, testing and execution of DR/BC procedures including failover and failback between datacenters and across the Firm's network, • Proactively create and implement procedures to prevent and reduce the severity of outages. Implement automation wherever possible, • Responsible for implementation of required hardware and/or software for all tier and affinity infrastructure, • Responsible for all aspects of the datacenternetwork including racking, cabling and power related to the infrastructure including those involving services from providers such as co-location management and carrier services, • Maintain the integrity of the servers (physical and virtual), storage systems, network and security devices and overall network infrastructure for the business unit via actively monitoring, troubleshooting, and participating in regular monthly systems patching and upgrade activities, • Responsible for identifying problem areas in a proactive way and developing solutions to meet the challenges in theDatacenter environment, • Responsible for troubleshooting and issuemanagementthroughout the datacenter and cloud systems, • Analyze business needs and the external environment to develop, scope, and enable implementation of enterprise infrastructure, • Communicate ideas through presentations, reports, and documentation, • Work with stakeholders, management, and subject matter experts to develop and implement technology strategies, • Collaborate with technology leadership in developing and maintaining a roadmap for assigned areas, • Coordinate with and participate in activities with vendors, as required, • Provide clear and grammatically correct documentation, emails, procedures, and status (both verbal and written), • Comply with all department policies, standards and procedures, • Participate in change control and change managementprocesses, • Respond to administrative requests and responsibilities in a timely manner, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 6+ years' direct applicable experience (e.g., system administration with advanced systems engineering), • Enterprise architecture expertise for both collocated and cloud datacenters, • Experience with Hyperscalers, specifically Azure and AWS, • Bachelor's or master's degree in computer science or related discipline, • Current certifications in AWS or Azure or VMware, • Experience working in a law firm or professional services environment, • NetApp storage and enterprise storage protocols to include CIFS, NFS, iSCSI, and FC, • Experience with backup software Cohesity or Veeam and AWS Backup, • Experience with:, • Enterprise server technology, specifically Cisco UCS, • Scripting with PowerShell and/or Python, • Enterprise backup technologies, • Enterprise DR Methodologies and technologies, • DevOps technologies and methods Competencies: • Professional demeanor at all times, including during project engagement, • Excellent communication (verbal and written) skills, • Strong project management skills, and the ability to translate complex technical concepts into simple language, • Strong team player who can successfully interact with all levels of business professionals and effectively work with diverse personalities, • Strong analytical and project management skills. Capable of interpreting and applying complex technical information, • Ability to work independently and to make sound judgments regarding the best course of action to resolve problems; ability to determine when further expertise is necessary and contact the proper individuals, as required, • Ability to work effectively under pressure, set priorities, handle a number of matters concurrently and in a timely manner, all within a fast-paced environment, • High level of organizational skills required to adequately manage projects, monitor numerous live systems simultaneously, ascertain trends which may indicate problems and keep accurate up-to-date records Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $130,000 - $195,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Patient Contact Center Representative - Medical. The Patient Contact Center Representative (CCR) is a fully in-person role that provides excellent customer service and patient engagement to low-income and underserved populations in a virtual call center setting. Handle a high volume of calls in an i

Job DescriptionDescription: Position Title: Clinical Supervisor Reports to: Director of Clinical Services Type: Full-Time, Non-Exempt. Graveyard Shift Pay rate: $86,000 - 94,000 per year. Location: Onsite in Seattle, WA Schedule: Sunday-Thursday 4pm-12am Union Representation: Non-Union Role Program Summary: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Position Summary: We are looking for a supervisor with a proven set of skills in program management, including quality assurance monitoring, and reporting. The supervisor is responsible for training, supervising and mentoring professional and paraprofessional staff. The supervisor is responsible for communicating the mission of our work and incorporates the principles of recovery into training of staff. It is important that the Supervisor has excellent communication and training skills. This position would work closely with the Clinical Director of Crisis Services. The Supervisor needs to understand the nature of 24-hour work and be flexible to support staffing during evenings, nights, and weekends. The Supervisor is responsible for daily operations of the crisis phone room on Swing shift and is a key contact with our community partners. Job duties: 1. Provides training in call handling skills and relevant policies and procedures., 2. Assists Phone Workers in adhering to staff and volunteer requirements., 3. Engage with the scheduling team to assure 24/7 phone coverage and providing back up support as needed. 4. Tracking and response community complaints to engage team in further development., 5. Tracking of monthly call and web data as well as status and volunteer work performance reports., 6. Shares in the networking with behavioral health providers statewide. Service Delivery 1. Demonstrates knowledge of Washington State resources for substance abuse, problem gambling and mental health. 2. Demonstrates knowledge of Crisis Connections resources, including competent use of CareLogic database, competent use of ECLS, and competent use of non-computerized information. Able to guild, assist and problem solve use of these programs. 3. Demonstrates knowledge of phone room protocol and procedure., 4. Provides adequate consultation to professionals and non-professionals., 5. Maintains appropriate professionalism in dealing with volunteers, consumers, and professionals., 6. Ensures follow up calls are being returned in a timely manner., 7. Makes appropriate use of Director., 8. Participates in PW training and other non-phone room responsibilities as assigned. Professional Development 1. Participates in program meetings and planning., 2. Crisis Connections is a growing agency. This position would be called upon to facilitate the implication of additional contracts as they arise. Quantity & Quality of Work/Work Habits 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed. 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients. 5. Makes appropriate use of supervisor., 6. Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance. 7. Suggests solutions to identified problems. Required Qualifications: • Master’s degree in psychology/counseling or social work or related field required., • Mental Health Professional as defined by WAC 246-341-0200., • Independent or associate licensure in counseling, or social work preferred., • Two years’ experience working with individuals in crisis preferred., • Telephone assessment or help line experience preferred., • Excellent verbal, written, and typing skills., • Ability to learn and use multiple software platforms, and technology systems., • Experience providing training both in person and virtual preferred., • Evidence of ability to work effectively with a multi-disciplinary clinical staff in a call center environment. Requirements: Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers. · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.