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Requisition Number: 28032 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $134,206.00 - $175,000.00 Security Clearance: TS/SCI Level of Experience: Senior This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Leadership Mindset at HII – Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Future – Bring ideas, curiosity, and continuous improvement. Act with Urgency – Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Job Description This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 Essential Job Responsibilities • Lead the design, engineering, implementation, and optimization of secure network architectures supporting mission‑critical Department of the Air Force (DAF) systems and operations. • Serve as a subject matter expert (SME) for routing, switching, enclave design, and network security technologies. • Plan, execute, and oversee complex network modernization efforts, technology refreshes, and integration of new capabilities. • Conduct advanced troubleshooting, root‑cause analysis, and performance tuning across multi‑site and tactical networks. • Develop and enforce network standards, configuration baselines, and change‑control procedures. • Engineer and implement cybersecurity controls in accordance with DoW/DAF policies, RMF, and STIG requirements. • Support accreditation and compliance documentation, risk assessments, and POA&M resolution efforts. • Mentor junior and mid‑level engineers; provide technical leadership during planning, installation, and sustainment activities. • Coordinate with government, contractor, and mission partners to ensure interoperability and reliable mission support. Minimum Qualifications • Bachelor’s degree in Networking, Information Technology, Cybersecurity, Computer Science, or related discipline; OR equivalent combination of education and experience. • 15+ years of progressively responsible experience supporting enterprise or tactical network environments. • Advanced proficiency with Layer 2/3 concepts, routing protocols (OSPF, BGP, EIGRP), VLAN architecture, QoS, and network segmentation. • Demonstrated experience engineering solutions using major networking platforms (Cisco, Juniper, Aruba, Brocade, etc.). • Strong understanding of network security technologies including firewalls, IDS/IPS, VPNs, and zero‑trust concepts. • Experience supporting DoW networks and working within classified or mission‑critical environments. • DoD 8570 IAT Level II. • Active TS/SCI. Preferred Requirements • Experience architecting or supporting DAF networks, tactical communications systems, or distributed operational units. • Expertise with RMF processes, STIG implementation, and cybersecurity audit readiness. • Experience with network automation tools, scripting, or infrastructure‑as‑code. • Familiarity with virtualization, cloud networking, or hybrid‑cloud integration. • Proficiency with enterprise monitoring and analysis tools (SolarWinds, Splunk, Wireshark, etc.). • Vendor professional certifications such as CCNP/CCDP/CCIE, JNCIP/JNCIE, CASP+, CISSP, or equivalent. • Experience with VoIP/Unified Communications, radio‑over‑IP, or integration of tactical radios with IP networks. • Demonstrated ability to lead technical projects and collaborate in joint or multi‑agency environments. • DoD 8570 IAT Level III or IASAE II/III. Physical Requirements May require working in an office, industrial, or laboratory environment. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Requisition Number: 28031 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $88,834.00 - $130,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Leadership Mindset at HII – Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Future – Bring ideas, curiosity, and continuous improvement. Act with Urgency – Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Job Description This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 Essential Job Responsibilities • Support the planning, implementation, maintenance, and troubleshooting of secure network infrastructures supporting Department of the Air Force (DAF) mission systems. • Configure, monitor, and maintain routers, switches, firewalls, VPNs, and other network devices. • Perform network performance analysis, fault isolation, and root‑cause investigations to ensure high availability and reliability. • Assist with network upgrades, technology refreshes, and the integration of new systems or capabilities. • Implement and maintain network security controls aligned with DoW and DAF cybersecurity policies. • Support accreditation, compliance, and documentation activities under RMF and related processes. • Maintain documentation including network diagrams, configuration baselines, SOPs, and change records. • Provide user support and technical guidance to on‑site personnel and mission operators. • Participate in on‑call or after‑hours support as required by mission operations. Minimum Qualifications • Bachelor’s degree in Information Technology, Networking, Cybersecurity, Computer Science, or related field; OR equivalent combination of education and experience. • 5 years of hands‑on experience supporting enterprise or tactical network environments. • Working knowledge of Layer 2/3 networking concepts, IP routing, VLANs, ACLs, and basic network security. • Experience configuring and maintaining common network hardware (e.g., Cisco, Juniper, Brocade, Aruba). • Ability to perform network troubleshooting using standard tools and methodologies. • DoD 8570 IAT Level II certification (e.g., Security+, CCNA Security, CYSA+), or ability to obtain within required timeframe. • Active TS/SCI clearance. Preferred Requirements • Experience supporting DoW, DAF, or other government/mission‑critical environments. • Familiarity with RMF, STIGs, and DoW cybersecurity compliance requirements. • Experience with network monitoring tools (e.g., SolarWinds, Splunk, ManageEngine). • Knowledge of VPNs, firewalls, IDS/IPS, and secure enclave configurations. • Experience supporting tactical or austere communications platforms. • Advanced vendor certifications (e.g., CCNP, JNCIS, Network+ CE). • Experience with VoIP, unified communications, or radio/IP integration. • Strong documentation and change‑management discipline. Physical Requirements May require working in an office, industrial, or laboratory environment. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Senior Voice Engineer Job Number: 26-00652 Use your skills where innovative technology solutions begin. ECLARO is looking for a Senior Voice Engineer for our client in Stoors, CT. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview: Seeking a highly capable Voice Engineer to own and operate our enterprise VoIP and unified communications environment. This role blends hands-on administration, troubleshooting, and deployment with strategic planning and design. The ideal consultant is a self-sufficient operator who can work independently, contribute immediately within a lean team, and drive both day-to-day execution and long-term improvements. Responsibilities: VoIP Platform Administration: Manage day-to-day VoIP operations including: User provisioning and deprovisioning. Call routing, dial plans, and number management. Call center queues and agent configurations. Monitor system health, performance, and uptime. Deployment & Engineering: Deploy and configure: IP phones and endpoints. Call managers and VoIP platforms. Session Border Controllers (Clients). Support new site builds, migrations, and system upgrades. Troubleshooting & Incident Response: Diagnose and resolve call quality issues (latency, jitter, packet loss). Respond to and remediate critical voice outages. Perform root cause analysis and implement preventative fixes. Unified Communications & Integration: Integrate voice platforms with: Messaging and conferencing tools. Directory and identity services (e.g., Active Directory). Support interoperability across UC systems and third-party platforms. Design & Capacity Planning: Conduct needs assessments and recommend scalable voice solutions. Design and optimize call flows and routing strategies. Perform capacity planning to ensure performance and reliability. Vendor & Carrier Management: Coordinate with telecom carriers and vendors. Oversee provisioning, escalations, and service delivery. Ensure SLAs and performance standards are met. Documentation & Standards: Maintain accurate documentation including: System configurations and network diagrams. Statements of Work (SOWs) and implementation plans. Test procedures and validation results. Inventory and asset tracking. Qualifications: 5 years of experience in VoIP / Voice Engineering / Unified Communications. Strong expertise in: SIP, RTP, and VoIP protocols. Call routing, dial plans, and call flow design. Clients and carrier interconnects. Experience with enterprise voice platforms (e.g., Cisco, Microsoft Teams Voice, Avaya, or similar). Proven ability to troubleshoot network-related voice issues (QoS, latency, packet loss). Experience integrating voice systems with identity and collaboration platforms. Strong documentation and communication skills. A hands-on engineer who can both design and execute. Someone comfortable working in a lean, high-impact environment. Ability to operate independently with minimal oversight. A problem-solver who improves systems—not just maintains them. Preferred Skills: Experience with cloud voice platforms (e.g., Teams Voice, Zoom Phone). Knowledge of QoS design and network performance tuning. Certifications (CCNA / CCNP Collaboration, equivalent VoIP certs). If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Jeanine Hastings jeanine.hastings@eclaro.com 646-755-9303 Jeanine Hastings | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

BONUS INCENTIVES UP TO $20,000-$30,000 About the Rol eWe are seeking a professional, detail-oriented Claim Coordinator to serve as a key point of contact for existing claimants. This role is critical in ensuring a smooth claimant experience by verifying information, answering questions, and guiding individuals through the next steps of the claims process. The ideal candidate delivers exceptional service with empathy, accuracy, and a strong sense of urgency . Key Responsibiliti • esClient Engagement: Provide exceptional service across phone, email, web, and live chat, ensuring claimants feel supported and understoo, • d.Data Verification: Confirm and verify all claim-related information with precision while collecting any additional details neede, • d.Service Excellence: Handle every interaction with professionalism, attention to detail, and urgency to drive efficient outcome, • s.Process Guidance: Clearly explain claim next steps and transition clients to the Case Management team (paralegals, attorneys, etc.) when appropriat e. Candidate Requirements: Essential Attribu • tesPrevious customer service experience, ideally in a role requiring direct client interacti, • on.Strong telephone etiquette with clear, courteous communicati, • on.Excellent active listening, verbal communication, and interpersonal skil, • ls.Strong written communication, including grammar, spelling, and email clari, • ty.High level of organization, attention to detail, and ability to prioritize tas, • ks.Comfortable multitasking and managing multiple inquiries at on, • ce.Ability to work independently and collaboratively with attorneys, paralegals, and administrative tea, • ms.Adaptability to fast-paced, high-volume environmen, • ts.Strong emotional intelligence, including empathy and professionali sm. Preferred Qualificat • ionsExperience in a law firm or legal environment (p, • lus)Background in insurance, healthcare, or medical administration (p, • lus)Familiarity with CRM systems (e.g., Salesforce), VoIP tools, and e-signature platf, • ormsContact Center or Call Center experience (p, • lus)College degree preferred (not requi, • red)Bilingual abilities (p lus)

Legal Intake Specialist Role Overview Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus) Compensation: $100,000 • Salary: base $52,500 (additional $3k if pass a Spanish Assessment) + Incentives and bonuses, • Commuter benefits / Parking reimbursement, • Medical/Dental/Vision, • PTO, • 401k, • Company Culture Events All new hires are on a 90-day probation period – any incentives/bonuses paid after probation period.

Job Description TITLE: IT Administrator JOB DESCRIPTION: We are looking to fill an opening in our client’s IT department. This position is responsible for providing both Level I and Level II support for equipment, software, networking, office peripherals, and VoIP phones at local and remote sites. RESPONSIBILITIES: • One to Three years of professional experience, • Assisting IT management with planning, installation, and troubleshooting of IT assets., • Includes some overtime and weekend shifts., • Some physical work such as cleaning and organization of IT spaces., • The position will also involve cleanup work of our client’s older datacenters and wiring for the first couple of months, • Valid Driver’s license and vehicle required - as there will be traveling between the offices.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. We are always interested in meeting highly qualified engineers for future opportunities as our business grows. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers, • RMM Experience Requirements Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • At least five years of proven experience as a Senior Systems Engineer, with a track record of successfully delivering complex IT projects. Technical Skills: • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Cloud-based computing: Experience with cloud platforms. Benefits • Remote work, • Professional Development stipend, • Health Insurance, • Dental/Vision Plan In compliance with the state and city salary transparency requirements, the potential salary for this position is from $90,000 to $110,000 which represents a range commensurate with experience. Visa sponsorship for this role is currently not available.

Job DescriptionJob Description Electronics Technician 100% Travel | United States | Full-Time Position Overview Crown is seeking a highly motivated and skilled Electronics Installation/Disposition Technician to support our floating electronics installation crew. This position requires 100% travel across the United States, often aligned with FAA regional boundaries. This role extends beyond traditional electronics work. The selected candidate must be capable of installing and integrating a complete communications facility, including infrastructure, grounding, cabling, radios, network, and supporting systems. The technician may serve as a key on-site resource, interfacing directly with FAA Air Traffic and Technical Operations personnel while supporting installation and construction crews in the field. Key Responsibilities Electronic System Installation & Integration • Install, configure, align, test, FAA related equipment to include but not to be limited to communication systems, voice control system, and systems as assigned, • Setup and support electronic/networking equipment, • Connect and integrate Telco requirements including Commercial Telco, Field Cable, Fiber Optics, and VOIP communications, • Install new radio racks, radios, and other Government/Vendor Furnished Equipment, • Remove and properly dispose of legacy communications equipment, and create dispensation documentation, • Perform baseline electronic readings and generate required documentation to satisfy customer/FAA requirements, • Perform electronics testing procedures and coordinate frequency outages Infrastructure & Physical Buildout • Mount and install antennas, • Run and terminate coaxial cables and other communication cabling, • Install and test grounding systems and implement surge protection measures, • Perform basic electrical wiring and connections, • Install and assemble equipment racks, cable trays, and electrical conduit, • Ensure proper infrastructure to support the communication system Engineering, Compliance & FAA Interface • Read, interpret, and implement engineering diagrams, blueprints, and electrical wiring diagrams, • Follow provided engineering packages and participate in required field modifications, • Participate in pre-installation meetings, • Interface with FAA Air Traffic and Technical Operations during installations, • Work confidently in geographically isolated environments and create solutions to unique on-site challenges, • Provide guidance and support to other installation and construction crew members, • Communicate effectively with team members, management, and stakeholders, • Understand the practical implications of electrical and electronic circuitry Required Technical Experience • Demonstrated experience installing and maintaining electronic communication and networking equipment, • Familiarity with FAA National Airspace (NAS) communications and networking systems, cabling, and equipment, • Ability to read and interpret schematics, blueprints, and wiring diagrams, • Working knowledge of Microsoft Windows and Microsoft Office (Word, Excel) Minimum Required Qualifications • Must be a U.S. Citizen, • Must possess a valid driver’s license, • Must be able to independently cover travel-related expenses in advance, which are reimbursed within approximately two weeks through a voucher system, • Must be able to obtain a federal background screening security, • Ability to generate required documentation, • Understanding of Telco and networking equipment including Commercial Telco, RCL, Field Cable, VOIP, and Fiber Optics Physical & Work Environment Requirements • Ability to stand, sit, crouch, and work in one position for extended periods, • Ability to lift up to 75 lbs and move up to 350 lbs with hand truck or pallet jack, • Ability to climb and work at heights exceeding 60 feet, • Ability to occasionally perform work under severe time restraints, • Must be in good physical condition and able to pass a physical fitness assessment if required Schedule & Travel Typical schedule is Monday through Friday Must be able to work non-standard hours depending on site requirements. This is a 100% travel position. Compensation Hourly Rate Range: $20.00 to $49.00 per hour (W2) Compensation is determined based on experience, qualifications, geographic location, and internal equity considerations. Crown complies with all applicable state and local pay transparency laws. The listed compensation range represents the good faith salary range for this position at the time of posting. Actual compensation will be based on experience, qualifications, geographic considerations, and business needs. Benefits • 401K with company match, • Comprehensive medical, dental, and vision plans, • Generous PTO About Us Crown Innovations is a recognized leader in research, development, and engineering, with deep expertise in air traffic management, survey administration, lifecycle data management for informed decision-making, infrastructure sustainment and modernization, emerging technologies, and National Airspace System (NAS) integration. For over 30 years, we have supported a diverse portfolio of clients—including the FAA, NASA, the Energy Information Administration (EIA), state and local governments, and commercial organizations such as the Ohio and North Carolina Departments of Transportation. As a prime contractor on several high-impact federal programs, Crown offers comprehensive capabilities in engineering, strategic planning, data analytics, software development, modeling and simulation, and regulatory compliance. We are at the forefront of enabling the safe and efficient integration of uncrewed aircraft systems (UAS) and advanced air mobility (AAM) into the NAS, while also supporting infrastructure modernization efforts through robust lifecycle data management solutions. Whether advancing innovative air traffic concepts, enhancing operational performance, or enabling the future of urban air mobility, Crown is committed to shaping a safer, smarter, and more efficient infrastructure landscape. Crown has consistently been voted one of the best places to work in the Washington, DC area. Persons unable to complete an online application should contact Crown HR for assistance at (703) 650-0663 ext. 3068. As a government contractor, most positions require U.S. citizenship. Crown is a VEVRAA Federal Contractor. EOE: Vets/Disability Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionPURPOSE: This role protects the organization's IT infrastructure, data, and systems from cyber threats by designing, implementing, monitoring, and maintaining comprehensive cybersecurity measures. It blends cybersecurity engineering, incident response, system monitoring, vulnerability management, and cross-functional collaboration to ensure ongoing information security and resilience. JOB RESPONSIBILITIES: • Monitor and promptly respond to all security alerts and crises, maintaining reasonable 24/7 availability for incident response in some form., • Collect, manage, and analyze IT logs across all systems using a SIEM-based approach to ensure comprehensive visibility into the IT environment., • Develop, implement, and enforce organization-wide security policies and best practices to maintain a strong and consistent security posture., • Triage and troubleshoot IT security systems to identify and minimize disruptions across all IT monitoring systems., • Continuously identify and resolve vulnerabilities within existing IT infrastructure and systems to reduce organizational risk., • Perform regular penetration tests and deliver detailed, actionable reports documenting findings and recommended remediation steps., • Document all incidents, known breaches, and vulnerabilities thoroughly using the firm's helpdesk ticketing and documentation systems., • Collaborate with security vendors and consultants to assess potential security issues and evaluate emerging threats and solutions., • Partner with the Infrastructure Team on maintaining and optimizing firewalls and IDS/IPS systems to ensure robust network defense., • Provide collaboration and backup support to the Infrastructure Team for ongoing network maintenance and operational continuity., • Work closely with the Information Systems Department to recommend and implement security improvements across IS systems and platforms., • Act as the primary escalation point for the Help Desk Team in identifying and resolving complex or elevated security issues., • Provide mentorship and guidance to Help Desk Team members, fostering a firm-wide culture of security awareness and best practices., • Actively participate in IT-related projects involving the deployment and upgrading of IT infrastructure and systems., • Pursue continuing education and professional development to stay current with evolving cybersecurity threats, best practices, and technologies.JOB REQUIREMENTS:, • 12+ years of experience in Network Engineering and Support roles; 5+ years in Cybersecurity roles., • Clear and concise written and verbal communication skills with the ability to convey technical concepts to both technical and non-technical audiences., • Advanced knowledge of Microsoft Active Directory, Azure Entra ID, and OKTA IAM platform including IdP, SSO, SAML, OIDC, OAuth, MFA, and SCIM protocols., • Advanced knowledge of Firewall technologies including IDS, IPS, Routing, and VPN systems and configurations., • Advanced knowledge of Networking protocols including TCP/IP, SSL, DNS, DHCP, NTP, SNMP, SMTP, and SSH., • Advanced knowledge of Network Troubleshooting tools including packet analysis, vulnerability scanners, nslookup, and CLI interfaces., • Advanced knowledge of computer-related hardware, accessories, and cabling across a variety of device types and configurations., • Intermediate knowledge of EDR, MDR, and NDR systems, including Darktrace, for threat detection and response., • Intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint), Microsoft 365 (Teams, SharePoint, OneDrive), Project, Visio, SCCM, and Intune., • Intermediate knowledge of Apple macOS (v12–15), iOS (v8–18), Android OS (v9–15), and Windows 10/11 (24H2) across managed and unmanaged enterprise environments., • Intermediate knowledge of Video Conferencing systems and VoIP phone platforms in a corporate setting., • Basic knowledge of RMM systems and Helpdesk Ticketing platforms., • Work in office Monday through Thursday with Friday as an optional remote day.SALARY $120,000 - $160,000 WHO WE ARE: Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community. Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Powered by JazzHR LGLqQxdwOr

Job DescriptionWe are a North Jersey-based low voltage installation company and are looking for experienced installers for high rise commercial installations. We are a small company but growing rapidly - this is a great opportunity to grow with us. We offer medical, vision, dental, and a company matched 401k. We are looking for members to join our team and will give priority to candidates looking for full-time employment - we will also consider 1099 individual or Corp to Corp. for individuals looking to expand their workload. We are looking for candidates with experience in ANY of the following fields: • CCTV and IP Camera Installation., • Alarm and Access Control., • Audio and Video Installation and Configuration., • VoIP., • Phone and Data Wire Installation., • Automation Systems and Programming. With us, you will have access to cutting edge installations and training on the latest in our industry. REQUIREMENTS: Some key requirements that you MUST have: • Valid driver's license., • Cell phone., • Reliable transportation., • Friendly demeanor., • Desire to serve the customer., • Desire to learn and advance your skills., • OSHA 10 Some additional key skills and attributes we would like to see are: • CEDIA Certification., • Prior work experience with an installation company., • Prior work experience with an alarm company., • Prior work experience with an electrical company., • Control4 Certification., • IT skills.

Job DescriptionWe are currently seeking Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience. As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences. Responsibilities: • Provide phone, remote and onsite support and remediation for network device issues, • Troubleshooting and resolving customer system problems across a broad range of technologies; Network devices, all peripheral devices, application and enterprise system support; computer hardware and software issues, • Telephony/VOIP experience, • Provide remote and onsite installations of new software and upgrades, • Provide remote and onsite installation of service Packs and security updates, • Provide help desk support including analyzing and resolving end-user issues, • Routing protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issues, • Racking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches, • Upgrading firmware on Cisco switches, • Tools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb drive, • Configuration of Cisco switches in command line via console and SSH, • Working knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14, • Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30, • Working knowledge of networked console servers; Tripp-Lite, Avocent, • Working knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP addressSkills & Experience:, • 3+ years' experience in network engineering, • Bachelor's degree, • CCNA, A + and Network + certification is strongly recommended, • Project Management, Problem Solving, • Understanding of Data Center environment, • LAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning, • Understanding of networking protocols (e.g., IPSEC, HSRP, OSPF, 802.11, QoS.), • Cisco Routers, Cisco Switches, Cisco IOS, OSPF, Layer 2, Layer 3, advanced IP Addressing, IPSec VPN, Configuration of secure routing solutions, WLAN, LAN and WAN, • Experience deploying and troubleshooting NAC for wired and wireless access preferred, • Maintenance of Infoblox's DNS, DHCP, and IP address management (DDI) a Plus, • Ability to troubleshoot jack activations, connection issues is a must, • Must be able to use troubleshooting applications as fiber checkers, cable checking applications, slow response issues Company Overview Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today! Powered by JazzHR OZ8lCWO7cv

Job Description Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus)

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25% Job Description We are looking for a Technical Project Manager to support the Company’s Global Network Engineering and Operations organization by driving the day-to-day execution of projects within a broader transformation and consolidation program, managing technical projects end-to-end with defined scope, budget, timeline, and success metrics, including data center consolidations, voice network migrations, platform rationalization, and global network integration. This role drives execution across engineering, operations, and vendor teams to unify infrastructure, optimize cost, improve resiliency, and accelerate service delivery across a global multi-platform telecommunications environment. Responsibilities: • Own end-to-end delivery of assigned technical projects, including data center consolidations, site exits, voice network unification, platform decommissioning, and billing integration changes., • Break down projects into detailed tasks with clear owners, dependencies, milestones, and acceptance criteria., • Coordinate service orders with internal engineering teams and ensure execution through to closure., • Escalate delivery risks to carriers and third-party vendors when timelines or commitments are at risk., • Ensure alignment of data center and field teams with internal processes and operational procedures., • Apply structured project management practices including scheduling, status reporting, change control, and RAID management., • Act as the primary point of accountability for project status, risks, blockers, and issue resolution., • Coordinate across Network Engineering, Operations, IT, Product teams, and external partners (carriers, vendors, colocation providers)., • Manage financial tracking with Finance, including budgets, forecasts, actuals, and validation of cost savings and avoided spend., • Produce clear project reporting, dashboards, and executive-level updates, translating technical progress into business impact.Qualifications, • 7+ years of hands-on project management experience, with a meaningful portion in telecommunications, network engineering, or data center operations., • Demonstrated ownership of technical projects from initiation through closure, including budget, schedule, scope, and risk., • Working knowledge of voice services and IP networking, including how voice (SIP / VoIP) networks operate end-to-end, data center infrastructure and cross-connects, private connectivity processes with carriers, and general IP networking concepts., • Prior experience with coordinating service orders, carrier escalations, and multi-party cutovers., • Strong written and verbal communication skills, with the ability to run a meeting, drive decisions, and follow up reliably., • Proficiency with standard project management tools (MS Project, Jira, etc) and with Excel for tracking and basic financial analysis. Preferred Qualifications • Prior experience in a telecom vendor, operator, ISP, carrier, UCaaS, or wholesale voice environment., • Experience supporting data center consolidation, migration, or exit projects., • Exposure to platform rationalization or post-merger integration work., • Good familiarity with SBCs, session management and relevant technologies at a conceptual level., • PMP or equivalent certification. Additional Information We offer • Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program., • ForeverRemote work culture: make the most of the flexibility that comes with remote work., • Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities., • Global impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job DescriptionCompany Description Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas. We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently. At Symmetry IT, we offer a fun and dynamic work environment where mentorship and professional growth are at the core of our culture. Join us and be part of a team that values collaboration, learning, and making a difference. Job Description We are seeking a skilled and motivated Network Engineer to serve as the dedicated, onsite technology resource at a prestigious high-end private club in the New York metropolitan area. Placed by us as a managed services deployment, this individual will operate as the client’s primary IT presence, responsible for the daily health, performance, and advancement of all technology infrastructure on property. This is not a traditional helpdesk role. The ideal candidate is a technically proficient engineer who understands the intersection of hospitality operations and enterprise IT, possesses hands-on network and VoIP experience, and can independently lead development projects that enrich the feature set of platforms integrated into the club’s environment. The candidate will interface directly with club management, booking teams, and operational staff while maintaining alignment with our service delivery standards. Key Responsibilities Infrastructure Operations & Daily Support • Serve as the onsite IT point of contact, providing day-to-day support of all club technology infrastructure, • Maintain, monitor, and troubleshoot LAN/WAN networks, switching, routing, and wireless systems, • Manage and support VoIP telephony platforms, including call routing, auto-attendants, call queues, and device provisioning, • Administer and support Microsoft 365 environments including Exchange Online, Teams, SharePoint, and OneDrive, • Perform regular health checks, patching cycles, firmware updates, and infrastructure audits, • Respond to and resolve IT support requests generated by bookings, events, and daily club operations, • Maintain documentation for network topology, device inventory, configurations, and change logs Bookings & Operational IT Support • Support IT requirements tied to the club’s booking and reservations systems, ensuring seamless technology integration with event operations, • Coordinate with front-of-house, food & beverage, and events teams to fulfill technology requests in support of member experiences, • Troubleshoot and resolve connectivity, A/V, telephony, and device issues during live events and daily operations, • Provide onboarding and basic training for staff on technology platforms and new tools as deployed Development Projects & Systems Integration • Lead and execute development initiatives aimed at expanding the feature richness of platforms currently in use at the property, • Identify opportunities to automate processes, improve workflows, and integrate disparate systems for operational efficiency, • Develop and maintain lightweight scripts or automation tools (Python, PowerShell, or similar) to support infrastructure management and operational tasks, • Collaborate with engineering team and third-party vendors to scope, plan, and deliver integration projects, • Manage vendor relationships for hosted platforms, telecom providers, and system integrators relevant to the client environment Security & Compliance • Maintain a secure network posture through firewall management, VLAN segmentation, and policy enforcement, • Monitor and respond to security alerts; support incident response protocols in coordination with our cybersecurity framework, • Ensure that all systems align with PCI-DSS and applicable data security standards relevant to hospitality environments Qualifications Technical Skills • Proficient in network design, administration, and troubleshooting: TCP/IP, VLANs, routing protocols (OSPF/BGP), switching, and firewall management, • Solid working knowledge of VoIP platforms — SIP trunking, hosted PBX, and call management systems (e.g., Cisco, Mitel, 3CX, or equivalent), • Strong command of Microsoft 365 administration: Exchange Online, Teams, SharePoint, Intune, and Azure AD/Entra ID, • Hands-on experience with enterprise wireless systems (Cisco Meraki, Aruba, Ruckus, or equivalent), • Coding or scripting proficiency in at least one language: Python, PowerShell, JavaScript, or Bash — for automation, API integrations, and development projects, • Familiarity with hospitality-centric platforms and vendor integrations (PMS, POS, booking systems, A/V, BMS, or access control) is a strong plus, • Experience with system integration methodologies, API management, and platform interoperability Soft Skills & Attributes • Polished, professional demeanor appropriate for a high-end, member-facing club environment, • Strong interpersonal and communication skills — able to translate technical concepts for non-technical stakeholders, • Self-directed and organized; capable of managing multiple priorities with minimal supervision, • Collaborative team player who works effectively within TAUTO’s remote engineering and support structure, • Proactive problem-solver with a continuous improvement mindset Preferred Qualifications & Certifications Certifications Technical Exposure • CompTIA Network+ or Security+, • Cisco CCNA or CCNP, • Microsoft MS-700, MS-102, or AZ-104, • CWNA / Wireless certifications, • Hospitality PMS / booking platform integrations, • A/V system support (Crestron, Extron, Shure), • SD-WAN platforms (Meraki, VeloCloud), • ServiceNow, ConnectWise, or similar ITSM tools Additional Information Position Title Network Engineer — Onsite Deployment Employment Type Full-Time | W2 Employment. Work Location Onsite — High-End Private Club, New York Metro Area Schedule Monday – Friday; on-call availability as required by client operations Compensation Competitive salary commensurate with experience Benefits Health; PTO; 401L Matching Plan, professional development support Reporting Structure Reports to Service Delivery Management with daily client-side coordination

Job DescriptionDescriptionOverview The Technology Infrastructure department is responsible for planning, engineering, installing and operating the technology infrastructure throughout NYPL. These PCs, phones, network equipment and communications circuits provide patrons and staff access to the Internet, public and enterprise applications and other information resources, thereby supporting the entire mission of the Library. We also work with Capital Planning to ensure that all new or renovated buildings include the latest in technology infrastructure. The Manager, Telecommunications will lead the Telecommunications team. The position is also responsible for interfacing with key business leaders to review needs, define requirements, and execute technical implementation. They will review upcoming technical needs (upgrades, road map) and determine optimal balance between functionality and security for such deployments. The manager will also have primary responsibility for reliable operation of in-house and contracted voice services. Key Responsibilities • Provide leadership in planning, deploying and operating the NYPL telephony environment, consisting of Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, Avaya Call Manager and ACD systems, branch Nortel BCM and Partner key systems, and the IP, SIP and POTs circuits that connect them., • Deliver reliable voice calling, voicemail, ACD and audio conferencing services., • Lead efforts to install and upgrade the voice systems to a common VoIP platform., • Manage two staff Telecommunications Technicians, organizing their daily activities and ensuring their timely response to repairs and request tickets., • Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs., • Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations., • Manage telecom vendors that provide hardware support and provision/maintain the circuits, and provide outsourced services such as voice conferencing., • Maintain an accurate inventory of the voice system equipment and circuits., • Periodically reconcile telecom bills against active services to ensure proper billing., • Work with other IT groups and Capital Planning staff to implement the voice portion of new and renovated building projects. Required Education, Experience & SkillsRequired Education & Experience • Bachelor's degree with a major in telecommunications, computer systems, or engineering, or strong combination of education and work experience, • 10 years of experience planning, installing and maintaining a large (1,000+ handsets, 500+ POTS lines, PRI and copper trunks) distributed (25+ locations) voice systemRequired Skills, • Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes., • Experience with Avaya Aura (including Session Manager, System Manager Call Manager) and ACD systems. Strong knowledge of vectoring., • Familiarity with IX messaging or comparable messaging system., • Understanding of structured cable systems., • Available on-call after hours and weekends., • Able to supervise equipment replacement and circuit upgrades during evening and weekends (outside of public service hours) Preferred QualificationsPreferred Qualifications • Relevant Avaya certifications preferred. Cisco or Mitel certification acceptable More...Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your workPhysical Duties, • Limited physical effort is required, • Light lifting required, • Lifting up to 40 lbs. required, • Requires travel within NYC Physical Required? No Schedule M-F 9-5, some flexibility Weekends and nights as required.

Job DescriptionLow Voltage, Audio Video, Security, Data Installer. We are a North Jersey-based low voltage installation company and are looking for experienced installers for high-rise commercial installations. We are a small company but growing rapidly - this is a great opportunity to grow with us. We offer medical, vision, dental, and a company-matched 401k. We are looking for members to join our team and will give priority to candidates looking for full-time employment - we will also consider 1099 individual or Corp to Corp. for individuals looking to expand their workload. We are looking for candidates with experience in ANY of the following fields: • CCTV and IP Camera Installation., • Alarm and Access Control., • Audio and Video Installation and Configuration., • VoIP., • Phone and Data Wire Installation., • Automation Systems and Programming.With us, you will have access to cutting-edge installations and training on the latest in our industry. REQUIREMENTS: Some key requirements that you MUST have: • Valid driver's license., • Cell phone., • Reliable transportation., • Friendly demeanor., • Desire to serve the customer., • Desire to learn and advance your skills., • OSHA 10, • SST 40Some additional key skills and attributes we would like to see are:, • CEDIA Certification., • Prior work experience with an installation company., • Prior work experience with an alarm company., • Prior work experience with an electrical company., • Control4 Certification., • IT skills.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at www.honest.net. About the Role Honest Networks is seeking a Client Relationship Manager (CRM) who is excited to help us expand our 5G internet network to new communities by planning and executing on exciting marketing and event campaigns. The CRM will create and nurture long-term relationships with customers, resolve any issues that arise to ensure customers are satisfied with our services. Our goal is to grow our subscriber count in buildings where Honest Internet is currently an internet option for residents, offering them faster and more affordable connectivity. You should be excited to help us in achieving this mission! The CRM will plan, strategize and host high-end marketing events to promote the Honest Networks brand and sell its service in large residential properties. This person will be responsible for interacting with various stakeholders in apartment buildings with the main goal of growing our subscriber base. This would involve both executing day-to-day marketing tasks and events as well as scheduling/planning for future ones. This is a full-time, on-site role based in the New York Tri-State area. CRM's must cover territory via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford, CT., with the ability to occasionally work in early mornings and evenings for events. Responsibilities • Be the face of the company to our building partners., • Foster strong relationships by building good rapport with clients and partners and proactively address inquiries, concerns, and requests in a timely and professional manner., • Coordinate successful network expansions into new properties with landlords, property managers and building employees as well as third party vendors in the building., • Negotiate marketing rights that will drive subscriber growth by finding mutually beneficial solutions with clients and various partners/vendors., • Develop and execute against strategies to meet or exceed sales forecasts and projections., • Prepare and host informal and formal in person or virtual marketing events; including planning, procurement, marketing, and execution., • Educate and excite customers on integrated solutions including; Security, VoIP, wifi managing tools/companies, and online streaming services to drive subscriber conversion., • Respond to customer-lead inquiries promptly and professionally, and update customer databases with contact details and interest information from prospective customers., • Create marketing campaigns to drive subscribers. Key Attributes • Friendly: you should be excited to help bring faster and affordable internet to everyone you meet., • Customer-focused: you should have a customer-oriented attitude;background in customer service and industry knowledge is a plus., • Technology-focused: you are comfortable learning about and discussing new technologies, including internet (fiber optic, 5G), utilizing software applications to perform tasks and IT-related topics (e.g. Wi-Fi coverage, voice over IP)., • Detail-oriented: ability to follow a clear set of specified instructions and operate in different environments., • Comfortable working in a fast paced environment., • Great communication: sets expectations and communicates clearly with customers; responsive to other Honest team members, both in the field and office., • Problem solving attitude: able to troubleshoot issues, come up with all available solutions and act in the moment. Requirements • Location: Must be local to the New York Tri-State area, with the ability to cover territory via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford CT., • Comfortable working in public settings, including venues in Manhattan, Brooklyn, Jersey City, Stamford and Westchester., • 1-2 years of customer service or customer-facing experience; great attitude., • Read, understand and follow directions for onboarding new buildings and hosting event materials., • Flexible working schedule: full-time roles are primarily during normal business hours, but you must be able to occasionally work in early mornings or events for events. Benefits The expected OTE range for this role is $82,000 - $92,000 (base $70,000 - $80,000) with opportunity to earn more commission based on performance. Compensation is based on a number of factors including the candidate's skills, qualifications, and experience. • Metrocard reimbursement, • 10 days of paid time off (PTO) per year, • 7 days of paid sick leave per year, • Medical and dental benefits, • 401k program inclusion after 3 months of employment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

We’re looking for a hungry, disciplined Inside Sales Rep to join our team and drive revenue through outbound sales to roofing companies across the US. This is a high-volume cold calling role where you’ll be reaching out to roofing contractors, connecting with decision makers, and getting them started with our platform. This isn’t a “set a demo and hand it off” role. You’ll own the full cycle from first dial to first order and beyond, making sure customers are active and getting value. If you love the phone, thrive on structure, and want uncapped earning potential, keep reading. You’ll spend most of your day on the phone working through targeted call lists, connecting with owners and decision makers at roofing companies. Your core responsibilities include: Cold calling to introduce our products and set appointments Following up via phone, email, and text to move prospects through the pipeline Onboarding new sign-ups and guiding them to place their first order Re-engaging customers who haven’t ordered recently to build consistent usage Note: Our cold calling campaigns see strong results because we’re not asking roofing companies to try something new - we’re offering a better version of a product they already use every day, at a significantly lower price. Experience in outbound B2B sales, cold calling, or appointment setting Excellent verbal communication skills Strong written communication skill for emails and text follow-ups that sound professional and natural Comfortable making a high volume of calls daily Self-motivated and organized enough to manage your own pipeline while working from home most of the time Persistent without being pushy - you know how to get past gatekeepers and build quick rapport with business owners Reliable high-speed internet connection suitable for VoIP calling A quiet, dedicated workspace free from background noise — you’ll be on the phone all day and call quality matters A quality headset with noise cancellation $60,000 base salary + commission (OTE $80,000–$100,000/year). Commission is uncapped - the harder you work, the more you earn. Hybrid position based in Seattle, WA - work from home ~90% of the time with occasional in-person meetings at our Seattle office Continuous training and coaching to sharpen your skills A supportive, high-performance team culture that rewards results Clear growth path as we scale - top performers get first shot at leadership roles

The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers. This role focuses on troubleshooting, user support, system maintenance, reporting, onboarding support, and basic administration within the Call Center telephony platform. This is a great opportunity for someone looking to grow their career within telephony systems and call center technology. The Telephony Systems Administrator will assist with: • Day-to-day support of telephony and call center systems, • Troubleshooting system and user issues, • IVR updates and maintenance, • User setup and onboarding support, • Basic reporting and campaign support, • Coordination with third-party vendors when issues arise, • Maintaining and improving existing call flow functionality Responsibilities • Provide day-to-day support for Call Center telephony systems, • Troubleshoot telephony and user-related issues, • Support inbound and outbound call campaigns, • Assist with IVR administration and updates, • Generate and review basic call center reporting, • Support onboarding activities for new clients and users, • Work cross-functionally with operations and internal support teams, • Escalate complex issues appropriately, • Maintain documentation and support processes, • Assist with system enhancements and process improvements Qualifications • 1-3 years of experience in technical support, telephony support, help desk, call center systems, or related experience, • Exposure to Cisco telephony platforms preferred (CUCM, UCCX, VOIP, Jabber, IP Phones, etc.), • Basic understanding of call center environments and IVR functionality, • Strong troubleshooting and communication skills, • Ability to learn new systems and technologies quickly, • Organized with strong attention to detail, • Comfortable working in a fast-paced environment, • Healthcare or call center experience is a plus, but not required, • Relevant certifications or technical coursework are a plus Supportive, progressive, fast-paced environment. • Competitive pay structure., • Matching 401(k) with immediate vesting., • Medical, dental, vision, life, & short-term disability insurance., • AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws., • All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check., • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position., • AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Join the LANgineers Team as a Door-to-Door Sales Representative! LANgineers is seeking energetic, motivated individuals to join our sales team as door-to-door and in-person sales representatives. Seasoned sales professionals only, please. COMPANY SUMMARY LANgineers is a Bay Area-based technology company dedicated to empowering local businesses with reliable, cutting-edge IT solutions. Specializing in business surveillance systems, hosted VoIP phone service, Wi-Fi distribution, and ISP services, LANgineers combines technical expertise with a people-first approach. Whether it's boosting network performance or safeguarding business operations, LANgineers provides hands-on support and tailored solutions that help companies stay connected, secure, and competitive in a fast-moving digital world. With a focus on long-term client success, LANgineers is redefining what it means to have a true tech partner. POSITION SUMMARY The Sales Account Executive is responsible for prospecting and selling new business. The successful candidate possesses the talent and skill to door knock businesses and persuade prospects to meet and speak with you. The Sales Account Executive is able to work independently with personal drive and a proven track record of closing sales and exceeding sales quotas. We are looking for the best of the best; someone with a phenomenal work ethic, a contagious personality with a can-do attitude. The Sales Account Executive must be able to adopt the company's structured sales process to generate results that contribute to our business growth. The position requires the Account Executive to drive daily to new businesses, canvas their market and speak with decision makers in person to generate appointments and eventually close deals. We mean that literally not figuratively. (This is not a motto) The Sales Account Executive reports directly to their Sales Manager. ESSENTIAL JOB FUNCTIONS Follow the established LANgineers sales generation process which includes door knocking and speaking with decision makers in person. Use daily sales tools - provided by LANgineers Prove ability to set new appointments and new business face to face with decision makers. Strong presentation, communication, organization, and time management skills Door knocking businesses and persuading prospects to meet and speak with you. Achieve appointment setting and appointment attending targets. Must achieve assigned sales quotas. SKILLS, KNOWLEDGE, AND ABILITIES Self-motivated, self-driven, results-oriented, sense of urgency Excellent interpersonal and communication skills Must possess a strong sense of ownership and accountability. Must be detail oriented and organized Results-driven professional with self-confidence, perseverance Ability to thrive in a fast-paced, high intensity, relentless activity environment. Must maintain a high degree of professionalism. JOB REQUIREMENTS Ability to self-manage and work independently, as well as part of a team. High school diploma or equivalent (required) Bachelor's degree (preferred) 2+ years of business to business (B2B) outside sales experience preferably within the telecommunications industry A valid driver's license is required. Reliable car and vehicle registration and insurance is required Must have a viable remote home office. Must have a computer and highly reliable broadband internet access. SALARY $50,000-$55,000 / year + variable compensation. (Enjoy an aggressive compensation structure with ability to earn total compensation: $75,000 - $130,000 annual.) #ZR

This is a remote position. Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! About Stride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss. What’s Needed to Provide Customer Support for this Client • Assisting callers with billing inquiries, • Determining offerings customers are missing, • Making upgrade and add-on service recommendations, • Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC), • Coding sales accurately and completely Must-Have Qualities and Capabilities • Familiarity with company processes and policies, • Clear, confident and professional communication skills to build trust and rapport, • Understanding of “client call flow”, • Quick-thinking management of client needs, • Assertiveness to promote additional products and services, • Empathy and a sincere desire to assist and prioritize the customer, • Tenacity to understand and deliver on customers’ needs No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. Providing great inbound, billing customer service calls. • Apply, • A computer • High Speed wired Internet (No WiFi) • Phone with headset • Pass a background screening This is not an offer of employment. Background Screening • Have no felonies or fraudulent behaviors. PC Requirements • A desktop/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All-in-One computers are not currently compatible with any client programs. • CPU Speed, • Dual-core 2.8 GHz or better or, • Intel i class or AMD Phenom X2 class or better, • Atom, Celeron, Pentium and Opteron processors are notpermitted, • Hard Drive 20 GB or more of available space, • 60 GB or more of total space, • Memory 4 GB of RAM or better, • Operating System Windows 7 or Windows 10, • Windows 8/8.1 not supported by some clients, • Standard Connection and Speed Hard-wired connection (no wireless), • Minimum 10 mbps download / Minimum 3 mbps upload, • Maximum Latency Threshold 120 milliseconds (ms), • Monitor Recommendations, • 1280 x 1024 (SXGA) screen resolution, • 1920 x 1080 (Full HD or 1080p), • Dual monitors may be required on some client programs Mac Requirements • Macs must have an Ethernet port • MacBook Air and Mac USB-C ports will not be supported • Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES • USB headset with microphone (required for Certification), • Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: • Plantronics PLNAUDIO478 USB • Logitech USB H570e • Jabra UC VOICE 150 • Hard-wired Telephone and headset (required for Production/Servicing), • Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary – please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. • Work from home, • Determine your own work schedule, • Scalable income opportunity

Full-time Description Join our winning team, recently honored on Forbes’ list of America’s Best Startup Employers! The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers. The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience. At THB, we define our company culture through our Core Values: • Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution, • Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact., • Bee the teammate you want to work with - We work as a team, help each other and encourage each other, • Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed. Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small. Job Summary: As a Software Engineer, You will join one of our product squads—a small, durable team of engineers, a product manager, and a designer aligned to a specific customer or business outcome (payer experience, care-recipient experience, provider tooling, or our data platform). You will own meaningful slices of the product end-to-end: framing the problem with your squad, designing the solution, shipping it, and measuring whether it actually moved the metric you set out to move. As a Software Engineer, we expect you to set technical direction inside your squad, raise the bar across our codebases, and grow the engineers around you through example and mentorship. Requirements Supervisory Responsibilities: • None Duties/Responsibilities: • Collaborate with your PM and designer to transform ambiguous challenges into fully instrumented, production-ready software., • Drive technical design for squad-led initiatives—drafting documentation, evaluating trade-offs, and steering the final decision., • Develop and maintain production-grade systems across our web platforms, mobile applications, and third-party integrations., • Troubleshoot complex, cross-system issues with a balanced approach of curiosity and composure., • Continuously elevate our engineering standards through rigorous code reviews, proactive refactoring, and enhanced tooling., • Leverage AI tools (such as Cursor, Copilot, and Claude) as a force multiplier and help define team protocols for their effective use., • Investigate practical applications for AI, ranging from internal workflow automation to features that enhance the member care experience., • Guide the engineers around you, ensuring the team is stronger and more capable through your mentorship. Performance Metrics: • Outcome Impact: Deliver measurable results for your squad by focusing on the most critical user and business problems., • Technical Leadership: Influence technical strategy within your squad through design docs and code, shaping trade-offs early in the process., • Code Quality: Write code that is testable and maintainable—whether human or AI-assisted—while holding the team to high standards., • Problem Solving: Resolve intricate, cross-system technical challenges with a calm and methodical troubleshooting approach., • AI Leverage: Utilize AI tools to enhance velocity and quality, contributing to the team's evolving standards for oversight., • Mentorship: Actively grow the engineering talent around you through Pairing, feedback, and thoughtful code reviews., • Trust: Build strong partnerships with product and design through reliable delivery and sound professional judgment. How we work: • Durable, small squads (PM, designer, 3–4 engineers) with full ownership of their roadmap and outcomes., • High-velocity delivery utilizing trunk-based development, feature flags, and frequent weekly deployments., • An experimental culture where we explore and define the best practices for AI-assisted engineering together., • A balanced, light on-call rotation dedicated to maintaining squad-owned services., • A remote-first environment across the U.S. supported by intentional, periodic travel for team alignment. What you'll bring: • Substantial experience (typically 5+ years) building production software in cross-functional teams where you own outcomes end-to-end., • Strong product instinct - You prioritize the user experience as much as the code and know when a problem isn't worth the investment., • The ability to navigate ambiguity and the judgment to determine when to ship, when to iterate, and when to decline., • Clear writing and communication - You can articulate complex trade-offs to product managers and junior engineers with equal clarity., • Experience with the following (or equivalents): Python, Django, DRF, Celery, Postgres, and React., • A genuine curiosity regarding AI tools and their impact on development; you use them regularly and have informed opinions on their trajectory., • Bonus points if you have experience with: GCP, Airflow, Docker, React Native, LLMs, or domain expertise in regulated healthcare (HIPAA) environments., • A deep sense of ownership and a drive to collaborate, learn, and improve the systems and people around you. Required Skills/Abilities: • You enjoy collaborating and are not afraid to ask for/give help, • You are proactive, self-directed, and organized, • You thrive in working in a fast pace start-up environment, • Change doesn’t scare you, in fact, it does the opposite -- it fuels you!, • Must be 18 years of age or older Physical Requirements: • Ability to remain at your designated workstation for the duration of the workday, • Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP)., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (typically on a computer screen) This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success. The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds. The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know. As part of our standard hiring process, selected candidates may be required to undergo a background check and/or drug screen. The Helper Bees adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations. The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit the careers page of our website to view all current job openings. Salary Description $130,000 - $150,000

Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Healthcare Virtual Assistant (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Healthcare Virtual Assistant to start immediately! Duties and Responsibilities include but are not limited to:1. Manage prior authorizations and related administrative paperwork2. Document new patient and referral intake3. Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.4. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems5. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.6. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.7. Assist in analyzing healthcare data, preparing reports, and maintaining records. 8. Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.9. Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician. 10. Ad hoc tasks Qualifications:• Bachelor's degree in medical fields or the pharmaceutical-related industry• At least 3 years experience as a Medical Virtual Assistant, experience in Psychiatry or Psychiatric Clinic strongly preferred.• Excellent English communication skills both written and verbal (At least C1 level)• Solid understanding of medical terminologies and practices• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues• Understanding of healthcare privacy regulations• Strong interpersonal skills• Solid organizational & time management skills with keen attention to details• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP• Able to work on a graveyard shift Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps wired connection• Backup Internet Service Speed: at least 10 Mbps Benefits:• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay Schedule: US work hours (40 hours per week)Location: This is a remote job Salary: To be based on experience and skills Please note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at .• You may also refer your friends using our and earn up to $30 if your referral is hired.$3,000 - $5,000 a monthWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hello! ✨ We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next. About Us… In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next. At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth. About The Role The Sales Engineer drives sales by providing technical expertise, solution design, and partner support. This role boosts sales velocity, improves partner performance, enhances customer satisfaction, and increases team efficiency, leading to significant revenue growth. What You Will Do • Engage with potential clients to understand their business needs and technical requirements, providing expert advice on Wildix UCaaS solutions, • Conduct detailed assessments of client infrastructure to recommend appropriate solutions, • Collaborate with the sales team to design customized UCaaS solutions, including network design, integration strategies, and deployment plans, • Develop comprehensive solution architectures and create detailed proposals, diagrams, and presentations for clients, • Maintain expertise in Wildix UCaaS products, features, and capabilities, staying updated on industry trends and providing guidance to internal teams and clients, • Conduct engaging product demonstrations tailored to specific client requirements, addressing technical inquiries and ensuring client understanding, • Support the sales team throughout the sales cycle, from lead qualification to deal closure, addressing technical objections and negotiating technical aspects of contracts, • Provide feedback to the product development team based on client requirements and market trends, • Contribute to the development of sales enablement materials, technical documentation, and training resources, • Set-up a Wildix solution like PBX and support new partners in their first implementations if required., • This role will require travel. What You Will Bring • Proven experience in a pre-sales or sales engineering or technical consulting role in the UCaaS, CCaaS or telecommunications industry., • Strong understanding of Unified Communications technologies, including VoIP, video conferencing, messaging, and collaboration tools., • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences., • Ability to work collaboratively in a fast-paced, team-oriented environment., • Experience in setting up UCaaS solutions like PBXs, • Familiarity with AI-Driven Business Intelligence Bonus Points • Automation & Integration Expertise, • Experience creating scalable technical assets. Why You’ll Love It Here 👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact. 🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are. 🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration. 💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas. What we offer 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 💰 Compensation – The total compensation for this role is between $100K and $140K gross per year, including base salary and commissions. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location. 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 🩺 Health Benefits – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being. 💰 Retirement Plan – We offer a 401(k) plan to help you plan and save for your future. Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information Interview Process 🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. 🛠️ Step 2: Technical/Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. 🎯 Step 3: Final Interview – A conversation with leadership or cross-functional team members to ensure alignment with our values and mission. Where You’ll be located USA We Are Wildix Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. Please note that we exclusively recruit through _, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly. Ready to join us? Apply Now!

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests. Requisition #: 982Job Title: IT Support SpecialistJob Title for Careers Page: IT Support SpecialistLocation: 6585 Surveillance Loop, Bldg 6002 Aberdeen Proving Ground, Maryland 21005Clearance Level: Active DoD - Top Secret SCIRequired Certification(s):· CompTIA Security+ CE (or equivalent IAT-II certification; e.g., CompTIA Security+) SUMMARY Agile Defense is seeking an IT Security Support technician for a temporary assignment (up to 6 months) to support the information system security and VTC requirements ensuring AMC- wide SCIFs meet Defense Intelligence Agency (DIA) regulations and policies regarding IA, Cybersecurity and Incident Response.The IT Security Support Specialist shall support RMF/A&A efforts for JWICS and SCIF ATO’s /ATCs. The information security support personnel assists in the management, scheduling, verifying and monitoring of JWICS VTCs and IT equipment. The VTC support involves de-conflicting teleconference schedules and conducting installation and testing of VTC and VOIP equipment at HQ AMC and AMC subordinate. The IT Support effort involves managing the physical endpoint components of the infrastructure. This includes the computers, printers, VTCs, monitors, and peripheral devices. The candidate shall assist and coordinate with GISA and HQ AMC personnel regarding network devices such as switches, routers, and Taclanes for the entirety of their life cycle. This includes managing the request and approval process, projecting replacement equipment procurement and associated costs, life cycle management, redeployment, warranties and disposal management. JOB DUTIES AND RESPONSIBILITIES· Ensure continued access to the JWICS computer network to include: resetting user passwords, unlocking user accounts, creating new user accounts and installing printers and network drives. · Provide weekly and monthly briefings or reports containing status of tasks and performance metrics. · Establish, maintain and collect, the Command Cybersecurity Standard Operating Procedures (SOPs) and · Tactics, Techniques, and Procedures (TTPs), and update annually. · Establish and continuously maintain content management for the command Cybersecurity portal site where all key Cybersecurity products/technical documentation, briefings, and schedules are organized and posted. · Assess Plan of Action and Milestones (POA&M) individual corrective action implementation for demonstration that security controls have been implemented correctly and effectively, validating corrective action and/or mitigating factors. · Establish, maintain and collect, and update annually, the RMF Standard Operating Procedures (SOPs) and Tactics, Techniques and Procedures (TTPs), and corresponding artifacts. · Collaborate with the GISA Cybersecurity team to identify, fix, and provide information regarding resolving vulnerabilities, and computer incidents. · Perform content and document management activities to include configuring & managing document check-in/out, version history, document sets, content organizer rules, metadata to facilitate categorization, classification, & organization, permission constructs to control access to content, document review and approval processes, and document publication and disposition for all applicable SharePoint sites. · Provide continuous support to the design, development, maintenance, and administration of the · CONOPS data repository and slide decks for use as the basis for ongoing reporting and briefings. · Provide accurate scheduling for all (3) AMC G2 SCIF conference rooms at HQ AMC and (2) SCIFS at HQ CECOM. · Responsible for daily management of site VTC and Conference Room systems such as scheduling VTC with external sites, problem resolution and configuring rooms to meet requirements for scheduled conferences. · Perform troubleshooting of VTC and conference room equipment and executes repair or initiates trouble ticket to the appropriate office for support of components and connections external to the site VTC system. · Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity. · Travel AMC-wide to conduct end point system VTC installations (as needed). · Provide basic user VTC training on all JWICS VTC equipment and processes. Can be on hands or can be via written documentation. · Provide daily updates via spreadsheet or individual communication. · Provide weekly status updates via Weekly Activities Report (WAR). · Conduct a weekly meeting with the Government IT representative to discuss and obtain approval for any potential changes to the organization’s VTC baseline. · Troubleshoot, diagnose and resolve issues with Windows Operating Systems, desktops, laptops, printers, digital senders, video teleconferences, VOIPs, and other standard office equipment. · Ensure system connectivity from AMC G2 sites to the JWICS network including, but not limited to, verification that ports are active and tracing of fiber from switch panel to the customer’s desk floor box. · Ensure proper labeling and documentation of all network and IT equipment. · Support the design and reorganization of user’s office space to meet their technology needs such as set up of IT systems to ensure appropriate separation and placement of cables and equipment. · Assist in troubleshooting circuits, switch, router, and taclane issues. · Co-ordinate, document, track and sustain IT equipment disposition per government direction, to include process and procedures and SOP creation. · Build and/or update monthly equipment trackers for AMC SCIF locations to include data for use in budget planning and life cycle refresh/replacement. · Participate in the sustainment of Network equipment to include wiring, switches, routers, and taclane devices per government direction. · Responsible for Workstation hard drive imaging and cross domain transfers per JWICS Branch Chief direction. · Conduct and provide monthly reports on accomplishments, planned activities, problem areas, and program management to the responsible HQ AMC JWICS Branch Chief. · Provide monthly reports on the number and type of assets received or turned-in to the responsible HQ AMC JWICS Branch Chief. Conduct monthly comparison of IT assets lists and de-conflict if necessary. · Provide monthly reports on the number and types of assets needing to be replaced and the estimated replacement costs, if requested, to the responsible HQ AMC JWICS Branch Chief. · Manage and keep the organization’s IT System warranties accurate and current IAW each organization’s processes. · Provide monthly updates to AMC JWICS information technology hardware configuration standards. · Work with the Government IT representatives and GISA Cybersecurity team to assist, identify, and provide information regarding resolving vulnerabilities, and computer incidents and produce a trend analysis report outlining results of monthly monitoring activities. · Perform activities used for the development of plans, processes, and procedures to minimize impacts from events with the potential to disrupt mission essential functions by identifying and mitigating threats, vulnerabilities, and risks, provided such access is allowed/provided and/or information is provided by the infrastructure/hosting environment provider. · Create and update training materials when required by corrective, preventive or adaptive maintenance activities that change the Deployed and Operational Production Baseline. · Report daily any equipment failures to the JWICS Branch Chief so that an external vendor may be contacted for repair as needed. The Contractor should be familiar with the latest Microsoft Windows OS installed on the Government assets. · Coordinate with JWICS Branch Chief to train end-users on developed solutions leveraging available and necessary technologies. The training can be provided either face to face or video teleconference. · Draft technical documentation for developed solutions to capture and retain continuity. · Contribute to internal business processes for SharePoint customizations and lifecycle management to include documentation, requirements gathering and analysis, testing, and development of best practices. · Conduct a weekly meeting with the JWICS Branch Chief to discuss and obtain approval for any potential changes to the organization’s IT baseline. The status of all change requests shall be documented in weekly and monthly status reports. QUALIFICATIONS Required Certifications· CompTIA Security+ CE (or equivalent IAT-II certification; e.g., CompTIA Security+)Education, Background, and Years of Experience· Bachelor's degree in related field (e.g. Computer Management Information Systems, Computer Science) and two (2) years related experience, or four (4) years applicable experience, which should include one (1) to three (3) years specialized experience. · Experience performing all of the requested services. · Experience assessing, mitigating, and tracking risks and vulnerabilities. · Excellent written and verbal communication skills. · 1-3 years experience in audio video teleconference support. · IT background highly desired. · Ability to learn environment quickly and be a productive member of the team. ADDITIONAL SKILLS & QUALIFICATIONS Required Skills· Ability to evaluate proposed changes to IT systems for potential security risks and impacts and advise system stakeholders on those risks and proposed mitigations. · Basic knowledge of VTC equipment. · Microsoft Windows Operating System training/experiencePreferred Skills WORKING CONDITIONS Environmental Conditions· Government site with 0%-5% travel possible; telework optional up to 2 days per week. Possible off-hours work to support releases and outages. General office environment. Work generally requires movement of equipment, which includes getting under desks to troubleshoot and trace cabling. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.Strength Demands· Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Physical Requirements· Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section. Happy - Be Infectious.Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive.Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy.Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded.Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager.Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven.Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Join Sangoma, a leader in business communications, as our HRBP! Sangoma is committed to Empowering Businesses with Essential Communications through our cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions, enhancing connectivity and streamlining communication for organizations of all sizes. In this role, you will play a dual role in IT recruiting and HR generalist responsibilities. This individual contributor role requires a proactive, analytical thinker with a Level of detail who enjoys collaborating with mulitple teams. While this is a remote position, we are looking for someone who is located in the eastern time zone. Your Role: IT Recruiting (50% of the time) • Source, screen, and engage top technical talent across multiple functions., • Partner with hiring managers to define job requirements and develop innovative sourcing strategies., • Manage the full cycle recruiting process, from interview coordination to offer negotiations., • Provide a stellar candidate experience, ensuring a seamless and engaging hiring process., • Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports., • Represent the company at job fairs and networking events to attract diverse talent. HR Generalist Responsibilities (50% of your time) • Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters. • Support activities centered around the employee experience of onboarding, transfers, and offboarding., • Assist with employee relations, performance management, and compliance initiatives., • Maintain accurate HR records and support HRIS data integrity., • Generate reports and insights to support data-driven HR decision-making., • Contribute to training and development initiatives to enhance employee growth., • Partner with the HR team to drive engagement, culture, and continuous improvement projects., • 3+ years of experience in technical recruiting and HR functions (or equivalent education/experience)., • Prior experience working in a software or SaaS based technoloy company., • A strong understanding of HR policies, employment laws, and best practices., • Proven ability to manage full cycle recruiting for technical roles., • Excellent communication, relationship-building, and organizational skills., • Analytical mindset with the ability to interpret HR and recruiting data., • Proficiency in HR software, applicant tracking systems, and ADP (preferred)., • A self-starter attitude with a desire to learn and grow in a dynamic team environment., • The salary range is based on location and experience with this position. What We Offer: • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period, • Matching 401K program - 100% match on 4%., • Employee Stock Purchase Plan after one year of service., • Flexible Time Off & Company Holidays, • Entrepreneurial work environment partnered with high growth career opportunities, • We value transparency and fairness in our compensation practices. For this role, we offer a salary range $60 to $100K based on location, commensurate with experience, qualifications, and location. Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge? Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Systems Engineer II Overview:The Systems Engineer II plays a pivotal role in delivering exceptional service to our customer accounts by ensuring the seamless operation of technical systems. This position requires a proactive approach in analyzing service tickets, problem-solving, and investigating issues to maintain and enhance system performance. Responsibilities include addressing customer complaints, as well as installing and updating both hardware and software components. Systems Engineer II Core Functions: · Project Management: Lead projects from inception to completion, ensuring quality and timely delivery· Customer Relations: Serve as the primary customer liaison, building strong relationships and providing regular updates· Technical Ownership: Take ownership of duties, proactively seek improvements, and mentor junior staff· Success Driver: Contribute to customer satisfaction and operational efficiency through a combination of technical expertise, project management, and leadership Systems Engineer II Responsibilities:· Leads and owns new project deployments both onsite and remotely · Works alongside the project resources to ensure project completion and expectations· Implements upgrades and updates to systems for customers· Engages in thorough troubleshooting and oversees customer-facing tasks with limited guidance· Investigates and resolves problems within customer networks and IT systems using established troubleshooting methods· Prioritizes effective communication, coordinating with team members to ensure distribution of work evenly· Recognizes chances for upselling throughout the lifecycle of service tickets Systems Engineer II Qualifications: • Strong working knowledge of computer systems, hardware, and software, with specific, demonstrable experience in: • Network Infrastructure: Configuration, management, and troubleshooting of Juniper routers, switches, and firewalls (Junos OS/MIST experience highly preferred).• Security Solutions: Deployment and administration of Barracuda products (e.g., Email Security Gateway, CloudGen Firewall, Web Application Firewall, Backup).• VoIP/Communication Systems: Implementation and support of 3CX and/or RingCentral phone systems.• Minimum 3-5 years of relevant IT experience required.• Strong troubleshooting skills with the ability to identify and resolve complex technical problems across diverse systems.• Ability to work collaboratively in cross-functional teams and communicate effectively technical information to both technical and non-technical stakeholders.• Proven ability to meet deadlines and handle multiple tasks, particularly in managing concurrent deployment or support projects involving our core technology stack.• A relentless focus on providing excellent customer service. About K Group Companies K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity. Why Work Here?“Great, focused, team environment.”For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together! Compensation and Benefits· Competitive base salary based on experience· Bonus and commission programs· Paid Time Off (PTO)· Volunteer Paid Time Off (VTO)· 100% employer paid family health insurance premium· 100% employer paid disability insurance· 100% employer paid dental & vision insurance· 401k with Safe Harbor contributions from company annually· Profit sharing opportunities

We are a distributed software development studio currently based primarily in Texas looking for a software engineer to join our small team. We try to find interesting and cutting edge projects to work on. Currently some of our projects include building data-driven political campaign technology, building VoIP features for one of the fatest growing CRM companies, and creating the core routing engine for a "sharing economy" startup. We would prefer someone in the DFW area but would consider people in other locations. Currently we can only able to hire as employees: US citizens in any location, US permanent residents living in the US, or Mexican citizens residing in Mexico, Other locations may be considered for exceptional candidates on a case-by-case basis.. For this position location preference will be in roughly this order: DFW Area, other cities in Texas, other cities in the US, elsewhere About Us We mostly use a stack of Python/Flask/PostgreSQL as well as Cordova/Phonegap for mobile apps. We are opinionated about how we build software We sometimes build our own products and encourage bringing ideas for these to the table. Our clients range from brand new startups to some of the largest brands in the world. What You’ll Be Doing: You’ll be building high quality custom software for our clients and ourselves across the full stack. You will be designing solutions that scale to massive amounts of traffic--in some cases as high as 50 million users You will be working in a collaborative team environment with a big emphasis on writing clean, testable, and maintainable code for our customers You will mostly be communicating by group chat & our issue tracker What You Won’t Be Doing: We support a healthy work/life balance and don’t have any on-call or after-hours responsibilities You won’t need to do any infrastructure or server work (unless you really want to) You won’t be building boring WordPress sites over and over again. Unlike most companies, we don’t claim rights to any intellectual property you create outside of your work with us. Requirements: Demonstrated experience building applications for the web or for mobile--you don’t need to use the same technologies we do Comfortable working with a fast paced team on multiple projects, and be able to complete tasks independently Be passionate about technology, and learning new trends in web development Be willing to travel up to 1 week per quarter (typically less) Plusses: Specific experience with any of the technologies we use Experience working with Telecom or VoIP technologies Front end design or UX experience Why work with us? Work from home with a flexible schedule Competitive salary/benefits Periodic company summits An entrepreneurial environment that encourages everyone on our team to bring their own ideas and voices to the table Ability to attend and speak at technology and security conferences

Full-time Description REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE Summary/Objective: Work with clients’ customers to address inquiries and concerns related to the customer’s account, improve collections on accounts through active communication, initiate appropriate action, and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client. BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: • $17/HR with monthly bonus opportunities, • Monday through Friday schedule, • Medical, GAP, Dental, Vision, and Voluntary Life insurance, • 401k with a company match, • Paid time off and Paid holidays The Collections Specialist will: • Provide exceptional customer service to our client’s patients while accurately recording their information., • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements., • Handle high volumes of inbound and outbound calls., • Work with various computer programs and will be responsible for meeting individual metrics. Essential Functions: • Make outbound and receive inbound calls and maintain clear and concise documentation of all attempts and/or contacts made and received directly on the computerized collection system, • Encourage payment in full on accounts through credit card, check and pertinent health care coverage or if appropriate, schedule partial payment plans, • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues, • Maintain assigned productivity standards and meet assigned performance standards on a consistent basis, • Effectively communicate and accurately process account updates, changes, • Demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality, • Demonstrate a strong working knowledge of, and comply with, the Federal Fair Debt Collection Practices Act (FDCPA), the Florida Commercial and Consumer Collection Practices Act (FCCCPA), the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA) and other statutes, laws and regulations pertinent to the collection industry as well as industries served Requirements Work from home requirements: • Have a quiet and private workspace., • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. Must connect to modem via 50 ft. ethernet cable, • You must meet all the technical requirements prior to the first day of training., • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA., • We will provide you with the equipment needed to be successful. Qualifications: • High school diploma or equivalent, • Minimum of 1 year working in a call center environment with a focus in customer service, billing or collections, • Effective interpersonal and human relations skills, • Effective verbal and written communication skills, • Strong understanding of principles for providing effective customer service including customer needs assessment, meeting quality standards for service and continual evaluation of customer satisfaction, • Basic Knowledge of medical terminology, • A proven track record of strong negotiation and trouble shooting skills, • A persuasive style of communication, stimulating and motivating others to action while being aware of and responsive to their needs and concerns, • Above average critical thinking skills BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections. Salary Description $17.00 Per Hour

This is a remote position. Spanish / French Customer Service Inbound, Billing & Customer Support Calls Call Center Experience Preferred Job ID# A3003 Leverage your customer service expertise and provide billing support to a Company’s Spanish or French speaking customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss. What’s Needed to Provide Customer Support for this Client • Assisting Spanish or French speaking customers • Assisting callers with billing, support or technical inquiries, • Determining offerings customers are missing, • Making upgrade and add-on service recommendations, • Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC), • Coding sales accurately and completely Must-Have Qualities and Capabilities • Familiarity with company processes and policies, • Clear, confident and professional communication skills to build trust and rapport, • Understanding of “client call flow”, • Quick-thinking management of client needs, • Assertiveness to promote additional products and services, • Empathy and a sincere desire to assist and prioritize the customer, • Tenacity to understand and deliver on customers’ needs No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. Providing great inbound, billing customer service calls. • Apply, • A Computer, • High Speed wired Internet (No WiFi), • Phone with headset, • Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.. Background Screening • Have no felonies or fraudulent behaviors. PC Requirements • A desktop/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All-in-One computers are not currently compatible with any client programs. • CPU Speed, • Dual-core 2.8 GHz or better or, • Intel i class or AMD Phenom X2 class or better, • Atom, Celeron, Pentium and Opteron processors are notpermitted, • Hard Drive 20 GB or more of available space, • 60 GB or more of total space, • Memory 4 GB of RAM or better, • Operating System Windows 7 or Windows 10, • Windows 8/8.1 not supported by some clients, • Standard Connection and Speed Hard-wired connection (no wireless), • Minimum 10 mbps download / Minimum 3 mbps upload, • Maximum Latency Threshold 120 milliseconds (ms), • Monitor Recommendations, • 1280 x 1024 (SXGA) screen resolution, • 1920 x 1080 (Full HD or 1080p), • Dual monitors may be required on some client programs Mac Requirements • Macs must have an Ethernet port • MacBook Air and Mac USB-C ports will not be supported • Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES • USB headset with microphone (required for Certification), • Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: • Plantronics PLNAUDIO478 USB • Logitech USB H570e • Jabra UC VOICE 150 • Hard-wired Telephone and headset (required for Production/Servicing), • Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary – please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. • Work from home, • Determine your own work schedule, • Scalable income opportunity

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of engineering team and culture that we are building, seeking engineers that are not only strong in their own aptitudes but care deeply about supporting each other's growth. We're seeking an experienced Cloud Infrastructure Engineer to join our globally distributed team. You'll enhance Clover’s technology infrastructure by refining processes, developing automation tools, and resolving issues. In this role, you'll collaborate with technical leads, data scientists, vendors and technology experts to maintain a scalable platform supporting diverse domestic and international workloads. Prior experience with containerized infrastructure and Kubernetes is highly valued. As a Cloud Infrastructure Engineer, you will: • Design, build, and maintain systems for declarative application and infrastructure lifecycle management, including continuous integration, continuous deployment (CI/CD), Kubernetes cluster management, and service/workload inventory., • Automate infrastructure provisioning and application deployments using infrastructure-as-code (IaC) tools and deployment patterns., • Improve deployment processes by automating delivery pipelines, database migrations, and operational tasks., • Prioritize and troubleshoot system issues, alerts, and downtime with a focus on stability and rapid incident response., • Implement monitoring and observability solutions to proactively identify and resolve performance bottlenecks., • Foster a healthy, collaborative, and high-performing engineering culture by working across teams to build reliable, scalable systems., • Continuously assess and improve the infrastructure to support secure, highly available, and resilient environments., • Develop and enforce Identity Access Management (IAM) policies to govern authentication and authorization across cloud platforms. Success in this role looks like: • You successfully navigate a fluid and collaborative environment and take ownership of priorities that further our larger goals., • You bring clarity to ambiguity and deliver solutions that positively impact our infrastructure and customers. You should get in touch if: • You have 5+ years of programming experience and are proficient in at least one of the following programming languages: Python, Go, Shell Script., • You have 5+ years of AWS Connect (VoIP) experience and are proficient in administration, development, and troubleshooting the system., • You have in-depth knowledge of containerization technology and orchestration, such as Docker and Kubernetes., • You have experience administering and deploying new cloud resources in AWS and GCP using IaC., • You have familiarity with DevOps practices and tools such as continuous integration and continuous deployment (CI/CD)., • You are able to work autonomously with limited guidance., • You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and are able to adapt quickly to new challenges and technologies. Benefits Overview: • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions., • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare., • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location., • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities, • Reimbursement for office setup expenses, • Monthly cell phone & internet stipend, • Remote-first culture, enabling collaboration with global teams, • Paid parental leave for all new parents, • And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an _ company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $115,000 - $175,000 USD

Location: Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. As a Lead Software Engineer at GovWorx, you will be responsible for leading a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes driving software design and architecture for the team’s projects, being hands-on with the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements. Team Management: Ensure efficient team operations including standups, retrospectives, and other ceremonies. Peer review and adherence to company development processes and standards. Participate in hiring and team member performance evaluations/coaching. Software Design & Architecture: Produce clear architectural diagrams, documentation, and implementation plans. Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises. Software Development: Ability to write code across the entire stack; front-end, backend, and database. Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). Collaboration and Support: Work closely with cross-functional teams, including engineering and customer success. U.S. Citizenship required. Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations. Minimum of 2 years leading software development teams. Expertise in .NET and/or Java (Spring Boot experience a major plus). Experience with React, Angular, or other modern javascript frameworks. Experience writing and documenting public & private APIs. Experience with Amazon Web Services and Infrastructure as Code. Experience with Relational Databases such as MySQL, Postgres, etc. Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. Strong understanding of web development frameworks and architectures. Strong understanding of VOIP/Telephony including protocols like SIP, SDP, SIPREC, RTP, etc. Understanding of handling and manipulating audio streams/codecs. Excellent problem-solving skills and the ability to work independently in a remote environment. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. Experience with CJIS compliance is highly preferred. Background in public safety, emergency communications, or related fields. Familiarity with AI-driven platforms and their security considerations. At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.

Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! About Stride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss. What’s Needed to Provide Customer Support for this Client • Assisting callers with billing inquiries, • Determining offerings customers are missing, • Making upgrade and add-on service recommendations, • Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC), • Coding sales accurately and completely Must-Have Qualities and Capabilities • Familiarity with company processes and policies, • Clear, confident and professional communication skills to build trust and rapport, • Understanding of “client call flow”, • Quick-thinking management of client needs, • Assertiveness to promote additional products and services, • Empathy and a sincere desire to assist and prioritize the customer, • Tenacity to understand and deliver on customers’ needs No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. Providing great inbound, billing customer service calls. • Apply, • A computer, • High Speed wired Internet (No WiFi), • Phone with headset, • Pass a background screening This is not an offer of employment. Background Screening • Have no felonies or fraudulent behaviors. PC Requirements • A desktop/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All-in-One computers are not currently compatible with any client programs. • CPU Speed, • Dual-core 2.8 GHz or better or, • Intel i class or AMD Phenom X2 class or better, • Atom, Celeron, Pentium and Opteron processors are notpermitted, • Hard Drive 20 GB or more of available space, • 60 GB or more of total space, • Memory 4 GB of RAM or better, • Operating System Windows 7 or Windows 10, • Windows 8/8.1 not supported by some clients, • Standard Connection and Speed Hard-wired connection (no wireless), • Minimum 10 mbps download / Minimum 3 mbps upload, • Maximum Latency Threshold 120 milliseconds (ms), • Monitor Recommendations, • 1280 x 1024 (SXGA) screen resolution, • 1920 x 1080 (Full HD or 1080p), • Dual monitors may be required on some client programs Mac Requirements • Macs must have an Ethernet port • MacBook Air and Mac USB-C ports will not be supported • Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES • USB headset with microphone (required for Certification), • Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: • Plantronics PLNAUDIO478 USB • Logitech USB H570e • Jabra UC VOICE 150 • Hard-wired Telephone and headset (required for Production/Servicing), • Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary – please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. • Work from home, • Determine your own work schedule, • Scalable income opportunity

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To facilitate our continued rapid growth, Five9 is seeking a GTM Enablement Learning Program Manager to empower our GTM employees and leading partners to better sell and deploy Five9 solutions. This is a strategic position within the GTM Education organization and will report directly to our Manager, GTM Learning Programs. As a key contributor in our ability to deliver customer value at speed and scale, we are looking for a highly motivated, self-managed individual who can work with cross-functional teams to expand our GTM capabilities. A few major focus areas of this role are: • Develop strong relationships with key stakeholders and strategic partners to increase understanding of Five9 processes and capabilities, • Drive successful GTM educational opportunities that drive strong sales and end-to-end customer engagement and retention through direct and partner efforts, • Enhance Five9 processes to meet critical GTM requirements Key Responsibilities • Manage all day-to-day enablement and educational aspects of multiple strategic Five9 education projects for both internal and partner resources:, • Serve as primary Five9 point of contact for education initiatives, • Work with Five9 Sales and Services stakeholders to understand the vision for growth and success, • Work with Five9 Channel Team to understand the vision for growth of partner successes, • Run regular project status meetings with Learning Program Leader and relevant stakeholders to assess status and results of programs/projects against expected results, • Articulate the value of Five9’s GTM strategy and methodologies to help others drive growth and success across the entire GTM system, • Continually seek opportunities to increase partner satisfaction and deepen partner relationships by interacting effectively at all levels of the partner organization., • Develop materials for use by internal and partner resources to help drive customer interest and grow revenue, • Provide enablement training to groups from all customer facing roles from a variety of inputs, • Work with Five9 internal business owners when partners uncover use cases that require additional enablement needs Key Skills • Minimum 10 years in Professional Services Implementation, Technical Account Manager, or Sales Enablement position – Call Center industry experience is required., • Heavy experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction, • Experience developing processes focused on continuous improvement of the delivery of sales enablement and professional services, • Up to 20% national and international travel may be required, • BA/BS or equivalent experience is required Desired Skills • Must possess a strong combination of project management skills, technical call center expertise, and employee and partner enablement., • Must be an expert at developing and maintaining positive and productive relationships; impeccable communication skills and ability to understand customer, employee, and partner needs is imperative., • Must be a natural leader: Able to build collaborative relationships with partners, stakeholders, employees and peers; Able to delegate responsibilities with ease; able to provide constructive feedback and praise; able to understand and educate others., • Strong knowledge of SaaS, Networking, Internet concepts, CRM, WFM, VoIP, IVR/VRU and Call Center practices., • Must be strategic thinker; Able to understand the ‘Big-Picture”; Able to think quickly and adeptly when solving complex problems; Exceptional with time management and organization. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $88,900—$247,700 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: _. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Description National Account Manager – Technology Solutions Broker / Distributors Sangoma Empowering Businesses with Essential Communications At _, we power the future of business communications. Our cloud-based solutions help businesses connect through UCaaS, CCaaS, voice, video, messaging, SIP, managed connectivity, and AI-enabled customer experience technologies. We are a channel-first organization focused on helping partners grow recurring revenue while delivering reliable and scalable communications solutions to customers worldwide. We are looking for a motivated, strategic, and relationship-driven National Account Manager to grow and support our Technology Solutions Broker/ Distributors and agent partner ecosystem. The National Account Manager is responsible for driving revenue growth for Sangoma Cloud products and services through the Technology Solutions Broker channel program. This role will focus on: • Recruiting and onboarding new partners, • Expanding existing partner relationships, • Supporting sales opportunities, • Driving recurring revenue growth, • Enabling partner success through training, sales support, and strategic collaboration The ideal candidate understands the telecom and cloud communications landscape and has experience working with agents, brokers, MSPs, VARs, or channel partners within UCaaS, CCaaS, VoIP, SIP, or cloud technologies. This is a highly visible, revenue-generating role with growth potential. Your Background: • Develop and execute strategic sales and marketing plans to drive partner revenue growth, • Recruit, onboard, and activate new Technology Solutions Brokers, Master Agents, VARs, MSPs, and telecom partners, • Build strong relationships with partner principals, channel managers, sales teams, and technical stakeholders, • Identify and develop new sales opportunities within the partner ecosystem, • Assist partners in closing business through joint sales calls, pricing support, proposals, and opportunity management, • Deliver product demonstrations, presentations, and partner enablement sessions virtually and onsite, • Educate partners on Sangoma products, programs, tools, promotions, and sales resources, • Conduct partner sales training and ongoing enablement activities, • Maintain accurate forecasting, pipeline management, and activity tracking in Salesforce CRM, • Collaborate with internal sales engineering, marketing, operations, and support teams to maximize partner success, • Meet and exceed monthly, quarterly, and annual sales quotas, • Attend industry events, partner meetings, and conferences as needed, • Additional duties and projects as assigned Requirements Required Experience • 5+ years of successful sales experience in UCaaS, CCaaS, VoIP, SIP, telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment, including experience working with Technology Solutions Brokers (TSBs), with a proven ability to build partner relationships, manage complex sales cycles, drive recurring revenue growth, and exceed quota in a competitive technology market., • Proven track record of exceeding sales quotas and growing recurring revenue, • Strong understanding of unified communications and cloud technologies, • Experience managing partner relationships and complex sales cycles, • Excellent written, verbal, presentation, and negotiation skills, • Ability to work independently in a fast-paced environment, • Strong organizational and pipeline management skills, • Ability to travel as needed for partner meetings, events, customer engagements, and industry conferences Technical Skills • Salesforce CRM or similar CRM platform experience preferred, • Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint, • Understanding of networking fundamentals, SIP, cloud telephony, and telecom solutions Preferred Qualifications • Existing relationships within the TSD community, • Experience with UCaaS/CCaaS or contact center solutions, • Experience selling AI-enabled communications or CX technologies, • Carrier or service provider sales background, • Microsoft Teams voice integration knowledge Benefits What We Offer: • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period, • Matching 401K program - 100% match on 4%., • Employee Stock Purchase Plan after one year of service., • Flexible Time Off & Company Holidays, • Entrepreneurial work environment partnered with high growth career opportunities, • We value transparency and fairness in our compensation practices. For this role, we offer a salary range based on location, commensurate with experience, qualifications, and location. Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge? Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! *Please only apply for this job if you are located in the US. Executive Assistant (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for an Executive Assistant to start immediately! Duties and Responsibilities include but are not limited to:1. Create and send statements or invoices, track payments, and record company expenses.2. Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).3. Store and organize documents and files.4. Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.5. Research products, purchase goods & secure samples.6. Store, update & collect information for marketing and sales campaigns through a CRM system.7. Monitor projects, conduct internal communication & organize company data.8. Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.9. Prepare itineraries, book hotels, rental cars, etc.10. Convey information to incoming calls & make calls for appointments or conduct informational inquiries.11. Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.12. Synthesize data & other content into cohesive reports and presentation slides.13. Upload videos, manage negative reviews, and keep the account profile up to date.14. Ad hoc tasks Qualifications:• Minimum of 3 years of experience as an Executive Assistant to C-levels (CEO, COO etc)• Bachelor's degree or any certificate course (required)• Excellent phone, email, and instant messaging communication skills• Excellent English communication skills, both written and verbal (at least B2 level)• Solid organizational & time management skills• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP• Experience with word-processing software and spreadsheets (e.g., MS Office)• Knowledge of online calendars and scheduling (e.g., Google Calendar)• Proactive attitude & willingness to be trained Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps Benefits:• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay Schedule: US work hours (20-40 hours per week)Location: This is a remote job Salary: • Entry Level (1-3 years of experience): Up to $3,200• Intermediate Level (3-5 years of experience): Up to $4,000• Expert Level (5+ years of experience): Up to $5,000 Please note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at .• You may also refer your friends using our and earn up to $30 if your referral is hired.$3,200 - $5,000 a monthWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. About the Role: The Regional Channel Sales Manager is responsible for recruiting, onboarding, managing and inspiring channel partners in his/her region to market and sell Ooma’s line of VoIP services to include AirDial (Ooma’s All-In-One POTS Replacement solution) as well as specialized Hospitality practice. This person will build relationships at all levels of a multi-tiered channel, helping varying types of channel partners optimize for Ooma’s solutions and assisting partner’s field resources in closing business. **Candidates must be located in WI, IL, OH, IN, MI & KY to be considered for this role. Candidates based in Ohio or the Greater Chicago area are strongly preferred. What You’ll Do: • Drive revenue by recruiting, on-boarding, inspiring and selling with channel partners including but not limited to TSD/TSBs, agents and strategic partners., • Work with marketing to drive effective campaigns that stimulate partner sales activity. Work with partners to execute these demand generations campaigns., • Identify, qualify, close and onboard new partners who will deliver sales results., • Work in co-sales model with AE’s for partner opportunities., • Participate in joint sales calls with partner to help close opportunities., • Accurately forecast sales revenues for the region., • Provide partner and customer feedback to Channel team and cross functional teams in order to drive necessary change in product, services and internal operations to best support customer and channel partner community. Experience We’re Looking For: • Minimum 5 years’ experience in indirect sales models and Channel., • Strong technical knowledge of VoIP, POTS, SIP, MS Teams, Internet Connectivity., • Proven understanding and success in sales deployment strategies to maximize results with a consistent track record of exceeding sales targets., • Experience driving successful results with varying types of channel partners., • Ability to effectively communicate Ooma’s value proposition to employees, partners and customers., • Passionate about participating in a culture of accountability, transparency, personal fulfillment and fun in the pursuit of exceeding Ooma’s sales targets., • Fanatic support to prospect, customer and partner community., • Proficient in PowerPoint, Excel and CRM (Salesforce strongly preferred)., • Bachelor’s degree or equivalent. This role offers a competitive compensation package with a combination of base salary and commission. The expected On-Target Earnings (OTE) for this position range from $130k - $210k annually, with actual earnings dependent on performance against targets. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The pay range is subject to change and may be modified in the future. #LI-CC1 What We Offer: Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks. • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents, • HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund), • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability), • FSA Healthcare & Dependent Care, • Commuter Benefits, • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal, • 401(k), including employer match, and Roth, • Employee Stock Purchase Plan (ESPP), • Paid Time off, Sick Time, as well as corporate holidays observed, • Employee Assistance Program, • Life Balance benefits with Travel Assistance Services and Identity Theft, • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc. C

Senior Systems Engineer in Greenville, SC Are you a seasoned Microsoft systems expert ready to lead enterprise-level infrastructure, security, and modernization initiatives in a dynamic, healthcare-driven environment? Interim HealthCare is seeking a Sr. Systems Engineer with deep technical expertise, a strategic mindset, and a passion for designing secure, scalable, and resilient solutions. In this pivotal role, you’ll serve as a senior technical authority across Microsoft systems, cloud technologies, cybersecurity, and VOIP—leading architecture decisions, driving infrastructure improvements, and strengthening our overall technology posture. You’ll operate as a Tier 3 escalation point, partner with cross-functional teams and franchise stakeholders, and play a key role in shaping the future of our IT environment. If you thrive in complex environments, enjoy solving high-impact technical challenges, and want to influence how technology supports healthcare delivery at scale, this is the opportunity for you. Why You’ll Enjoy Being Part of Our Team: • Competitive Pay: $105,000 - $115,000 per year, based on experience, • Meaningful impact: Use your technical expertise to design and support systems that directly enable patient care and operational excellence., • Supportive Culture: Join a collaborative, family-oriented environment that values innovation, accountability, and continuous improvement., • Comprehensive Benefits: Enjoy PTO, holiday pay, medical, dental, and vision coverage, along with 401(k) benefits. Big-Picture Overview: What You'll Do as a Senior Systems Engineer: • Administer and optimize On-Premises Active Directory and Azure AD Connect, ensuring secure hybrid identity, SSO, and efficient replication., • Oversee Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams), ensuring reliable collaboration and system performance., • Design, implement, and support VMware virtual infrastructures and VOIP systems, focusing on scalability, resilience, and successful migrations., • Act as a Tier 3 escalation point for complex technical issues, driving root cause analysis, long-term solutions, and operational improvements., • Lead cybersecurity initiatives, including vulnerability mitigation, incident response, and system hardening., • Develop and maintain backup, recovery, and disaster recovery strategies to ensure business continuity., • Collaborate with internal teams and franchise locations to provide expert guidance, document technical procedures, and support IT project delivery. Must-Haves for Success in This Role: • Bachelor’s degree or equivalent experience in a related field., • 10–15 years as a Microsoft systems engineer or in a similar technical role., • 10+ years managing VMware virtual infrastructures and VOIP environments, including migration leadership., • Strong expertise in cybersecurity principles, risk mitigation, and enterprise system hardening., • Exceptional problem-solving, analytical, and conceptual skills with the ability to influence technical decisions., • Ability to work independently while effectively collaborating with leadership, stakeholders, and cross-functional teams. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home health company and a trusted leader in compassionate, patient-centered care. With 300+ locations nationwide, we foster a family-oriented culture that values every team member. As a Senior Systems Engineer, you’ll play a critical role in supporting and advancing the technology that enables exceptional care delivery—ensuring systems are secure, reliable, and built for the future. Interim HealthCare is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time Description About QBE, LLC QBE, LLC is a mission-focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high-impact capabilities where precision, accountability, and technical excellence directly support national-level objectives. Overview QBE, LLC is seeking an Admin Support/Graphic Artist to support the US Army Comprehensive Modernization (COMPMOD) program. The program delivers end-to-end EFIS&T services, including survey and design through installation, security, and testing. This work spans NIPR and SIPR networks, Wi-Fi, VoIP, ISP/OSP infrastructure, and voice modernization across Army installations. We are seeking an Admin Support/Graphic Artist to provide general administrative and visual communications support to the program team. This role helps organize meetings, materials, trackers, and documentation while also supporting the production of polished graphics and presentation products. The ideal candidate is organized, responsive, and comfortable supporting both office operations and document or graphic production. Public role descriptions for similar positions commonly combine calendar and meeting support, document formatting, presentation development, and use of Adobe Creative Suite and Microsoft Office tools. #qf #qg Responsibilities · Provide routine administrative support to program and functional teams · Coordinate meetings, calendars, notes, action items, and document routing · Prepare, format, and update presentations, charts, graphics, and other visual materials · Maintain files, trackers, templates, and office records · Support production of reports, briefings, handouts, and customer-ready materials · Help collect and organize inputs from multiple stakeholders for final products · Assist with travel, visit support, onboarding materials, and other office tasks as needed · Ensure documents and graphics are accurate, consistent, and professionally formatted Requirements Required Experience/Qualifications · 3+ years relevant experience (e.g., administrative support, document production, graphic support, or a related area) · Proficiency with Microsoft Office, including Word, PowerPoint, Excel, and Outlook · Working knowledge of Adobe Creative Suite or similar design tools · Strong organization, attention to detail, and communication skills · Ability to manage multiple tasks and support a fast-paced team environment Special Requirements/Security Clearance · Active Secret clearance Preferred Experience/Qualifications · Experience supporting a government contractor, federal customer, or technical program office · Experience creating executive briefings, infographics, or customer-facing materials · Familiarity with SharePoint or similar collaboration tools Physical Demands · Ability to sit and work at a computer for extended periods Equal Opportunity Employment Statement QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or related medical conditions), marital status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable law.

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Most roles at Convoso function as “hybrid” with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso’s U.S. hiring is open to candidates who are residents of the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, NC, NJ, NV, NY, OH, PA, SC, TX, UT, VA. The Job: We're seeking an experienced Senior Product Manager to lead our voice services and messaging portfolio. In this role, you'll drive the vision and strategy for our telecommunications based services, including DIDs (Direct Inward Dialing), Toll-Free Numbers, and International Numbering systems. As we enter the new era of Voice Communications (VCON), you'll spearhead innovation while ensuring our solutions remain customer-centric and aligned with market demands. This is an opportunity to join a dynamic, high-growth technology organization and shape the future of our telecommunications capabilities. Responsibilities summary: • Develop and execute the strategic vision for our telecommunications product suite, ensuring alignment with company objectives and revenue targets, • Lead the evolution of our voice services platform, including capacity planning, coverage expansion, and competitive rate optimization, • Drive innovation in Client numbering management solutions, focusing on scalability, efficiency, and market differentiation, • Spearhead the development and implementation of our Caller ID reputation management system, • Partner with engineering, sales, marketing, and operations teams to deliver robust telecommunications solutions that exceed customer expectations, • Monitor and adapt to regulatory changes in the telecommunications landscape, ensuring continued compliance and market leadership, • Establish disciples to monitor call flow and call quality metrics to identify potential areas for improvement, • Define and track key performance indicators (KPIs) to measure product success and guide strategic decisions Who You Are: • 5-10 years of product management experience, with substantial focus on telecommunications products, • 5+ years of telecommunications industry experience, preferably in Contact Center as a Service (CCaaS) platforms, • Advanced or expert knowledge of telecommunications infrastructure, including:, • DID management systems and processes, • Carrier Operations experience (sales or purchasing), • Call quality monitoring, metrics and optimization, • VoIP protocols and technologies (SIP, RTP, QoS, and encryption), • Outbound call routing, SIP trunking, call flow design, call forwarding, voicemail, auto-attendant, etc., • Security measures for VoIP systems, including encryption, authentication, and access control, • Number porting and provisioning, • Caller ID reputation management, • Comprehensive understanding of telecommunications regulations and compliance requirements, • Proven success in driving product strategy and execution in fast-paced technology environments, • Outstanding analytical and problem-solving abilities, with experience translating complex technical challenges into actionable solutions, • Exceptional communication skills and ability to influence cross-functional stakeholders, • Bachelor's degree in relevant field; technical degree preferred, MBA is a plus. Work Perks Worth The Hype: • Competitive compensation package, • Stock options, • 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability, • Affordable Vision plan and optional FSA, • PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave, • Your birthday off, • 401k program with generous company match, • No cost Employee Assistance Program and Travel Assistance, • Monthly Gym membership reimbursement, • Monthly credits toward food & beverage, • Company Outings, • On and offsite team building events, • Paid training for departments, • Apple laptop (most roles), • And a team of highly experienced and kind colleagues!, • HQ Office:, • Casual office environment & dress, • Daily catered lunches, • Fully stocked kitchen (Dietary restriction-friendly), • Happy Hours, • On-site Car Wash, • Free Parking Compensation: The base salary range is: $155,000 - $180,000 The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match. Your California Privacy Rights: As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to _.

Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! *Please only apply for this job if you are located in the US. General Virtual Assistant (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a General Virtual Assistant to start immediately! Duties and Responsibilities include but are not limited to:1. Store and organize documents and files.2. Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.3. Research products, purchase goods & secure samples.4. Store, update & collect information for marketing and sales campaigns through a CRM system.5. Create and send statements or invoices, track payments, and record company expenses.6. Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).7. Monitor projects, conduct internal communication & organize company data.8. Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.9. Prepare itineraries, book hotels, rental cars, etc.10. Convey information to incoming calls & make calls for appointments or conduct informational inquiries.11. Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.12. Ad hoc tasks Qualifications:• At least 6 months to 1 year of experience as a Virtual Assistant• At least 18 years of age and completed Senior High School• Excellent phone, email, and instant messaging communication skills• Solid organizational & time management skills• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP• Experience with word-processing software and spreadsheets (e.g., MS Office)• Knowledge of online calendars and scheduling (e.g., Google Calendar)• Proactive attitude & willingness to be trained Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps Benefits:• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay Schedule: US work hours (20-40 hours per week)Location: This is a remote job Salary: • Entry Level (1-3 years of experience): Up to $2,400• Intermediate Level (3-5 years of experience): Up to $2,900• Expert Level (5+ years of experience): Up to $3,600 Please note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at .• You may also refer your friends using our and earn up to $30 if your referral is hired.$2,400 - $3,600 a monthWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Talent and People Partner (Technical) Hyperproof is hiring a Talent and People Partner to support our Product and Engineering organizations. This role will lead full-cycle technical recruiting while also serving as a People Partner to our Product and Engineering teams. You will directly support the work that helps great talent stay, grow, and do their best work with us: onboarding, performance, retention, manager support, and culture-building across a global and remote-based team. This is a hands-on role with real scope. You will partner with Engineering and Product leaders on day-to-day people matters, run a high quality technical recruiting process, and contribute to the broader People function as we continue to scale. You are a people-first practitioner who is passionate about supporting Engineering and Product teams. You combine the curiosity and rigor of a strong technical recruiter with a genuine interest in the broader HR business partner work that makes teams thrive. You are meticulous. You sweat the details because you know that in People-work, the details are the experience. A typo in an offer letter, a missed follow up with a candidate, or a clumsy onboarding handoff can undo months of trust-building. You are AI-forward and continuously improving. You use approved AI tools to source smarter, screen faster, and free up time for the critical human work that actually moves the needle. You bring ideas, not just execution and you will drive them forward with high quality. The allocations below are guidelines and will flex with hiring demand and evolving priorities. • Own full-cycle technical recruiting for Product and Engineering roles globally, including Software Engineering, Engineering Management, Product Management, and Design., • Build and maintain warm pipelines of technical talent in our key hiring regions, including the U.S., India, and LATAM, with a working understanding of the market dynamics and candidate motivations in each region., • Use approved AI sourcing platforms alongside Greenhouse, LinkedIn Recruiter, and other tools to drive both speed and quality. Continuously evaluate and adopt new AI capabilities that improve sourcing, screening, and candidate experience., • Partner with hiring managers on intake, scorecards, interview design, and leveling. Bring a clear point of view to role definition and interview loop calibration., • Run a tight, candidate centered process: fast dispositioning, clear communication, structured feedback, and offer experiences that reflect how seriously we take the decision to hire., • Track and improve funnel metrics including time to review, stage conversion, time to fill, and offer acceptance. Use the data to refine our process and coach hiring managers., • Represent Hyperproof's employer brand in every candidate conversation, including how we talk about our Company, our culture and the specific role we are hiring for., • Serve as the day-to-day People Partner for Product and Engineering managers, building strong working relationships and acting as a first stop for people-related questions., • Support managers through performance conversations, including how to give clear, timely feedback, how to address concerns early, and how to recognize and develop high performers. Escalate complex matters to the broader People team., • Support the performance cycle for Product and Engineering, including goal setting, reviews, and calibration logistics, in partnership with the broader People team., • Contribute to retention efforts for technical talent, including supporting survey participation, action planning, and surfacing trends to leadership., • Support employee relations matters with care and discretion, in partnership with the broader People team., • Help build and protect a cohesive culture across a fully distributed Engineering and Product organization spanning multiple time zones and countries., • Support moments that matter across Product and Engineering teams, including team offsites, regional meet-ups, and Hyperproof Unite., • Surface signals from new hires, engagement data, and day-to-day conversations that point to what is working and what needs attention., • Own the offer to start date experience for technical hires, ensuring every new hire has a smooth, well-coordinated entry to the company., • Partner with IT to confirm equipment is ordered and delivered on time., • Process new hires through Rippling and confirm the completeness of documentation, including Form I-9, E-Verify, background checks, employment agreements, and related offer paperwork., • Stay close to new hires through their first 90 days to validate the experience and surface anything that needs to be addressed., • Maintain accurate employee data in Rippling, including new hires, status and salary changes, org chart updates, and terminations. Run routine audits to confirm data integrity., • Manage the offboarding process for departing employees, including exit interview scheduling, access deprovisioning, and equipment return, with the same care we extend on the way in., • Contribute to broader People Ops projects and cross-functional initiatives, including process improvements and operational support during peak periods., • Support reporting and basic data analysis for Product and Engineering headcount, hiring, and retention trends., • Product and Engineering managers describe you as a responsive, trusted partner who makes their work easier., • Technical hiring outcomes meet or exceed industry benchmarks for time to fill, offer acceptance, and quality of hire, with particular strength in our international markets., • Candidate and new hire feedback consistently reflects a thoughtful, well run, high quality experience., • Documents, communications, and process artifacts are professional, polished, and free of the small errors that erode trust., • You are seen as someone who lives our values, • 3 to 5 years of recruiting experience in SaaS or software companies, with a demonstrated track record of hiring technical talent across Engineering and Product roles., • Some experience supporting broader People or HRBP work, whether through a generalist role, a recruiting role with expanded responsibilities, or a focused interest in growing into HRBP work over time., • Experience recruiting internationally, including in India and/or LATAM, with a working understanding of the regional expectations and the contractor and EOR landscape in those regions., • Familiarity with org structures, leveling, and performance basics as they apply to technical teams, with curiosity to deepen this work., • Working knowledge of HR systems (Rippling preferred), including reporting, data integrity practices, and workflow administration. Experience with Greenhouse, Juicebox AI, and Google Workspace is strongly preferred., • Demonstrated, hands on use of AI tools in sourcing and recruiting workflows, with concrete examples of how AI has improved your results. We will ask you about this!, • An HR degree, HR certification, or demonstrated interest in the HR field. The role will continue to evolve toward broader, more senior-level People Ops and HRBP work over time. Career growth is an expectation and intellectual curiosity will accelerate this., • Good judgment, discretion, and comfort navigating ambiguity., • A genuinely people-first orientation paired with meticulous attention to detail., • Technical curiosity and an out-of-the-box mindset. You don't just recruit; you want to understand what we are building. You are eager to learn our codebase, tech stack, and product principles, while staying ahead of the curve on current tech and AI trends., • Greenhouse (ATS), • Juicebox AI (sourcing), • Rippling (HRIS), • Checkr (background checks), • DocuSign, • SixFifty, • Okta, • Slack, • Zoom, • Google Workspace (Docs, Sheets, Slides, Forms, Calendar, Gemini) We are a fully remote company. Rather than restrict ourselves to talent in one city, we find the best people regardless of where they live. This role will partner closely with Product and Engineering team members across multiple U.S. time zones, Latin America, Europe, and India, so schedule flexibility to cover multiple time zones is important. We value your time and want you to know what to expect. The interview process will include conversations with the People team, Product and Engineering leadership, and one or two additional internal stakeholders. Total interview time is anticipated to be up to three hours. We expect qualified candidates to articulate and demonstrate experience in modern, AI-enabled sourcing and recruiting strategies, as well as a clear interest in supporting the broader people work that comes with this role. Hyperproof loves to see internal growth. This role has natural paths into broader HRBP work, talent leadership, or specialized People Ops roles as the business and the function continue to scale. Candidates who are not looking to grow into more senior level roles over time will not be a fit. • Base salary ($94k - $115k - $138k) + equity package, • Flexible PTO, with strong encouragement to unplug and recharge, • Choice of PC or Mac laptop, • Slack channel notifications turn off after 5 pm based on your time zone, • Health and wellness coverage for medical, dental, and vision, including dependents Full compensation packages are based on candidate experience and certifications. WA pay input $94,000 - $138,000 USD Full compensation packages are based on candidate experience and certifications. CA pay input $94,000 - $138,000 USD Full compensation packages are based on candidate experience and certifications. NY pay input $94,000 - $138,000 USD Full compensation packages are based on candidate experience and certifications. USA pay input $94,000 - $138,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently _ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the and . A NOTE ABOUT OUR INTERVIEW PROCESS We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process. Here’s what that means for you: • We may conduct routine verification checks during the hiring process., • You might be asked additional questions to better understand your experience and background., • For video interviews, we ask that candidates be on camera without filters or visual modifications. These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — _ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! *Please only apply for this job if you are located in the US. Bookkeeper (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Bookkeeper to start immediately! Duties and Responsibilities include but are not limited to:1. Monitoring contracts and agreements with vendors, consultants, banks, tenants, contractors, municipalities, etc.2. Perform account receivable functions, including invoicing, deposits, collections, and revenue tracking.3. Conduct reconciliation of all accounts on an as-needed basis.4. Manage data entry and oversee bank reconciliation process.5. Gather data for the preparation of monthly reports to track company financials.6. Prepare balance sheets, financial statements, and payroll documents.7. Maintain strict confidentiality of company books and records.8. Ad hoc tasks Qualifications:• At least 1 year proven experience as a bookkeeper with international clients• Someone with knowledge of US Taxation is preferred• Excellent English communication skills, both written and verbal• Solid understanding of financial/accounting terminologies and practices• With a good background in Quickbooks, Asana, and Excel• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP• Experience with word-processing software and spreadsheets (e.g., MS Office)• Knowledge of online calendars and scheduling (e.g., Google Calendar)• Proactive attitude Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps Benefits:• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay Schedule: US work hours (20-40 hours per week)Location: This is a remote job Salary: • Entry Level (1-3 years of experience): Up to $4,900• Intermediate Level (3-5 years of experience): Up to $6,700• Expert Level (5+ years of experience): Up to $8,300 Please note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at .• You may also refer your friends using our and earn up to $30 if your referral is hired.$4,900 - $8,300 a monthWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This is a remote position. Spanish / French Customer Service Inbound, Billing & Customer Support Calls Call Center Experience Preferred Job ID# A3003 Leverage your customer service expertise and provide billing support to a Company’s Spanish or French speaking customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss. What’s Needed to Provide Customer Support for this Client • Assisting Spanish or French speaking customers • Assisting callers with billing, support or technical inquiries, • Determining offerings customers are missing, • Making upgrade and add-on service recommendations, • Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC), • Coding sales accurately and completely Must-Have Qualities and Capabilities • Familiarity with company processes and policies, • Clear, confident and professional communication skills to build trust and rapport, • Understanding of “client call flow”, • Quick-thinking management of client needs, • Assertiveness to promote additional products and services, • Empathy and a sincere desire to assist and prioritize the customer, • Tenacity to understand and deliver on customers’ needs No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. Providing great inbound, billing customer service calls. • Apply, • A Computer, • High Speed wired Internet (No WiFi), • Phone with headset, • Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.. Background Screening • Have no felonies or fraudulent behaviors. PC Requirements • A desktop/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All-in-One computers are not currently compatible with any client programs. • CPU Speed, • Dual-core 2.8 GHz or better or, • Intel i class or AMD Phenom X2 class or better, • Atom, Celeron, Pentium and Opteron processors are notpermitted, • Hard Drive 20 GB or more of available space, • 60 GB or more of total space, • Memory 4 GB of RAM or better, • Operating System Windows 7 or Windows 10, • Windows 8/8.1 not supported by some clients, • Standard Connection and Speed Hard-wired connection (no wireless), • Minimum 10 mbps download / Minimum 3 mbps upload, • Maximum Latency Threshold 120 milliseconds (ms), • Monitor Recommendations, • 1280 x 1024 (SXGA) screen resolution, • 1920 x 1080 (Full HD or 1080p), • Dual monitors may be required on some client programs Mac Requirements • Macs must have an Ethernet port • MacBook Air and Mac USB-C ports will not be supported • Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES • USB headset with microphone (required for Certification), • Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: • Plantronics PLNAUDIO478 USB • Logitech USB H570e • Jabra UC VOICE 150 • Hard-wired Telephone and headset (required for Production/Servicing), • Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary – please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. • Work from home, • Determine your own work schedule, • Scalable income opportunity

Full-time Description REMOTE POSITION - Actively Hiring LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE Summary/Objective: Work with insurance companies where available for creditor’s customers to determine the cause of denial or non-payment of a claim, initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment, follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client BCA Financial Services, Inc. is seeking detail-oriented full-time Insurance Claim Collectors with a minimum of 2 years medical insurance billing and claims follow up experience. Benefits we offer: • Monday through Friday schedule, • Medical, Dental, Vision, and Voluntary Life insurance, • 401k with a company match, • Paid time off and paid holidays The Medical Insurance Collector will: • Work with insurance companies to determine the cause of denial or non-payment of a claim., • Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim., • Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Essential Functions: • Receive inbound and make outbound calls regarding insurance related matters and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system, • Research and analyze accounts by gathering records and examining historical data, using intuition and experience to compliment data with the goal of resolving obstacles to payment, • Verify insurance through a variety of mediums such as outbound phone calls and insurance websites to verify benefits, • Review assigned claims working within the established productivity standards for timely follow-up, maintain and update all accounts to reflect current information, • Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims, • Identify payor trends in payment delays and escalates issues to appropriate personnel, • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues, • Use relevant information and individual judgment to determine whether events or processes comply with company and client expectations as well as all relevant local, state and federal regulations, • Maintain established productivity standards and meet performance standards on a consistent basis, • Demonstrate a strong working knowledge of, and comply with, the Health Insurance Portability and Accountability Act (HIPAA) and all other statutes, laws and regulations pertinent to the collection industry as well as industries served Requirements Qualifications: • High school diploma or equivalent, • Minimum of 2 years working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections, • Advanced knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.), • Advanced awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients, • Knowledge of medical terminology and basic anatomy, • Effective interpersonal and human relations skills, • Effective verbal and written communication skills Work from home requirements: • Have a quiet and private workspace, • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported., • You must meet all the technical requirements prior to the first day of training, • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA., • We will provide you with the equipment needed to be successful BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: Medi-Cal, Cerner, Soarian, MS4, PBAR, insurance collections, accounts receivable, patient accounts, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing, insurance billing, medical insurance billing, medical insurance claims, insurance claims resolution, insurance collector, claims follow up, revenue cycle specialist, revenue cycle representative Salary Description $18.00 - $23.00 Per Hour

FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us! THE ROLE: We are looking for a strong individual who thrives under pressure and can lead the broadcast engineering support team during live events. This individual will oversee the scheduling for the Tier 2 support team and ensure all support needs are covered. They will also oversee high-profile events, whether they occur in the middle of the weekend or late in the evening, and be ready to act if issues arise. This individual will also be responsible for maintaining the streaming playbook, as it is the main tool for the broadcast engineering team. Lastly, they will provide constructive feedback to broadcast engineers and collaborate with the team and stream quality analyst to identify root causes during post-mortems. RESPONSIBILITIES: Oversee and manage shift scheduling for the Tier 2 support team Responsible for Tier 2 support on live events during high profile events and/or to fill in have shifts covered if needed Provide constructive feedback to Broadcast Engineer - Level 1s Maintain and oversee the streaming playbook, as a tool for both broadcast engineers and senior broadcast engineers Collaborate with Broadcast Engineers to identify root causes during post mortems Collaborate with Stream Ops/Bdcst Eng on improving day-to-day processes Collaborate with feed partners to facilitate testing and ensure quality control Work closely with Live Production and Engineering teams to enhance event execution KNOWLEDGE, SKILLS AND ABILITIES: 1+ year of leading teams during shifts for live support 1+ year of stream technician on-site/remote 2+ years of NOC, Stream Engineering or Broadcast Engineering 1+ year of live production on-site (Produce, Direct, TD, GFX Op, EVS, etc) Hands-on experience with TVU, Videon, Elemental, Epiphan, Haivision Hands-on experience with Cellular bonding solutions such as Peplink and Teltonica AWS SysOps Admin Certification Network+ Certified or CCNA Scheduling management with tools such as Rootly, Salesforce and Domo Low scale Automation, Root Cause Analysis and Advanced networking knowledge Advanced understanding of streaming protocols (RTMP, SRT, RTP, WebRTC, Zixi) Advanced understanding of encoding softwares (vMix, OBS, Tricaster, etc) Advanced understanding of encoding hardware (TVU, Videon, Haivision, etc) Advanced understanding of analog and digital signal flows Advanced understanding on Zixi/ZEN Master Advanced understanding of CDNs (Fastly, Cloudflare, Akamai, Cloudfront) Advanced understanding on AWS services (Medialive, Mediatailor, MediaStore, S3, EC2) Advanced skills in alerting/monitoring tools such as NPAW YouBora, Orion, DataDog, ZEN Master, Touchstream Advanced skills in operational tools such as Jira, Confluence, Salesforce, Gsuite, VOiP, Domo Mentorship with other team members, good listener Ability to communicate highly technical problems to business stakeholders Process-driven and detail-oriented, highly skilled in analysis diagnosis Time-conscious, adaptable to last-minute changes Excellent communication skills, both verbal and written BONUS POINTS: Project Management Management skills OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: Recognized three years in a row as a Top Workplace by the Austin-American Statesman Flexibility at work - you can take control of your profession and personal schedule All-hands events hosted annually in beautiful Austin, Texas Annual equity awards for all top performers Competitive and comprehensive medical, dental and vision plans Peace of mind through company-paid short-term disability, long-term disability and life insurance Generous 401(K) company match vested immediately Progressive parental leave policies Flexible paid time off Hack-a-thons and a full calendar of team-building and social events Company donation to youth teams and leagues that our employees coach Stocked snack bar, catered lunch and breakfast tacos every week

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Full-time Description REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE Summary/Objective: Work with clients’ customers to address inquiries and concerns related to the customer’s account, improve collections on accounts through active communication, initiate appropriate action, and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client. BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: • $17/HR with monthly bonus opportunities, • Monday through Friday schedule, • Medical, GAP, Dental, Vision, and Voluntary Life insurance, • 401k with a company match, • Paid time off and Paid holidays The Collections Specialist will: • Provide exceptional customer service to our client’s patients while accurately recording their information., • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements., • Handle high volumes of inbound and outbound calls., • Work with various computer programs and will be responsible for meeting individual metrics. Essential Functions: • Make outbound and receive inbound calls and maintain clear and concise documentation of all attempts and/or contacts made and received directly on the computerized collection system, • Encourage payment in full on accounts through credit card, check and pertinent health care coverage or if appropriate, schedule partial payment plans, • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues, • Maintain assigned productivity standards and meet assigned performance standards on a consistent basis, • Effectively communicate and accurately process account updates, changes, • Demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality, • Demonstrate a strong working knowledge of, and comply with, the Federal Fair Debt Collection Practices Act (FDCPA), the Florida Commercial and Consumer Collection Practices Act (FCCCPA), the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA) and other statutes, laws and regulations pertinent to the collection industry as well as industries served Requirements Work from home requirements: • Have a quiet and private workspace., • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. Must connect to modem via 50 ft. ethernet cable, • You must meet all the technical requirements prior to the first day of training., • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA., • We will provide you with the equipment needed to be successful. Qualifications: • High school diploma or equivalent, • Minimum of 1 year working in a call center environment with a focus in customer service, billing or collections, • Effective interpersonal and human relations skills, • Effective verbal and written communication skills, • Strong understanding of principles for providing effective customer service including customer needs assessment, meeting quality standards for service and continual evaluation of customer satisfaction, • Basic Knowledge of medical terminology, • A proven track record of strong negotiation and trouble shooting skills, • A persuasive style of communication, stimulating and motivating others to action while being aware of and responsive to their needs and concerns, • Above average critical thinking skills BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections. Salary Description $17.00 Per Hour