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  • Restaurant Manager
    Restaurant Manager
    hace 1 mes
    $65000–$80000 anual
    Jornada completa
    Newport, Jersey City

    About the Concept We are a waterfront restaurant in Jersey City entering an exciting new chapter as a modern, Thai-inspired pan-Asian kitchen & bar. The concept blends bold Southeast Asian flavors, elevated casual dining, a cocktail-forward bar program, and a strong focus on year-round operations, takeout & delivery, and disciplined service standards. We are seeking a hands-on Restaurant Manager to help lead day-to-day operations, maintain structure across teams, and support inventory and vendor management across both FOH and BOH. Position Summary The Restaurant Manager is responsible for overseeing daily operations and front-of-house execution while partnering closely with the kitchen and bar teams to ensure consistency across service, labor, inventory, and the overall guest experience. This role requires a highly organized, detail-oriented operator who is comfortable managing inventory and vendor relationships, driving cost control, and leading cross-functional teams in a fast-paced, Asian or Asian-inspired restaurant environment. This is not a passive management role — the ideal candidate thrives in building systems, coaching teams, and driving results. Key Responsibilities Operations & Leadership • Oversee daily restaurant operations, with primary ownership of front-of-house execution, • Lead by example on the floor during service, ensuring pacing, quality, and hospitality standards, • Ensure proper opening and closing procedures are followed; personally open/close shifts as needed, • Partner closely with the kitchen and bar teams to maintain food and beverage consistency Inventory, Ordering & Vendor Management • Track and manage bar inventory levels, including spirits, wine, beer, and non-alcoholic beverages, • Monitor usage, par levels, and ordering cadence to minimize waste and stockouts, • Support BOH leadership with kitchen inventory and ordering, as needed, • Manage and maintain relationships with multiple vendors (food, beverage, beverage distributors, supplies), • Coordinate deliveries, resolve discrepancies, and ensure timely replenishment of stock, • Assist with cost control and inventory accuracy Team Management & Training • Hire, train, and develop FOH staff including servers, bartenders, runners, and hosts, • Enforce service standards, appearance guidelines, and operating procedures, • Conduct ongoing coaching, performance feedback, and corrective action when necessary, • Build clear training systems for menu knowledge, service flow, and guest interaction Labor, Scheduling & Performance • Create and manage schedules aligned with sales volume and labor targets, • Monitor labor cost, sales per labor hour, and staffing efficiency, • Ensure staff performance aligns with expectations and business needs Guest Experience • Handle guest concerns and service recovery professionally and efficiently, • Maintain a consistent, elevated guest experience during all service periods, • Monitor guest feedback and identify opportunities for improvement Financial & Administrative Oversight • Support inventory management and cost-control initiatives, • Review sales performance, labor metrics, and operational reports, • Utilize POS and restaurant management systems (Toast experience preferred) Qualifications • Minimum 4+ years of restaurant management experience in full-service dining, • Experience in Asian or Asian-inspired concepts strongly preferred, • Proven ability to manage high-volume service environments, • Ability to create and implement SOPs for FOH staff to follow and execute, • Strong understanding of FOH systems, labor management, and service standards, • Comfortable enforcing accountability and performance expectations, • Excellent communication, leadership, and organizational skills, • Proficiency with POS systems (Toast a plus), • Flexible availability including nights, weekends, and holidays What We Offer • Leadership role in a growing, evolving concept, • Opportunity to shape systems, standards, and culture, • Year-round operation with strong bar and dinner traffic, • Competitive compensation + performance bonus based on experience, • Growth potential as the concept continues to evolve If this sounds like you, we would love to hear from you! Only qualified candidates will be contacted.

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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    hace 1 mes
    $18.5–$23 por hora
    Jornada completa
    Manhattan, New York

    Here’s a revised draft positioned as a higher-level, experienced role, with clear expectations and a growth-oriented tone: Position Overview We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions

    ¡Incorporación inmediata!
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  • TikTok Live Host/Hostess ON-SITE
    TikTok Live Host/Hostess ON-SITE
    hace 2 meses
    $25–$35 por hora
    Jornada parcial
    Manhattan, New York

    GlodaStory (AFM Agency) is an AI-driven social commerce service provider that helps brands turn social influence into real sales. Using multimodal AI and big-data analytics, we provide deep market and consumer insights, identify category and product opportunities, and guide brands on how to enter or scale in markets like the U.S. Through a full end-to-end service model—covering insight, content creation, influencer marketing, and sales conversion—GlodaStory enables brands to make data-backed decisions and execute high-impact social-commerce strategies. About the Role We are looking for a TikTok Live Host to join our team based in Manhattan, NYC. As a Live Shopping Presenter, you will be responsible for promoting AFM partner brands, including beauty & fragrance, apparel, cookware, food, and more. You will showcase product features, benefits, and usage scenarios during livestream sessions, engage with viewers, and drive sales. T his is a part-time, on-site position. You will need to maintain an energetic, friendly, and professional presence on camera to attract and retain viewers throughout the livestream. Responsibilities: • Host TikTok livestreams to promote AFM partner brands across multiple categories (beauty & fragrance, apparel, cookware, food, etc.)., • Demonstrate product features, advantages, and usage scenarios to increase viewer interest and purchase intent., • Engage with viewers in real time, answer questions, and create an interactive livestream experience., • Use storytelling, scenario demonstrations, and emotional engagement to build brand trust., • Monitor TikTok trends and incorporate relevant ideas into livestream content., • Troubleshoot basic technical issues to ensure smooth livestream operations., • Adjust hosting style and content delivery based on brand guidelines and livestream objectives. Who We’re Looking For • Prior experience as a livestream host, sales associate, or working in e-commerce is preferred., • Familiarity with TikTok features, trends, and live shopping best practices., • Excellent communication and presentation skills., • Strong on-camera presence with the ability to create an energetic and engaging atmosphere., • bility to present products through storytelling and scenario-based demonstrations., • Confident appearing on camera and demonstrating products., • Flexible, adaptable, and able to work in a fast-paced environment., • Bilingual in English & Chinese or English & Spanish is preferred. Schedule Tuesday to Saturday, 12:00 PM – 8:00 PM Actual working hours will follow the livestream schedule.

    Sin experiencia
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  • TikTok Live Host/Hostess- ON SITE
    TikTok Live Host/Hostess- ON SITE
    hace 2 meses
    $25–$35 por hora
    Jornada parcial
    Manhattan, New York

    GlodaStory (AFM Agency) is an AI-driven social commerce service provider that helps brands turn social influence into real sales. Using multimodal AI and big-data analytics, we provide deep market and consumer insights, identify category and product opportunities, and guide brands on how to enter or scale in markets like the U.S. Through a full end-to-end service model—covering insight, content creation, influencer marketing, and sales conversion—GlodaStory enables brands to make data-backed decisions and execute high-impact social-commerce strategies. About the Role We are looking for a TikTok Live Host to join our team based in Manhattan, NYC. As a Live Shopping Presenter, you will be responsible for promoting AFM partner brands, including beauty & fragrance, apparel, cookware, food, and more. You will showcase product features, benefits, and usage scenarios during livestream sessions, engage with viewers, and drive sales. This is a part-time, on-site position. You will need to maintain an energetic, friendly, and professional presence on camera to attract and retain viewers throughout the livestream. Responsibilities: • Host TikTok livestreams to promote AFM partner brands across multiple categories (beauty & fragrance, apparel, cookware, food, etc.)., • Demonstrate product features, advantages, and usage scenarios to increase viewer interest and purchase intent., • Engage with viewers in real time, answer questions, and create an interactive livestream experience., • Use storytelling, scenario demonstrations, and emotional engagement to build brand trust., • Monitor TikTok trends and incorporate relevant ideas into livestream content., • Troubleshoot basic technical issues to ensure smooth livestream operations., • Adjust hosting style and content delivery based on brand guidelines and livestream objectives. Who We’re Looking For • Prior experience as a livestream host, sales associate, or working in e-commerce is preferred., • Familiarity with TikTok features, trends, and live shopping best practices., • Excellent communication and presentation skills., • Strong on-camera presence with the ability to create an energetic and engaging atmosphere., • Ability to present products through storytelling and scenario-based demonstrations., • Confident appearing on camera and demonstrating products., • Flexible, adaptable, and able to work in a fast-paced environment., • Bilingual in English & Chinese or English & Spanish is preferred. Schedule • Tuesday to Saturday, 12:00 PM – 8:00 PM, • Actual working hours will follow the livestream schedule.

    ¡Incorporación inmediata!
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  • Event Coordinator/Floor Captain
    Event Coordinator/Floor Captain
    hace 2 meses
    Jornada completa
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Planning event details and executing events from start to finish, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Communication, • Communication is important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service, • Customer service, • Customer service skills are crucial in the food and beverage industry as these professionals regularly interact with guests and customers. Being polite, having a pleasing personality and providing customers with a pleasant experience are some aspects of having strong customer service skills., • Knowledge of food and beverages, • Strong knowledge of different cuisines, food, ingredients and beverages can be essential for restaurant service captains. This can help them answer queries about items on the menu and share information about different dishes. This knowledge can also be beneficial in helping customize their orders as per allergies and special dietary requirements. Similarly, being culturally aware can help captains serve guests from different backgrounds and identities effectively., • Collaboration and coordination, • Captains require strong collaboration and coordination skills as they interact with guests, chefs, servers and other staff regularly. These abilities can help convey relevant information timely and ensure guests have a comfortable dining experience. These skills can also help them develop strong professional relationships with colleagues and create a positive workplace culture for their team members., • Attention to detail, • Multitasking

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