Oklahoma City
Job DescriptionSalary: POSITION SUMMARY Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust. ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES • Answer phone professionally and according to restaurant standard., • Warmly and graciously greet all guests upon arrival., • When possible, open the front door for guests entering or leaving the restaurant., • Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively., • Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible., • When immediate seating is limited, record guest names and number of people in party on Resy wait list., • Call out name and number of party when tables become available., • Provide guests with estimated waiting time., • Accommodatespecial seating requests for guests whenever possible., • Seat guest/guests based on preferences and while balancing customer flow in service stations., • Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes., • Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness., • Relay messages to servers, bus and manager as needed, especially guest notes from Resy., • Help with bussing and drink service if time warrants., • Thank guests as they leave and invite them to return., • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. QUALIFICATIONS • No previous restaurant experience required., • Be able to work in a standing position for long periods of time (up to 6 hours)., • Be able to communicate clearly and effectively in the predominant language(s) of our guests., • Must have exceptional grooming habits., • A passion for EXTREME HOSPITALITY.