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  • Client & Community Relations Associate
    Client & Community Relations Associate
    hace 20 días
    Jornada completa
    Paramus

    Gratitude Homecare of New Jersey is a locally-owned and operated home care agency based in Paramus, NJ, dedicated to providing compassionate care to elders. Our philosophy revolves around showing gratitude and giving back to the generation that helped raise and nurture us. We are committed to offering personalized and attentive home care solutions that support the well-being and dignity of our clients. Role Description We are seeking a full-time Client & Community Relations Associate to join our on-site team in Paramus, NJ. The role involves managing client relationships, fostering positive connections within the community, and representing Gratitude Homecare's values. Day-to-day tasks include addressing client inquiries, coordinating care services, maintaining strong communication lines with clients and their families, and working collaboratively with the team to ensure a high standard of service delivery. Additionally, the role involves fostering partnerships with community organizations and representing the company at local events. Qualifications Strong interpersonal skills and the ability to build and maintain positive relationships Proficiency in client relations and customer service to provide exceptional support and care Excellent communication skills, both verbal and written, to interact effectively with clients, families, and team members Analytical skills for problem-solving and improving service delivery Experience in a client-facing or service-oriented role preferred Organizational and time-management skills to handle multiple tasks effectively Experience in Home care, home health or hospice preffered Healthcare experience in Bergen & Passiac counties required

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  • Front Office Manager
    Front Office Manager
    hace 2 meses
    Jornada completa
    Bloomfield

    Milestones Child Care Academy is dedicated to providing a nurturing and educational environment for young children. As a leading daycare and preschool provider, we prioritize safety, learning, and development to foster the growth of every child in our care. Summary We are seeking a Front Office Manager to oversee the daily operations of our childcare facility located in Bloomfield. This role is vital in ensuring smooth administrative functions and delivering excellent customer service to families and staff alike. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries. Coordinate communication between parents, staff, and management. Ensure a welcoming and professional environment for children, parents, and staff. Oversee scheduling, appointments, and administrative tasks. Maintain accurate records of attendance and other essential documentation. Support staff with customer service issues and resolve concerns promptly. Implement policies that enhance the safety and well-being of children. Collaborate with management to improve overall facility operations. Qualifications Proven experience in hospitality management or customer service roles. Excellent communication skills in English; multilingual abilities are a plus. Strong organizational skills with attention to detail. Ability to manage multiple tasks efficiently. Friendly demeanor with a professional attitude. Prior experience in a childcare or educational setting is preferred but not required. Proficiency with multi-line phone systems and basic administrative software. Call-To-Action 'Join our team at Milestones Child Care Academy where your organizational skills can make a real difference in young lives. If you’re passionate about creating a positive environment for children and families, we’d love to hear from you—apply today to become part of our caring community.'

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