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  • Mgr, Ops, Customer Service
    Mgr, Ops, Customer Service
    24 minutes ago
    Full-time
    Astoria, Queens

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit. Annual Hiring Range/Hourly Rate: • $85,000-$90,000 Benefits • Paid time off, • 401k, with company match, • Company sponsored life insurance, • Medical, dental, vision plans, • Voluntary short-term/long-term disability insurance, • Voluntary life, accident, and hospital plans, • Employee Assistance Program, • Commuter benefits, • Employee Discounts, • Free hot healthy meals for unit operations roles Main Duties and Responsibilities: • Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations, • Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines., • Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits., • Ensures supply chain/purchasing has current up to date data and support purchasing requirements., • Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice., • Communicates the customer goals and represents the customer interests to the local GGI team., • Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval., • Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis., • Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.)., • Owner of T-minus schedule to facilitate changes and bringing all departments together for success., • Maintains a professional appearance at all times. Treats the customer with dignity and respect. Internal & External Communication • Daily reconciliation of delays and communications need activities as required., • Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis., • Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility), • Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise., • Weekly inventory status checks. SR, • Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations. Inventory Management • Ensures customer inventory sheet to be current and up to date par levels., • Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR, • Provides customer feedback to help customer reduce costs through inventory management., • Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR, • Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR Quality • Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety)., • Compares FACs against goals., • Ownership of CSI and drives the process as outlined in GG policy and procedures. Cost Management • Conducts weekly documented billing checks to ensure items billed., • Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force. Targets • Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM, • Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR **Qualifications Education: • High School Diploma or GED required, • Associates degree or degree from a 4 year university or college is preferred Work Experience: • Proven Account Management skills required in order to create, maintain, and enhance customer relationships, • Minimum of 3 years of account/project management experience. Technical Skills: (Certification, Licenses and Registration) • Extremely detail oriented, • Technical and analytical competence (understands software, hardware, networks, etc.), • Motivated, goal oriented, and persistent, • High level of initiative and works well in a fast paced, team environment, • Handles stressful situations and deadline pressures well, • Plans and carries out responsibilities with minimal direction, • Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:, • Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool., • United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info), • American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS & Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process., • British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change, • Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ. Language / Communication Skills: • Excellent written and oral communication skills, • Bilingual is a plus. **Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: Up to 25% Exemption Classification: Exempt Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) **Organization Structure Direct Line Manager (Title): General Manager, Unit Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: Varies by unit Number of Dotted Line Reports: N/A Estimated Total Size of Team: Varies by unit **gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus **Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of *Excellence, Passion, Responsibility* and Respect**. To demonstrate these Values, we expect to observe the following from everyone: *Excellence* • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. *Passion* • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. *Responsibility* • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. *Respect* • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and To be considered for this position, please submit your application by 07/23/2026. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/10/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Social Worker
    Social Worker
    2 hours ago
    $60000–$62000 yearly
    Full-time
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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  • GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    6 hours ago
    Full-time
    New York

    Location: Long Island & Queens (back up to Westchester) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Sunday to Thursday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYS locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYS, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Employment Specialist
    Employment Specialist
    7 hours ago
    $19.23–$20.19 hourly
    Full-time
    Brooklyn, New York

    SCOPE OF ROLE: The Employment Specialist will conduct assessment interviews to gather information relative to client’s skills, education and interests. He /she will Design and facilitate vocational/employment group and maintain an active employment vocational/educational data bank and serve as Program Representative at Workforce and Employment Initiatives and Meetings. The specialist will identify barriers to employment e.g.-ESL, Substance Abuse, Mental Health and in collaboration with Case Manager make appropriate referrals. Provide career coaching and assist with resume preparation, job search and filing applications. II. ESSENTIAL DUTIES & RESPONSIBILITIES · Allocates competitive employment positions in the community. · Provides hands on job training to consumers at job sites. · Maintains on-going liaison with job sites. · Keeps abreast of consumer’s employment progress in a timely and efficient manner. · Maintains updated information and progress notes in consumer case records · Assists consumers with job readiness and search activities. · Co-facilitates weekly Work Readiness Seminar. · Provides direct counseling and on-going assessments as needed. · Represents the agency to the community at large and participates in professional meetings. · Reports all relevant information to supervisor and program staff. · Interprets relevant information to resolve problems, effectively balances considerations and alternatives to make sound decisions. · Handles unexpected situations by responding effectively to challenges, deadlines and emergencies. · Provides timely, accurate and clear documentation according to established policies and procedures. · Applies time management skills to work effectively within given deadlines, carries out directives, organizes own time and prioritizes workload effectively while using resources wisely. · Willingness to initiate new ideas, consistently looks for better ways of doing things. · Demonstrates effective verbal, written, and listening skills. · Works well as part of a team. · Can be relied upon to be available as needed, modeling good attendance and punctuality practices. · Responds to consumer needs promptly, accurately and with courtesy and respect, models appropriate behavior, represents the organization in a positive and appropriate manner to outside resources. · Supports the missions and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values. · Maintains confidentiality of consumers and staff. · Maintains positive enthusiasm toward job accountabilities and objectives, persists with extra effort and overcomes obstacles to get the job done. · All other duties as assigned. III. REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE · High School Diploma/GED Required, bachelor’s degree preferred. · Ability to work independently and as part of a team, to assist adults of diverse ethnicities, backgrounds, ages, and sexual preferences. · Bilingual English/Spanish preferred. · Evening hours are required.

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  • GLOBAL OPS - Field Operations Specialist - Manhattan
    GLOBAL OPS - Field Operations Specialist - Manhattan
    12 hours ago
    Full-time
    Manhattan, New York

    Location: Manhattan (back up to Brooklyn) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYC locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYC, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Teacher
    Teacher
    6 days ago
    $65000–$110000 yearly
    Full-time
    Mott Haven, The Bronx

    Position Overview South Bronx Charter School for International Cultures & the Arts (SBCSICA) is seeking an innovative, student-centered Middle School Robotics Teacher who believes every student deserves access to high-quality STEM education. The ideal candidate will inspire students through hands-on learning in robotics, engineering, coding, automation, and real-world problem-solving while preparing them for high school STEM pathways, robotics competitions, and future careers in technology. In alignment with Portrait of a Graduate, the Robotics Teacher will develop students who are critical thinkers, creative innovators, effective communicators, collaborative leaders, adaptable problem-solvers, and responsible digital citizens. Through authentic, project-based learning, students will build the technical knowledge and durable skills needed to thrive in high school, college, careers, and an ever-evolving global workforce. The teacher will prepare students for SBCSICA's High School CTE Pathways by providing the foundational knowledge and technical skills needed for advanced coursework in Aviation, Robotics, Engineering, Coding, and other STEM-related fields, while fostering confidence, curiosity, and a passion for innovation. This is an opportunity to help build one of the Bronx's premier robotics programs while empowering historically underrepresented students to see themselves as future engineers, programmers, inventors, and technology leaders. Key Responsibilities Instruction & Curriculum • Design and deliver engaging, project-based robotics and STEM lessons aligned with New York State Learning Standards., • Teach robotics, engineering design, coding, automation, and computational thinking through hands-on learning experiences., • Integrate the engineering design process, problem-solving, and teamwork into daily instruction., • Prepare students for robotics competitions, STEM showcases, and collaborative design challenges., • Differentiate instruction to meet diverse learning needs., • Use student data to drive instruction and improve academic outcomes. STEM & Career Readiness • Prepare students for success in SBCSICA's High School CTE Pathways, including Aviation, Robotics, and other STEM programs., • Connect classroom learning to real-world STEM careers through authentic projects, guest speakers, field experiences, and industry partnerships., • Foster innovation, creativity, and career exploration through hands-on engineering experiences. Student Engagement • Foster a safe, inclusive, and culturally responsive learning environment., • Promote collaboration, leadership, communication, perseverance, and innovation., • Inspire students to pursue STEM opportunities beyond the classroom., • Encourage participation in robotics competitions, STEM events, and school showcases. Program Development • Support the continued growth of SBCSICA's Robotics Program., • Maintain robotics equipment, inventory, tools, and classroom technology., • Assist with robotics competitions, grants, community partnerships, and STEM initiatives., • Promote the Robotics Program through family engagement and school events., • Professional Responsibilities, • Collaborate with colleagues to integrate STEM across content areas., • Communicate regularly with students and families regarding academic progress., • Participate in professional development, faculty meetings, and school events., • Maintain accurate lesson plans, grades, assessments, and required documentation., • Demonstrate professionalism and contribute positively to the school community. Qualifications • Bachelor's degree from an accredited institution., • New York State teaching certification (or eligibility to obtain certification)., • Experience teaching STEM, robotics, engineering, technology, computer science, or related subjects., • Strong classroom management and instructional skills., • Excellent communication and organizational skills., • Passion for equitable STEM education., • Lead the Robotics After-School Program and attend weekend competitions. Preferred, • Experience with VEX IQ,Minecraft, Arduino, or similar robotics platforms., • Experience coaching robotics teams or preparing students for STEM competitions., • Experience with project-based learning., • Bilingual (English/Spanish) preferred. Knowledge & Skills • Robotics & Automation, • Engineering Design Process, • Coding & Computational Thinking, • Mechanical Design & Prototyping, • Problem-Solving & Systems Thinking, • Project-Based Learning, • STEM Curriculum Development, • Classroom Technology Integration, • Data-Driven Instruction, • Strong collaboration and communication skills Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Professional development assistance, • Vision insurance Work Location: In person

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  • Account Executive
    Account Executive
    26 days ago
    $16–$18 hourly
    Full-time
    Central Harlem, Manhattan

    JOB SUMMARY Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ supermarkets , lobby events and by building strong relationships with property managers. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property management Generates incremental revenue from existing customers by adding new/additional services Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions Attends and actively contributes to sales meetings and training programs Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting Collect and account for funds and provide receipts according to Company policies and guidelines REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Knowledge of cold call sales skills, persuasion, and clear communication skills Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle Ability to work outside for extended periods in any season and/or during inclement weather Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Required Education High School Diploma or equivalent work experience Required Related Work Experience and Number of Years Experience in sales or customer service - 1+ PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Knowledge of communications technologies and services, with an emphasis on data networking fundamentals Knowledge of cable or telecommunications services Experience with consumer education of products and services Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Preferred Related Work Experience and Number of Years 2+ years sales or relevant work experience WORKING CONDITIONS Spends approximately 80% of time in supemarkets for extended periods of time in any season with potential exposure to inclement weather Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) Exposure to moderate noise levels Must be able to work evenings and weekends Variable hours: may include weekends, holidays, and split days off Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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  • Store Manager - JFK Airport
    Store Manager - JFK Airport
    6 days ago
    Full-time
    Queens, New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $95,000 plus bonus Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://uploads-ssl.webflow.com/5cb303852da2ad609e57122e/63e143995875ef216d5d5e13Joe%20%26%20the%20JuiceNotice%20Posting_Executed.pdf) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • HR Business Partner
    HR Business Partner
    3 hours ago
    $100000–$125000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a strategic, business-minded HR Business Partner to partner closely with our Retail Operations leadership team during our next stage of growth. This role serves as the primary People partner for a portfolio of retail markets, helping leaders build high-performing teams while balancing employee experience with operational excellence. The ideal candidate combines strong business acumen with deep expertise in employee relations, organizational effectiveness, talent management, and employment law. They are equally comfortable coaching senior leaders through difficult decisions, analyzing workforce trends, leading organizational initiatives, and rolling up their sleeves to solve complex employee issues. Success in this role requires someone who can influence without authority, build credibility quickly, navigate ambiguity, and translate business priorities into practical people strategies. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model, being in the office three days a week. Job Responsibilities Strategic Business Partnership • Serve as the trusted People partner to Regional Directors, GMs, and cross-functional leaders., • Influence business decisions through a people lens, balancing employee experience, operational performance, legal compliance, and financial outcomes., • Coach leaders on organizational design, change management, succession planning, workforce planning, and leadership effectiveness., • Use workforce data and business insights to identify trends, risks, and opportunities, recommending proactive solutions. Leadership Coaching & Organizational Effectiveness • Coach leaders through performance management, difficult conversations, talent decisions, and organizational challenges., • Develop leadership capability by providing guidance on feedback, accountability, communication, and team effectiveness., • Partner with Learning & Development to identify capability gaps and leadership development opportunities., • Support succession planning and talent reviews across assigned business groups. Employee Relations & Risk Management • Lead complex employee relations matters, investigations, conflict resolution, and sensitive workplace issues., • Ensure consistent application of company policies while exercising sound business judgment., • Monitor emerging employment law changes and ensure operational compliance across multiple states., • Advise leaders on Workers' Compensation cases, medical accommodations, leaves of absence, disciplinary actions, and separations. Talent & Performance • Partner with leaders to drive the annual performance management process, calibration discussions, and development planning., • Support talent planning initiatives including promotions, internal mobility, retention strategies, and high-potential development., • Identify turnover trends and partner with operations to improve retention and engagement. Employee Experience & Culture • Champion Van Leeuwen's culture and values while helping leaders create inclusive, high-performing teams., • Partner with business leaders to improve engagement through thoughtful communication, recognition, and development initiatives., • Act as a visible and trusted resource for employees across assigned markets. Operational Excellence • Partner with Recruiting, Payroll, Benefits, and HR Operations to ensure an exceptional employee experience., • Support organizational changes including restructures, reductions in force, new market openings, and operational transitions., • Maintain compliance across documentation, investigations, corrective actions, unemployment claims, workers' compensation, and labor audits., • Identify opportunities to simplify, automate, and improve People processes. Projects & Continuous Improvement • Lead cross-functional People initiatives that improve business performance and employee experience., • Participate in company-wide projects including policy development, compensation initiatives, leadership programs, engagement surveys, and technology implementations., • Drive change management efforts for organizational initiatives. Job Requirements • Bachelor's degree in Human Resources, Business, or a related field preferred., • 7+ years of progressive HR experience, including HR Business Partner experience supporting multi-site operations., • Experience partnering with senior operational leaders in retail, hospitality, restaurant, or other multi-unit environments strongly preferred., • Strong knowledge of federal, state, and local employment laws across multiple states., • Demonstrated experience leading complex employee relations investigations and coaching leaders through sensitive issues., • Strong business acumen with the ability to understand operational drivers and influence business outcomes., • Experience with organizational design, workforce planning, change management, and talent management., • Excellent communication, facilitation, and relationship-building skills., • Ability to analyze workforce metrics and translate insights into actionable recommendations., • Comfortable operating in a fast-paced, high-growth environment with changing priorities., • Willingness to travel to assigned markets (approximately 15–20%)., • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines. Success in This Role The successful HR Business Partner will: • Build trusted relationships with operational leaders., • Influence decisions through data, judgment, and credibility rather than authority., • Anticipate people risks before they become business problems., • Balance employee advocacy with business needs., • Drive consistency while remaining pragmatic and solutions-oriented., • Help develop stronger leaders and healthier teams., • Contribute meaningfully to the evolution of Van Leeuwen's People function as the company continues to grow., • Ability to balance multiple projects. Compensation + Benefits $100,000 - $125,000 annual compensation depending on experience, paid weekly. Eligible for discretionary annual 10% bonus. • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)., • Medical, Dental + Vision Insurance with 70% Employer Contribution., • 401k with up to 4% Employer Match., • Cell Phone Reimbursement Plan., • Wellness Reimbursement Plan., • Flexible Time Off - No accrual required., • Paid Sick Time., • Paid one month sabbatical (eligible after 4 years of continued employment)., • Yearly Performance Reviews. Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $100,000---$125,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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