NAM Correctives Field Leader - WIND
5 days ago
Schenectady
The NAM Correctives Field Leader is responsible for the safe, compliant, and effective execution of field operations for North America hourly teams performing major component upgrades and blade repair work scopes across the Wind Services fleet. This leader owns frontline execution performance across assigned field resources and is accountable for safety, quality, productivity, workforce effectiveness, and customer delivery outcomes. This role provides direct leadership to hourly field employees and/or frontline crew leads supporting major campaigns, large corrective maintenance events, retrofit activity, and blade repair operations. The leader is expected to drive standard work, strengthen operational discipline, build organizational capability, and ensure field teams are positioned to execute complex work scopes reliably and safely across multiple customer sites. The role requires strong partnership across planning, technical support, engineering, sourcing, EHS, and operations leadership to remove barriers to execution and deliver business commitments. The NAM Correctives Field Leader is also expected to create a high-performance team culture through coaching, clear accountability, field presence, and disciplined follow-through. Field Execution Leadership • Lead North America-based hourly field teams executing major component upgrades, corrective maintenance campaigns, and blade repair activities, • Ensure field work is executed in alignment with approved procedures, quality requirements, technical standards, and customer commitments, • Provide visible frontline leadership in the field to reinforce safe execution, work quality, pace, and crew effectiveness, • Drive daily execution rigor across assigned work scopes, including readiness, deployment, completion tracking, issue resolution, and escalation management, • Support outage and campaign execution by aligning labor resources, site priorities, and operational constraints with business commitments, • Ensure field teams are equipped with the required tools, parts, documentation, training, and support needed to perform work effectively, • Respond to emergent operational issues and adjust priorities as needed to maintain execution continuity and customer support Safety, Quality, and Compliance • Own safety leadership for assigned field teams, including reinforcement of EHS expectations, use of stop works authority, hazard identification, pre-job planning, and risk mitigation, • Ensure full compliance with company policies, customer requirements, regulatory standards, and service operating procedures, • Drive quality discipline in the field by reinforcing procedural adherence, inspection rigor, documentation accuracy, and workmanship expectations, • Lead follow-up and corrective actions for safety events, quality escapes, near misses, and execution deviations, • Partner with EHS, quality, and technical teams to identify systemic issues and implement sustainable countermeasures, • Set clear expectations that safe and compliant execution is the baseline for performance People Leadership and Talent Development • Provide direct leadership, coaching, and performance management for hourly field employees and/or frontline crew leaders, • Build a strong field organization through active talent assessment, development planning, succession support, and workforce capability building, • Establish a high-accountability team culture with clear expectations for safety, conduct, performance, quality, and customer focus, • Conduct regular field engagement, coaching conversations, and performance follow-up to improve team effectiveness and strengthen employee development, • Support recruiting, onboarding, training completion, qualification readiness, and retention efforts for field personnel, • Identify skill gaps across teams and work with training and operational leaders to improve technical and leadership capability, • Reinforce employee engagement through communication, recognition, inclusion, and consistent leadership presence Operational Ownership • Own execution performance for assigned field teams through the management of key operating metrics, including:, • Safety performance, • Quality performance, • Productivity, • Schedule attainment, • Labor utilization, • Cycle time, • Outage execution performance, • Training and certification compliance, • Drive operating rhythm and performance reviews for field execution, including regular inspection of work in progress, backlog, labor deployment, and execution risk, • Use data, field observations, and team feedback to identify gaps and implement corrective actions, • Escalate constraints proactively and drive closure with the appropriate cross-functional teams, • Support forecast accuracy and workforce planning by aligning labor availability and capability with expected business demand, • Ensure administrative rigor across timekeeping, reporting, documentation, and labor tracking requirements Cross-Functional Partnership • Partner closely with planning, technical support, engineering, sourcing, logistics, EHS, and broader operations teams to support successful field execution, • Translate business priorities into actionable field execution plans for frontline teams, • Ensure execution issues impacting safety, quality, customer commitments, or cost are elevated quickly and managed with urgency, • Support customer communication needs through timely status updates, issue awareness, and execution transparency as required through the operating team, • Contribute field insight to improve planning assumptions, tooling readiness, work instructions, job risk reviews, and execution strategy, • Act as a key linkage point between frontline crews and business leadership to ensure alignment between strategy and execution realities Continuous Improvement • Drive adoption of standard work across major component and blade repair operations, • Identify and implement opportunities to improve productivity, crew effectiveness, quality performance, and execution consistency, • Lead problem-solving efforts on recurring execution issues, resource constraints, and field process gaps, • Share lessons learned and best practices across teams and regions to strengthen fleetwide execution capability, • Support a culture of continuous improvement by encouraging structured feedback, accountability, and practical field-based solutions Leadership Accountabilities The NAM Correctives Field Leader is accountable for: • Safe execution of all assigned field operations, • Compliance with company, regulatory, and customer requirements, • Quality of work performed by assigned teams, • Labor productivity and efficient deployment of field resources, • Readiness and effectiveness of hourly crews performing major component and blade repair work, • Performance management, development, and engagement of direct reports, • Standardization and discipline in field execution practices, • Timely escalation and resolution of operational barriers, • Accurate reporting, documentation, and administrative compliance, • Positive support of customer delivery outcomes through reliable field execution, • This role is expected to operate with a high level of ownership and to intervene quickly when performance, safety, quality, or execution reliability is at risk. Scope / Impact • Leads hourly field resources across multiple North America sites and campaigns, • Supports execution of critical service work scopes with direct impact on:, • Fleet availability, • Customer satisfaction, • Outage performance, • Safety outcomes, • Service productivity, • Cost of execution, • Influences frontline culture, workforce capability, and execution consistency across major field operations, • Plays a critical role in scaling and stabilizing major component and blade repair delivery capability within Wind Services Required Qualifications • High school diploma or GED, • Minimum of 7 years in wind services, field operations, maintenance, or a related industrial service environment, • Ability and willingness to travel 50%+ within North America, with flexibility required for outage schedules, remote site support, and emergent operational needs, • Valid driver's license Preferred Qualifications • Associate or bachelor's degree in a technical, engineering, business, or related field, • Experience leading large-scale wind service campaigns or major corrective field operations, • Demonstrated experience leading teams performing major component exchange, upgrades, large corrective maintenance, retrofit campaigns, or blade repair work, • Ability to work in demanding field conditions, including climbing turbines and supporting field execution as needed, • Prior people leadership experience with responsibility for team performance, coaching, and employee development