Administrative Assistant E-commerce

Location: Madrid, Spain Schedule: Rotational (morning and afternoon) Job Description: Are you passionate about dealing with the public and would like to be part of a dynamic team in the heart of Madrid? This is your opportunity! We are looking for a Receptionist to join our chain of hostels, renowned for offering a unique and welcoming experience to travellers from all over the world. Responsibilities: Reception and customer service, ensuring an excellent first impression and experience throughout the stay. Managing reservations, check-in and check-out, ensuring a smooth and hassle-free process. Answering phone calls and emails, providing detailed information about our services and tourist attractions in Madrid. Coordinating with the cleaning and maintenance team to ensure that the facilities are in perfect condition. Cash handling and payment processing, including billing and collection of additional services. Assisting in the organisation of events and activities for guests. Resolving guest complaints and problems efficiently and with a positive attitude. Requirements: High level of English and Spanish Ability to work in a team and in a multicultural environment. Excellent communication and customer service skills. Basic computer skills and knowledge of reservation management systems. Availability to work rotating shifts, including weekends and holidays. Proactive attitude and ability to solve problems autonomously. We offer: Joining a young and constantly growing company, with a pleasant and multicultural working environment. Competitive salary and additional benefits, including discounts on our services and activities.

Company Description T2S Premium is a leading service provider in the education sector, located in Barcelona and Madrid, Spain. We specialize in delivering personalized services to international students coming to Spain. Our offerings include assistance in finding suitable accommodation, obtaining residency cards and insurance, arranging airport pick-up, and facilitating bank account openings. Our mission is to enhance the study-abroad experience by providing essential, premium, and VIP services tailored to individual needs. Role Description As we expand our services with a new office in Madrid, we are seeking an organized and proactive Office Manager to support and ensure smooth operations at our Madrid branch. Initially, this role will be part-time for the first 4 to 6 months, with plans to transition to full-time as operations grow. The Office Manager will be responsible for administrative tasks, managing office resources, providing customer support, and overseeing day-to-day office administration. Requirements - Bachelor’s degree in business administration, communications, or a related field - 2-4 years of experience as an administrative or office manager - Strong organizational skills and a proactive approach to problem-solving - Excellent written and verbal communication skills in both Spanish and English - Ability to work independently in a dynamic, multicultural environment - Proficiency in Microsoft Office Suite and Google Workspace - Experience in the education sector is a plus Necessary Skills and Qualifications - Strong communication and customer service skills - Administrative and office management expertise - Familiarity with office equipment - Excellent organizational and time management skills - Analytical abilities and exceptional attention to detail - Interpersonal skills and advanced computer skills, with the ability to learn new systems and procedures quickly Key Responsibilities - Manage day-to-day office operations, oversee general functions, and report to management - Organize meetings, coordinate appointments, schedules, and manage staff calendars and databases - Maintain filing systems, manage office supplies, oversee IT infrastructure, and track inventory - Provide guidance to staff on office management issues and respond to their queries - Oversee client experiences, handle mail, and direct phone calls - Manage correspondence, complaints, and inquiries - Serve as the primary contact for inquiries and visitors, ensuring a warm, welcoming atmosphere - Support onboarding for new staff members and coordinate team schedules - Assist with HR and financial tasks, such as processing timesheets and managing office expenses - Collaborate with the Barcelona headquarters to maintain consistent standards and share insights on student needs in Madrid - Organize events or sessions to support students’ transition and adjustment - Handle bookings for transport and accommodation - Prepare letters, presentations, and reports Working Hours and Compensation - Part-time (25 hours per week) for the first 4 to 6 months, transitioning to full-time thereafter - Monday to Friday, 9:30 AM - 2:30 PM - Location: C. de José Ortega y Gasset 73, 28006 Salamanca, Madrid - Competitive salary based on experience and skills, with bonus opportunities Why Join T2S Premium? Become part of a passionate team dedicated to making a positive impact on students’ lives. With opportunities for growth, collaboration, and cross-cultural exchange, T2S Premium provides a rewarding workplace where your contributions directly support students in feeling at home in Spain.

Las oficinas corporativas de Grupo Gestffod están buscando un Executive Assistant para el departamento de Operaciones: Sus funciones serán las siguientes: - Apoyo en todas las áreas del departamento de operaciones - Coordinar todas las reuniones que impliquen la operativa del restaurante. - Análisis y reporte de informes semanales, quincenales y mensuales de todos los restaurantes del grupo - Seguimiento y coordinación de los departamentos de oficinas corporativas: compras, eventos, marketing, reservas, rrhh, contabilidad y finanzas - Seguimiento y coordinación de los departamentos operativos de sala, cocina y barra Experiencia demostrable de al menos dos años en la misma posición o posiciones similares Valorable experiencia en el área de hostelería. Incorporación inmediata Desarrollo profesional asegurado dentro del grupo Nivel alto de ingles Nivel alto de excel