Receptionist - Awesome Recruitment Ltd

My client, an international Payment Services Provider is looking for a Full-Time Financial Account Manager to handle reconciliation, reporting, and merchant financial support. You’ll ensure that all transactions, settlements, and reports are accurate and delivered on time. Responsibilities: - Reconcile daily transactions and payment settlements - Prepare weekly financial reports for internal and merchant use - Track FX rates, chargebacks, rolling reserves, and payout cycles - Support onboarding with KYB/AML financial documentation - Investigate financial discrepancies or unusual activity - Collaborate closely with other departments to ensure compliance Qualifications: - 3+ years of financial ops or accounting experience (PSP/fintech preferred) - Proficient with spreadsheets (pivot tables, VLOOKUP, formulas) - Experience with merchant financial reporting, reconciliation, and chargeback handling - Strong attention to detail and analytical skills - Fluent in English - Bonus: Knowledge of SEPA, SWIFT, and payment processor platforms Are you are an experienced payments services professional looking for a remote role? If you have business level English both written & spoken - get in touch ASAP, this could be the perfect solution for you. Stand out from the crowd - be an Awesome candidate!

My client a leading Payment Services Provider based in Europe is looking for an Operations Manager to work remotely. The Operations Manager is responsible for overseeing the full operational lifecycle of merchant processing, ensuring stable performance, compliant workflows, efficient routing, and seamless coordination between merchants, acquirers, development teams, and internal departments. This role is critical for maintaining operational integrity, profitability, and service reliability. Core Responsibilities • Oversee daily PSP operational performance: volumes, approvals, declines, routing health., • Manage merchant processing issues, escalations, and system checks., • Implement and enforce SOPs for onboarding, monitoring, settlements, and incident response., • Coordinate with acquirers, gateways, and technical teams on operational matters., • Ensure clean documentation, compliance alignment, and proper merchant lifecycle management., • Produce weekly and monthly operational KPI reports (volume, fees, chargebacks, profitability)., • Identify operational inefficiencies and drive continuous improvement across systems and workflows. Required Skills & Competencies • Strong understanding of payment processing flows (auth, capture, settlement, chargeback cycles)., • Experience with acquirers, MIDs, BIN routing, and gateway configuration., • Proficiency with Power BI/Tableau, advanced Excel, and reporting dashboards., • Familiarity with API behavior, webhooks, and technical troubleshooting., • Ability to manage pressure, incidents, downtime, and decline-rate anomalies., • Excellent communication skills for merchants, partners, banks, and internal coordination. Compliance & Risk Knowledge • Understanding of KYB/KYC, AML/CTF, and merchant risk categories., • Ability to work with MLRO/compliance teams on documentation and file checks., • Awareness of GDPR obligations and data-handling standards., • Knowledge of high-risk MCC behavior, fraud indicators, and transaction monitoring systems. Experience Requirements • 3–7 years in PSP, acquiring, fintech, or gaming payments., • Hands-on operational management experience in a payments environment., • Background in risk, merchant support, or operational optimization is strongly preferred., • Degree in Business, Finance, IT, or a related field (preferred but not mandatory). Bonus Qualifications • SQL knowledge for transaction-level investigations., • AML certifications or chargeback management credentials., • Experience handling high-risk merchant verticals., • Familiarity with CRM systems and PSP ticketing platforms. Personal Attributes • Strong ownership and accountability mentality., • Ability to work in a fast-paced, evolving environment., • High organizational discipline and attention to detail., • Proactive problem-solving and escalation management., • Confidence in decision-making with limited supervision. If you are a PSP professional looking for a remote role & have the requires skills & experience, please get in touch ASAP. Stand out from the crowd - be an Awesome candidate!

About the job KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Kicking off truly memorable guest experiences with the warmest of welcomes ● Acknowledging IHG Rewards Club members and returning guests in person or over the phone ● Taking, managing, and receiving payments for guest bookings ● Making the check-in and check-out process feel swift and seamless ● Staying one step of our guests' needs to anticipate requests and offer tailored recommendations ● Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendation What We need from you: ● Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to ● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories ● Fluency in spanish and english - extra language skills would be great, but not essential ● Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family • Department: Reception, The company Founded by entreprenuer Ignacio Coca, the Hotel Los Monteros was inaugurated in 1962 with 35 rooms. However, the high demand meant that it was enlarged on three occasions until it became a Grand Luxury hotel with 68 rooms, 20 luxury villas and more than 440 members of staff. Celebrities of all kinds have been guests at the hotel, such as Queen Ingrid of Denmark, Michael Jackson, Julio Iglesias, Camilo José Cela, Baroness Von Thyssen, Lola Flores, Sean Connery, Antonio Banderas, Melanie Griffith or Carlos Herrera. The hotel complex was a valuable asset to Spain’s tourism, and it was made up by: Hotel Los Monteros, Río Real golf course, tennis club, La Cabane beach club and the horse-riding club. It had the first golf course in town, the current Río Real golf course; today it offers green fees in more than 20 golf courses of the area.

Receptionist - Tourist Apartments in Marbella** We are looking for a dynamic and professional receptionist to join our team in managing tourist apartments located in the heart of Marbella. This part-time position represents 50% of a full-time role, amounting to 20 hours per week. Responsibilities: • Warmly welcome our guests upon their arrival., • Hand over the keys and assist with apartment access., • Manage, if necessary, the collection of payment for the stay., • Provide clear explanations regarding the apartment's functionality and house rules., • Be available to resolve any issues that guests may encounter during their stay., • Organize the cleaning staff's schedule and oversee the quality of cleaning performed. Required Qualifications: • Proficiency in English and Spanish., • Excellent communication and customer service skills., • Ability to work independently and manage priorities. If you are passionate about customer service and wish to thrive in a dynamic environment, we would be delighted to receive your application.

Would you like to work in the hospitality and tourism industry? Do you have experience in administrative tasks and a very high level of English or native fluency? If so, this is your opportunity. We are looking for a person with an administrative profile to work in the reservations department of a group of hospitality and tourism companies. Among their functions will be: • Attend calls and emails from customers who want to make a reservation or request information., • Manage reservations, services, and activities of the group of companies., • Confirm reservations and send invoices to customers., • Resolve incidents or complaints that may arise during the booking process or the customer's stay., • Previous experience in similar positions., • Very high level of English or native fluency. Other languages will be valued., • Mastery of computer tools and reservation management platforms., • Communication, organizational and attention to detail skills., • Permanent contract., • Competitive salary., • Training and professional development opportunities within the group of companies.