Senior Manager Development - Southern Europe (m/f/d) - Hosco

About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres , ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 5* situado en Barcelona. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ser la primera persona del hotel en recibir a los huéspedes y acompañarles hasta la recepción. Dar soporte al equipo de recepción en tareas de atención a los clientes. Reporta a: Jefe/a de Recepción Funciones: • Dar apoyo y colaborar en todas aquellas tareas inherentes a la recepción: atención al cliente, check in, check out, relación con los diferentes departamentos del hotel…, • Realizar adecuadamente en tiempo el acompañamiento de los clientes del hotel. Dar la bienvenida a los clientes cuando llegan, así como acompañarles a las habitaciones y transmitirles las indicaciones necesarias. Acompañar también al cliente cuando se marcha del hotel para su total satisfacción., • Realizar el control, almacenamiento y transporte de los equipajes de los clientes., • Ejecutar las tareas de atención al cliente en los servicios solicitados (transportes, reservas, mapas, indicaciones turísticas, etc.), • Colaborar en el mantenimiento del orden y la limpieza de las zonas de recepción y conserjería., • Estacionar los vehículos de los clientes, a petición de éstos, así como de su vigilancia y custodia., • Dar soporte al Room Service, así como al resto de trabajadores del establecimiento cuando sea necesario. Department: Reception About you • Experiencia de, al menos, 1 año como botones en hoteles de 4* o 5*., • Deseable formación de grado medio o superior de hostelería o turismo., • Elevada orientación al cliente y vocación de servicio., • Persona atenta a los detalles, resolutiva y acostumbrada al multitasking., • Capacidad de trabajar en equipo., • Persona ágil físicamente, acostumbrada a cargar peso y estar muchas horas de pie., • Idiomas: imprescindible tener buen dominio de castellano e inglés. Cualquier otro idioma será valorado positivamente., • Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Languages required: English and Spanish. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid and London, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

About the job En el Grand Hotel Central estamos buscando a un Front Office Assistant Manager que será una figura clave de apoyo al Front of House manager. Reportando al jefe de recepción, se encargará de colaborar en la organización y supervisión del departamento, asegurando así los más altos estándares de servicio. Sus principales responsabilidades serán las siguientes: Recepción y atención personalizada al cliente. Supervisión de cumplimiento de check list de turno. Colaborar en la supervisión y planificación de las actividades del departamento. Supervisión cierres de turno, arqueos de caja. Responder a las solicitudes de información y a las necesidades de otros departamentos, Realizar otras funciones que en el ámbito de sus competencias le sean requeridas. Control, gestión y seguimiento de quejas, garantizando la máxima satisfacción de nuestros clientes. Formación, seguimiento y motivación del personal. Realización de Guardias presenciales No hay opciones de alojamiento • Contrato indefinido. • Jornada Completa. • Uniforme • Excelente ambiente de trabajo y compañerismo. • Posibilidad de crecimiento en la compañía. Department: Reception About you Excelentes habilidades de servicio al cliente, con experiencia previa en el sector hotelero preferiblemente. Excelentes habilidades de comunicación en español e inglés, tanto oral como escrita. Excelentes habilidades de organización y atención al detalle. Conocimientos informáticos y habilidades en el manejo de software de gestión de recepción. Disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y festivos. Presentación impecable, con actitud proactiva, motivada y con habilidades para trabajar en equipo. Languages required: English and Spanish. French is a plus The company Situado junto al Barrio Gótico y el Born, con vistas inigualables sobre la ciudad y el mar, Grand Hotel Central es un destino en sí mismo. Con un diseño elegante y atemporal, una gastronomía cuidada, y una de las terrazas más reconocidas de Barcelona, representamos el equilibrio perfecto entre lujo discreto y la vibrante energía de la ciudad.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Marketing Trainee to join the opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the trainee will support the Director of Marketing in the development and implementation of the marketing strategy and plan roll-out. The Marketing Manager will ensure that all marketing activities embody the essence of the SLS brand by fostering an environment where marketing initiatives are carefully crafted to resonate with the brand's identity, values, and objectives. Assists the Marketing Director in developing comprehensive marketing plans and budgets. Supports the Marketing Director in executing marketing campaigns and initiatives. Conducts research to identify and analyze new market opportunities, consumer preferences/habits and emerging trends. Collaborates with the team to develop branding strategies and messaging in close relation with sales department to provide commercial tools. Assists in the management of external agencies and vendors to produce marketing collaterals and distribution of marketing materials such as social media posts, email campaigns, and promotional content. Provides regular updates and reports on the status of marketing activities and performance metrics. Assisting with the management of the digital presence, including website updates and online listings along with the Digital Manager. Assists in the development of marketing presentations and materials for internal and external stakeholders. Maintains relationships with local media outlets and influencers to generate promotions of the hotel through 360 channels (ATL and BTL). Co-Coordinating with Lead Brand Ambassador on-site marketing activities during events to enhance guest experience and engagement. Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility. Assisting in managing RSVP lists and attendee communications for events. Qualifications Proven team player with a high level of energy and motivation. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Marketing The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.

About the job ESSENTIAL DUTIES AND RESPONSIBILITIES: Contact all Suite and Bungalow guests before their arrival to assist them preparing for their stay. Make bookings and coordinate guest itineraries. Recommend all outlets of the hotel to maximize hotel revenue. Build relationships with local vendors to ensure our VIP guests receive the best service all around the island. Coordinate guests’ arrival amenities and personal touches throughout their stay. Greet guests upon arrival and be their point of contact throughout their stay. Identify and resolve all guest opportunities to their satisfaction. Provide a fond farewell to all guests and ensure they had a memorable stay. $9.75 per hour + Gratuity range 10$/12$ per hour + tips Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: Guest Relations Concierge About you Hospitality degree is preferred 1+ years of experience as a VIP Concierge or Guest Relations coordinator in a luxury resort Ability to adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations. Proficiency with MSFT Office Familiar with hotel systems and operations, and the ability to enter in information accurately. Opera, Alice and HOTSOS This position requires a flexible schedule, must be able to work evenings, weekends, and holidays. Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.

✨ Do you love Madrid and enjoy meeting new people? Join our team! ✨ We’re a tourism company based in Madrid, and we’re on the lookout for enthusiastic activity monitors/guides to help us bring the city to life for travelers from all over the world. 🔎 What’s the job about? You'll be leading between 3 to 5 activities per week, with schedules that vary depending on the activity. Most often, you'll be guiding historical walking tours through the city (so a strong knowledge of Madrid’s culture, is key), as well as taking part in fun night tours. Don’t worry, the team rotates through all activities, so there's always variety! 🌟 We’re looking for someone who is: Fluent in English and Spanish (you’ll be guiding in both languages!) Outgoing, friendly, and enthusiastic Adaptable and comfortable working flexible hours Passionate about Madrid, and loves sharing it with others 💼 What we offer: A fun and dynamic work environment Flexible working hours The chance to meet people from all over the world A fixed salary + commissions (based on sales, reviews, etc.) And most importantly… a job where you’ll never be bored! 📩 Interested? Send us your CV and a short message telling us a bit about yourself and your availability. Let’s create unforgettable experiences in Madrid, together! We can’t wait to meet you!

About the job Desde Minor Hotels Europe & Amercias (antiguo grupo NH Hotels) buscamos a alguien que quiera formar parte del equipo durante 6 meses con posibilidad con posibilidad de prorroga: • Asesorar a los hoteles en la aplicación de convenios, legislación vigente en materia de contratación, asuntos sindicales y en general todo lo que concierne al correcto desarrollo de los procedimientos de RRHH., • Apoyar a los diferentes centros de trabajo asignados en la solución de dudas e incidencias en materia de administración de personal y relaciones laborales, relativas a contratos, pago de salarios, aplicación de convenios colectivos, etc., • Resolver las posibles incidencias derivadas el proceso de cálculo mensual de la nómina comunicadas por los hoteles., • Tramitar frente a la Seguridad Social la resolución de incidencias en el Sistema Red relativas a errores en la comunicación de contratos de empleados de NH Hoteles a dicho organismo., • Tramitar todas aquellas incidencias mensuales relativas al absentismo tanto por enfermedad común, como accidentes de trabajo, maternidad, etc. • Formación Académica: • Formación profesional en Administración / Graduado Social / Diplomado en Relaciones Laborales. • Conocimientos Específicos: • Buenos conocimientos de realización de contratos, confección de nóminas, finiquitos, etc., • Altas y bajas en la Seguridad Social. • Experiencia Profesional: • Experiencia mínima de 2 años en un departamento de Administración de Personal. • Perfil Requerido • Planificación y Disciplina de Trabajo., • Capacidad de Análisis., • Orientación al Cliente., • Compromiso con la Calidad., • Trabajo en Equipo y Cooperación. Se ofrece: Minor Hotels Europe & Americas se compromete al principio de igualdad de oportunidades y a la no discriminación en la gestión de sus procesos de selección. Department: Human Resources The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.