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  • Security Director - W Barcelona
    Security Director - W Barcelona
    2 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations • Assists in the development and implementation of emergency procedures. • Conducts investigation of all losses of property assets and refers to proper management for disposition. • Deploys security staff to effectively monitor and protect property assets. • Comply with all Corporate Loss Prevention safety and security management guidelines and procedures. • Conduct periodic patrols of entire property and parking areas. • Recognize success across areas of responsibility. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. • Implements action plans to monitor and control risk. • Maintains required reports and documentation regarding patrols of property and parking areas. • Provides means for obtaining necessary medical attention on a timely basis. Leading Security/Loss Prevention Teams • Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. • Celebrates successes by publicly recognizing the contributions of team members. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. • Serves as a role model to demonstrate appropriate behaviors. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Meet quality standards and customer expectations on a daily basis. • Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities • Assists in minimizing cost of accident claims through aggressive claims management. • Brings issues to the attention of Human Resources as necessary. • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. • Conducts hourly employee performance appraisals according to Standard Operating Procedures. • Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Administer property policies fairly and consistently. • Maintain first aid and CPR certifications required for Loss Prevention officers. • Handles guest problems and complaints. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems. • Develops and maintains a working relationship with local law enforcement authorities. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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  • Ejecutivo/a cuentas practicas empresa
    Ejecutivo/a cuentas practicas empresa
    1 month ago
    €900–€1400 monthly
    Full-time
    Gràcia, Barcelona

    Buscamos gente con actitud productora Una mente con empuje. Un enfoque de acción. Alguien con energía para convertir ideas en entregas. Para pasar de lo intangible a lo concreto. Para que las cosas sucedan. En Greener estamos abriendo una oferta en gestión de proyectos creativos. Una experiencia presencial en Barcelona, con posibilidad part-time o full-time, adaptada a tus estudios si los tienes. Lo que vas a hacer Vas a estar en el centro de la acción. Producir en Greener puede implicar: Coordinar campañas, piezas gráficas, redes, contenidos, videos, eventos, activaciones, stands o lo que venga Traducir ideas en tareas, tiempos y entregables Organizar flujos de trabajo con diseñadores, programadores, redactores, filmmakers, proveedores y clientes Usar herramientas como Figma, Runway, Eleven Labs, Midjourney, ChatGPT o Canva para resolver con inteligencia y velocidad Participar en presentaciones, ajustes, presupuestos, cronogramas y decisiones del día a día El perfil que buscamos Actitud dinámica, automotivada y resolutiva Capacidad de organización, criterio y ganas de hacer que todo pase Interés por la comunicación, el diseño, la tecnología, la cultura y la estética Manejo fluido de herramientas de IA Nivel de inglés avanzado Formación en comunicación, producción, diseño, negocios digitales, sociología, programación o similares Por qué sumarte Porque esta oferta es una inmersión real en cómo se produce una agencia: Vas a aprender a pensar estratégicamente y a ejecutar con precisión Vas a experimentar cómo se gestiona un proyecto de punta a punta Vas a conocer herramientas, procesos, lenguajes y personas del ecosistema creativo Vas a ganar visión, criterio, oficio y práctica en un entorno que valora la autonomía y la acción ¿Te interesa? tu CV o portfolio. Queremos saber cómo pensás, qué te mueve y en qué querés crecer. We're looking for a producer mindset A driven mind. A bias for action. Someone with the energy to turn ideas into deliverables. To move from intangible to concrete. To make things happen. At Greener, we’re opening a creative project management internship. It’s an on-site experience in Barcelona, part-time or full-time depending on your studies. What you'll do You'll be at the center of the action. Producing at Greener can mean: Coordinating campaigns, graphics, social content, videos, events, activations, stands—or whatever comes up Turning ideas into tasks, timelines, and tangible outputs Organizing workflows with designers, developers, copywriters, filmmakers, suppliers, and clients Using tools like Figma, Runway, Eleven Labs, Midjourney, ChatGPT or Canva to solve with speed and smarts Taking part in presentations, revisions, budgets, schedules, and everyday decisions Who we’re looking for A dynamic, self-motivated, hands-on mindset Organizational skills, good judgment, and a drive to make things happen A strong interest in communication, design, tech, culture, and aesthetics Fluent in AI tools Advanced English A background in communication, production, design, digital business, sociology, programming—or anything that fits Why join Because this internship is a real immersion into how an agency gets made: You’ll learn to think strategically and execute with precision You'll experience how a project is managed from start to finish You’ll get to know tools, workflows, mindsets, and people from across the creative ecosystem You’ll gain perspective, judgement, and hands-on experience in an environment that values autonomy and action Interested? Reach out with your CV or portfolio. We want to know how you think, what drives you, and where you want to grow.

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  • Chief of Staff
    Chief of Staff
    5 days ago
    Full-time
    Sarrià-Sant Gervasi, Barcelona

    Your Mission, Should You Choose to Accept It Ready to step into the engine room of a global hospitality revolution? Based in beautiful Barcelona, you will step up as the ultimate partner and right-hand strategist to our Chief Operations and Commercial Officer (COCO). You are the bridge between big-picture vision and daily execution, turning ambitious ideas into structured, high-impact reality across the company. This isn't about sitting on the sidelines; you will own our executive operating cadence, step into the spotlight to lead major special projects, and keep our top leadership teams completely in sync. You will bring the analytical sharp-shooting needed to back up major choices with solid facts, while serving as a trusted advisor who isn't afraid to challenge ideas constructively. If you are a natural strategic thinker who thrives when turning ambiguity into action, this is your launchpad to shape the future of hybrid hospitality. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Drive high-impact strategic initiatives and cross-functional projects directly on behalf of the COCO from concept to completion. Run the show for executive meetings, leadership offsites, and Board preparation sessions. Turn complex financial data, proposals, and industry insights into clear, bite-sized executive recommendations and business cases. Help the COCO craft powerful messages, board materials, and presentations for high-profile speaking gigs. Spot roadblocks, operational dependencies, and risks early on, stepping in proactively to clear the path forward. Manage and mentor the Executive Assistant function to keep everyday leadership operations seamless. Act as a vital sounding board and sparring partner for executive leadership on both day-to-day and future plans. What You’ll Have You bring 3 to 5 years of solid experience in strategy, consulting, or business operations, ideally blending corporate structure with fast-growth scale-up energy. You have a Bachelor’s degree in Business, Finance, Economics, or a related field (an MBA or Master’s in Strategic Management is a massive plus). You have fluent English language skills, and any extra languages are a great bonus asset. You possess strong commercial and financial acumen that helps you evaluate investments and proposals with ease. You bring rock-solid project management skills and the ability to stay completely cool, structured, and organized under pressure. You have a stellar track record of working alongside senior executives and handling sensitive company matters with total discretion. What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    No experience
    Easy apply
  • Night Manager (Replacement contract) - Renaissance Barcelona
    Night Manager (Replacement contract) - Renaissance Barcelona
    6 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Monitoring Property Operations • Monitors and ensures compliance with all Guidelines to Operations. • Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). • Ensures employees are working in a safe environment. • Manages all period-end inventories. Supporting Profitability and Revenue Goals • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. • Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. • Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. • Administers plans and actions to keep chargebacks and rebates to a minimum. • Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. • Manages employee hours. • Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. Supporting Human Resources Activities • Promotes participation in property safety-related programs. • Monitors employee attendance and records absences/tardiness. • Promotes teamwork and employee morale. • Keeps employees informed regarding new operational procedures, standards, or programs. • Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations). • Ensures all employees have complete knowledge of emergency procedures. • Encourages employee relations through gifts, parties, outings. • Creates incentives that will promote better service and profit for the property. • Assists operations manager in processing employee payroll weekly. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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  • Coworking Intern
    Coworking Intern
    6 days ago
    Full-time
    Eixample, Barcelona

    Come reimagine hospitality with us as our new superhost of our Barcelona Poblenou location! Your Mission Should You Choose To Accept It… As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Barcelona Pablenou-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You’ll help our guests at our self-check-in kiosks (we have no reception desk) You get to stretch your F&D skills by preparing and serving a variety of local dishes Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You’re currently enrolled in a university Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business Enjoy receiving and taking responsibility and you can work independently You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You love responsibility and handle stressful peak periods like a pro Fluent in English and Spanish– Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You must be studying within the EU What We Offer An amazing work environment with a fantastic vibe and lots of positive energy On the job coaching and guidance Monthly compensation for your internship of 500€ The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    No experience
    Easy apply
  • Sales Executive Manager - Hyatt Regency Barcelona Tower
    Sales Executive Manager - Hyatt Regency Barcelona Tower
    6 days ago
    Full-time
    L'Hospitalet de Llobregat

    Join one of Barcelona's leading hotels for the corporate and events sector. At the Hyatt Regency Barcelona Tower, you'll work in a dynamic, international environment focused on service excellence. If you're motivated by the urban pace, challenging operations, and teamwork, this is the place to build a solid career in high-end hospitality. Position Summary We are seeking a dynamic and strategic Sales Executive Manager to lead and inspire the sales team, drive group conversion, and maximize commercial opportunities in line with annual objectives. The ideal candidate will combine strong leadership, commercial proactivity, negotiation skills, and operational excellence to ensure outstanding client experiences and business growth. Key Responsibilities Lead, motivate, and support the sales team to achieve individual and departmental goals. Assign and manage leads effectively, ensuring all inquiries are answered within Hyatt standard response times. Monitor and ensure proper client follow-up throughout the sales cycle. Drive commercial activity with a proactive and energetic approach, participating actively in internal sales actions and initiatives. Develop and communicate a clear strategic sales vision to the team. Participate actively in tentative meetings, ensuring the team attends fully prepared with all relevant information for effective decision-making. Work closely with the Revenue Manager and Head of MICE to optimize business opportunities and strategy alignment. Conduct hotel site inspections and ensure all brand and operational standards are consistently met. Maximize group conversion to achieve annual revenue targets. Support team members in decision-making and client negotiations when needed. Prioritize and strengthen relationships with key partners such as ALHI, CVENT, HB, and other strategic accounts. Negotiate effectively to secure and materialize business opportunities. Expand and maintain the client database through proactive sales activities and networking. Encourage and organize client visits and hotel presentations, transmitting this commercial mindset to the team. Monitor monthly budgets and forecasts, proposing action plans to achieve targets. Maintain visibility with in-house clients and ensure each sales manager follows up together with the assigned group coordinator. Demonstrate flexibility, versatility, and adaptability in a fast-paced environment. Candidate Profile Proven experience in hotel sales management, preferably within luxury hospitality or MICE segments. Strong leadership and team management skills. Excellent communication, negotiation, and organizational abilities. Strategic mindset with strong commercial awareness. Results-oriented with the ability to work under pressure and achieve targets. Proactive, dynamic, and customer-focused attitude. Ability to collaborate cross-functionally with Revenue, Operations, and Events teams. Fluent English required; additional languages are a plus. What We Offer Positive and collaborative working environment. Competitive schedule with work-life balance. Attractive company benefits. Opportunity to grow within an international hospitality environment.

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  • Catering Sales Coordinator - W Barcelona
    Catering Sales Coordinator - W Barcelona
    7 days ago
    Full-time
    Eixample, Barcelona

    POSITION SUMMARY Reports to the Director of Catering Sales. Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Conduct site inspections for prospect, tentative event and catering business Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines Responsible for the organization of small-scale events and short-term enquiries. Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding. Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry) Identify operational limitations and sell only what we advertise and can effectively manage operationally Work closely with the Group Sales team to action enquiries and convert business. Maximize revenue by managing minimum consumptions depending on the dates Participate in trainings and other sales-related meetings as required To ensure that all enquiries are entered into and reviewed on Recaps in order to review suitability of business. Creation of BEOS, to effectively communicate to all the hotel departments the information necessary to successfully execute the event’s needs while maintaining a good client relationship. Follow up on deposits due as well as ensure 100% pre-payment is done before the arrival. Participate as a team player with all departments. Departmental liaison: To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit Attend events briefings providing accurate updates on details of bookings and enquiries To attend weekly catering sales meeting chaired by the DoCS To ensure tentative business block information is updated on a continuous basis & provide accurate updates to the DoCS Ensure regular updates in Opera on specific bookings within the appropriate timeframe are provided in order to assist in accurate forecasting Self-Management: Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available. Effectively manage time ensuring the completion of all pre-set tasks on a daily basis. To participate in departmental and Marriott courses as required Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department Participate in annual Engagement survey Must demonstrate an awareness of the importance of body language in communication and interaction with others Be involved in the ESS surveys and take part in special projects as directed by the DOCS and DOS Specific job knowledge, skills and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace Proven luxury hotel sales experience. Analytical capabilities Excellent communication skills, both verbal and written in Spanish and Englis Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative Enjoys working as part of a team Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems HOURS The typical working days of the Catering Sales Coordinator should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Easy apply
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