Head of Administration & School Operations
11 days ago
Paterna
We are Imagine Montessori School, the only British educational institution in Valencia that applies the Montessori methodology-a world-renowned, innovative approach focused on fulfilling each student's full potential through personalized education tailored to every stage of development. All this within a sustainable environment and a building that certainly turns heads. We don't just teach here: we transform! We are committed to personalized education through experimentation, socialization, and the development of key skills. We foster independence, respect, growth, creativity, entrepreneurial spirit, a love for nature, and a sense of belonging to a community. We are searching for someone with a background in Operations Management, Business Administration, or Educational Services Leadership who, reporting to Mariano Pontón, will be responsible for professionalising, streamlining, and leading the administrative, operational, and general services of Imagine Montessori School to ensure an efficient, safe, digitally transformed, and family-centric environment. Leading Digital Transformation & Administrative Systems: Oversee the school management software ecosystem (Phidias/student info, billing, transport, communications) to simplify workflows, automate repetitive tasks (leveraging AI tools), eliminate redundancies, and ensure data consistency across all administrative operations. Elevating Family Experience & Touchpoints: Establish service standards and clear protocols for reception, secretarial services, enrolment, billing, transport, and operational communications. Manage collections and sensitive debt follow-ups professionally and constructively while ensuring families receive timely and high-quality support. Supporting Academic Operations & School Logistics: Coordinate non-academic logistics for field trips, excursions, events, transport, medical permissions, photo consents, and school material distribution, working hand-in-hand with teaching teams and stage heads to keep daily school activities running seamlessly. Leading Support Teams & Overseeing General Services: Lead and develop the administration team, secretarial staff, back-office, billing, transport, and the Head of Procurement and General Services. Manage external suppliers for key outsourced services (catering, cleaning, facilities maintenance) and ensure compliance with food safety, health & safety, GDPR, and educational regulations. Budgeting, Compliance & School Leadership: Plan and monitor the operational budget, manage billing processes, process grants/subsidies (energy, training, scholarships), lead legal compliance, and sit on the Leadership Team to align operational strategy with the school's academic mission. Solid Professional Experience: Significant background leading operations, administration, or general services (ideally in an educational, international school, or high-touch service environment) with direct experience managing teams, budgets, and external vendors/contracts. Educational Background & Hard Skills: A degree or higher qualification in Business Administration, Management, Operations, or related fields. Strong financial acumen (budgeting, billing, collections) and experience in process standardisation and change management. Digital & AI Fluency: Advanced proficiency in Google Workspace (especially Google Sheets) and administrative management software ecosystems, paired with a strong interest in automation and applying AI tools to optimise operational workflows. Regulatory & Legal Knowledge: Familiarity with data protection (GDPR), occupational health and safety, food hygiene standards, insurance management, and regional education regulations. Strategic Soft Skills & Leadership: Exceptional leadership and team development skills, a structured process-oriented mindset, outstanding communication and conflict-resolution abilities (especially when handling sensitive family or legal matters), and a collaborative approach to sit on the school's Leadership Team. We are an innovative educational center and a benchmark in Montessori methodology, inspired by the goal of transforming education to advance society, where everyone can contribute their unique talents to collective progress. We are part of Zubi Group Impact, a group of impact companies with a single mission: to solve environmental, social, and economic challenges for a better world through entrepreneurship, the development of sustainable urban environments, investment, and education. We are an Employee-Centric Culture organisation, which means we are dedicated to constantly creating initiatives designed around your well-being: Holidays: 8 calendar days at Christmas, 6 days at Easter, the whole month of August, and 3 extra public holidays. Health Insurance: access to private medical insurance at a highly competitive rate, with proportional company coverage ranging between 10% and 50% depending on tenure and role. Kitchen Service (sustainable, zero-kilometer, balanced, and healthy menus). Plus, you’ll have healthy snacks, fruit, coffee, and tea available throughout the day. Other benefits include childcare/tuition support for staff children, discounts on Spring and Summer Camps, breakfast/after-school club services, and other benefits that promote work-life balance. We offer opportunities for continuous development and learning through partially subsidized training courses and workshops as part of our Career Development and Training Policy. Imagine was founded by three families with experience in the business and educational sectors, united by a shared drive: "To provide our children with an education that brings out their maximum potential through a different methodology." Driven by this innovative push from Mariano Pontón and Iker Marcaide, and backed by the financial and human support of Zubi Group Impact, Imagine Montessori School was born in 2016. A more human learning space that puts each student's individual needs at the center and adapts teaching strategies to every person's way of learning. We believe education transforms the world. Will you join our adventure? You will work in an organisation that makes a positive impact and genuinely cares about its people. Join Imagine, where talent, passion, commitment, and continuous learning are part of everyone's DNA. At Imagine, we guarantee compliance with current legislation regarding equality, objectivity, and non-discrimination, basing all our recruitment processes solely on candidate qualifications and skills. #J-18808-Ljbffr
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