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We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests To participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

¡En Boho Club abrimos proceso de selección! Camarero/a Runner Reporta a: Restaurant Manager Responsable de: Desarrollar un servicio desde la sala del restaurante que deleite a nuestros clientes Requisitos del puesto de trabajo: - Educación en: Hostelería / Turismo- Experiencia: No requerida. Valroable mínimo 1 año en restaurante gastronómico - Idiomas: Inglés: Medio - Profesional / Español: Nativo - ProfesionalMuy valorable otros idiomas (francés/ alemán/ italiano/ ruso) Principal objetivo del puesto:Junto con el equipo, trabajar de manera proactiva y apasionada para desarrollar un negocio sostenible Brindar un servicio sobresaliente y personalizado a nuestros clientes, en línea con la visión y los valores de Boho Club Brindar una excelente experiencia gastronómica a nuestros clientes Participar en el desarrollo del departamento y restaurante con el Equipo Directivo Responsable de las funciones que se enumeran a continuación: Cliente/Operativa Asegurar que los estándares y expectativas establecidos se mantengan al más alto nivel personal Garantizar que se logre un ambiente de trabajo seguro de acuerdo con los procedimientos y políticas establecidos en el restaurante Preparar mise-en-place del servicio Ser capaz de seguir el ritmo de pases según las indicaciones del J.rango/sector Mantener la limpieza y orden de las diferentes áreas del restaurante Preocuparse por la limpieza en la zona de confort del cliente de forma recurrente Muy atento al servicio de agua de los comensales Seguir las instrucciones de J.rango/sector en todo momento Cumplir y hacer cumplir los estándares de calidad, seguridad y protección de la salud establecidos por la organización Asegurar la satisfacción en la experiencia del cliente cumpliendo con los estándares de calidad Mantener los estándares en cuanto a alérgenos. Ser capaz de recomendar alternativas y soluciones cuidando las alergias de los clientes Equipo y Desarrollo Desarrollar una cultura de excelencia dentro del equipo Ser parte de una filosofía de creación y fomento en nuestro resort para garantizar un gran espíritu de equipo Financiera Asegurarse de que cada mesa reciba la factura correcta y realice el pago antes de salir del restaurante Tener en cuenta las reservas de prepago o descuento Optimizar, en la medida de lo posible, el gasto de recursos Otros Esta descripción del puesto de trabajo sirve de guía y puede modificarse en función de las necesidades cambiantes de la empresa. Las solicitudes se procesan de forma continua y el puesto se designará lo antes posible.