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About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Position: Food Delivery Driver Responsibilities: 1. Pick up and deliver food orders on time. 2. Ensure safe and efficient transportation. 3. Provide excellent customer service. 4. Handle orders with care and accuracy. Requirements: 1. Punctual and reliable. 2. Good navigation and communication skills. 3. Ability to work flexible shifts. Benefits: 1. Competitive salary 2. Stable work with consistent orders. 3. Supportive team environment.

About the job Para Grupo de Restauración de gran prestigio buscamos Cociner@ para reforzar nuestros equipos en nuestros restaurantes de Barcelona, lugares emblemáticos de cocina mediterránea, catalana o de mercado. Objetivo y misión: Conseguir la máxima satisfacción de los clientes, a través de un trato personalizado y servicio de excelencia. RESPONSABILIDADES DEL PUESTO Recepción y almacenamiento de materia prima. Cumplimiento de las APPCC. Tareas de mise en place. Servicio. Tareas de recogida y conservación de la materia prima. Soporte al Chef de cocina. 25000€ gross per year QUÉ ENCONTRARÁS EN DRY MARTINI? Condiciones competitivas, proyecto estable. Uniforme y comida por turno incluida. Excelente ambiente de trabajo. Grandes proyectos de formación continua. Posibilidad de crecimiento dentro de la compañía. Department: F&B kitchen About you QUÉ PRECISAMOS DE TI? Se valorará formación específica en cocina. Uso de fichas técnicas, balanzas y escandallos. Persona limpia, organizada y ordenada. Trabajo en equipo y bajo presión. Vocación por la gastronomía y el servicio. Flexibilidad horaria. Language required: Spanish. The company Dry Martini is the Barcelona’s cocktail bar that has become an icon in the Cocktail Universe. Considered as a one of the best bar in the world, is a legend included in the list created by Drinks International that achieves the 6th best bar of “all time achievers” worldwide and first in Europe. Also is considered the third gin best world bar. Innovative cocktelery. Its splendid wooden bar is among the best in the world. A magical ritual of cocktail making by expert and professional bartenders. Shelves of antique spirit/liquor bottles behind glass doors and a great art collection on its walls dedicated to the world's most famous cocktail that gives its name to the bar. Dry Martini's world is a lifestyle. All created under the same motto: to care about emotion and to offer sensitivity. We do not sell dishes or drinks. We do not sell cocktails, either. We are emotion providers. The Dry Martini World is a lifestyle. Everything is created according to a unique motto: taking care of emotions and offering sensitivity. Ideas, talent, human workforce, approaching ability, trust generation, creation of human spaces where the customer becomes the center of a suggestive and creative ambiance. We offer a universe of sensations and colours, textures and flavours in glamourous atmospheres where people gather to forget troubles and celebrate life. So easy, and yet so difficult.

Sales Manager (Customer Acquisition - B2B & B2C) – HolaWash Location: Barcelona, Spain Job Type: Full-Time About HolaWash HolaWash is a fast-growing on-demand laundry service with multiple drop-off locations across Barcelona. We offer high-quality laundry, dry cleaning, and wash & fold services with a 24-hour turnaround. Our goal is to redefine convenience and quality in the laundry industry while expanding through innovative sales and marketing strategies. We are looking for a Sales Manager to drive B2B and B2C customer acquisition, optimize in-store sales performance, and contribute to the overall revenue growth of HolaWash. Responsibilities B2B Sales & Client Acquisition Identify and acquire new business clients, including gyms, hotels, Airbnbs, restaurants, hospitals, and corporate offices. Develop and maintain strong relationships with key decision-makers in target industries. Pitch and negotiate tailored B2B service agreements. Track and report B2B sales performance, ensuring targets are met. B2C Sales & Store Performance Optimization Drive in-store sales by ensuring drop-off locations are optimized for customer acquisition and retention. Train store employees to upsell and cross-sell services, increasing average order value. Monitor and improve customer service at store locations, ensuring seamless customer experiences. Customer Service & Quality Control Collaboration Train store employees on customer interactions, including garment care inquiries, cleaning processes, and service expectations. Handle customer complaints at the store level, escalating quality issues to the Quality Control and Operations teams. Work closely with the Quality Control department to reduce complaints and improve overall service quality. Sales Target Management & Performance Tracking Execute and oversee monthly sales targets per store within the assigned city. Implement performance-based incentive programs to boost store-level employee motivation and sales. Identify underperforming stores and take corrective actions to improve sales performance. Requirements ✔ Experience: 3+ years in B2B/B2C sales, preferably in retail, hospitality, or service industries. ✔ Strong Negotiation Skills: Ability to close deals with businesses and improve store performance. ✔ Leadership & Training Experience: Proven ability to train and manage in-store teams. ✔ Customer-Centric Approach: Ability to handle customer complaints and enhance service quality. ✔ Goal-Oriented: Track record of achieving sales targets and driving revenue growth. ✔ Language: Proficiency in Spanish & English (Catalan is a plus).

About the job JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events