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  • Director of Membership
    Director of Membership
    hace 2 horas
    Jornada completa
    Barcelona

    Your Mission Should You Choose To Accept It: As Barcelona's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Barcelona and your hub, with a strong network in the city. Success is measured by: - • Membership growth, retention and increased customer lifetime value (CLV), • High member satisfaction (NPS), engagement, and advocacy, • Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Member Engagement & Community Building - • Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection., • Be the representative of Membership at The Social Hub Barcelona in the local community, connecting with engaging with local businesses, potential partners and other relevant groups., • Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding., • Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Strategic Planning & Execution - • Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working., • Work closely with the support hub team to localize and implement global membership initiatives and frameworks., • Meet and exceed budgets for Membership, M&E, and workspace products., • Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Team & Leadership Development - • Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance., • Foster a culture of excellence, collaboration and feedback, • Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Operations & Experience Oversight - • Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are - • Previous experience in leadership and team management., • Bachelor degree in a relevant field., • You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment., • You have an image of future developments and see opportunities for the organisation and respond to them., • You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub, • You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation., • You are quality oriented, make an effort to deliver high-quality work, focus on exceeding the established quality standards in your own and others’ work and performance, • You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks., • You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team., • You have exceptional English and Spanish communication skills, all other languages very welcome!, • You’re legally allowed to work in Spain What Do Offer - • The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities, • We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future, • The chance to learn and grow in your role with the potential for future growth, • Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!, • A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    ¡Incorporación inmediata!
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  • Esteticista
    Esteticista
    hace 1 día
    Jornada completa
    Sarrià-Sant Gervasi, Barcelona

    Técnico/a o Esteticista especialista en tratamientos faciales y aparatología médico-estética ¿Te apasiona el cuidado de la piel, la tecnología y trabajar en un entorno dinámico e innovador? Skin Laundry, clínica de medicina estética de origen californiano, abre su primer centro en Barcelona y busca profesionales con experiencia en aparatología facial, orientación al cliente y una actitud positiva y comercial. ¿Qué harás en tu día a día? Aplicar tratamientos faciales con láser, radiofrecuencia fraccionada, Hydrafacial y otras tecnologías avanzadas. Acompañar a pacientes después de su valoración médica, recomendando los post tratamientos más adecuados. Venta activa de tratamientos en cabina. Elaboración de reportes diarios a la directora del centro. Seguimiento y cumplimiento de los protocolos de tratamiento. Mantenimiento y preparación de la cabina antes y después de cada sesión, garantizando la higiene y el orden. ¿Qué buscamos? Formación en estética, auxiliar de medicina estética, técnico/a de laser o similar. Experiencia de al MENOS 2 AÑOS en el uso de aparatología médico-estética. (Agradecemos que solo se postulen perfiles que cumplan este requisito) Experiencia en el mismo puesto de trabajo de al MENOS 2 años. (Agradecemos que solo se postulen perfiles que cumplan este requisito) Perfil alegre, comunicativo, responsable y con actitud comercial. Atención al detalle y compromiso con la excelencia en el servicio. Muy valorable inglés. ¿Qué ofrecemos? Contrato indefinido. Horario a convenir, dentro del horario de clínica: lunes a sábado de 10:00h a 20:30h (turnos rotativos o a definir). Incorporación a una marca internacional. Formación continua en los protocolos exclusivos de Skin Laundry. Excelente ambiente laboral en un espacio moderno y profesional. Descuentos en tratamientos y productos de la marca.

    ¡Incorporación inmediata!
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  • Sales Executive - Kimpton Vividora Barcelona
    Sales Executive - Kimpton Vividora Barcelona
    hace 2 días
    Jornada completa
    Barcelona

    What's the job? As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day • Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business., • Responsible for MICE segment in the hotel from enquiry to complete group operations., • Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS)., • Arrange and conduct special events, site inspections, and off-site presentations for potential clients., • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines., • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders., • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process., • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings., • Build and maintain a rapport with local DMC's and international PCO's, • To be able to use market knowledge to identify sales opportunities and propose specific solutions., • Close follow-up on new leads., • Liaise with events department closely to handle logistics pertaining to every group., • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction., • Develop awareness and reputation of the hotel and the brand in the local community. What we need from you • Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment., • Excellent communication skills, both written and spoken, in Spanish and English., • Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution., • Degree in Business Administration, Hospitality, Sales or Marketing preferred., • Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers., • Display excellent attention to detail and organisational skills., • Can multitask and work under pressure., • Driven and ambitious to consistently deliver and exceed service standards., • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees. As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day • Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business., • Responsible for MICE segment in the hotel from enquiry to complete group operations., • Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS)., • Arrange and conduct special events, site inspections, and off-site presentations for potential clients., • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines., • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders., • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process., • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings., • Build and maintain a rapport with local DMC's and international PCO's, • To be able to use market knowledge to identify sales opportunities and propose specific solutions., • Close follow-up on new leads., • Liaise with events department closely to handle logistics pertaining to every group., • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction., • Develop awareness and reputation of the hotel and the brand in the local community. What we need from you • Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment., • Excellent communication skills, both written and spoken, in Spanish and English., • Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution., • Degree in Business Administration, Hospitality, Sales or Marketing preferred., • Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers., • Display excellent attention to detail and organisational skills., • Can multitask and work under pressure., • Driven and ambitious to consistently deliver and exceed service standards., • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    ¡Incorporación inmediata!
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  • Director/a de Restaurante- Barcelona
    Director/a de Restaurante- Barcelona
    hace 3 días
    Jornada completa
    L'Eixample, Barcelona

    Casa Carmen, grupo de referencia en la escena gastronómica de Barcelona, combina tradición y modernidad para crear experiencias culinarias memorables. Buscamos un Director/a de Restaurante que comparta nuestra pasión por la excelencia, el servicio impecable y la innovación constante. El candidato ideal liderará un equipo comprometido, impulsará la rentabilidad y garantizará que cada visita supere las expectativas de nuestros clientes. Ofrecemos contrato indefinido, jornada completa y trabajo presencial en un entorno dinámico y colaborativo. Si deseas formar parte de una marca consolidada y contribuir al crecimiento de nuestros restaurantes, te invitamos a presentar tu candidatura. Funciones del puesto: Supervisar la operativa diaria del restaurante cumpliendo los estándares de calidad, servicio y normativa sanitaria; dirigir y motivar al equipo gestionando selección, formación y desarrollo; diseñar e implementar estrategias para aumentar la rentabilidad y mejorar la experiencia del cliente; controlar presupuesto, costos e indicadores financieros; garantizar los protocolos de higiene y seguridad alimentaria mediante auditorías internas; planificar acciones de marketing y promoción para incrementar la visibilidad y atraer comensales; mantener relaciones estratégicas con proveedores, gestionar el inventario y optimizar la cadena de suministro. Requisitos del puesto: Aviso legal para candidatos: En cumplimiento con el Reglamento Europeo 2024/1689, le informamos que durante el proceso de gestión de su candidatura, nuestra empresa puede emplear aplicaciones de inteligencia artificial (IA) como apoyo para revisar y procesar las solicitudes de empleo. Estas herramientas de IA se utilizan exclusivamente para mejorar la eficiencia y la experiencia de los candidatos en el proceso de selección. No obstante, aseguramos que en todo momento el uso de estas aplicaciones estará supervisado por nuestro equipo de selección, compuesto por profesionales que revisan y evalúan las candidaturas de manera detallada y objetiva. Las decisiones finales en el proceso de selección serán siempre responsabilidad de personas, quienes toman en cuenta la totalidad de las competencias y experiencias de cada candidato. Con este aviso, reafirmamos nuestro compromiso con la transparencia, igualdad de oportunidades y el respeto de los derechos de todos los candidatos.

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  • DIRECTOR DE OPERACIONES EN COCINA (MULTI-SITE) 3500 NETOS MES
    DIRECTOR DE OPERACIONES EN COCINA (MULTI-SITE) 3500 NETOS MES
    hace 5 días
    €3500–€3800 mensual
    Jornada completa
    Barcelona

    IMPORTANTE: Solo se valorarán candidaturas que demuestren experiencia previa en la dirección de operaciones de múltiples centros a la vez (mínimo 3) Abstenerse perfiles que no cumplan el requisito de gestión multi-site. Buscamos un gestor de operaciones, no un jefe de cocina de un solo centro. Descripción del Puesto Buscamos un Director de Operaciones de Cocina con visión estratégica y capacidad de liderazgo para gestionar 5 centros operativos en Barcelona. Buscamos un perfil de alto nivel, capaz de dejar su impronta en la estructura operativa de la compañía y asegurar la máxima rentabilidad y calidad. Formación Requerida • Mínima: Formación Profesional de Grado Superior (Hostelería/Dirección de Cocina). Tus Funciones Principales • Gestión Operativa: Supervisión estratégica y control integral de las 5 cocinas del grupo., • Control Financiero: Responsable de escandallos, fichas técnicas y control estricto de costes (Food Cost)., • Innovación Culinaria: Liderazgo en el diseño y cambio de cartas de temporada., • Capital Humano: Formación de equipos y estandarización de procesos de trabajo., • Estandarización: Garantizar la excelencia y homogeneidad en todos los puntos de venta. Requisitos Indispensables • Experiencia: Mínimo 5 años como Director de Operaciones en cocina (gestión mínima de 3 centros simultáneos)., • Disponibilidad: Incorporación inmediata en Barcelona. Condiciones y Beneficios • Salario: 3.500€ netos mensuales., • Jornada: * 3 días de turno partido (12:00h-16:00h y 20:00h-00:00h)., • 2 días de turno seguido (09:00h-17:00h)., • Descanso: 2 días consecutivos a la semana. IMPORTANTE: Solo se valorarán candidaturas que demuestren experiencia previa en la dirección de operaciones de múltiples centros a la vez

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  • Director/a de Restaurante
    Director/a de Restaurante
    hace 22 días
    Jornada completa
    Sant Martí, Barcelona

    Restaurante de volumen y referencia en Barcelona, busca incorporar un/a Responsable para dar soporte a Dirección en todas las áreas relativas al restaurante. Misión del puesto: Dar soporte directo a la Dirección en la gestión integral del restaurante, asegurando la coordinación eficiente entre áreas (operativa, proveedores, RRHH, compras y administración) y contribuyendo a la optimización de recursos y rentabilidad del negocio. Resposanbilidades: • Supervisar el estado general del restaurante (limpieza, mantenimiento, incidencias)., • Colaborar en la gestión operativa del restaurante y realizar el servicio en momentos puntuales., • Detectar necesidades y coordinar acciones correctivas, • Seguimiento de proveedores. Compras y proveedores: • Gestión de pedidos (mobiliario, bebidas, materiales, etc.), • Control de stock y necesidades operativas, • Relación con proveedores y seguimiento de entregas Control y administración: • Revisión y control de facturas, • Seguimiento de gastos y optimización de costes, • Apoyo en control de rentabilidad RRHH: • Apoyo en procesos de selección (entrevistas), • Gestión de altas, bajas y coordinación con gestoría, • Soporte en gestión del equipo Comercial y marketing: • Apoyo en acciones comerciales, • Coordinación con marketing, • Participación en reuniones de seguimiento Soporte transversal: • Apoyo puntual en operativa (sala/cocina si necesario), • Soporte informático básico (Excel, herramientas digitales), • Resolución de incidencias del día a día Requisitos: • Experiencia consolidada en operativa de restaurantes., • Buen manejo de Excel., • Capacidad organizativa y atención al detalle, • Buenas habilidades de comunicación Si te apasiona el mundo de la restauración y tienes la experiencia necesaria, ¡aplica!

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  • Administrativa/o jurídica/o
    Administrativa/o jurídica/o
    hace 2 meses
    Jornada completa
    Eixample, Barcelona

    Se busca incorporar una persona administrativa para dar soporte al equipo jurídico y a la gestión diaria del despacho. Funciones principales • Gestión administrativa y seguimiento de expedientes judiciales y extrajudiciales, • Apoyo directo al letrado director de los expedientes, • Control de plazos procesales y seguimiento del estado de los procedimientos, • Envío y gestión de correos electrónicos y documentación jurídica, • Solicitud de atestados, notas registrales y otra documentación oficial, • Comunicación habitual con Procuradores, Peritos y otros colaboradores externos, • Archivo, organización y mantenimiento de la documentación del despacho, • Control administrativo de cobros y facturación básica, • Organización de salas de reuniones, despachos y, en su caso, actos inherentes a la actividad del bufete, • Atención telefónica y presencial a clientes, • Gestión de agenda y coordinación de citas Requisitos • Experiencia previa en tareas administrativas (valorable experiencia en bufete de abogados o despacho profesional), • Buen manejo de herramientas ofimáticas (Word, Excel, correo electrónico), • Capacidad de organización, responsabilidad y atención al detalle, • Buen trato con el cliente y habilidades comunicativas, • Valorable experiencia en gestión de expedientes y entorno jurídico Horario • De lunes a jueves: de 11:00 a 19:30 h, • Viernes: de 9:00 a 15:00 h Se ofrece • Incorporación a un despacho estable, • Buen ambiente de trabajo, • Puesto con vocación de continuidad

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